This case study examines the unique situation of the Pink Store in Palomas, Chihuahua, Mexico, a ... more This case study examines the unique situation of the Pink Store in Palomas, Chihuahua, Mexico, a small town and crossing point on the US-Mexico frontier. This case is unique and interesting because of how managers have recognised the value of the international border and capitalised on it as a positive experience for day-trippers from the United States. Consequently, they developed certain practices that have positioned the store as a well-recognised icon in the larger region, allowing them to take advantage of the border and the commercial opportunities it creates. The management actions are both product- and service-led, and marketing-oriented. As a result, the Pink Store represents a distinctive border attraction that is characterised as an all-inclusive attraction, exotic and foreign, yet secure and oriented to its major market: residents of the USA.
This study provides an overview of the current state of affairs in European tourism, considering ... more This study provides an overview of the current state of affairs in European tourism, considering the latest developments, identifying future challenges and emerging opportunities. It draws a number of conclusions and makes recommendations at an EUpolicy level that will support the sustainable development of the sector.
This paper seeks to identify the potential that cross-border tourism partnerships may have for de... more This paper seeks to identify the potential that cross-border tourism partnerships may have for destination integration and how it may contribute to advancing SDG goals in these regions. It takes th...
Revista De Economia Sociedad Turismo Y Medio Ambiente Restma, 2009
El turismo es un sector economico especialmente dinamico, que se encuentra en un proceso de fuert... more El turismo es un sector economico especialmente dinamico, que se encuentra en un proceso de fuerte reconfiguracion, en el que la hipersegmentacion hace que la demanda haya adquirido un protagonismo especialmente relevante en la configuracion de productos turisticos. En este sentido, este documento pretende determinar modelos de analisis espacial, para mostrar nuevas interpretaciones o lecturas de la realidad mas justas, equilibradas y optimizadas del territorio, con la intencion de hacer emerger aquellas propuestas que mas se acercan a las necesidades de los clientes. Asi, la pregunta de investigacion a la que este estudio pretende dar respuesta es si se pueden encontrar criterios para el desarrollo de los destinos turisticos que permeabilicen las estructuras administrativas actuales y prioricen criterios de producto mercado o demanda y de empresa, garantizando la maxima competitividad y sostenibilidad de los productos turisticos resultantes.
ABSTRACT This paper puts into question the conventional way of delineating tourism destination bo... more ABSTRACT This paper puts into question the conventional way of delineating tourism destination borders in terms of taken-for-granted administrative boundaries. Despite the fact that the literature on destination boundaries advocates for conceptual frameworks where customers’ consumption patterns play a more fundamental role, instances of actual attempts of structuring tourism geographies into ‘new tourism areas’ are scant, and instances of zoning on the basis of visitors’ consumption patterns are absent. A method for identifying alternative and more effective consumption-based tourism zones that combines geographical information system and hierarchical cluster analysis techniques, and that relies on time distances between attractions, is thus proposed, and implemented in the case of the Pyrenees mountain region. As a result the region is restructured into nine new tourism zones, which, compared to the original destinations, are more uniform in size and have a higher correlation index between attractiveness and accommodation intensity; they also have different levels of cross-border intensity and are very similar to historical regions; and the more they differ from the original destinations the higher their attractiveness, which supports the effectiveness of the new zoning technique. Four types of tourism zones ranging from higher to lower tourism intensity are also identified.
ABSTRACT This article seeks to find potential heritage tourism clusters in border areas. Literatu... more ABSTRACT This article seeks to find potential heritage tourism clusters in border areas. Literature about tourism destinations is essentially focused on administrative-bound areas, while little attention has been paid to functional regions. The research is based on a methodological exercise to contribute to this debate by analyzing the case of three border regions between Mexico, the USA, Guatemala and Belize, respectively. These borders have never been static but have changed throughout history, to the present day situation. It is argued that these changes have implications for the potential development of heritage tourism. The results identify a number of cross-border clusters and corridors in these areas with different levels of tourism underdevelopment, mainly because of political or legal restrictions. The results of this study contribute to an improved understanding of borderland heritages and cross-border regional clusters in the context of tourism.
PurposeThis research aims at arriving at a broad scope of the lessons learnt after two years of t... more PurposeThis research aims at arriving at a broad scope of the lessons learnt after two years of the coronavirus disease 2019 (COVID-19) pandemic outbreak by analysing the catalyst and inhibiting factors within three aspects of the tourism sector: destination crisis management, tourist behaviour and tourism industry trends.Design/methodology/approachThe methodology of this paper involves semi-structured interviews with high-ranking European travel agents as the agents represent the intermediates between the tourism offer and demand.FindingsData obtained from travel agents disclosed the factors that catalysed and inhibited the destination, the behaviour of tourists and the tourism industry trends. By contrasting data with previous literature, constructing an overview of the positive and negative outcomes of the pandemic in the tourism sector is possible.Practical implicationsGovernments, destination marketing and management organisations and tourism and hospitality organisations could...
This research analyses the construction of critical discourses on tourism in the city of Girona, ... more This research analyses the construction of critical discourses on tourism in the city of Girona, an emerging urban satellite destination close to Barcelona. Qualitative interviews and thematic anal...
Purpose This paper aims to analyse the most significant disruptive events affecting tourism durin... more Purpose This paper aims to analyse the most significant disruptive events affecting tourism during the twenty-first century, particularly the 2020 COVID-19 pandemic. Design/methodology/approach Based on a thorough literature review, this study takes a complexity science approach to the field of tourism to shed light on the challenges of disruptive events in tourism systems. Findings Focusing on the COVID-19 pandemic, in particular, this study acknowledges that disruptive events are complex and have tremendous impacts on several areas of society: people’s psychological well-being and the health-care system, as well as social, economic, cultural, technological, environmental and political dimensions. Whether they occur alone or interact, these dimensions add varying levels of complexity to the tourism system. In response, the tourism industry can adopt a resilience model as a crisis management tool to address disruptive events affecting this field. Research limitations/implications As...
Boletín de la Asociación de Geógrafos Españoles, 2019
No crucen la línea: planificación de los límites del turismo en BarcelonaDurante el período 2010–... more No crucen la línea: planificación de los límites del turismo en BarcelonaDurante el período 2010–2019 se llevan a cabo más de 20 planes en la ciudad de Barcelona, algunos de los cuales con una afectación directamente turística. La nueva planificación estratégica propone nuevos métodos de gobernanza al mismo tiempo que ensaya nuevos métodos de elaboración y desarrollo; en cuanto a la planificación turística, los planes asumen que la condición turística es uno de los ejes centrales de la identidad urbana, de modo que, para mantener dicha identidad, es necesario limitar la actividad turística. La nueva planificación estratégica y turística llevada a cabo durante el último decenio también contribuye a la creación de nuevas narrativas urbanas y turísticas. El artículo analiza los planes de turismo y de ciudad realizados entre 2010 y 2019 fijándose en el carácter estratégico que se atribuye al turismo, su potencial configurador de la ciudad y sus necesidades de gestión.
Purpose The purpose of this paper is to identify and describe the most recent (or emerging) trend... more Purpose The purpose of this paper is to identify and describe the most recent (or emerging) trends likely to have a major impact in shaping the future of tourism in Europe. Design/methodology/approach The methodology of this paper involved in-depth literature review of European Union policies, initiatives and programs. Also, semi-structured interviews were conducted with key individuals/organisations, mainly at a European level, but also including pertinent global and national tourism organisations. Moreover, an online survey was also conducted and circulated to a wide range of organisations from all 28 EU Member States. Nvivo was used to analyse the documents as well as to conduct a content and thematic analysis of the interviews. Findings This paper identifies five trends associated with the future of tourism in Europe. Those main trends are: evolving visitor demand; marketing; stakeholders and tourism governance; new technologies; and sustainable and responsible tourism. Original...
This study, following the initial stage of the grounded theory development process, investigates ... more This study, following the initial stage of the grounded theory development process, investigates how the COVID-19 influences the tourism practice and management in La Cerdanya, Spain. Empirical dat...
El turismo es un sector económico especialmente dinámico, que se encuentra en un proceso de fuert... more El turismo es un sector económico especialmente dinámico, que se encuentra en un proceso de fuerte reconfiguración, en el que la hipersegmentación hace que la demanda haya adquirido un protagonismo especialmente relevante en la configuración de productos turísticos. En este sentido, este documento pretende determinar modelos de análisis espacial, para mostrar nuevas interpretaciones o lecturas de la realidad más justas, equilibradas y optimizadas del territorio, con la intención de hacer emerger aquellas propuestas que más se acercan a las necesidades de los clientes. Así, la pregunta de investigación a la que este estudio pretende dar respuesta es si se pueden encontrar criterios para el desarrollo de los destinos turísticos que permeabilicen las estructuras administrativas actuales y prioricen criterios de producto.
This case study examines the unique situation of the Pink Store in Palomas, Chihuahua, Mexico, a ... more This case study examines the unique situation of the Pink Store in Palomas, Chihuahua, Mexico, a small town and crossing point on the US-Mexico frontier. This case is unique and interesting because of how managers have recognised the value of the international border and capitalised on it as a positive experience for day-trippers from the United States. Consequently, they developed certain practices that have positioned the store as a well-recognised icon in the larger region, allowing them to take advantage of the border and the commercial opportunities it creates. The management actions are both product- and service-led, and marketing-oriented. As a result, the Pink Store represents a distinctive border attraction that is characterised as an all-inclusive attraction, exotic and foreign, yet secure and oriented to its major market: residents of the USA.
This study provides an overview of the current state of affairs in European tourism, considering ... more This study provides an overview of the current state of affairs in European tourism, considering the latest developments, identifying future challenges and emerging opportunities. It draws a number of conclusions and makes recommendations at an EUpolicy level that will support the sustainable development of the sector.
This paper seeks to identify the potential that cross-border tourism partnerships may have for de... more This paper seeks to identify the potential that cross-border tourism partnerships may have for destination integration and how it may contribute to advancing SDG goals in these regions. It takes th...
Revista De Economia Sociedad Turismo Y Medio Ambiente Restma, 2009
El turismo es un sector economico especialmente dinamico, que se encuentra en un proceso de fuert... more El turismo es un sector economico especialmente dinamico, que se encuentra en un proceso de fuerte reconfiguracion, en el que la hipersegmentacion hace que la demanda haya adquirido un protagonismo especialmente relevante en la configuracion de productos turisticos. En este sentido, este documento pretende determinar modelos de analisis espacial, para mostrar nuevas interpretaciones o lecturas de la realidad mas justas, equilibradas y optimizadas del territorio, con la intencion de hacer emerger aquellas propuestas que mas se acercan a las necesidades de los clientes. Asi, la pregunta de investigacion a la que este estudio pretende dar respuesta es si se pueden encontrar criterios para el desarrollo de los destinos turisticos que permeabilicen las estructuras administrativas actuales y prioricen criterios de producto mercado o demanda y de empresa, garantizando la maxima competitividad y sostenibilidad de los productos turisticos resultantes.
ABSTRACT This paper puts into question the conventional way of delineating tourism destination bo... more ABSTRACT This paper puts into question the conventional way of delineating tourism destination borders in terms of taken-for-granted administrative boundaries. Despite the fact that the literature on destination boundaries advocates for conceptual frameworks where customers’ consumption patterns play a more fundamental role, instances of actual attempts of structuring tourism geographies into ‘new tourism areas’ are scant, and instances of zoning on the basis of visitors’ consumption patterns are absent. A method for identifying alternative and more effective consumption-based tourism zones that combines geographical information system and hierarchical cluster analysis techniques, and that relies on time distances between attractions, is thus proposed, and implemented in the case of the Pyrenees mountain region. As a result the region is restructured into nine new tourism zones, which, compared to the original destinations, are more uniform in size and have a higher correlation index between attractiveness and accommodation intensity; they also have different levels of cross-border intensity and are very similar to historical regions; and the more they differ from the original destinations the higher their attractiveness, which supports the effectiveness of the new zoning technique. Four types of tourism zones ranging from higher to lower tourism intensity are also identified.
ABSTRACT This article seeks to find potential heritage tourism clusters in border areas. Literatu... more ABSTRACT This article seeks to find potential heritage tourism clusters in border areas. Literature about tourism destinations is essentially focused on administrative-bound areas, while little attention has been paid to functional regions. The research is based on a methodological exercise to contribute to this debate by analyzing the case of three border regions between Mexico, the USA, Guatemala and Belize, respectively. These borders have never been static but have changed throughout history, to the present day situation. It is argued that these changes have implications for the potential development of heritage tourism. The results identify a number of cross-border clusters and corridors in these areas with different levels of tourism underdevelopment, mainly because of political or legal restrictions. The results of this study contribute to an improved understanding of borderland heritages and cross-border regional clusters in the context of tourism.
PurposeThis research aims at arriving at a broad scope of the lessons learnt after two years of t... more PurposeThis research aims at arriving at a broad scope of the lessons learnt after two years of the coronavirus disease 2019 (COVID-19) pandemic outbreak by analysing the catalyst and inhibiting factors within three aspects of the tourism sector: destination crisis management, tourist behaviour and tourism industry trends.Design/methodology/approachThe methodology of this paper involves semi-structured interviews with high-ranking European travel agents as the agents represent the intermediates between the tourism offer and demand.FindingsData obtained from travel agents disclosed the factors that catalysed and inhibited the destination, the behaviour of tourists and the tourism industry trends. By contrasting data with previous literature, constructing an overview of the positive and negative outcomes of the pandemic in the tourism sector is possible.Practical implicationsGovernments, destination marketing and management organisations and tourism and hospitality organisations could...
This research analyses the construction of critical discourses on tourism in the city of Girona, ... more This research analyses the construction of critical discourses on tourism in the city of Girona, an emerging urban satellite destination close to Barcelona. Qualitative interviews and thematic anal...
Purpose This paper aims to analyse the most significant disruptive events affecting tourism durin... more Purpose This paper aims to analyse the most significant disruptive events affecting tourism during the twenty-first century, particularly the 2020 COVID-19 pandemic. Design/methodology/approach Based on a thorough literature review, this study takes a complexity science approach to the field of tourism to shed light on the challenges of disruptive events in tourism systems. Findings Focusing on the COVID-19 pandemic, in particular, this study acknowledges that disruptive events are complex and have tremendous impacts on several areas of society: people’s psychological well-being and the health-care system, as well as social, economic, cultural, technological, environmental and political dimensions. Whether they occur alone or interact, these dimensions add varying levels of complexity to the tourism system. In response, the tourism industry can adopt a resilience model as a crisis management tool to address disruptive events affecting this field. Research limitations/implications As...
Boletín de la Asociación de Geógrafos Españoles, 2019
No crucen la línea: planificación de los límites del turismo en BarcelonaDurante el período 2010–... more No crucen la línea: planificación de los límites del turismo en BarcelonaDurante el período 2010–2019 se llevan a cabo más de 20 planes en la ciudad de Barcelona, algunos de los cuales con una afectación directamente turística. La nueva planificación estratégica propone nuevos métodos de gobernanza al mismo tiempo que ensaya nuevos métodos de elaboración y desarrollo; en cuanto a la planificación turística, los planes asumen que la condición turística es uno de los ejes centrales de la identidad urbana, de modo que, para mantener dicha identidad, es necesario limitar la actividad turística. La nueva planificación estratégica y turística llevada a cabo durante el último decenio también contribuye a la creación de nuevas narrativas urbanas y turísticas. El artículo analiza los planes de turismo y de ciudad realizados entre 2010 y 2019 fijándose en el carácter estratégico que se atribuye al turismo, su potencial configurador de la ciudad y sus necesidades de gestión.
Purpose The purpose of this paper is to identify and describe the most recent (or emerging) trend... more Purpose The purpose of this paper is to identify and describe the most recent (or emerging) trends likely to have a major impact in shaping the future of tourism in Europe. Design/methodology/approach The methodology of this paper involved in-depth literature review of European Union policies, initiatives and programs. Also, semi-structured interviews were conducted with key individuals/organisations, mainly at a European level, but also including pertinent global and national tourism organisations. Moreover, an online survey was also conducted and circulated to a wide range of organisations from all 28 EU Member States. Nvivo was used to analyse the documents as well as to conduct a content and thematic analysis of the interviews. Findings This paper identifies five trends associated with the future of tourism in Europe. Those main trends are: evolving visitor demand; marketing; stakeholders and tourism governance; new technologies; and sustainable and responsible tourism. Original...
This study, following the initial stage of the grounded theory development process, investigates ... more This study, following the initial stage of the grounded theory development process, investigates how the COVID-19 influences the tourism practice and management in La Cerdanya, Spain. Empirical dat...
El turismo es un sector económico especialmente dinámico, que se encuentra en un proceso de fuert... more El turismo es un sector económico especialmente dinámico, que se encuentra en un proceso de fuerte reconfiguración, en el que la hipersegmentación hace que la demanda haya adquirido un protagonismo especialmente relevante en la configuración de productos turísticos. En este sentido, este documento pretende determinar modelos de análisis espacial, para mostrar nuevas interpretaciones o lecturas de la realidad más justas, equilibradas y optimizadas del territorio, con la intención de hacer emerger aquellas propuestas que más se acercan a las necesidades de los clientes. Así, la pregunta de investigación a la que este estudio pretende dar respuesta es si se pueden encontrar criterios para el desarrollo de los destinos turísticos que permeabilicen las estructuras administrativas actuales y prioricen criterios de producto.
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espacial, para mostrar nuevas interpretaciones o lecturas de la realidad más justas, equilibradas y optimizadas del territorio, con la intención de hacer emerger aquellas propuestas que más se acercan a las necesidades de los clientes.
Así, la pregunta de investigación a la que este estudio pretende dar respuesta es si se pueden encontrar criterios para el desarrollo de los destinos turísticos que permeabilicen las estructuras administrativas actuales y prioricen criterios de producto.
espacial, para mostrar nuevas interpretaciones o lecturas de la realidad más justas, equilibradas y optimizadas del territorio, con la intención de hacer emerger aquellas propuestas que más se acercan a las necesidades de los clientes.
Así, la pregunta de investigación a la que este estudio pretende dar respuesta es si se pueden encontrar criterios para el desarrollo de los destinos turísticos que permeabilicen las estructuras administrativas actuales y prioricen criterios de producto.