ššššš šššDr. Mohammad Imtiaz Hossain completed his PhD in Management (Sustainable Studies) at Multimedia University, Malaysia. He pursued an MSc in Business Economics from the School of Business and Economics, Universiti Putra Malaysia, Malaysia (AACSB
Purpose
Amidst the challenges of globalisation and rapid technological advancements, small and me... more Purpose Amidst the challenges of globalisation and rapid technological advancements, small and medium-sized enterprises (SMEs) in the manufacturing sector are increasingly adopting smart manufacturing practices. Manufacturing SMEs in Malaysia encounter difficulties ensuring sustainability performance and maintaining green ambidexterity innovation (GAI), constrained by limited resources and other barriers. However, academic exploration of these challenges remains limited, particularly within the context of Malaysian SMEs. Thus, based on the natural-resource-based view (NRBV), contingency theory (CT) and ambidexterity paradigm, the goal of this study is to examine the influence of green entrepreneurship orientation (GEO) on corporate green performance (CGP) with the mediation of GAI and moderation of green technological turbulence (GTT) in Malaysian manufacturing SMEs.
Design/methodology/approach This study follows a quantitative method, positivism paradigm, cross-sectional time horizon and structured questionnaire survey. In total, 313 validated responses from Malaysian manufacturing SMEs are analysed using partial least squaresāstructural equation modelling (PLS-SEM).
Findings The empirical results reveal a positive relationship among GEO, GAI and CGP. Moreover, GAI partially mediates between GEO and CGP. However, GTT did not moderate the GEO-CGP and GEO-GAI associations in the Malaysian manufacturing SMEs context.
Originality/value The findings of this research offer significant insights for academia, policymakers, entrepreneurs, manufacturing management and pertinent stakeholders in developing green manufacturing firms concerning the balance of exploitation and exploration endeavours within the context of an uncertain and volatile industry landscape while simultaneously promoting GEO, GTT and CGP.
International Journal of Business and Emerging Markets, 2025
The global conversational commerce market is expanding rapidly. However, whether customer usage o... more The global conversational commerce market is expanding rapidly. However, whether customer usage of Chatbots as a facilitator will be sustained requires academic scrutiny. This explanatory research aims to investigate the consumersā existing attitude towards Chatbots for conversational commerce and the antecedents to gauge their sustainability. Based on the technology acceptance model, the computers are social actors (CASA) paradigm, and the social presence theory, the study developed a comprehensive theoretical framework integrating the functional, social, and psychological aspects of human-Chatbot communication. Using a structured questionnaire under quantitative survey methodology and judgemental sampling, data from 383 Malaysian respondents was obtained. The data was analysed using a statistical package for the social sciences (SPSS) and partial least squares structural equation modelling (PLS-SEM). The findings suggested that consumersā perceived usefulness, humanness, and rapport-building abilities of Chatbots have significant influence on attitude. However, perceived ease of use, social presence, and trust evidenced non-significant influence on attitude. The findings offer interesting avenues for future research while assisting businesses in recognising meaningful applications of Chatbots. The study helps regulators and policymakers determine the increasing capabilities of nascent Chatbots and consumer opinions around them to promote fair usage that propels conversational commerce.
Asia-Pacific Journal of Innovation in Hospitality and Tourism, 2024
A cloud kitchen is an innovative concept involving a virtual commercial restaurant that operates ... more A cloud kitchen is an innovative concept involving a virtual commercial restaurant that operates exclusively for delivery orders, without any physical dining area for food preparation. Usually, cloud kitchen businesses promote their products and stay connected with their consumers through the Facebook platform. This study investigates the influence of Facebook reviews on Bangladeshi consumers' food purchase behaviour in cloud kitchens. This quantitative study surveyed 377 Bangladeshi consumers who are Facebook users and have experience purchasing food from cloud kitchens. The findings reveal that the quality, credibility, quantity, and valence of Facebook reviews are significantly associated with the consumers' food purchase intention, leading to actual purchases from cloud kitchens. Interestingly, product knowledge does not moderate the relationship between consumers' purchase intention and purchase behaviour. The present study contributes to the research discipline of hospitality and marketing, mainly social media marketing and unique cloud kitchen concepts in the context of developing countries.
Business organizations are forced to prioritize ensuring corporate shared prosperity
(CSP) throug... more Business organizations are forced to prioritize ensuring corporate shared prosperity (CSP) through enhancing corporate sustainability performance and stakeholderās betterment. There is a lack of comprehensive and quantifiable measurement of CSP and existing studies are conceptual and case study based. Thus, this study explores the essential dimensions involved in developing and verifying the corporate shared prosperity measurement which will help researchers to conduct empirical study. This scale development paper may prove valuable to both readers and scholars engaged in the field of sustainability and stakeholder development. Stakeholder theory is used as an underpinning theory. Sixteen (16) items under five (5) dimensions were developed to measure corporate shared prosperity after reviewing the existing literature, verifying by focus group discussion, and analyzing 229 Malaysian manufacturing firms responses using exploratory factor analysis and confirmatory composite analysis (CCA ). This reliable and valid scale would benefit scholars in measuring CSP and examining the impact of sustainable performance on CSP. Further empirical evaluation based on this developed scale would ensure inclusive, sustainable development for stakeholders and make organizations more resilient. This research is a unique and initial attempt to develop a validated questionnaire survey based tool to measure corporate shared prosperity quantitatively.
The study examines the antecedent of sustainable tourism
development in the Sundarbans, Banglades... more The study examines the antecedent of sustainable tourism development in the Sundarbans, Bangladesh context, using the influence of political instability as a moderator and destination resilience as a mediator. Social exchange theory and the complexity theory are underpinning theories. The study follows the positivism philosophy, quantitative method, and deductive approach. SmartPLS (4.0) analysed 339 responses using structural equation modelling (SEM). Findings evidenced that infrastructure development greatly affected destination resilience but had a negligible effect on sustainable tourism development. In contrast, place image and stakeholdersā integration had a negligible effect on destination resilience and sustainable tourism development, and political instability did not provide evidence of a moderating effect. Besides extending the applicability of the abovementioned theories, the studyās empirical findings will enhance the consciousness and proactivity among relevant stakeholders, tour operators, tourists, residents, businesses, policymakers and government regarding sustainable tourism and achieving sustainable development goals (SDGs) through the tourism industry.
Integrating the natural resource-based view theory, contingency theory and paradox theory, the cu... more Integrating the natural resource-based view theory, contingency theory and paradox theory, the current study investigates the impact of the green smart technologies adoption (GSTA) and green ambidextrous leadership (GAL) on green innovation performance (GIP), along with the mediating role of Green Innovation Behaviour (GIB). The research design for this study consists of a quantitative method, a positivism paradigm, a cross-sectional time horizon and a structured questionnaire survey. A total of 313 responses from Malaysian manufacturing firms were analysed using partial least squares-structural equation modelling (PLS-SEM). The findings reveal that GSTA, GAL and GIB positively impact GIP. Moreover, GIB mediates the association between GSTA and GIP, but there is no mediation observed in the GALāGIP association. The results of this study provide valuable insights for policymakers, management and relevant stakeholders in developing countries on how to strike the right balance of exploitation and exploration leadership in uncertain and volatile market settings, while fostering GSTA and GIP. The adoption of GSTA and GAL improves manufacturing companiesā sustainability. Furthermore, these findings contribute to the Malaysian governmentās commitment to the Nationally Determined Contribution towards the Paris Agreement, the Shared Prosperity 2030 vision and the proposed 15 key economic growth activities.
International Scientific Conference on Business and Economics, 2024
The relevance of the environmental agenda for the business has increased tremendously in recent y... more The relevance of the environmental agenda for the business has increased tremendously in recent years globally. The ecological performance of small and medium-sized enterprises (SMEs) in Malaysia deserves more academic scrutiny since it is expected that this sector influence on the environment is significantly higher than the large corporations. To tackle the negative ecological influence of SMEs, ethical leadership from top management level, green HRM practices, and green technology adoption can play crucial role. Thus, this paper examined the association between ethical leadership (EL) and green human resource manage-ment practices (GHRMP) on environmental performance (EP) of manufacturingSMEs at Selangor, Malaysia along with moderating influence of green technology adoption (GTA). Quantitative methodology, non-probability convenience sampling method was applied and responses were collected from 140 managers and from 140 manufacturing firms situated at Selangor, Malaysia. Data analysis through smart PLS software reveals that EL, GHRMP have positive significant relationship on EP. EL and GHRMP both significantly moderate with EP in the presence of GTA. The research findings will inspire the industry player, policy makers, and different stakeholders to develop policies and engage in green practices. With the inclusion of diverse constructs, the model offers novel contribution on both academia and industry practice.
Purpose
Manufacturing firms must embrace smart technologies and develop complex leadership approa... more Purpose Manufacturing firms must embrace smart technologies and develop complex leadership approaches to achieve sustainability. Using the dynamic capability theory, this paper aims to examine the influence of the adoption of industry 4.0 technologies (AT) and paradoxical leadership (PL) on corporate sustainable performance (CSP) of manufacturing small-medium enterprises (SMEs) in Malaysia. Moreover, organisational ambidexterity (OA) is a mediator and strategic flexibility (SF) is a moderator in the study.
Design/methodology/approach The study is a cross-sectional, quantitative study design that collected 395 usable responses through a simple random sampling technique and a close-ended structured questionnaire. Structural equation modelling (SEM) procedures were followed to analyse the data.
Findings The statistical outcome implies that the AT significantly influence CSP and OA and mediate with CSP in the presence of OA. Moreover, PL shows a significant impact on OA, is insignificant on CSP and mediates with OA and CSP. The authors found a significant association between OA and CSP; however, SF did not provide evidence of a moderate effect.
Research limitations/implications The findings of this study clarify the role that organisational capabilities (OA, AT, PL and SF) play in fostering sustainability. The authors suggest incorporating SMEs from different geographies in other sectors by applying diverse methodologies and relevant constructs.
Practical implications The result injects new perspectives into policy, managerial and individual levels. Installing OA, AT, PL and SF makes SMEs sustainable.
Originality/value The empirical validation of the influence of OA and AT on CSP and the interaction of PL and SF enriches the organisational and entrepreneurial literature.
With tourists' growing interest in revitalizing their bodies, minds, and spirits through learning... more With tourists' growing interest in revitalizing their bodies, minds, and spirits through learning and practicing yoga, yoga tourism is gaining attention rapidly in academia and industry. The age-long practices of yoga, Ayurveda, and meditation make India an excellent destination for yoga tourism. Patanjali Yogpeeth is chosen as the study area, considering its prominence and impact on the industry. The institution fosters a culture of promoting exercise, conducting research, and spearheading advancements in Ayurveda and yoga. This research examines the inuence of electronic word of mouth (E-WoM) and servicescape on tourists' revisit intention to the Patanjali Yogpeeth with the mediating role of tourist satisfaction. Quantitative methodology was applied in the current study, and 231 tourists' data was collected from those who have revisited Patanjali Yogpeeth. The ndings showed that tourists' revisit intention towards Patanjali Yogpeeth has a positive relationship with E-WoM and servicescape. In addition, perceived satisfaction mediates the relationship between tourists' revisit intention and E-WoM and servicescape. From the practical aspect, this research will help the tourism and travel industry stakeholders with empirical evidence. From the theoretical aspect, the study extends the applicability of the Stimulus Organism Response (S-OR) model.
The aim of the present study was to investigate the relationship between
early-career employeesā ... more The aim of the present study was to investigate the relationship between early-career employeesā emotional exhaustion and turnover intention in the information technology sector. Given the scarce empirical evidence on how turnover intention and emotional exhaustion can be reduced among early-career employees, ethical leadership was investigated as a mediator in this relationship based on the Social Exchange Theory (SET). Furthermore, using the Conservation of Resource Theory (COR), this study sought to understand the moderating role of a specific organizational ethical climate (i.e. self-interest climate) in the relationships among emotional exhaustion, ethical leadership, and turnover intention. Data was collected using convenience sampling from 243 early-career employees working in small and medium enterprises in the information technology sector. The results of structural equation modeling (SEM) indicated that early-career employeesā emotional exhaustion significantly increases their turnover intention. This effect was found to be mediated by low ethical leadership and moderated by the self-interest ethical climate. However, the findings did not support the moderating effect of the self-interest ethical climate on the relationship between ethical leadership and employeesā turnover intention. This study contributes to the existing knowledge on COR and SET by incorporating the antecedents of turnover intention, which have a significant impact on employeesā decision-making regarding withdrawal. Additionally, the study addresses the underexplored topic of specific ethical climates and their effects on employees. By examining how a key antecedent of turnover intention operates within an organizational self-interest ethical climate, this paper advances our understanding of this complex phenomenon. A discussion of the studyās limitations and suggestions for future research conclude the paper.
Corporate environmental sustainability is gradually becoming consciously recognised by textiles d... more Corporate environmental sustainability is gradually becoming consciously recognised by textiles due to increasing pressure from diverse stakeholders and enhancing competitiveness.
However, the textiles in developing countries continue to face issues such as severe
water pollution, emissions, and increased carbon footprint, despite using various recycling
techniques. To tackle these ecological issues, micro- and macro-factors must be incorporated
into sustainable policies and practices. Considering this, the current empirical study
aims to assess the influence of employeesā green behaviour (EGB) and organisational green
culture (OGC) on environmental sustainability practices (ESP) among textile small and
medium enterprises (SMEs) in Bangladesh. Furthermore, based on these relationships,
the study examined the moderating role of green technology adoption (GTA). A conceptual
model has been proposed. The quantitative methodology was employed with a selfadministrated
structured questionnaire, followed by a cross-sectional research design to
test the model. The data were collected from employees of 140 textile SMEs in Dhaka
and analysed using the structural equation modelling (SEM) technique (SmartPLS 3 software).
The results revealed the primary outcome, a significant relationship between EGB
and OGC with ESP. GTA played the moderating role between EGB and ESP. The studyāsnovelty contributes to the existing literature on sustainability in an organisational setting by
assessing these relationships and testing the moderation effects. Theoretically, this study
contributes by applying the theory of planned behaviour and Self-determination theory to
explain the constructs. Besides contributing to the literature and theories, the study also
offers many empirical insights for the industry, regulatory bodies, and other stakeholders of
developing countries, especially Bangladesh. The study outcomes guide the decision-makers
to formulate green strategies and encourage the employeesā green behaviour and commitment
to the organisations in the wake of greening the textile manufacturing sector. The
study also identifies the need to incorporate GTA and OGC into textile SMEs to encourage
positive EGB and increase ESP.
14th International Symposium on Applied Informatics and Related Areas organized in the frame of Hungarian Science Festival 2019 by Ćbuda University, 2019
The 4th industrial revolution is knocking at the door. The high-end technology, machine learning,... more The 4th industrial revolution is knocking at the door. The high-end technology, machine learning, industrial Internet of Things (IOT), cyber security, big data & analytics and artificial intelligence are in finger tips of this young generation. The concepts of Start-up come up with a revolution of technology across the world in recent years. Especially, the enthusiasm of the youth of developing countries likes Bangladesh that context very effectively. Establishing start-up is becoming a new trends and opportunity to them. Both the developed and developing economics are witnessing lot of new start-up in recent year. But the growth and success rate are relatively low due to many constraints. Globally the failure rate of start-up is high. Around half of companies are failed during their first five years' operation. This paper is intent to explore the challenges faced by the start-up companies of Bangladesh so that future start-ups can avoid those pitfalls. The researchers interviewed 38 start-up companies' top executives, managers to achieve the objectives. This study is conducted in qualitative way to get depth knowledge. The findings from the interviews shows that lack of awareness, education among customers, inadequate trust on online marketplace, price sensitivity, logistical and infrastructural problems etc. are main challenges start-up's facing right now. Finally, this paper suggests some recommendations to solve those problems and develop the scenario.
International Journal of Innovation and Business Strategy (IJIBS), 2023
The article's main objective was to explore the impact and consequences of the Novel Coronavirus ... more The article's main objective was to explore the impact and consequences of the Novel Coronavirus (2019-nCoV) on Bangladesh's on-demand-food delivery (ODFD), restaurant and hospitality industry. Qualitative methodology was applied using focus group discussion on the online platform during the movement restriction period. We collected data from four informants, and they were chosen based on their professional relevance with the Food and Hospitality industry. Existing literature is also overviewed. This study found that COVID-19 significantly negatively impacts the industry. The informants provide the miserable scenario of the industry during this pandemic, besides suggesting possible strategies. This article discusses the impacts of COVID-19 on the ODFD, restaurant and hotel industry in Bangladesh in order to provide a better understanding to government and practitioners of why improving the management of response to infectious disease outbreaks is so critical for a country's economy, its society, and its place in the global community.
This research examines a variety of restrictions preventing Bangladeshi youth, particularly Gener... more This research examines a variety of restrictions preventing Bangladeshi youth, particularly Generation Z university students, from becoming involved in entrepreneurship. Moreover, the study examines the influence of Entrepreneurial Attitude (EA), Subjective Entrepreneurial Norms (SEN), Entrepreneurial Perceived Behavioural Control (EPBC), and Entrepreneurial Resilience (ER) on Entrepreneurial Intention (EI) of Bangladeshi Gen Z university students. A systematic literature review methodology following PRISMA procedure was performed to identify the relevant articles. A quantitative method with a positivism philosophy, cross-sectional time horizon and deductive approach was applied to the study. The data of 206 university students from the BBA department of ten universities were collected using convenience sampling and a self-administrated structured questionnaire survey. SPSS 26.0 and Smart PLS 3.0 were used to analyse the data. The output shows a positive and significant association amongst EA, SEN, EPBC, ER, and EI. Various constraints were identified from the literature and ranked based on the respondents' feedback. This research will help entrepreneurs, scholars, policymakers and practitioners to build the entrepreneurial ecosystem and develop young people's understanding of the entrepreneurial decision process and the importance of ER. This paper contributes through empirical investigation to an understanding of the actions that prevent Gen Z students from entrepreneurial activities; decisions are affected by socio-psychological constructions integrating ER with the Theory of Planned behaviour (TPB) model. Triple, Quadruple and Quintuple Helix models are considered supporting theories in this study to shed light on tackling the constraints. To the best knowledge of the researcher, integrating ER with TPB model's constructs is a pioneer scholarly contribution in the context of SouthEast Asian, specifically Bangladeshi Gen Z students.
Due to SMEs crucial and dynamic role in the countryās economic
growth, exploring the important dr... more Due to SMEs crucial and dynamic role in the countryās economic growth, exploring the important drivers is crucial to motivate the proper implementation of environmental sustainability (ES) practices in small and medium-sized enterprises (SMEs). The studyās objectives are to identify relevant drivers of ES practices in SMEs and provide future research directions. The systematic literature review (SLR) methodology proposed by Tranfield et al. (2003) has been adopted with some modifications in this study. The authors have undertaken extensive literature review (n = 22) published between 2009 to 2020 in reputable journals and developed a framework. After analysing the relevant articles critically, 87 drivers have been identified and categorised under two main clusters (internal and external) and eight dimensions. This study contributes to the extant literature by highlighting the importance and current practices of ES in SMEs and proposed a framework integrated with multi-dimensional drivers which provide directions to sustainability scholars.
Journal of Enterprising Communities: People and Places in the Global Economy, 2022
Purpose ā Manufacturing small and medium-sized enterprises (SMEs) are heading towards smart
manuf... more Purpose ā Manufacturing small and medium-sized enterprises (SMEs) are heading towards smart manufacturing despite growing challenges caused by globalisation and rapid technological advancement. These SMEs, particularly textile SMEs of Bangladesh, also face challenges in implementing sustainability and organisational ambidexterity (OA) due to resource constraints and limitations of conventional leadership styles. Adopting paradoxical leadership (PL) and entrepreneurial bricolage (EB) is important to overcome the challenges. However, these dynamics are less explored in academia, especially in the Bangladeshi textile SMEs context. Hence, the purpose of this study is to investigate the influence of the adoption of smart technologies (ASTs), PL and OA, EB on sustainable performance (SP) of textile SMEs in Bangladesh. Design/methodology/approach ā A cross-sectional and primary quantitative survey was conducted. Data from 361 textile SMEs were collected using a structured self-administrated questionnaire and analysed by partial least square structural equation modelling (PLS-SEM). Findings ā The statistical outcome confirms that ASTs and PL significantly influence SP and OA. OA plays a significant mediating role for PL and is insignificant for ASTs, and EB significantly moderates among ASTs, PL and SP. Research limitations/implications ā As this study is cross-sectional and focussed on a single city (Dhaka, Bangladesh), conducting longitudinal studies and considering other parts of the country can provide exciting findings. Practical implications ā This research provides valuable insights for policymakers, management and textile SMEs in developing and developed countries. By adopting unique and innovative OA, PL and EB approaches, manufacturing SMEs, especially textile companies, can be more sustainable. Originality/value ā This study has a novel, pioneering contribution, as it empirically validates the role of multiple constructs such as AST, PL, OA and EB towards SP in the context of textile SMEs in a developing country like Bangladesh.
Examining the impact of green human resource management (GHRM), top management commitment (TMC), ... more Examining the impact of green human resource management (GHRM), top management commitment (TMC), and green culture (GC) on green performance (GP) of Palm oil companies (POCs) in Malaysia is the aim of the study. A self-administered structured questionnaire was adapted to collect data. SPSS and Smart-PLS software analyzed the 165 firms' usable responses. The empirical results found significant positive impacts of GHRM, TMC, and GC on GP. The outcome offers valuable insights into the knowledge domain and practices of GHRM and how it affects the GP of POCs. Moreover, the observed results highlight the importance of GC and TMC in implementing green procedures to create positive GP. To the researchers, no study has explored the relationship between GHRM, TMC, GC, and GP using empirical data from Malaysian POCs. Moreover, this research's findings enrich the researchers, academicians, and practitioners practically and theoretically.
This study investigates the sway of stakeholder integration and green investment on Environmental... more This study investigates the sway of stakeholder integration and green investment on Environmental Sustainability Practices (ESP), as well as the moderating role of Green Technology Adoption (GTA) in Bangladesh Textile small and medium enterprises (SMEs). Using the quantitative survey method, a questionnaire has been used to collect data from 140 textile SMEs and analysed. The findings have revealed that Buyer Pressure (BP), Governmental regulations (GR), and Green Investment (GI) have significant effects on ESP; but not Supplier pressure (SP). The study has also evidenced the insignificant moderating influence of GTA on the relationships among BP, GR, GI; except SP. Moreover, this study has filled the gap that there is a lack of integration among stakeholdersā relationships. The findings of the research have enriched the literature by extending the understanding and comprehensiveness of Stakeholder theory (ST) and Transaction Cost Economics (TCE) theory and by providing empirical insights from the firm level perspective. Hence, the outcomes have offered managerial guidelines for policymakers, investors, NGOs, compliance managers, entrepreneurs, and other relevant stakeholders to promote environmental practices.
Purpose
Amidst the challenges of globalisation and rapid technological advancements, small and me... more Purpose Amidst the challenges of globalisation and rapid technological advancements, small and medium-sized enterprises (SMEs) in the manufacturing sector are increasingly adopting smart manufacturing practices. Manufacturing SMEs in Malaysia encounter difficulties ensuring sustainability performance and maintaining green ambidexterity innovation (GAI), constrained by limited resources and other barriers. However, academic exploration of these challenges remains limited, particularly within the context of Malaysian SMEs. Thus, based on the natural-resource-based view (NRBV), contingency theory (CT) and ambidexterity paradigm, the goal of this study is to examine the influence of green entrepreneurship orientation (GEO) on corporate green performance (CGP) with the mediation of GAI and moderation of green technological turbulence (GTT) in Malaysian manufacturing SMEs.
Design/methodology/approach This study follows a quantitative method, positivism paradigm, cross-sectional time horizon and structured questionnaire survey. In total, 313 validated responses from Malaysian manufacturing SMEs are analysed using partial least squaresāstructural equation modelling (PLS-SEM).
Findings The empirical results reveal a positive relationship among GEO, GAI and CGP. Moreover, GAI partially mediates between GEO and CGP. However, GTT did not moderate the GEO-CGP and GEO-GAI associations in the Malaysian manufacturing SMEs context.
Originality/value The findings of this research offer significant insights for academia, policymakers, entrepreneurs, manufacturing management and pertinent stakeholders in developing green manufacturing firms concerning the balance of exploitation and exploration endeavours within the context of an uncertain and volatile industry landscape while simultaneously promoting GEO, GTT and CGP.
International Journal of Business and Emerging Markets, 2025
The global conversational commerce market is expanding rapidly. However, whether customer usage o... more The global conversational commerce market is expanding rapidly. However, whether customer usage of Chatbots as a facilitator will be sustained requires academic scrutiny. This explanatory research aims to investigate the consumersā existing attitude towards Chatbots for conversational commerce and the antecedents to gauge their sustainability. Based on the technology acceptance model, the computers are social actors (CASA) paradigm, and the social presence theory, the study developed a comprehensive theoretical framework integrating the functional, social, and psychological aspects of human-Chatbot communication. Using a structured questionnaire under quantitative survey methodology and judgemental sampling, data from 383 Malaysian respondents was obtained. The data was analysed using a statistical package for the social sciences (SPSS) and partial least squares structural equation modelling (PLS-SEM). The findings suggested that consumersā perceived usefulness, humanness, and rapport-building abilities of Chatbots have significant influence on attitude. However, perceived ease of use, social presence, and trust evidenced non-significant influence on attitude. The findings offer interesting avenues for future research while assisting businesses in recognising meaningful applications of Chatbots. The study helps regulators and policymakers determine the increasing capabilities of nascent Chatbots and consumer opinions around them to promote fair usage that propels conversational commerce.
Asia-Pacific Journal of Innovation in Hospitality and Tourism, 2024
A cloud kitchen is an innovative concept involving a virtual commercial restaurant that operates ... more A cloud kitchen is an innovative concept involving a virtual commercial restaurant that operates exclusively for delivery orders, without any physical dining area for food preparation. Usually, cloud kitchen businesses promote their products and stay connected with their consumers through the Facebook platform. This study investigates the influence of Facebook reviews on Bangladeshi consumers' food purchase behaviour in cloud kitchens. This quantitative study surveyed 377 Bangladeshi consumers who are Facebook users and have experience purchasing food from cloud kitchens. The findings reveal that the quality, credibility, quantity, and valence of Facebook reviews are significantly associated with the consumers' food purchase intention, leading to actual purchases from cloud kitchens. Interestingly, product knowledge does not moderate the relationship between consumers' purchase intention and purchase behaviour. The present study contributes to the research discipline of hospitality and marketing, mainly social media marketing and unique cloud kitchen concepts in the context of developing countries.
Business organizations are forced to prioritize ensuring corporate shared prosperity
(CSP) throug... more Business organizations are forced to prioritize ensuring corporate shared prosperity (CSP) through enhancing corporate sustainability performance and stakeholderās betterment. There is a lack of comprehensive and quantifiable measurement of CSP and existing studies are conceptual and case study based. Thus, this study explores the essential dimensions involved in developing and verifying the corporate shared prosperity measurement which will help researchers to conduct empirical study. This scale development paper may prove valuable to both readers and scholars engaged in the field of sustainability and stakeholder development. Stakeholder theory is used as an underpinning theory. Sixteen (16) items under five (5) dimensions were developed to measure corporate shared prosperity after reviewing the existing literature, verifying by focus group discussion, and analyzing 229 Malaysian manufacturing firms responses using exploratory factor analysis and confirmatory composite analysis (CCA ). This reliable and valid scale would benefit scholars in measuring CSP and examining the impact of sustainable performance on CSP. Further empirical evaluation based on this developed scale would ensure inclusive, sustainable development for stakeholders and make organizations more resilient. This research is a unique and initial attempt to develop a validated questionnaire survey based tool to measure corporate shared prosperity quantitatively.
The study examines the antecedent of sustainable tourism
development in the Sundarbans, Banglades... more The study examines the antecedent of sustainable tourism development in the Sundarbans, Bangladesh context, using the influence of political instability as a moderator and destination resilience as a mediator. Social exchange theory and the complexity theory are underpinning theories. The study follows the positivism philosophy, quantitative method, and deductive approach. SmartPLS (4.0) analysed 339 responses using structural equation modelling (SEM). Findings evidenced that infrastructure development greatly affected destination resilience but had a negligible effect on sustainable tourism development. In contrast, place image and stakeholdersā integration had a negligible effect on destination resilience and sustainable tourism development, and political instability did not provide evidence of a moderating effect. Besides extending the applicability of the abovementioned theories, the studyās empirical findings will enhance the consciousness and proactivity among relevant stakeholders, tour operators, tourists, residents, businesses, policymakers and government regarding sustainable tourism and achieving sustainable development goals (SDGs) through the tourism industry.
Integrating the natural resource-based view theory, contingency theory and paradox theory, the cu... more Integrating the natural resource-based view theory, contingency theory and paradox theory, the current study investigates the impact of the green smart technologies adoption (GSTA) and green ambidextrous leadership (GAL) on green innovation performance (GIP), along with the mediating role of Green Innovation Behaviour (GIB). The research design for this study consists of a quantitative method, a positivism paradigm, a cross-sectional time horizon and a structured questionnaire survey. A total of 313 responses from Malaysian manufacturing firms were analysed using partial least squares-structural equation modelling (PLS-SEM). The findings reveal that GSTA, GAL and GIB positively impact GIP. Moreover, GIB mediates the association between GSTA and GIP, but there is no mediation observed in the GALāGIP association. The results of this study provide valuable insights for policymakers, management and relevant stakeholders in developing countries on how to strike the right balance of exploitation and exploration leadership in uncertain and volatile market settings, while fostering GSTA and GIP. The adoption of GSTA and GAL improves manufacturing companiesā sustainability. Furthermore, these findings contribute to the Malaysian governmentās commitment to the Nationally Determined Contribution towards the Paris Agreement, the Shared Prosperity 2030 vision and the proposed 15 key economic growth activities.
International Scientific Conference on Business and Economics, 2024
The relevance of the environmental agenda for the business has increased tremendously in recent y... more The relevance of the environmental agenda for the business has increased tremendously in recent years globally. The ecological performance of small and medium-sized enterprises (SMEs) in Malaysia deserves more academic scrutiny since it is expected that this sector influence on the environment is significantly higher than the large corporations. To tackle the negative ecological influence of SMEs, ethical leadership from top management level, green HRM practices, and green technology adoption can play crucial role. Thus, this paper examined the association between ethical leadership (EL) and green human resource manage-ment practices (GHRMP) on environmental performance (EP) of manufacturingSMEs at Selangor, Malaysia along with moderating influence of green technology adoption (GTA). Quantitative methodology, non-probability convenience sampling method was applied and responses were collected from 140 managers and from 140 manufacturing firms situated at Selangor, Malaysia. Data analysis through smart PLS software reveals that EL, GHRMP have positive significant relationship on EP. EL and GHRMP both significantly moderate with EP in the presence of GTA. The research findings will inspire the industry player, policy makers, and different stakeholders to develop policies and engage in green practices. With the inclusion of diverse constructs, the model offers novel contribution on both academia and industry practice.
Purpose
Manufacturing firms must embrace smart technologies and develop complex leadership approa... more Purpose Manufacturing firms must embrace smart technologies and develop complex leadership approaches to achieve sustainability. Using the dynamic capability theory, this paper aims to examine the influence of the adoption of industry 4.0 technologies (AT) and paradoxical leadership (PL) on corporate sustainable performance (CSP) of manufacturing small-medium enterprises (SMEs) in Malaysia. Moreover, organisational ambidexterity (OA) is a mediator and strategic flexibility (SF) is a moderator in the study.
Design/methodology/approach The study is a cross-sectional, quantitative study design that collected 395 usable responses through a simple random sampling technique and a close-ended structured questionnaire. Structural equation modelling (SEM) procedures were followed to analyse the data.
Findings The statistical outcome implies that the AT significantly influence CSP and OA and mediate with CSP in the presence of OA. Moreover, PL shows a significant impact on OA, is insignificant on CSP and mediates with OA and CSP. The authors found a significant association between OA and CSP; however, SF did not provide evidence of a moderate effect.
Research limitations/implications The findings of this study clarify the role that organisational capabilities (OA, AT, PL and SF) play in fostering sustainability. The authors suggest incorporating SMEs from different geographies in other sectors by applying diverse methodologies and relevant constructs.
Practical implications The result injects new perspectives into policy, managerial and individual levels. Installing OA, AT, PL and SF makes SMEs sustainable.
Originality/value The empirical validation of the influence of OA and AT on CSP and the interaction of PL and SF enriches the organisational and entrepreneurial literature.
With tourists' growing interest in revitalizing their bodies, minds, and spirits through learning... more With tourists' growing interest in revitalizing their bodies, minds, and spirits through learning and practicing yoga, yoga tourism is gaining attention rapidly in academia and industry. The age-long practices of yoga, Ayurveda, and meditation make India an excellent destination for yoga tourism. Patanjali Yogpeeth is chosen as the study area, considering its prominence and impact on the industry. The institution fosters a culture of promoting exercise, conducting research, and spearheading advancements in Ayurveda and yoga. This research examines the inuence of electronic word of mouth (E-WoM) and servicescape on tourists' revisit intention to the Patanjali Yogpeeth with the mediating role of tourist satisfaction. Quantitative methodology was applied in the current study, and 231 tourists' data was collected from those who have revisited Patanjali Yogpeeth. The ndings showed that tourists' revisit intention towards Patanjali Yogpeeth has a positive relationship with E-WoM and servicescape. In addition, perceived satisfaction mediates the relationship between tourists' revisit intention and E-WoM and servicescape. From the practical aspect, this research will help the tourism and travel industry stakeholders with empirical evidence. From the theoretical aspect, the study extends the applicability of the Stimulus Organism Response (S-OR) model.
The aim of the present study was to investigate the relationship between
early-career employeesā ... more The aim of the present study was to investigate the relationship between early-career employeesā emotional exhaustion and turnover intention in the information technology sector. Given the scarce empirical evidence on how turnover intention and emotional exhaustion can be reduced among early-career employees, ethical leadership was investigated as a mediator in this relationship based on the Social Exchange Theory (SET). Furthermore, using the Conservation of Resource Theory (COR), this study sought to understand the moderating role of a specific organizational ethical climate (i.e. self-interest climate) in the relationships among emotional exhaustion, ethical leadership, and turnover intention. Data was collected using convenience sampling from 243 early-career employees working in small and medium enterprises in the information technology sector. The results of structural equation modeling (SEM) indicated that early-career employeesā emotional exhaustion significantly increases their turnover intention. This effect was found to be mediated by low ethical leadership and moderated by the self-interest ethical climate. However, the findings did not support the moderating effect of the self-interest ethical climate on the relationship between ethical leadership and employeesā turnover intention. This study contributes to the existing knowledge on COR and SET by incorporating the antecedents of turnover intention, which have a significant impact on employeesā decision-making regarding withdrawal. Additionally, the study addresses the underexplored topic of specific ethical climates and their effects on employees. By examining how a key antecedent of turnover intention operates within an organizational self-interest ethical climate, this paper advances our understanding of this complex phenomenon. A discussion of the studyās limitations and suggestions for future research conclude the paper.
Corporate environmental sustainability is gradually becoming consciously recognised by textiles d... more Corporate environmental sustainability is gradually becoming consciously recognised by textiles due to increasing pressure from diverse stakeholders and enhancing competitiveness.
However, the textiles in developing countries continue to face issues such as severe
water pollution, emissions, and increased carbon footprint, despite using various recycling
techniques. To tackle these ecological issues, micro- and macro-factors must be incorporated
into sustainable policies and practices. Considering this, the current empirical study
aims to assess the influence of employeesā green behaviour (EGB) and organisational green
culture (OGC) on environmental sustainability practices (ESP) among textile small and
medium enterprises (SMEs) in Bangladesh. Furthermore, based on these relationships,
the study examined the moderating role of green technology adoption (GTA). A conceptual
model has been proposed. The quantitative methodology was employed with a selfadministrated
structured questionnaire, followed by a cross-sectional research design to
test the model. The data were collected from employees of 140 textile SMEs in Dhaka
and analysed using the structural equation modelling (SEM) technique (SmartPLS 3 software).
The results revealed the primary outcome, a significant relationship between EGB
and OGC with ESP. GTA played the moderating role between EGB and ESP. The studyāsnovelty contributes to the existing literature on sustainability in an organisational setting by
assessing these relationships and testing the moderation effects. Theoretically, this study
contributes by applying the theory of planned behaviour and Self-determination theory to
explain the constructs. Besides contributing to the literature and theories, the study also
offers many empirical insights for the industry, regulatory bodies, and other stakeholders of
developing countries, especially Bangladesh. The study outcomes guide the decision-makers
to formulate green strategies and encourage the employeesā green behaviour and commitment
to the organisations in the wake of greening the textile manufacturing sector. The
study also identifies the need to incorporate GTA and OGC into textile SMEs to encourage
positive EGB and increase ESP.
14th International Symposium on Applied Informatics and Related Areas organized in the frame of Hungarian Science Festival 2019 by Ćbuda University, 2019
The 4th industrial revolution is knocking at the door. The high-end technology, machine learning,... more The 4th industrial revolution is knocking at the door. The high-end technology, machine learning, industrial Internet of Things (IOT), cyber security, big data & analytics and artificial intelligence are in finger tips of this young generation. The concepts of Start-up come up with a revolution of technology across the world in recent years. Especially, the enthusiasm of the youth of developing countries likes Bangladesh that context very effectively. Establishing start-up is becoming a new trends and opportunity to them. Both the developed and developing economics are witnessing lot of new start-up in recent year. But the growth and success rate are relatively low due to many constraints. Globally the failure rate of start-up is high. Around half of companies are failed during their first five years' operation. This paper is intent to explore the challenges faced by the start-up companies of Bangladesh so that future start-ups can avoid those pitfalls. The researchers interviewed 38 start-up companies' top executives, managers to achieve the objectives. This study is conducted in qualitative way to get depth knowledge. The findings from the interviews shows that lack of awareness, education among customers, inadequate trust on online marketplace, price sensitivity, logistical and infrastructural problems etc. are main challenges start-up's facing right now. Finally, this paper suggests some recommendations to solve those problems and develop the scenario.
International Journal of Innovation and Business Strategy (IJIBS), 2023
The article's main objective was to explore the impact and consequences of the Novel Coronavirus ... more The article's main objective was to explore the impact and consequences of the Novel Coronavirus (2019-nCoV) on Bangladesh's on-demand-food delivery (ODFD), restaurant and hospitality industry. Qualitative methodology was applied using focus group discussion on the online platform during the movement restriction period. We collected data from four informants, and they were chosen based on their professional relevance with the Food and Hospitality industry. Existing literature is also overviewed. This study found that COVID-19 significantly negatively impacts the industry. The informants provide the miserable scenario of the industry during this pandemic, besides suggesting possible strategies. This article discusses the impacts of COVID-19 on the ODFD, restaurant and hotel industry in Bangladesh in order to provide a better understanding to government and practitioners of why improving the management of response to infectious disease outbreaks is so critical for a country's economy, its society, and its place in the global community.
This research examines a variety of restrictions preventing Bangladeshi youth, particularly Gener... more This research examines a variety of restrictions preventing Bangladeshi youth, particularly Generation Z university students, from becoming involved in entrepreneurship. Moreover, the study examines the influence of Entrepreneurial Attitude (EA), Subjective Entrepreneurial Norms (SEN), Entrepreneurial Perceived Behavioural Control (EPBC), and Entrepreneurial Resilience (ER) on Entrepreneurial Intention (EI) of Bangladeshi Gen Z university students. A systematic literature review methodology following PRISMA procedure was performed to identify the relevant articles. A quantitative method with a positivism philosophy, cross-sectional time horizon and deductive approach was applied to the study. The data of 206 university students from the BBA department of ten universities were collected using convenience sampling and a self-administrated structured questionnaire survey. SPSS 26.0 and Smart PLS 3.0 were used to analyse the data. The output shows a positive and significant association amongst EA, SEN, EPBC, ER, and EI. Various constraints were identified from the literature and ranked based on the respondents' feedback. This research will help entrepreneurs, scholars, policymakers and practitioners to build the entrepreneurial ecosystem and develop young people's understanding of the entrepreneurial decision process and the importance of ER. This paper contributes through empirical investigation to an understanding of the actions that prevent Gen Z students from entrepreneurial activities; decisions are affected by socio-psychological constructions integrating ER with the Theory of Planned behaviour (TPB) model. Triple, Quadruple and Quintuple Helix models are considered supporting theories in this study to shed light on tackling the constraints. To the best knowledge of the researcher, integrating ER with TPB model's constructs is a pioneer scholarly contribution in the context of SouthEast Asian, specifically Bangladeshi Gen Z students.
Due to SMEs crucial and dynamic role in the countryās economic
growth, exploring the important dr... more Due to SMEs crucial and dynamic role in the countryās economic growth, exploring the important drivers is crucial to motivate the proper implementation of environmental sustainability (ES) practices in small and medium-sized enterprises (SMEs). The studyās objectives are to identify relevant drivers of ES practices in SMEs and provide future research directions. The systematic literature review (SLR) methodology proposed by Tranfield et al. (2003) has been adopted with some modifications in this study. The authors have undertaken extensive literature review (n = 22) published between 2009 to 2020 in reputable journals and developed a framework. After analysing the relevant articles critically, 87 drivers have been identified and categorised under two main clusters (internal and external) and eight dimensions. This study contributes to the extant literature by highlighting the importance and current practices of ES in SMEs and proposed a framework integrated with multi-dimensional drivers which provide directions to sustainability scholars.
Journal of Enterprising Communities: People and Places in the Global Economy, 2022
Purpose ā Manufacturing small and medium-sized enterprises (SMEs) are heading towards smart
manuf... more Purpose ā Manufacturing small and medium-sized enterprises (SMEs) are heading towards smart manufacturing despite growing challenges caused by globalisation and rapid technological advancement. These SMEs, particularly textile SMEs of Bangladesh, also face challenges in implementing sustainability and organisational ambidexterity (OA) due to resource constraints and limitations of conventional leadership styles. Adopting paradoxical leadership (PL) and entrepreneurial bricolage (EB) is important to overcome the challenges. However, these dynamics are less explored in academia, especially in the Bangladeshi textile SMEs context. Hence, the purpose of this study is to investigate the influence of the adoption of smart technologies (ASTs), PL and OA, EB on sustainable performance (SP) of textile SMEs in Bangladesh. Design/methodology/approach ā A cross-sectional and primary quantitative survey was conducted. Data from 361 textile SMEs were collected using a structured self-administrated questionnaire and analysed by partial least square structural equation modelling (PLS-SEM). Findings ā The statistical outcome confirms that ASTs and PL significantly influence SP and OA. OA plays a significant mediating role for PL and is insignificant for ASTs, and EB significantly moderates among ASTs, PL and SP. Research limitations/implications ā As this study is cross-sectional and focussed on a single city (Dhaka, Bangladesh), conducting longitudinal studies and considering other parts of the country can provide exciting findings. Practical implications ā This research provides valuable insights for policymakers, management and textile SMEs in developing and developed countries. By adopting unique and innovative OA, PL and EB approaches, manufacturing SMEs, especially textile companies, can be more sustainable. Originality/value ā This study has a novel, pioneering contribution, as it empirically validates the role of multiple constructs such as AST, PL, OA and EB towards SP in the context of textile SMEs in a developing country like Bangladesh.
Examining the impact of green human resource management (GHRM), top management commitment (TMC), ... more Examining the impact of green human resource management (GHRM), top management commitment (TMC), and green culture (GC) on green performance (GP) of Palm oil companies (POCs) in Malaysia is the aim of the study. A self-administered structured questionnaire was adapted to collect data. SPSS and Smart-PLS software analyzed the 165 firms' usable responses. The empirical results found significant positive impacts of GHRM, TMC, and GC on GP. The outcome offers valuable insights into the knowledge domain and practices of GHRM and how it affects the GP of POCs. Moreover, the observed results highlight the importance of GC and TMC in implementing green procedures to create positive GP. To the researchers, no study has explored the relationship between GHRM, TMC, GC, and GP using empirical data from Malaysian POCs. Moreover, this research's findings enrich the researchers, academicians, and practitioners practically and theoretically.
This study investigates the sway of stakeholder integration and green investment on Environmental... more This study investigates the sway of stakeholder integration and green investment on Environmental Sustainability Practices (ESP), as well as the moderating role of Green Technology Adoption (GTA) in Bangladesh Textile small and medium enterprises (SMEs). Using the quantitative survey method, a questionnaire has been used to collect data from 140 textile SMEs and analysed. The findings have revealed that Buyer Pressure (BP), Governmental regulations (GR), and Green Investment (GI) have significant effects on ESP; but not Supplier pressure (SP). The study has also evidenced the insignificant moderating influence of GTA on the relationships among BP, GR, GI; except SP. Moreover, this study has filled the gap that there is a lack of integration among stakeholdersā relationships. The findings of the research have enriched the literature by extending the understanding and comprehensiveness of Stakeholder theory (ST) and Transaction Cost Economics (TCE) theory and by providing empirical insights from the firm level perspective. Hence, the outcomes have offered managerial guidelines for policymakers, investors, NGOs, compliance managers, entrepreneurs, and other relevant stakeholders to promote environmental practices.
Research, Innovation, and Industry Impacts of the Metaverse, 2024
This study accordingly explores the factors impacting the adoption of a metaverse in the manufact... more This study accordingly explores the factors impacting the adoption of a metaverse in the manufacturing industry and develops a new model based on the Unified Theory of Acceptance (UTAT). Gender, age, and education were control variables. 235 questionnaire responses from employees of Malaysian manufacturing firms were collected through convenience sampling techniques and analyzed by Smart- PLS software. The findings reveal effort expectancy, perceived risk, and perceived technology accuracy have a significant relationship with intention to use a metaverse. Moreover, attitude to use evidenced mediating with perceived risk, perceived technology accuracy and intention to use a metaverse. The control variables did not evidence any impact on the intention to use a metaverse. This study provides insights to metaverse technology developers and manufacturing practitioners to explore and focus on the factors impacting the adoption of a metaverse in the manufacturing industry, as well as theoretical contributions for academia to progress further.
Research, Innovation, and Industry Impacts of the Metaverse, 2024
This research investigates the potentials and constraints of metaverse technology within Malaysia... more This research investigates the potentials and constraints of metaverse technology within Malaysian manufacturing companies underpinned by the technology-organization-environment (TOE) theory. Firm size, firm age, annual revenue, and ownership structure were control variables. 240 questionnaire responses from Malaysian firms collected through convenience sampling techniques and analyzed by Smart-PLS software. The findings reveal technological limitations, poor diffusion through the network, lack of collaboration, and low perception of value by customers are significant constraints for the failure of metaverse technology implementation. The control variables did not evidence any impact on implementation. This study provides insights to metaverse technology developers and manufacturing practitioners besides theoretical contributions.
Digital Natives as a Disruptive Force in Asian Businesses and Societies, 2023
This empirical paper investigates the role of perceived usefulness (PU), perceived ease of use (P... more This empirical paper investigates the role of perceived usefulness (PU), perceived ease of use (PEU), social influence (SI), service trust (ST), user innovativeness (UI), and technological optimism (TO) on intention to adopt Fintech (ITAF) by Malaysian millennials with the moderation of perceived Covid-19 risk (PCR). Theory of planned behaviour, technology adoption model, and social cognitive theory are applied to amalgamate the concept. Data of 313 millennials who are in university were collected usinga convenient sampling technique and a structured questionnaire. The data was analysed in partial least squares structural equation modeling (PLS-SEM). The result shows that PU, SI, ST, and TO influence ITAF significantly. Surprisingly, PEU and UI did not evidence significant impact. Moreover, PCR did not show moderating influence. This study can provide important insights for the Fintech users, industry players, policymakers, and government to comprehend the concept so that the adoption of Fintech can be fostered towards achieving a smart and digital Malaysia.
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Papers by MOHAMMAD IMTIAZ HOSSAIN
Amidst the challenges of globalisation and rapid technological advancements, small and medium-sized enterprises (SMEs) in the manufacturing sector are increasingly adopting smart manufacturing practices. Manufacturing SMEs in Malaysia encounter difficulties ensuring sustainability performance and maintaining green ambidexterity innovation (GAI), constrained by limited resources and other barriers. However, academic exploration of these challenges remains limited, particularly within the context of Malaysian SMEs. Thus, based on the natural-resource-based view (NRBV), contingency theory (CT) and ambidexterity paradigm, the goal of this study is to examine the influence of green entrepreneurship orientation (GEO) on corporate green performance (CGP) with the mediation of GAI and moderation of green technological turbulence (GTT) in Malaysian manufacturing SMEs.
Design/methodology/approach
This study follows a quantitative method, positivism paradigm, cross-sectional time horizon and structured questionnaire survey. In total, 313 validated responses from Malaysian manufacturing SMEs are analysed using partial least squaresāstructural equation modelling (PLS-SEM).
Findings
The empirical results reveal a positive relationship among GEO, GAI and CGP. Moreover, GAI partially mediates between GEO and CGP. However, GTT did not moderate the GEO-CGP and GEO-GAI associations in the Malaysian manufacturing SMEs context.
Originality/value
The findings of this research offer significant insights for academia, policymakers, entrepreneurs, manufacturing management and pertinent stakeholders in developing green manufacturing firms concerning the balance of exploitation and exploration endeavours within the context of an uncertain and volatile industry landscape while simultaneously promoting GEO, GTT and CGP.
(CSP) through enhancing corporate sustainability performance and stakeholderās
betterment. There is a lack of comprehensive and quantifiable measurement of CSP and
existing studies are conceptual and case study based. Thus, this study explores the
essential dimensions involved in developing and verifying the corporate shared
prosperity measurement which will help researchers to conduct empirical study. This
scale development paper may prove valuable to both readers and scholars engaged in
the field of sustainability and stakeholder development. Stakeholder theory is used as
an underpinning theory. Sixteen (16) items under five (5) dimensions were developed
to measure corporate shared prosperity after reviewing the existing literature, verifying
by focus group discussion, and analyzing 229 Malaysian manufacturing firms responses
using exploratory factor analysis and confirmatory composite analysis (CCA ). This reliable
and valid scale would benefit scholars in measuring CSP and examining the impact of
sustainable performance on CSP. Further empirical evaluation based on this developed
scale would ensure inclusive, sustainable development for stakeholders and make
organizations more resilient. This research is a unique and initial attempt to develop a
validated questionnaire survey based tool to measure corporate shared prosperity
quantitatively.
development in the Sundarbans, Bangladesh context, using the
influence of political instability as a moderator and destination
resilience as a mediator. Social exchange theory and the
complexity theory are underpinning theories. The study follows the
positivism philosophy, quantitative method, and deductive
approach. SmartPLS (4.0) analysed 339 responses using structural
equation modelling (SEM). Findings evidenced that infrastructure
development greatly affected destination resilience but had a
negligible effect on sustainable tourism development. In contrast,
place image and stakeholdersā integration had a negligible effect
on destination resilience and sustainable tourism development,
and political instability did not provide evidence of a moderating
effect. Besides extending the applicability of the abovementioned
theories, the studyās empirical findings will enhance the
consciousness and proactivity among relevant stakeholders, tour
operators, tourists, residents, businesses, policymakers and
government regarding sustainable tourism and achieving
sustainable development goals (SDGs) through the tourism industry.
of the green smart technologies adoption (GSTA) and green ambidextrous leadership (GAL) on green innovation performance (GIP),
along with the mediating role of Green Innovation Behaviour (GIB). The research design for this study consists of a quantitative
method, a positivism paradigm, a cross-sectional time horizon and a structured questionnaire survey. A total of 313 responses from
Malaysian manufacturing firms were analysed using partial least squares-structural equation modelling (PLS-SEM). The findings reveal
that GSTA, GAL and GIB positively impact GIP. Moreover, GIB mediates the association between GSTA and GIP, but there is no
mediation observed in the GALāGIP association. The results of this study provide valuable insights for policymakers, management and
relevant stakeholders in developing countries on how to strike the right balance of exploitation and exploration leadership in uncertain
and volatile market settings, while fostering GSTA and GIP. The adoption of GSTA and GAL improves manufacturing companiesā
sustainability. Furthermore, these findings contribute to the Malaysian governmentās commitment to the Nationally Determined
Contribution towards the Paris Agreement, the Shared Prosperity 2030 vision and the proposed 15 key economic growth activities.
Manufacturing firms must embrace smart technologies and develop complex leadership approaches to achieve sustainability. Using the dynamic capability theory, this paper aims to examine the influence of the adoption of industry 4.0 technologies (AT) and paradoxical leadership (PL) on corporate sustainable performance (CSP) of manufacturing small-medium enterprises (SMEs) in Malaysia. Moreover, organisational ambidexterity (OA) is a mediator and strategic flexibility (SF) is a moderator in the study.
Design/methodology/approach
The study is a cross-sectional, quantitative study design that collected 395 usable responses through a simple random sampling technique and a close-ended structured questionnaire. Structural equation modelling (SEM) procedures were followed to analyse the data.
Findings
The statistical outcome implies that the AT significantly influence CSP and OA and mediate with CSP in the presence of OA. Moreover, PL shows a significant impact on OA, is insignificant on CSP and mediates with OA and CSP. The authors found a significant association between OA and CSP; however, SF did not provide evidence of a moderate effect.
Research limitations/implications
The findings of this study clarify the role that organisational capabilities (OA, AT, PL and SF) play in fostering sustainability. The authors suggest incorporating SMEs from different geographies in other sectors by applying diverse methodologies and relevant constructs.
Practical implications
The result injects new perspectives into policy, managerial and individual levels. Installing OA, AT, PL and SF makes SMEs sustainable.
Originality/value
The empirical validation of the influence of OA and AT on CSP and the interaction of PL and SF enriches the organisational and entrepreneurial literature.
early-career employeesā emotional exhaustion and turnover intention in the information
technology sector. Given the scarce empirical evidence on how turnover
intention and emotional exhaustion can be reduced among early-career employees,
ethical leadership was investigated as a mediator in this relationship based on the
Social Exchange Theory (SET). Furthermore, using the Conservation of Resource
Theory (COR), this study sought to understand the moderating role of a specific
organizational ethical climate (i.e. self-interest climate) in the relationships among
emotional exhaustion, ethical leadership, and turnover intention. Data was collected
using convenience sampling from 243 early-career employees working in
small and medium enterprises in the information technology sector. The results of
structural equation modeling (SEM) indicated that early-career employeesā emotional
exhaustion significantly increases their turnover intention. This effect was
found to be mediated by low ethical leadership and moderated by the self-interest
ethical climate. However, the findings did not support the moderating effect of the
self-interest ethical climate on the relationship between ethical leadership and
employeesā turnover intention. This study contributes to the existing knowledge on
COR and SET by incorporating the antecedents of turnover intention, which have
a significant impact on employeesā decision-making regarding withdrawal.
Additionally, the study addresses the underexplored topic of specific ethical climates
and their effects on employees. By examining how a key antecedent of
turnover intention operates within an organizational self-interest ethical climate,
this paper advances our understanding of this complex phenomenon. A discussion
of the studyās limitations and suggestions for future research conclude the paper.
However, the textiles in developing countries continue to face issues such as severe
water pollution, emissions, and increased carbon footprint, despite using various recycling
techniques. To tackle these ecological issues, micro- and macro-factors must be incorporated
into sustainable policies and practices. Considering this, the current empirical study
aims to assess the influence of employeesā green behaviour (EGB) and organisational green
culture (OGC) on environmental sustainability practices (ESP) among textile small and
medium enterprises (SMEs) in Bangladesh. Furthermore, based on these relationships,
the study examined the moderating role of green technology adoption (GTA). A conceptual
model has been proposed. The quantitative methodology was employed with a selfadministrated
structured questionnaire, followed by a cross-sectional research design to
test the model. The data were collected from employees of 140 textile SMEs in Dhaka
and analysed using the structural equation modelling (SEM) technique (SmartPLS 3 software).
The results revealed the primary outcome, a significant relationship between EGB
and OGC with ESP. GTA played the moderating role between EGB and ESP. The studyāsnovelty contributes to the existing literature on sustainability in an organisational setting by
assessing these relationships and testing the moderation effects. Theoretically, this study
contributes by applying the theory of planned behaviour and Self-determination theory to
explain the constructs. Besides contributing to the literature and theories, the study also
offers many empirical insights for the industry, regulatory bodies, and other stakeholders of
developing countries, especially Bangladesh. The study outcomes guide the decision-makers
to formulate green strategies and encourage the employeesā green behaviour and commitment
to the organisations in the wake of greening the textile manufacturing sector. The
study also identifies the need to incorporate GTA and OGC into textile SMEs to encourage
positive EGB and increase ESP.
growth, exploring the important drivers is crucial to motivate the proper
implementation of environmental sustainability (ES) practices in small and
medium-sized enterprises (SMEs). The studyās objectives are to identify
relevant drivers of ES practices in SMEs and provide future research directions.
The systematic literature review (SLR) methodology proposed by Tranfield
et al. (2003) has been adopted with some modifications in this study. The
authors have undertaken extensive literature review (n = 22) published between
2009 to 2020 in reputable journals and developed a framework. After analysing
the relevant articles critically, 87 drivers have been identified and categorised
under two main clusters (internal and external) and eight dimensions. This
study contributes to the extant literature by highlighting the importance and current practices of ES in SMEs and proposed a framework integrated with multi-dimensional drivers which provide directions to sustainability scholars.
manufacturing despite growing challenges caused by globalisation and rapid technological advancement.
These SMEs, particularly textile SMEs of Bangladesh, also face challenges in implementing sustainability
and organisational ambidexterity (OA) due to resource constraints and limitations of conventional leadership
styles. Adopting paradoxical leadership (PL) and entrepreneurial bricolage (EB) is important to overcome the
challenges. However, these dynamics are less explored in academia, especially in the Bangladeshi textile
SMEs context. Hence, the purpose of this study is to investigate the influence of the adoption of smart
technologies (ASTs), PL and OA, EB on sustainable performance (SP) of textile SMEs in Bangladesh.
Design/methodology/approach ā A cross-sectional and primary quantitative survey was conducted.
Data from 361 textile SMEs were collected using a structured self-administrated questionnaire and analysed
by partial least square structural equation modelling (PLS-SEM).
Findings ā The statistical outcome confirms that ASTs and PL significantly influence SP and OA. OA
plays a significant mediating role for PL and is insignificant for ASTs, and EB significantly moderates among
ASTs, PL and SP.
Research limitations/implications ā As this study is cross-sectional and focussed on a single city
(Dhaka, Bangladesh), conducting longitudinal studies and considering other parts of the country can provide
exciting findings.
Practical implications ā This research provides valuable insights for policymakers, management and
textile SMEs in developing and developed countries. By adopting unique and innovative OA, PL and EB
approaches, manufacturing SMEs, especially textile companies, can be more sustainable.
Originality/value ā This study has a novel, pioneering contribution, as it empirically validates the role of
multiple constructs such as AST, PL, OA and EB towards SP in the context of textile SMEs in a developing
country like Bangladesh.
Amidst the challenges of globalisation and rapid technological advancements, small and medium-sized enterprises (SMEs) in the manufacturing sector are increasingly adopting smart manufacturing practices. Manufacturing SMEs in Malaysia encounter difficulties ensuring sustainability performance and maintaining green ambidexterity innovation (GAI), constrained by limited resources and other barriers. However, academic exploration of these challenges remains limited, particularly within the context of Malaysian SMEs. Thus, based on the natural-resource-based view (NRBV), contingency theory (CT) and ambidexterity paradigm, the goal of this study is to examine the influence of green entrepreneurship orientation (GEO) on corporate green performance (CGP) with the mediation of GAI and moderation of green technological turbulence (GTT) in Malaysian manufacturing SMEs.
Design/methodology/approach
This study follows a quantitative method, positivism paradigm, cross-sectional time horizon and structured questionnaire survey. In total, 313 validated responses from Malaysian manufacturing SMEs are analysed using partial least squaresāstructural equation modelling (PLS-SEM).
Findings
The empirical results reveal a positive relationship among GEO, GAI and CGP. Moreover, GAI partially mediates between GEO and CGP. However, GTT did not moderate the GEO-CGP and GEO-GAI associations in the Malaysian manufacturing SMEs context.
Originality/value
The findings of this research offer significant insights for academia, policymakers, entrepreneurs, manufacturing management and pertinent stakeholders in developing green manufacturing firms concerning the balance of exploitation and exploration endeavours within the context of an uncertain and volatile industry landscape while simultaneously promoting GEO, GTT and CGP.
(CSP) through enhancing corporate sustainability performance and stakeholderās
betterment. There is a lack of comprehensive and quantifiable measurement of CSP and
existing studies are conceptual and case study based. Thus, this study explores the
essential dimensions involved in developing and verifying the corporate shared
prosperity measurement which will help researchers to conduct empirical study. This
scale development paper may prove valuable to both readers and scholars engaged in
the field of sustainability and stakeholder development. Stakeholder theory is used as
an underpinning theory. Sixteen (16) items under five (5) dimensions were developed
to measure corporate shared prosperity after reviewing the existing literature, verifying
by focus group discussion, and analyzing 229 Malaysian manufacturing firms responses
using exploratory factor analysis and confirmatory composite analysis (CCA ). This reliable
and valid scale would benefit scholars in measuring CSP and examining the impact of
sustainable performance on CSP. Further empirical evaluation based on this developed
scale would ensure inclusive, sustainable development for stakeholders and make
organizations more resilient. This research is a unique and initial attempt to develop a
validated questionnaire survey based tool to measure corporate shared prosperity
quantitatively.
development in the Sundarbans, Bangladesh context, using the
influence of political instability as a moderator and destination
resilience as a mediator. Social exchange theory and the
complexity theory are underpinning theories. The study follows the
positivism philosophy, quantitative method, and deductive
approach. SmartPLS (4.0) analysed 339 responses using structural
equation modelling (SEM). Findings evidenced that infrastructure
development greatly affected destination resilience but had a
negligible effect on sustainable tourism development. In contrast,
place image and stakeholdersā integration had a negligible effect
on destination resilience and sustainable tourism development,
and political instability did not provide evidence of a moderating
effect. Besides extending the applicability of the abovementioned
theories, the studyās empirical findings will enhance the
consciousness and proactivity among relevant stakeholders, tour
operators, tourists, residents, businesses, policymakers and
government regarding sustainable tourism and achieving
sustainable development goals (SDGs) through the tourism industry.
of the green smart technologies adoption (GSTA) and green ambidextrous leadership (GAL) on green innovation performance (GIP),
along with the mediating role of Green Innovation Behaviour (GIB). The research design for this study consists of a quantitative
method, a positivism paradigm, a cross-sectional time horizon and a structured questionnaire survey. A total of 313 responses from
Malaysian manufacturing firms were analysed using partial least squares-structural equation modelling (PLS-SEM). The findings reveal
that GSTA, GAL and GIB positively impact GIP. Moreover, GIB mediates the association between GSTA and GIP, but there is no
mediation observed in the GALāGIP association. The results of this study provide valuable insights for policymakers, management and
relevant stakeholders in developing countries on how to strike the right balance of exploitation and exploration leadership in uncertain
and volatile market settings, while fostering GSTA and GIP. The adoption of GSTA and GAL improves manufacturing companiesā
sustainability. Furthermore, these findings contribute to the Malaysian governmentās commitment to the Nationally Determined
Contribution towards the Paris Agreement, the Shared Prosperity 2030 vision and the proposed 15 key economic growth activities.
Manufacturing firms must embrace smart technologies and develop complex leadership approaches to achieve sustainability. Using the dynamic capability theory, this paper aims to examine the influence of the adoption of industry 4.0 technologies (AT) and paradoxical leadership (PL) on corporate sustainable performance (CSP) of manufacturing small-medium enterprises (SMEs) in Malaysia. Moreover, organisational ambidexterity (OA) is a mediator and strategic flexibility (SF) is a moderator in the study.
Design/methodology/approach
The study is a cross-sectional, quantitative study design that collected 395 usable responses through a simple random sampling technique and a close-ended structured questionnaire. Structural equation modelling (SEM) procedures were followed to analyse the data.
Findings
The statistical outcome implies that the AT significantly influence CSP and OA and mediate with CSP in the presence of OA. Moreover, PL shows a significant impact on OA, is insignificant on CSP and mediates with OA and CSP. The authors found a significant association between OA and CSP; however, SF did not provide evidence of a moderate effect.
Research limitations/implications
The findings of this study clarify the role that organisational capabilities (OA, AT, PL and SF) play in fostering sustainability. The authors suggest incorporating SMEs from different geographies in other sectors by applying diverse methodologies and relevant constructs.
Practical implications
The result injects new perspectives into policy, managerial and individual levels. Installing OA, AT, PL and SF makes SMEs sustainable.
Originality/value
The empirical validation of the influence of OA and AT on CSP and the interaction of PL and SF enriches the organisational and entrepreneurial literature.
early-career employeesā emotional exhaustion and turnover intention in the information
technology sector. Given the scarce empirical evidence on how turnover
intention and emotional exhaustion can be reduced among early-career employees,
ethical leadership was investigated as a mediator in this relationship based on the
Social Exchange Theory (SET). Furthermore, using the Conservation of Resource
Theory (COR), this study sought to understand the moderating role of a specific
organizational ethical climate (i.e. self-interest climate) in the relationships among
emotional exhaustion, ethical leadership, and turnover intention. Data was collected
using convenience sampling from 243 early-career employees working in
small and medium enterprises in the information technology sector. The results of
structural equation modeling (SEM) indicated that early-career employeesā emotional
exhaustion significantly increases their turnover intention. This effect was
found to be mediated by low ethical leadership and moderated by the self-interest
ethical climate. However, the findings did not support the moderating effect of the
self-interest ethical climate on the relationship between ethical leadership and
employeesā turnover intention. This study contributes to the existing knowledge on
COR and SET by incorporating the antecedents of turnover intention, which have
a significant impact on employeesā decision-making regarding withdrawal.
Additionally, the study addresses the underexplored topic of specific ethical climates
and their effects on employees. By examining how a key antecedent of
turnover intention operates within an organizational self-interest ethical climate,
this paper advances our understanding of this complex phenomenon. A discussion
of the studyās limitations and suggestions for future research conclude the paper.
However, the textiles in developing countries continue to face issues such as severe
water pollution, emissions, and increased carbon footprint, despite using various recycling
techniques. To tackle these ecological issues, micro- and macro-factors must be incorporated
into sustainable policies and practices. Considering this, the current empirical study
aims to assess the influence of employeesā green behaviour (EGB) and organisational green
culture (OGC) on environmental sustainability practices (ESP) among textile small and
medium enterprises (SMEs) in Bangladesh. Furthermore, based on these relationships,
the study examined the moderating role of green technology adoption (GTA). A conceptual
model has been proposed. The quantitative methodology was employed with a selfadministrated
structured questionnaire, followed by a cross-sectional research design to
test the model. The data were collected from employees of 140 textile SMEs in Dhaka
and analysed using the structural equation modelling (SEM) technique (SmartPLS 3 software).
The results revealed the primary outcome, a significant relationship between EGB
and OGC with ESP. GTA played the moderating role between EGB and ESP. The studyāsnovelty contributes to the existing literature on sustainability in an organisational setting by
assessing these relationships and testing the moderation effects. Theoretically, this study
contributes by applying the theory of planned behaviour and Self-determination theory to
explain the constructs. Besides contributing to the literature and theories, the study also
offers many empirical insights for the industry, regulatory bodies, and other stakeholders of
developing countries, especially Bangladesh. The study outcomes guide the decision-makers
to formulate green strategies and encourage the employeesā green behaviour and commitment
to the organisations in the wake of greening the textile manufacturing sector. The
study also identifies the need to incorporate GTA and OGC into textile SMEs to encourage
positive EGB and increase ESP.
growth, exploring the important drivers is crucial to motivate the proper
implementation of environmental sustainability (ES) practices in small and
medium-sized enterprises (SMEs). The studyās objectives are to identify
relevant drivers of ES practices in SMEs and provide future research directions.
The systematic literature review (SLR) methodology proposed by Tranfield
et al. (2003) has been adopted with some modifications in this study. The
authors have undertaken extensive literature review (n = 22) published between
2009 to 2020 in reputable journals and developed a framework. After analysing
the relevant articles critically, 87 drivers have been identified and categorised
under two main clusters (internal and external) and eight dimensions. This
study contributes to the extant literature by highlighting the importance and current practices of ES in SMEs and proposed a framework integrated with multi-dimensional drivers which provide directions to sustainability scholars.
manufacturing despite growing challenges caused by globalisation and rapid technological advancement.
These SMEs, particularly textile SMEs of Bangladesh, also face challenges in implementing sustainability
and organisational ambidexterity (OA) due to resource constraints and limitations of conventional leadership
styles. Adopting paradoxical leadership (PL) and entrepreneurial bricolage (EB) is important to overcome the
challenges. However, these dynamics are less explored in academia, especially in the Bangladeshi textile
SMEs context. Hence, the purpose of this study is to investigate the influence of the adoption of smart
technologies (ASTs), PL and OA, EB on sustainable performance (SP) of textile SMEs in Bangladesh.
Design/methodology/approach ā A cross-sectional and primary quantitative survey was conducted.
Data from 361 textile SMEs were collected using a structured self-administrated questionnaire and analysed
by partial least square structural equation modelling (PLS-SEM).
Findings ā The statistical outcome confirms that ASTs and PL significantly influence SP and OA. OA
plays a significant mediating role for PL and is insignificant for ASTs, and EB significantly moderates among
ASTs, PL and SP.
Research limitations/implications ā As this study is cross-sectional and focussed on a single city
(Dhaka, Bangladesh), conducting longitudinal studies and considering other parts of the country can provide
exciting findings.
Practical implications ā This research provides valuable insights for policymakers, management and
textile SMEs in developing and developed countries. By adopting unique and innovative OA, PL and EB
approaches, manufacturing SMEs, especially textile companies, can be more sustainable.
Originality/value ā This study has a novel, pioneering contribution, as it empirically validates the role of
multiple constructs such as AST, PL, OA and EB towards SP in the context of textile SMEs in a developing
country like Bangladesh.
industry and develops a new model based on the Unified Theory of Acceptance (UTAT). Gender,
age, and education were control variables. 235 questionnaire responses from employees of Malaysian
manufacturing firms were collected through convenience sampling techniques and analyzed by Smart-
PLS software. The findings reveal effort expectancy, perceived risk, and perceived technology accuracy
have a significant relationship with intention to use a metaverse. Moreover, attitude to use evidenced
mediating with perceived risk, perceived technology accuracy and intention to use a metaverse. The
control variables did not evidence any impact on the intention to use a metaverse. This study provides
insights to metaverse technology developers and manufacturing practitioners to explore and focus on
the factors impacting the adoption of a metaverse in the manufacturing industry, as well as theoretical
contributions for academia to progress further.
manufacturing companies underpinned by the technology-organization-environment (TOE) theory.
Firm size, firm age, annual revenue, and ownership structure were control variables. 240 questionnaire
responses from Malaysian firms collected through convenience sampling techniques and analyzed by
Smart-PLS software. The findings reveal technological limitations, poor diffusion through the network,
lack of collaboration, and low perception of value by customers are significant constraints for the
failure of metaverse technology implementation. The control variables did not evidence any impact on
implementation. This study provides insights to metaverse technology developers and manufacturing
practitioners besides theoretical contributions.