Reginald L. Bell is a Professor of Management in the College of Business at Prairie View A&M University. Bell received his PhD in Business Education from the University of Missouri at Columbia. Bell has several dozen articles published in peer reviewed journals and proceedings and is a frequent contributor to Supervision. Bell serves as an ad hoc reviewer for the International Journal of Business Communication and the Journal of Business and Technical Communication; he serves on the Editorial Review Board for the Business and Professional Communication Quarterly. His research has also appeared in the Business and Professional Communication Quarterly, International Journal of Business Communication, Interdisciplinary Journal of E-Learning and Learning Objects, Journal of Applied Management and Entrepreneurship, Journal of Education for Business, and the Journal of Management Policy and Practice.
Regardless of national culture, often listening is mentioned as an important component for effect... more Regardless of national culture, often listening is mentioned as an important component for effective business operations. In addition, understanding how individuals of different national cultures perceive and process listening is fundamental to our global world of work. The present study used Glenn and Pood (1989) Listening Self-Inventory to examine the distracted and attentive listening behaviors of male and female managers and non-managers who worked full time in the countries of India, Malaysia, and the United States of America (USA). Findings in this study suggest USA females and males, in general, are less likely to be attentive listeners than the Indian and Malaysian respondents are. USA and Malaysian managers are less prone to be attentive listeners than non-managers while Indian managers are more likely to be attentive listeners. Regarding distracted listening behaviors, males are more prone to engage in distracted listening than females while managers are less likely to eng...
ABSTRACT The authors sought to determine if Rogers's Innovation Decision Process model could ... more ABSTRACT The authors sought to determine if Rogers's Innovation Decision Process model could analyze Web 2.0 usage within the collegiate environment. The key independent variables studied in relationship to this model were gender, faculty rank, course content delivery method, and age. Chi-square nonparametric tests on the independent variables across Rogers's typology revealed significant differences at p < .05. The two-way analysis of variance tests between gender across Rogers's typology disclosed main effects and a two-way interaction effect on the derived factor labeled effective delivery, at p < .01. Gender was significant in terms of Web 2.0 usage and adoption.
International journal of Business and Public Administration, Dec 1, 2012
ABSTRACT Ethics plays an important role in determining whether specific business practices are ac... more ABSTRACT Ethics plays an important role in determining whether specific business practices are acceptable. Of importance is to identify variables commonly discussed in the business ethics literature that could be used to predict perceptions of ethical business decisions among business students. The results of this study revealed that among all the independent variables, only age, upbringing, and race were significantly related to one or another of the three derived ethic factors. Because commonly known variables surrounding moral development can be used to predict some of the basic tenets of ethical decision making, identifying these variables can be useful for planning ethics instruction.
Managerial Communication for Professional Development offers a unique functions approach to manag... more Managerial Communication for Professional Development offers a unique functions approach to managerial skills. It explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions when professional skills are needed the most. The Windows into Practical Reality adds contemporary information pertinent to key concepts in the chapters. Focusing on topics such as public image, impression management, reprimanding employees’ unproductive behaviors at work, effective presentations skills, employment communication best practices, and claims and argument missteps managers make during crisis. The contents of this book will help managers and future managers understand the professional development skills essential to management communication functions. Keywords: argument; audit; career; change; coaching; commitment; crisis management; delegation; employment; figures of speech; financial reporting; hierarchies; image; impression management; leadership; laws; legislation; negotiating; presentation; professional development; reprimand; stakeholders; strategic planning/career development; teams; technical core; training/workplace learning; trust; value chain ISBN-13: 978-1-94999-113-0 (paperback) ISBN-13: 978-1-94999-114-7 (e-book)
This study tested empirically the efficacy of Bedeian and Wren’s (2001) list of the 25 most influ... more This study tested empirically the efficacy of Bedeian and Wren’s (2001) list of the 25 most influential management books of the 20th century. Google Scholar was used to collect the data, and the 25 most influential books, as cited in Bedeian and Wren (2001), were predicted to have a significantly larger number of Google documents citations than the 25 other popular management books, most on the Amazon Best seller list, used as a comparison group. The main effect was significant for the 25 most influential management books of the 20th century (p .05. The book, Organizations (1958), by James G. March and Herbert A. Simon (with the assistance of Harold Guetzkow) was the most influential management book, in terms of articles found on Google Scholar, who referenced that book from 1963-2012.
An analysis of covariance with a 4 x 3 factorial design was used to compare the citation means of... more An analysis of covariance with a 4 x 3 factorial design was used to compare the citation means of 560 articles published in 28 pedagogy journals. The independent variables were four business fields: accounting, economics and finance, general management, and marketing; three levels of external reviewers were used as the other independent variable. The dependent variable was the number of citations of articles. We found that the means differed on the main effects of four levels of business fields and three levels of external reviewers when acceptance rate was a covariate. The number of citations increase as the number of reviewers increases from one to two.
All organizations operate with a finite amount of resources (material, financial, informational, ... more All organizations operate with a finite amount of resources (material, financial, informational, and human) which, in turn, creates challenges to prepare employees for future leadership roles. Leaders must be effective communicators, regardless of their hierarchy of authority within the complexity of organizational structure. The authors of this study conducted secondary research via library databases, popular press books, government sources, and periodicals found online with Google Scholar, to determine if any best practices exist for leaders who are also effective communicators. We found that when a leader has developed reasoning and emotional intelligence as a skillset, employees are encouraged to work harder for that leader: employees are more willing to share responsibility for goal achievement, irrespective of the management tier. In this study, we identified four best practices any manager can implement to become a leader as an effective communicator.
Journal of Higher Education Theory and Practice, 2020
In this article, I offer the opposing view (con-side) against reparations for American slavery, a... more In this article, I offer the opposing view (con-side) against reparations for American slavery, as if in a forensic debate before a moot court: I presume the American public will judge the merits of my opposing arguments. I oppose reparations for slavery based on: 1) the legal standard of culpability, 2) the “clean-hands doctrine,” 3) Black people who were themselves slave owners, and 4) fairness in the administration justice. While anyone else is welcome to argue the pro-side, I argue the con-side of the following proposition: America owes Black Americans reparations because of its history of plantation slavery, which has privileged White Americans economically over Black Americans. I provide a plethora of evidence that reparations and justice are incompatible in the application of American justice. Moreover, any law requiring reparations for slavery could create an unintended liability for far too many Black Americans whose ancestry extends far beyond Sub-Saharan Africa.
This is the version uploaded to ERIC (the government database hosted by the US Department of Educ... more This is the version uploaded to ERIC (the government database hosted by the US Department of Education) prior to the version that came out in print. ABSTRACT: We determined that a Center for Business Communication (CBC) had a significant impact on helping college of business students improve as writers. The variables were labeled college grade levels, male vis-a-vis female, frequency of visits, reasons for visits, pre-diagnostics vis-a-vis post-diagnostics, and declared majors; they were tested for significant differences relating to the measures of language errors. We found statistically significant differences among students' frequency of visits, reasons for visits, pre-diagnostics vis-a-vis post-diagnostics, and male vis-a-vis female on the measures of total language errors. We conclude the CBC contributed to reducing language errors (noise) in College of Business students' writing. An appendix presents the "CBC Diagnostic and Numeric Assessment Rubric" used to ...
In this study, we surveyed 400 faculty and administrators whose names appeared on a current direc... more In this study, we surveyed 400 faculty and administrators whose names appeared on a current directory of the Association for the Advancement of Collegiate Schools of Business-International (AACSB). We also surveyed 400 business faculty members from 14 randomly selected Historically Black Colleges and Universities (HBCU). Data were collected via Survey Monkey. We compared means of the responses and determined perceptions differed significantly between part-time and full-time faculty members and among other meaningful variables. Our findings suggest business faculty and administrators who perceive they are encountering disrespectful student behavior should reconsider their views. We make a series of recommendations that highlight the solutions to some of the more common problems of perceptions in relation to students' disrespect.
The focus of this study was to identijy if significant differences existed among the relative fre... more The focus of this study was to identijy if significant differences existed among the relative frequencies of men and women, levels of management, ' and other variables in relation to aggressive uncivil communication practices and occurrences of workplace violence. This study included: (1) background of the participants, (2) whether their company had experienced a workplace violence incident, and (3) managerial actions as predictors of a violent incident. Our findings revealed that yelling at employees, and perhaps cursing them out, verbally attacking them and being biased in performance evaluations are behaviors that predict workplace violence. These results have important implications for post-secondary educators as well as for business managers. •
International Journal of Business Communication, 2016
Many managers and employees work in multinational organizations, but know little about what const... more Many managers and employees work in multinational organizations, but know little about what constitutes good or bad listening skills from a cross-cultural perspective. Little literature exists concerning the listening behaviors of managers and nonmanagers or the impact of national culture on listening skills. No clear understanding of what constitutes effective and ineffective listening across various cultures and organizational positions is known. Therefore, this study examines the listening skills of both managers and nonmanagers from India, the United States, and Malaysia. A total of 513 managers and nonmanagers from these countries completed a survey measuring self-perceptions of their engagement in four listening behaviors: distracted listening, empathetic listening, judgment rushing, and conclusion jumping. An analysis of variance procedure, with a 2 × 3 factorial design, was used to ascertain whether differences existed when each of the four derived factors was used one at a ...
A questionnaire was administered to 259 business students on two college campuses, with a combine... more A questionnaire was administered to 259 business students on two college campuses, with a combined population of 1,872, to determine if religious affiliation, upbringing, profession, college major and several other independent variables (labeled preceptl) could be used to predict students' perceptions of some main problems of philosophy. Stepwise multiple regression models revealed several significant differences, with p< .05 in four separate models. Precepts are predictive of business students' percepticns of some of the basic problems of philosophy. Understanding the influence of religion affiliation, upbringing, profession, and college major on students' perceptions of right and wrong decision making can be usefill for educators when planning for ethics instrllction in business education,
Regardless of national culture, often listening is mentioned as an important component for effect... more Regardless of national culture, often listening is mentioned as an important component for effective business operations. In addition, understanding how individuals of different national cultures perceive and process listening is fundamental to our global world of work. The present study used Glenn and Pood (1989) Listening Self-Inventory to examine the distracted and attentive listening behaviors of male and female managers and non-managers who worked full time in the countries of India, Malaysia, and the United States of America (USA). Findings in this study suggest USA females and males, in general, are less likely to be attentive listeners than the Indian and Malaysian respondents are. USA and Malaysian managers are less prone to be attentive listeners than non-managers while Indian managers are more likely to be attentive listeners. Regarding distracted listening behaviors, males are more prone to engage in distracted listening than females while managers are less likely to eng...
ABSTRACT The authors sought to determine if Rogers's Innovation Decision Process model could ... more ABSTRACT The authors sought to determine if Rogers's Innovation Decision Process model could analyze Web 2.0 usage within the collegiate environment. The key independent variables studied in relationship to this model were gender, faculty rank, course content delivery method, and age. Chi-square nonparametric tests on the independent variables across Rogers's typology revealed significant differences at p < .05. The two-way analysis of variance tests between gender across Rogers's typology disclosed main effects and a two-way interaction effect on the derived factor labeled effective delivery, at p < .01. Gender was significant in terms of Web 2.0 usage and adoption.
International journal of Business and Public Administration, Dec 1, 2012
ABSTRACT Ethics plays an important role in determining whether specific business practices are ac... more ABSTRACT Ethics plays an important role in determining whether specific business practices are acceptable. Of importance is to identify variables commonly discussed in the business ethics literature that could be used to predict perceptions of ethical business decisions among business students. The results of this study revealed that among all the independent variables, only age, upbringing, and race were significantly related to one or another of the three derived ethic factors. Because commonly known variables surrounding moral development can be used to predict some of the basic tenets of ethical decision making, identifying these variables can be useful for planning ethics instruction.
Managerial Communication for Professional Development offers a unique functions approach to manag... more Managerial Communication for Professional Development offers a unique functions approach to managerial skills. It explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions when professional skills are needed the most. The Windows into Practical Reality adds contemporary information pertinent to key concepts in the chapters. Focusing on topics such as public image, impression management, reprimanding employees’ unproductive behaviors at work, effective presentations skills, employment communication best practices, and claims and argument missteps managers make during crisis. The contents of this book will help managers and future managers understand the professional development skills essential to management communication functions. Keywords: argument; audit; career; change; coaching; commitment; crisis management; delegation; employment; figures of speech; financial reporting; hierarchies; image; impression management; leadership; laws; legislation; negotiating; presentation; professional development; reprimand; stakeholders; strategic planning/career development; teams; technical core; training/workplace learning; trust; value chain ISBN-13: 978-1-94999-113-0 (paperback) ISBN-13: 978-1-94999-114-7 (e-book)
This study tested empirically the efficacy of Bedeian and Wren’s (2001) list of the 25 most influ... more This study tested empirically the efficacy of Bedeian and Wren’s (2001) list of the 25 most influential management books of the 20th century. Google Scholar was used to collect the data, and the 25 most influential books, as cited in Bedeian and Wren (2001), were predicted to have a significantly larger number of Google documents citations than the 25 other popular management books, most on the Amazon Best seller list, used as a comparison group. The main effect was significant for the 25 most influential management books of the 20th century (p .05. The book, Organizations (1958), by James G. March and Herbert A. Simon (with the assistance of Harold Guetzkow) was the most influential management book, in terms of articles found on Google Scholar, who referenced that book from 1963-2012.
An analysis of covariance with a 4 x 3 factorial design was used to compare the citation means of... more An analysis of covariance with a 4 x 3 factorial design was used to compare the citation means of 560 articles published in 28 pedagogy journals. The independent variables were four business fields: accounting, economics and finance, general management, and marketing; three levels of external reviewers were used as the other independent variable. The dependent variable was the number of citations of articles. We found that the means differed on the main effects of four levels of business fields and three levels of external reviewers when acceptance rate was a covariate. The number of citations increase as the number of reviewers increases from one to two.
All organizations operate with a finite amount of resources (material, financial, informational, ... more All organizations operate with a finite amount of resources (material, financial, informational, and human) which, in turn, creates challenges to prepare employees for future leadership roles. Leaders must be effective communicators, regardless of their hierarchy of authority within the complexity of organizational structure. The authors of this study conducted secondary research via library databases, popular press books, government sources, and periodicals found online with Google Scholar, to determine if any best practices exist for leaders who are also effective communicators. We found that when a leader has developed reasoning and emotional intelligence as a skillset, employees are encouraged to work harder for that leader: employees are more willing to share responsibility for goal achievement, irrespective of the management tier. In this study, we identified four best practices any manager can implement to become a leader as an effective communicator.
Journal of Higher Education Theory and Practice, 2020
In this article, I offer the opposing view (con-side) against reparations for American slavery, a... more In this article, I offer the opposing view (con-side) against reparations for American slavery, as if in a forensic debate before a moot court: I presume the American public will judge the merits of my opposing arguments. I oppose reparations for slavery based on: 1) the legal standard of culpability, 2) the “clean-hands doctrine,” 3) Black people who were themselves slave owners, and 4) fairness in the administration justice. While anyone else is welcome to argue the pro-side, I argue the con-side of the following proposition: America owes Black Americans reparations because of its history of plantation slavery, which has privileged White Americans economically over Black Americans. I provide a plethora of evidence that reparations and justice are incompatible in the application of American justice. Moreover, any law requiring reparations for slavery could create an unintended liability for far too many Black Americans whose ancestry extends far beyond Sub-Saharan Africa.
This is the version uploaded to ERIC (the government database hosted by the US Department of Educ... more This is the version uploaded to ERIC (the government database hosted by the US Department of Education) prior to the version that came out in print. ABSTRACT: We determined that a Center for Business Communication (CBC) had a significant impact on helping college of business students improve as writers. The variables were labeled college grade levels, male vis-a-vis female, frequency of visits, reasons for visits, pre-diagnostics vis-a-vis post-diagnostics, and declared majors; they were tested for significant differences relating to the measures of language errors. We found statistically significant differences among students' frequency of visits, reasons for visits, pre-diagnostics vis-a-vis post-diagnostics, and male vis-a-vis female on the measures of total language errors. We conclude the CBC contributed to reducing language errors (noise) in College of Business students' writing. An appendix presents the "CBC Diagnostic and Numeric Assessment Rubric" used to ...
In this study, we surveyed 400 faculty and administrators whose names appeared on a current direc... more In this study, we surveyed 400 faculty and administrators whose names appeared on a current directory of the Association for the Advancement of Collegiate Schools of Business-International (AACSB). We also surveyed 400 business faculty members from 14 randomly selected Historically Black Colleges and Universities (HBCU). Data were collected via Survey Monkey. We compared means of the responses and determined perceptions differed significantly between part-time and full-time faculty members and among other meaningful variables. Our findings suggest business faculty and administrators who perceive they are encountering disrespectful student behavior should reconsider their views. We make a series of recommendations that highlight the solutions to some of the more common problems of perceptions in relation to students' disrespect.
The focus of this study was to identijy if significant differences existed among the relative fre... more The focus of this study was to identijy if significant differences existed among the relative frequencies of men and women, levels of management, ' and other variables in relation to aggressive uncivil communication practices and occurrences of workplace violence. This study included: (1) background of the participants, (2) whether their company had experienced a workplace violence incident, and (3) managerial actions as predictors of a violent incident. Our findings revealed that yelling at employees, and perhaps cursing them out, verbally attacking them and being biased in performance evaluations are behaviors that predict workplace violence. These results have important implications for post-secondary educators as well as for business managers. •
International Journal of Business Communication, 2016
Many managers and employees work in multinational organizations, but know little about what const... more Many managers and employees work in multinational organizations, but know little about what constitutes good or bad listening skills from a cross-cultural perspective. Little literature exists concerning the listening behaviors of managers and nonmanagers or the impact of national culture on listening skills. No clear understanding of what constitutes effective and ineffective listening across various cultures and organizational positions is known. Therefore, this study examines the listening skills of both managers and nonmanagers from India, the United States, and Malaysia. A total of 513 managers and nonmanagers from these countries completed a survey measuring self-perceptions of their engagement in four listening behaviors: distracted listening, empathetic listening, judgment rushing, and conclusion jumping. An analysis of variance procedure, with a 2 × 3 factorial design, was used to ascertain whether differences existed when each of the four derived factors was used one at a ...
A questionnaire was administered to 259 business students on two college campuses, with a combine... more A questionnaire was administered to 259 business students on two college campuses, with a combined population of 1,872, to determine if religious affiliation, upbringing, profession, college major and several other independent variables (labeled preceptl) could be used to predict students' perceptions of some main problems of philosophy. Stepwise multiple regression models revealed several significant differences, with p< .05 in four separate models. Precepts are predictive of business students' percepticns of some of the basic problems of philosophy. Understanding the influence of religion affiliation, upbringing, profession, and college major on students' perceptions of right and wrong decision making can be usefill for educators when planning for ethics instrllction in business education,
Prairie View A&M University College of Business, 2020
As we prepare for the upcoming AACSB re-accreditation visit in February 2021, and other accredita... more As we prepare for the upcoming AACSB re-accreditation visit in February 2021, and other accreditation visits moving forward, publications indexed in the College of Business Index are limited to participating faculty in the College. The goal of the Index is to have a single place for faculty members to go to retrieve properly formatted versions of their publications, in Seventh Edition of the Publication Manual of the American Psychological Association (APA). The Index, henceforward, will be updated each year, beginning in June.
Managerial Communication for Professional Development offers a unique functions approach to manag... more Managerial Communication for Professional Development offers a unique functions approach to managerial skills. It explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions when professional skills are needed the most. The Windows into Practical Reality adds contemporary information pertinent to key concepts in the chapters. Focusing on topics such as public image, impression management, reprimanding employees’ unproductive behaviors at work, effective presentations skills, employment communication best practices, and claims and argument missteps managers make during crisis. The contents of this book will help managers and future managers understand the professional development skills essential to management communication functions.
Managerial Communication for Organizational Development book offers a functions approach to mana... more Managerial Communication for Organizational Development book offers a functions approach to managerial communication as well as explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions. The Windows into Practical Reality add contemporary information pertinent to key concepts in the chapters. Focusing on theory and application that will help managers and future managers understand the practices of management communication, this book combines ideas from industry experts, popular culture, news events, and academic articles and books written by leading scholars. The chapters will help any manager realize the full capacity of its organizational objectives, both internally and externally. Organizational development is the relationships built by effective managerial communication. All of the levels of communication (intrapersonal, interpersonal, group, organizational, and intercultural) play a role in managerial communication and are discussed thoroughly. The top, middle, and frontline communications in which managers engage are also addressed. Expounding on theories of communication, the authors relate them to the theories of management—such as organizational culture and climate, equity theory, leadership and power, technology in communication, communication process model, ethics, and conflict resolution. These are the knowledges that are invaluable to management.
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Keywords:
argument; audit; career; change; coaching; commitment; crisis management; delegation; employment; figures of speech; financial reporting; hierarchies; image; impression management; leadership; laws; legislation; negotiating; presentation; professional development; reprimand; stakeholders; strategic planning/career development; teams; technical core; training/workplace learning; trust; value chain
ISBN-13: 978-1-94999-113-0 (paperback)
ISBN-13: 978-1-94999-114-7 (e-book)
Keywords:
change; climate; coaching; commitment; conflict resolution; corporate social responsibilities; culture; customer service; cyber theft; delegation; empowerment/engagement; equity theory; ethics; expectancy theory; feedback; financial reporting; hierarchies; incivility; leadership; negotiating; organizational development; performance; scientific management; social justice warrior; stakeholders; strategic planning/career development; teams; technical core; technology; training/workplace learning; trust; value chain
ISBN- 978-1-94784-331-8
ISBN- 978-1-94784-332-5