Human-elephant conflict (HEC) has become a serious socio-economic and conservation problem in Sri... more Human-elephant conflict (HEC) has become a serious socio-economic and conservation problem in Sri Lanka. We assessed the overall level of HEC in the country during 2010–2019 and the patterns of conflict in relation to administrative districts. Globally, Sri Lanka had the highest annual elephant deaths and second highest human deaths, due to HEC. Male mortality was higher in both elephants and people. Conflict has greatly increased in intensity and geographic extent from that reported previously. The highest conflict has shifted from the Northwest to the East and North-Central areas, with the Northwest showing a decline in conflict. The changes in different areas were probably related to differences in management actions and developmental activity. Further increase in HEC is likely in the Eastern, North-Central and Northern regions.
In recent years due to the interest, attention and the precedence of humanitarian operations, log... more In recent years due to the interest, attention and the precedence of humanitarian operations, logistics took a new turn into humanitarian areas. Humanitarian Logistics (HL) has now become one of the significant factors in assisting to any disaster. Skills of the logisticians are therefore a necessity to effectively manage the supply chain in a disaster. Given the recent issues that are being faced with regard to HL at each disaster that occurs in Sri Lanka, it is vital to research in to the area of HL. A number of researches have been carried out in finding skills of the humanitarian logisticians at global level. However, as to date there has been limited discussion on the skills of humanitarian logisticians in the Sri Lankan humanitarian field. A Principal Component Analysis (PCA) was conducted in order to find the skills of humanitarian logisticians in Sri Lanka. Skills which were identified earlier by researchers were further tested in order to find the applicability in the local...
ABSTRACT Abstract Amid intense competition and the dynamic business environment, surviving in the... more ABSTRACT Abstract Amid intense competition and the dynamic business environment, surviving in the market has become a key challenge for many service organizations. Service quality has become one the key tools for surviving and gaining competitive advantage in banking industry, since its offering comprised mainly with intangible elements. Thus service quality has taken considerable interest in marketing literature. This study endeavored to apply 22 item SERVPERF Scale to measure consumers’ perceived service quality in state banks and its impact on customer satisfaction in Sri Lanka. Multi-stage sampling procedure was used to obtain 150 respondents from three state sector banks in Ratnapura district. The primary data were collected through an interviewer administered questionnaire. The results revealed that consumers have higher level of positive perception of SERVPERF dimensions. All dimensions contributed significantly -i.e. ‘reliability’, ‘assurance’, ‘empathy’, ‘tangibles’ and ‘responsiveness’- towards the service quality in state banks in Sri Lanka. Further it revealed that there is a strong positive linear relationship between overall service quality and customer satisfaction in state banks in Sri Lanka. The study confirmed that the scale SERVPERF is applicable for measuring the service quality of the banking sector in Sri Lanka.
Human-elephant conflict (HEC) has become a serious socio-economic and conservation problem in Sri... more Human-elephant conflict (HEC) has become a serious socio-economic and conservation problem in Sri Lanka. We assessed the overall level of HEC in the country during 2010–2019 and the patterns of conflict in relation to administrative districts. Globally, Sri Lanka had the highest annual elephant deaths and second highest human deaths, due to HEC. Male mortality was higher in both elephants and people. Conflict has greatly increased in intensity and geographic extent from that reported previously. The highest conflict has shifted from the Northwest to the East and North-Central areas, with the Northwest showing a decline in conflict. The changes in different areas were probably related to differences in management actions and developmental activity. Further increase in HEC is likely in the Eastern, North-Central and Northern regions.
In recent years due to the interest, attention and the precedence of humanitarian operations, log... more In recent years due to the interest, attention and the precedence of humanitarian operations, logistics took a new turn into humanitarian areas. Humanitarian Logistics (HL) has now become one of the significant factors in assisting to any disaster. Skills of the logisticians are therefore a necessity to effectively manage the supply chain in a disaster. Given the recent issues that are being faced with regard to HL at each disaster that occurs in Sri Lanka, it is vital to research in to the area of HL. A number of researches have been carried out in finding skills of the humanitarian logisticians at global level. However, as to date there has been limited discussion on the skills of humanitarian logisticians in the Sri Lankan humanitarian field. A Principal Component Analysis (PCA) was conducted in order to find the skills of humanitarian logisticians in Sri Lanka. Skills which were identified earlier by researchers were further tested in order to find the applicability in the local...
ABSTRACT Abstract Amid intense competition and the dynamic business environment, surviving in the... more ABSTRACT Abstract Amid intense competition and the dynamic business environment, surviving in the market has become a key challenge for many service organizations. Service quality has become one the key tools for surviving and gaining competitive advantage in banking industry, since its offering comprised mainly with intangible elements. Thus service quality has taken considerable interest in marketing literature. This study endeavored to apply 22 item SERVPERF Scale to measure consumers’ perceived service quality in state banks and its impact on customer satisfaction in Sri Lanka. Multi-stage sampling procedure was used to obtain 150 respondents from three state sector banks in Ratnapura district. The primary data were collected through an interviewer administered questionnaire. The results revealed that consumers have higher level of positive perception of SERVPERF dimensions. All dimensions contributed significantly -i.e. ‘reliability’, ‘assurance’, ‘empathy’, ‘tangibles’ and ‘responsiveness’- towards the service quality in state banks in Sri Lanka. Further it revealed that there is a strong positive linear relationship between overall service quality and customer satisfaction in state banks in Sri Lanka. The study confirmed that the scale SERVPERF is applicable for measuring the service quality of the banking sector in Sri Lanka.
Gajah Journal of Asian Elephant Specialist Group, May 5, 2020
Human-elephant conflict (HEC) has become a serious socio-economic and conservation problem in Sri... more Human-elephant conflict (HEC) has become a serious socio-economic and conservation problem in Sri Lanka. We assessed the overall level of HEC in the country during 2010–2019 and the patterns of conflict in relation to administrative districts. Globally, Sri Lanka had the highest annual elephant deaths and second highest human deaths, due to HEC. Male mortality was higher in both elephants and people. Conflict has greatly increased in intensity and geographic extent from that reported previously. The highest conflict has shifted from the Northwest to the East and North-Central areas, with the Northwest showing a decline in conflict. The changes in different areas were probably related to differences in management actions and developmental activity. Further increase in HEC is likely in the Eastern, North-Central and Northern regions.
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