Books by Avraam Papastathopoulos
Routledge Handbook of Tourism Impacts Theoretical and Applied Perspectives, 2019
Papers by Avraam Papastathopoulos
The importance of the tax incidence is obvious both for academics and for policymakers. Using dat... more The importance of the tax incidence is obvious both for academics and for policymakers. Using data of HICP and CT_HICP, it is proposed in this article that the influence of CT_HICP of the imposition of indirect taxes determines the extent of tax incidence and the contribution of indirect taxes to inflation. The empirical investigation, based on simple log linear regression technique with dummy variables showed that although after the imposition of the indirect taxes at the beginning of 2010, the Harmonized Index of Consumer Price with constant taxes (CT_HICP) exhibited a downwards kink, this is rather the outcome of the recession occurred during this period than of any absorption of the imposed indirect taxes on the part of the producers. Based on these findings it is shown that the least contribution of indirect taxes to the general inflation index through the main categories are estimated as the product of the difference of % change of HICP -CT_HICP and the share of this category ...
International Journal of Hospitality Management
Advances in Management and Applied Economics, 2013
The importance of the tax incidence is obvious both for academics and for policymakers. Using dat... more The importance of the tax incidence is obvious both for academics and for policymakers. Using data of HICP and CT_HICP, it is proposed in this article that the influence of CT_HICP of the imposition of indirect taxes determines the extent of tax incidence and the contribution of indirect taxes to inflation. The empirical investigation, based on simple log linear regression technique with dummy variables showed that although after the imposition of the indirect taxes at the beginning of 2010, the Harmonized Index of Consumer Price with constant taxes (CT_HICP) exhibited a downwards kink, this is rather the outcome of the recession occurred during this period than of any absorption of the imposed indirect taxes on the part of the producers. Based on these findings it is shown that the least contribution of indirect taxes to the general inflation index through the main categories are estimated as the product of the difference of % change of HICP – CT_HICP and the share of this catego...
The Global Journal of Business Research, 2010
The purpose of this study is to gather information about the use of ICTs among SMEs by firm size ... more The purpose of this study is to gather information about the use of ICTs among SMEs by firm size and industry sector and to determine the factors, which are related to the development created by the effective and efficient use of ICTs. In order to study the wide range of ICTs, they are separated in five main categories (Information systems, Enterprise systems, Electronic Business & Commerce, Telecommunications networks and Identification, Data Capture & Telemetric Technologies). The empirical analysis is based on a joint methodology of fully structured questionnaires and personal interviews in 54 Greek SMEs at four different industrial Sectors (Other Services, Manufacturing, Trade and Hotels).
O&M: Structures & Processes in Organizations eJournal, 2011
The purpose of this paper is to investigate the factors that influence the Internal Process Innov... more The purpose of this paper is to investigate the factors that influence the Internal Process Innovation (IPI) Activity of the European manufacturing firms. Moreover, a predictive model is developed that can be used to predict which manufacturing firms are more likely to introduce any new or significantly improve their internal processes. This survey is part of the e-Business Watch, a service launched in 2007 and provided by empirica GmbH to the European Commission, Enterprise and Industry Directorate General, in co-operation with renowned international partners. In the present study, 914 European manufacturing small, medium and large enterprises were examined and a set of hypotheses, regarding their innovation activity, were developed. The results showed that the adoption of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and the electronic information exchange between business partners are positively related to firm’s process innovation activity. Moreove...
Small and medium-sized enterprises (SMEs) adopt Information and Communication Technologies (ICTs)... more Small and medium-sized enterprises (SMEs) adopt Information and Communication Technologies (ICTs) on a global scale in order to derive the undeniable benefits accruing from their use. The critical question arising here is which SMEs benefit from the adoption of ICTs. Thus, the purpose of this study is to find out why some SMEs reap more benefits than others from the adoption of ICTs, and which factors determine the successful use of ICTs. This paper analyses the influence data from the adoption of ICT in the Greek SME sector. In particular, SMEs were asked to rate the influence on the „improvements of existing production procedures‟, „enhancement of productivity‟ and „reduction of labor costs‟ from the adoption of ICT. The ordinal regression method was used to model the relationships between the ordinal outcome variables and the predictor variables concerning ICT-Strategy (implementation of a specific strategy for the adoption and use of ICTs) and entrepreneurial knowledge-experienc...
ERN: Other European Economics: Microeconomics & Industrial Organization (Topic), 2011
The purpose of this exploratory study is the examination of the complex interactions among variab... more The purpose of this exploratory study is the examination of the complex interactions among variables that affect the performance of European manufacturing SMEs by using a hierarchical log linear model. In the present study, firm performance is empirically measured in terms of turnover growth. The raw data were drawn from an official survey conducted by European Commission’s Sectoral e-Business Watch in 2007. This survey took place among SMEs from the Chemical, rubber and plastics, Steel and Furniture industries consisted of 1.716 telephone interviews with ICT decision-makers in seven selected EU countries (UK, France, Germany, Sweden, Spain, Italy and Poland). The seven variables, which take place in our study, concern employment of ICT practitioners, investments in ICTs, product-services innovations related to or enabled by ICTs, adoption of e-commerce and e-business activities, implementation of e-CRM and rivalry in the market. All these variables were found to be associated wit...
The Routledge Handbook of Tourism Impacts, 2019
This study investigates the impact that Information and Enterprise Systems have on economic perfo... more This study investigates the impact that Information and Enterprise Systems have on economic performance in a sample of Greek SMEs. Furthermore, it analyses whether the adoption of unstructured decision support systems (DSS), structured decision systems (MIS) and enterprise application systems (ERP) are linked to increase the firm's turnover in four economic sectors. The results of the study indicate that the systems which support the unstructured decision making (like DSS) and systems which integrate a related set of functions and business processes (like ERP) are positively associated with firm's turnover. On the other hand, statistical analysis suggested that there was a negative relationship between the systems which support the structured decision making (like MIS) and firm's economic performance. The empirical analysis is based on a joint methodology of fully structured questionnaires and personal interviews in 54 Greek SMEs at four different industrial Sectors (Oth...
Bootstrap and jackknife resampling methods are used to determine to what extend the high cost of ... more Bootstrap and jackknife resampling methods are used to determine to what extend the high cost of integration between existing and new Information and Communications Technologies-Systems affect the sensitive SME sector for approaching new and remote market segments and how much this might vary due to many replications of a trial.
The purpose of this paper is to develop and test a multi-level model on the antecedents of custom... more The purpose of this paper is to develop and test a multi-level model on the antecedents of customer loyalty using empirical data from the UAE mobile telecommunication sector. The authors attempt to investigate the simultaneous effect of perceived service quality, perceived value, customer satisfaction and trust on customer loyalty. The research used a quantitative research method and adopts a cross-cultural, multi-group approach. Data pertaining to 374 subscribers were collected via a survey with questionnaire and were analysed to examine the above-mentioned interactions. According to results all tested variables had a significant positive effect on loyalty, except perceived value. Trust was found to best predict customer loyalty. Based on these findings, the authors suggest implications for managers with a view to improving performance of service provision in the mobile telecom industry.
An important aspect of service employees’ performance is related to their ability to demonstrate ... more An important aspect of service employees’ performance is related to their ability to demonstrate brand-congruent behaviour, given that customers’ brand experience is a function of their encounter with them (Akdeniz & Calantone, 2015). An extensive amount of work in the area examines how frontline employees affect customers’ experience with the brand (Xie et al., 2014), and scholars examine a variety of organizational, interpersonal and intrapersonal factors which affect employees’ ability to deliver the brand consistently (e.g. Dean et al., 2016). Much of the published work espousing the importance of employees assumes that employees share a common understanding of their role, despite evidence showing that individuals may frame their work quite differently and have different motives when it comes to fulfilling various work-related objectives. Second, current internal branding conceptualizations view employees as a homogenous group of stakeholders who respond to the firm’s internal b...
International Journal of Contemporary Hospitality Management, 2021
Purpose For more than 40 years, researchers have examined an exhaustive set of attributes as pric... more Purpose For more than 40 years, researchers have examined an exhaustive set of attributes as price determinants in tourism and hospitality. In extending this rich research stream, this study aims to propose and empirically assess a new set of hotel attributes, namely, faith-based attributes that allow tourists to continue following the activities and rituals guided by their religions while on vacation. Design/methodology/approach Using the Bayesian quantile regression for the first time in the field of hotel pricing, the hedonic pricing models examine both internal and external faith-based attributes, namely, halal services, which cater to the needs of Muslim tourists, in a sample of 805 hotels across the top three non-Muslim country destinations (Singapore, Thailand and Japan). Findings By exploring the effects of faith-based (halal) attributes available in hotels located in the biggest cities of the above-mentioned destinations, this study provides evidence for the significant rol...
International Journal of Production Economics
Journal of Business Research
Abstract Marshalling empirical insights from three empirical studies, this work unveils the heter... more Abstract Marshalling empirical insights from three empirical studies, this work unveils the heterogeneous nature of front-line employees’ (FLEs) corporate brand construals. Our insights contest corporate brand perspectives that assume employees respond to internal branding initiatives in a homogeneous manner. In Study 1, four types of FLEs’ corporate brand construals are identified (i.e. brand enthusiasts, brand conformists, brand deviants, brand skeptics). Study 2a develops and validates the measurement scales of these four types. Through a Bayesian SEM approach, Study 2b reveals the existence of multifaceted cognitive and affective FLEs’ responses to corporate branding initiatives. Our findings substantiate the significance of the social identity theory to both corporate/internal branding by revealing the link between corporate brand construal and corporate brand identification. In instrumental terms, this typology explains variations in FLEs’ corporate brand promise delivery and renders practitioners more equipped to implement corporate branding initiatives.
Journal of Workplace Learning
Purpose The purpose of this paper is to examine the impact of leadership and rewards on the contr... more Purpose The purpose of this paper is to examine the impact of leadership and rewards on the contribution to knowledge sharing in public organizations of the United Arab Emirates (UAE). Design/methodology/approach Data were collected from 154 employees from various organizational units of a law enforcement organization in the UAE, and structural equation modeling was used to test the proposed hypotheses. Findings Leadership inspiration was found to be positively effective in enhancing the contribution of knowledge sharing in terms of solving problems, increasing opportunity and improving the productivity of the workforce. Furthermore, it was found that the reward system had no impact on the contribution to knowledge sharing. Research limitations The method of data collection focused on the employees who were attending a training workshop in the department. This survey raises concerns related to non-response bias and common method bias, which describes the measurement error that is co...
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Books by Avraam Papastathopoulos
Papers by Avraam Papastathopoulos