Claros Instrument Management
Remove access to the Collect web app from Claros
The Collect product and related functionality are no longer available and have been removed from Claros. This includes the Collect web application and access to Collect graphs and spreadsheets within Mobile Sensor Management (MSM). The Collect mobile app for IOS and Android have also been retired and are no longer available for download or update from the App stores. Mobile users are no longer able to login using the Collect mobile app.
Use the MSM Graphing widget available on MSM dashboards to plot measurement data and use the Historical Data Download page available on the Device Details page to download data for analysis using your favorite spreadsheet software.
Graph historical data for 7-day and 31-day periods
MSM users can now create MSM graphs covering 7-day and 31-day time periods by selecting the 7-day or 31-day date range and a 15-minute data set. These new options are available on the Configure Graph widget screen.
Users can also zoom in on a specific area on a graph by mousing down and dragging the cursor over the desired area of a graph. Data tags containing detailed measurement information will only be displayed when the user zooms into a time period less than three days in length.
Claros Instrument Integration:
The FP360 sc sensor is now integrated with MSM.
The integration of the FP360 sc with MSM will provide immediate access to FP360 sc sensor data and allow for the remote maintenance of the sensor.
Capabilities include:
- Auto-Provisioning/De-provisioning
- Graphing of measurements
- Error and Warning messages
- Access to onboard sensor menu
- Historical data export
- Firmware updates
- Email and in-app notifications
Claros Release Notes 2022.3 November 2, 2022
Claros Instrument Management
MSM Graphing Solution
- Several defects were fixed, and improvements were made to usability and performance.
Note: The new MSM (Mobile Sensor Management) Graphing solution will replace the previous version in early 2023. We recommend you begin using the new graphing solution and define any graphs you may have already configured. Your previous graph configurations are not backward compatible and will not be available once the graphing feature becomes obsolete.
In addition, the enhanced Historical Data Download solution will replace Spreadsheets in early 2023. We recommend you begin using the Historical Data Download tool to download your data and use your favorite spreadsheet application for analysis and manipulation. The Historical Data Download tool can be accessed by:
- Clicking the Devices link from the left side of your MSM web application
- A list of devices will be displayed, click on the one you are interested in obtaining data from
- From there you will see the Historical Data link which when selected will give you several data filtering options
- When you have made your selections, click Download
Claros Collect Support
Starting in early 2023, Hach will not support our current Claros Collect solution. In its stead, our sister Danaher company, Aquatic Informatics, will be launching “Rio” – our exciting, next-generation solution for field data collection.
If you are interested in migrating your Claros Collect data and services over to the new Rio platform, please reach out to the Aquatic Informatics support team at rio_support@aquaticinformatics.com to discuss how we work together to achieve a smooth transition for you. Note: If you have not been added to the Aquatics Informatics support portal, you will get a message to contact us to be added. The contact number is 1-877-546-5699. Select Option 1 then Option 6.
Claros Instrument Integration: What’s New
The Nitratax60 sc sensor (only available in Germany) is integrated with MSM
The integration of the Nitratax60 sc with MSM will provide immediate access to Nitratax60 sc sensor data and allow for the remote maintenance of the sensor.
Capabilities include:
- Auto-Provisioning/De-provisioning
- Error and Warning messages
- Access to onboard sensor menu
- Email and in-app notifications