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A Longitudinal In-the-Wild Investigation of Design Frictions to Prevent Smartphone Overuse

Published: 11 May 2024 Publication History

Abstract

Smartphone overuse is hyper-prevalent in society, and developing tools to prevent this overuse has become a focus of HCI. However, there is a lack of work investigating smartphone overuse interventions over the long term. We collected usage data from N = 1, 039 users of one sec over an average of 13.4 weeks and qualitative insights from 249 of the users through an online survey. We found that users overwhelmingly choose to target Social Media apps. We found that the short design frictions introduced by one sec effectively reduce how often users attempt to open target apps and lead to more intentional app-openings over time. Additionally, we found that users take periodic breaks from one sec interventions, and quickly rebound from a pattern of overuse when returning from breaks. Overall, we contribute findings from a longitudinal investigation of design frictions in the wild and identify usage patterns from real users in practice.

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cover image ACM Conferences
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems
May 2024
18961 pages
ISBN:9798400703300
DOI:10.1145/3613904
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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 11 May 2024

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Author Tags

  1. behavior change
  2. design frictions
  3. long-term
  4. smartphone overuse

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  • Research-article
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  • Refereed limited

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CHI '24

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Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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  • (2024)Digital Self-Control in Danish High Schools: A Pilot Intervention StudyAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685423(1-6)Online publication date: 13-Oct-2024
  • (2024)Design Frictions on Social Media: Balancing Reduced Mindless Scrolling and User SatisfactionProceedings of Mensch und Computer 202410.1145/3670653.3677495(442-447)Online publication date: 1-Sep-2024

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