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Monitoring Screen Time or Redesigning It?: Two Approaches to Supporting Intentional Social Media Use

Authors:

Mingrui Ray Zhang,

Amanda Baughan,

Alexis HinikerAuthors Info & Claims

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

Article No.: 60, Pages 1 - 19

https://doi.org/10.1145/3491102.3517722

Published: 28 April 2022 Publication History

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Abstract

Existing designs helping people manage their social media use include: 1) external supports that monitor and limit use; 2) internal supports that change the interface itself. Here, we design and deploy Chirp, a mobile Twitter client, to independently examine how users experience external and internal supports. To develop Chirp, we identified 16 features that influence users’ sense of agency on Twitter through a survey of 129 participants and a design workshop. We then conducted a four-week within-subjects deployment with 31 participants. Our internal supports (including features to filter tweets and inform users when they have exhausted new content) significantly increased users’ sense of agency, while our external supports (a usage dashboard and nudges to close the app) did not. Participants valued our internal supports and said that our external supports were for “other people.” Our findings suggest that design patterns promoting agency may serve users better than screen time tools.

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Cited By

Van Quaquebeke NGerpott F(2024)Artificial Intelligence (AI) and Workplace Communication: Promises, Perils, and Recommended PolicyJournal of Leadership & Organizational Studies10.1177/1548051824128964431:4(375-381)Online publication date: 14-Oct-2024
https://doi.org/10.1177/15480518241289644
Li JCochrane KLeshed G(2024)Beyond Meditation: Understanding Everyday Mindfulness Practices and Technology Use Among Experienced PractitionersProceedings of the ACM on Human-Computer Interaction10.1145/36870238:CSCW2(1-29)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687023
Ruiz NMolina León GHeuer H(2024)Design Frictions on Social Media: Balancing Reduced Mindless Scrolling and User SatisfactionProceedings of Mensch und Computer 202410.1145/3670653.3677495(442-447)Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1145/3670653.3677495
Show More Cited By

Index Terms

Monitoring Screen Time or Redesigning It?: Two Approaches to Supporting Intentional Social Media Use
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image ACM Conferences

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

April 2022

10459 pages

ISBN:9781450391573

DOI:10.1145/3491102

Editors:
Simone Barbosa
PUC-Rio, Brazil
,
Cliff Lampe
University of Michigan, USA
,
Caroline Appert
Université Paris-Saclay, France
,
David A. Shamma
Toyota Research Institute, USA
,
Steven Drucker
Microsoft Research, USA
,
Julie Williamson
University of Glasgow, UK
,
Koji Yatani
University of Tokyo, Japan

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Published: 28 April 2022

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Li JCochrane KLeshed G(2024)Beyond Meditation: Understanding Everyday Mindfulness Practices and Technology Use Among Experienced PractitionersProceedings of the ACM on Human-Computer Interaction10.1145/36870238:CSCW2(1-29)Online publication date: 8-Nov-2024
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Ruiz NMolina León GHeuer H(2024)Design Frictions on Social Media: Balancing Reduced Mindless Scrolling and User SatisfactionProceedings of Mensch und Computer 202410.1145/3670653.3677495(442-447)Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1145/3670653.3677495
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