The CARE CERTIFICATE

The CARE CERTIFICATE Your Personal Development Standard 1 Learning outcomes 2.1 Agree a personal development plan 2.2 Develop knowledge, skills and understanding. Standard 2 Skills, knowledge and competence Skills, knowledge and competence need to be developed throughout your working life. A Personal Development Plan (PDP) sets out the areas you need to develop and how to go about achieving this. Personal Development Plans (PDPs) identify: ■ The areas you need to develop ■ What you want to achieve ■ How and when you will achieve it. 3 Contributing to your PDP To get the most out of a PDP workers should be prepared to contribute to the discussion. Workers should ask themselves: ■ Do I have the skills and knowledge that I need for my current role? ■ What development opportunities are available in my role? ■ What are my ambitions and goals? ■ Am I making the right choices to get me there? 4 Agreeing a personal development plan Step 1 Step 2 Step 3 Agreeing your aims and objectives Plan activities to meet the objectives Set timescale to achieve outcomes and review The following people will be involved… ■ You ■ Your manager The following people will be involved… ■ You ■ Your colleagues ■ Trainers ■ Mentors The following people will be involved… ■ You ■ Your colleagues ■ Your manager 5 Core skills are… Literacy Numeracy Communication skills ■ Reading and contributing to care plans ■ Recording data clearly ■ Filling out forms ■ Writing emails ■ Taking notes ■ Reading and understanding agreed ways of working ■ Recording a person’s temperature or blood pressure ■ Monitoring weight loss or weight gain ■ Recording the amount of fluids drunk ■ Measuring medicine dosage ■ Discussing care and support with individuals ■ Discussing tasks with your manager or with colleagues ■ Discussing and agreeing your Personal Development Plan with your manager ■ Participating in team meetings, supervision and appraisal Materials are available on and offline to check and develop core skills. 6 Reflection Reflecting on past experiences can help to continually develop skills and understanding. ■ Carry out a task ■ Look back on a situation or activity ■ Think about what was done and what happened ■ Think about what you could do differently. 7 Feedback Feedback from others can help you to understand what others think of the way that you work. Formal Informal Formal feedback is usually given in writing. This might be part of an assessment or appraisal or on a comments sheet. Informal feedback happens in day-to-day discussion with work colleagues, managers or the individuals that you provide care and support for. Feedback should be: ■ Timely ■ Positive ■ Constructive. 8 Continuing professional development Continuing Professional Development (CPD) is the ongoing process of updating skills and knowledge. Induction Ongoing development Refresher training Completed development should be recorded in a CPD record. 9 Knowledge check Why is it important for workers to continually develop their skills, knowledge and understanding? Click to reveal answer It gives managers something to discuss in appraisal It is a way of competing with colleagues It ensures that skills and knowledge are up to date It sets out learning goals and objectives 10 Knowledge check What is the main way that a learning activity can improve your work? Click to reveal answer Using what you learn can improve the standard of care that you provide Having a break from work helps you to manage your stress It gives you an opportunity to get to know your colleagues It confirms that you do not need to develop your skills and knowledge any further 11 Knowledge check What does ‘reflection’ involve? Click to reveal answer Agreeing a Personal Development Plan with your manager Asking your colleagues what they think of the way that you work Giving constructive feedback to your colleagues Learning from what you have done in the past to improve the way you will work in the future 12