Cultural Sensitivity in Delivery of Social Services

2012

All cultures have specific nuances or unwritten rules that govern social interactions. These unstated rules tend to influence the way in which individuals perceive, seek, and receive healthcare services. The primary comparison between the four cultures studied includes a confluence of spiritual and physical remedies to address physical illness and health. Critical to this is whom the members of the specific culture identify as their healthcare providers and the culture or belief system in which they practice.

Quality in Primary Care, 2017

Background: Globally the increasing diversity in the population has led to concerns over disparities in health status between diverse patient populations. Language and cultural issues can have a significant impact on health disparities when not addressed by health care organizations. Even though disparity in health care increase very few studies have provided the opportunity for researchers to explore the issue of culturally and linguistically appropriate health care in a broad and organized fashion throughout the worldwide and none of them done across the country. Objective: To explore cultural sensitiveness in health care delivery of Jimma university specialized and teaching hospital. Methods: Institution based qualitative study was employed in JUSTH among 10 key informants (administrative and health workers) purposively selected from different service areas and 10 patients selected through purposive random sampling from different backgrounds. Data were collected using unstructured questionnaire through In-depth interview and analyzed by using ATLAS.ti7.1. Open Coding was carried out line-by-line. Following the coding process, family coding, themes and theoretical constructs were developed from both the field notes and the interview transcripts. Results: One of the most prominent challenges identified by this study is the image of cultural and linguistic sensitive diverse patients need care does not come to hospital plan image, which often results in a lack of financial and other resources for culture and language service. Developing supportive infrastructure, work force, data collecting and using, community engagement, organizational relationship, integrating cultural need into organizational planning, accommodating the specific need of patients and helping patients to manage their care are the major activities expected from the hospital as the study participants to deliver cultural sensitive/appropriate care for diverse patient populations. Conclusion: Without cultural appropriate health care services it is difficult for the hospital to deliver patient centered non disparity quality health service. For health care organizations to deliver patient centered non-disparity health service there must be conceptual framework guide the health care organization to develop a cohesive message about meeting the needs of diverse patient populations and better communicate this vision to staff, clients and the public. Thus framework must develop based on the culture of the clients/community served at the health care organization and medical indication of the patient cases. ABSTRACT Introduction

2019

Los Angeles Community-Based Associate Social Workers’ Understanding of Culture and Therapy by Christine Cearfoss Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Human and Social Services Walden University February 2019 Abstract Social workers have no clear professional guidelines about the application of culturally competent mental health service delivery. Without culturally competent mental health service delivery, clients from diverse cultures do not access needed mental health services and they experience less effective therapy treatment outcomes and overall disparity of service delivery throughout the therapeutic process. The purpose of this descriptive case study was to better understand how community-based social workers are delivering culturally competent services to clients. The theoretical framework for the study was multiculturalism and the primary research questions addressed how associate clinical social workers wh...

Health & Social Work, 2013

2019

Cultural competence consists in attitudes, skills, behaviors and strategies allowing organizations and individuals to behave in situations of cultural diversity. Health systems are requested to assist an increasingly varied population, composed also of migrants (in Italy, they represent approximately 10% of the overall population). Since 2011, CCM has been organizing a Course in Global Health for health professionals. The course includes a module specifically meant to enhance participants' cultural skills, providing them with knowledge and competences helpful to deal with migrant patients. All health workers committed to offer high quality assistance to each patient should attain "cultural competence".

HealthcarePapers, 2019

Indigenous peoples, immigrants and refugees and racialized groups, as well as some long-established ethnic, linguistic, cultural and religious communities, experience inequities in mental health in Canadian society. These inequities result from social structural determinants of health that are embedded in the cultural knowledge, values and attitudes of the specific group as well as those of the larger society. Culture shapes the experience and expression of mental health problems, modes of coping, pathways to care and the effectiveness of treatment and prevention, as well as the processes of resilience and recovery. Systematic attention to culture in the provision of mental health services can improve access, utilization and health outcomes. We review models to address diversity in mental healthcare and identify key areas in which we believe policy innovation is urgently needed: 1. Cultural competence, safety and anti-racism training and accreditation standards for practitioners and for healthcare education, service systems and institutions; 2. National regulations and quality assurance standards to ensure use of language interpreters; 3. Development of a cadre of culture brokers to improve clinical communication; and 4. Integration of attention to culture in service systems design, as well as clinical practice.

Journal of Social Issues, 1978

Journal of Comparative Social Work, 2018

La propuesta didáctica para este manual de Técnicas de Litigación Oral está fundamentada en el método de casos y la simulación para la práctica. Por ello se presentan dos casos que permitirán a los alumnos realizar simulaciones y asumir diferentes roles. Merecen especial mención las sesiones de oratoria, argumentación y salidas alternas al proceso penal (SAPP); con las dos primeras se pretende que el alumno desarrolle habilidades de expresión y, a través del estudio de las SAPP, considere la aplicación de los mecanismos que el Nuevo Sistema Penal Acusatorio propone para la resolución de conflictos. Nuestro diseño pretende que el encuentro profesor-alumno sea totalmente participativo y supere la enseñanza tradicional en la que el profesor dicta cátedra.