January 2022 ● Vol.15, No.1
International Journal of Instruction
e-ISSN: 1308-1470 ● www.e-iji.net
Article submission code:
20210406133259
p-ISSN: 1694-609X
pp. 1025-1044
Received: 06/04/2021
Revision: 01/09/2021
Accepted: 24/09/2021
OnlineFirst: 21/12/2021
Engagement with a Sequence of Feedback-Correction: A Case Study of
Secondary School Students in Vietnam
Trang Thi Doan Dang
Dr., Faculty of Postgraduate Studies, Ho Chi Minh City Open University, Vietnam,
trang.dtd@ou.edu.vn
Janet Scull
Assoc.
Prof.,
Faculty
janet.scull@monash.edu
of
Education,
Monash
University,
Australia,
Raqib Chowdhury
Dr.,Faculty of Education, Monash University, Australia, raqib.chowdhury@monash.edu
This exploratory study investigated Vietnamese secondary students’ engagement
in a sequence of detecting, correcting, and rewriting tasks, and examined the
factors affecting their engagement and/or disengagement in the process. The study
draws on the principles of task-based instruction, involving eight mixed-ability
groups (n = 31), and was designed to address student engagement with feedbackcorrection practices that has rarely been discussed in previous research and has
therefore remained largely underexplored, especially in the context of Vietnam.
Theoretical concepts of behavioral, cognitive, and social engagement were used to
analyze data from audio recordings of students’ interactions and their written
responses to open-ended questions. The analysis of data showed that the eight
groups engaged behaviorally, socially, and cognitively in the process, although
their engagement varied according to the learning tasks, the teacher’s intervention,
peer support, English ability, and types of gaps. Findings from the eight-week
intervention suggest teachers should consider factors which determine student
engagement with feedback-correction practices. By offering students opportunities
to act on specific language issues in their writing through detecting and correcting
gaps and rewriting the corrected texts, engagement with feedback-correction
practices can be useful in fostering accuracy development. This qualitative
multiple-case study contributes new insights to the field by operationalizing the
sequence of feedback-correction through collaborative learning to deeply
understand students’ multidimensional engagement in the process from which
implications for L2 writing and further research are discussed.
Keywords: engagement, sequence of correcting tasks, written corrective feedback,
collaborative learning, student
Citation: Dang, T. T. D., Scull, J., & Chowdhury, R. (2022). Engagement with a sequence of
feedback-correction: A case study of secondary school students in Vietnam. International Journal of
Instruction, 15(1), 1025-1044. https://doi.org/10.29333/iji.2022.15158a
1026
Engagement with a Sequence of Feedback-Correction: A Case …
INTRODUCTION
Although the role of feedback has been long recognized in second language (L2) writing
studies, student engagement with feedback still concerns teachers and researchers.
Feedback to address incorrect forms of language in students’ written texts – often
termed written corrective feedback (WCF) in the L2 literature - involves direct and
indirect correction. The former indicates a provision of direct correction of linguistic
errors and/or explanations to the student, while the latter provides an indication of an
error (Bitchener, 2018). The level of explicitness between direct and indirect methods
may cause different levels of engagement with WCF, although recent research has
mainly considered the forms of feedback that are the most useful (Storch, 2018). Thus,
scholars have called for more empirical research into student engagement with
classroom-based corrective feedback (CF) practice (Ferris, 2011; F. Hyland, 2010; Lee,
2013; Pawlak, 2014; Van Beuningen, 2010).
Given the general shift to learner-centred approaches in recent decades, scholars and
teachers believe that students should learn to locate and work on their own gaps through
teachers’ feedback (Lee, 2009). This highlights the importance of engaging students
with feedback-correction practices, as a key component in teaching writing. In L2
writing, engagement with feedback is considered “crucial for students’ development”
(Han & Hyland, 2019, p. 247). However, to date, minimal research on feedback has
focused on maximising students’ engagement through sequencing correcting tasks. To
address this, the study reported here draws on the principles of task-based language
teaching (TBLT; Ellis, 2006) to design a sequence of detecting and correcting errors and
rewriting practice that was operationalized by group work. In this paper, the sequence of
correction is referred to as a correcting process. Further, grammatical errors and
irrelevant forms of content are defined as ‘gaps’, correction as feedback and correction
practices, and feedback as oral and/or written forms of comments. In particular, the
correction in this study focused on the incorrect use of the simple present and past tense
and conjunctions (because, although, but), and the use of topic sentences and the
relevance of the ideas in supporting sentences in students’ texts (letters and
descriptions).
Data were collected from audio recordings and students’ written responses to three
open-ended questions. Integrating an exploratory case study into the experimental
treatment, this classroom-based research provides evidence of students’ behavioral,
cognitive and social engagement with the correcting practices through their
collaborative work with peers within intra-groups and among inter-groups.
Literature Review
Engagement with Learning Tasks and Feedback
Despite a wide range of definitions and various interpretations of the term,
“engagement” is generally recognized as playing a crucial role in language learning. The
focus of TBLT is to engage students in working on learning tasks (Harmer, 2007),
which involve specific activities focusing primarily on meaning, with learners’ use of
their own ideas and language, working towards a clearly defined outcome (Ellis, 2006).
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Dang, Scull, & Chowdhury
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According to Philp and Duchesne (2016), engagement in task-based instruction is
referred to as “highlighted attention and involvement”, regarding the dimensions of
cognitive, behavioral, affective, and social engagement (p. 51). Behavioral engagement
is described as being ‘on task’ or participating in tasks, while cognitive engagement
refers to processes with indicators such as questioning, exchanging ideas, giving
explanations and directions, and providing feedback or comments. Social engagement
focuses on collaborating with peers to perform learning tasks; while affective
engagement is an attitudinal aspect, for example, learners’ attitude or willingness to
participate in learning.
The term “engagement” is also related to feedback processes and practices. For
example, engagement has been conceptualized in terms of the deep process of direct
feedback (Qi & Lapkin, 2001), while it is also associated with direct and indirect forms
of feedback (Storch & Wigglesworth, 2010), alongside monitoring and editing practices
(Ferris, Liu, Sinha, & Senna, 2013). Engagement has also been extended to correcting
strategies that enhance the use of target structures in the revision process (F. Hyland,
2003). Similarly, Simard, Guénette, and Bergeron (2015) view engagement as a form of
understanding of the teacher’s corrections through students’ verbal responses to both
direct and indirect feedback. However, engagement with CF is affected by learners’
language ability and motivation and contextual factors such as learning activities and
contexts (Ellis, 2010). According to Ellis, engagement is related to learners’ responses
to the feedback provided to them. He ascribes to three aspects of engagement—
behavioral, cognitive, and attitudinal. Behavioral engagement refers to learners’ uptake
of oral corrections or revision of written texts; cognitive engagement is related to “how
learners attend to the CF they receive” (p. 342), and attitudinal engagement focuses on
learners’ affective responses (e.g., anxiety and dislike) to CF.
Aspects of engagement and WCF have been recently reported largely favouring
undergraduate and graduate students. For example, Han and Hyland (2015) examined
Chinese university students’ cognitive, behavioral, and affective engagement with WCF
and concluded that students’ beliefs and their learning experiences and context resulted
in differences in individuals’ engagement. These authors also confirmed that the three
dimensions of engagement are interrelated, corroborating findings of recent studies in
higher education (Zheng et al., 2019; Yu & Jiang, 2020). However, Zheng et al. (2019)
clarify that Master students’ behavioral engagement with supervisor feedback on thesis
drafts was apparent and advise teachers to be also aware of students’ affective and
cognitive perspectives as these responses are important to learning outcomes. In
contrast, Yu and Jiang (2020) confirm that although PhD students’ affective engagement
with feedback was affected by the nature of feedback and experience of the supervisor
their affective and behavioural engagement varied.
Other studies have explored university students’ multiple dimensions of engagement
with feedback and how this is mediated by person-related, task-related, or strategyrelated beliefs (Han, 2017), by computer-generated feedback (Zhang, 2016), and by
learners’ proficiency levels (Zheng & Yu, 2018). Han (2017) concluded that interaction
and conflict between person-related, task-related, and strategy-related beliefs facilitate
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Engagement with a Sequence of Feedback-Correction: A Case …
engagement with feedback. Zhang (2016) single case study confirmed that while student
behavioral engagement was obscure, cognitive engagement was positive, and emotional
attributes were affected by writing scores. In addition, research reports learners’ lower
level of English proficiency may have a negative impact on their cognitive and
behavioral engagement with the teacher’s WCF (Zheng & Yu, 2018). While these
studies have clarified dimensions of engagement with WCF, there has been little focus
on students’ engagement with a sequence of feedback and correction through
collaborative learning.
Dimensions of Engagement in the Present Study
Drawing on extant research (Ellis, 2010; Philp & Duchesne, 2016), the present study
refers to engagement as students’ responsive actions to or enactment of the sequence of
correction as they worked in small groups to detect gaps, process the identified gaps,
and rewrite the texts. The concept of behavioral engagement was considered through an
examination of students’ on-task performance, and participation in the three correcting
phases as they worked in small groups. The cognitive dimension was explored as
students processed and regulated gaps within and among groups; for instance, asking
questions for clarification, giving suggestions, and providing reasons and/or
explanations to respond to feedback/comments on their peers’ work. The social concept
was analyzed through an examination of how individuals, in and among groups,
collaborated with peers to perform the correcting tasks; for example, listening to peers’
feedback and ideas and providing feedback and directions to peers. The incorporation of
the social dimension was necessary as the study investigates students’ collaborative
correction that entails social interactions. However, the affective dimension was
excluded as attitudinal responses were not able to be analyzed from the data collected.
Engagement with CF within the Guided Learning Framework
Previous L2 literature has broadly proposed the potential for engaging students in
feedback practice through the lens of guided learning. Teachers can mediate learning
through offering meaningful, purposeful, and effective feedback practices to engage
students in teacher-student interaction in process-oriented writing instruction (Lee,
2014). In Lee’s view, research into feedback practices should investigate the ways
English as a Foreign Language (EFL) teachers and students participate in
transformational actions and their actual enactment of these in classroom activities.
When students are assisted with correction, they may perform certain language functions
that they are unable to enact independently, and thus CF is seen as a socially orientated
process (Ellis, 2009, 2013; Erlam, Ellis, & Batstone, 2013). Such interactive and
collaborative correcting practice gradually assists students to solve gaps in their writing,
learning to use language features appropriately, and modifying and developing their own
ways of learning. However, this interactive practice is seen as a demanding process
(Majer, 2003) for both teachers and learners. Although empirical studies have examined
the effects of feedback through the expert-novice interaction to process gaps (Aljaafreh
& Lantolf, 1994; Erlam et al., 2013; Nassaji & Swain, 2000; Rassaei, 2014), feedback
was mainly provided via oral responses between a teacher and an individual student.
This practice, however, has rarely been investigated in actual writing classrooms.
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Dang, Scull, & Chowdhury
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From a pedagogical perspective, the effect of CF may be strengthened when situated
within a supportive and interactive learning environment (Ur, 1996). When engaged in
peer correction or group activities, learners are provided with opportunities to argue,
explain, clarify, negotiate, and scaffold each other’s learning (Storch, 2001). These
aspects of learning are useful for promoting learner autonomy and critical thinking
(Yang, Badger, & Yu, 2006) and can build various forms of cognitive and social
learning (K. Hyland, 2009). Such collaborative correcting practices may also foster
students’ independent learning and thinking, negotiating, and scaffolding skills, while
also providing additional support for students who are struggling to notice and correct
gaps in their writing (Qi & Lapkin, 2001).
While previous studies have informed the current study, no research to our knowledge
has examined the dimensions of engagement with a sequence of feedback and
correction. To address students’ limited engagement with CF, not only has the
correcting design been sequenced with levels of difficulty but also conducted through
group-based learning.
METHOD
Research Design
As part of a larger study about student engagement with feedback and correction
practices, this study explored students’ engagement with the correcting sequence and
factors affecting their engagement and/or disengagement. The exploratory approach was
integrated into the correcting treatment to gain a deeper understanding of students’
behavioral, cognitive, and social dimensions of engagement through teacher-student and
student-student interactions. The enquiry used data from audio recordings and students’
written responses to open-ended questions to provide insights into students’ dimensions
of engagement across learning tasks with multiple levels of difficulty, which were
designed to facilitate student engagement. Specifically, this study examined the
following research questions.
1. How did the eight student groups engage with the sequence of feedback and
correction?
2. What factors affected their engagement and/or disengagement with the correcting
sequence?
Context and Participants
The study was conducted at a large government secondary school in Ho Chi Minh City,
Vietnam. At this school, students learn English as a compulsory subject and use English
textbook where TBLT is the intended methodology (Hoang, Hoang, Do, & Nguyen,
2006). Recent reforms in English language teaching (ELT) encouraged teachers to
engage students in the learning process, with a particular focus on listening, speaking,
reading, and writing skills in line with the national English curriculum. Despite this,
ELT has largely been influenced by local exam-based approaches, which exclude
listening, speaking, and writing skills.
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Engagement with a Sequence of Feedback-Correction: A Case …
The pressure of school tests and exams that preclude any significant development in
students’ writing skills has failed to involve students in feedback and correction
practices. While teachers are expected to help students produce effective pieces of
writing, there are neither specific guidelines in the teacher’s guide book nor time
allocated for correcting practices. When assessing students’ written texts, teachers often
devote considerable time after class in providing correct forms of erroneous structures
or indicating incorrect use of language and/or ideas on students’ writing. This provides
an impetus for conducting the present research into engagement with feedback and
correction practices.
The participants were 31 Year 10 senior secondary students aged 16 (females n = 14;
males n = 17) who started learning English in year 6. Their English is at a lowintermediate level, and they were representative students in the Science stream with the
three main subjects Mathematics, Physics, and Chemistry. These students match the
typical larger populations across the country as English is not their major subject. As the
focus was on a peer tutoring learning environment, students were purposefully divided
into eight mixed-ability groups (Groups 1-8) based on their English scores in the firstsemester exam. Their scores ranging from 3.0-4.75, 5.0-6.75, 7.0-8.75 to 9.0-10 points
are described as below fair, fair, good, and excellent levels.
Treatment Procedure
Over a period of eight weeks, participating students were first instructed to write on
eight different topics in their morning class, which were followed by the correcting
sessions in the afternoon. Six topics were from the English textbook (Hoang et al., 2006)
while two were picture descriptions adopted from Ur (2009). These included a letter
detailing past memorable activities, an invitation, a letter of acceptance, a letter of
complaint, a description of one of the most popular events or celebrations in Vietnam,
and the topics of a ‘favorite school’, ‘the boy and the wallet’, and ‘the fox and the
grapes’. The eight groups of students worked on the same eight written outputs that were
selected based on the three categories of gaps (see Appendix B) and were anonymous.
The purpose of anonymity is for the student writers not to feel uneasy when their papers
were overtly treated.
The three phases of correction incorporated the sequence of a task-based lesson; the pretask phase: detecting gaps; the during-task phase: processing/treating gaps; and the posttask phase: the rewriting practice. These tasks emphasized aspects of learning by
detecting and doing, which aimed to raise students’ awareness of specific kinds of gaps
via multiple levels of engagement with feedback and correction practices.
A non-native English teacher holding a master’s degree in TESOL administered the
three phases of correction. The teacher (not the researcher) first delivered copies of the
written texts selected to the eight groups of students and instructed them to use the
feedback guide to discover the three kinds of gaps in peers’ texts. As a facilitator, the
teacher not only observed and interfered in group-work to provide feedback and
instruction when groups had learning difficulties but also prompted feedback and
corrections from peers across groups (inter-peers). For example, if the gaps could not be
identified, the teacher used indirect feedback or questions to help students locate the
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Dang, Scull, & Chowdhury
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unidentified gaps. Students then worked together with peers within/intra-groups to treat
the gaps detected. Following this, the students presented and shared their corrections
with other groups, which aimed to promote students’ ability to proofread peers’
corrections, give and respond to feedback, and ask for clarification. Finally, students
practiced rewriting the corrected texts within groups, compared the rewritten texts with
the original ones, and shared their revised texts with other groups. Overall, not only did
students receive support from peers within groups and from the teacher to complete the
learning tasks, but they also provided and responded to inter-peers’ feedback through
groups’ presentation and/or transforming practice after each phase of correction.
Data Collection and Analysis
The collection of data took place over an eight-week period following the gaining of
consent from students and their parents. The researcher acted as a participant, observing,
and taking notes on the eight groups’ learning performance. As the researcher could not
track all eight groups’ learning activities and responses, each group’s performance and
presentations were audio recorded. This paper reports excerpts of the different groups to
demonstrate evidence of the students processing different types of gaps and a range of
engagement within/among groups and groups and the teacher.
The three open-ended questions elicited the eight groups’ responses after experiencing
each correcting session. The first question focused on students’ thoughts about the
correcting sequence while the second question emphasized individuals’ engagement in
each phase, and the final question collected students’ reflections on each phase. These
questions were used to check the relevance of the correcting sequence and individuals’
engagement within each group, to validate the observational data, and to minimize the
researcher’s subjectivity. The written responses of each group relevant to individuals’
engagement were used to expand on the excerpts of the observational data.
The analysis of data involved inductive and deductive approaches. The researcher first
transcribed the audio recordings of each group, read, checked, and classified the
transcripts according to themes. Next, themes were identified and linked and compared
to the students’ written responses to the three open-ended questions. Then, a deductive
approach was adopted; a summary table was prepared to code the data with the
theoretical concepts of engagement (see Appendix A).
FINDINGS
The two research questions explored how the eight student groups engaged with the
correcting sequence and factors affecting their engagement and/or disengagement.
The analysis showed the eight groups’ different levels of behavioral, cognitive, and
social engagement. While Groups 1, 3, 5 and 8 had fully engaged participants, Groups 2
and 7 had partially engaged participants, and Groups 4 and 6 received support from the
teacher and peers to engage in the process. Group engagement was categorized into five
main themes: full engagement with intra-group correction, full engagement with intergroup correction and revision, partial engagement with intra-group discovery and
revision, external support for engagement with intra-group correction, and limited
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Engagement with a Sequence of Feedback-Correction: A Case …
engagement with discovering and rewriting tasks. The correcting tasks, group-work,
types of feedback and gaps, first language, and the teacher’s intervention were all seen
to have affected students’ engagement. These factors are used to account for levels of
engagement of the eight groups that are presented below.
Full Engagement with Intra-group Correction
The following conversation shows an example of full engagement. When students (S) in
Group 8 interacted with each other to find appropriate solutions for treating grammatical
errors, they behaviorally (BEH), socially (SOC), and cognitively (COG) engaged to
process gaps. Transcript 1 below shows the way students in Group 8 (using both English
and Vietnamese) worked to replace “and” with “but” in the eighth correcting session.
Transcript 1
1. S1: Do you see this sentence [is] wrong? SOC
2. S2: What …? The classroom has [an] air-conditioner and it does not work.BEH I am
not sure.
3. S1: Can we use and?COG
4. S3: And is wrong because …BEH
5. S2: Because what?SOC
6. S3: Don’t know …, có thể là do [it’s probably because] “it doesn’t work”COG
7. S1: “It doesn’t work …, it doesn’t work …” à trái nghĩa với câu đầu…. dùng …. but
[Ah, opposite meaning with the first sentence, … use … but]COG
8. S3: Let’s see ... the classroom has [an] air-conditioner but it doesn’t work … ok.BEH
What do you think Ai?SOC
9. S4 (Ai): The classroom has [an] air-conditioner but it doesn’t work …, seem okay,BEH
but not sure.
10. S1: The classroom has [an] air-conditioner but it doesn’t work, correct.BEH
The exchange in Transcript 1 shows clear evidence of behavioral, cognitive, and social
engagement in correcting the conjunction “and” by replacing it with “but”. While S1,
S2, S3 attended to treating the gaps and worked on the correcting tasks to fully
understand their corrections, S4 only responded to peer’s question by repeating the
sentence and stating “seem okay” (line 9). In particular, in lines 1 and 3, S1 raised the
question stating that “and” in the sentence is incorrect, and S2 and S4 (lines 2 and 9)
attempted to behaviorally engage in the correcting task by repeating the sentences, and
S3 confirmed that “and is wrong” without an explanation in line 4. Then, cognitive
engagement appears when S3 provided a possibility in line 6 and S1 suggested using
“but” through repeating the sentence to recall previous grammatical knowledge. In lines
8 and 9, S3 and S4 socially and behaviorally engaged with the correcting task by asking
peer’s ideas, repeating the sentence, and confirming the correction “okay”, although
they appeared to be unsure. S1 again repeated the sentence and confirmed it as correct in
line 10. This example clearly shows that indirect feedback (asking questions) and
repetition are signs of promoting behavioral, cognitive, and social engagement as the
students worked out the correct use of “but”. In this case, the students (except S4) were
active respondents to linguistic errors and feedback providers in their group work. The
transcript indicates the interrelatedness of behavioral, cognitive, and social dimensions
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Dang, Scull, & Chowdhury
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of engagement and supports the claim that a single dimension of engagement with CF
may be insufficient for productive learning (Ellis, 2010; Han & Hyland, 2015).
Full Engagement with Inter-group Correction and Revision
The following exchange in Transcript 2 provides an example of joint practice between
inter-peers (peers across groups) and the teacher (T). Group 5 received indirect
feedback and direct cues on the grammatical error “because” from peers outside of their
group and the teacher when they presented their corrected text.
Transcript 2
1. S1: Why don’t you combine the sentences in paragraph 2 “And the water was
splashed all my teacher body. His body was all wet”SOC.
2. S2: How?SOC
3. S1: Use “because”COG
4. S2: Okay, let’s try … his body was all wet because the water was splashed. COG
5. S3: Is it correct?SOC
6. S2: Not sure, but …BEH
7. S3: It should be “my teacher[’s] body was all wet because the water was
splashed”.COG
8. S4: It’s ok now.BEH
9. T: Good! You know to use because to combine the two sentences, but there are still
errors, double check it.
10. S5: Can we change the verb active?SOC
11. T: Read your sentence
12. S5: My teacher[’s] body was all wet because the guys splashed the water.COG
13. T: Is it correct class? My teacher body was all wet because the guys splashed the
water.
14: S6: My teacher’s body was all wet because the guys splashed the water.COG
15: T: That’s fine, but this sentence is better “my teacher was wet because the guys
splashed the water on his body.”
16. S5: That’s why we need you, teacher.
This example indicates that the teacher’s intervention, peer support, indirect feedback,
and direct clues are factors that promoted students’ behavioral, cognitive, and social
dimensions of engagement. Here, social engagement emerges when S1 in line 1 raised a
question (indirect feedback) that encouraged S2 to combine the two sentences, although
S2 showed she was unable to do it immediately when she asked “how” in line 2. In line
3, S1 cognitively engaged in the correcting task by suggesting using “because” to assist
S2 to combine the sentences in line 4. In this case, although S2 was unable to provide a
completely correct sentence, she was able to use “because” to link the two sentences as
suggested by S1. The students’ responsive actions (lines 5, 7, 8, 10, 12, and 14) exhibit
the three dimensions of engagement when searching for an appropriate form of using
“because” to combine the two sentences, through peer support and comments. This
highlights the important role of experts’ guidance (i.e., teacher and advanced peers),
without which students were unable to perform independently. While this finding
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Engagement with a Sequence of Feedback-Correction: A Case …
elaborates the claim that direct and indirect feedback is associated with student
engagement (Storch & Wigglesworth, 2010), it values guided learning, in which the
teacher and peers are agents who facilitate engagement.
In another case, students’ behavioral, social, and cognitive engagement with rewriting
resulted in a comprehensible text (see Appendix C). When Group’s 8 presented their
rewritten text, they received inter-peers’ feedback on remaining errors. The following
exchange between one member of Group (G) 1 and Group 8 shows that all three
dimensions of engagement are connected.
Transcript 3
G1: Your revision is good. You added a topic sentence in the second paragraph and
reordered some sentences.BEH Why [did] you still keep ‘passive voice’ in the first
sentence of the last paragraph ‘I hope you enjoy the story I had been told to you’?SOC
G8: Thanks ‘I hope you enjoy the story I had been told you’. Oh, no, it’s ‘I hope you
enjoy the story I have told you’.COG Is it ok?SOC
G1: Yes, excellent!
The above conversation reveals support and feedback provided that enabled Group 8 to
rewrite the text. Their rewritten text improved as they added the topic sentence and
corrected errors related to tenses, although they did not address the incorrect use passive
voice. This example indicates that presenting the rewritten text triggered behavioural
and social engagement while peer feedback facilitated cognitive engagement. This
suggests that peer feedback is useful for both checking and improving accuracy.
Partial Engagement with Intra-group Discovery and Revision
Signs of partial engagement were also observed and recorded. Group 2’s written
responses after the third and the eighth correcting sessions showed evidence of unequal
contributions to group-work: “two individuals did not participate in discovering gaps”,
“one member hesitated to discover gaps, and we had to remind him”. Although this
shows that some students did not behaviorally engage in the task, the act of reminding
peers reinforced the sense of belonging to a group. In addition, it was noted that not all
members of Groups 2 and 7 engaged with rewriting the texts. Group 7, for example,
reported “we cannot collaborate well to rewrite the text” and “two members did not
participate well in the rewriting task”. Students’ responses showed that members of
their groups did not fully engage with rewriting the texts. This suggests that either the
rewriting task challenged learners with a low level of English, or students lacked the
motivation to rewrite the text. This finding supports the claim that differentiated aspects
such as learning ability and motivation may affect the extent to which learners engage in
CF (Ellis, 2010).
External Support for Engagement with Intra-group Correction
The analysis also showed that Groups 4 and 6 required support from their peers and the
teacher to perform the tasks. These two groups completed the correcting and rewriting
tasks with external support as they asked questions and called for help from the teacher
and peers, as evidence of social engagement. Group’s 4 written responses showed “We
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received more assistance from the teacher to make the topic sentence relevant to the
developing ideas”, which resulted in them completing their corrections. In contrast,
although the students of Group 6 were responsive to the instruction, they were uncertain
of their corrections, especially when they were revising the topic sentence to make it
relevant to the supporting sentences. Thus, their engagement was evidence of, and
responsive to, both the teacher’s assistance and peers’ collaboration. Transcript 5 shows
the exchanges between individuals in Group 6 and the teacher (using both Vietnamese
and English).
Transcript 5
1. S1: I don’t understand this.BEH
2. S2: Look! We need to say reasons to complain.SOC
3. S1: Còn câu [the sentence] “I’m writing to complain about the poor quality of the
services at your center” để làm gì [used for]?SOC
4. S2: Hỏi cô đi [Ask the teacher] … Please explain this, teacher! … Nam hỏi ‘câu này
để làm gì?’ [Nam asks ‘what is this sentence used for?’]SOC
5. T: Mình dùng nó để mở đầu cho lá thư complaint [We use this as an opening of the
letter of complaint]. Ở đoạn 2 trước nội dung em complain, em nên dùng 1 câu topic [In
the second paragraph, before the contents of your complaint, you should use a topic
sentence]. Em giải thích thêm về câu topic cho bạn giúp cô nhe [Help me explain more
about the topic sentence]
6. S2: Mình cần sửa câu topic cho rõ nghĩa hơn [We need to correct the topic sentence
to make it more meaningful]SOC
7. S1: Sửa thế nào? [How?]SOC
8. S2: Cho ý kiến đi Linh [Your ideas, Linh?]SOC
9. S3: Ammm … Tớ chỉ biết thay từ learning bằng facility và thêm vào are not good [I
just know to replace learning with facility and add are not good] COG
10. S2: Vậy câu của nhóm mình là the facility and teaching quality are not good. [Thus,
our group’s sentence is the facility … good].COG Mình chờ xem các nhóm khác sửa thế
nào rồi mình chỉnh lại sau [We wait for other groups to correct this, then we revise it
later].
Transcript 5 indicates that indirect feedback, peer support, the types of error, and
learners’ first language (L1) all promote behavioral, cognitive, and social engagement.
In line 1, S1 was not sure about the topic sentence, and S2 used indirect feedback in L2
with cues to motivate her peers to think about the issue. Then, in line 3, S1 switched
from English to Vietnamese to gain a clear meaning while the teacher (line 5) used
Vietnamese to direct students’ attention to a missing topic sentence, and then asked
another student (S2) to support peers. Furthermore, a nongrammatical gap (irrelevant
topic sentence) called for more engagement and further contributions with a shift from
indirect to direct types of delivery. For instance, S2 in line 6 asked her peers to amend
the meaning of the topic sentence, and then S1 (line 7) raised the question of how to
correct the sentence. To respond to S1’s question, S2 (line 8) asked for S3’s ideas.
Consequently, an explicit answer was provided (line 9); however, S3 stated that “I just
know to replace …”. S2 (line 10) confirming the answer by repeating the sentence
suggested by S3, while at the same time stating the need to wait for the other groups’
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Engagement with a Sequence of Feedback-Correction: A Case …
corrections. This example (Transcript 5) illustrates how the nongrammatical gap
prompted aspects of social and cognitive engagement and interactions moving from the
provision of indirect feedback to direct feedback; yet this also resulted in a degree of
uncertainty as students worked to resolve the gap.
Limited Engagement with Discovering and Rewriting Tasks
However, social and behavioral engagement when detecting the gaps does not
necessarily result in understanding. In the following example, Group 3 failed to provide
clear explanations as to why the underlined words or phrases were incorrect (including
the problem with the first preposition) to respond to Group 1’s question although they
could identify the incorrect use of the simple past tense. This finding corroborates
evidence that interactions and language ability may affect engagement with feedback
(Han, 2017; Zheng & Yu, 2018) and suggests that students’ low English levels might
have prevented them from explaining the identified gap. Consider the following
exchanges in Transcript 4 between students in Groups (G) 1 and 3.
Transcript 4
G1: why [did] you underline the sentence “while I walked on the swimming pool, some
of my friends pushed me into the water”? SOC
G3: uhum …, we just realize that it is incorrect,BEH we don’t know why.
Similarly, students from Group 1 also faced difficulties in explaining the identified gaps.
Although the students attempted to respond to comments provided by their peers, they
were unable to provide clear explanations for the lack of congruence between the topic
sentence and the supporting ideas. A student from Group 1 reported, “We could identify
some gaps but we are not quite sure why they are incorrect or to explain them”. This
finding suggests that providing explanations for the gaps identified was beyond the level
of ability of some students. Behavioral and social engagement in this task shows the
level of noticing, rather than understanding required for a greater depth of processing —
a subcategory of cognitive engagement with WCF (Han & Hyland, 2015).
Although Group 8 voluntarily presented their rewritten texts, provided feedback on
inter-peers’ revision, and offered assistance to inter-groups, this group responded to the
open-ended question by stating they “faced difficulties rewriting the texts”. Similarly,
Group 1 reported “We found that rewriting is more difficult than discovering and
correcting tasks”. Students’ responses demonstrate that their engagement with rewriting
the texts was to a certain extent limited, which aligns with Ellis’s (2010) assertion that
learning activities may affect student engagement.
DISCUSSION
The study yields new insights into engaging groups of students in the sequence of
correction through which multiple dimensions of engagement with feedback were
explored. Importantly, engagement was varied with this influenced by the learning tasks,
peers’ collaboration, types of feedback and gaps, and students’ L1 and English ability.
From a pedagogical perspective, while the sequencing tasks activate students’
behavioral, social, and cognitive engagement, the engagement of groups can vary.
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Dang, Scull, & Chowdhury
1037
Students clearly dealt with detecting and correcting tasks behaviorally, cognitively, and
socially as they worked together with peers in intra-groups to locate and process the
gaps. They also responded to inter-group peers’ feedback to explain their detection and
correction of gaps. While the difficulty of the rewriting task might, on the one hand,
deter some students’ engagement or motivation, but on the other, it may also trigger
further collaboration, discussion, and negotiation in completing the rewritten text
(Appendix C). This explanation finds support from Mariani (1997), who proposed the
need for “high challenge” and “high support” to scaffold students’ learning and motivate
their autonomy (p. 10). Although behaviorally and socially engaging in detecting and
correcting gaps did not result in complete explanations of Groups 1 and 3, it does
highlight that learning by detecting and correcting gaps and rewriting texts can
maximize students’ engagement.
From the cognitive and social perspective, group-based learning might also maximize
multidimensional engagement, whereby a variety of opportunities arise that in turn lead
to effective learning. Experiencing intra- and inter-groups collaboration contributed to
learners’ awareness of using language, as shown in their negotiating, discussing,
reasoning, scaffolding, commenting, and presentation of texts (Storch, 2001). These
learning features may build a strong foundation for developing students’ cognition and
social skills in learning (Fisher, 2005; K. Hyland, 2009). Examples of providing and
responding to peer feedback within such group-based correcting practice provide
evidence that knowledge is refined through collaborative and active engagement in
negotiating to detect and process gaps and rewrite texts. This substantiates evidence of a
recent study reporting that peer feedback has resulted in students’ higher level of
revisions to their written texts (Hentasmaka & Cahyono, 2021) and writing performance
(Kusumaningrum, Cahyono, & Prayogo, 2019). This can be understood through
sociocultural theories that emphasize that knowledge is constituted through an
interactive process in which individuals perform learning tasks with support from the
teacher and advanced peers that they are unable to accomplish by themselves (Vygotsky,
1978, 1987). Thus, this finding prompts similar practices of empowering students’
capability to learn from and teach others within/among mixed-ability groups (Fisher,
2005).
The teacher’s indirect feedback and direct cues are also offered as possible mechanisms
for triggering levels of engagement. From the cognitive perspective, indirect feedback
involved students in cognitive processes, such as asking for clearer information, and
providing and responding to feedback to problem-solve solutions. These opportunities
led to an increased frequency of engagement, although a lack understanding of language
features prevented Groups 1 and 3 from explaining their detection and correction and
disengaged S2. This suggests that although indirect feedback could engage students in
locating and processing gaps, they need to be linguistically proficient to participate
effectively, as reported by recent research (Zheng & Yu, 2018). Examples from this
study provide evidence that indirect CF engaged students in cognitive processes to
problem solve the incorrect forms of language (Ferris, 2011). The results strongly
support processes of indirect and less-direct CF that provide opportunities for deeper
cognitive processes (Enginarlar, 1993; Ferris, 2003, 2006; Westmacott, 2017).
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Engagement with a Sequence of Feedback-Correction: A Case …
In addition, the use of L1 appeared to have promoted dimensions of engagement.
Behavioral and social dimensions of engagement were seen as students code switched
from English to Vietnamese to explain difficult issues, confirm information, and ask for
further information, as shown in Transcripts 1 and 4. These examples indicated that
using L1 maintained dimensions of engagement and interaction and helped to clarify
information. This highlights the key role of mediated learning experiences on the quality
of interaction, regardless of what language is used (Feuerstein, 1990) and clarifies the
importance of using L1 to minimize confusion and motivate students’ engagement in
learning corrections in EFL writing classrooms.
It is interesting to note that students’ engagement in detecting and correcting tasks
varied between grammatical and nongrammatical issues. Grammatical gaps were seen to
activate students’ behavioral, cognitive, and social engagement—as attested by the cases
of correcting “but” intra-group (Group 8) and “because” inter-group (Group 5 and interpeers). Correcting these gaps appeared to increase the level of confidence and
achievement. In contrast, amending nongrammatical issues such as the topic and
supporting sentences required the teacher’s assistance and greater levels of peers’
collaboration; but it was also a possible cause for disengagement in some cases, such as
in Groups 4 and 6. The challenge of correcting nongrammatical gaps was a possible
explanation for varying levels of cognitive and social dimensions of engagement. The
variation in learners’ engagement in treating nongrammatical issues provides
explanations for targeting specific types of gaps and including both treatable and
untreatable categories (Ferris, 2006). The finding corroborates previous research
reporting that a limited level of English has deterred students’ behavioral and cognitive
engagement (Zheng & Yu, 2018), but it also illustrates that nongrammatical gaps might
also account for levels of engagement.
CONCLUSION
The present study advances knowledge in L2 writing instruction and research data. It
contributes new knowledge to the field by operationalizing the three phases of
correction via group work and yielding an in-depth understanding of behavioral,
cognitive, and social engagement with feedback and correction practices in an EFL
writing context. The findings show that feedback and support from the teacher and peers
are essential for fostering students’ behavoural and social engagement to process gaps
— an example of cognitive engagement. This study shows that all the three dimensions
of engagement are interrelated and affect each other. However, in some cases behavioral
and social engagement in discovering language issues did not necessarily result in high
levels of understanding - a subcategory of cognitive engagement (Han & Hyland, 2015)
as students could not provide explanations for the gaps detected to respond to peer
feedback.
The study also extends previous feedback research by designing the three phases of
correction and incorporating social engagement via peer collaboration into the enquiry
to provide a more complex picture of the different dimensions of engagement with
feedback. It has also expanded knowledge about engagement with feedback by
International Journal of Instruction, January 2022 ● Vol.15, No.1
Dang, Scull, & Chowdhury
1039
exploring how the eight student groups engaged with the sequence of feedbackcorrection and what factors determined their engagement and/or disengagement.
The correcting design, as informed by principles of TBLT, has pedagogical
implications. Teachers should operationalize the design within a collaborative and
scaffolded learning environment, with considerations of learning tasks and students’
language ability to maximize students’ multidimensional engagement with feedback.
This model offers practical implications beyond the examination of students’
engagement with feedback as it scaffolds learning so that students can move learning
forward. Our research’s conceptualisation as well as its empirical evidence of
multidimensional engagement could also help teachers plan their scaffolding and
feedback strategies to facilitate students’ responsive actions to specific gaps in their
writing. This study’s findings suggest that group work is useful for engaging students
with interactive and collaborative correcting practices that are associated with
pedagogical values of motivation and retention as students learn by doing and reasoning.
The shared construction of knowledge helped trigger behavioural, cognitive, and social
engagement as students acted on, thought of, discussed, and explained ways to correct
gaps with their peers.
However, the study has some limitations. As the eight groups were in one class of 31
students, the findings obviously cannot readily be generalised to other groups of
students. Hence, further research on the correcting sequence with students with different
levels of English proficiency from different educational contexts will be of interest. To
elaborate on the findings, research combining different forms of feedback is also
suggested. As explained, students could amend their written corrections and revisions
based on the teacher’s and peers’ oral feedback through their presentations. Research
that examines a combination of written correction and oral feedback and the impact of
metalinguistic feedback within the correcting sequence on students’ writing accuracy
and engagement with writing tasks is therefore proposed to extend and build on the
findings from this study. As our study addressed only how and why students engaged in
the process, this sets an agenda for future research that examines multiple feedback
methods to deeply understand students’ perceptions and participation in the engagement
in the feedback-correction process.
ACKNOWLEDGEMENTS
The study reported in this article was funded by Monash International Postgraduate
Research Scholarship, Monash Graduate Scholarship, and Monash Postgraduate
Publications Award. The authors sincerely thank Monash University for the financial
support during the PhD study of the first author. We would also like to extend our
special thanks to the participants of this study.
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APPENDIX A
An example of coding learners’ engagement
Dimensions of
Engagement
Behavioral
Category of engagement
Examples of engagement
Performance on /being on the
detecting, correcting, rewriting
tasks
Cognitive
The extent to which learners
provide clarifications and
explanations, respond to peers’
feedback, and suggest ideas to
process gaps and to rewrite the
texts
Social
How individuals in and among
groups collaborate with peers to
complete the tasks; listening to
peers’ feedback and ideas and
providing feedback and directions
to peers; asking for directions to
process gaps
I don’t understand this.
Look at the underlined words and phrases
It’s ok now.
And is wrong because …
The classroom has air-conditioner but it doesn’t
work ..., seem okay.
I just know to replace learning with facility and
add are not good.
Opposite meaning with the first sentence, use but.
Use because.
It should be “my teacher body was all wet because
the water was splashed”.
Look! We need to say reasons to complain.
Why don’t you combine the sentences in
paragraph 2?
How?
We need a topic sentence in paragraph 2.
I don’t think so.
Why not?
Which one?
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APPENDIX B
Feedback Guide (Dang, 2019; adapted from Yang et al., 2006)
Use the following suggestions to discover gaps and discuss some ways to correct the identified
gaps in your pieces of writing in your group. You are encouraged to give more than one solution
to treat errors.
Content
Are ideas relevant to the topic of writing? If you think the ideas are not appropriate, please
suggest ideas that are more relevant.
- Are ideas linked? If not, please provide improvements.
- Of the reasons given to support the writer’s opinion, which one is or ones are irrelevant to the
topic? Highlight the irrelevant arguments and suggest improvements.
Organisation
- Does the writer introduce the topic of the letter or description? Yes/No
If no, suggest the ideas to introduce the topic of the letter or description.
If yes, circle it and check a √ after the sentence.
- Is there a topic sentence in each paragraph? Yes/no
Point out the paragraph without topic sentences. Paragraph…………
- Is there a concluding sentence? Yes/no
If no, suggest a concluding sentence
If yes, circle it and check a √ after the sentence
Grammar
Use the following suggestions for grammar errors and provide corrections
- Is the use of tense correct?
If yes, check a √ after the correct tense
If no, provide corrections
- Does the writer use appropriate conjunctions (i.e., because, although, but) to link ideas?
If yes, check a √ after the correct conjunction
If no, provide corrections
APPENDIX C
Example of improved rewritten text of group 8
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