Attuning to Ma (between-ness) in designing
Yoko Akama
RMIT University
Melbourne, Australia
yoko.akama@rmit.edu.au
definite/indefinite state. Anderson (2009) describes how
atmosphere in lay terms and aesthetic discourse uses the
word interchangeably with a mood, feeling or tone. Haptic
and visceral senses like encountering a frosty reception by
a group of people or hearing someone’s heartwarming
story are ways in which we intuit atmosphere. We can
sense a shift in energy from nervousness to enthusiasm.
The affect has intensity. ‘Atmospheres are perpetually
forming and deforming, appearing and disappearing as
bodies enter into relation with one another’, but ‘they are
impersonal in that they belong to collective situations and
yet can be felt as intensely personal’ (ibid:79-80).
Designing is alive in these felt moments but it evades
capture in a transcript or a video recording, whilst altering
its trajectory and experience. PD is not only concerned
with ICT design, but also co-designing articulation,
understanding and how to bring people into the design of
the invisible mediating structures around them (Light &
Akama 2014). If these are prone to become lost in
translation, we must turn to ways in which we, at least, can
build an awareness of it. Fragments that appear in the paper
are ways of this noticing.
ABSTRACT
This paper takes the position of plurality and ‘betweenness’ in designing, to sharpen our perception for things that
emerge in-between that cannot be grasped and thus, falls
outside of consciousness. Attuning to this presence is
important because designing is an exploration and
articulation of concerns and understanding among people,
and specifically in PD, involved in mediating sociomaterial relations. In order to articulate this ‘between-ness’,
the paper borrows the notion of Ma in Japanese philosophy
to attune into a way of sensing the relational, processual
and atmospheric. This notion is shared with the design
community as a way to situate that we are, more often than
not, working and designing ‘between-ness’.
Author Keywords
Ma, between-ness, attuning, Japanese philosophy
ACM Classification Keywords
H5.m. Information interfaces and presentation (e.g., HCI):
Miscellaneous.
General Terms
Human Factors, Design.
Currently, PD is at the threshold of grappling with plurality
and heterogeneity (Bannon & Ehn, 2013), where methods,
artefacts, systems and bodies are crossing over borders.
Design can no longer be neatly delineated with a start and
finish among identifiable stakeholders in an organisation.
As we gather together in Windhoek for PDC14, I am
further reminded of this plurality – in culture, language and
backgrounds. Having a deep respect for diversity helps us
to accept, as the condition of our confluence, that we are all
different. This is in fact the norm than the exception as we
live and work among this diversity.
INTRODUCTION
The aim of this paper is to discuss the plurality of
‘between-ness’ as central to designing with others, and
questions the way relational dynamics can often be
described too reductively. Instead, this paper is motivated
by the things that are left out because they evade
categorization; what Beck (2002) named the things that
‘doesn’t fit’. It shares a similar concern to Stuedahl
(2010:7) who examined silences in a Participatory Design
(PD) project and its political role as ‘the invisible and silent
character of design negotiation.’ These include hesitancies,
deliberate or accidental interruptions, indecipherable
babble and exchanges that only partly overlap. These
moments are rarely documented, perhaps only noticed as a
challenge to overcome or intervened in, even if their
presence is as important and profound as the things that are
said and acted outwardly. Beyond noticing silence or
oblique acts of communication, the plurality of ‘betweenness’ also includes the presence and absence of
atmosphere. Again, atmosphere does not fit neatly into a
category, precisely because of its ambiguous ‘in-between’
status with regard to the subject/object, singular/general,
Boundaries no longer take the form of nations, and
differences in culture is not a static, binary opposites, as
argued by Merrit and Stolterman (2012) between Western
and non-Western, North and South, advanced and
developing societies, and extending it further, among us as
individuals. As explained by Hall (1980), our identities are
not an essential or static entity. It includes where you came
from and how your current being in place moulds your
becoming with others as growing, changing and
consolidating individual.
I am a Japanese participatory design practitioner, and my
motivation for writing this paper was initially aroused by
noticing how silence was misunderstood or undervalued
and not seen as a form of participation in the contexts that I
have lived and worked in (Australia, UK and US). The
emphasis often given to voice over silence is evoked as the
first ‘fragment’ in the paper. My ideas are put forward to
open a discussion with the broader design community
where differences are the norm and delineated boundaries
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are dissolving. In a sense, we are always working in the
‘in-between space’. This ‘between-ness’ is a concept called
Ma (間), borrowing the eloquence of Japanese philosophy,
and this forms the conceptual framework for this paper,
offered to the design discourse to enrich its predominantly
Western theory. Introducing a term so specific to one
culture can have its limitations. However, as seen in a
classic art school exercise where students, in their first
week, are asked to draw the ‘negative’ spaces as a strategy
to switch their perception of looking at objects, paying
attention to Ma can perform in a similar way, helping us
begin to attune to the things in-between.
Ma seems to have entered into design via architecture, and
then into the Western discourse, as seen in the 1978
exhibition in Paris and subsequently in New York, Ma:
Space-Time in Japan (Takahashi & Kimura, 2000). It
showcased works of various Japanese artists, including the
architect Isozaki, who had been exploring Ma throughout
his professional life. Isozaki explains that Ma is ‘deeply
related to the sense of balance in daily life and it’s a key
idea for decoding those aspect’ (in Davidson 1991:66). Ma
is the attention given to those invisible things and ‘denies
the position of a fixed subject and drives it into a state of
flickering … One can say that its function is infinitely
close to Derrida’s espacement = becoming space’ (ibid).
Ma dismantles the mind-created constructs and the orders
that are imposed on the chaos of experience, operating
experientially at the interstices of being (Pilgrim 1986).
This paper is largely conceptual in that it seeks to promote
discussion and reflection, rather than evidence
methodology from case studies. I will be drawing from my
own designer-researcher experience of working with
people in many geographical locations and contexts or by
recalling other people’s personal experiences as
‘fragments’, using a style of writing that is in first person
and reflexive. I have called these fragments because they
are anecdotal and recalled that way, as they were never
documented as part of a formalised research programme. In
drawing upon such fragments, I illustrate different qualities
of Ma, especially for the non-Japanese reader in the hope
that, even though the concept may literally sound ‘alien’, it
can productively perform to ‘make strange’ a familiar
experience. I hope to illustrate that Ma as between-ness is
useful in awakening our senses towards liminality and ‘inbetweens’ of design – that which falls out of our conscious
attention, but can be just as profound in our being and
becoming.
Ma’s literal definition as ‘in-between space’ helps to build
awareness of the multiple dimensions in which codesigning takes place, among designers and users, among
systems and technology, among the material and the social,
always pulling at the borders of time and space. Designing
with people brings to bear many dimensions as part of
contingency. For example, Light and Akama (2012)
discuss case studies on facilitating a community-centred
workshop related to disaster mitigation where contingency
is rife and personal relations are highly influential.
Designing in this space reveals the high degree of
arbitrariness and emotions that shape the process and
outcome. ‘A chance word may bring in or redirect an
uncertain participant, changing the group, the interaction
and the outcome in unpremedidated ways … These small
moments impact on the design that emerges and help
decide it’ (p69). They argue that such inter-subjective
nuances are lost in the descriptions of designing over
tangible and defined methodology, and that the process of
facilitation is centrally immersed within, and emerge from,
very complex relational dynamics. What they describe as
‘small moments’ lost in description is what I see as Ma –
haptic, visceral, sensed and felt like atmosphere – emerging
among the between-ness and impacting on designing.
‘MA’ AS BETWEEN-NESS
Many scholars agree that Ma is an ambiguous concept to
define. The most literal way Ma can be described is ‘inbetween space’ – ‘interval between two or more spatial or
temporal things and events’ (Pilgrim, 1986:255). It can also
carry meanings like gap, among, pause, opening, space
between, time between and even pregnant nothingness. A
room is Ma, referring to the space contained by structure.
A rest in music or the pause when delivering a punch line
is also called Ma. By extension, Ma’s relational meaning
applies to who and how we are with others – affinity,
intimacy, animosity or strangeness – in other words, how
relationality is experienced or perceived. The colloquial
and indigenous use of Ma in Japanese language is so varied
and often it is thought to be too familiar to be engaged with
critically. Yet, it is precisely this plurality of meaning,
interpretations, expressions and everyday embodiment that
gives its beauty and potency.
The next section illustrates moments, written as fragments,
gathered from various encounters and experiences. It
shares ways to notice and attune into a relational sensitivity
that is Ma.
Fragment one:
A facilitator is using a ‘socratic’ method to visualise a
discussion, drawing lines on a whiteboard that moves
between people’s names as they speak. The frequency of
lines indicates those who are most vocal. This seemed to
affect these speakers. Some looked quite sheepish and
subsequently self-regulated themselves. Others are
pressured to enter into the discussion, but didn’t or
couldn’t. In an attempt to gain a moment to speak, their
body-gesture signals subtly – a slight opening of the mouth,
sitting up in their chairs or leaning forwards.
Ma carries both objective and subjective meaning. Its
objective use can describe the space between two objects,
but also subjectively when describing the relational
distance between people. And because of its relational and
ambiguous quality, Ma has been richly explored in the
Japanese arts for centuries. Imagine, for a moment, how a
few, black, inky brushstrokes on a white background can
evoke a forest in a misty landscape. The absence of marks
is important as much as its presence. Ma is expressed by
the very absence of colour, sound or movement –
accentuating our awareness of totality (Suzuki 2004).
Later, everyone reflected on what happened, and most
recalled who had spoken, on what, and how often. The
traces on the whiteboard marked out a handful of active
speakers, and the rest who didn’t speak. Attention was then
turned to these non-speakers. They each admitted that they
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perception of Ma, their between-ness of the group by
disconnecting their attention and awareness towards
something else that had little to do with the concerns and
movement of the collective. It was noticeable for my
Japanese friend because they were breaking apart the
momentum of the group workshop, subsequently reflected
in the lag in the task that they needed to do together.
wanted to, but explained that by the time there was an
opening to jump in, a topic had moved away from the point
they wanted to make. Another person took it quite
defensively, folding his arms, saying that he didn’t want to
or felt the need to. He said he was happy to just listen to
the discussion.
It is obvious that the man who didn’t say anything was
participating in the discussion, through listening, but was
made to feel embarrassed because he wasn’t vocalising
outwardly. We also see others who were attempting to
catch an opening into the discussion, trying to jump inbetween a pause to quickly fill it with a rushed utterance.
The pace and flow in which a discussion happens can be
tricky to navigate, and in this fragment, the facilitator is
very attentive to those who are speaking – helping some
self-regulate their dominance over the discussion – yet
doesn’t do enough to create a comfortable opening for
others to speak, or in fact, to notice the active listening and
participation taking place non-verbally.
Similar to the first fragment, those absorbed in their own
worlds through their phones were silent and not saying
anything either, but this is a different kind of participation
to the one before because it shows Ma as ‘lost’ – a
relational sensing of the between-ness that dissipated. The
Japanese phrase of losing between-ness sounds odd in
English, and it might make more sense to evoke a flow of
inter-relations that went in another direction (towards their
phone), albeit temporarily, away from the presence of
people and situation they were in.
The Ma here describes the intensity and attention that shifts
from moment to moment, shaped by the relational
dynamics inside and beyond the room. The unstable,
ephemeral and transcendent nature is similar to how
atmosphere forms and disappears. Like Anderson’s (2009)
description of the atmosphere of an aesthetic object, its
incompleteness and constitutive openness shimmers, at
once belonging to the object or the content it displays
(smart phone and social media postings), simultaneously
re-worked in lived experience by those who ‘apprehends’
them through feelings or emotions, and which contributes
to the atmosphere emanating and enveloping the entire
group. Ma, like atmosphere, is singular and pleural, general
and specific, and able to be qualified differently flowing in,
out and through inter-connected layers.
Communication is never precise and cannot be ‘passed
physically from one to another like bricks; they cannot be
shared as persons would share a pie by dividing it into
physical pieces’ (Dewey in Carey 1989:22). Ma embraces
the oblique and serendipitous reality of communication in
its muti-varied forms.
Decision-making is a delicate process that, as this fragment
illustrates, cannot be based on the active and vocal
participation alone. Attentiveness towards Ma as betweenness is one way that the Japanese have attuned to such
silent dynamics. Hara (2011:34) explains the way some
people in Japan communicate is often criticised as
ambiguous by leaving so much unsaid, though he argues
that ‘it may not always be appropriate to deliver
information … if both sides exchange their thoughts
through their eyes, it can be understood as a successful
communication.’ This form of signalling is not unique in
its use by people in Japan – cinematography in general use
this to great effect when, in the absence of dialogue, the
actors communicate their emotions and intentions through
their expressions, bodily gestures or background music to
the audience. This is one dimension of Ma – the betweenness – in attuning and reading meaning in the tone, pauses
and glances that emanate relationally.
Fragment three:
“I was looking at the scenery out of a hospital window with
my 99 year old grandmother who was in a wheelchair. In
reality, we were viewing the direction to the west of Tokyo
but I heard her say in raptures, ‘we can see Mt. Aso there,
so beautiful…’. I knew that Mt. Aso cannot be seen through
the window since it's a mountain in the south island of
Japan. But for a moment, I became lost in space, it is there,
but not there, personal but somehow can be shared, and
though it can be seen as misunderstanding, it felt most
beautiful and true to me.”
Fragment two:
There is Ma of time and place of in-between worlds that is
so beautifully evoked in this fragment by Utako Shindo
(2014), who is a Japanese visual artist. It describes the
phenomenological encounter of two people as they sit in
close proximity in a hospital room, yet their presence in
relation to one another breaks apart when the grandmother
is swept away, momentarily, by seeing a mountain that
isn’t outside the window. Utako knows her grandmother is
mistaken, but that doesn’t matter because her
grandmother’s misunderstanding has transported Utako
temporarily, connecting the two in an imagined in-between
place where Mt. Aso’s beauty is evoked as more real and
true than actually seeing it outside the window.
During a group workshop, a few people are checking their
smart phones, absorbed in their own, individual world of
messages and social media postings. Upon seeing this, my
Japanese friend turns to me and whispers, ‘they have lost
Ma…’. The group takes a while to get going with the
actual task at hand…
This Japanese friend had found the actions of those
checking their phones a reflection of their poor social
etiquette. They weren’t talking loudly on the phone or
disrupting other people’s conversations. These small,
inconsequential distractions are commonly seen everyday,
but my friend’s description of ‘losing Ma’ is interesting for
the discussion here. In Japanese, someone who has ‘lost
Ma’ of have ‘bad Ma’ means they are poor in considering
others, timing, or attuning to the relational dynamic among
those around them. In other words, they have lost their
I chose this fragment to attune us to imagination and
experience of place-making. ‘Such place making is not
merely the apprehending subject’s awareness of an
objective three-dimensional space continuum composed of
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an arrangement of things’, explains Pilgrim (1986:266),
just as Utako is cognizant that Mt. Aso cannot possibly be
outside of a hospital window in Tokyo. Rather, Pilgrim
continues: ‘it is the thing that takes place in the imagination
of the human who experiences these elements … Such
experiential “places” evoke, by their very nature, a sense of
reality characterized by a dynamic, active, changing, poetic
immediacy instead of being merely objective or
subjective’. Glimpsed in the fragment above are two
people encountering and making place where distinctions
between mental and physical, interior and exterior
landscapes, time and space – the very act of naming and
distinguishing – collapses and becomes an ‘opening or
emptying of oneself into the immediacy of the everchanging moment’ and be taken to a ‘boundary situation at
the edge of thinking and the edge of all processes of
locating things’ (p267). Ma as between-ness enables us to
go towards there – to make a co-created place, beyond the
boundaries of ‘you’ or ‘me’ and explore what could be
possible – it goes towards the very core of participation.
and all.
When we design among the plurality of between-ness, we
are implicated and embedded within a part of a whole of
ever-changing moments. The relational sensitivity of Ma
can further blur the boundaries of temporal, spatial, subject
and object, beings and non-beings, opening out to situate
us in inter-relatedness – designing, transforming and
becoming amongst us all.
ACKNOWLEDGMENTS
Thank you to Ann Light and Utako Shindo for their input,
and the helpful advice from the reviewers of this paper.
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