peran dan tugas sekretaris

Retrospectively, someone who works as a secretary has the most typing skills, shorthand and good communication skills with good moral behavior and character (Onoyovwi, 2009). Today, secretarial practices have revolutionized the abundant use of computers available in the office (Onifade 2009). Evans (2015) narrates that the secretarial profession has progressed away from a shift in gender (female) dominance to technology which has increased job output and increased job opportunities, the role of the administrative office also remains an integral part of business operations, and all signs indicate that the secretarial profession in here to stay. Secretaries have played and continue to play an important role in their respective organizations for a very long time, but practice within the profession takes too much time to change in nation-building (Evans 2015). Technology allows individuals to coordinate the logistics of face-to-face meetings. Technology is also used to catalog the expertise of member organizations and as a result facilitate access to the right people and enhance knowledge sharing (Zahra & Nasser 2013). Computermediated communications such as electronic mail or computer-conferencing can help maintain continuity and connection between conversations, especially for those in different locations. Al-Hawamdeh (2002). An important focus of any management activity is the task of managing information, Eze (2000) believes that there are several strong reasons why modern secretaries should be concerned with information and communication technology. Decision making is a policy, goals and plans that are interpreted into real actions, therefore, the quality of decisions taken by management is very critical depending on the quality and quantity of information that supports decisions