How to Be Great at Your Job
By Justin Kerr
5/5
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About this ebook
From an author who climbed to the top of the corporate ladder before reaching age forty, this book takes the guesswork out of career success and breaks down what it takes to excel at your job. It covers the basics, like the universal requirements of every workplace—working with other people, making stellar presentations, communicating effectively over email. And it also goes into how to get promoted sooner, impress the people high up on the corporate ladder, and do it all while maintaining your personal life and without working crazy hours. With helpful tips and simple advice, this professional guidebook is just right for someone new to the workplace or for a mid-life career changer.
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Reviews for How to Be Great at Your Job
9 ratings1 review
- Rating: 5 out of 5 stars5/5Great book and advice. Very straightforward and useful. I look forward to using these tips in my worklife.
1 person found this helpful
Book preview
How to Be Great at Your Job - Justin Kerr
INTRODUCTION://
BEING GOOD AT YOUR JOB IS EASIER THAN YOU THINK.
People tend to get distracted by the politics of the workplace (bad bosses, unfair deadlines, conflicting priorities), but that’s just noise, and none of it matters when it comes to finding your own personal success at work.
If you want to get promoted, leave work early, win an email fight, or make someone at work stop hating you, the formula is the same: take responsibility and overcommunicate like crazy.
I’ve worked at some of the biggest companies in the world, running billion-dollar businesses with hundreds of people reporting to me, and yet I’ve rarely worked past 5:00 p.m. or checked my email on the weekend. I call myself an efficiency monster, because I am obsessed with finding the easiest and cleanest way to do things.
Most people never realize that the reason they are working late is because they are losing two hours of their day waiting for people to reply to their (sucky) emails. Write better emails, leave work early, have a better life. Sometimes it really is that simple.
Whether you are new to the workforce or a veteran of middle management, your ability to get promoted and do awesome work ultimately hinges on whether you can do the little things right time and time again.
Let’s get to work.
1. The basics
IF YOU WANT TO BE GOOD AT YOUR JOB THERE ARE TWO FUNDAMENTAL BEHAVIORS TO WHICH YOU MUST ABSOLUTELY COMMIT YOURSELF:
Be early. Be accurate. Everything else will take care of itself.
More important than convincing people you’re smart is convincing people they can trust you. Trust you to be on time. Trust you to deliver accurate information. Trust you to do what you say you are going to do.
Every time you turn in a report with a missing number, an incorrect formula, or a misspelled word you are saying, I don’t care enough.
Every time you miss a deadline (even by fifteen minutes) you are saying, You can’t trust me.
It sounds harsh, but small mistakes can have a cumulative effect on your reputation and your ability to get promoted.
Projects come and go. Office politics ebb and flow. But building a reputation as someone who delivers complete information in a timely manner (early) is the secret to long-term, sustainable success in the workplace.
Being accurate and being early—that is all that matters, so keep it simple: Do good work. Turn it in on time or ahead of time, if you can. Repeat.
BE ACCURATE
Being accurate is more important than being early, because if people don’t believe what you’re saying they won’t care when, where, or how you say it. Simply put, being accurate is the foundation of your reputation at work.
It is far better to be a bit slower—and more accurate—than a bit faster and wrong. Understand this. Live this.
Being accurate is about more than just having the right number on an Excel spreadsheet. It is about delivering the right information at the right time in the right format.
In my experience there are two behaviors that can help you ensure accuracy: breathing and asking questions.
Take a deep breath
It is easy to get caught up in the hullabaloo of the workplace and convince yourself that hitting SEND on an email right now—instead of thirty seconds from now—is really, really important when, in fact, the exact opposite is true.
It is really, really unimportant whether you send that email now versus thirty seconds (or even two minutes) from now.
Haste makes waste, so my simple prescription for ensuring accuracy in your work on a consistent basis is to take a deep breath before you hit SEND. I literally want you to breathe slowly, in and out, every single time before you hit SEND. The goal is to create a trigger (a cue) to remind you to slow down and double-check your work before hitting SEND.
Make sure that the attachment is actually attached. Make sure the formulas all add up. Make sure the document is formatted to print on one page—not thirty-seven pages with one sentence on each. Make sure the day of the week and the date of the month match.
Of course, mistakes are going to happen, but you can at least eliminate the dumb ones.
Create your own mental checklist of things that could go wrong, and don’t let them go wrong. Every detail matters, so take the extra thirty seconds, breathe, and check your work carefully.
If you make small mistakes on a regular basis (more than once per week), it doesn’t matter how smart you (think you) are, people won’t like working with you.
Pro Tip:
The same rules apply when someone asks you a question in a meeting.
Rather than being overanxious to always have an answer on the spot,