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Published on in Vol 15, No 8 (2013): August

Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study

Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study

Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study

Authors of this article:

Martin Emmert1 ;   Florian Meier1 ;   Frank Pisch1 ;   Uwe Sander2 Author Orcid Image

Journals

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  132. Wangler J, Jansky M. Nutzungsvoraussetzungen und Einfluss von Arztbewertungsportalen – Befunde einer Befragungsstudie. Prävention und Gesundheitsförderung 2024;19(3):343 View
  133. Vasan V, Cheng C, Lerner D, Vujovic D, van Gerwen M, Iloreta A. A natural language processing approach to uncover patterns among online ratings of otolaryngologists. The Journal of Laryngology & Otology 2023;137(12):1384 View
  134. Kersting J, Maoro F, Geierhos M. Towards comparable ratings: Exploring bias in German physician reviews. Data & Knowledge Engineering 2023;148:102235 View
  135. Kim J, Francisco R, Wang J, Liu J, Stephenson N, Khalil C, Kim D, Nguyen A, Youn G, Sun Y, Wu A. Influence of Age, Sex, and Wait Times on Public Online Ratings of Glaucoma Physicians in the United States. Journal of Glaucoma 2023;32(7):609 View
  136. Emmert M, Rohrbacher S, Meier F, Heppe L, Drach C, Schindler A, Sander U, Patzelt C, Frömke C, Schöffski O, Lauerer M. The elicitation of patient and physician preferences for calculating consumer-based composite measures on hospital report cards: results of two discrete choice experiments. The European Journal of Health Economics 2024;25(6):1071 View
  137. Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566 View
  138. Reilley J, Pflueger D, Huber C. A typology of evaluative health platforms: Commercial interests and their implications for patient voice. Social Science & Medicine 2024;350:116946 View
  139. Amghar H, El Hani M, Cherrah Y, Serragui S. Incitement to misuse of corticosteroids by Arab YouTubers in a local context. International Journal of Risk & Safety in Medicine 2024;35(3):233 View
  140. Wang Z, Chen H, Luo J, Wang C, Xu X, Zhou Y. Sharing service in healthcare systems: A recent survey. Omega 2024;129:103158 View
  141. Kulkarni M, Singh A, Ahire N. Decision Making of Healthcare Consumers Based on Factors Associated with Online Review and Ratings. Hospital Topics 2024:1 View
  142. Nwachukwu B, Adjei J, Trehan S, Chang B, Amoo-Achampong K, Nguyen J, Taylor S, McCormick F, Ranawat A. Rating a Sports Medicine Surgeon's “Quality” in the Modern Era: An Analysis of Popular Physician Online Rating Websites. HSS Journal®: The Musculoskeletal Journal of Hospital for Special Surgery 2016;12(3):272 View

Books/Policy Documents

  1. Bäumer F, Grote N, Kersting J, Geierhos M. Information and Software Technologies. View
  2. Shah A, Yan X, Shah S, Khan S. Smart Health. View
  3. Fischer S, Emmert M. Challenges and Opportunities in Health Care Management. View
  4. Karthikeyan R, Lokachari P, Pervin N. Knowledge and Systems Sciences. View
  5. Geierhos M, Bäumer F, Schulze S, Klotz C. Modeling and Using Context. View
  6. Bäumer F, Kersting J, Kuršelis V, Geierhos M. Information and Software Technologies. View
  7. Kersting J, Geierhos M. Natural Language Processing in Artificial Intelligence—NLPinAI 2020. View
  8. Kersting J, Geierhos M. Data Management Technologies and Applications. View
  9. Baum N, Kahn M, Daigrepont J. The Business of Building and Managing a Healthcare Practice. View