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    Infosys Case Study

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    Prashasti Tandon
    Infosys is a global IT company founded in 1981 in India. It has revenues over $4 billion. Infosys uses a global delivery model where work is done in locations where it can be completed best at lowest cost and least risk. Infosys leverages differences in costs, quality, and skills across global locations through proximity and offshore development centers. The global delivery model includes knowledge sharing, quality control, and recruiting across locations and allows Infosys to provide high quality, low cost services globally.

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    Infosys Case Study

    Uploaded by

    Prashasti Tandon
    280 views2 pages
    Infosys is a global IT company founded in 1981 in India. It has revenues over $4 billion. Infosys uses a global delivery model where work is done in locations where it can be completed best at lowest cost and least risk. Infosys leverages differences in costs, quality, and skills across global locations through proximity and offshore development centers. The global delivery model includes knowledge sharing, quality control, and recruiting across locations and allows Infosys to provide high quality, low cost services globally.

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    Summary of GCM Case Study

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    Infosys is a global IT company founded in 1981 in India. It has revenues over $4 billion. Infosys uses a global delivery model where work is done in locations where it can be completed best at lowest cost and least risk. Infosys leverages differences in costs, quality, and skills across global locations through proximity and offshore development centers. The global delivery model includes knowledge sharing, quality control, and recruiting across locations and allows Infosys to provide high quality, low cost services globally.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    280 views2 pages

    Infosys Case Study

    Uploaded by

    Prashasti Tandon
    Infosys is a global IT company founded in 1981 in India. It has revenues over $4 billion. Infosys uses a global delivery model where work is done in locations where it can be completed best at lowest cost and least risk. Infosys leverages differences in costs, quality, and skills across global locations through proximity and offshore development centers. The global delivery model includes knowledge sharing, quality control, and recruiting across locations and allows Infosys to provide high quality, low cost services globally.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Prepared By: Prashasti Tandon 11BSP2152, MCS Section E

    Case Study on Global Delivery Model of Infosys

    About Infosys
    Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by seven people with US$ 250. Today, they are a global leader in the "next generation" of IT and consulting with revenues of over US$ 4 billion. Infosys' offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing.

    Global Delivery Model


    It is based on the principle of taking work where it can be done best, makes the most economic sense with least amount of acceptable risk.

    About the Case


    The case examines the global delivery model (GDM) of the leading India based software company - Infosys Technologies Infosys used GDM as a strategic outsourcing tool; using it, the company could take the work to the place where it could be best performed at lowest cost with minimum risk Using GDM, Infosys delivered the highest process and quality standards, while leveraging differences in cost, quality and skill sets of manpower indifferent global locations. Infosys used two types of Global Development Centers (GDCs) Proximity Development Centers (PDCs) and Offshore Development Centers (ODCs) to carry out the activities related to software development The major components of GDM included knowledge capture, daily handoffs, quality control, continuous improvement, mobilizing and demobilizing staff as required, recruiting and training the right kind of people, billing for cross border teams and connectivity of the locations The case presents in-depth information on the operational aspects of GDM and its benefits to Infosys It also discusses the challenges faced by the company from foreign and Indian software companies

    Conclusion

    Infosys used GDM as a strategic outsourcing tool and by using it; the company could take the work to the place where it could be best performed at lowest cost with minimum risk GDM provided a superior value proposition at higher quality and lower cost. The company enhanced its GDM capabilities by applying it to new services and adding in new global delivery locations.

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