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Telenor M.I.S

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Management Information system in Telenor Network

TELENOR

Type Subsidiary Industry Telecommunications Founded 2004 Headquarters Islamabad, Pakistan Products Mobile Telephony, Mobile Banking Website www.telenor.com.pk

Network providing company Wide range of Packages Youth Orientation Secures 2nd place Use of IT Internet Service Provider Mobile banking

Support of business processes and operations Support Business Decision making Support Competitive Advantage

People Resource of Telenor Hardware Resource of Telenor Software Resource of Telenor Data Resources of Telenor Network resources of Telenor

Chief executive of telenor

marketing department: finance for the marketing of department: their network for allocation and introduce of the budget their services in the area

HRM department: for the recruitment, hiring, firing, selection of employee

Virtual teams work on assigned projects. Telenor Pakistan acquired 51% of Tameer Microfinance Bank in November 2008. In 2009 it launched 'easy paisa' to become Pakistan's first telecom operator to partner with a bank to offer mobile financial services across Pakistan

Telenor Pakistan has taken and continues to implement a number of environmentally-friendly initiatives. These include mainstreaming energy efficiency and alternate energy solutions, and implementing occupational health & safety practices that comply with international standards

There is rivalry of competitors like ufone, mobilink, warid. There is no threat of new competitors. There is a threat of substitute if there are cheap packages available on other networks. Bargaining power of customers is high. Bargaining power of suppliers is low

Cost leadership Differentiation Growth Locking customers Raising barriers to entrants

Types of computer system in TELENOR: Microcomputer Midrange computer Mainframe

Using of all input, output and secondary storage devices in telenor for direct connections and telecommunication Input technologies Output technologies Computer storage

Software types helping in TELENOR: Application software Software suits

Web Browser:
Key software interface to the hyperlinked resources of the World Wide Web and connected to the network of organization through internet explorer and Netscape communicator. Internet is also use to know the feedback of customer, for advertising and networking.www.telenor.com.pk

Use of Presentation Graphics:


Helps convert numeric data into graphic displays Helps prepare multimedia presentations Easy to use

Collaboration software Helps workgroups and teams work together to accomplish group assignments Combines a variety of software features and functions E-mail Discussion groups and databases Scheduling Task management Audio and videoconferencing Data sharing

Controls the development, use, and maintenance of databases. Helps organizations use their integrated collections of data records and files Allows different user application programs to easily access the same database Simplifies the process of retrieving information from databases

Data Warehouse Telenor should use data ware-housing to store data that should have been extracted from distributed database. Data Mining In data mining, the clean data the telenor should use for competitive advantage. Database Management Telenor should use database management system like customer transaction system to store the data in same file rather than in different files.

Telenor is included in those companies that make efficient use of IT in its business, to manage its work, resource, and data. But still there is some empty space left that we think telenor has to fill by using more of latest technology and information system.

Thank you:

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