(412) 862-1916 nataliesten@gmail.com Highlighted Experience Assisted in the development and execution of adventure series radiology distraction rooms and educational coloring books Speaker at Annual Child Life Council Conference, May 2011 Speaker at Association for Radiologic and Imaging Nursing Fall Symposium, September 2012 Speaker at 36 th Annual Association of Pediatric Hematology/Oncology Nurses Conference and Exhibit, October 2012
Professional Experience Childrens Hospital of Pittsburgh of UPMC Child Life Specialist II, Department of Radiology 2009-2013 Prepared children and families for radiologic procedures. Assessed patients development and behavior to meet their psychosocial needs. Provided emotional support to patients and their families. Facilitated opportunities for developmental, therapeutic and medical play. Taught relaxation techniques and promoted positive coping techniques during medical procedures. Provided information regarding sibling support and bereavement related issues as needed. Organized and presented child life related in-services for radiology staff members.
Family Behavioral Resources Behavioral Specialist Consultant / Mobile Therapist 2009-2010 Consulted weekly with clients and their families in the home setting. Developed, implemented and updated treatment plans. Identified and recommended behavior goals and intervention techniques. Collaborated with interdisciplinary team to ensure that plans were consistent.
The University of Pittsburgh Employee Relations Coordinator 2006-2009 Administered unemployment compensation program, the union bidding process, disability claims and new hire orientation for union managers. Assisted with University employee issues regarding performance, terminations, formal complaints, database maintenance and reporting and provisional extensions.
Education Millersville University Expected: May 2016 School Psychology Certificate
The University of Pittsburgh, Graduate School of Education April 2009 Master of Science in Applied Developmental Psychology, GPA 3.8
Community College of Allegheny County December 2006 American Sign Language Certificate, GPA 4.0
The University of Pittsburgh, College of Business Administration April 2005 Bachelor of Science in Business Administration, GPA 3.2 Concentration: Human Resources and Organizational Behavior
Bond University, Australia Spring 2004 Study Abroad
Certifications Level I Pediatric Hypnosis Workshop, National Pediatric Hypnosis Training Institute
Volunteer Experience Make-A-Wish, 2012-2013 Childrens Hospital of Pittsburgh of UPMC, 2002-2003 & 2008-2009