Hookah Bar
Hookah Bar
Hookah Bar
Cd r S an g ra m D e y
EXECUTIVE SUMMARY
While the owners will invest substantially in the company, the bulk
of the start-up funding will be provided primarily by outside investors,
with an additional long-term loan against the assets of the bar. The
business is expected to grow significantly in its first three years as it
meets the market need for an alternative to bars and one of its kind in
this region. Growth to a second location will occur in the fourth year,
financed by the cash reserves of the business. Long-term debt will be paid
over the first three years of operation with a grace period for the first six
months. Short-term borrowings will be paid over the first year of
operations.
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‘Business Plan – Hookah Bar’
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THE COMPANY
2.2 Company Ownership. ‘Fag End’ Hookah Bar will be owned and
established by the husband and wife team of Sangram Dey and Jeeta
Dey. The business will be established as a registered firm to allow for
additional investors to join. In the second year of operation a general
manager will be hired to take over staff supervision, staff training,
procurement and inventory management. Sayed Batroun will continue to
serve as head cook but will work on a more strategic level in other areas.
Additional staff will include kitchen staff and wait staff.
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START UP
3.3 Start up Assets. The cash required will see the business
through until cash flow break even is achieved. Current assets will include
lounge furniture (Rs 4,00,000), tables (Rs 4,00,000), kitchen supplies and
tools (Rs 4,00,000), silverware, plates, glassware, and hookahs (Rs
4,00,000). Long-term assets include basic improvements to the space
(Rs12,00,000 for additional plumbing, electrical work, taking down and
putting up walls where needed, painting, refinishing floors), lighting
fixtures (Rs 4,00,000), sound system (Rs 4,00,000), POS sales system
and wireless devices (Rs 8,00,000), kitchen equipment (Rs 8,00,000 for
stoves, refrigerator, and warming units), office equipment (Rs 2,00,000
for computer, printer, fax, telephones). The detail break down is placed at
Appendix A.
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3.4 Products and Services. ‘Fag End’ Hookah Bar will specialize in
alcoholic, non-alcoholic, organic drinks and healthy appetizers and snacks
of both North Indian and Continental. The food will have a natural smoked
flavour and minimum usage of fat will be the USP. Prices for drinks will
range from Rs 30 for simple teas or small coffees to Rs 200 for certain
juices and mocktails. Alcoholic drinks will be priced as per the quality and
brand keeping at least 30 – 37 % profit margin. Prices for appetizers will
range from Rs 200 to Rs 500 for single servings and Rs 1000 to Rs 2500
for group dishes (serving 4-6 people). Flavoured tobacco for hookah pipes
will be sold as well for Rs 500 for the first round and Rs 400 for
subsequent rounds.
Alcoholic beverages
Cocktails
Continental Salads
Smoked Chicken
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Smoked Fish
Tikkas
Falafel
Spinach fatayer
Onion rings
Dry fruits
Olives
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MARKET ANALYSIS
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They seek locations where they can congregate with friends, talk, and
share a new experience. However, they are turned off by hookah bars
with a high percentage of college age customers. The details about
growth of customers over the period of five years as well as CAGR to this
effect is placed at Appendix B.
4.5 The hookah bar industry is highly fragmented, with most bars being
independent establishments. A small percentage open a second or third
location. There are currently no national hookah bar franchises. Indirect
competitors to hookah bars are coffee shops, bars that serve liquor, and
cigar stores/tobacconists.
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hookah bars alone, customers typically attend with groups and sit at
round tables with their group.
4.8 Specific competitors for ‘Fag End’ Hookah Bar include two Hookah
bars located at Gurgaon and one in Basant Vihar.
4.9 Web Plan. The website for ‘Fag End’ Hookah Bar will offer a
standard "brochure-style" presentation with details on the products,
services, location, and concept of the bar, as well as an extended social
community component, tied in to Facebook. The website will serve casual
customers interested in the bar as well as fans who become involved in
creating cultural events and groups at ‘Fag End’ Hookah Bar through the
social portal, which will include a basic calendar visible to all users and
extended features reserved for members who log-in.
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Photo gallery
Contact page
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Account page for each user showing events they are signed up for
or have created
Automated tie-ins between the site and the Facebook Fan Page to
minimize changes that must be made in two places
4.13 Furthermore, the developer will create a Facebook Fan Page, and a
back end for the site including form to allow management to make
changes to menu offerings and prices without the need to use HTML. The
management will be able to add or remove photos from photo gallery and
to organize them into albums
4.14 Development of the website will occur over a three month period.
The first two months will produce a beta version which will be tested by
management, with revisions given to developers, for one month after
that. It is expected that additional changes will extend over the first few
months of operation and Rs 10,000/month of the marketing budget is
devoted to ongoing maintenance and development in the first year.
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5.2 Competitive Edge. ‘Fag End’ Hookah Bar's competitive edge will
be established through its community organizing ability via its website.
This website will present an interface for users to:
Connect with each other and ‘Fag End’ Hookah Bar after they have
left the establishment.
Plan events to propose for the ‘Fag End’ Hookah Bar calendar.
5.3 The party-like atmosphere at other hookah bars does not allow for
easy conversation and for performances and events of the type expected
at ‘Fag End’ Hookah Bar. To that end, the following tactics will be
employed:
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5.4 The bar's grand opening will be marked by an event featuring live
music, free food and drink offers, and door prizes. After the launch,
promotional incentives for customers will be advertised in newspaper
advertisements, on the website, and in the store for:
Group discounts
Incentives to organize the first events via the website (such as free
rounds of tobacco for the organizers at a later date)
5.5 These expenses are included in the Profit and Loss statement for
‘Fag End’ Hookah Bar as marketing expense.
5.6 Sales Strategy. ‘Fag End’ Hookah Bar will sell its products
through attentive wait staff and bar counter staff. They will be
compensated through base hourly wages and tips and will work to provide
the best customer service possible. Wait staff will use wireless tablets to
place orders which are sent over the bar's wireless network to kitchen
staff and bar staff to prepare dishes and drinks.
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5.8 It is expected that a customer will return to ‘Fag End’ Hookah Bar
on average 15 times a year, taking part in 20 rounds of tobacco in that
time. Therefore, this projection represents 1,000 customer groups in the
first year, 2,500 customer groups in the second year and 3,500 customer
groups in the third year. Sales forecast is placed at Appendix C.
5.10 Personnel Plan. Staff will include one Finance Manager, one
Floor manager, four bartenders, six wait staff and four kitchen staff
initially. This will grow to 10 bartenders, 15 wait staff and 7 kitchen staff.
Wages for bartenders and wait staff are lower as they are significantly
augmented by tips. These personnel assumptions are based on the bar
being open 80 hours per week. Personal plan and proposed pay roll is
placed at Appendix D.
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5.14 Projected Profit and Loss. Key expenses will include the cost of
sales attributed to supplies and raw materials, payroll for the growing
staff, marketing to promote the bar in the community, and the bar's rent
and depreciation. The bar will show a profit in the first year which will
continue to grow. This is expected due to the high gross margins of
selling tobacco through hookahs and the type of food and drinks sold. Pro
Forma Profit and Loss statement is placed at Appendix F.
5.15 Projected Cash Flow. The cash flow table and chart shown at
Appendix G that the business becoming cash flow positive within six
months of operation. Cash will be retained in the business and invested in
short-term holdings in preparation for expansion of the franchise after the
third year of operation.
5.16 Long-term debt will be paid over the first three years of operation
with a grace period for the first six months. Short-term borrowings will be
paid over the first year of operations.
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5.17 Some current assets must be replenished each year, and long-term
assets must be replaced beginning in the second year as some equipment
ages.
5.18 Projected Balance Sheet. The net worth of ‘Fag End’ Hookah Bar
will grow significantly due to relatively low liabilities and high cash
reserves as the business prepares for future self-financed expansion. Pro
Forma Balance sheet is placed at Appendix H.
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Start up Requirements
Appendix A
(Refer to para 3.3)
Start-up Expenses
Insurance Rs 80,000
Rent Rs 2,40,000
Website Rs 10,00,000
Start-up Assets
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Market Analysis
Appendix B
(Refer to para 4.2)
North Indian Upper Class 3% 500 515 530 546 562 2.97%
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Sales Forecast
Appendix C
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Pay Roll
Appendix D
Total People 16 35 42
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Start up Funding
Appendix E
Assets
Liabilities
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Appendix F
Expenses
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Appendix G
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Appendix H
Assets
Current Assets
Long-term Assets
Current Liabilities
Current Borrowing Rs 0 Rs 0 Rs 0
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Investment Analysis
Appendix J
(Refer to para 5.20)
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