Role of Social & Behavioral Sciences in Developing The Consumer Decision-Making Model
Role of Social & Behavioral Sciences in Developing The Consumer Decision-Making Model
Role of Social & Behavioral Sciences in Developing The Consumer Decision-Making Model
Group 4:
Roll No.:
32,40,42,44,45
Social and Behavioral Sciences
• Cultural
• Linguistic
Economics
• Perception
• Attention
• Emotion
• Personality
• Education
• Attitude
Simple Model of Consumer Decision Making
External Influences
Sociocultural Environment
Firms Marketing Efforts
Input 1. Family
1. Product
2. Informal Sources
2. Promotion
3. Other Noncommercial Sources
3. Price
4. Social Class
4. Channels of Distribution
5. Culture & Sub culture
Psychological Field
Need
1. Motivation
Recognition
2. Perception
Process
Process 3. Learning
Pre-purchase
4. Personality
Search
5. Attitudes
Evaluation of
alternatives
Experience
Post-decision Behavior
Purchase
1. Trial
Output
2. Repeat Purchase