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    On Job Satisfaction

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    punrva
    Job satisfaction is an employee's cognitive and affective evaluation of their job. It influences organizational commitment, job withdrawal behaviors like turnover, and work withdrawal behaviors like absenteeism. Satisfied employees are more committed to their organization and less likely to leave. Dissatisfied employees are more likely to be absent, disengaged, and seek to unionize. Factors that influence job satisfaction include pay, promotions, the work itself, coworkers, and supervision. Common measures of job satisfaction are the Minnesota Satisfaction Questionnaire, Job Descriptive Index, and Job In General scale.

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    On Job Satisfaction

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    punrva
    7K views28 pages
    Job satisfaction is an employee's cognitive and affective evaluation of their job. It influences organizational commitment, job withdrawal behaviors like turnover, and work withdrawal behaviors like absenteeism. Satisfied employees are more committed to their organization and less likely to leave. Dissatisfied employees are more likely to be absent, disengaged, and seek to unionize. Factors that influence job satisfaction include pay, promotions, the work itself, coworkers, and supervision. Common measures of job satisfaction are the Minnesota Satisfaction Questionnaire, Job Descriptive Index, and Job In General scale.

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    Job satisfaction is an employee's cognitive and affective evaluation of their job. It influences organizational commitment, job withdrawal behaviors like turnover, and work withdrawal behaviors like absenteeism. Satisfied employees are more committed to their organization and less likely to leave. Dissatisfied employees are more likely to be absent, disengaged, and seek to unionize. Factors that influence job satisfaction include pay, promotions, the work itself, coworkers, and supervision. Common measures of job satisfaction are the Minnesota Satisfaction Questionnaire, Job Descriptive Index, and Job In General scale.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    7K views28 pages

    On Job Satisfaction

    Uploaded by

    punrva
    Job satisfaction is an employee's cognitive and affective evaluation of their job. It influences organizational commitment, job withdrawal behaviors like turnover, and work withdrawal behaviors like absenteeism. Satisfied employees are more committed to their organization and less likely to leave. Dissatisfied employees are more likely to be absent, disengaged, and seek to unionize. Factors that influence job satisfaction include pay, promotions, the work itself, coworkers, and supervision. Common measures of job satisfaction are the Minnesota Satisfaction Questionnaire, Job Descriptive Index, and Job In General scale.

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    of 28

    JOB SATISFACTION

    Questions
    What is job satisfaction? What are some of the benefits of

    having a satisfied workforce? What are some of the disadvantages of having a dissatisfied workforce? What causes employees to be satisfied with their jobs?

    What is Job Satisfaction?


    An employees cognitive and affective

    evaluation of his or her job


    overall specific components pay promotions work tasks coworkers supervisors others??

    Why Should Organizations Care?


    Organizational Commitment Job Withdrawal
    Turnover and retirement intentions

    Work Withdrawal
    Behaviors to avoid performing ones work

    tasks

    Absenteeism and tardiness Missing meetings Long/frequent coffee breaks

    Unionization Activity

    Organizational Commitment
    Definition
    An acceptance of organizational goals A willingness to work hard for the

    organization The desire to stay with the organization

    Job Withdrawal
    Employee intentions to leave the

    organization

    Work Withdrawal
    Employee behaviors to avoid work

    tasks

    Unionization Activity

    Strikes, slow-downs, initiation of

    unionization

    Quick Quiz
    The following questions ask about your satisfaction or dissatisfaction with several things. Consider each item carefully and enter the response the best represents your feelings about the item.

    Dissatisfied The way people drive Telephone service Public transportation 8 1/2 by 11 paper Your telephone number No. 2 pencils The color of stop signs Self-service gas stations The size of refrigerators The people you know The highways system 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2

    Neutral

    Satisfied 3 3 3 3 3 3 3 3 3 3 3

    Herzbergs Two-Factor Theory


    Certain things are necessary, but not

    sufficient, for job satisfaction


    issatisfaction Satisfaction

    Motivators

    Challenge Stimulation Independence Responsibility Variety

    -------------------------------------Pay Hygiene factors

    Security Working Conditions Work Schedule Supervisors

    How Can We Measure Job Satisfaction?


    Minnesota Satisfaction Questionnaire Faces Scale Job Descriptive Index Job In General Scale Custom-Designed Scales (but beware)

    Minnesota Satisfaction Questionnaire (MSQ)


    100 items measuring 20 facets of job

    satisfaction Two general factors


    Pros

    Internal vs. External sources of satisfaction reliable, valid measure of job satisfaction

    Cons
    very long are there really 20 different facets and/or is

    it meaningful to have info on each of them??

    Faces Scale

    Pros
    good measure of global job satisfaction good measure to use when reading

    ability is low

    Cons
    too simplistic possibly insulting and/or low face

    validity for upper-level positions

    Job Descriptive Index (JDI)


    Measure of 5 facets of job satisfaction
    pay, promotions, coworkers, supervisors, work

    itself

    Pros
    Extremely easy to use with all types of

    respondents Most commonly used measure of job satisfaction


    normative data available from hundreds/thousands of studies

    Cons
    Shouldnt sum across facets Is there more to job satisfaction than just the 5

    YOUR PAY AND PROMOTIONS What are YOUR PAY AND PROMOTION OPPORTUNITIES like? Circle YES if the item describes your PAY AND PROMOTIONS, NO if the item does not describe your PAY AND PROMOTIONS, and ? if you cannot decide. Choose a response for each item. Pay UNDERPAID......................................................... Yes ? INCOME ADEQUATE FOR NORMAL EXPENSES........ BARELY LIVE ON INCOME.................................... Yes INCOME PROVIDES LUXURIES.............................. Yes BAD.................................................................... Yes ? HIGHLY PAID....................................................... Yes ? No Yes ? ? No ? No No No

    No

    Promotions GOOD OPPORTUNITY FOR ADVANCEMENT.............. Yes ? PROMOTION ON ABILITY........................................ Yes ? No DEAD-END JOB........................................................Yes ? No GOOD CHANCE FOR PROMOTION............................ Yes ? UNFAIR PROMOTION POLICY................................... Yes ? No INFREQUENT PROMOTIONS......................................Yes ? No

    No No

    Job In General Scale (JIG)


    Developed as a global measure of job

    satisfaction Similar to JDI Pros


    quick and easy to use

    Cons
    doesnt give information regarding

    specific factors

    YOUR JOB IN GENERAL What is your JOB like MOST OF THE TIME? Choose YES if the item describes your JOB, NO if it does not describe your JOB, and ? if you cannot decide.

    PLEASANT.............................. BAD...................................... IDEAL.............................................. WASTE OF TIME.................................. GOOD........................................... UNDESIRABLE...................................... WORTHWHILE............... WORSE THAN MOST................ ACCEPTABLE.... MAKES ME CONTENT......... INADEQUATE........................... ROTTEN......

    Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

    ? ? ? ? ? ? ? ? ? ? ? ?

    No No No No No No No No No No No No

    Work is fun

    References
    http://www.welcoa.org/freeresources/pdf/job_satisfaction_survey.pdf www.ufstudies.net/tim/VITA/NSF.ppt www.vancouver.wsu.edu/ www.whereisdoc.com www.freebiblestudyguides.org/.../job-satisfaction-value-of-work.htm http://www.careerealism.com/5step-method-defining-job-satisfaction/ http://www.networkworld.com/salary/2007/092407-job-company-size.html http://www.foodengineeringmag.com/CDA/Archives/BNP_GUID_9-52006_A_10000000000000016615 http://www.nytimes.com/2005/12/08/business/08scene.html http://www.sci.edu/faculty/jramsey_files/s2009/MGTPSYC_320_Ch03.ppt http://www.entrepreneur.com/humanresources/managingemployees/motivationandret ention/article70060.html http://www.mydigitalfc.com/opportunities/indian-companies-best-terms-employeesatisfaction-400 http://www.businessweek.com/managing/content/jun2010/ca20100623_711375.htm

    Any Questions??

    THANKS AND REGARDS..

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