Presented By: Ruchita Bhaiya Gaurav Chandorkar Godson Rathnaraj Geetanjali Johar Anamika Modi Suryaprakash Niranjan Deepika Tipre
Presented By: Ruchita Bhaiya Gaurav Chandorkar Godson Rathnaraj Geetanjali Johar Anamika Modi Suryaprakash Niranjan Deepika Tipre
Presented By: Ruchita Bhaiya Gaurav Chandorkar Godson Rathnaraj Geetanjali Johar Anamika Modi Suryaprakash Niranjan Deepika Tipre
Tipre
Topics covered
Introduction Company profile Objectives and Scope Data Analysis and Interpretation Limitations Conclusion
Introduction
Consumer behavior: The Behavior which is displayed by the consumer while searching, evaluating, purchasing and disposing of products and services that they expect will satisfy their need is consumer behavior. Consumer Behavior entirely focuses on how individuals make decisions to spend their available resources.
Company Profile
Future Group (India), is Indias leading organization and Big Bazaar is one of its largest retail outlet. Big bazaar Hyper Market It was established in 2001 Employees around 40,000 It is a departmental stores which sells different products. It is a chain of shopping malls in India with 150 stores across India It also offers a wide arrange of merchandise fashion& approach, food products, furniture, electronic goods Attracts customers with the tagline :Isse sasta aur acha aur kahin nahi
The project comprises the various behavior of customers ,the pre and post behavior of customers when they shop.
Yes 100% 50
No 0% 0
Do you visit
120% 100% 80% 60% 40% 20% 0% Yes No No. of Respondents (%)
2.
Friend
Spouse
Colleagues Alone
No of respondents (%)
No of respondents (in no.)
60%
20%
4%
16%
30
10
3.
How much time you spend in a mall? Hour 1-2 hrs More than 3 hours 30% 15
20% 10
50% 25
30%
4.Does the person with whom you visit mall influence you?
Yes 40% 20
no 60% 30
70% 60% 60% 50% 40% 40% No. of Respondents (%) 30% 20% 10% 0% Yes No
No
Sometimes
Cant say
No of respondents
No of respondents
40%
20
24%
12
16%
8
20%
10
Advertisement influence
Less time
economical
brands
24%
26%
12
13
Less time Economical Brands Variety Quality All under one roof Convenien
Limitations
Time constraint The allotted time to conduct the survey was 1 days. Therefore it became a bit difficult to cover the entire store. However, the key areas were aptly covered. Availability of data Most of the departments were not in favor of us conducting the survey inside their premises as it would disturb their customers. Non-willingness of the respondents to answer the questionnaire was also a hurdle. Reliability of data Reliability of data always remains a prime concern when humans are surveyed. Non-interest, poor response, inability to think instantly and biased customers.
Conclusion
Through the survey it was found that most of the people preferred to shop at malls. Study of consumer buying behavior. When, why ,with whom and how long they need to buy a wide range of products.
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