7 Stupid Reasons
7 Stupid Reasons
7 Stupid Reasons
10102360
SPECIAL REPORT
10102300
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7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
Table of Contents
Did You Know? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1. Employers assume that new employees know more than they really doand that common sense will prevent most accidents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. New employees are often afraid to ask questions. . . . . . . . . . . . . . . . . . 2 3. The workplace environment is new to themthey arent familiar with its hazards or what to do in an emergency. . . . . . . . . . . . 4 4. Employee training for a particular job often focuses on what to dobut neglects training about the job hazards to avoid. . . . . . . . . 5 5. Employees do not know enough about hazardous substances in their workplace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 6. New employees do not thoroughly understand the necessity of using required PPEor how to use it properly. . . . . . . . . . . . . . . . . 7 7. The workplace does not send the message that safety is a high priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Checklists and Handouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 OSHA Required Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 General Orientation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Machine Operator Job Orientation and Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . 17 Chemical Worker Orientation and Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Employee Rights Under OSHA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1. Employers assume that new employees know more than they really doand that common sense will prevent most accidents.
Its not that new employees are stupidnot by a long shot. Many of them may have specific knowledge or special skills, but they dont necessarily know how to translate this knowledge into safety in their new environment. Certain jobs require precautions that may seem like common sense to someone who has spent years at a job. For a newcomer, however, these jobs may present brand new hazards they have never even thought about. All employees should know that the Occupational Safety and Health Act of 1970 gives them a basic right to a safe workplace. The General Duty Clause, which is Section 5A.1 of the Act, applies to any aspects of workplace safety that may not be covered by other specific OSHA regulations. The clause reads: N Each employer shall furnish to each of his employees employment and a place of employment which are free from recognized hazards that are causing or likely to cause death or serious physical harm to its employees. N Each employer shall comply with occupational safety and health standards promulgated under this Act.
The General Duty Clause has one more line, however. It goes on to say: N Each employee shall comply with occupational safety and health standards and all rules, regulations and orders pursuant to this Act which are applicable to his own actions and conduct. Employees should be told to report any safety hazards they cannot correct themselves. They should be reminded to inspect all tools and equipment before use, mark anything that doesnt check out properly, and remove it from service until it can be repaired or replaced. It should also be mandatory for all employees to report any accidents and near misses in the workplace. A near miss is a close call. Its an accident that almost happened or even did happen, but that just didnt result in an injury this time around. For example: N An employee trips over an extension cord that lies across the floor, but avoids a fall by grabbing the corner of a desk. N An outward opening door nearly hits a worker, who jumps back just in time. N Instead of using a ladder, an employee puts a box on top of a drum, but once up loses his balance and falls to the ground. Hes a little shaken up, but unhurt. When things like this happen, most employees (and often their supervisors) feel relieved that nobody was hurt and simply get back to work. But thats a big mistake. When employees narrowly avoid accidents and injuries, neither they nor management should ever shrug it off. Someonethe employee who had the near miss or someone elseis very likely to be injured eventually by that very same hazard. In fact, most accidents can be predicted by near misses. According to the National Safety Council, 75 percent of all accidents are preceded by one or more near misses. The difference between a near miss and a serious injury might be a fraction of an inch or a split second of time. So near misses are a red flaga warning that something is very wrong and requires your immediate attention. Frequently, however, employees are reluctant to report near misses to a supervisor because they are afraid theyll be blamed for it. So make sure they understand that no one is trying to blame anyone. The purpose is to get to the root of the problem to prevent future accidents and injuries. This is an important facet of each workers orientation. It should also give them a feeling for the importance management places on workplace safety.
7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
One safety instructor puts it this way. Students questions often remind him of things he didnt explain as thoroughly as necessaryor something he forgot to mention at all. He feels the more questions, the better. Everyone will learn more. Teen workers may be unaware of common workplace hazards. They should be informed of the restrictions on their duties imposed by federal and state child labor laws, so they know they have the right to refuse if they are asked to do something they feel is unsafe or prohibited by law. On the other hand, older workers may think they know it allthey may not really pay close attention because they think theyve heard it all before. In fact, hazards and conditions in this particular workplace may be different from where they worked previously. Workers with a disability, like the hearing or visually impaired, may require their training to be individualized according to their particular needs. They should also be aware of their rights under the Americans with Disabilities Act (ADA) to ask for reasonable accommodations, if any are needed, to help them perform the essential functions of their jobs. Workers who require a wheelchair or have difficulty walking may require assistance in case evacuation is ever necessary. Obviously, these workers also have rights to reasonable accommodation under the ADA, but they may have questions about whether the companys emergency plans have provisions to include their specific needs. Workers who cant read or understand English well may need individual help to make sure they understand the safety rules. If at all possible, use another employee who speaks their language or knows them well to assist you. Actually, its a very good idea to assign an experienced worker to act as a guide and mentor for each new employee. Often, small details or questions will arise that no one thought to cover in a general orientation session. Luckily, unless your company is very large, most new employee orientation is offered to small groups. This helps the trainees feel less embarrassed to ask questions. Discussing the material that has been covered or giving a short quiz may be helpful in pinpointing areas where they may not have understood the information completely. Handouts can also help trainees remember the important points from their orientation. This report includes several that may be usefuleither as is, or as customized to meet your companys needs.
3. The workplace environment is new to themthey arent familiar with its hazards or what to do in an emergency.
The building is new to them. They may know only one way to enter or leave. If they go to a different part of the building they may become disoriented. In case of an emergency, that could mean a disaster. OSHA requires that when they are given their initial assignments, all employees must be trained in those parts of their employers emergency plan necessary to protect themselves in the event of an emergency (29 CFR 1910.38(a)). In developing its emergency plan, an employer must decide what it wants employees to do in case of fire. If the answer is Evacuate immediately, it is necessary to make sure that each employee knows the sound of any emergency alarm and the recommended exit routes from any part of the building. Most employers also include training on phoning in an emergency. (Is 911 the number to call in your area? Who should make the phone call?) Everyone should know the proper place to gather after they get outside safely. They should also know the location of first-aid kits in case of an emergency. If the employer feels that employees should be permitted to use portable fire extinguishers to douse a small fire, it becomes necessary to train workers in their proper use. Likewise, if they have any specific assignments, such as helping disabled workers or shutting down machinery, employees will need instruction for these duties as well. If your companys emergency planning goes beyond fire prevention, new employees should know about other aspects. Many companies have policies in place covering natural disasters, such as floods, tornadoes, hurricanes, or blizzards, that are relatively common in their particular area. Workers should know about policies covering plant closures and the proper procedure for notifying their supervisors if they are unable to get to work because of a weather emergency.
7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
4. Employee training for a particular job often focuses on what to do but neglects training about the job hazards to avoid.
After demonstrating a job, the instructor should give the trainee step-by-step instructions to be followed every time. Having the instructions in writing will give both the worker and the trainer a checklist to be sure no steps are overlooked and no shortcuts are taken that could introduce hazards. The list should point out any hazards present at any part of the process. In addition, the checklist should state what, if any, personal protective equipment (PPE) is required for the job. The worker should be taught how to inspect any equipment involved to be sure it is operating correctly and that any necessary guards are in place. When the trainer is demonstrating a particular job, it will probably go smoothly because he or she knows how to do the job correctly and also knows about any dangers. If new workers arent warned about what can go wrong, they may learn the hard waywith an accident. In some cases, it may seem unnecessary to follow a certain procedure unless the reason for following a particular rule is explained. Workers are going to be much more willing to follow a safety rule if they understand that following the rule is necessary to prevent a dangerous accident. If they dont understand the reason, they may feel that it is acceptable to skip it and find outtoo latethat it really was important. Even after a worker has demonstrated that he or she can do the job properly, the supervisor should continue to observe frequently to be sure that the operation is performed properly every single time. This is a prime example of how assigning a mentor can be very beneficial. Because the new employee and the experienced worker are in frequent contact, there can be close observation without the new worker feeling that he or she is being spied on.
7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
N The details of the hazard communication program developed by the employer, including an explanation of the labeling system, and the MSDSs, and how employees can obtain and use the appropriate hazard information. HazCom is very high on OSHA's enforcement agendaand high on its list of violations, too. In fact, lack of a written HazCom program has been the most frequent violation OSHA found in recent years. Lack of adherence to other parts of HazCom that have recently appeared in the top 10 violations include failures to provide information on hazardous chemicals, MSDSs, identification information on hazardous chemicals, and hazard warnings for hazardous chemicals. A workers right to know about chemical hazards is an important right guaranteed by OSHA.
6. New employees do not thoroughly understand the necessity of using required PPEor how to use it properly.
Most people have heard horror stories about workers who were injured because they werent wearing PPE that could have kept them safe. Perhaps they have some scary stories of their own to tell. Year after year, work accident statistics show that an alarming number of injured workers were not wearing PPE that could have preventedor at least lessened the severity oftheir injuries. The first vital step that employers must take to determine the need for PPE is performing a hazard assessment of each job in the workplace. Think head-to-toe protection and be sure to consider all the hazardsfalling objects, chemical exposures, flying objects, sharp objects, and rolling or pinching objectsas well as all the protectionshard hats, safety glasses and goggles, respirators, gloves, safety shoes, and other clothing and equipment. The better managers identify and understand the impact of specific hazards, the better able they will be to take the next step and select the most appropriate PPE for the job. In some cases, engineering controls, such as ventilation systems, machine guards, or physical separation of workers, can eliminate or reduce a particular hazard. In other instances, administrative controls or work practices can reduce a hazard by minimizing the time a worker is exposed. Remember that PPE is only a supplementary form of protection, necessary where all hazards have not been controlled through other means. Even if they have been reduced, PPE may still be advisable in some cases as a backup. Once an employer determines that such hazards are presentor are likely to bethe employer must: N Select and have affected employees use the PPE that will protect them from the hazards that have been identified,
N Communicate decisions about required PPE to employees, and N Select PPE that fits each affected employee properly. Try to involve employees in the selection process whenever possible. Have a variety of sizes and styles available to accommodate the needs of all workers. Let them help pick the PPE they find most comfortableas long as it can do its job. Many employers have found that for some items, like safety glasses or shoes, employees like to be able to select from different colors or styles according to their tastes. When choices are possible, worker cooperation increases if they actually like the look of their PPE. These first two steps are actually the easy part. The hard part is encouraging employees to actually use the PPE. The next two stepstraining and follow-up present the challenge of reaching employees and communicating the important message. It stands to reason that employees will be more willing to cooperate with wearing required PPE if they are trained properly. Training must include: N When PPE is necessary, N What PPE is necessary, N How to properly put on, remove, adjust, and wear PPE, N Limitations of the PPE, and N Proper care, maintenance, useful life, and disposal of the PPE. New training must be provided whenever: N Changes in the workplace render previous training obsolete, N Changes in the types of PPE to be used render previous training obsolete, and N Inadequacies in an employees knowledge or use of assigned PPE indicate that the employee has not retained the necessary understanding or skill. Here are some training tips to encourage employees cooperation. N Identify each hazard and explain specifically how a particular type of PPE protects them against this hazard. N Point out that OSHA requires it. N Dramatize the consequences of failing to use required PPE. N Help employees recognize that PPE gives them more control. N Lead by example. Always use required PPE in the work area, and require visitors to use it, too. To make any PPE program effective requires continual follow-up. A few employees will still forget to use their PPE, ignore the rules, think that PPE is for wimps, or believe that accidents always happen to someone else. Daily monitoring is essential to see that employees are actually wearing their PPE. Try these suggestions to motivate your employees and keep your PPE program from going down the drain: N Recognize and reward employees for using PPE. N Make it easy to get and exchange PPE. N Recognize proper use of PPE in performance appraisals. N Use discipline if necessary as a last resort to show employees you are serious about their wearing assigned PPE.
7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
7. The workplace does not send the message that safety is a high priority.
Workers (especially new workers) are going to judge how important safety is by observing what goes on around them. N Is the workplace clean and orderly? N Are there frequent drills to practice emergency procedures and evacuation? N Do supervisors always answer questions promptly and politely? N Are No Smoking signs obeyed? N Are areas where hazardous substances are being used properly labeled? N Are MSDSs readily accessible by all workers? N Are all workers wearing eye protection if it is required? N Are there areas where hearing protection is requiredand is it being worn? N What about hard hats where there is danger of falling objects? N Are supervisors and managers following the rules as well? The everyday behavior of everyone at the facility will indicate the value the organization places on safety. If managers and supervisors dont abide by the safety rules, it sends a strong message. If they ignore workers who are not obeying the rules, it says loud and clear: We really dont care about safety! On the other hand, company management can show the high priority it places on safety by consistently following the safety protocols and by using progressive discipline, if necessary, to enforce the rules. If a worker receives a real punishment, such as a days suspension without pay for failing to wear PPE, the word will get around very quickly: These guys mean it. Other workers may be less inclined to ignore the rules if they find out it can cost them a days pay. What is said in an orientation meeting doesnt mean as much as what is actually happening in the actual workplace. There is truth in the old adage, Put your money where your mouth is. What you do speaks louder than what you say.
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7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
The following substances have their own set of regulations requiring specialized training: N Asbestos N 4-Nitrobiphenyl N Alpha-napthylamine N Methyl chloromethyl ether N 3,3-Dichlorobenzidine (and its salts) N Bis-chloromethyl ether N Beta-napthylamine N Benzidine N 4-Aminodiphenyl N Ethyleneimine N Beta-propiolactone N 2-Acetoaminofluorene N 4-Dimethylaminobenzene N n-Nitrosodimethylamine N Vinyl chloride N Inorganic arsenic N Lead N Chromium (vi) N Cadmium N Benzene N Coke oven emissions N Bloodborne pathogenstraining for all workers who have occupational exposure to these substances N Cotton dust N 1,2-Dibromo-3-chloro-propane N Acrylonitrile (vinyl cyanide) N Ethylene oxide N Formaldehyde N 4,4 Methylenedianiline N Ionizing radiation Basically, all the regulations have common elementsinformation regarding special hazards and safe procedures as well as any requirements for refresher training.
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7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
Attendance
Hours of work and overtime policiesbreaks and lunch period Pay schedules (including time cards, if applicable) Reporting absences Leave timesick days, holidays, vacations Family and Medical Leave Act (FMLA), if applicable Tax, insurance, and other forms
Company policies
Facility security: Company ID, keys, or passwords Drug and alcohol use and other prohibitions Sexual harassment and discrimination Americans with Disabilities Act and reasonable accommodation Use of company phone, e-mail, and Internet
Department rules
Introduction to co-worker buddy Tour of department and introduction to other workers Location of rest rooms, lockers, lunchroom, first-aid supplies
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7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
Workstation
Yes
No
N Machine guardsAre they all in place? Does the machine appear to be in good repair? Does wiring appear to be in good repair? Explain potential hazards of equipment: _____________________________________________________________________________________ _____________________________________________________________________________________ N Is lockout/tagout needed for maintenance or repair? Explain procedure: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ N Give operator his lock and key. Has operator worked with identical machine previously? List required (or suggested) PPE: _____________________________________________________________________________________ _____________________________________________________________________________________ N N N N Discuss storage of tools and organization of workstation. Show location of supplies and procedures for obtaining them. Identify hazards created while performing jobdust, heat, excessive noise, or other specific hazard. List steps in operating procedure: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________
N If previous experience, ask new operator to perform procedure. Evaluate performance and make suggestions. Observe workstation and job operation to be sure ergonomic dangers are minimized. Suggest ways to reduce repetitive motions. N If no previous experience, demonstrate procedure. Ask operator to perform procedure with supervision. Repeat as required. Ask if operator has any questions.
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Yes
N Are MSDSs on hand? N Does the operator know the specific hazards? N Does the operator know the signs of a problem? N Are chemicals stored and labeled correctly?
No
N Explain the procedures for a minor accident: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ N Explain the procedures for a major accident: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ N Has operator worked with same chemicals previously?
N List required (or suggested) PPE: _____________________________________________________________________________________ N Are there special procedures to prevent contamination? N Explain procedures like showering, removal and disposal of clothing. N Show location of supplies and procedures for obtaining them. N Discuss storage of chemicals and organization of workstation. N List steps in operating procedure: _____________________________________________________________________________________ _____________________________________________________________________________________ N If previous experience, ask new worker to perform procedure. N If no experience, demonstrate procedure. Identify hazards created while performing job chemicals, heat, fumes, skin irritation, ingestion, contamination of clothing or tools. N Ask operator to perform procedure with supervision. Repeat as required. Ask if worker has any questions.
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7 Stupid Reasons New Employees Get InjuredAnd How to Avoid These Mistakes
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