Resturant Business Plan

1.
1 Objectives

To establish a successful local fast food outlets and gain a market share in Haripur fast food industry. To make Mehfil a destination spot for food lovers. To expand into a number of outlets within three years, by franchising or opening self set up neighboring metropolitan cities, such as Taxila, Abbotabad
1.2 Mission
Our main goal is to be one of the most successful fast food outlets in Pakistan, starting with one retail outlet. Our main focus will be serving high-quality food at a great value.
1.3 Keys to Success

To succeed in this business we must:

Create a unique, innovative, entertaining menu that will differentiate us from the rest of the competition. Control costs at all times, in all areas and implement a conservative approach to growth policy. Although, we provide more than enough fund to open more than one outlet, we want to be on the safe side of the business. Sell the products that are of the highest quality, as well as keeping the customers happy with all of our product categories from food to store merchandising. Provide 100% satisfaction to our customers and maintaining the level of excellent services among other competitors. Promote good values of company culture and business philosophy
2.1 Start-up Summary

The retail outlet will be rented at university road Haripur.
Start-up Requirements
Start-up Expenses Kitchen and Fixtures Furniture and Interior Legal Rent advance Packaging and Stationary Advertisement
(Rs)
2,30,000 2,00,000 3,00,000 4,00,000 70,000 1,00,000
2 bikes Total Start-up Expenses Start-up Assets Cash in hand Other Current Assets Long-term Assets Total Assets Total Requirements
75,000 13,75,000
1,25,000 0 0
15,00,000
2.2 Company Locations and Facilities

Mehfil locations will range in size from 15 20 meter square and will seat from 15 25 guests. We will equip the outlet with modern furniture and aim for cleanliness and an open feeling. The space selection will be chosen based upon the following criteria:

Tourist destination. Easy access. Large percentage of teenagers in the community.
All of these qualities are consistent with Mehfil goal of providing a top quality fast food experience. We want "word-ofmouth" to be our best form of marketing, where our customers will value our brand as something exciting and cannot wait to tell their friends and neighbors. Mehfil will directly compete with several fast food giants.
Products
We want to focus only on selling fast food. As there is a huge community of university student in this area so we will focus on promoting the fast food with Pakistani touch with some Western fast food. Pizza. Burger. Sandwich. Zinger. Cold Drinks. Chicken pieces (Broast). Salad. Shawarma. French Fries.
3.1 Competitive Comparison

Mehfil will have several advantages over its leading competitors:

Unique "fusion" concept of Pakistani food as fast food with Western food. We expect a high degree of enthusiasm and offer a fun store with friendly staff that reflects the company's youthful and energetic culture. Our food will be made from 100% fresh and HALAL ingredients.
3.2 Sales Literature

Mehfil will use advertising and sales programs to get the word out to customers.

2,000 color brochures will be distributed throughout the city. Advertisement on cable and in news paper.
Market
4.1 Market Segmentation
We are targeting young community in Haripur as our primary market. Our secondary market segment is the "Working Class." and tourists.
4.2 Main Competitors

Pizza inn Pizza hot Red chills Pizza Hut
Strategy and Implementation Summary

At first, we will open one outlet on university road. This will become our "market testing area," and as we go further, Mehfil will to open another branch in main city. In attracting customers to try our food, we will provide a see-through kitchen, so that people will see how we are committed to freshness in our products. The kitchen will also let out an aroma of our freshly make food into the surroundings area, so that people will come and try our products.
5.1 Competitive Edge

Our unique idea, recipes and taste. Enthusiastic and friendly staff
100% fresh products Innovative packaging will position us at the same level with foreign fast food franchises.
5.2 Marketing Strategy

Our strategy is based on serving our markets well. We will start our first outlet as a "market tester" that could become a model of the expanding number of outlets in the future. Concentration will be on maintaining quality and establishing a strong identity in the local market. A combination of local media and local store marketing programs will be utilized at each location. Local store marketing is most effective, followed by print ad. As soon as a concentration of stores is established in a market, then broader media will be explored. We believe, however, that the best form of advertising is still "buzz." By providing a fun and energetic environment, with unbeatable quality at an acceptable price in a clean and friendly outlet, we will be the talk of the town. Therefore, the execution of our concept is the most critical element of our plan. We will actively build our brand, through the selling of supporting materials, such as merchandise, promotional items and other marketing gimmicks similar to those of other fast food franchises.
5.2.1 Pricing Strategy

Our pricing strategy is positioned as "generic", meaning that 150 Rs is the average consumer spending for a snack or light lunch in haripur.
5.2.2 Brand Challenges

Mehfil must establish a distinct brand to stand out from the other Western-style fast food competitors.

Our logo is distinct as fresh, energetic and playful with color elements that are eye catching. Product names are geared toward the target market (teens).
5.2.3 Marketing Programs

We will deploy three different marketing tactics to increase customer awareness of Mehfil. Our most important tactic will be "word-of-mouth" and in-store marketing. This will be by far the cheapest and most effective of our marketing programs. The second tactic will be local store marketing. These will be low-budget plans that will provide community support and awareness of our facility. The last marketing effort will be utilizing local media. Although, this will be the most costly, this tactic will be used sparingly as a supplement where necessary.
In-Store Marketing
o o o o o o
In-store brochures containing our concept and philosophy. Wall posters. Design concept. In-store viewing of making food from cutting to Cooking. Grand opening promotion. Party catering.
Local Store Marketing

o o
Brochures. Free occasional t-shirts at local stores events.
Local Media
o o o o
Direct mail piece containing brochures sent to surrounding addresses. Web page containing company philosophy, history and news. Local magazines that target our core customers, such as Free! Magazine. Newspaper campaign placing several large ads throughout the month to explain our concept to the local area.
5.2.4 Positioning Statement

Our main focus in marketing will be to increase customer awareness in the surrounding community. We will direct all of our tactics and programs toward the goal of explaining who we are and what we are all about. We will price our products fairly, keep our standards high, and execute the concept so that word-of-mouth will be our main marketing force.
5.3 Sales Strategy

The sales strategy is to build and open new locations in order to increase revenue. However, this plan will be implemented when the one "market tester" outlet showed potential growth. As each individual location will continue to build its local customer base over the first three years of operation, the goal of each store is to maximize its annual sales, with the original flagship store expected to earn almost 30,00,000 Rs per year.
5.3.1 Sales Forecast

We can forecast like 300,000 per month after seeing and studying about other fast food retail outlets.
5.4 Strategic Alliances

Our business requires a long relationship with raw suppliers as well as partner vendors. So we will find the best vendors in the market for our supplies.
Web Plan Summary

The website will, of course, show the visitors everything about fast food culture including the history of fast food over time. To make the website interactive, Mehfil will offer gift cards and promotions via the Internet, so our visitors can print the promotional coupon in PDF format and bring it when they visit Hot & Spicy. Besides the traditional formats of customer service, customers can now write their comments and suggestions on our website, which will be directed to one of our staff. So, the website itself will act as the medium for communication between our company and our audience. In the future, our website will show information on franchising/licensing our brand name.
Management Summary
The initial management team depends on the founders themselves, with little back-up. As we grow, we will take on additional help in certain key areas. Part of our basic philosophy will be able to run our executive management as a "knowledge sharing" fellowship. We will not add additional overhead until absolutely necessary. This will mean that the initial staff support team will have to work extra. By doing this, we will keep our overhead as low as possible, allowing us to provide staff adequately to our outlets. This will also allow us and future business partners to recoup investments as quickly as possible and enjoy a higher return. At present time, Mehfil is being owned by its founders. Others that have helped on the development of this business venture will be offered an opportunity to grow together with the company at the appropriate time, and when the time comes, the founders share will be consolidated as one entity.
6.1 Management Team

Mehfil is currently the creative idea. As the company will be small in nature, it only requires a simple organizational structure. As we expand into multiple locations, each location will have a primary site manager.
6.2 Personnel Plan

Our initial employees will include one cashier, two cooks and four sales man internal and two sales man with bike for home delivery, This is considered an ideal personnel number for a food outlet the size of our own. In the long run, as we expand our product category and retail outlets, we will employ more people in the middle management to ensure the focus of our work, including site managers.
Payroll for one year for 12 hrs shift

No of employees Salary(Rs) For one employee 10,000 Total(Rs)
Site Managers Cashiers
0 1
10,000
Cook Sales man Total
2 6 9
8000 4000
16,000 24,000 50,000
Monthly Expenditures and profits: (Rs)

Considering of 12 hrs
Salaries: Rent: Misc: Petrol Total expenditures: 50,000 10,000 5000 5000 70,000 Rs
If we take at the less 80 customers per day means 7 customers per hours and approximately 150 from one customer Then The total sale per day Total sale per month Total profit approximately
80 X 150 = 12000 Rs 12000 X 30 = 360,000 Rs 360000 - 70000 = 290,000 Rs/ month
All the statistical figures used in this report are taken from different fast food outlets. These figures can be different 5 to 10 % from actual.
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Resturant Business Plan

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1.

1.3 Keys to Success

2.1 Start-up Summary

2,30,000 2,00,000 3,00,000 4,00,000 70,000 1,00,000

2.2 Company Locations and Facilities

Tourist destination. Easy access. Large percentage of teenagers in the community.

3.1 Competitive Comparison

3.2 Sales Literature

4.2 Main Competitors

Strategy and Implementation Summary

5.1 Competitive Edge

5.2 Marketing Strategy

5.2.1 Pricing Strategy

5.2.2 Brand Challenges

5.2.3 Marketing Programs

Local Store Marketing

Brochures. Free occasional t-shirts at local stores events.

5.2.4 Positioning Statement

5.3 Sales Strategy

5.3.1 Sales Forecast

5.4 Strategic Alliances

Web Plan Summary

6.1 Management Team

6.2 Personnel Plan

Payroll for one year for 12 hrs shift

Site Managers Cashiers

Cook Sales man Total

16,000 24,000 50,000

Monthly Expenditures and profits: (Rs)

80 X 150 = 12000 Rs 12000 X 30 = 360,000 Rs 360000 - 70000 = 290,000 Rs/ month

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