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    Sample Cu A Questions

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    Ivan Petrov
    Sample Cu a Questions

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Sample Cu A Questions

    Uploaded by

    Ivan Petrov
    509 views4 pages
    Sample Cu a Questions

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    Sample Cu a Questions

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    Sample Cu a Questions

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    509 views4 pages

    Sample Cu A Questions

    Uploaded by

    Ivan Petrov
    Sample Cu a Questions

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    HFI-Certified Usability AnalystTM (CUA) Program

    Sample Questions

    Human Factors International

    HFI-Certified Usability Analyst Program / Sample questions

    1.

    The question How much time do you spend each week entering data into this application? would most likely be asked by an interviewer who wants to learn about a users: a. b. c. d. Domain knowledge Expected content breadth and depth Current information source Usage patterns

    2. You are a Certified Usability Analyst redesigning a telecommunications Web site. During data-gathering, you plan to interview the customer service representatives. Which one of the following guidelines should you follow in conducting the interview? a. b. c. d. Use questions that let you hear the users terminology Follow the flow of your scripted questions without deviation Introduce topics with open-ended questions End each topic with an open-ended question

    3. An application that uses notebook tabs to allow users to move quickly between tasks is using which of the following navigation models: a. b. c. d. e. Hierarchical drill down Faceted Persistent menu Hierarchical multi-level Sequential

    4. You're redesigning a Web application for a complex task flow in a paper manufacturing facility. The application enables a dispatcher to monitor orders, product availability, scheduling and delivery. The current application has several problems and you've identified them in your analysis. You're ready to take the next step but aren't sure which one. Which of the following is your best move?

    CUA program

    Sample Questions

    HFI-Certified Usability Analyst Program / Sample questions

    a. b. c. d.

    Design the navigation pages and build a prototype to test it Design the most complex pages in HTML and work out any problems before you test Work with developers to create the data model that supports the new task design Create a task flow diagram and ask users to verify its accuracy

    5. You are a Certified Usability Analyst working as part of a team developing a Web site for an eCommerce company. The team feels it is time to go live with the Web site. You recommend a usability test to determine whether the usability criteria were met. The type of test you would recommend at this stage in the development cycle is referred to as a(n): a. b. c. d. Formative test Objectives test Summative test Heuristic test

    6. You are on a team re-designing an application that requires a security code. Users have complained that the security code is too hard to remember. You suggest chunking the code. Which of the following is the most appropriate way to chunk the security code? a. b. c. d. 5 to 6 chunks with 1 or 2 items per chunk 3 to 4 chunks with 3 or 4 items per chunk 1 to 2 chunks with 1 or 2 items per chunk 5 to 6 chunks with 5 or 6 items per chunk

    Need to see the answers? www.humanfactors.com/certification/answersCUA.asp

    CUA program

    Sample Questions

    Human Factors International

    410 West Lowe, P.O. Box 2020 Fairfield, IA 52556 Phone: 800.242.4480 Fax: 641.472.5412 hfi@humanfactors.com www.humanfactors.com

    2009 Human Factors International, Inc.

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