Employee Hand Book

Welcome to Supreme Family

Dear Colleague,

With great pleasure, we would like to present this new comprehensive handbook for SUPREME employees, the provisions of which would be effective from 01 st January 2010. We ensure you will find the exercise as per your expectation; the same will further encourage you for better performance. The handbook has been prepared to acquaint you with the company. It contains a broad-brush view of the company, its organizational set up, its history, its philosophy and procedures/formalities for claiming benefits offered in the remuneration package. We believe that it answers most of your concerns. If you need any clarification, the HR department will be happy to assist you. We look forward to your comments and suggestions in this regard.

Best Wishes,

Vikram Sharma Managing Director Supreme Infrastructure India Ltd

Supreme HR Handbook

EMPLOYEES Following are the categories of the employees derived from the terms and conditions agreed and accepted by and between company and employees. PERMANENT EMPLOYEE: An employee whose services had been confirmed in writing by the Management after satisfactory completion of probation or training period. EMPLOYEE ON PROBATION: Probation period is for six months from the date of joining the organization. Employee probation period can be extended for another six months, if his performance is not found to be satisfactory by the management, which will be communicated in written by the management. Unless communicated in written, employees continues to be on probation. CONTRACTUAL EMPLOYEE: An employee whose services have been appointed for a specific assignment or for a specific project related for a fixed period of ONE year. At the end of the ONE year of contractual period, the employee contractual period may be extended to further ONE year or may be terminated at the end of the contractual period. TRAINEE: A person who has been engaged to acquire on the job training for the specific jobs for enhancing the skills and knowledge and likely to be absorbed in the permanent employment of the company on satisfactory performance and completing of training. CLASSIFICATION OF EMPLOYEES: All the permanent employees and the employees on probation are classified into various grades depending upon the job responsibility in the company. This shows the hierarchy of the employees in the company. The following table shows the category, grade and the designations of the employees of the company

Supreme HR Handbook

Supreme Infrastructure India Limited Designation & Grade Structure Level L0 L1 Designation CEO/MD President Vice President General Manager L2 Deputy General Manager Assistant General Manager Senior Manager L3 Manager Assistant Manager Sr. Officer/ Sr. Engineer L4 Officer/ Engineer Senior Supervisor Supervisor L5 Assistant Management Trainee Officer Trainees Supervisor Trainees L6 Assistant Trainees Grade M0 M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 T1 T2 T3 T4

ON BOARDING FORMALITIES On the day of joining employee has to complete his Joining formalities like Statutory and other Form Fillings, Bank A/C Opening report and submit it to Human Resource Department.

LODGING AND BOARDING POLICY AT PROJECT SITE Outstation employee (other than localize) working at Project Site will be provided bachelors accommodation. Employees who are married and would like to stay with their family, HRA will be given to employees, HRA will be 50% of basic salary for metro cities and 30% of basic salary for other cities or subject to HRA finalized by Project Head. If the accommodation is provided by the company HRA is not applicable.

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For the benefit of the employee, the company runs mess facilities at project site, wherein vegetarian food is provided at the project site. The total cost of the raw material for the month, on which 50% of food cost is boned by the employee and 50% by the employer. The other expenses are boned by the company.

SALARY ACCOUNT WITH SBI BANK Employee needs to fill up necessary forms for opening a bank account with SBI bank. The salary of the employee is directly credited to his / her account by the company. IDENTITY CARD The employee will be issued identity card within 07 working days of joining the services of the company. APPOINTMENT LETTER Appointment letter will be issued to the employees by the Human Resource Management Department upon his / her joining the company. OFFICE/ PROJECT SITES WORKING HOURS The Head Office / Regional Office working days are from Monday to Saturday and standard office time is 10 am to 6 pm with half hour lunch break from 1.30 pm to 2.00 pm. Sunday will be weekly off. The project site working days are from Monday to Saturday and standard project time is based on the project location and type of project. One hour lunch break from 1.00 pm to 2.00 pm. Sunday is weekly off. The working hours at the project site depends on the progress of the project if deemed fit the working hours at the project site may be extended depending upon the need of the project. The employees working at the project site may be required to work on Sunday depending upon the requirement and employee working on Sunday will be adjusted against his weekly off on any working days.

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LATE REPORTING Reporting on duty after 10.15 am and up to 11.00 am due to unforeseen circumstances / emergency, will be treated as late coming and will be allowed, subject to reporting of the same to HR department along with proper justification. Employee coming after 11.00 am will be marked as half day. PLANNING EARLY GOING Employee planning to go early is required to take prior permission of HOD

OUT DOOR DUTY / ON OFFICIAL TOUR The employee on official tour are required to submit copy of their sanctioned Travel Requisition Form to HR department for marking their attendance and for registered the travel plan at Admin Department. HOLIDAYS AND LEAVES As per Company policy and govt. specified rules employees will receive entitled leaves. PAID HOLIDAYS Company declares list of 10 paid holidays for the calendar year in advance in the month of January each year.

LEAVE RULES Following are the various types of leaves and rules for availing the same: PRIVILEGE LEAVE (PL) All employees are entitle for maximum of 24 days of privilege leave per year which accounts to 24 days PL per year. Based on number of days worked, PL will be credited in the employee accounts i.e. If the employee is present through out the month, at the end of the month 2 PL will be credited to his account. Employee, who is on probation period, cant avail their PL. only after successful completion of Probation Period they can avail their PL. During Probation Period , no advance PL can be sanctioned / approved Trainees would not be entitled for any PL In case the employee quits during the year the PL will be calculated on pro rata basis in the Basic Salary and would be encash along with the F&F amount. PL may be accumulated up to 180 days On reaching 180 days of PL , the employee has to compulsory take 6 days PL and 60 PL will encased on Basic Salary
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SICK LEAVE/ CASUAL LEAVE Paid sick leave allows an employee to recover from personal illness, injury or disability which prevents performance of usual duties. Casual leave is available to meet some personal exigency of casual nature and should be ordinarily applied in advance. All employees including trainees are eligible for 7 days sick leave and 10 casual leave for 12 months of service year. For a new joinee the accrual of sick leave and casual leave would be on pro rata it from the date of joining. At any point of time maximum 3 days of CL can be availed, subject to approval from immediate superior. Current year unused CL balance would be accumulating into PL in next year. Leaves cant be Merged. SL / CL will be based on financial year (i.e. 1st April to 31st March). Sick Leave for more than 3 days must be accompanied by Medical Certificate. Sick Leave will be accumulated up to 150 Incase Employees resigned SL will not be encashed In case of sick leave of an individual is totally consumed and there is no balance leave, then the employee may apply for privilege leave to cover the period of sickness. When an employee is injured on the job as a result of a compensable accident and loses time from work due to the injury, the employee will not be charged leave for time lost from work on the day of the injury. Employees injured on the job in a compensable accident who have returned to work, but continue to require medical or therapy visits to reach maximum medical improvement, will not be charged leave for time lost from work for required medical or therapy treatment.

LEAVES CANT BE MERGED MATERNITY LEAVE All female employees are entitled to maternity leave of 12 weeks, of which not more than 6 weeks leave can precede the date of her expected delivery. In order to be eligible for maternity benefit a female employee should have worked for a period of not less than 80 days in the twelve months immediately preceding the date of her expected delivery.

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LEAVE WITHOUT PAY Leave without pay may be granted to an employee for various reasons, including medical leave, extended educational purposes or personal reasons. At the end of the approved leave, the employee may be reinstated to his/her prior position. The decision to grant leave without pay should be made by the Management / Project Manager / Immediate Superior. Factors in deciding whether to approve a written request include the employees needs, workload, need to fill the employees job, chances of the employee returning to work, and the organizations need to reinstate the employee. During the period of leave without pay an employee will not be entitled to any kind of benefits of leave and compensation and this period will not be counted as service for purpose of earning leave, gratuity or for any other fringe benefits. Should a position not be available at the time of return to work, due to lack of funds which resulted in the former position being eliminated permanently, the leave of absence may be extended until such time as a position for which the employee is qualified becomes available Failure to return to work upon expiration of the leave of absence or when a position becomes available results in termination of the employees services The In charge authorizing leave without pay should ensure that it is granted only if the employee has a bonafide intention to return to the Organization following the leave.

Leave without pay should not to be more than 1 month after which his services may be considered for Termination by giving show cause notice. In the case where the company does not have project, then the employee has to proceed on PL leave and on completion on the sanctioned PL, the employee has to continue to be on leave, in that case, advance PL may be sanctioned as a special case.

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STATUTORY AND OTHER BENEFITS GROUP PERSONAL ACCIDENT POLICY This policy covers / provides coverage to permanent/contractual employees and trainees. It covers all type of accidents. i.e. whether at site or at guesthouse or at home. The intimation of the accidents is required to be given within seven days to the insurance company. On getting the intimation, HO Admin will inform insurance company and will send the claim form given by insurance company to RO Admin. On completion of treatment, the claim form duly filled in by the employee and doctor should be sent to HO Admin with the following documents. Original Medical Bills. Original Doctors Prescription. Original X-Ray and its report. Original Leave Certificate. Original Salary Certificate. In case of Death, Following additional documents should be attached : Copy of FIR. Copy of Panchnama. Birth Certificate. Postmortem Report. Original Death Certificate.

If an injured employee has paid the total amount from his pocket, he will be paid the settlement amount received by company. Note: The claim form should be given along with all the necessary documents mentioned above and is to be submitted only after the treatment is over, and fitness is received from doctor.

Supreme HR Handbook

WORKMANS COMPENSATION This policy takes care of accidents of our workman working at the site during the working hours at project site. Whenever there is an accident at site, same has to be reported to HO immediately. The intimation should have following: Full Name of the Employee. Date and time of accident. Details of accident. Site Name. Extent of Injury/damage. Causes.

HO Admin will inform the concerned insurance company about the accident and will send the claim form along with medical report. The details in the form should be complete in all respects. The claim form should be sent only when treatment is completed and fitness certificate is received from the doctor to resume the duty. The medical report given along with the claim form is required to be filled up by the doctor. Following documents should be given along with the claim form and medical report: Certificate for date of birth (An affidavit can be given if certificate for date of birth is not available). Date of Birth proof is required only in case of disability or death. In other case, it is not required. X-Ray and its reports. Fitness certificate from doctor. Leave Certificate this can be prepared at site by mentioning the date of accident and the date of resuming the duty. Salary Slip for the last three months for which wages and attendance statement is given. Original death certificate in case of death. Copy of FIR in case of death. Copy of Panchnama in case of death. Photocopy of medical bills. In case of disability, the civil surgeons certificate is required.

We need to ensure that all the details required in the claim form are filled up properly and are complete in all respects. The documents required to be submitted should be either in English or Hindi. If it is received in other language, it needs to be translated in English or Hindi before submitting it to HO Admin.

ESIC SCHEME Employees drawing Monthly Gross salary Rs.10000/- or less are covered under ESI scheme. It is contributed by employee as well as employer. Employees get medical benefits as per this scheme.
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MEDICLAIM POLICY Mediclaim policies seem to have become the order of the day. With the rise in unexpected illnesses, a policy to cover expenses incurred for the treatment of diseases is surely beneficial. Mediclaim policies provide for reimbursement of hospitalization expenses for illnesses/diseases suffered or accidental injuries sustained during the policy period. Following illness / diseases are not covered: Sr.No 1 Grade Eligible for Mediclaim Policy M:8 to M:13 Sum Insured

Rs.2 lacs for Self + 3 family members. 2 M:5 to M:7 Rs.3 lacs for Self + 3 family members. 3 M:1 to M:4 Rs.5.00 lacs for Self + 3 family members. ** Employees covered under ESIC are not applicable for Mediclaim policy PROVIDENT FUND This is a statutory retirement benefit scheme. Employees having basic salary less than Rs. 6500, their employers and employee contribution will be calculated @ 12% of basic salary. Employees having basic salary Rs. 6500 or more their employers and employee contribution will be @ Rs. 780/- . GRATUITY The scheme will cover and provide benefits to all the permanent employees who are on the payroll of our company. Such employees while completing 5 years of continuing service in the company will be eligible for gratuity on termination of employment, on retirement or resignation. In case of death or disablement the condition of minimum service of 5 years as mentioned above, will not be applicable.

RETIREMENT The retirement age of the employee is 60 years. The employee will get retired on the last day of the month in which he / she is completing the age of 60 years. DISCIPLINARY ACTION The procedures outlined below should normally be followed with an employee whose behavior is unsatisfactory unless circumstances require more immediate action.
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a). The site In charge will meet with the employee and discuss the following: How the employee has failed to meet the expectations of the job and/or why his/her behavior is inappropriate. The employees response to the site in charge concerns.

b). After hearing the employees response, the project manager / Management will decide the appropriate disciplinary action (if any). c). Normally, disciplinary action will take one of the following forms: (1) WRITTEN WARNING. Any written warning should include the following: A brief summary of the unsatisfactory behaviour or performance and the employees response. Dates and substance of any related previous oral warnings. Specific actions the employee needs to take to establish satisfactory performance or behaviour. A timeframe allowed for improvement. Notice of future disciplinary action should performance or behaviour not be satisfactory.

(2) SUSPENSION / DEMOTION / DISIMISSIAL If the decision is to suspend, demote, or dismiss, the site in charge should do the following: Obtain any necessary approvals. Note: In the case of dismissal, with prior approval of the Human Resources Department, Prepare a written summary of the action that includes a summary of all facts, a summary of the employees response, and reasons for the decision. Deliver the written notification to the employee Send a copy of the written notification along with other required personnel transaction forms to the Human Resources Department.

(3) SUSPENSION / TERMINATION Except in cases where a judicial procedure is pending, compulsory leaves of absence without pay for disciplinary action are limited to one month only. If the employee is suspended and later is proved not at fault, he/she is to be reinstated to his same duties, classification, and rate of pay, and he/she is to receive pay (his/her regular rate) for the time lost.
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Employees suspended pending the outcome of an internal investigation remain in an active pay status and are placed on administrative leave with pay. RESIGNATION Employee will be resign from the company services, has to submit the resignation to Project Head / HOD through the immediate superior. HANDING OVER THE CHARGE On acceptation of resignation letter, the employee will be communicated by the HR department about his relieving date and handling over the charge / important documents / files to the appointed person by the Project Head / Project Manager. SITE CLEARANCE: On acceptation of the resignation letter, the employee has to get site clearance from Accounts Department , Stores Department , Administration Department and Project Manager for handling over the charge and submit the Site Clearance form to the HR / Administration Representative at Project site. On receipt of the Site Clearance form, it will be forwarded to HR at HO for further processing. Incase the employee leaves the project site / RO without submitting the site clearance form, the HR / Administration Representative will complete the process and forward the site clearance form to HR at HO for further processing.

FULL & FINAL SETTLEMENT On receipt of resignation letter and site clearance form at HO, further processing will be done and within ONE month from the last date of working, full & f inal settlement statement, experience certificate and relieving letter will be forwarded to the employee. TRAVEL POLICY This Policy lays down the provisions regarding: Authorization for travel Modes of travel Classification of cities Limits of reimbursement for boarding and lodging. Miscellaneous payments, which the employees have to undertake while travelling on company business.

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S . N o .

Category of Employees

Classifi cation of Town of Travel

Limit of reimburse ment of actual hotel expenses incurred (Rs/Day) D As per Board resolution 7500 5500 3000 6000 4500 2500 4500 3500 2000 3500 2500 1500

Limit of local conveya nce reimbur seMent

A B 1 Board Directors .

2 . 3 .

President/Vice President GMs/DGMs

C As per Board resolutio n Class A Class B Class C Class A Class B Class C Class A Class B Class C Class A Class B Class C

E As per Board resolutio n 1000 750 500 700 600 450 600 500 400 550 450 300

Incident al expense s/Pocke t Expens es (Rs/Day ) F As per Board resolutio n 250 250 250 200 200 200 175 175 175 150 150 150

G As per Board resolution Air Economy/ Ist AC Train Air or Ist AC (Train)

4 . 5 .

6 .

7 .

AGMs/Senior Manager/ Manager Asst. Manager/Sr. Officer/Sr. Engineer/Office r/Engineer Sr. Supervisor/Sup ervisor/Assistan t Management Trainee/Officer Trainee/Supervi sor Trainee/Asst. Trainee

II nd AC (Train)

II nd AC or III rd AC (Train)

Class A Class B Class C Class A Class B Class C

2500 1800 1200 1500 1000 500

400 300 200 150 125 100

125 125 125 100 100 100

III rd AC / or SL Class (Train)

SL Class

Classification of towns: Class A Delhi, Bombay, Calcutta, Chennai, Hyderabad & Bangalore Class B Ahmedabad, Pune, etc. Class C Other
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MODE OF TRAVEL: Employees are advised to undertake travel by most economic and reasonably speedy mode of transportation subject to the entitlement. NOTES: Air / Train / Bus ticket should be attached (where train tickets are surrendered photocopy of the same) need to be produced. Air Travel in any case of exception will require prior approval of HOD (for Head office) and RO head (for RO and branches) WHILE ON TOUR:

Local travel should be undertaken preferably through economical / public mode of transport. In exceptional cases, where independent taxi is to be hired, preferably a bill / receipt should be attached with the travel statement. Hire of A. C. taxi is allowed only for President / VP / GM and above. Travel by independent taxi will not be allowed between those places where other economical mode of transport is available. (e.g. travel by taxi from Mumbai Pune Mumbai)

LODGING & BOARDING EXPENSES The lodging and boarding expense reimbursement will be subject to the following guidelines: When Company guest house facility exists, Employee should avail of guesthouse facility of the company wherever such facilities exist. This facility would be provided to the employees while on official tour subject to availability. In case where any employee cannot use food facility available at guest house, he will be entitled to claim reimbursement of food expenses at actual. The employee will have to submit relevant food bills and hotel bill along with travelling statement. Where company guest house facility is not available: When company guest house facility does not exists or when such facility exists but the same is fully occupied, an employee shall stay at hotels as per approved entitlement. However, the food expenses will be reimbursed at actual subject to the entitlement. The employee will have to submit relevant food bills and hotel bill along with travelling statement. When employee stays with relatives during outstation travel if an employee is staying overnight at his / her relatives house, a fixed allowance per overnight stay will be given @ Rs 500/-,no supporting for claiming this amount is required. No other expenses like boarding etc is payable except travel reimbursement.
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OUT OF POCKET EXPENSES Out of pocket allowance at the following rates will be paid per day as specified in ANNEXURE T. To enable the employees to meet their out of pocket expenses such as drinking water, reading material, personal telephone calls, coolie charges, tips etc. Cigarettes and Liquor expenses are not allowed except those spent on client (Pl Refer Definition of Client).

DAY TRAVELS MORE THAN 100 K.M: For day travel, employees shall use most economical and reasonable mode of travel. Independent taxi shall not be hired except for emergencies and without prior approval of HOD / RO Head. Hotel stay will not be permitted for day trips. Food expenses will be reimbursed at actual for lunch and or dinner Out of pocket expenses will be payable for day trips.

ADMINISTRATIVE PROCEDURES: Tour should normally be planned in advance and must be approved by the HOD. Ticket booking will be done by Administration department. Payment to the travel agent should be settled by administration department. For RO/Sites, administration department will book the tickets. Tour advances will be given keeping in view the nature of trip and the likely duration. The tour advance will be given to the employee only if there is no outstanding tour advances of previous trip. The duly approved tour plan should be sent to HRD before the tour in order to regularize the attendance. The tour bills should be submitted to accounts department, within FIVE DAYS after completion of tour in the appropriate format duly approved by HOD / RO head. The travel statement must be accompanied by required bills, supporting a brief tour report. The departmental head is responsible to ensure that all expenses are claimed as per the policy. Any deviations from the above guidelines will be sent for approval of HOD/ RO head before submission of the statement to Accounts department for settlement. HOD / RO head shall approve the deviations in exceptional cases only. For any tour expenses paid by the employee using credit card, the employee should submit the charge slip bill along with supporting bills in time to finance department for payment after necessary approval of HOD/ RO head. All Tours must be taken with the prior sanction from the sanctioning authority. Employees on tour are expected to maintain high norms of conduct/behavior consistent with Companys tradition and image.
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LOCAL CONVEYANCE The following guidelines will be applicable to the employees who are required to use their own vehicle OR where company has provided vehicle but petrol expenses are not borne by the company, for their official duties at base location or place of deputation. This will not cover conveyance expenses from residence office residence. The conveyance expenses will be reimbursed as per following rates: CAR SCOOTER/ MOTOR CYCLE Rs. 5.00 per km Rs. 2.50 per km

TRANSFER POLICY Individuals who are on Permanent/Contractual basis are only eligible for transfer from one site to another. This transfers are of two type: o Temporary/Deputation o Permanent

TEMPORARY/DEPUTATION In this type of transfer the person is transfer for short duration of time for a particular project to carry out specific task / assignment. The employee in this case is not provided with the travel assistance if he/she wants to shift their family, but if the deputation period exceeds 6 months then they are allowed to shift their family (including travel cost ) and their house holdings and the company will bare the cost (maximum up to 4 persons). PERMANENT In this case the employee is allowed to shift his/her family with them and all the cost pertaining to their travel and shifting their house holdings will be boned by the company.

MOBILE/ SIM CARD POLICY MONTHLY USAGE LIMITS: The company has tied up with a service provider to provide SIM Cards to all eligible employees. The company has decided monthly expense limit for eligible employees which shall be revised from time to time. Limits are as follows:Supreme HR Handbook

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Designation President Vice President General Manager Deputy General Manager Assistant General Manager Senior Manager Manager Assistant Manager Sr. Officer/ Sr. Engineer Officer/ Engineer Senior Supervisor Supervisor Assistant

Grade M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13

Reimbursement Limit Rs. 1,200 Rs. 1,200 Rs. 1,200 Rs. 1,000 Rs. 1,000 Rs. 1,000 Rs. 1,000 Rs. 700 Rs. 700 Rs. 700 Rs. 500 Rs. 500 Rs. 500

The employee shall be responsible for adhering to this limit. If employee will make his/her own arrangement for instrument and connection. The company shall not reimburse the cost of the instrument. He/she will be reimbursed the actual operating expenses for official calls subject to necessary approval of the authorized person and submission of required supporting.

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OPERATING PROCEDURES: 1. Where Connection is provided by the Company. Centralized Billing: Bills will be received at HO and the actual expenses will be monitored against individual limit.

In case where, actual bill amount is exceeding the limit, it will be forwarded to the employee concerned for obtaining necessary approval from authorized person. In case of any part / non-approval, the excess amount will be recovered through next months salary of the employee. Note: The employee concerned will be responsible to obtain the approval of HOD within a maximum one week. In case of non-receipt of response/approval within stipulated time, the excess amount will be recovered through next months salary of the employee. 18. General The Management reserves the rights to modify , add, delete, amend, interpret or withdraw any or all rules at its own discretion. The decision of the management is binding on all the employees. Any statutory amendment made by Government if applicable to the company will be part of this policy.

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Acceptance: I have read this policy and fully understood the term and condition of my employment and I except the same without any reservation.

Employee Name:-

Employee Signature:-

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