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Your Reliance Netconnect+ No. 9341894875: Madhav Mani

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MADHAV MANI

(MADHAV MANI) NO 57/A REDDY FORM 3RD STAGE RR NAGAR NEAR BEST CLUB CRICKET ACADEMY BANGALORE BANGALORE - 560098 KARNATAKA CIOU Code : KNRI10053 Your Reliance Netconnect+ No. 9341894875

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000000005000048901900313

Dear Sir / Madam, We are delighted to welcome you to the Reliance Communications family, the youngest and fastest growing telecommunication company in India. At Reliance Communications, we continuously strive to enrich the lives of our customer through innovative and delightful products and service experiences. Our constant endeavor is to achieve customer delight by enhancing the productivity of the enterprises and individuals we serve. We request you to make a note of some important information that will be useful in operating your Reliance Netconnect+ services. Your Reliance Netconnect+ Number : 9341894875 Your Tariff Plan is : HSD_DATA Account ID/Relationship Number : 500004890190 Your Bill cycle day : 25 ( Your monthly bill will be generated on the 25 of every month) Bill Due Date : 12-Apr-13

Your call charges applicable are : Plan Name Monthly Charges Reliance Netconnect Monthly Charges Total Monthly Charges - Service Tax as applicable would be levied.

(Value in Rs.) Brdbnd8GDy15GNgt500 0 500 500

Credit Limit:
Your Default Credit Limit is : 2500 Your Credit Limit shall be revised on the basis of two parameters: Your usage and subsequent bill payment pattern The information as furnished in the Customer Application Form and /or any deposit paid for increase in credit limit by you Payment of your bill can be made by: Online payment: This can be done securely by visiting our site www.rcom.co.in You can choose to pay from: Instant Pay: <Instant pay allows you to make payments without registration. To use this option visit www.rcom.co.in Register and Pay: By Registering you create your account which is secured by Pass word. You can view all your bill details. To use this option visit http://myservices.relianceada.com/launchAMSS.do

Automated Phone Payment: Reliance Customer care Automated Phone Payment Service helps you make payment over phone. For Reliance Mobile Bills: Dial *222 and you will hear Welcome Call > Options to select Language > Main Menu Select Option 1>Select Option 1>Select Option 2 >Select Option 2 and you can make your Bill Payment. For HSD Bill payment: Dial our Toll Free number 180030005555. You will hear the Welcome call<select language><press 1 if existing user else Press 2><enter you 10 digit data card number> and follow further IVR instructions. For enquiries please call *222 (Charges of 50 paise per 3 minute applicable). For Request & Complaints call our TOLL FREE Number 198. We once again welcome you to Reliance Communications ever growing subscriber family and look forward to a life time relationship with you. Thanking you and assuring you of our best services at all times. Warm regards,

Anurag Prashar President Corporate, Customer Service Reliance Communications Limited

Your Reliance Communications Bill


MADHAV MANI

(MADHAV MANI) NO 57/A REDDY FORM 3RD STAGE RR NAGAR NEAR BEST CLUB CRICKET ACADEMY BANGALORE BANGALORE - 560098 KARNATAKA CIOU Code : KNRI10053 Your Reliance Netconnect+ No. 9341894875

Relationship No. Bill Period Bill Date Bill No. Tariff Plan Name Credit Limit

:500004890190 :28-02-2013 to 24-03-2013 :25-Mar-13 :305945563670 :HSD_DATA :Rs. 2500/-

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000000005000048901900313 Adjustments Current Charges
+

Previous Dues

Payments
-

Total Amount Due


=

Due Date

Amount Payable After Due Date

0.00

0.00

0.00

501.61

502.00

12-Apr-13

602.00

Summary of Current Charges 1. Monthly Rental Subtotal 2. Taxes Total Current Charges

Amount(Rs.) 446.43 446.43 55.18 501.61

This Statement has been issued by Reliance Communications Services-a Division of Reliance Communications Infrastructure Ltd ; For its dues and services provided to you by Reliance Communications Ltd; Thane Belapur Road, KoparKhairane, Navi Mumbai -400710.(Service- Tax Registration No. AACCR7832CST001) and Reliance Communications Infrastructure Ltd; Thane Belapur Road, KoparKhairane, Navi Mumbai - 400710. (Service- Tax Registration No. AACCS2157HST002). Service Tax Category - Telecommunication Service.

Your Nearest Payment Locations


Pay Online through your Bank/Credit Card Log on to www.Rcom.co.in>View&Pay> Mobile&Hello>Sign Up Register for ECS/CCSI. To sign Up visit your nearest Webworld Pay online instantly without registering on rcom.co.in Payment ThroughIVR Just Dial *222

Other Bill Payment Options

___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ __ __ ___ ___ ___ ___ ___ ___ ___ __ __ ___ ___ ___ ___ ___ --__ __ ___ ___ ___ ___ ___- - __ __

Your payment slip (Please attach this payment slip along with your payment)
Relationship No : 500004890190 (MADHAV MANI) Your Reliance Netconnect+ No. 9341894875 Cash Drawn on Crossed Cheque/DD Payable at Par in favour of RCIL A/C RIS500004890190 Cheque Demand Draft Bill No : 305945563670 Total Amt Due: 502.00

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PAYMENT SLIP

___ _

000000005000048901900003059455636700000502.00
Due Date : 12-Apr-13 Amount payable after due date is : 602.00

Cheque/D.D. No :

Date :

Amount :
*Outstation cheque not accepted

Regd. Off. : Reliance Communications Limited, H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710, Maharashtra, India.

Page Bill Date Your Reliance Netconnect+ No. 9341894875 Voice Plan Reliance Netconnect Plan : :

: 2 of 2 : 25-Mar-13 : 305945563670

Relationship No. : 500004890190 Bill No

(MADHAV MANI)

________________________________________________________________________________________________________________________________________
HSD_DATA Brdbnd8GDy15GNgt500

Discounted Usage Summary Usage Description Netconnect Day Usage MB Netconnect Night Usage MB 1.Monthly Rental *Reliance Netconnect Rental Total 2.Taxes Service Tax @12% Edu Cess @2%(On Service Tax) SHE Cess @1%(On Service Tax) Total Current Charges Total The Charges marked with '*' are the Services provided by RCIL *Netconnect Usage MB Discounted Usage *Netconnect Day Usage MB *Netconnect Night Usage MB Total 2058.56 991.67 3051 0.00 0.00 0.00 Units Amount Charges for Period 28-02-2013 to 24-03-2013 Amount 446.43 446.43 Amount 53.57 1.07 0.54 55.18 Amount 501.61 0 13,714.29 MB 991.67 MB 0 Opening Balance 0 Discounted Units 7,314.29 MB Consumed Units 2,058.56 MB Carry Forward 0

Terms & Conditions


1. Reliance Mobile/Hello customers for redressal of your complaints please dial 198(toll free) or *222 for any queries about our products or services from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180 or write us by email at customercare@relianceada.com. For Reliance Netconnect Call on *355/1800-3000-5555, Email at: Netconnect.broadband@relianceada.com / datacard.support@relianceada.com. For Reliance Blackberry Call on *389(tollfree) from Blackberry phone or 1800-3000-8989 or write us by Email at:Customercare.Blackberry@relianceada.com. 2. Our endeavor is to resolve your complaints at your first point of contact, however if you are not satisfied with resolution provided by our Complaint Cell, you can register your appeal with the appellate authority in your circle in writing along with the Complaint number provided by the Complaint cell for resolution. The complaint will be resolved within 33 days from the date of filling written appeal with the Appellate Authority : Mrs. Amita Shetty,Reliance Communications Ltd, Subramanya Arcade Tower - B, #12, Bannarghatta Road, Bengaluru - 560029.Phone : 18602002011.Email : rcomappellateauthority.karnataka@relianceada.com, Fax : 080-30332420. From Monday to Saturday between 9.30a.m. to 6.00p.m. (excluding public holidays, 1st & 3rd Saturday and national holidays.). 3. To change your billing address, Please visit your nearest Reliance Communication store to submit request and proof of your new billing address. 4. Late Fee :-Payment of bills on time would ensure a good credit rating and continuous services .Please make the payment by due-date to avoid charging of late fee. Late payment Charges will be levied @2.5% per month or Rs. 100/- , whichever is higher. 5. Now enjoy quick & easy access to your account information, create & monitor requests / complaints online; all using your personalized login ID & password. To register, logon to our website www.rcom.co.in. 6. Important Information: a. No migration fee is chargeable for migration to any Bill Plan. b. No increase in any item of the tariff for a period of 6 months from the date of enrolment under any tariff plan. c. No Charges will be levied for any services without your explicit consent. d. To avoid unwanted telemarketing calls Please register your phone no. in NDNC Registry- call 1909 or SMS START 0 on 1909. e. Incase of permanent disconnection your security deposit will be refunded within 60 days of disconnection, failing which you shall be paid an interest @ 10% per annum. f. RCOM has full rights to change the terms and conditions applicable to tariff plan from time to time. g. Reliance GSM does not include calls made to Reliance GSM services in the following states :- Assam, North East (Manipur, Meghalaya, Arunachal Pradesh, Nagaland, Mizoram, Tripura), Bihar, Jharkhand, Madhya Pradesh, Chattisgarh, Himachal Pradesh, Orissa and West Bengal (including Kolkata). h. 3G Mobile Internet Charges for 3GRNC_PAYG plan is 10p/10KB for first 50MB usage and beyond 50MB 1p/10 KB (within one Billing Period). i. SMS containing more than 160 characters for GSM and 140 for CDMA (including space, numbers, special characters etc.) shall be charged more than one SMS. Benefit of any Plan/Pack is applicable upto 3000 SMS per month. All additional SMS will be charged: Local @ Re.1/- , STD @ Rs. 1.5/- and ILD @ Rs. 5/j. *222 is chargeable @ 50 paise per 3 minutes only on agent assistance.

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