Atwood Water Heater Service
Atwood Water Heater Service
Atwood Water Heater Service
INTRODUCTION
The 2004 edition of the Atwood Water Heater Service Manual is a resource created to help service technicians identify Atwood product by serial number, diagnose service problems and efficiently and effectively process warranty claims. In 2003, Atwood relocated the Switch, Thermostat and ECO that was installed on the back of combination 6 and 10 gallon Gas/Electric Water Heaters. A double switch is now located inside the RV for convenience and a joint ECO and T-Stat is located on the gas side of the water heater. This leaves only the relay and heating element on the backside of the water heater. Each of the manuals within this series offers a general overview of the product as well as more specific product information. For each product within the manual, you will find model identification, recommended tools and equipment, a sequence of operation, warnings, annual maintenance procedures, parts and troubleshooting guides, warranty procedures, flat rate schedules, and replacement part reference charts. Due to the rapidly changing personal computer revolution we have placed troubleshooting information in a variety of places to make sure that the most accurate information is available. The best place to find the current information about Atwood products is our website: www.atwoodmobile.com. At our website brochures may be downloaded, trouble shooting guides reviewed and the latest information bulletins can be read. In addition all Atwood Authorized Service Centers are listed on our site, accessible via an easy-to-use search system. Service for all Atwood products is handled out of our Rockford location. Should you have any questions regarding our products or the information contained in this manual simply dial 1-800-825-4328. Be sure to have the Model and Serial Number when you call.
Disclaimer: The data presented in this publication is obtained from the most reliable sources, and is believed to be accurate as of the date of publication. Responsibility for typographical errors or omission of data cannot be assumed by the publishers.
NOTES
TABLE OF CONTENTS
Atwood Water Heaters
Atwood Letter 1 Aftermarket Model Identification 4 Pilot Models Questions 5 Model Number Explanation / Features 6 Recommended Tools & Equipment 7 Gas Thermostat Controls & Pilot Assemblies 8 Pilot Sequence of Operation 9 Pilot & Main Burner 10 Trouble Shooting Guide 11 Engine Heat Exchange System / Aftermarket Heating Elements 12 Bolt-In Heating Element, Thermostat & ECO / 110 VAC Trouble Shooting Wiring Schematic 13 Screw-In Heating Element, Thermostat & ECO / 110 VAC Trouble Shooting Wiring Schematic 14 Electronic Ignition Models Questions 15 Model Number Explanation / Features 16 Recommended Tools & Equipment 17 DSI Sequence of Operation 18 Trouble Shooting Guide - Electronic Ignition 19-20 Information Guide - Intermittent Ignition 21-22 Potted Channel Circuit Boards / Thermal Cut Off Device / Thermostat 23 Wiring Schematics 24 General Water Heater Information Questions 25 Pressure Temperature Relief Valve / Water Heater Tank Corrosion / Atwood Clad Tank 26 Flushing Tank / Winterizing Instructions 27 Water Heater Terminology 28 Warranty 29 Warranty Procedures 29 30 Return Goods Policy (RETURN ADDRESS) Flat Rate Schedule 31 Pilot Water Heater Parts Breakdown 32-34 Replacement Part Reference
G10B, G10C / G610-3B, GH610-3 / G4SM / G6A-2, G6A-3, G6A-6, G6A-6P, G6A-7, G6A-7P / GC6A, GC6A-3, GC6A-6, GC6A-7 / GH6-3, GH6-6, GH6-7 / GC6AA-7, GC6AA-7P / GC6AA-8, GC6AA-8P / G610-3, GC10-1, GC10-2, GC10-2P / GC10A-2 / GC10A-2P / G10-1, G10-1P, G10-2, G10-2P
35-37
Service Tank Kit Part Numbers Marine Water Heater Parts Breakdown
38 39
ORDER BLANK
PILOT MODELS
QUESTIONS
The following questions should be answered during this portion of the manual: Are the Robertshaw and White Rodgers thermostat gas control valves inter-changeable? What is the minimum gas pressure required for proper water heater operation? Where on the water heater gas control can gas pressure be tested? Can the pilot flame be adjusted? What is minimum millivolt output of the thermocouple required for proper gas control operation? How can you test a thermocouple? How tight should the thermocouple connection be at the gas control? What is an E.C.O., where is it located and what is its function? What is a proper main burner air shutter adjustment? What is the proper control and main burner alignment? How can you easily check the calibration of a control?
5
A heat exchange option is available for motor homes. The water heater tank must have factory equipped heat exchange tubes welded on it already. They cannot be added later. A new water heater tank with this option is the only way to obtain this feature. Skin mounting allows the water heater to be hooked up with plumbing and electrical before the sidewall is erected. The tank has a clad aluminum lining that protects against corrosion and does not need to be replaced on a yearly or more frequent basis like anode rods do. A more detailed explanation of cladding is found in the back of this manual. 95% of all servicing can be done on the outside of the water heater. 110 VAC heating components are the exception since they are located on the back of the water heater inside the trailer. A flush flange is available for all models. This makes the access door flush with the trailer sidewall. There are multiple protection features in the form of a pressure-temperature relief valve, a limit switch in the gas thermostat and an externally sealed combustion chamber. On combination water heaters, the gas mode and the 110 VAC heating mode can be operated at the same time since each mode has its own thermostat. Both the six and ten gallon units have the lightest weight in the industry. On all trailers purchased after June 1, 1997 Atwood Limited Warranty is for a period of two years. This includes all reasonable labor charges. We have 650+ Service Centers throughout the United States.
U-TUBE MANOMETER
with 1/8 pipe nipple
Fill here
THERMOSTAT WRENCH
7 6 5 4 3 2 1 0 1 2 3 4 5 6 7
Manometer connection
Multi-meter - This is the most versatile meter and will test AC voltage and continuity. A continuity test can be used to test for a blown E.C.O. on a gas control. Magnet Assembly Thermocouple Tester - This assembly can be obtained at an electronics or hardware store. This same assembly can also be removed from a Robertshaw control. It will verify if a thermocouple is good. For testing, screw a thermocouple into the tester, heat the thermocouple for 25 seconds and then press the plunger down. If the plunger pops up in less that 25 seconds, the thermocouple is faulty.
Common Hand Tools - 1/8 and 1/4 nut drivers, open end wrenches, flat blade and Phillips screw drivers. Leak Test Solution - A solution that bubbles when applied to gas fittings or connections showing when a gas leak is present.
ROBERTSHAW UNITROL
There are two main pilot assemblies that you will encounter in the field. The first is an earlier model Robertshaw pilot assembly with a 1/4 pilot gas line that mounted on the left side of the main burner. The current pilot is the Jade assembly with a 1/8 pilot gas line and it mounts on the right side of the main burner. The Robertshaw pilot is no longer available and the Jade pilot must be substituted. When installing a Jade assembly in place of a Robertshaw assembly, if there is not a location on the right side of the main burner to mount the Jade pilot, a new burner that has the proper mounting holes will have to be purchased. Note: The size of the gas line does not have any affect on the size of the pilot flame. Only the gas pressure and pilot orifice regulate the height of the pilot flame. JADE
8
ROBERTSHAW
(obsolete, replace with Jade)
ON/OFF Pilot Knob Pilot Flame Pilot Orifice (inside) Thermocouple Air Shutter
PILOT OPERATION
Gas Pressure Gas Control Pilot Orifice 11 W.C. to control is necessary. Set with two gas appliances running. supplies gas to pilot orifice when control ON/OFF pilot knob is held at pilot position. meters gas to heat thermocouple. Flame should be high enough to engulf the thermocouple. generates millivoltage to the gas controls magnet assembly. when it receives 12 millivolts or more it allows gas to flow freely to pilot without holding pilot knob. passes millivolts through the gas control and back to thermocouple. Trips permanently open if water temperature exceeds 190F.
Thermocouple Magnet
E.C.O.
Temperature Knob
Temperature Lever
On/Off Pilot Knob Pilot Flame Flame Spreader Air Shutter Burner Tube Thermocouple
Gas Valve
de Orifice Hol
Main Bur
ner Tube
10
PILOT OUTAGE
Gas pressure incorrect --------------------------Set pressure to a minimum of 11 W.C. with two or more appliances running Blocked U tube --------------------------------Remove obstruction Improper main burner alignment --------------Re-align main burner and main burner orifice holder and gas valve Improper air adjustment ------------------------Adjust main burner air shutter approximately 1/4 open Weak thermocouple------------------------------Replace thermocouple Poor pilot flame ----------------------------------Clean or replace pilot orifice Weak gas control magnet ----------------------Replace gas control Defective E.C.O. in control ----------------------Replace gas control and check the pilot flame. It should be high enough to engulf the thermocouple at all times.
Heat Exchanger Tubes Coolant System Hose (5/8" dia. SAE 20R3 or equivalent)
The engine heat exchange system allows a motor home to heat the water while traveling. This convenient option allows you to arrive at your destination with hot water. Operating a pilot or electronic water heater on gas while in transit is a dangerous practice. This system consists of a U-shaped aluminum tube that is attached to the outside of the tank with welds. SAE hoses are attached to both ends of this tube and are spliced into the engine coolant system. When the engine is running, the hot coolant flows past the tank through this tube and by means of heat transfer through the welds, heating the water. The design of this system will not allow the water to reach a boiling point. It will typically heat the water to about 130 F. in about 2-3 hours of driving.
WARNING
Atwoods written warranty states - failure or damage resulting from any alteration to our water heater is the owners responsibility. ANY ALTERATION, LIKE THE ADDITION OF AN AFTERMARKET HEATING ELEMENT DEVICE, WILL VOID THE WARRANTY. When Aftermarket heating elements are inserted into the drain plug, customers are more prone not to flush their tanks. Not flushing the tank accelerates tank corrosion on both our pilot and electronic ignition water heaters creating a situation where the tank may have to be replaced. THIS WILL BE A NON-WARRANTABLE SITUATION.
Temperatures produced by these heating elements can exceed the 190F. limit of the ECO on pilot model gas control valves. This gas control valve contains a one-shot ECO. When this ECO blows, the control is completely non-functional and must be replaced. THIS WILL BE A NON-WARRANTABLE SITUATION.
12
Switch
BLACK
Ground
BLACK
Common Lead
Element
Early model water heaters with 110 VAC heating capacity used a bolt-on heating element and a one piece thermostat/E.C.O.. This 110 VAC system has an adjustable rectangular thermostat that is surface mounted to the inner tank and retained by a steel clip. The temperature settings are HI, MEDIUM, and LOW. If the thermostat is making unobstructed contact with the aluminum tank and it is set to the HI position, it should heat the water to 130 F. It will take longer to heat a tank of water on electric than gas. The heating element was changed in 1996 from 1500W to 1400W bringing the amperage draw down to 12.7 amps and allowing more cushion for the 15 amp circuit breaker that is normally placed in line. This change adds a few minutes to the heating time. There are 110 VAC aftermarket conversion kits being offered by distributors in which the heating element is screwed into the tank where the drain plug is located. We do not offer such a kit. Our kit includes the tank with the 110 VAC components already installed in it.
In the case where the 110VAC portion of the water heater is not heating water, the following diagnostic steps and repairs should be investigated: Turn POWER OFF to the appliance before removing junction box cover. Perform the following steps with POWER ON to water heater. 1. Verify switch-A is in ON position. 2. Insure there is 110VAC to the unit (measure voltage across the black and white lead to the appliance with POWER ON). If none, trace wiring back and make appropriate wire repair. Perform the following steps with POWER OFF to water heater. 3. ECO Re-set Button-D should be depressed. 4. Check for continuity between screw-B and screwC of thermostat. If none, replace thermostat. 5. If water is insufficiently hot, check ECO / Thermostat-E is on high. 6. Verify a good wire connection between thermostat screw-C and heating element screw-G. Correct if necessary. 7. There should be continuity between heating element screw-G and screw-F. If none, element is bad and should be replaced. Do not over-tighten self-tapping screws when installing new element. 8. Check for continuity between element screw-G and flange of element. If there is, element has shorted. Element should be replaced. 9. Verify ground connection. NOTE: Heating element can be operated on an empty tank for a limited period of time before it self destructs.
13
UP
C A
B D
Switch
BLACK
Ground
BLACK
Element
Current production water heaters with the 110 VAC heating option use a screw-in heating element, a separate pre-set thermostat and a separate ECO. The screw-in heating element is rated at 1400 watts just like the bolt-on element. It is an incalloy element and can be run for a limited amount of time in a dry tank without shorting out. CAUTION: If the heating element is allowed to run with a dry tank, allow the tank to cool down for 2-3 hours before adding water. Adding water before the tank cools sufficiently could collapse the tank. The thermostat and ECO are pre-set surface-mounted discs. The thermostat is set at 140 F and is the same thermostat used on the gas side of the electronic ignition water heaters. The ECO is a backup thermostat and will trip if the thermostat fails and the water temperature exceeds 170 F.
When the 110VAC portion of the water heater is not heating water, the following diagnostic steps and repairs should be investigated: Turn POWER OFF to the appliance before removing junction box cover. Perform the following steps with POWER ON to water heater. 1. Verify switch is in ON position. 2. Insure there is 110VAC to the unit (measure voltage across the black and white lead to the appliance with POWER ON). If none, trace wiring back and make appropriate wire repair. Perform the following steps with POWER OFF to water heater. 3. Manual reset ECO high limit switch-A should be depressed. Check for continuity between TERMINAL B and TERMINAL C of ECO. 4. Check for continuity between TERMINAL D and TERMINAL E of thermostat. If there is none, replace thermostat. 5. If water is insufficiently hot, insure thermostat is flush with tank. 6. Verify a good wire connection between ECO TERMINAL-C and heating element TERMINAL-F. Correct if necessary. 7. Check for continuity between heating element TERMINAL-F and TERMINAL-G. If none, element is bad and should be replaced. Do not over-tighten selftapping screws when installing new element. 8. There should NOT BE CONTINUITY between element screw-G and flange of element. If there is, element has shorted. Element should be replaced. 9. Verify ground connection. NOTE: Heating element can be operated on an empty tank for a limited period of time before it self destructs.
14
QUESTIONS
The following questions should be answered during this portion of the manual: What is minimum gas pressure for proper water heater operation? Where on the gas solenoid valve can gas pressure be tested? What is the minimum voltage needed for operation? What is the proper wiring hook-up for the water heater circuitry? Can the Circuit Board Tester be used on both Fenwal and Channel circuit boards? How can the Circuit Board Tester be used to check a "flying lead" circuit board? What conditions can cause tracks on the back of the circuit board to blow? What is a proper main burner air shutter adjustment? What is the function of the thermal cut-off?
15
ON/OFF
NOTE: When replacing the element on a combination gas/110 VAC unit, always check the back of the heater for the type of element it has. It will either be a bolt-on or screw-in element. They are not interchangeable. FEATURES All units operate on propane gas.
A pre-set thermostat set for 140 F. An aftermarket retro-fit adjustable thermostat is available and adjustable from 110 to 150 F. A heat exchange option is available. The water heater tank must have factory equipped heat exchange tubes welded on it already. They cannot be added later. A new water heater tank with this feature must be installed to use the heat exchanger. Skin mounting allows the water heater to be hooked up with plumbing and electrical before the sidewall is erected. This heater has a comparable, if not superior, anode type protection for the tank. The tank is manufactured with a clad aluminum lining that protects against corrosion but does not need to be replaced yearly as an anode rod. A more detailed explanation of cladding is found in the back of this manual. 95% of all servicing is done on the outside of the water heater. 110 VAC heating components are the exception. Since they are located on the back of the water heater inside the trailer. A flush flange is available for all models. This makes the access door flush with the sidewall. There are multiple protection features in the form of a pressure-temperature relief valve, a limit switch in the gas thermostat and an externally sealed combustion chamber. Both the six and ten gallon units have the lightest weight in the industry. On all trailers purchased after June 1, 1997 the Atwood Limited Warranty is for a period of two years. This includes all reasonable labor charges. We have 700+ Service Centers throughout the United States.
16
U-TUBE MANOMETER
with 1/8 pipe nipple
Fill here
7 6 5 4 3 2 1 0 1 2 3 4 5 6 7
Manometer connection
Circuit Board Tester - The tester is capable of testing any of the circuit boards (Fenwal and Channel models) that we have used on our water heaters. It is a simple table top device that will diagnose the following items on a circuit board: power circuit, sense circuit, spark generation and the lock-out mode. For use on circuit boards with a flying lead connection, splice a wire into the black wire of the tester harness with a 1/4 male terminal on the free end.
Common Hand Tools - 1/8 and 1/4 nut drivers, open end wrenches, flat blade and Phillips screw drivers. Leak Test Solution - A solution that bubbles when applied to gas fittings or connections showing where a gas leak is present.
17
Gas Supply
ON/OFF Switch
Thermal Cut-Off
A one shot heat sensing fuse thats normally closed and sends power to the thermostat. When tripped by excessive heat (190F), (i.e. blocked burner or flue tube) it cuts power to the circuit board and shuts down ignition.
Thermostat
A normally closed non-adjustable temperature switch that sends current to the circuit board. It opens when the water temperature reaches approximately 140F.
Circuit Board
The next step is the direct spark ignition system. For a period of 6-8 seconds the circuit board will send voltage to both the gas solenoid valve and the electrodes. If ignition does not occur, the board goes into a lock-out condition and the non-ignition light illuminated at the ON/OFF switch.
E.C.O. A normally closed safety temperature switch that sends voltage to solenoid valve. The switch opens if the water temperature exceeds 180F.
Electrodes Creates a spark to ignite gas. If the electrodes do not sense a flame in 6-8 seconds, a signal is sent to the board to shut the gas valve down and the system goes into safety lock-out. NOTE: If this situation exists, the ON/OFF switch must be turned off and back on again.
Gas Valve The dual solenoid valve that opens and sends gas to electrodes when a minimum of 10.5 VDC is applied to it.
18
Guides are only intended for use on Atwood products by service technicians who have successfully completed Atwood training. This guide should be used in conjunction with the appropriate Instruction Manual provided with the product and any applicable Industry standards. This is not intended to be a complete list. Please direct questions concerning service of Atwood products to 800-825-4328 before proceeding. CAUSE SOLUTION
continued
19
20
INFORMATION GUIDE
Effective: 8/21/00 Guides are only intended for use on Atwood products by service technicians who have successfully completed Atwood training. This guide should be used in conjunction with the appropriate Instruction Manual provided with the product and any applicable Industry Standards. This is not intended to be a complete list. Please direct questions concerning service of Atwood products to 800-825-4328 before proceeding.
1.
Poor or corroded wire connections cause most of the intermittent problems in water heaters. You should go through and pull all of the wires off any spade connections. Then reconnect them and ensure the connections are tight and corrosion free. We want to point out two connections often overlooked. First, check the (green) ground wire of the circuit board. This wire screws down under the circuit board mounting screw. If that screw for the board is loose, you may not have a secure ground. Second, check the four wire edge connector going into the circuit board. Remove the circuit board. Take a pencil eraser and clean the marks off the connection of the circuit board. Reconnect the four wire edge connector onto the circuit board and then immediately remove it. Look at the edge connection of the board. You need to see four good scratches in the connection. If you do not see four scratches, then you will need to repair the edge connector or replace the wire harness. 2.
CHECK THE INTEGRITY AND POSITION OF THE SPARK PROBE ASSEMBLY.
The gap between the sparking probe and the ground probe should be 1/8 inch. The probes should be clean and free of cracks, flaking and 1/8" corrosion. Position the probes so that they are in the path of the gas flow. Cracks in the ceramic insulator can also be the source of an intermittent problem. To check for cracks insert a fiber washer or any other type of insulation material in the 1/8 gap between the rods. Remove the gas valve from the circuit and turn the unit on. If you see a spark jumping from the ceramic to the ground rod or bracket, replace the spark probe. 3.
CHECK THE ALIGNMENT OF THE MAIN BURNER TO THE ORIFICE. Position the main burner tube (A) so that the gas coming out of the orifice (B) is going straight down the middle of the burner tube. If the alignment is off, the gas will bounce down the tube which will alter the gas flow once it reaches the spark. Manually shift the valve (C) with your hands to achieve this alignment. CHECK THE ALIGNMENT OF THE FLAME SPREADER ON THE BURNER TUBE.
4.
A disk. This disk spreads the flame out for proper heat distribution.
At the end of the burner tube there is a dime-shaped deflector Align the flame spreader (A) so that it is parallel to the end of the tube and positioned in the center of the end of the tube. If the flame spreader is out of position, it could divert the gas away from the spark and cause intermittent ignition.
21
1/4 open
continued
Effective: 8/21/00
5.
CHECK THE AIR ADJUSTMENT. The burner tube has an adjustable air shutter on it at the end where it goes over the orifice. Position the air shutter so that it is 1/4 of the way open. We are looking for a blue flame with small traces of yellow in the flame. If the flame is fairly quiet then it is adjusted correctly. CHECK THE CLEANLINESS OF THE ORIFICE. The orifice is the hex head brass fitting that is screwed onto the brass manifold of the valve. You will have access to this part once the burner has been removed. Remove the brass orifice and clean with isopropyl alcohol. NEVER enlarge the size of the orifice. CHECK FOR OBSTRUCTIONS IN THE MAIN BURNER TUBE. The cleanliness of this tube is very important. Spider webs, soot and other debris can accumulate, causing problems with gas flow down the tube. We recommend cleaning the burner tube with a brush and not compressed air. Compressed air may not fully remove the obstruction. CHECK THE CLEANLINESS OF THE FLUE TUBE. The flue tube is the 2-1/2 inch diameter tube that starts at the bottom right corner of the water heater (where the main burner flame enters) and comes out the top left. This tube can become blocked by debris like insect nests or soot. To clean remove the metal flue box in the top left corner of the water heater. To facilitate cleaning unfold a wire hanger, wrap a rag around the end and use this to swab out the tube. CHECK THE VOLTAGE TO THE VALVE.
6.
7.
8.
9.
Make sure that the voltage to the gas solenoid valve is between 10.5 and 13.5 volts DC. Voltage drops can occur at almost any component. Turn on another twelve volt appliances when you check the voltage so that you can see how the converter is working with a load. The voltage itself can be intermittent. With linear converters the 12 VDC varies depending on the 115 VAC. If the 115 VAC is high then the 12 VDC will be high, and if the 115 VAC is low then the 12 VDC will be low. If the power to the water heater is connected to the unfiltered side of the converter, move it to the filtered side. 10. CHECK THE GAS PRESSURE OF THE RV. Make sure the gas pressure of the RV is checked with preferably the furnace and the range on to simulate a load. The pressure should be 11 inch water column under load. Besides gas pressure being at the proper level there are other strange things that can happen inside gas lines that cause intermittent problems. We have seen oil build up in a gas line that meant there was good pressure to one appliance but not the correct pressure to another appliance. Moisture could also build up in the gas line that would freeze and partially block the line. Intermittent pressure from the regulator of the bottles is still another area that should be investigated. 11. INTERMITTENT CIRCUIT BOARD. If you have gone through all of the above checks and the intermittent problem is still occurring, only then check the circuit board. Ensure the circuit board is clean and reasonably moisture free before you change it. There are two major points that should have stood out to you from this list. First, the majority of intermittent ignition problems on Atwood electronic ignition water heaters can be corrected by cleaning certain components or making simple adjustments. Second, ignition problems can be found in other components than the circuit board. The circuit board is not the end all solution to ignition problems. This mindset developed a number of years ago with the introduction of the first circuit boards that were not very reliable. Weve learned a lot since then. Technology has progressed making todays circuit boards very reliable. The circuit board can only do what the other components of the water heater allow it to do.
22
**POTTED CHANNEL CIRCUIT BOARDS Atwood **potted circuit boards can be tested using a multi-meter. This test must be performed with the circuit board removed, and the meter set to the ohms scale. This will check the continuity of all tracks on the harness connection of the board. The following steps should be used to test each track. A. Cross leads of meter to ensure it is registering continuity. B. TO TEST POWER TRACK: Place negative lead of the multi-meter to ground (green wire) track of edge connection and positive lead of the multi-meter to top power (brown wire) track of edge connection. If no continuity, board is defective. *Atwood does not warranty this installation related failure. C. TO TEST LAMP TRACK: Place negative lead of the multi-meter to ground (green wire) track of edge connection and positive lead of the multi-meter to lamp (blue wire) track of edge connection. If no continuity, this indicates blown lamp track. Circuit board will still fire unit but lamp light will not come on. This is caused by a short in the blue wire between the unit and the switch. Wiring must be corrected before the board is replaced. *Atwood does not warranty this installation related failure. D. TO TEST VALVE TRACK: Place negative lead of the multi-meter to ground (green wire) track of edge connection and positive lead of the multi-meter to valve (red wire) track of edge connection. If no continuity, this indicates a blown valve track. If the valve wire is shorting under the flue box Atwood will warranty the board. If the E.C.O. terminals are contacting the drawn pan Atwood will warranty the board only if the inner tank of the water heater was installed flush on the floor of the coach. If the inner tank of the water heater does not rest flush against the floor of the coach *Atwood does not warranty this installation related failure. * Installation related failures on circuit boards are the responsibility of the coach manufacturer. ** Non potted circuit boards can be checked by turning the board over and visually inspecting each track for a burn mark or break in the track itself. A burn mark or broken track indicates the board is blown. Depending on which track is blown determines whether it is covered under Atwoods warranty as stated in section B, C and D.
THERMAL CUT-OFF DEVICE Current Atwood direct ignition water heaters are equipped with a thermal cut-off device. This device is located on the incoming power wire and is connected to the thermostat. The thermal cut-off is designed to permanently break circuit and shut down the water heater before excessive heat can cause damage due to obstructions in the main burner tube or flue tube caused by spiders or mud wasps. These obstructions can cause the main burner flame to burn outside the main burner tube. When the flame or the heat from the flame contacts the thermal cut-off, the circuit will open. If there is no heat damage to the thermal cut-off, and if it is determined defective, Atwood will cover the replacement of this device under warranty. We will allow .25 hour at your Atwood approved warranty rate. If there is heat damage the device performed its safety feature and no warranty labor will be allowed. Any obstructions should be removed, alignment checked and gas pressure taken before a new thermal cut-off is installed. Note: When replacing a thermal cut-off, also examine the grill in the access door while the door is in the closed position. The wide aluminum band of the grill should be at the bottom. If it is at the top, this condition may trap exhaust heat and possibly also cause thermal cutoff to trip. To correct, remove the grill from the door and snap back in place with the wide aluminum band at the bottom. THERMOSTAT The thermostat on this water heater is pre-set at 140 F. The water heater will cycle off when the water temperature reaches 140 F. and will generally take 20-25 minutes to reach this temperature. It will cycle back on when the water temperature cools down to approximately 115 F. In the latter part of the heating cycle though, it is very common for the pressure-temperature relief valve to weep. Refer to the page covering weeping relief valves to remedy this situation. If a customer is dissatisfied with the temperature of the water, first check the water temperature with a cooking thermometer and verifying that the initial cycle is within the time noted above. If not, an adjustable thermostat may be purchased allowing the water temperatures to be adjusted from 110 - 150 F. It fits in place of the original thermostat.
23
Wiring Schematic G6A-2E, G6A-3E, GH6-4E, GH6-3E Water Heaters (Rear Mount ECO and Thermostat Models).
Battery White Brown Blue White Red Circuit Board Non-ignition Light Orange Ground
REMOTE SWITCH
Wire Connection
Wiring Schematic G6A-3E, G6A-4E, GH6-3E, GH6-4E, GCH6-4E, G6A-6E, GCH6-6E, GH6-6E Water Heaters (Front Mount ECO and Thermostat Models).
Red
ECO TSTAT
1 2 3
Red Valve
Wiring Schematic G6A-7E, GH6-7E, GC6A-7E, GCH6-7E, GC6AA-7E, G6A-8E, GH6-8E, GC6AA-8E, GCH6AA-8E, GCH6A-9E
Gas Solenoid Valves
RED
BL U BR GRE E OW EN N
Thermal Cut-Off
BROWN BROWN
RED
BROWN
Remote Switch
(3) (2)
12 volt DC
CAUTION
When servicing controls, label all wires prior to disconnection. Wiring errors can cause personal injury or property damage. Verify proper operation after servicing.
24
GENERAL INFORMATION
QUESTIONS
The following questions should be answered during this portion of the manual: What causes the pressure-temperature relief valve to weep when unit is in heating cycle? How can weeping pressure-temperature relief valves be reduced or eliminated? What are the proper draining procedures to help reduce lime deposits and extend tank life? Will a tank split for any other reason besides freezing? What functions do the retaining rings serve when replacing an inner tank? What are the most common ways to winterize a tank?
25
Air Expansion Pocket Hot Water Outlet Relief Valve 125/150 psi 210
WINTERIZING INSTRUCTIONS
1. Turn off your main water supply, that is, your pump or your water hook up source. 2. Drain your water heater inner tank. Upon doing so, you will note that, due to the location of the drain plug, approximately two quarts of water will remain in the bottom of the tank. This water contains most of the harmful corrosive particles. If while draining the unit, you note that it is flowing sporadically or trickling, instead of flowing steadily, we recommend one of two things. You should first open your relief valve to allow air into the tank and secondly, take a small gauge wire or coat hanger device and prod through the drain opening to eliminate any obstructions. 3. After thoroughly draining the tank, you should then flush it with air pressure or fresh water. If you elect to use air pressure, it may be applied either through the inlet or outlet on the rear of the tank. It may also be applied through the relief valve part. In this case, it will be necessary to first remove the relief valve support flange. In either case, with the drain valve open, the air pressure will force the remaining water, along with the corrosive particles, out of the unit. However, if air pressure is unavailable, your unit can be flushed with fresh water. Fresh water should be pumped into the tank either with the assistance of the on-board pump or with the assistance of external water either through the inlet or outlet found on the rear or the relief valve coupling located on the front of the unit. Continue this flushing process for approximately five minutes allowing ample time for the fresh water to agitate the stagnant water on the bottom of the tank and thus forcing the deposits through the drain opening. 4. Upon completion of the steps above, replace the drain plug and the pressure-temperature relief valve. 5. After this procedure, there will be approximately two quarts of water left at the bottom of the inner tank. Should this water freeze it will not cause any splitting of the tank.
27
American Gas Association hinged cover on outside of water heater a combination of hoses and valves that can aid in the winterization of the water heater Canadian Gas Association the condition determining whether the thermostat is registering temperatures properly a door securing device an electronic panel that controls the spark, solenoid valve and senses the main burner flame metal pan attached to the water heater tank and fastened to coach sidewall to isolate combustion to outside of coach direct spark ignition a.k.a. electronic ignition
Main Burner
Main Burner Air Shutter the slotted sleeve on tube that allows for gas and air adjustment Main Burner Orifice a precision drilled fitting that regulates the BTU's of combustion
CGA Calibration
N.P.T. (Nat'l Pipe Thread) a plumbing measurement standard Pilot Assembly Pilot Orifice A gas tube, orifice & thermocouple a precision drilled thimble shaped component that meters gas flow to pilot
Drawn Pan
Pilot Relight Ignition Module 12 volt electronic panel that provides spark ignition and flame sense to maintain pilot flame Pressure-Temperature Relief Valve Ring and Gasket Sight Glass Spark Probe Assembly Thermal Cut-Off a pressure and temperature safety device used on water heating vessels. retaining fiber & metal rings that secure combustion pan to tank burner flame viewing port on access door a spark electrode & flame sensing heat sensing diode that cuts power to circuit board if a flame backs out of the burner tube or flue tube normally caused by an obstruction in these areas a temperature sensitive device for turning on and off the flow of gas (T-stat)
DSI
E.C.O. (energy cut off) high temperature re-set shut off device Electrolysis Fenwal Tester Flame Spreader Flue Box Flue Tube Flying Lead electro chemical corrosive process that can cause pinholes in tanks a diagnostic circuit board analyzer a round deflective piece found at the combustion end of main burner. a chamber that separates air intake and exhaust combustion and water heating surface area on inside of tank flame sensing wire that is sometimes found hard wired to circuit board access door side of water heater a 12 volt DC device that turns on or off the flow of gas an AC electrical heating coil that is immersed directly into water type of connection using double flare fitting and tube nut patented, designed vessel for heating water a horse shoe retainer clip on main shaft of Jade Gas thermostat that allows for proper moving of ON/OFF knob and shaft
Thermostat (gas)
Thermostat (120 volt AC) a surface mount temperature sensitive device that turns on/off heating element Thermostat (12 Volt DC) a surface mount temperature sensitive device that turns on/off the voltage to the circuit board Thermocouple UL "U" Tube Winterization a device, when heated, generates millivolts of electricity Underwriters Laboratories also referred to as a flue tube on some water heater models process of preparing a water heater for cold winter storage
Front of Water Heater Gas Solenoid Valve Immersion Element Inverted Flare Inner Tank Jade Knob Clip
28
Warranty Procedures
Atwood water heater, furnace, range, hardware or detector warranties can be submitted in one of two ways. If you are already set up with an owner care program with an OEM, you should submit the faulty part and claim through their system. To submit a claim directly through Atwood the following information is required: 1. Owners Name and Address. 2. Date of Purchase - obtain from copy of original bill of sale. 3. Model and Serial Number - The model and serial number, which is located on every water heater, furnace and range is required on all Atwood appliance claims. 4. Manufacturer, Model, Year and VIN # of RV. 5. Work Performed - Describe in detail findings of existing problem and corrective measure taken. 6. Return Parts - A MUST RETURN parts list is attached. Failure to return parts listed will result in denial of your warranty claim. 7. Return Good Number - a Return Goods Number (RGN) must accompany all returned parts. This number may be obtained by calling the Atwood Mobile Products Service Department at 1-800-825-4328. The RGN must be clearly marked on the outside of each carton. Failure to do so will result in your shipment being refused at our receiving department. 8. Return Freight - Atwood does not accept C.O.D. shipments. Freight to return parts to Atwood should be indicated on your claim or repair order and you will be reimbursed. 9. Travel Time - Because our warranty is based on the customers ability to present the unit for service, and in an attempt to maintain our low cost products, reimbursement for mileage, service calls and travel time WILL NOT BE ALLOWED. 10. Payment for Warranty Service - All parts are replaced at no charge, freight prepaid upon our inspection. Labor, on net 30 accounts is paid by credit memo within 30 days of receipt of parts. 11. Flat Rate Schedule - A reasonable flat rate schedule for warranty repairs has been set for each Atwood product and/or parts. Should unusual circumstances take you beyond the standard time allowance, you must have prior approval by contacting the Atwood Mobile Products Service Department at 1-800-825-4328, and press option 5 after the recording.
29
FURNACE/LP DETECTORS
Atwood Mobile Products Salt Lake City Operations 1874 South Pioneer Road Salt Lake City, UT 84104
CO DETECTOR
Atwood Mobile Products Wedgewood Operations 6320 Kelly Willis Road Greenbrier, TN 37073
Return Parts
When returning parts, there are three divisions responsible for specific product and their claims. Prior to returning parts, a Return Goods Number (RGN) must be obtained by calling the Atwood Mobile Product Service Department at 800-825-4328. Shipping - Reasonable shipping charges are reimbursed on defective and warranty parts if the analysis determines Atwood is responsible for the disposition. All products not shipped via Atwood trucks should be shipped prepaid via UPS ground unless negotiated at the time the RGN is given. No collect shipments will be accepted. Packaging - The RGN must be identified on each container & all packing information. Product returned must be properly packaged to prevent shipping damage. Full credit will not be issued on product sent back on an open skid or improperly packaged. Additional product boxes are available upon request.
Submit claims to the correct division. Failure to do so makes claim processing a more difficult and lengthy process delaying payment of your claims. Together we can maintain a speedy and efficient warranty program.
WATER HEATERS//HARDWARE (jacks, couplers, 5th wheel & braking systems)
FURNACE All parts HARDWARE Couplers Jacks Actuators Master cylinders Shock absorbers Foundation brakes Power jacks Power jack motors All 5th Wheel items RANGE & OVENS Regulators Oven thermostats Safety pilot valves Burner valves Manifolds Top pilot valves 12v ignition module Burners w/ignition electrode Complete ranges (BY APPROVAL ONLY)
SEATING COMPONENTS All parts WATER HEATER Complete water heaters Inner tanks Gas thermostat valves Circuit boards Gas solenoid valves Electric thermostats Heating elements Pilot assemblies Spark probe assemblies E.C.O. & T-stat kits Thermal cut-offs Pressure-Temperature Relief Valves
Water Heaters
in hours
Standard Pilot Electronic Ignition Model Model Access Door.........................................................................................................30 ...........................................................................................30 ...................................................... Circuit Board....................................................................................................N/A ...........................................................................................50 ...................................................... Complete Water Heater ........................................................1.50 ......................................................................................1.75 * .................................................. Drain Valve or Plug.................................................................................30 ...........................................................................................30 * .................................................. Electric On-Off Switch ...................................................................50 ...........................................................................................50 * .................................................. Heating Element ....................................................................................1.00 ......................................................................................1.00 * .................................................. Inner Tank ............................................................................................................2.00 ......................................................................................2.30 ...................................................... Main Burner...........................................................................................................50 ...........................................................................................50 .................................................... On-Off Light Wall Switch ......................................................N/A ...........................................................................................75 ...................................................... Pilot Assembly .............................................................................................50 ........................................................................................N/A ...................................................... Pilot Ignitor Module .............................................................................50 ........................................................................................N/A ...................................................... Pressure-Temp. Relief Valve .............................................50 ...........................................................................................50 * .................................................. Relay ...........................................................................................................................................................................................................................................50 * .................................................. Solenoid Valve..............................................................................................N/A ...........................................................................................50 ...................................................... Spark & Probe Assembly ......................................................N/A ...........................................................................................50 ...................................................... Thermal Cut Off ........................................................................................N/A ...........................................................................................30 ...................................................... Thermostat & E.C.O. ......................................................................N/A ...........................................................................................50 * .................................................. Thermostat-electric ...............................................................................50 ...........................................................................................50 ...................................................... Thermostat-gas ......................................................................................1.00 ........................................................................................N/A ......................................................
Note: All flat rates include diagnostic time and when applicable, gas leak test.
31
First number in matrix refers to illustration number, the second is the part number.
20 10 21 19
13
17 18 16
13 14 15 7 6 5 3 1 12
10 10 8
11
10 11 2
26 28 29 22 23 25 24 27 23 30
32
G10B, G10C
GC10A-2P
GC10A-2
GC6AA-7, GC6AA-7P
GC6AA-8, GC6AA-8P
93212 Piezo Ignitor Kit - battery operated (not shown) Retrofits on all pilot model water heaters 92616 Robertshaw Pilot - not shown 92973 Inverted Flare Adapter (not shown) 93923 E.C.O. 92610 Gas Line Grommet (not shown) 91346 Elbow Bushing - 1/4" inlet, 3/8" outlet 91285 Jade Orifice fits 91603 Pilot (not shown) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 90960 Flue Box & Gasket 92640 Grille, New Style in Door 91602 Robertshaw Thermostat (3/8" NPT inlet, 3/8" NPT outlet) 91601 White Rodger thermostat (1/4" NPT inlet, 3/8" NPT outlet) 91044 45 Elbow 3/8" x 3/8" - OLD 91347 Elbow - 1/4" x 3/8" inlet - NEW 92615 Main Burner 6 Gallon 93221 Main Burner 10 Gallon 92742 Main Burner Orifice (6 Gal.) 93914 Main Burner Orifice (10 Gal.) 91441 90 Elbow 3/8" x 3/8" 92741 Main Burner Orifice Elbow -outlet 91603 Jade Pilot 91858 Door Hardware Kit 91514 Access Door (6 Gallon) Colonial White 93993 Access Door (10 Gal.) 91928 Set of 4 Corner Brackets 91857 Drain Plug 1/2" 92698 Petcock Drain Valve 1/8" 93804 Piezo Electrode - hard-wired 93801 Piezo Ignitor Module - hard-wired 93803 Piezo Wiring Harness - hard-wired 96010 Ring & Gasket Kit for service tank 91796 Drawn Pan 6 Gallon Pilot 93935 Drawn Pan 10 Gallon Pilot 91604 Pressure Temperature Relief Valve 91174 Fiberboard Jacket (6 Gal.) 91240 Styrofoam tank cover - top 91241 Styrofoam tank cover - bottom 93912 Fiberboard Jacket (10 Gal.)
No Longer Available (use 91603) No Longer Available (Use 92942) No Longer Available
G4SM
GC10A-2P
GC10A-2
91238 Styrofoam tank cover - bottom 91239 Styrofoam tank cover - top 91182 110VAC On/Off Switch & Jct Box (10 Gal.) 91580 110 VAC Element (Bolt-on) 92942 110VAC E.C.O. Switch 92943 110VAC 140 Thermostat 92857 110VAC On/Off Switch (6 Gal.) 92858 110VAC On/Off Switch (10 Gal.) 91092 110VAC On/Off Switch (6 Gal.) 91089 110VAC On/Off Switch (10 Gal.) 91853 110 VAC Thermostat (Rectangle) 91116 110VAC On/Off Switch & Jct Box (6 Gal.) 91160 110 VAC Element/Gasket (screw-in) 92249 110 VAC Element/Gasket (screw-in) 91873 Thermostat/E.C.O. 110 VAC 93297 Conversion to Pilot 6 gallon 110VAC 93299 Conversion to Pilot 10 gallon 110VAC 91591 Conversion to Pilot 6 gallon 110VAC 91596 Conversion to Pilot 10 gallon 110VAC
No Longer Available (use 910921 or 91116) No Longer Available (use 91089 or 91182)
34
G4SM
GC6AA-7, GC6AA-7P
GC6AA-8, GC6AA-8P
G10B, G10C
23 24 19 24 25 25
16
17 18
19
18 22 21
35
15-A
Brown
31
Red Brown
5 7 8
28
26
First number in matrix refers to illustration number, the second is the part number.
36
GCH6A-10E, GC6AA-10E
September 2003
91470 130 Front Mount thermostat (not shown) 93105 Adjustable Thermostat (retrofits front-mount thermostats) (not shown) 92610 Gas Line Grommet (not shown) 1 2 3 3 4 4A 4B 5 5A 6 6 6 7 8 8A 90960 Flue Box and Gasket 92640 Grille, New Style in Door 93993 Access Door (10 Gal.) 91420 Potted Circuit Board (post electrode connection) 93865 Potted Circuit Board (Spade Electrode Connection 93851 Potted Circuit Board - Combo 91606 Electrode (Remote Sense) 93868 Electrode (Local Sense) 93919 Wiring Harness 93189 Wiring Harness 93191 Wiring Harness Combo 91044 45 Elbow 3/8" 93870 White Rodger Valve (6 & 10 Gal.) 93243 Gas Valve Bracket - (6 Gal.) (Use with 93870) 93862 Gas Valve Bracket - (10 Gal.) (Use with 93870) 8B 9 10 10 11 11 11 12 13 14 15 94787 Gas Valve Bracket - 1 piece 91563 Orifice Holder 92742 Main Burner Orifice 6 Gallon 93914 Main Burner Orifice 10 Gallon 91638 Main Burner 6 Gallon 92615 Main Burner 6 Gallon 96206 Main Burner 10 Gallon 91858 Door Hardware Kit 91928 Set of 4 Corner Brackets 92220 Styrofoam tank cover - bottom 92221 Styrofoam tank cover - top 91238 Styrofoam tank cover - bottom 91239 Styrofoam tank cover - top
G6A-2E, GH6-3E
G10-2E G10-3E
37
GC10A-4E, GCH10A-4E
G610-3E, GH610-3E
GH10-2E, GH10-3E
GC10-1E, GC10-2E
G10-1E, GH10-1E
GCH6A-10E, GC6AA-10E
September 2003
15-A 91802 Drawn Pan (Electronic 6 Gallon) 15-A 93871 Drawn Pan (Electronic 10 Gal.) 16 16 16 16 17 18 19 21 22 23 24 25 28 29A 29B 30 31 31 31 33 N/S N/S N/S N/S 92857 110VAC ON/OFF Switch (6 Gal.) 92858 110VAC On/Off Switch (10 Gal.) 91092 110VAC ON/OFF Switch (6 Gal.) 91089 110VAC On/Off Switch (10 Gal.)
No Longer Available (Use 91092 or 91116) No Longer Available (Use 91089 or 91182)
91853 110 VAC Thermostat (Rectangular) 91580 110 VAC Element (Bolt-on) 91182 110VAC On/Off Switch & Jct Box 92942 110VAC E.C.O. 92943 110VAC 140 Thermostat 91116 110VAC On/Off Switch & Jct Box 92249 110VAC Elmnt/Gskt (screw-in) Kit 91873 Thermostat/E.C.O. 110 VAC 91447 Front Mount E.C.O./thermostat 91857 Drain Plug Kit 1/2" 92698 Petcock Drain Valve 1/2" 91604 Pressure Temperature Relief Valve 91859 Switch 12 VDC-White 91959 Switch 12 VDC-Black 91230 Switch 12 VDC-White Combo 93866 Thermal Cut-off 90145 Fuse, Mini 2AMP 93849 Relay 91222 Junction Box 110V 91224 Junction Box 110V
38
GC10A-4E, GCH10A-4E
G610-3E, GH610-3E
GH10-2E, GH10-3E
GC10-1E, GC10-2E
G10-1E, GH10-1E
G6A-2E, GH6-3E
G10-2E G10-3E
91411
91412
91591
91592
91593
91596
91641
91642
93950
93952
93953
94205
91059
91053
q
91060
q
MODELS
GAS G6A-2, G6A-3, G6A-6, G6A-7 G10-1, G10-2 GAS PILOT-RELIGHT G6A-6P, G6A-7P GC6AA-7P, GC6AA-8P GAS/PILOT RELIGHT COMBINATION GC10-2P G10-1P, G10-2P GC10A-2P, GC10A-3P GAS & ELECTRONIC IGNITION GH10-1E, GH10-2E, GH10-3E G10-1E, G10-2E, G10-3E G6A-4E, G6A-6E, G6A-7E, G6A-8E GH6-4E, GH6-6E, GH6-7E, GH6-8E GAS/ELECTRIC & ELECTRONIC IGNITION GCH6-4E, GCH6-6E, GCH6-7E GC6A-7E GCH10A-4E GCH10A-1E, GCH10A-2E, GCH10A-3E GC10A-4E GC10A-1E. GC10A-2E, GC10A-3E GC10-1E, GC10-2E GCH10-2E GAS/ELECTRIC COMBINATION GC6A-3, GC6A-6, GC6A-7, GC6AA-7, GC6AA-8 GCH6A-7E, GCH6A-8E, GCH6A-9E GCH6A-10E GC6AA-7E, GC6AA-8E, GC6AA-9E GC6AA-10E GC10-1, GC10-2 GC10A-2, GC10A-3 HEAT EXCHANGE GH6-3, GH6-6, GH6-7 q
q q q q q q q q q q q q q q q q q q q q q q q q
All tanks include the insulation jacket, rings and gaskets. On all combination gas/110VAC tanks, in addition to the items mentioned above, they will also come equipped with the 110VAC heating components attached (junction box, thermostat, ECO and heating element).
39
91028
September 2003
1 3 4 2B 2A
n Fro
a Re
10 9
8 7 6 5
ITEM
1
PART
DESCRIPTION
EHM4-SM Service Tank Plate ECO Switch (220V) Thermostat, ECO, plate, wires (110V) High Limit Thermostat (140o)
Thermostat/ECO Kit
ITEM
PART
STATUS
DESCRIPTION
EHM6 Service Tank EHM6 FHX Tank EHM11 Service Tank\ EHM11 FHX Tank
1 91585 NLA 1 91586 NLA 1 93291 NLA 1 93873 NLA NLA - MUST BUY NEW UNIT
2A 2B/3 2C 3
2/3
91874 90045 92236 91479 91489 91580 91851 92679 91098 91604 92655 91459 91782 91781
Drain Valve 3/4 Access Cover (NEW STYLE) Insulator Front & Rear Hold Down Bracket (4 & 6 gal) Front & Rear Hold Down Bracket (11& 20 gal) Heating Element (110V) and gasket Heating Element (220V) and gasket Gasket Heating Element (110V) Gasket Heating Element (220V) Relief Valve (50 psi) Relief Valve (75 psi) Thermostat for Solenoid Valve (EHP10) Solenoid Valve (EHP10) Water Valves (EHP10)