2010/ 2011

LCCI Course Catalogue

Anglo-American School Belgrade
This booklet contains all of the LCCI courses offered at the Anglo-American School of Belgrade.

2010/2011

Anglo-American School Belgrade

LCCI Course Catalogue

Anglo-American School Belgrade

LCCI Course Catalogue

Table of Contents
Introduction .................................................................................................................................................. 5 Courses Offered ............................................................................................................................................ 7 English Qualifications ................................................................................................................................ 7 100 LCCI: English for Business (EFB)...................................................................................................... 7 101 LCCI: English for Business (EFB)...................................................................................................... 7 102 LCCI: English for Business (EFB)...................................................................................................... 7 103 LCCI: English for Business (EFB)...................................................................................................... 8 104 LCCI: English for Business (EFB)...................................................................................................... 8 111 LCCI: English for Commerce (EFC) .................................................................................................. 8 112 LCCI: English for Commerce (EFC) .................................................................................................. 8 113 LCCI: English for Commerce (EFC) .................................................................................................. 9 121a LCCI: English for Tourism (EFT)..................................................................................................... 9 121b LCCI: English for Tourism (EFT) .................................................................................................... 9 122a LCCI: English for Tourism (EFT)..................................................................................................... 9 122b LCCI: English for Tourism (EFT) .................................................................................................... 9 Professional Financial Quantitative Qualifications ................................................................................. 10 200 LCCI: Book-keeping ...................................................................................................................... 10 201 LCCI: Book-keeping ...................................................................................................................... 10 202 LCCI: Book-keeping ...................................................................................................................... 10 210 LCCI: Business Calculations .......................................................................................................... 10 211 LCCI: Business Calculations .......................................................................................................... 10 212 LCCI: Business Calculations .......................................................................................................... 11 222 LCCI: Cost Accounting .................................................................................................................. 11 223 LCCI: Cost Accounting .................................................................................................................. 11 Professional Business, Administration and IT Qualifications .................................................................. 12 301 LCCI: Business Administration...................................................................................................... 12 302 LCCI: Business Administration...................................................................................................... 12

Anglo-American School Belgrade

LCCI Course Catalogue

303 LCCI: Business Administration...................................................................................................... 12 312 LCCI: Employability Skills .............................................................................................................. 12 322 LCCI: Meetings ............................................................................................................................. 12 323 LCCI: Meetings ............................................................................................................................. 12 331 LCCI: Practical ICT Skills ................................................................................................................ 13 332 LCCI: Practical ICT Skills ................................................................................................................ 13 333 LCCI: Practical ICT Skills ................................................................................................................ 13 341 LCCI: Practical Word Processing ................................................................................................... 13 342 LCCI: Practical Word Processing ................................................................................................... 13 353 LCCI: Principles and Practice of Management ............................................................................. 14 364 LCCI: The Legal Environment ....................................................................................................... 14 371 LCCI: Using the Internet ............................................................................................................... 14 Professional Marketing and Customer Service Qualifications ................................................................ 15 403 LCCI: Advertising .......................................................................................................................... 15 412 LCCI: Customer Service ................................................................................................................ 15 413 LCCI: Customer Service ................................................................................................................ 15 423 LCCI: Internet Marketing .............................................................................................................. 15 432 LCCI: Marketing ............................................................................................................................ 15 433 LCCI: Marketing ............................................................................................................................ 16 443 LCCI: Public Relations ................................................................................................................... 16 Supplemental Programs.............................................................................................................................. 17 English Language Skills Assessment (ELSA) ............................................................................................. 17 JETSET ESOL International Qualifications ............................................................................................... 17 Communication Guidelines ......................................................................................................................... 18

Anglo-American School Belgrade

LCCI Course Catalogue

Anglo-American School Belgrade

Introduction
Anglo-American School, now offers the courses and programs of the London Chamber of Commerce and Industry (LCCI). This booklet lists all LCCI courses that candidates may take at Anglo-American School, as well as communication guidelines. All of our courses reflect real world situations by providing actual scenarios and case studies from specialized newspapers, magazines, or textbooks. These courses are designed to enhance the candidate's ability to work in the business environment. To fully benefit from the course, candidates should focus on enhancing their own language and business skills. All candidates are expected to take a placement exam before they start any LCCI course. Placement exams are scheduled at the beginning of each course term. We use the English Language Skills Assessment (ELSA) for candidate placement. This exam is a diagnostic tool that checks all four language skills (listening, reading, speaking, and writing). Upon completion of this exam, candidates are directed towards the course that matches their language ability. Candidates are expected to invest additional time working out of class, practicing material learned during class time, in order to fully master the syllabus guidelines and advance to the next level. Additionally, they are supplied with various learning materials, both in print and electronic format, that provide a rich database of templates and handouts for their future business interactions. AngloAmerican School provides students with all the materials necessary to pass the exams; however, it cannot promise that students will pass the courses if they do not commit adequate time to their learning. Employers are able to follow the progress of their employee throughout the course by means of an online portal, where teachers write in details regarding candidate's progress in the course. However, final exams for these courses are graded externally by LCCI. If candidates request additional support in preparation for their desired exam, the school will meet the requests. Candidates with disabilities can ask for special course arrangements including additional support for materials in accessible formats and for assessment activities. Candidates are obliged to follow LCCI and Anglo-American School's guidelines for all tests and exams.

Anglo-American School Belgrade

LCCI Course Catalogue

Anglo-American School can organize courses at the employer's facility as well as transportation of candidates to and from our school. Candidates who live outside of Belgrade may request distance learning classes (using IS Distance Learning Systems and similar tools).

Anglo-American School Belgrade

LCCI Course Catalogue

Courses Offered
English Qualifications
100 LCCI: English for Business (EFB) Preliminary Level This course is designed to train candidates in a predictable business English context to: identify basic data, facts and instructions produce basic, formulaic text listen and understand short, basic, business-related English conversations and announcements understand basic, spoken and recorded business English participate in short conversations in routine contexts 101 LCCI: English for Business (EFB) Level 1 This course is designed to train candidates to develop the ability to: read and understand basic business-related English texts write basic English for simple, brief business communications understand simple, spoken and recorded business English participate in short conversations 102 LCCI: English for Business (EFB) Level 2 This course is designed to enable candidates to develop the ability to: write apt and accurate English suited to the stated purpose understand and write English using formats that are current and common in business communication adopt the tone, form, layout, content and composition appropriate to the requirements of a given situation understand spoken and recorded Business English at the defined level participate in conversations

Anglo-American School Belgrade

LCCI Course Catalogue

103 LCCI: English for Business (EFB) Level 3 This course is designed to train candidates in a predictable business English context to: understand and write English used in a variety of ways within a range of business contexts employ appropriate business formats and styles to produce a range of business documents for different audiences and purposes understand spoken and recorded Business English at the defined level participate in conversations and discussions make an oral presentation on a business-related topic 104 LCCI: English for Business (EFB) Level 4 This course is designed to train candidates in a predictable business English to develop the ability to: understand authentic business texts write English in a wide variety of ways within an extensive range of business contexts listen and understand business-related material such as conversations, announcements, short talks, and news bulletins give clear, detailed oral descriptions and presentation on complex subjects express themselves orally in a clear and appropriate style on business or professional matters 111 LCCI: English for Commerce (EFC) Level 1 This course is designed to enable candidates to: read and understand basic English texts based on general commercial topics write basic English for simple, general, and commercial topics conduct brief formal communications 112 LCCI: English for Commerce (EFC) Level 2 This course is designed to enable candidates to develop the ability to: read and understand basic English texts based on general commercial/industrial topics write apt and accurate English which is suitable for its intended purpose within the syllabus topic requirements (general commercial or industrial topics) prepare business letters

Anglo-American School Belgrade

LCCI Course Catalogue

113 LCCI: English for Commerce (EFC) Level 3 This course is designed to enable candidates to: write apt and accurate English relating to general commercial, business, industrial topics prepare formal business letters read and understand English texts based on general commercial/business/industrial topics 121a LCCI: English for Tourism (EFT) Level 1 Certificate in Spoken English for Tourism This course is designed to enable candidates to communicate effectively verbally in English at a customer liaison level for the hospitality, travel and tourism industry. 121b LCCI: English for Tourism (EFT) Level 1 Certificate in Written English for Tourism This course is designed to enable candidates to communicate effectively in English at customer liaison level for the hospitality, travel and tourism industry in a written medium. 122a LCCI: English for Tourism (EFT) Level 2 Certificate in Spoken English for Tourism This course is designed to enable candidates to develop the spoken skills required to communicate effectively in English at a professional or supervisory level in the hospitality, travel, and tourism industry. 122b LCCI: English for Tourism (EFT) Level 2 Certificate in Written English for Tourism This course is designed to enable candidates to develop the organizational and written skills required to communicate effectively in English at a supervisory level in the hospitality, travel and tourism industry.

Anglo-American School Belgrade

LCCI Course Catalogue

Professional Financial Quantitative Qualifications

The following professional level courses are only intended for candidates that have been placed by the English placement exam and are working on furthering their Business Financials Knowledge (must have prior Finance or Accounting experience). 200 LCCI: Book-keeping Preliminary Level The book-keeping course will develop candidates knowledge and skills in preparing and recording source documents. Students will broaden their knowledge and understanding of general financial concepts and documentation while building upon the basic principles underlying the recording of business transactions. 201 LCCI: Book-keeping Level 1 The book-keeping course will develop candidates knowledge and skills in preparing and recording source documents. Students will broaden their knowledge and understanding of general financial concepts and documentation while building upon the basic principles underlying the recording of business transactions. This level will focus on training candidates to prepare final accounts for sole traders. 202 LCCI: Book-keeping Level 2 The book-keeping course will develop candidates knowledge and skills in preparing and recording source documents. Students will broaden their knowledge and understanding of general financial concepts and documentation while building upon the basic principles underlying the recording of business transactions. This level will focus on training candidates to prepare final accounts for partnerships, nontrading organizations, and limited companies as well 210 LCCI: Business Calculations Preliminary Level The business calculations course will help candidates develop a broad knowledge and understanding of standard business calculations. 211 LCCI: Business Calculations Level 1 This course will help candidates develop a broad knowledge and understanding of standard business calculations and prepare candidates to apply this knowledge to business situations.

10

Anglo-American School Belgrade

LCCI Course Catalogue

212 LCCI: Business Calculations Level 2 This course will continue to grow upon material from previous levels by helping candidates develop a broad knowledge and understanding of standard business calculations and prepare candidates to apply this knowledge to business situations. 222 LCCI: Cost Accounting Level 2 The cost accounting course will teach students the cost accounting principles. This course is intended for individuals already working in accounting. 223 LCCI: Cost Accounting Level 3 This course will further develop the concepts taught in Level 2. It will teach students the cost accounting principles. This course is intended for individuals already working in accounting.

11

Anglo-American School Belgrade

LCCI Course Catalogue

Professional Business, Administration and IT Qualifications

The following professional level courses are only intended for candidates that have been placed by the English placement exam and are working on furthering their Business, Administration, or IT Qualifications (must have prior experience in fields). 301 LCCI: Business Administration Level 1 The business administration course will give students a firm understanding of routine administration, procedures and standards as well as establishing levels of competence in the use of office equipment, business services and supplies. 302 LCCI: Business Administration Level 2 The business administration course will continue to build upon the students firm understanding of routine administration, procedures and standards as well as establishing levels of competence in the use of office equipment, business services and supplies. 303 LCCI: Business Administration Level 3 The business administration course will continue to build upon the students firm understanding of routine administration, procedures and standards as well as establishing levels of competence in the use of office equipment, business services and supplies. This course will solidify all of the material from Levels 1 and 2. 312 LCCI: Employability Skills Level 2 The employability skills qualification will help candidates develop interview skills as well as greater efficiency in the workplace. The course will cover generic workplace skills required when seeking employment or when working in any vocational sector. 322 LCCI: Meetings Level 2 The meetings course will teach candidates how to arrange, conduct and review meetings. 323 LCCI: Meetings Level 3 The meetings course will teach candidates how to arrange, conduct and review meetings. The course design takes into account health and safety, disability access and new technologies to ensure that all candidates know how to prepare meetings for a broader audience.

12

Anglo-American School Belgrade

LCCI Course Catalogue

331 LCCI: Practical ICT Skills Level 1 The practical ICT skills course is designed to develop and progress students practical ICT skills. The qualification aim to enable candidates to develop their understanding and practical ability across the key areas of Word Processing, Spreadsheet, Database, Presentation Software and Email Internet and IT Security at the respective levels. The qualification suite is endorsed by the IT occupational standards setting body in the UK. 332 LCCI: Practical ICT Skills Level 2 The practical ICT skills course is designed to develop and progress students practical ICT skills. The qualification aim to enable candidates to develop their understanding and practical ability across the key areas of Word Processing, Spreadsheet, Database, Presentation Software and Email Internet and IT Security at the respective levels. This level will teach candidates further caveats and tricks to make use of these tools easier. The qualification suite is endorsed by the IT occupational standards setting body in the UK. 333 LCCI: Practical ICT Skills Level 3 The practical ICT skills course is designed to develop and progress students practical ICT skills. The qualification aim to enable candidates to develop their understanding and practical ability across the key areas of Word Processing, Spreadsheet, Database, Presentation Software and Email Internet and IT Security at the respective levels. This level will ensure that candidates are able to perform all ICT tasks with ease and speed. The qualification suite is endorsed by the IT occupational standards setting body in the UK. 341 LCCI: Practical Word Processing Level 1 The practical word processing course is for candidates who want to acquire fundamental word processing skills required in the modern business environment. 342 LCCI: Practical Word Processing Level 2 The practical word processing course is for candidates who want to acquire fundamental word processing skills required in the modern business environment. This level takes candidates knowledge one step further in solidifying the material from the previous level.

13

Anglo-American School Belgrade

LCCI Course Catalogue

353 LCCI: Principles and Practice of Management Level 3 The principles and practice of management course is designed to help candidates provide evidence of a broad knowledge and understanding of the role of management within an overall business environment. This course is ideal for anyone intending to undertake a career in management. 364 LCCI: The Legal Environment Level 4 The legal environment course will help candidates understand the law as it relates to industrial and commercial society as well as how it governs professional practice. 371 LCCI: Using the Internet Level 1 The using the internet qualification is to help candidates develop and demonstrate their knowledge and understanding of the internet and its application to the business world.

14

Anglo-American School Belgrade

LCCI Course Catalogue

Professional Marketing and Customer Service Qualifications

The following professional level courses are only intended for candidates that have been placed by the English placement exam and are working on furthering their Business Marketing and Customer Service Qualifications (must have prior experience in fields). 403 LCCI: Advertising Level 3 The advertising course is setup to help students develop knowledge and understanding of advertising as part of the marketing of products, services and organizations. The course will cover relevant advertising messages with constraints of law and codes of practice. Students will have an awareness of the principles of delivering relevant messages to the selected target audience. 412 LCCI: Customer Service Level 2 The customer service qualifications are aimed to help candidates in developing an understanding of the concepts in delivering good customer service and the ability to apply these to realistic situations. 413 LCCI: Customer Service Level 3 The customer service qualifications are aimed to help candidates in developing an understanding of the concepts in delivering good customer service and the ability to apply these to realistic situations. These qualifications are suitable for those who are working, or intending to work, in a customer service advisory or supervisory role. 423 LCCI: Internet Marketing Level 3 The internet marketing will broaden candidate understanding of a full range of internet marketing activities and the difference between using the internet versus more traditional marketing media. 432 LCCI: Marketing Level 2 The marketing qualification covers the principles of marketing as a business function. This course opens doors to professional bodies and provides a progressional route to broader understanding of the principles, concepts and definitions of the crucial business skill of successful marketing.

15

Anglo-American School Belgrade

LCCI Course Catalogue

433 LCCI: Marketing Level 3 The marketing qualification teaches the principles of marketing as a business function. This level will further progress the principles, concepts and definitions to enable candidates to successfully market. Candidates will be able to identify different types of marketing as well as create their own marketing. 443 LCCI: Public Relations Level 3 The public relations course will give candidates a background of the core activities found in both public relations consultancies and in-house departments. The candidates should be familiar with modern communications techniques and how such techniques can help in the efficient operation/management.

16

Anglo-American School Belgrade

LCCI Course Catalogue

Supplemental Programs
English Language Skills Assessment (ELSA)
ELSA is a diagnostic tool covering the 4 language skills listening, reading, speaking and writing. The ELSA tests are flexible in that t candidates can choose to do any combination of assessments. They are available on demand and as either on-screen or paper based assessments. The aims are to: measure general English language competence using work, home, social and travel settings test a persons ability to understand and communicate in the real world present a skills-based (listening, reading, writing, and speaking) interpretation of English language ability

JETSET ESOL International Qualifications

The JETSET ESOL International Qualifications are skills based English language qualifications that have been designed to develop and assess a candidates ability to communicate in English. The tests are taken under examination conditions at increasing levels of difficulty and cover the four skill areas of Listening, Speaking, Reading and Writing.

17

Anglo-American School Belgrade

LCCI Course Catalogue

Communication Guidelines
Anglo-American School uses professional business communication guidelines to prepare candidates for a realistic business environment. Our faculty use NameSurname@angloamericanschool.net (ex. PetarPetrovic@angloamericanschool.net) email addresses for all communication related to school work. Additional on-line resources that ease communication between teachers and students are available, and students can monitor their progress remotely throughout the course. All candidates are required to attend classes on a regular basis. If a candidate is late or misses classes, he or she must inform the school about the absence. Candidates attending Professional Qualifications courses are required to communicate with their teachers solely in English. They should strive to maintain and develop their English language skills by keeping up with the course material as it is taught.

18