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    Lifetime and Support Matrix For SAP GUI For Windows

    Uploaded by

    bijue
    This document summarizes the support provided by SAP for its GUI for Windows product when used on different Windows operating systems and versions. It shows that SAP GUI 7.30 has limited support on newer operating systems like Windows 8.1 and 2012 Server. Support also depends on the support provided by Microsoft for the underlying operating system. The document explains terminology like "limited support" which means SAP may not be able to solve problems unique to that platform.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Lifetime and Support Matrix For SAP GUI For Windows

    Uploaded by

    bijue
    452 views2 pages
    This document summarizes the support provided by SAP for its GUI for Windows product when used on different Windows operating systems and versions. It shows that SAP GUI 7.30 has limited support on newer operating systems like Windows 8.1 and 2012 Server. Support also depends on the support provided by Microsoft for the underlying operating system. The document explains terminology like "limited support" which means SAP may not be able to solve problems unique to that platform.

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    Lifetime and Support Matrix for SAPGui for Windows

    Original Title

    Lifetime and Support Matrix for SAP GUI for Windows

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    This document summarizes the support provided by SAP for its GUI for Windows product when used on different Windows operating systems and versions. It shows that SAP GUI 7.30 has limited support on newer operating systems like Windows 8.1 and 2012 Server. Support also depends on the support provided by Microsoft for the underlying operating system. The document explains terminology like "limited support" which means SAP may not be able to solve problems unique to that platform.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    452 views2 pages

    Lifetime and Support Matrix For SAP GUI For Windows

    Uploaded by

    bijue
    This document summarizes the support provided by SAP for its GUI for Windows product when used on different Windows operating systems and versions. It shows that SAP GUI 7.30 has limited support on newer operating systems like Windows 8.1 and 2012 Server. Support also depends on the support provided by Microsoft for the underlying operating system. The document explains terminology like "limited support" which means SAP may not be able to solve problems unique to that platform.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    SAP GUI for Windows Release / Platform Availability & support - December 23, 2013 See also: SAP

    notes 147519 & 66971

    Windows XP
    X

    Windows 2003 Server


    X

    Windows Vista (only "Business", Windows 2008 "Ultimate" and Server / Windows "Enterprise" edtions) 2008 R2 Server
    X X

    Windows 7
    X

    Windows 8 (only "Pro" and "Enterprise" editions)


    X (as of patchlevel 1)

    Windows 8.1 (only "Pro" and "Enterprise" editions)


    X (as of patchlevel 6 hotfix 1)

    Windows 2012 Server


    X (as of patchlevel 2)

    SAP GUI for Windows 7.30


    Limited support after April 14, 2009 => operating system upgrade recommended Support ends April 08, 2014 Until December 31, 2014 Limited support after June 30, 2010 => operating system upgrade recommended Support ends July 14, 2015 Until June 30, 2016 Limited support after March 31, 2012 => operating system upgrade recommended Limited support after January 13, 2015 => operating system upgrade recommended Limited support after January 13, 2015 => operating system upgrade recommended Limited support after January 09, 2018 => operating system upgrade recommended

    SAP GUI Version support timeline SAP GUI for Windows 7.30 is available since 26th of June 2012. SAP GUI for Windows 7.30 support ends on July 15, 2015.

    Platform support restriction Limited support from Operating System vendor Platform support deadline No support from Operating System vendor Additional "post mortem" QA procedures for platform

    Limited support after January 09, 2018 => operating system upgrade recommended

    Limited support after January 09, 2018 => operating system upgrade recommended

    Support ends April 11, 2017 Until March 31, 2018

    Support ends January 14, Support ends January 14, Support ends January 10, 2020 2020 2023 Until December 31, 2020 Until December 31, 2020 Until December 31, 2023

    Support ends January 10, Support ends January 10, 2023 2023 Until December 31, 2023 Until December 31, 2023

    Legend
    X: GUI / Platform combination is preferred X: GUI / Platform combination is available o: GUI / Platform combination is NOT available

    A given combination of Windows operating system and SAP GUI release is supported as long as both the operating system AND the SAP GUI release is supported. Clients can also be used to access SAP via Terminalserver or Citrix Presentation Server. End of Support for SAP GUI for Windows 7.20
    On 12th of Apil 2013 support for SAP GUI for Windows 7.20 ended. If you are using this or an earlier release of SAP GUI for Windows please upgrade to SAP GUI for Windows 7.30 as soon as possible.

    Support for older Operating Systems


    Windows 2000 Support for SAP GUI on Microsoft Windows 2000 was dropped in July 2010 since Microsoft terminated support for this operating system on 13th of July 2010. Customers still using Windows 2000 are strongly advised to migrate

    Compatibility and Upgrade


    SAP GUI for Windows is "downward compatible". You can use, for example, SAP GUI for Windows 7.30 with SAP R/3 3.1, 4.0, 4.5, 4.6 or other pre-existing SAP products starting with SAP R/3. However please be aware that while connectivity to older SAP releases is possible, official support is limited to those SAP releases which are still within their respective maintenance period (including extended maintenance and for products newer than or equal to SAP R/3 3.1i customer-specific maintenance). You do not neccessarily have to upgrade your frontend software (mind the restrictions mentioned above) when upgrading to a new SAP release (as long as you are using at least SAP GUI for Windows 6.20) though you will not benefit from new features newer SAP GUI releases may offer. You can upgrade SAP GUI prior to upgrading your SAP system. When upgrading SAP GUI, you should use the latest version available (please check for Hardware requirements in note 26417).

    What does it mean ...


    ... Limited support ... Support ends ... Post mortem QA procedures SAP may not be able to solve problems that occur exclusively on such a platform. In these cases an operating system upgrade may be the only solution SAP can offer. SAP does not solve / handle problems that occur exclusively on these platforms. For an additional transition phase of up to 12 month, SAP applies QA procedures to patches on these platforms.

    Appendix: Operating System Lifetime (defined by OS vendor) End of Life: Windows 98 30/2006 (on "paid Entering Non-Supported phase: 1/2004 (*) incident" support basis) End of Life: 6/2004 Windows NT 4.0 Entering Non-Supported phase: 6/2003 (*) End of Life: 6/2010 Windows 2000 Entering Extended Support phase: 6/2005 (*) End of Life: 4/2014 Windows XP Professional Entering Extended Support phase: 4/2009 (*) End of Life: 7/2015 Windows 2003 Server Entering Extended Support phase: 7/2010 (*) End of Life: 4/2017 Windows Vista Entering Extended Support phase: 6/2012 (*) End of Life: 1/2020 Windows 2008 Server Entering Extended Support phase: 1/2015 (*) End of Life: 1/2020 Windows 7 Entering Extended Support phase: 1/2015 (*) End of Life: 1/2020 Windows 2008 R2 Server Entering Extended Support phase: 1/2015 (*) End of Life: 1/2023 Windows 8 / 8.1 Entering Extended Support phase: 1/2018 (*) End of Life: 1/2023 Windows 2012 R2 Server Entering Extended Support phase: 1/2018 (*)
    (*) see also: http://support.microsoft.com/gp/lifeselect

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