March 2014

TM
PORTABLE RESTROOM OPERATOR

March 2014
www.promonthly.com
TRADING PLACES
Page 12
Canadas Affordable Portables swapped dump trucks for restroom rigs to retool a successful business
Raise a Glass
With clean, fresh service on tap, Floridas Allied Portables joins the Oktoberfest celebration Page 18
ON LOCATION:
TUFF-JON
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Thanks for visiting us
TABLE OF CONTENTS
March 2014
P O R TA B L E R E S T R O O M O P E R AT O R
www.promonthly.com
From the Editor: Act Like the Big Boys Whether your portable sanitation company is large or small, make it a point to build your business like an industry leader. - Jim Kneiszel @PROmonthly.com Check out exclusive online content Back at the Office: Join the Club? Warehouse shopping clubs promise good deals and business benefits, but does a membership make sense for your portable sanitation company? - Judy Kneiszel
COVER STORY
Published monthly by
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COLE Publishing Inc. 1720 Maple Lake Dam Rd. PO Box 220 Three Lakes, WI 54562 Copyright 2014 COLE Publishing Inc. No part may be reproduced without permission of the publisher. In U.S. or Canada call toll-free 800-257-7222 Elsewhere call 715-546-3346 Fax: 715-546-3786 Website: www.promonthly.com Email: pro@promonthly.com Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday SUBSCRIPTION INFORMATION: A one-year (12 issue) subscription to PRO in the United States or Canada is free to qualified subscribers. A qualified subscriber is any individual or company in the United States or Canada that partakes in the portable restroom industry. Non-qualified subscriptions are available at a cost of $60 per year in the United States and $120 per year outside of the United States. To subscribe please visit promonthly.com or send company name, mailing address, phone number and check or money order (U.S. funds payable to COLE Publishing Inc.) to the address above. MasterCard, VISA and Discover are also accepted. Supply credit card information with your subscription order. Our subscriber list is occasionally made available to carefully selected companies whose products or services may be of interest to you. Your privacy is important to us. If you prefer not to be a part of these lists, please contact Nicole at nicolel@colepublishing.com. CLASSIFIED ADVERTISING: Submit ads online at www.promonthly.com/ order/classifieds. Minimum rate of $25 for 20 words; $1 per each additional word. Include a photo for an additional $125. All classified advertising must be paid in advance. DEADLINE: Classified ads must be received by the 10th of the month for insertion in the next months edition. PHONE-IN ADS ARE NOT ACCEPTED. Fax to 715-546-3786 only if charging to MasterCard, VISA, Discover or Amex. Include all credit card information and your phone number (with area code). Mail with check payable to COLE Publishing Inc. to the address above. CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND ON THE INTERNET. Not responsible for errors beyond first insertion. DISPLAY ADVERTISING: Call Jim Flory at 800-994-7990. Publisher reserves the right to reject advertising, which in its opinion is misleading, unfair or incompatible with the character of the publication.
Jim Flory
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PROfile: Trading Places The owners of a Canadian constructionrelated company transitioned to providing portable restrooms and now enjoy a thriving business serving their former industry. - Peter Kenter
ON THE COVER: Tom and Janet Brownlee have spent more
than 20 years building their successful portable sanitation business in St. Williams, Ontario, Can. They are shown with a few of their service vehicles from Vacutrux Limited and restrooms from PolyJohn Canada. (Photo by Rodney Thwaites)
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On Location: Raise a Glass With clean, fresh service on tap, Floridas Allied Portables gives Oktoberfest visitors a reason to celebrate. - Betty Dageforde Safety First: 4 Tips for Safe Hauling Liquid loads present major challenges for route-running portable sanitation drivers. - Jim Kneiszel PRO Forum Chatter: A Fresher Truck Keeping a portable sanitation truck odor-free may be impossible, but whats the best way to minimize objectionable scents? Truck Corner: Tiny Bubbles in the Hose Trace the source of your air-lock problem and waste will flow more freely at the dump station. - Bob Carlson Product Focus: Trucks and Tanks - Craig Mandli Product News Industry News
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CIRCULATION: 2013 circulation averaged 9,781 copies per month. This figure includes both U.S. and International distribution. REPRINTS AND BACK ISSUES: Visit www.promonthly.com/reprints/order for options and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715546-3346) or email jeffl@colepublishing.com. To order back issues, call Nicole at 800-257-7222 (715-546-3346) or email nicolel@colepublishing.com.
30 36 37
2015 WATER & WASTEWATER EQUIPMENT, TREATMENT AND TRANSPORT SHOW

Education Day: February 23, 2015 Exhibits Open: Februry 24-26, 2015 Indiana Convention Center, Indianapolis, IN www.pumpershow.com
COMING NEXT MONTH April 2014

PROfile: Wisconsin PRO specializes in shower trailers On Location: Visiting a remote Canadian music festival
March 2014
Portable Restroom Operator
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ADVERTISERS
COMPANY A PAGE
in this issue
PAGE D
March 2014
COMPANY
COMPANY K
PAGE
COMPANY N
PAGE
COMPANY S
PAGE
Amthor International ........... 23
Deal Assoc. ........................... 31
KeeVac Industries, Inc. ......... 31 Kentucky Tank, Inc. .............. 34
National Tissue Company ..... 26 Safe-T-Fresh.......................... 9 NuConcepts ........................ 37 Satellite Industries ............... 27
Armstrong Equipment, Inc...... 25
E L EZTrakR Systems Inc. .......... 23 P Pik Rite, Inc. .......................... 5
ART Co. LLC . ......................... 11 F Five Peaks ............................13 Fruitland Manufacturing ....... 19
Liberty Financial Group, Inc. ..17 PolyJohn Enterprises ........... 39
Slide-In Warehouse .............. 25
C CEI Chandler Equipment, Inc. ...................................3

Paper & Chemicals
Liquid Waste Industries, Inc.... 7
T PolyPortables, Inc................. 40
Century Paper & Chemicals ....8 Chempace Corporation ....... 24 Classifieds ............................38 Comforts of Home Services, Inc. 24 J
dge The Pros E
M Marketplace ....................... 38 McKee Technologies Inc./ Explorer Trailers Surco Products
T.S.F. Company, Inc. ............... 2 R Roeda Signs & ScreenTech Imaging .......................... 26 Ronco Plastics ......................23
W Walex Products .................... 21 Water Cannon, Inc. .............. 29 March 2014
J & J Chemical Co.................15 J. C. Gury Company, Inc. ........ 8 Mid-State Tank Co., Inc. ......... 7
promonthly.com
FROM the EDITOR

March 2014
Contact us: PRO strives to serve the portable restroom industry with interesting and helpful stories. We welcome your comments, questions and column suggestions and promise a prompt reply to all reader contacts. Call 800/257-7222; fax 715/546-3786; email PRO editor Jim Kneiszel at editor@promonthly.com.
Act Like the Big Boys

WHETHER YOUR PORTABLE SANITATION COMPANY IS LARGE OR SMALL, MAKE IT A POINT TO BUILD YOUR BUSINESS LIKE AN INDUSTRY LEADER
By Jim Kneiszel
id you just return home from the Pumper & Cleaner Environmental Expo International in Indianapolis? If you did, you just saw the portable sanitation industry put its best foot forward for all the world to see. What do I mean? Product manufacturers displayed their latest and greatest offerings, from feature-filled and chromed-out vacuum trucks to sleek and stylish upscale restroom trailers; from the latest high-tech office products to new designs for basic restrooms. The tools of the trade get better every year better looking, more efficient, more reliable. Portable sanitation service providers who make the annual trek to the Indiana Convention Center are equally impressive. They often bring the whole crew, decked out in matching uniforms every day of the Expo, spending valuable hours researching products, taking advantage of Education Day seminars and generally soaking in as much information as they can. FOLLOW THE LEADERS The Expo is where many of the industrys finest go to stoke the entrepreneurial fire. One PRO on hand might have 50 employees and 5,000 restrooms out in the yard, and hes standing next to a one-manband operator with 100 units in the field behind his house. But they have something in common: They both want to be the best. Whether youre the guy whos conquering the major market or the upstart with a passion for the business, the goal should be to look like an industry leader at all times. With that thought in mind and fresh from my own Expo experience I present a list of several tips to build on your companys professionalism. Follow these bits of advice and even the smallest restroom company can act like the big boys.
At regular intervals, take a critical look at your service trucks and restroom inventory and replace aging or inefficient equipment. Err on the side of taking trucks or units out of service sooner rather than later.
every day. Put together a maintenance and inspection checklist and have drivers follow the guidelines every morning before pulling out of the driveway and every night before parking the truck. Dont fool yourself into thinking customers wont notice a dirty rig. Then to improve efficiency and on-time service, you need to route right. Using office technology tools, prepare smart routes daily that will save gas and spend your labor costs wisely. Make sure drivers have a smartphone and a tablet or laptop computer for better communication and instant job site accountability and customer billing. DONT LET A UNIT LEAVE THE YARD UNTIL ITS PERFECT Employ careful inventory control to ensure your customers never have to see a substandard restroom. Have a plan in place to handle, store and scramble units effectively when the driver brings them home. Clean units with a pressure washer when they return after a job and check them again before they leave for the next placement. Inspect for loose panels, popped rivets, tired springs, vandalism and faded or torn labels. Repair everything immediately. ALL SIGNS POINT TO SUCCESS Exceptional graphics and logos are no longer optional, but should be standard tools for a professional service provider. Do what you do well as in pumping and cleaning units for your customers and leave graphic design to the professionals. Just like you wouldnt trust an artist to operate your vacuum truck, you shouldnt attempt to draw your own company logo. Graphic art is as necessary as sound service practices to build the image you want. These services should be looked at as essential rather than something youll pay for when you think you can afford it. That goes for your advertising, your truck signage and your website. Make it carry a consistent, professional appearance. DO ONE THING TODAY TO BRING WOW TO YOUR CUSTOMER SERVICE Be memorable to customers by creating a signature service touch. Some companies offer uniformed attendants, bouquets of flowers in a restroom
CLEAN IS KING Its the second word in portable sanitation, but keeping things sanitary is your first priority. And theres no room for error if you want to be considered a professional operator. Effective and consistent technician training is critical, and arming them with the best tools for clean service is paramount. Expo attendees learned the training part through seminars, and saw the best cleaning products on the exhibit floor. One tip for consistency in your restroom service regimen: Write a handbook outlining your expected cleaning processes and make sure employees review it regularly. Then spot-check technician performance by periodically following drivers on a route. THE TRUCK IS YOUR BUSINESS NERVE CENTER First, make sure your service trucks are ready for a white glove test
March 2014
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trailer or personal thank-you gifts going out to new customers. I recall one PRO I talked to who delivered fresh cookies to her customers as a holiday gift. Think about a grand gesture you can make to set your business apart from the competition. Then follow through. OUT WITH THE OLD, IN WITH THE NEW At regular intervals, take a critical look at your service trucks and restroom inventory and replace aging or inefficient equipment. Err on the side of taking equipment out of service sooner rather than later. Ask someone from outside your company to conduct an inspection with you. They may notice something you dont see because you deal with the inventory every day. Recognize product advances in the tools you use, from computers to restroom trailers, and regularly invest in upgrades. MARKET LIKE YOU MEAN IT Your image may start and end with a mission statement, and anymore you dont want that mission to read: No. 1 in the No. 2 business. Go from embarrassing to emboldening by replacing tired, demeaning catchphrases with green and clean mission statements that will reel in big customers who demand to work with top-notch professionals. The kind of customers you want to work with appreciate a positive message, a streamlined and usable website and straightforward communication.
6 Hauler ......$2600.00 (12ft) 8 Hauler ......$3300.00 (16ft) 10 Hauler ......$3850.00 (20ft) 12 Hauler ......$4300.00 (24ft) 14 Hauler ......$4600.00 (28ft) 16 Hauler ......$5400.00 (32ft) 18 Hauler ......$6200.00 (36ft) 20 Hauler ......$6800.00 (40ft) Custom Lengths Also Available!
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March 2014
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In rural areas, railroad crossings are often rather basic, without the prominent crossing bars and flashing lights of busier intersections. As rail traffic increases, could those passive warning signs create a recipe for disaster? Learn what Editor Jim Kneiszel has to say about a fatal railroad crossing accident and find out what type of measures drivers can take to prevent such tragedies. www.promonthly.com/featured
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BACK at the OFFICE

March 2014
Writer Judy Kneiszel has operated her own small business for 15 years and is familiar with the many rewards and challenges of business ownership. Write to her with questions, comments or topic suggestions at thewordhouse@ameritech.net.
Join the Club?

WAREHOUSE SHOPPING CLUBS PROMISE GOOD DEALS AND BUSINESS BENEFITS, BUT DOES A MEMBERSHIP MAKE SENSE FOR YOUR PORTABLE SANITATION COMPANY?
By Judy Kneiszel
icture this: Its 7 a.m. You swing your truck into an almost empty parking lot grabbing a spot near the entry. You flash a card at an attendant as you enter a cavernous space where goods from soup to nuts to air conditioners are stacked almost floor to ceiling. You grab an oversized cart and pile it high with cases of toilet tissue, soft drinks to stock the office fridge, a years worth of copier paper, a huge package of muffins to treat everyone back at the office to breakfast for a couple of days, plus a two-pack of toner cartridges for your printer and a 50-piece tool set that just happened to catch your eye. You check out without having to wait in line and youre heading to the office by 7:25. In this scenario, you utilized a business membership at a warehouse club. Did you save money on every single item? Maybe. Maybe not. Did you save time using one-stop shopping and special business member hours? Probably. Is belonging to Sams Club, Costco or BJs worth the price of membership for a small business? That depends on several factors. WHY PAY TO SHOP? The warehouse club concept is simple. Consumers or businesses pay an annual membership fee. Nonmembers either cant shop at the club or pay a 5 to 15 percent markup on everything they buy. The club is a no-frills retail experience where products are not arranged in lovely displays, but sold directly off pallets. Items are sold in bulk. Youll find everything from big-screen TVs to specialty beer at these stores. But will you find enough staples of your small business to make a membership worthwhile? An obvious example for PROs is found in the ample bulk-packaged paper products aisle. You use a lot of toilet tissue and hand towels. Could the warehouse club be your go-to supplier of these products, or at least save you money if youre running short of product during a major special event? Or look at the maintenance needs of your vehicle fleet and restroom inventory. Do you replace a dozen tires a year on your pickups and service vans? How about batteries for your trucks, radios or hand-held devices? Do you go through power washers or other tools with regularity and can pick up replacements at the club? SELLING SERVICES, TOO Warehouse clubs offer a variety of services to businesses, which may or may not be cheaper than purchasing those services elsewhere. While they vary, one warehouse club offers 401(k) retirement plans, business phone packages, payment processing and payroll services, water delivery and check printing. Another warehouse club offers deep discounts on prescription medications in its pharmacy for business members as well as online ordering for next-day pickup, early shopping hours and credit card A warehouse store offers an processing services. ample supply of bulk paper One club offers inexpensive health products in case you need to pick up a few hundred rolls of screenings, another offers home and auto toilet tissue on the way to a insurance in selected states. One has even special event service. gotten into the small business lending (Photo by Jim Kneiszel) game. Some clubs have adjacent memberonly gas stations, which may or may not sell gas cheaper than other local stations depending on location and circumstances. WHICH CLUB IS FOR YOU? Membership costs $40 to $110 annually, depending on the club and type of membership. They all offer at least one level of membership plan that rewards customers with 2 percent payback on purchases up to a certain point. For big-volume shoppers, this means the membership can pay for itself, and then some. For example, purchasing six 80-roll cases of GeorgiaPacific Envision 2-ply bath tissue for $45.89 each every two weeks for a year would pay for a $110 Costco Executive Business membership, plus $22. (Yes, thats 11,520 rolls, but you get the point.) If you are in an area with a choice of warehouse clubs, check them all out. Traditionally, Sams Club has targeted small businesses, offering special shopping hours for business members and other perks. However, if the nearest Sams Club is further away or doesnt offer the products, brands or services your business is most likely to purchase, its not the best choice for you. Conversely, Costco may have what you need at great prices, but if you are going to waste 30 minutes circling the parking lot and standing in the checkout line every time you go there, maybe Sams is the best choice even if its further away.
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March 2014
Purchasing warehouse club memberships for your employees can be an appreciated yet somewhat inexpensive perk. Some companies give them as rewards for outstanding service or as Christmas gifts to employees.
In addition to the merchandise you see on the store floor, research the services each club offers. One may offer car rentals while the other offers boat loans. Will you use either of these? One of the chains does not have pharmacies. Is that a deal breaker for you? MEMBERSHIP AS AN EMPLOYEE BENEFIT Purchasing warehouse club memberships for your employees can be an appreciated yet somewhat inexpensive perk. Some companies give them as rewards for outstanding service or as Christmas gifts to employees. Some levels of membership allow 6 to 8 add-on memberships, which may be enough to supply a small companys entire office staff with a card. They can do their personal shopping at the club and its convenient that anyone on the staff can run out for office supplies. In addition to providing employees the chance to save a little money on groceries and household supplies, they may take advantage of discounted services offered by the warehouse club that you cant afford to provide as benefits. For example, many health insurance plans dont pay for routine vision exams. An eye exam at a clinic can run $200 out of pocket. An eye exam at a warehouse club is between $60 and $100. So while not fully covered, members see significant savings. Similarly, I found a club membership paid for itself at a time when my heath insurance did not provide a prescription benefit. Medications were significantly less expensive at Sams Club for those with a certain level of business membership. SAMPLE THE CLUBS FOR YOURSELF The only way to decide if a warehouse club membership is worth the expense for your business is to take the time to compare prices of the goods and services each club offers that your business will utilize to what you are paying for those things now. And dont forget to factor in your time and how much you value convenience. One final piece of advice: do your in-store research on a Saturday. Thats when clubs are most crowded, so youll get a feel for the parking lot situation and wait times at the registers. And thats when they give away the most food samples. So even if you decide not to join, youll get a free lunch out of it so it wont be a complete waste of time.
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FILE
COVER STORY
TRADING PLACES
The owners of a Canadian constructionrelated company transitioned to providing portable restrooms and now enjoy a thriving business serving their former industry
BY PETER KENTER
switch from the construction trade to the portable sanitation business has paid off in the long run for Affordable Portables of St. Williams, Ontario, Can. Owned and operated by Janet and Tom Brownlee since 1992, the business fields about 1,000 restrooms. Its located on the north shore of Lake Erie, about a two-hour drive southwest of Toronto. Offering a significant tourist clientele in warm summers, the winters often bring significant lake-effect snow and hazardous driving conditions. Before my husband Tom and I went into the portable restroom business, we had a construction company hauling sand and gravel that also featured some big septic pumping trucks, recalls Janet. However, one after the other we lost a lot of our good operators. Having done some work for portable restroom businesses, my husband thought it would be a better idea to sell the big trucks and try portable restrooms full time.
(continued)
Tom and Janet Brownlee are shown in front of their portable sanitation business with restrooms from PolyJohn Canada in the background. (Photos by Rodney Thwaites)
Affordable Portables
Owners: Tom and Janet Brownlee Years in business: 22 Employees: 10
St. Williams, Ontario, Can.
Ontario
Territory: 70-mile radius around the north shore area of Lake Erie Services: Portable sanitation for construction and special events Website: http://affordable-portables.ca
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March 2014
We have wheelchair units, pink ones for parties and breast cancer runs, womens events and birthday parties, white VIP units and trailers for weddings and construction. If theres something new, we want to be the first in the area to get it.
JANET BROWNLEE
The family started the business with 15 units from PolyJohn Canada and a solitary Dodge 4 X 4 with a 350-gallon tank, while Tom took on a position with the local municipality. Their son Ben was away at school, completing a program in mechanical engineering, but would return on weekends to help out. They would all pitch in and we would keep busy between portable restrooms and snow plowing contracts in the winter, she says.
Above: John Sherman positions a restroom at a drop site, with his service truck from Vacutrux Limited in the background. Right: Service technician John Sherman wipes down a PolyJohn restroom during a service call to one of many marina customers served by Affordable Portables.
THE FAMILY COMES HOME In 2000, Tom left his municipal job to join the business full time. With the business expanding, the company left the family home and moved to its own office and 1,000-square-foot shop built on the same 7-acre property. Daughter Sandra left her position as a high school chemistry teacher to join the company in 2003. Her specialties: computerizing the office and
(continued)
The Affordable Portables team includes, left to right, Jake Baese, Dave Woodward, Dan Wingrove, Jack Jennings, Matt Baese, Sandra Dekeyse, Janet Brownlee, Tom Brownlee, Ben Brownlee, John Sherman, Mark Hall, Brian Barber and Al Sherman.
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March 2014
chemistry, of course. She automated the companys books using Sage 50 software and plots route logistics. Ben joined the company in 2008. Today, the company offers 1,000 units supplied by PolyJohn Canada, in addition to several specialty trailers. We have wheelchair units, pink ones for parties and breast cancer runs, womens events and birthday parties, white VIP units and trailers for weddings and construction. If theres something new, we want to be the first in the area to get it, Janet says. The company provides four single heated units, two of which were built in-house and two supplied by McKee Technologies. Six double heated units are also supplied by McKee. The lone wedding trailer is from Wells Cargo, with the company planning to shop for a second wedding trailer in 2014. The business covers a radius of about 70 miles, in a semicircle nestled up to the Lake Erie shoreline. Routes are carefully planned both for delivery and service and for dumping at treatment plants. Provincial laws encourage operators to unload waste in the same region where it is collected. About 40 percent of the companys business comes from the construction industry, benefiting in part from Toms construction contacts. Construction continues year-round.
Ben Brownlee works on truck maintenance in the Affordable Portables service garage.
An engineer in the family

Ben Brownlee, supervisor and engineer with Affordable Portables in St. Williams, Ontario, Can., recalls the first shipment of disassembled portable restrooms to his parents business when he was a teenager. I was already mechanically inclined and I got right in there and started assembling them, he says. Ben pursued a career in mechanical engineering before returning to his parents business several years ago. He both supervises operations and works to design, assemble, repair and modify the equipment used by the business daily. We build heated portable restroom units, design and weld up equipment and build truck beds and bodies, he says. By bringing this work in-house we both cut costs and save time. He designs truck trailers and modifies existing trailers, strengthening the structures at points that are subject to breakage. Part of his job is to listen to drivers about the types of modifications that will make their jobs easier and make the business run more efficiently.
JOB SITE CHALLENGES Winter and construction job site accessibility provide constant challenges for the Affordable Portables team. Providing consistent, clean service is a job they take seriously. We winterize all of the construction portables, Janet says. When we place them, we pack snow around the base of the units to keep wind from coming up through the floor. Its the hardest time to keep the units clean because of the mud that gets tracked into them from the construction We do everything sites. For some of the more remote construction sites, we cant even get from oil and tire the truck near to the restrooms. We changes to painting have to go in with buckets of water to the tanks to major clean them to our satisfaction. repairs everything In some cases, the construction company will deliver the units to the but the government front gates for servicing, then move safety check. We them back into place, according to save a lot of money Janet. keeping the work Affordable Portables also provides high-rise construction units on site. by PolyJohn, equipped with a crane TOM BROWNLEE harness to allow them to be placed on any floor of a building under construction. You have to keep updated on the latest changes to the law for construction sites, says Janet. Labor inspectors are active in that market. Some larger specialty clients include the nearby Esso Refinery and Hydro One, the provinces electrical utility. For those runs we need to get through security checkpoints, she says. For the refinery, were required to bring a full fire suit as part of the safety requirements of the site. Local events served by Affordable Portables include concerts and bike rallies that require as many as 450 units at a time. Sleigh rides and other winter attractions help to keep the company busier in winter months. Seasonal farming also requires portable restrooms to serve migrant workers. The areas agricultural output includes produce, ginseng, apples and tobacco. Greenhouse farming for crops such as tomatoes requires units all through the winter. Other seasonal work includes trailer parks, roadside rest stops, and marinas located along nearby Lake Erie. We handle eight to 10 marinas along the lake, says Janet. We might have as many as 150 portable restrooms devoted to marinas, of which some are serviced about three times a week. Occasionally, as the marinas are being shut down, we get a call from one of the bigger boats, usually a 30-foot pleasure craft, to pump directly from the boat before its harbored for the winter. During peak season, the business expands to about a dozen workers, including family members. The slower season begins in December, with business picking up again in April. AN EXPANDING FLEET The company currently operates nine vacuum pumper trucks, all outfitted with Wallenstein vacuum pumps, and steel galvanized tanks by Vacutrux Limited. The oldest is a 2005 Ford F-450 with a 420-gallon waste/240-gallon freshwater tank. Next up is a pair of Hino 185s, a 2006 model with a 600-gallon waste/240-gallon freshwater tank, and a 2007 with a 480-gallon waste/360-gallon freshwater tank. The fleet also features four Dodge Rams (a 2007 3500 model and 2008, 2009 and 2011 5500 models), each outfitted with 420-gallon waste/240-gallon freshwater tanks. A lone
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March 2014
Word-of-mouth remains the companys best advertising, though the Affordable Portables website is getting more hits daily. The company also attends wedding shows and other trade events to promote its products and services. Daughter Sandra has also been active in developing pamphlets and brochures to leave as calling cards for the business. Sandra and Ben will one day take over the business entirely, if all goes according to plan. We can pretty much handle it ourselves now, and we do for two or three days at a time, she says. For now, as long as our parents are interested in being part of the business, we can use all the help we can get.
MORE INFO
Elmira Machine Industries/ Wallenstein Vacuum 800/801-6663 www.wallenstein.com PolyJohn Canada 800/465-9590 www.polyjohncanada.ca Vacutrux Limited 800/305-4305 www.vacutrux.com Wells Cargo, UltraLav 877/301-3837 www.ultralav.com
Janet Brownlee checks over 2008 Sterling Bullet features the same tank the daily workload from her configuration as the Dodges. office at Affordable Portables. The company has two new additions to its mobile family. The first is a 2013 Dodge Ram 1500 4 X 4, dedicated to picking up parts and delivering restrooms. It can tow any of three haulers, carrying six units, 10 units and 12 units. Most of the trailers are built in-house, with an occasional trailer supplied by McKee. The second new vehicle is a 2014 Freightliner M2 with Wallenstein pump and 1,200-gallon waste/600-gallon freshwater steel tank. A coil branching off the trucks radiator heats the freshwater. Long routes prompted the Brownlees to buy the truck with the larger capacity. We ordered this one because the routes are getting longer and this truck is as big as three of our regular tanks, says Janet. This will really cut down on hauling. Most maintenance is done at the company shop. We do everything from oil and tire changes to painting the tanks to major repairs everything but the government safety check, he says. We save a lot of money keeping the work on site. The construction work is hardest on the vehicles because of the mud and the potholes. That results in a lot of replaced ball joints and suspensions. Rust undercoating and oil sprays play a big part in winter maintenance to protect the vehicles from road salt. We use galvanized metal and brass fittings wherever we can, to keep ahead of the salt, Tom says. The shop also features its own truck-wash station, which cleans both grime and road salt off the vehicles daily. FULL CIRCLE CHECK Each morning, drivers perform a full circle check of their vehicles before going out on the road. Ministry of Transportation officials are strict with the rules and treat the work trucks like over-the-road haulers, pulling the plates at roadside for vehicles that dont pass spot inspections. Hiring qualified workers and professional development are important to the business. Were very quick to send potential hires out on the road for the day so they can see what the job is like, says Janet. Once we hire them, safety and driver training are critical to us. Family members attend the Pumper & Cleaner Environmental Expo International each year, often bringing one or two drivers with them to check out the latest in equipment, and attend Education Day seminars.
Hino Motor Sales U.S.A., Inc. 248/699-9300 www.hino.com McKee Technologies - Explorer Trailers 866/457-5425 www.explorertrailers.com
(See ad page 38)
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promonthly.com March 2014
17
ON LOCATION
Raise a Glass
With clean, fresh service on tap, Floridas Allied Portables gives Oktoberfest visitors a reason to celebrate BY BETTY DAGEFORDE
THE JOB: Oktoberfest LOCATION: Cape Coral, Florida THE PRO: Allied Portables, LLC
(continued)
Robin Youmans, owner of Allied Portables LLC, provided a wide variety of portable sanitation equipment to one of the biggest Oktoberfest celebrations in the U.S. (Photos by Armando Solares)
18
March 2014
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19
THE TEAM Robin Youmans operates her business, Allied Portables LLC, out of a 4-acre facility in Fort Myers, Fla. She has a partner, Connie Adamson, for this woman owned and operated portable restroom business, although Adamson is not involved in day-to-day operations. The company has 16 employees two in the office, one operations manager, two yard people and 11 drivers. The primary participants in the Oktoberfest event were head driver Perry Brister, driver Jon Vass and attendant and yard person Mindy Jones. COMPANY HISTORY Youmans began her career in the portable sanitation industry working as a sales manager for a restroom company But I wanted to go out on my own and have my own business, she says. In 2009 she and Adamson did just that, buying 100 PolyJohn Enterprises PJN3s, 100 PolyPortables Inc. Integras I dont do large events and two vacuum trucks (2009 Ford without an attendant. F-550s outfitted by Progress Vactruck My names on the door with 950-gallon waste/450-gallon freshwater aluminum tanks and Masport and Im very particular Inc. pumps). Within eight months they that restrooms are clean expanded operations by purchasing a and adequately supplied. portable restroom company in the area and have since acquired four others. As Its the best money you a result, their current inventory stands can spend. at 2,200 units in a variety of brands. I have everything from PolyJohn to ROBIN YOUMANS PolyPortables and Satellite. And weve got every color including pink, Youmans says. Theyve also got three Wells Cargo restroom trailers a two-stall, a three-stall and a 10-stall. Today the company has 11 service vehicles (from Lely Manufacturing Inc., Progress Vactruck and Abernethy Welding & Repair Inc.) and four pickup/delivery trucks. They serve nine counties in a 170-mile strip along the Florida Gulf Coast and go 85 miles inland. About 7 percent of their work is for special events, 63 percent construction and 30 percent agriculture. We do a lot of farms which is what makes the route so large, Youmans says. So we use that to also solidify the construction in those areas. Employees at Allied Portables load restrooms to be delivered to Oktoberfest. Restrooms for the event were from PolyPortables Inc. and PolyJohn, and the company used two vacuum trucks built out by Lely Manufacturing to serve Oktoberfest.
The Allied Portables team MAKING CONNECTIONS includes (from left) Mindy Jones, Youmans aggressively solicited the Oktoberfest event in 2010. I met with them, Bill Oswald, Robin Youmans, Lori Langlois and Perry Brister. they liked me, liked my attitude and my equipment, she says. She won the bid but says the final decision wasnt based on price, it was based on service. I explain how were better and how were different and thats what gets me the jobs, she says. This is the companys fourth year servicing this event. THE MAIN EVENT Schnitzel, sauerbraten and bratwurst were among the popular accompaniments to the free-flowing imported German and domestic beers 700 kegs at the 28th annual Oktoberfest sponsored by the German American Social Club of Cape Coral, Fla. The event took place in the Clubs Bavarian Garden on their 25-acre facility the weekend of Oct. 18-20, 2013 and again the following weekend. Over 34,000 visitors enjoyed food, dancing and nonstop music on three stages, including a band from Germany, Zimmerer Kapelle. There was also a carnival, arts and crafts booths, a 5k run and Tot Trot and a raffle for four round-trip tickets to Germany. Contests ranged from the serious (polka) to the fun (chicken dance) to the comical (beer mug holding).
(continued)
20
March 2014
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Above: Mindy Jones cleans a PolyPortables Senator ADAcompliant restroom at the Allied Portables yard. The company provided a variety of restrooms for the Oktoberfest event in Cape Coral, Fla. Right: Robin Youmans makes arrangements for servicing the Oktoberfest weekend from her office in Fort Myers, Fla. BY THE NUMBERS The company supplied 50 PolyPortables Integras. The brand new units were in a grass green color. I went with that color for two reasons, Youmans notes. One, it blends in with most special events with the grassy area and, two, no one in southwest Florida has that color. They also provided five PolyPortables ADA-compliant Senators and six Super Twin and Tag Along hand-wash stations. Units were placed in three locations around the event grounds. For the men they also brought in two PolyJohn Mens Rooms, and for the women a two-stall Wells Cargo restroom trailer placed near the main tent. The Club requested the trailer, Youmans explains. It gives women an option to have something a little nicer to use. Six 300-gallon holding tanks from PolyJohn Enterprises and Kentucky Tank were used for trailer overflow and for the Mens Rooms. LETS ROLL Using three homemade 14-unit hauling trailers, the company delivered equipment to the site on the Wednesday before the Friday night opening. Everything remained in place after the first weekend for use the following weekend, and then was removed the Monday after. KEEPIN IT CLEAN Team member Jones, wearing company shirt and hat, was on site during the entire event ensuring that units were stocked, clean, looking good and working right. I dont do large events without an attendant, Youmans says. My names on the door and Im very particular that restrooms are clean and adequately supplied. Its the best money you can spend. She also thinks when a restroom is clean people have a tendency to keep it that way. Using bleach and J & J Chemical Co. products, the company cleaned and pumped units each day around midnight after the crowds left. The final cleaning for the first weekend was on Monday, then units were prepped again on Thursday for the following weekend Just to make sure, just in case any of the people used them, Youmans says. Two vacuum trucks were used, both 2006 GMC C7500s built out by Lely Manufacturing Inc. with 1,400-gallon waste/600-gallon freshwater aluminum tanks and Masport Inc. pumps. Some of the more than 30,000 visitors to Oktoberfest raise a glass to toast their German heritage. (Photo courtesy of the German American Social Club of Cape Coral, Fla.)
ANOTHER SUCCESS The event went smoothly for the team and Youmans wasted no time meeting with organizers afterwards. I spoke to them Sunday evening when it was over, she says. The client was quite satisfied and looking forward to Allied returning next year. They know we take care of things. Creating happy customers is always a major focus for the company. I have complete client satisfaction in mind at all times, whether its billing, service or anything, Youmans insists. I am on top of it constantly.
MORE INFO
Masport, Inc. 800/228-4510 www.masportpump.com PolyJohn Enterprises 800/292-1305 www.polyjohn.com

(See ad page 39)
Abernethy Welding & Repair, Inc. 800/545-0324 www.abernethywelding.com J & J Chemical Co. 800/345-3303 www.jjchem.com
(See ad page 15)
PolyPortables, LLC 800/241-7951 www.polyportables.com

(See ad page 40)
Kentucky Tank, Inc. 888/459-8062 www.kentuckytank.com

(See ad page 34)
Progress Vactruck www.progressvactruck.com Satellite Industries 800/328-3332 www.satelliteindustries.com

(See ad page 27)
Lely Manufacturing, Inc. 800/334-2763 www.lelyus.com
22
March 2014
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Safety FIRST
March 2014
4 Tips For Safe Hauling

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arrying liquid loads like a half-tank of portable restroom wastewater is a huge safety responsibility. Not only do the contents contain chemicals and bacteria that could be harmful if spilled, but the constant sloshing as you drive down the highway can make your service rig difficult to control in traffic. The importance of taking precautions behind the wheel of a pumping truck has been reinforced several times over the past year, with reports of rollover crashes involving wastewater haulers. A goal for the industry should be eliminating these often-deadly crashes. Whether you are an owner-operator or hire drivers, its important to brush up on professional driving techniques that will keep you and motorists around you safe as you run restroom routes. Thats the aim of a safety video, Cargo Tank Driver Rollover Prevention, produced jointly by the National Tank Truck Carriers and the American Trucking Association in cooperation with the Federal Motor Carrier Safety Administration. You can see the video at www.fmcsa.dot.gov/about/outreach/cargotank-video.aspx. Its also free to download and show to drivers as part of a safety-training program. Using video graphics, the video shows the impact of sudden movements and tripping the wheels over the shoulder when carrying an unstable load. It explains how dangerous liquid slosh and surge can result from driving too fast for conditions, by squaring off the turning radius and by sudden braking or other maneuvers. It goes on to explain that drivers are ultimately responsible for many of these factors. It stresses that drivers need to do extensive route planning if theyre carrying a load more prone to rollover risk. And the video shares a variety of tips that would be helpful to any hauler: KNOW YOUR LIMITATIONS Be aware of how loads with a high center of gravity will react when you turn, hit a ramp or execute a braking maneuver. And understand that a full load is actually safer to transport than a partial load. The vast majority of rollover crashes (94 percent) occur in rigs carrying partial liquid loads as they are more susceptible to extreme sloshing and surging. MANAGE YOUR SPEED Remember that speed limits and guidelines at curves are meant for general motorists in good weather conditions, not for drivers pulling unstable loads. Fleet experts say truck drivers should maintain a speed at least 10 mph below the posted speed on curves. The faster you go, the more risk you have that a sudden adjustment will cause a rollover.
www.chempace.com www chempace com 800-423-5350

24
March 2014 Portable Restroom Operator
MAINTAIN YOUR RIG, ROUTE Always perform thorough pre-trip inspections to make sure the brakes, tires and suspension will operate safely. And before you take the wheel,
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identify the higher risk sections of your route. Pinpoint stretches with soft shoulders, downhill grades, limited visibility and twisty turns. Know these risks well ahead of time so you can slow your reactions and maintain control. WATCH FOR DRIVER FATIGUE Its always a bad idea to drive when youre tired, but its doubly dangerous when pulling top-heavy or liquid load. Stay sharp by eating right, stopping frequently to stretch and getting plenty of sleep. Be mindful of clues that you need to take a break, including daydreaming, frequent yawning, heavy eyelids and head bobbing or drifting from your lane. LISTEN TO THE PRO In the video, 33-year veteran driver G. Wayne Matheson sounds the safety watchword for fellow cargo tank haulers and truckers in general. Anytime you speed up, youre subject to mess up, Matheson warns. When you get so comfortable and think that youve been driving so long and you have so much experience that it all comes natural to you, youre gonna mess up. Because somethings going to get you when youre not expecting it.
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promonthly.com
March 2014
25
PRO Forum CHATTER

March 2014
A Fresher Truck
KEEPING A PORTABLE SANITATION TRUCK ODORFREE MAY BE IMPOSSIBLE, BUT WHATS THE BEST WAY TO MINIMIZE OBJECTIONABLE SCENTS?
QUESTION Do you have recommendations on a good deodorizer for our pumper truck? Whenever the pump is turned on, we are giving off quite a smell. The tank is emptied every couple of days but still has that odor.
ANSWERS Masport Inc. has a bolt-on exhaust deodorizer. I used it on my old truck for a while and it severely cut down on the odors. You have to refill the canister every so often, depending on how much you are using the truck. So you have to consider two things: 1) Do you have enough space after your exhaust to bolt it on? 2) When you do bolt it on, make sure you have enough top clearance to refill the canister. We regularly take all the hoses and other equipment off of the truck and steam clean the entire hose trays, then scrub with a brush and Simple Green. It makes a difference. We can tell when were due for another scrub-down.
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Come Join Us Online

The PRO Online Discussion Forum is found at www.promonthly.com. The forum is conveniently split into several topic areas: General Discussion, Business, Chemicals & Deodorizers, Parts & Accessories, Portable Restrooms, Portable Restroom Trailers, Portable Restroom Service and Trucks. Simply register with a user name and password and join the discussion! Information and advice in PRO Forum Chatter is offered in good faith by industry professionals. Readers should consult in depth with appropriate industry sources before applying the advice they read here to a specific business situation.
Tissue Towels Napkins Wipers Specialty Full Line of Dispensing Systems
www.nationaltissue.com
26
March 2014 Portable Restroom Operator
IIROCK ROCKMY MYROUTE ROUTE
You You can can to!to! It requires It requires knowing knowing what what your your customers customers want want and and delivering delivering it every it every time. time. They They have have a nose a nose and and eyes eyes and and if they if they like like what what I do, I do, they they keep keep my my restrooms restrooms onon their their site. site. I treat I treat my my suppliers suppliers that that way way too. too. If If they they want want my my business, business, they they can can earn earn it. it. Satellite Satellite has has been been my my supplier supplier since since I took I took over over this this business business from from my my dad. dad. They They took took good good care care of of him him and and now now theyre theyre taking taking care care of of me. me. Thats Thats what what I like, I like, consistency. consistency.
800-328-3332 800-328-3332 wwww.satelliteindustries.com wwww.satelliteindustries.com facebook.com/satelliteindustries If you If you want want to to Rock Rock Your Your Route Route get get the the right right stuff. stuff. It makes It makes life life easier. easier. facebook.com/satelliteindustries
TRUCK CORNER
March 2014
Bob Carlson is author of Pumper 101: The Complete Guide to Owning and Operating a Vacuum Truck and has spent many years building and repairing trucks for the portable sanitation industry. Send questions for Carlson to truckcorner@promonthly.com.
Tiny Bubbles in the Hose

TRACE THE SOURCE OF YOUR AIR-LOCK PROBLEM AND WASTE WILL FLOW MORE FREELY AT THE DUMP STATION
By Bob Carlson
QUESTION: Im having an air-lock problem. Our treatment plant has a discharge station where we hook up to a 4-inch female camlock and unload. They meter our loads by the gallon while unloading. Out of all the haulers in the area, my truck is the only one having an air-lock issue when discharging. This morning my truck only got about 15 gallons off and then locked, but when the staff crack a ball valve the air lock lets go and Im fine. If they dont do that Im stuck! So if I come in after hours Im really stuck. If I came in tomorrow there might not be any issues at all. It seems to be a hit and miss. My truck has a 2-inch ball valve on top of the tank to release the air, but I seem to have a lot of air in the discharge hose when I open the valve (after hooking to the discharge station). If I flick one of the cam ears off at the building, air will escape and get the flow going the odd time, but most of the time it doesnt work. Any tips or ideas? ANSWER: An air lock is a gas trapped in the high point of a liquid-filled pipe system such as the one you describe. Inside the system, the gas being lighter than the liquid rises to the highest point and restricts the flow of liquid. Im not sure what gas you have forming, but it can be as simple as oxygen. It rises to its highest point and stops your flow. If you have ever suctioned water from a swimming pool, and your suction starts the water flowing but it soon stops, it is because an air bubble has been created inside the system and its strong enough to block the liquid from flowing. Even though your point of suction is lower than the pool, the water will not flow. The key is to prevent creation of the air bubble. If the bubble forms, you need a place for it to vent itself. Basically, its time to burp the line.
The key is to prevent creation of the air bubble. If the bubble forms, you need a place for it to vent itself. Basically, its time to burp the line.
The solution is to install an air-release valve somewhere in the line. Since you most likely are dealing with flexible hose for discharging, installing a release valve on the fitting closest to the discharge hose is the answer. The other thing you might watch for are the materials in the tank. Since you are the only one with this air-lock problem, perhaps you are building up a different kind of gas than your fellow pumpers who have no problem. You also might check to see how their discharge hoses are set up. It seems if everybody is pumping in the same way, others should have a similar problem. See how they are discharging and you might find a simple answer. My suggestion is adding an air-relief valve on the fitting of the discharge hose.
Be careful not to pop the clutch when starting the pump

QUESTION: I have a driver who is continually shearing the key in the keyway on the power take-off (PTO). He says he does nothing wrong and claims its just bad luck. What can I tell him that might be more factual than mere bad luck? ANSWER: Tell him to go easy on the clutch when he starts the pump. If he is popping the clutch rather than easing off it, you will get a sheared key on the PTO and it will not work. It is a time consuming and somewhat costly fix. More and more pumpers are transitioning to automatic transmissions because fewer and fewer people are learning how to drive with a standard transmission. This eliminates the problems caused by lack of finesse on the clutch while starting the PTO. A final word on transmissions this month: Make sure the truck you buy has a PTO provision. This allows the manufacturer to hook up the PTO with little problem. If the truck does not have the PTO provision, there is no way to rebuild that transmission to hook up the PTO. You will require a separate engine-driven pump.
TM
February 2013 www.prom onthly.com
PORTABLE RESTROOM
OPERATOR
Taking a Bow
Page 10
The crew at Bucks provides service Sanitary that sings for Oregon Music Festiva l
Entertain ment: Just an Ole Boy Page 16 | February Expo Eats: 25 - 28, 2013, Indiana 10 to Try Page 38 | Conventi Attractio on Center ns: Tip a Frosty Mug Page
2013 EXPO
SHOW ISSU E
30
TM
The White
Cleanliness means North Carolinas success for TES Group Page 18 EXPO
Glove Test
ary 2013 m Janu onthly.co .prom www
Y IND Page 22
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Page 26
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At PRO, were looking for portable restroom companies with an interesting story to tell. If youd like to share your story, send us a note at editor@promonthly.com.
28
March 2014
Pressure Washers, Replacement Engines, Pumps, Parts & Accessories
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PRODUCT FOCUS
March 2014
Trucks and Tanks

By Craig Mandli
Having the proper hardware installed on a service truck can make a portable restroom operators job easier and more efficient. Here are some rigs and components to consider.
TANKS RECTANGULAR VACUUM TANK The all-in-one rectangular vacuum waste tank from Crescent Tank Mfg., in sizes from 100 to 2,000 gallons, features a low-profile design with low center of gravity for hauling portable restrooms, additional water tanks and any other equipment needed for the job. A separate freshwater poly tank is included. 585/657-4104; www.crescent-tank.com. COMPONENTS GROUND SENSE SYSTEM The 672C Garnet Posiground from Armstrong Equipment is a ground sense system that verifies trucks are properly grounded during fluid transfer while at a work site. Grounding is achieved by securing two clamps to grounded metal objects at least 20 feet apart. In the event a ground is lost, it has the ability to activate a horn, and after a set amount of time it can shut down the transfer of fluid until a ground is relocated. It also assists in troubleshooting in the event of a system malfunction. The spring-loaded grounding reel assists the operator to disburse and retract the ground cable and clamps to the required length. 800/6997557; www.vacpump.com.
PORTABLE RESTROOM SERVICE UNIT The PMT980 portable restroom service unit from Imperial Industries is a steel two-compartment tank, with a 680-gallon waste and 300-gallon freshwater capacity. It is available in two models: a standard truck-mounted unit with a Masport HXLV4 vacuum pump or a modular unit with a Masport HXL3V vacuum pump and 9 hp Honda gas engine. The modular unit is a self-contained unit that can be mounted on a standard chassis frame or a flatbed. The modular unit comes complete with the electrical package and is prewired and plugs into a standard chassis trailer outlet adapter. 800/558-2945; www.imperialind.com.
VACUUM PUMP PACKAGE The Ready2Rig 250 Eliminator Series rotary vane vacuum pump system from Fruitland Manufacturing was designed with the portable sanitation service truck in mind, with low operating costs and easy installation. Every pump is factory tested, and benefits include low oil consumption, low maintenance, no temperature gauges to monitor and fancooled pumps. 800/663-9003; www.fruitlandmanufacturing.com.
PORTABLE RESTROOM TANK A portable sanitation unit from MidState Tank includes a 1,500-gallon stainless steel tank with 1,100-gallon waste and 400-gallon freshwater compartments installed on a 2011 Ford F-750 chassis. This unit has a 20-inch top manway with primary, hose supports, storage cabinets, workstation on both sides, restroom carrier, work lights, sight glasses for the waste compartment and sight gauge for the water compartment. Aluminum and stainless steel tanks are available. 800/722-8384; www.midstatetank.com.
HEATED VALVE COLLAR Heated collars from L. T. & E. are designed to keep valves from freezing. Made of type 304 stainless steel, collars are available in 3-, 4- and 6-inch sizes. Connected to the cooling system, the collars circulate antifreeze and are bolted between two flanges (ANSI or TTMA bolt pattern). They include extra pipe couplings for installing the optional 110-volt heater and thermostat for freeze control when the truck is parked overnight. 800/2968035; www.ltetanks.net.
(continued)
30
March 2014
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May 2013 www.promonthly.com February 2013 www.promonthly.com
FILE
PORTABLE RESTROOM OPERATOR PORTABLE RESTROOM OPERATOR
a Bow Music City
MOJO
An estate manager for a country star in Nashville saw the potential for restroom trailer service and dialed in to land exclusive outdoor events. BY PATRICK DURKIN
BY BETTY DAGEFORDE
Taking
At the Oregon Jamboree music festival, the crew at Bucks Sanitary Service provides service that sings
COVER STORY
ON LOCATION
THE JOB: Oregon Jamboree LOCATION: Sweet Home, Ore. THE PRO: Bucks Sanitary Service
<<< Susie Sieg, of Bucks Sanitary Service, unloads a Satellite Industries Working for singer Ronnie Maxim Dunn, 3000 restroom at the recognized Oregon Jamboree. Brandon McNeely a need (Photos by Peter Krupp) for portable sanitation at upscale
parties. So he started PoshPrivy, where this compact Comforts of Home restroom trailer is a popular offering. (Photos by Patrick Durkin)
THE TEAM Lisa and Scott Weld, owners of Bucks Sanitary Service in Eugene, Ore., have a staff of 10 an office worker, yard worker, part-time mechanic and seven drivers. Lisa works in the office answering phones and managing the creative and marketing side while Scott fills in on everything from management to running routes to maintenance. Five people worked on the Oregon Jamboree along with the Welds and their three children, Maren, 9; Milah, 13; and Sten, 17; who are accustomed to helping out at events.
Music City
The crew at Bucks Sanitary provides service that sings for Oregon Music Festival
Page 10
Taking a Bow
Page 10
Nashvilles Brandon McNeely brings special events expertise to country stars, backyard parties
MOJO
2013 EXPO SHOW ISSUE
February 25 - 28, 2013, Indiana Convention Center
hen Brandon McNeely graduated college about eight years ago, he couldnt see himself working in an office-cubicle environment, even though he had just earned a bachelors degree in finance and economics. Soon after, McNeely began working as an estate manager for country music star Ronnie Dunn, of Brooks & Dunn fame, a job that requires regular 10-hour days overseeing the performers 17-acre residence and 250-acre farm. As his work duties bounced him back and forth between the properties, McNeely learned he enjoys the energy and excitement surrounding fundraisers and other big events that drew large, well-dressed crowds to Dunns properties. McNeely figured there must be a way for a businessman with entrepreneurial instincts to become a regular part of that excitement. He sifted through various ideas, but when nothing took root, he returned to college about three years ago to get a masters degree in finance and economics. RESEARCHING THE MARKET A few months after earning his masters degree in May 2011, McNeely stumbled onto his niche while reading
(continued)
The very day we found out wed have to move our shop, somebody came through the door and said, Do you want to buy Bucks back? It was really a door closing, door opening, all in the same day.
SCOTT WELD COMPANY HISTORY In April 2012, Lisa and Scott Weld bought Bucks for the second time. Their first crack at it was in 1995 when Scotts father heard the 20-year-old business was having problems. The family made an offer to the founder and operated it for four years as an add-on to their trash and septic service business. In 1999, when Welds father retired, they sold it to a national solid waste company. Weld went to work for that company, then 10 years later tried his hand again at self-employment in the trash business. A few challenges cropped up, but they turned out to be fortuitous, says Lisa Weld.
Entertainment: Just an Ole Boy Page 16 | Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30
POSTERS
Starting At
The White Producing
PoshPrivy Nashville, Tenn.
Cleanliness means success for Cleanliness is critical for PROs who serve North Carolinas TES Group California Page 18 farm operations Page 18
Glove Test Results
Owners: Brandon and Kristeen McNeely Tennessee Employees: 2 Service area: 100-mile radius of Nashville, Tenn. Specialty: Upscale portable sanitation for weddings and special events Affiliations: Portable Sanitation Association International, National Association of Catering and Events, Tennessee Wedding and Events Specialists Association Website: www.poshprivy.com
(continued)
about a specialty restroom service company in an online news story. The concept of renting posh privies for business, family or formal affairs might offer everything he desired: independence, flexible hours, fun and exciting events, a service that wont fade away, and weekend work that allows him to keep the day job he loves. Still, McNeely knew better than to jump >>> Brandon McNeely into a business before studying and analyzing set up shop at home for his the idea further. His analysis of the Nashville boutique restroom service, areas ability to support a boutique, high-end PoshPrivy. He operates portable restrooms company led him to Atlanta. the business with his wife, He spent a day there with the owner of an Kristeen, in Nashville.
LETS ROLL
Its easier to send a driver to pick up toilets if theyre all in one spot. I probably spent a little bit extra labor, but at least you dont
Eight times, Sunday through Wednesday, a caravan of three trailers made the hour-long drive up Interstate 5 from the companys yard to the Jamboree site to deliver units. Two of their 15-year-old company-built trailers held 16 units each and a third trailer carried 20 (also company-built, using an Explorer receiver from McKee Technologies, Inc.). The company used service vehicles to pull the trailers. Weld tried a new approach for the removal process. Sunday night and continuing Monday, the team pumped and moved all units to a single staging area, which he felt simplified the job. Its easier to send a driver to pick up toilets if theyre all in one spot, he explains. I probably spent a little bit extra labor, but at least you dont have to send somebody with a map to go to this campground, get these six, go to another campground, get these eight. Then you start leaving sinks behind and the (handicap unit) doesnt fit. Its just a logistics nightmare trying to get the loads to work out. During the week, they grabbed units as schedules permitted.
Tips for Bringing the Wow Factor

Brandon McNeely wants people to be talking about PoshPrivys restroom trailers the minute they walk out the door, no matter who they are and what the event. After all, people wearing wedding gowns, tuxedos and fine footwear expect five-star restroom accommodations. Using a portable restroom doesnt have to be a cringe-worthy deal, McNeely says. Were a boutique business. Our restroom trailers are unique and designed specifically for special events. We try to really wow people. They cant believe how nice our trailers are. Most people have never seen anything like them. Here are some of the ways McNeely markets to VIP customers: Pricing options The very day we found out wed have to move our shop, somebody In addition to the PoshPrivy offers price The came through the trailers, door and said, Do youtwo want to packages. buy Bucks back? It basic package isdoor just the trailer withopening, toiletries.all For additional cost, Mcwas really a closing, door inan the same day. They quickly Neely provides a signature jumped at the chance. package, which includes flowers, fresh mints, LED candles, indoor-outdoor rugs and a personalized chalkboard message. Today their business is exclusively portable restrooms, serving the He also sets out amenity baskets. When your got niche is special events, you 100-mile-wide Willamette Valley. Theyve about 1,500 Satellite Industries must cater to high expectations and meet them, he says.ones for weddings, and units gray Tufways and Maxims (and a few white Show it off them after the Oregon Ducks mascot), several ADA-compliant Freedoms McNeely uses PoshPrivys Liberties website to customers a virtual tour Crowd and wheelchair-accessible give an Ameri-Can Engineering of his restroom trailers. Our website clean and easy to navigate. We from Pleaser restroom trailer, and twoissmaller Comfort Station trailers Advanced Containment Systems, and Inc.Pricing About and 50 percent of their work is describe our features under Products show them in our special events, including, in 2012, the U.S. Olympic track-and-field trials. Gallery. Our trailers offer so many advantages, and pictures tell that story. People look at photos of our trailers and say, Ive got to have that. Once we roll in and set them up, they walk into something special.
MAKING CONNECTIONS green units for their University of Oregon tailgating; quack shacks, they call
have to send somebody with a map to go to this
I want to be part get of my campground, these six, clients event Im genuinely go to another campground, interested in being part of a great reunion or get wedding, these eight. whatever. When you deal with SCOTT WELD brides and brides mothers, they want the best. This is not just a business proposition for them.
BRANDON McNEELY
<<<portable The Bucks team includes, from and upscale sanitation company, left, Milah Weld, Susie Sieg, Josh the trip reinforced that his Weld business Wooley, Sten Weld, Scott and idea was solid. Eric Brownrigg. In January 2012, McNeely and his ^^^ As part of PoshPrivys wife, Kristeen, put his plan into action. He Signature Service, Brandon McNeely places flowers and a takes a conservative approach to building country music festival. Surprisingly, Wynonna Judd said yes and the festival personalized chalkboard message PoshPrivy. business is a baby right attracted top talent ever since. In 2012,This the 9,000 residents welcomed of has congratulations in his Comforts now, and we want pay forback everything visitors August 3-5, most of whom camped out.to Judd was to help of 40,000 Home trailer. as we go,along he says. dont believe in celebrate the Jamborees 20th anniversary, with I Rascal Flatts, Dierks assuming debt. Ill get where I want to on go Bentley, the Charlie Daniels Band, and enough performers for 22 shows by adding one or two trailers at a time as I can pay for them. two stages. Other attractions included beer and wine gardens, merchandise booths and abought kids zone. The event is held in a in no-facilities, McNeely his first restroom trailer early 201220-acre from a park-like portable setting near the edge of the picturesque town. some inventory. This 6-byrestroom company in Michigan that was shedding 8-foot restroom trailer which he calls The Petite includes a 300-gallon internal waste tank and a 125-gallon onboard freshwater tank. McNeely BY THE NUMBERS brought the two-stall 2010 Comforts of Home trailer back to Nashville, and The company brought in 265 units (20 Maxims, 10 Freedoms, 20 then remodeled it. It was our first unit, so I wanted to make sure it had a Liberties, one Standing Room Only urinal unit, and the balance Tufways), modern, upscale look and feel, McNeely says. three restroom trailers, and 73 hand-wash stations (half Satellite Industries He started the makeover by removing thePolyPortables, units free-standing pedestal Waves from the companys inventory, the rest Inc. Tag Alongs sink, replacing vinyl for hardwood-style flooring, then installing designer rented from a colleague). lighting, floating vanities and automatic touchless faucets. To finish, he Some 115 units, including five handicap-accessible, were set up at the repainted the interior with an up-to-date color scheme. main venue a few at bus stops, the hospitality center, and parking lots, he bought a new 2012 three-stall Porta Pal restroom trailer from were Rich butNext the bulk in large banks, along with six to eight hand-wash stations, Specialty Trailers. The 13- foot trailer crew which he calls The Polished placed at the four corners ofrestroom the facility. The placed the ACSI trailers has a the 400-gallon internal waste tank and a Ameri-Can 105-gallon freshwater tank. near stage for the performers and the Engineering trailer in fallcourt/beer 2012, McNeely added Plush, anunit. Alpha Mobile Solutions theIn food garden, alongThe with the urinal Signature Series featuring two private womens rooms and one banks room Thirty units3and six hand-wash stations were arranged in two for It comes with venue. a 500-gallon internal tankwas andtaken 125-gallon at men. a smaller, adjacent The rest of the waste inventory to 23 freshwater tank.Thirteen Each restroom features including vessel sinks, campgrounds. units were rentedamenities to individual campsites.
(continued)
(continued)
McNeely runs a power cord to his Porta Pal unit from ^^^ KEEPIN ITMusic CLEAN Rich Restrooms. City customers organizing backyard weddings and special events want a lot of amenities when Jamboree organizers required someone be on site and available by shopping sanitation units. radio at for all portable times so Weld, his son and another member of the team stayed in a motor home at one of the campgrounds. floating vanities, Corian countertops, Venue units were serviced each night stereo, from 11 p.m. to 2 a.m. At 6:30 ceramic floors and flatscreen TVs. a.m. they started in on the campground units, finishing around 9:30 a.m. Rounding out his inventory is 20 The Premiere During the day, they pumped out RVs and 19 holding tanks 10 at the trailer, another upscale unit made by Rich Specialty Trailers, which McNeely two shower facilities and the balance for the food vendors. subleases a partnership Portable Restrooms Charlotte, Five through service vehicles werewith used: A 2010 Peterbilt LLC. 335 in and a 2008 N.C. This large4300, two-suite which has a 600-gallon internal waste tank International bothtrailer built out by Progress Vactruck with 1,500-gallon and 200-gallon freshwater tankaluminum includes a working as well hot waste/500-gallon freshwater tanks; a fireplace, 2001 Isuzu FTRas from water, solid marble and granite countertops, designer vanities, and heating Workmate/FMI Truck Sales & Service with an 850-gallon waste/350-gallon and air conditioning for full two climate control. freshwater steel tank; and 2000 International 4700s built out by Lely
Manufacturing Inc. with 750-gallon waste/350-gallon freshwater steel tanks. TARGETING CUSTOMERS All have Masport pumps. When McNeely was assembling his inventory, he contacting his target Waste was transported to the companys yard each night and transferred markets to alert them to his fledgling business. He services the Nashville to a 20,000-gallon tank. From there, another pumping contractor picked up area and roughly 100 miles in all directions in middle Tennessee, going after the waste and disposed of it by land application. weddings, festivals, large reunions, corporate fundraisers and other events.
OUTDOOR EVENTS If people cant find you quickly with Google, you dont exist, McNeely says. And once they find you, your website must instantly project your brand and what youre all about. You dont have to say much, but you have to say it right. That doesnt mean McNeely just flipped a switch and waited for business to build. He also networks with job-related companies to spread his message by word-of-mouth. I started going around to party-tent rental companies because our business is mostly geared toward outdoor events, McNeely says. Probably 70 percent of our business (has been) from their referrals. At the same time, he targeted event planners to raise awareness of PoshPrivy. For that, targeted emails generate results. I spent a couple of days compiling an email list of every event planner I could find around Nashville and middle Tennessee, McNeely says. I use a service called are lined up and ready to design go before the ^^^ Satellite Industries Tufway restrooms MailChimp, which helps me letters Oregon Jamboree, complete with lighting strung inplanners the front who of the units.need my to target event might restroom trailers. MailChimp works much better than traditional mail. Event planners need to think of you when giving portable ^^^ McNeely adjusts the restroom options to their clients. wastewater outlet valve on one of his restroom trailers. Finally, McNeely who doesnt own a vacuum truck partners with a local company to pump out the trailers before hauling them home from the event site. Most of the events we service last a half-day or so, which means we usually dont have to pump them until theyre ready to be removed, he explains. Its less trouble for everyone if we get them pumped on the job site right after the event. SELL YOURSELF All the while, McNeely builds business through face-to-face contact. Once were in touch with companies that can help us, I try to meet with the owners and essentially sell myself and our product to them, he said. Part of selling himself means being an expert in the field. Before launching his venture, McNeely joined the Portable Sanitation Association International and attended its annual convention and trade show in 2011. While there, he attended seminars and talked with experts to broaden his knowledge. Weld helpshe out her fathers crew, keeping restrooms and hand-wash More recently, joined the National Association of Catering and Events ^^^ Milah stations with soapevents and paper atto the Oregon Jamboree, includto learn stocked all he can about andproducts how best service them. He also plans ingjoin these Wave sinks from Satellite Industries. to the Tennessee Wedding and Events Specialists Association this year. The more I can network with experts in those areas people who also need my trailers the more Ill learn, and the more ideas and referrals Ill get. Meanwhile, MORE INFO he provides personal touches to complement his restroom trailers. That includes mints, amenity baskets, flower bouquets in the Advanced Containment Progress Vactruck Masport, Inc. message for the womens side of the trailers, a personal bride and groom on Systems, Inc. 800/467-5600 800/228-4510 a chalkboard, that illuminate the path to the trailers after dark. 800/927-2271 and tiki lightswww.masportpump.com www.progressvactruck.com www.acsi-us.com After all, the more McNeely does to make his portable restrooms Industries McKee Technologies pleasing, and perhaps even memorable, the -greaterSatellite the chance hell never Ameri-Can Engineering 800/328-3332 Explorer Trailers have to work from the confines of an office cubicle.
If people cant find you quickly with Google, you dont exist. In one sense, Weld was an old pro at this event, so it was pretty much And once they find you, your website must instantly project business as usual, he says. On the other hand, the size and scope had your brand and what youre all about. have to say changed significantly over the years their You first dont year, they brought in 60 units for one venue and That was the most difficult much, but you have tofour saycampgrounds. it right.
thing for me, he says. So I had to get my act together. He quickly got his BRANDON McNEELY arms around it. Youve got to just scratch your head and kick it in gear and go. We didnt stop moving all weekend. McNeely puts himself at the center of the business as the contact person and chief problem-solver. He handles all email communication, and every call placed to PoshPrivy routes to his personal phone. I want to be part of my clients event, he says. I take time to make them feel comfortable with me, and assure them Im genuinely interested in being part of a great wedding, reunion or whatever. When you deal with brides and brides mothers, they want the best. This is not just a business proposition for them. McNeely believes PoshPrivys website and targeted email campaigns play key roles in establishing and building the companys unique brand. His maxim is Redefining the portable restroom experience. That starts with a clean, simple website that projects PoshPrivys upscale niche. He also works hard to ensure the company pops up prominently when people search for upscale portable restrooms on Google or other Internet search engines.
SAME BUT DIFFERENT
35
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May 2013 www.promonthly.com
PORTABLE RESTROOM OPERATOR
FILE
COVER STORY
Music City
Nashvilles Brandon McNeely brings special events expertise to country stars, backyard parties
Page 10
The Welds live in Sweet Home so theyve always had the hometown Plush interiors advantage for the Jamboree and Bucks has done it since its beginning in If anyone still has doubts about portable restroom luxury after study1996. They feel confident theyll retain the work as long as they provide good ing the online photos, McNeely offers guided tours of the trailers and their service and a reasonable price. luxurious interiors at his storage site. Some customers just need to see things in person to be convinced, and I have no problem with that, he says. ButMAIN that doesnt happen too often. When it does, though, it allows THE EVENT McNeely In to discuss possible upgrades as Home clients came inspect the trailers. the early 90s, when Sweet up with an idea to help fund civic projects, this little town asked a big star to perform at their first
MORE INFO
574/892-5151 www.ameri-can.com
866/457-5425 www.mckeetechnologies.com
(See ad page 46)
www.satelliteindustries.com
(See ad page 27)
Alpha Solutions Inc. Comforts of Home Services Inc. Rich Specialty Trailers Lely Mobile Manufacturing, Workmate/FMI Truck 877/789-1213 260/593-2279 630/906-8002 800/334-2763 Sales & Service PolyPortables, Inc. www.richrestrooms.com www.cohsi.com www.alphamobilesolutions.com www.lelyus.com 800/927-8750 800/241-7951 (See ad page 19) www.fmitrucks.com www.polyportables.com
(See ad page 33)
MOJO
An estate manager for a country star in Nashville saw the potential for restroom trailer service and dialed in to land exclusive outdoor events. BY PATRICK DURKIN
Working for singer Ronnie Dunn, Brandon McNeely recognized a need for portable sanitation at upscale parties. So he started PoshPrivy, where this compact Comforts of Home restroom trailer is a popular offering. (Photos by Patrick Durkin)
Reprinted with permission from PRO / February 2013 / 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com
Sizes: 24" x 30" & 36" x 45"
Music City
LASER REPRINTS
Starting At
MOJO
about a specialty restroom service company in an online news story. The concept of renting posh privies for business, family or formal affairs might offer everything he desired: independence, flexible hours, fun and exciting events, a service that wont fade away, and weekend work that allows him to keep the day job he loves. Still, McNeely knew better than to jump >>> Brandon McNeely into a business before studying and analyzing set up shop at home for his the idea further. His analysis of the Nashville boutique restroom service, areas ability to support a boutique, high-end PoshPrivy. He operates portable restrooms company led him to Atlanta. the business with his wife, He spent a day there with the owner of an Kristeen, in Nashville.
hen Brandon McNeely graduated college about eight years ago, he couldnt see himself working in an office-cubicle environment, even though he had just earned a bachelors degree in finance and economics. Soon after, McNeely began working as an estate manager for country music star Ronnie Dunn, of Brooks & Dunn fame, a job that requires regular 10-hour days overseeing the performers 17-acre residence and 250-acre farm. As his work duties bounced him back and forth between the properties, McNeely learned he enjoys the energy and excitement surrounding fundraisers and other big events that drew large, well-dressed crowds to Dunns properties. McNeely figured there must be a way for a businessman with entrepreneurial instincts to become a regular part of that excitement. He sifted through various ideas, but when nothing took root, he returned to college about three years ago to get a masters degree in finance and economics. RESEARCHING THE MARKET A few months after earning his masters degree in May 2011, McNeely stumbled onto his niche while reading
(continued)
Producing
Cleanliness is critical for PROs who serve PoshPrivy Nashville, Tenn. California farm operations Page 18
Results
Owners: Brandon and Kristeen McNeely Tennessee Employees: 2 Service area: 100-mile radius of Nashville, Tenn. Specialty: Upscale portable sanitation for weddings and special events Affiliations: Portable Sanitation Association International, National Association of Catering and Events, Tennessee Wedding and Events Specialists Association Website: www.poshprivy.com
OUTDOOR EVENTS If people cant find you quickly with Google, you dont exist, McNeely says. And once they find you, your website must instantly project your brand and what youre all about. You dont have to say much, but you have to say it right. That doesnt mean McNeely just flipped a switch and waited for business to build. He also networks with job-related companies to spread his message by word-of-mouth. I started going around to party-tent rental companies because our business is mostly geared toward outdoor events, McNeely says. Probably 70 percent of our business (has been) from their referrals. At the same time, he targeted event planners to raise awareness of PoshPrivy. For that, targeted emails generate results. I spent a couple of days compiling an email list of every event planner I could find around Nashville and middle Tennessee, McNeely says. I use a service called MailChimp, which helps me design letters to target event planners who might need my restroom trailers. MailChimp works much better than traditional mail. Event planners need to think of you when giving portable ^^^ McNeely adjusts the restroom options to their clients. wastewater outlet valve on one of his restroom trailers. Finally, McNeely who doesnt own a vacuum truck partners with a local company to pump out the trailers before hauling them home from the event site. Most of the events we service last a half-day or so, which means we usually dont have to pump them until theyre ready to be removed, he explains. Its less trouble for everyone if we get them pumped on the job site right after the event. SELL YOURSELF All the while, McNeely builds business through face-to-face contact. Once were in touch with companies that can help us, I try to meet with the owners and essentially sell myself and our product to them, he said. Part of selling himself means being an expert in the field. Before launching his venture, McNeely joined the Portable Sanitation Association International and attended its annual convention and trade show in 2011. While there, he attended seminars and talked with experts to broaden his knowledge. More recently, he joined the National Association of Catering and Events to learn all he can about events and how best to service them. He also plans to join the Tennessee Wedding and Events Specialists Association this year. The more I can network with experts in those areas people who also need my trailers the more Ill learn, and the more ideas and referrals Ill get. Meanwhile, he provides personal touches to complement his restroom trailers. That includes mints, amenity baskets, flower bouquets in the womens side of the trailers, a personal message for the bride and groom on a chalkboard, and tiki lights that illuminate the path to the trailers after dark. After all, the more McNeely does to make his portable restrooms pleasing, and perhaps even memorable, the greater the chance hell never have to work from the confines of an office cubicle.
Tips for Bringing the Wow Factor

Brandon McNeely wants people to be talking about PoshPrivys restroom trailers the minute they walk out the door, no matter who they are and what the event. After all, people wearing wedding gowns, tuxedos and fine footwear expect five-star restroom accommodations. Using a portable restroom doesnt have to be a cringe-worthy deal, McNeely says. Were a boutique business. Our restroom trailers are unique and designed specifically for special events. We try to really wow people. They cant believe how nice our trailers are. Most people have never seen anything like them. Here are some of the ways McNeely markets to VIP customers: Pricing options In addition to the trailers, PoshPrivy offers two price packages. The basic package is just the trailer with toiletries. For an additional cost, McNeely provides a signature package, which includes flowers, fresh mints, LED candles, indoor-outdoor rugs and a personalized chalkboard message. He also sets out amenity baskets. When your niche is special events, you must cater to high expectations and meet them, he says. Show it off McNeely uses PoshPrivys website to give customers a virtual tour of his restroom trailers. Our website is clean and easy to navigate. We describe our features under Products and Pricing and show them in our Gallery. Our trailers offer so many advantages, and pictures tell that story. People look at photos of our trailers and say, Ive got to have that. Once we roll in and set them up, they walk into something special. Plush interiors If anyone still has doubts about portable restroom luxury after studying the online photos, McNeely offers guided tours of the trailers and their luxurious interiors at his storage site. Some customers just need to see things in person to be convinced, and I have no problem with that, he says. But that doesnt happen too often. When it does, though, it allows McNeely to discuss possible upgrades as clients inspect the trailers.
ELECTRONIC REPRINTS
Starting At
10
I want to be part of my clients event Im genuinely interested in being part of a great wedding, reunion or whatever. When you deal with brides and brides mothers, they want the best. This is not just a business proposition for them.
Porta Pal unit from ^^^ McNeely runs a power cord to his BRANDON McNEELY Rich Restrooms. Music City customers organizing backyard weddings and special events want a lot of amenities when shopping for portable sanitation units.upscale portable sanitation company, and the trip reinforced that his business idea
SUPER MONGO MOVER

Patented
was solid. stereo, floating vanities, Corian countertops, As part of PoshPrivys ceramic floors and flatscreen TVs. In January 2012, McNeely and his ^^^ wife, Kristeen, put his plan into action. He SignatureRounding Service, Brandon out his inventory is The Premiere McNeely places flowers and a unit made takes a conservative approach to building trailer, another upscale by Rich Specialty Trailers, which McNeely personalized chalkboard message PoshPrivy. This business LLC. is a baby right subleases through a partnership with Portable Restrooms in Charlotte, of congratulations in his Comforts and we want to pay for everything N.C.trailer. This large two-suite trailernow, which has a 600-gallon internal waste tank of Home we go,a he says. fireplace, I dont as believe and 200-gallon freshwater tankas includes working well asin hot debt. Ill get where I want to go water, solid marble and graniteassuming countertops, designer vanities, and heating by adding or two trailers atclimate a time as I can pay for them. and air one conditioning for full control. McNeely bought his first restroom trailer in early 2012 from a portable restroom company in Michigan that was shedding some inventory. This 6-byTARGETING CUSTOMERS 8-foot restroom trailer was which he calls The Petite includes a 300-gallon When McNeely assembling his inventory, he contacting his target internal waste tankthem and a onboard freshwater tank. McNeely markets to alert to125-gallon his fledgling business. He services the Nashville brought the roughly two-stall 2010 Comforts of Homein trailer back to Nashville, and area and 100 miles in all directions middle Tennessee, going after then remodeled it. It large was our first unit, so I wanted to make sure it events. had a weddings, festivals, reunions, corporate fundraisers and other modern, upscale look and feel, McNeely says. He started cant the makeover byquickly removing the units free-standing pedestal If people find you with Google, you dont exist. sink, replacing vinyl for hardwood-style flooring, then installing designer And once they find you, your website must instantly project lighting, floating vanities and automatic touchless faucets. To finish, he your brand and what youre all about. You dont have to say repainted the interior with an up-to-date color scheme. Next he bought new 2012 three-stall Porta Pal restroom trailer from Rich much, but youahave to say it right. Specialty Trailers. The 13- foot restroom trailer which he calls The Polished BRANDON McNEELY has a 400-gallon internal waste tank and a 105-gallon freshwater tank. In fall 2012, McNeely added The Plush, an Alpha Mobile Solutions McNeely himself at theprivate center of the business as the contact person Signature Series puts 3 featuring two womens rooms and one room chief problem-solver. He handles all email communication, and every for and men. It comes with a 500-gallon internal waste tank and 125-gallon call placed to PoshPrivy routesfeatures to his personal phone. freshwater tank. Each restroom amenities including vessel sinks, I want to be part of my clients event, he says. I take time to make (continued) them feel comfortable with me, and assure them Im genuinely interested in being part of a great wedding, reunion or whatever. When you deal with brides and brides mothers, they want the best. This is not just a business proposition for them. McNeely believes PoshPrivys website and targeted email campaigns play key roles in establishing and building the companys unique brand. His maxim is Redefining the portable restroom experience. That starts with a clean, simple website that projects PoshPrivys upscale niche. He also works hard to ensure the company pops up prominently when people search for upscale portable restrooms on Google or other Internet search engines.
MORE INFO
Alpha Mobile Solutions Comforts of Home Services Inc. Rich Specialty Trailers 260/593-2279 877/789-1213 630/906-8002 www.richrestrooms.com www.alphamobilesolutions.com www.cohsi.com
(See ad page 19)
25
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COMPONENTS
FAN-COOLED VACUUM/PRESSURE PUMP The VK650 fan-cooled vacuum/pressure pump from Masport features an integrated inlet filter that includes a washable stainless steel filter for long filter life. It features a Posi-Lock handle for secure positioning. The pump provides 23 inches Hg continuous and 27 inches Hg intermittent vacuum and features heavy-duty bearings, Viton oil seals, a fan-cooled system for higher continuous operation, a flushing port, automatic oil pump and a vane inspection port. Its cushioned spring washer design prevents rotor-to-end cover contact created by direct PTO drive or misaligned belt-drive systems. 800/228-4510; www.masportpump.com.
4,000-GALLON VACUUM TRUCK Vacuum trucks from Best Enterprises are built on a 2014 Kenworth chassis and use a 4,000-gallon stainless steel tank. Features include a 6-inch dump valve with heated collar; two stainless steel toolboxes; a 20-inch stainless steel manway; a 36-inch rear stainless steel manway; strobe lights; a heated coil in the water compartment; a Moro PM110 600 cfm liquidcooled vacuum pump; a DC10 MTH water pump with low-pressure hose reel; backup camera with 5-inch LCD display; stainless steel ladder; vane flush kit; LED DOT lights; PTO with angle-drive system; outside switch box for lights, vacuum pump and water pump; LED stop/turn taillights and sealedbulb backup lights; heavy-duty bumper with receiver-style trailer hitch with a seven-way plug; three 5-inch sight glasses; two 3-inch suction inlets; and a 2-inch bucket dump. 800/288-2378; www.bestenterprises.net.
LIQUID-COOLED VACUUM PUMP The PM3000 liquid-cooled vacuum pump from Moro USA is capable of pumping nonvolatile liquids and sludge from long distances, with a suggested tank capacity of 3,000 to 6,000 gallons. It includes an integrated check valve, changeover valve, automatic oiling system, industrial-duty bearings, Viton seals and high-flowrate asbestos-free spark-proof vanes. Its onboard liquid cooling system incorporates a forced circulation external water pump. It is capable of 43.5 psia and a continuous vacuum of 24 inches Hg, along with a flow rate of 1,000 cfm and 1,200 rpm rotating speed. It also features 4-inch flange connection. 800/383-6304; www.morousa.com.
VACUUM TRUCKS FLAT-TANK RESTROOM HAULER The Flat Vac from Amthor International is a versatile multipurpose portable restroom tank truck. The design allows the operator to carry up to 12 restrooms on top of the tank, as well as to pull a restroom delivery trailer. The body features a rounded bottom with a full-length formed sump design for ideal drainage and full baffles for tank strength. The flat tank has separate wastewater and freshwater compartments, as well as an option for a chemical or brine compartment. It is available in steel, stainless steel or aluminum. Each unit comes with a workstation and a vertical cabinet and an aluminum extruded door with numerous shelves. A liftgate is installed behind the tank to load and unload restrooms. All units are custom-built to specification. 800/328-6633; www.amthorinternational.com.
LOW-PROFILE SERVICE TRUCK The Model 258 from Hino Motor Sales U.S.A. is well suited for portable restroom service. Its smaller tire size gives it a low-profile platform for easy cargo load/unload. It can be equipped with either hydraulic disc brakes (258LP) or air brakes (258ALP). It is powered by a Hino 8L J08 engine rated at 220 hp and 520 ft-lbs of torque. It comes standard with an Allison 2200 RDS transmission, with the 2500 RDS transmission optional for the 258ALP. Other options include a 12-volt, 180-amp brush Delco alternator and INSIGHT, Hinos advanced telematics solution. 248/699-9300; www.hino.com.
EASY-TO-OPERATE SERVICE TRUCK The Princess II from Keith Huber Corporation is an easy-to-operate unit equipped with a high cfm vacuum pump, rear restroom carrier and four water-resistant cabinets with more than 30 cubic feet of storage space. It features a 1,500-gallon tank with 1,100-gallon waste/400-gallon freshwater capacity; a pressurized water system with a 12-volt motor-driven pump that delivers 45 psi at 7 gpm; 50 feet of 1/2-inch water hose and a spring-loaded retractable hose reel; a 160 cfm vacuum pump driven by a transmissionmounted PTO that engages with a push button; a 3-inch intake, with valve; 50-foot quick disconnect hose; dual-suctions with dual water and hose reels; a four-way valve that provides control of vacuum loading and pressure discharge; and a 2-inch water tank drain with remote-mounted drivers side valve for quick bucket fill. 800/334-8237; www.keithhuber.com.
(continued)
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March 2014
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VACUUM TRUCKS PORTABLE RESTROOM SERVICE TRUCK The LC 1500 from Ledwell is available in 900-, 1,500-, 1,750- or 2,000-gallon models, in carbon or stainless steel construction. It features an interior-coated freshwater tank, a 20-inch manway freshwater compartment, self-supporting dual restroom carrier, 160 cfm direct-drive vacuum pump, a PTO-driven system, Burke DC-10 washdown system, a Hannay spring-loaded rewind hose reel, large weather-resistant locking storage cabinets, a 3-inch discharge, 50 feet of 2-inch suction hose with ball valve, press off-load capability and a 2-inch drivers side bucket fill. 888/533-9355; www.ledwell.com.
CUSTOMIZABLE SERVICE TRUCK HANCO portable restroom service trucks from Southwest Products can be customized in a variety of sizes and configurations, and include dual-side service, custom lighting, restroom carriers and dual-compartment freshwater/waste tanks. They are offered in traditional configurations as well as a hot dog design with a carbon steel waste tank that has a stainless steel internal tank, a 500-gallon freshwater tank, a Burks DC 10 water pump and retractable 50-foot hose reels. They also include a Masport water-cooled pump, bucket holders, primary and secondary shut-offs, an HID light package and 2-inch bucket fill. Waste tanks can range from 250 to 5,000 gallons. Both trailer-mounted and slide-in vacuum tanks are available. 602/269-3581; www.southwestproducts.com. PUMPING SERVICE UNIT Among Vacuum Sales products are portable restroom service trucks. They feature rotary vane pump options that include models from Presvac, Fruitand, CVS and Jurop. They are rated at 28 Hg full vacuum, with 200 to 800 cfm, and include heavy-duty tank construction, with relief at 14.5 psi. Tanks are dual compartment with baffles that electively dampen load motion and ensure driving safety on- and off-road. They are available in carbon steel, aluminum, 304 or 316 stainless steel or 316 high-polish stainless. They come in 850- to 2,000-gallon capacities. Options include transfer pumps, heated valves, custom hose trays and toolboxes. 800/547-7790; www.vacuumsalesinc.com.
INTERNALLY PLUMBED VACUUM TRUCK The newest vacuum truck from Pik Rite Inc. features internal plumbing for a clean look, a 20-inch rear manway with discharge valve and camlock fittings, a vacuum pump and right angle gearbox attached to both frame rails, a 20-inch top manway, a 4-inch liquid-filled vacuum/pressure gauge, a frame-mounted secondary trap for easy access, dual vacuum and pressure reliefs, a 12-inch low-profile primary shut-off with stainless steel float ball, and large easy-to-reach hose hooks. 800/326-9763; www.pikrite.com.
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March 2014
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PRODUCT NEWS
Subaru V-Twin engine generators

RGV industrial generators (RGV12100 and RGV13100T) from Subaru Industrial Power Products feature Subaru V-Twin engines. The RGV12100 is powered by a 22 hp EH65 engine and delivers a maximum output of 12,000 watts (9,500-watt standard output rating). It has an 11.4-gallon fuel tank for 8.2 hours of continuous operation at the rated load. An automatic idle control lowers engine speed when no electrical power is needed. The RGV1300T is powered by a 20.5 hp engine and delivers a maximum output of 13,000 watts (10,000 watt standard output rating). It offers 8.9 hours of continuous run time at the rated load and has a current transformer for three- and singlephase operation. 800/277-6246; www.robinamerica.com.
Stellar Industries sliding-job hooklift

The Slider20-S hooklift from Stellar Industries has a maximum dump angle of 60 degrees and can handle container variations of 10 to 14 feet and up to 16-foot flatbeds. Height options include a fixed 36-inch, fixed 54-inch or hydraulically adjustable 36- to 54-inch hook height. The 20,000-pound capacity sliding-job hooklift has a hexagonal boom design for added strength, zinc-plated pins to prevent corrosion and secure hose track. 641/923-4248; www.stellar-industries.com.
Stanley Vidmar 5S cabinets

5S cabinets from Stanley Vidmar are designed to fulfill lean and Kaizen storage requirements. Features include Plexiglas or solid hinged doors with metal pegboard inserts, heavy-duty lock and difficult to duplicate key system. 800/523-9462; www.stanleyvidmar.com.
Fibergrate trailer platforms

Fiberglass reinforced plastic, corrosionresistant grating, stair treads and railing from Fibergrate Composite Structures provide safe access to trailers. The slip-resistant surfaces provide added safety. 800/5274043; www.fibergrate.com.
Tow-Let portable restroom trailer

The permanently mounted portable restroom trailer from TowLet Manufacturing includes a selfcontained polyethylene portable restroom with 50-gallon waste tank and 30-gallon freshwater tank for washdown that can be towed by a vehicle with a 2-inch ball hitch. A 12-volt solar unit powers the washdown pump that charges the hose on a self-retracting reel. The unit also includes a PolyJohn Enterprises single-user hand-wash sink, LED interior lighting with control panel and storage for supplies. Larger tanks, including 300-gallon waste for long-term placement, are available. Units can be customized to match company colors. Larger 5- by 5-foot, single-step entry and twin units are available. 712/623-4007; www.tow-let.com.
Biffs Pathfinders restroom disinfection system

The portable restroom disinfecting system from Biffs Pathfinders and distributed by Satellite Industries cleans and disinfects portable restrooms without the use of brushes, buckets and wipe-down towels. The enclosed aluminum unit has a 1,250 psi power-wash pump with auto-shutoff, 4-gallon disinfectant reservoir with adjustable flow rate and dual spray guns. One gun operates at 5 gpm for charging the tank, while the other functions as a high-pressure sprayer for cleaning or low-pressure sprayer for applying disinfectant. A twist of the wand handle switches the unit from power-wash to disinfection mode. Once the restroom is disinfected, the technician can change the nozzle and refill the waste tank. 612/221-1100; www.biffspathfinders.com.
36
March 2014
I N D U S T RY N E W S
MANUFACTURER OF QUALITY PORTABLE RESTROOMS AND SINKS
Wastequip names division presidents, vice president

Wastequip promoted John Defenbaugh to mobile division president, responsible for sales and operation of the Galbreath, Pioneer, Mountain Tarp and Parts Place brands. Shawn King was named president of Wastequips technical division and will focus on growing market share for compactors and balers. Tim Phanco was named vice president of sales for Toter.
Kohler creates story-sharing blog

Kohler created a story-sharing blog, Believing In Better (www.believe. kohler.com), to highlight the successes in sustainability achieved by its associates, channel partners and consumers.
Dual VIP Restroom Trailer

Ideal for: Features: Solar Powered Weddings / Parties Self-contained Sporting Events Flushing, china toilet Food Festivals Enclosed sink Community Events Restroom Remodeling Power Converter (option) Air-conditioning (option) Movie Production Interior Heater (option) Sink Water Heater (option)
1737 S. VINEYARD AVENUE ONTARIO, CA 91761 PHONE 909-930-6244 TOLL FREE 800-334-1065 FAX 909-930-6237
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CLASSIFIED ADVERTISING
BUSINESSES
Portable Toilet Business - Southeast New Mexico: Established company with monthly income and good customer base. Excellent potential to expand into the booming oil field areas. Serious inquires only. 575-706-1171 (P04) In the heart of boom town USA, Williston, ND, our portable toilet business is for sale, grossing more than $1.7 million yearly. Included with our current customers are 300 toilets, septic trucks, pump trucks, house and bunkhouse - all on 30+ acres (which has gravel that is in high demand). 701-580-4058 (P03 Highly profitable portable toilet business for sale. Servicing South Florida. Established business with loyal customers, and special events. Serious inquires only. Sheldon411@gmail.com (P04) Established 1964: A turn-key operation with customers based in beautiful Southern Oregon. Portable toilets and septic pumping business. 2.05 acre property, storage tanks, building includes; storage, office space, and more. Over 500 portable units. 5 handicap compliant, 6 service vehicles, 3 septic pumping trucks. $500,000. Serious inquires only. Office 541-772-9484 (P03)
March 2014
MARKETPLACE
ADVERTISING
PORTABLE RESTROOM TRUCKS
Complete Portable Toilet service truck mount units (turn-key), mounted on your truck or ours. Tool boxes, dual work stations, dc10 washdown pump, reversible vacuum pump, hose reel, set up complete, toilet racks available. 1100 waste/400 fresh: $19,000, 1700 waste/600 fresh: $20,500. Any custom options or sizes available! TexLa Services 936-641-3938 www.texlaservices.com P03
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COMPUTER SOFTWARE
Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m , Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m , FreeRouteManagementSoftware.com. (T03)
2004 International 4200 FlatVAC portable toilet & service truck with Amthor 1,040(700/340)-gallon tank. 16' stake bed truck with removable side racks. V-8 diesel with less than 10k miles on new engine. Masport HXL4V with service & toolboxes on both sides. Lift gate, DC-10 water pump. .................... $47,900 OBO Call Mike 217-344-5004, IL P03 2005 Ford F350, diesel, Satellite unit, 400 waste, 200 water, M2 Masport. www. pumpertrucksales.com. Call JR. @ 720253-8014, CO. $14,000 (PBM) 2000 Int 4700 - $17,500; 2002 Int 4300 $23,500; 2006 Int 4300 - $39,500; Roll-off $23,500. Restrooms - $150. 256-757-9900 or www.pbsos.com. (PBM) 2002 Chevy C6500, Abernethy 1,500-gallon tank - 1250/250 split, Masport 230cfm pump, toilet rack with hitch. 210hp CAT 610TQ, air brakes, auto. 25,950 GVW, 147K. $27,500 OBO. 740-357-1208 (P04) Pre-owned Coleman 2-compartment, 1,800 U.S. gallon, 1,000 waste / 800 water stainless steel, portable toilet vacuum tank. Mounted on 2005 International 4300 cab and chassis with a Masport HXL 3V vacuum pump. (Stock# 8085V) www.VacuumSalesInc.com, (888) VACUNIT (822-8648) (PBM)
THANK YOU
PORTABLE RESTROOMS
300-400 PolyJohn & Hampel Shed construction-grade units. 90% ready for immediate use. $50 each firm. You choose, you transport. John @ 804-752-2599. egx@comcast.net (T02)
CALL 1-800-994-7990
2008 Dodge 5500: Auto, diesel. Purchased new from Satellite, January 2010. 650 waste, 300 fresh, 2-unit carrier. $34,000. 845-883-5563 (P03)
to advertise in PRO Marketplace

POSITIONS AVAILABLE
USG is a growing Pennsylvania-based company seeking CCTV, grouting, jet/vac, CIPP, HDD, lateral rehab and manhole rehabilitation technicians and foremen. Applicants should have a minimum of 1 year experience in the industry. We are an EOE offering great pay, relocation subsidy and steady work. Send resumes to HR@usginc.net, Fax: 717-737-6093 or USG HR Department; 1304 Slate Hill Road, Camp Hill, PA 17011 (P04)
PORTABLE RESTROOM TRAILERS

For Sale: 4 NuConcept 2-stall trailers. 2 restrooms, solar powered or 110v heating and cooling. City water hookup, mirrors, lighting, Switchmat activation, In-use light: 651-429-3781 (T03) Olympian restroom trailers, heat, a/c, hot water, interior and exterior lighting. Several sizes, call 845-883-9538. (P04) 2 Decons, 28 Tonto, 18 Royal, 2001 ASCI, 16 Presidential, 26 Presidential, portable toilet hauler trailers. 315-437-1291, NY. (PBM)
PORTABLE SINKS
Handwashing Stations: Only 36 left. PolyJohn Handstand 2 units. Excellent condition, used less than 2 years. Brought them in for a customer that no longer requires them. $250 each OBO. Call Mike 217-344-5004 (P03)
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PORTABLE RESTROOM OPERATOR

In Business Since 1959

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TJ Kids Tuff-Jon III Tuff-Jon

(45 gallons fresh water)

90 Gallon Free-Standing Sink

(16 gallons fresh water)

TJ Junior Single Free Standing Sink

Waterless Gel Touch Dispensers

60 Gallon Rinse Tank

Interior View of TJ-III

2930 S St. Phillips Rd. | Evansville, IN 47712 Toll Free:

The TSF Company Inc.

1-800-843-9286 | 812-985-2630 | Fax: 812-985-3671 E-mail: tsftuffjon@sbcglobal.net | Website: www.tuff-jon.com

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Amthor International ........... 23

Deal Assoc. ........................... 31

KeeVac Industries, Inc. ......... 31 Kentucky Tank, Inc. .............. 34

Armstrong Equipment, Inc...... 25

E L EZTrakR Systems Inc. .......... 23 P Pik Rite, Inc. .......................... 5

Liberty Financial Group, Inc. ..17 PolyJohn Enterprises ........... 39

Slide-In Warehouse .............. 25

C CEI Chandler Equipment, Inc. ...................................3

Liquid Waste Industries, Inc.... 7

M Marketplace ....................... 38 McKee Technologies Inc./ Explorer Trailers Surco Products

W Walex Products .................... 21 Water Cannon, Inc. .............. 29 March 2014

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