Capa Procedure
Capa Procedure
Capa Procedure
1. PURPOSE:
To establish a procedure to correct non-conformities in Products & Processes of the company and to take preventive actions to stop recurrence of the same.
2. SCOPE: Applicable to non-conformities observed in companys process & products both before & after sale.
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PROCEDURE: /.%. Process & Product non conformities are reported in follo1in2 1ays eports
Pareto Analysis is carried out on reports of non-conformities. Hi2h ranked reasons for non-conformities are referred to a team representin2 relevant functions. The team analysis each reasons and formulates a suitable action plan & fi4 responsibilities for corrective actions. The corrective & preventive actions are monitored periodically till completion.
BINDU LABELS
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-ustomer complaints are received by 5uality Assurance Dept. 6ach complaint received is referred to corrective & preventive action team. #n critical non-conformances a root cause analysis is carried out. The team analyses complaints and decides necessary time bound actions. The decisions are recorded in .-D 7orm. The Pro2ress of corrective & preventive actions plans are monitored by M obtained. until effective results are
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/.( -orrective & Preventive Actions are carried out on a time bound action plan.
#. RECORDS: S(. Name of the Record No. % * 0 ( e3ection eport -ustomer -omplaints -orrective Action Plans .-D 7orms Fo()%" No. 5.0++++* 58*0+++% 5./*+++% 5./*+++*