Sentinel 150 series

Automatic switch mode battery chargers Installation, Operation and Maintenance This Manual Refers to the Following Models
Standard models Open frame SNTL1501205CDxx models SNTL1502405CDxx SNTL1501210CDxx Enclosed ESNTL1501205CDxx models ESNTL1502405CDxx ESNTL1501210CDxx UL recognised/listed models SNTLUL1501205CDxx SNTLUL1502405CDxx SNTLUL1501210CDxx ESNTLUL1501205CDxx ESNTLUL1502405CDxx ESNTLUL1501210CDxx ESNTLUL1501210CDxxNFPA
Note: xx above refers to battery type options specified on order: see pages 3 and 6 (DC Output calibration) for battery types/voltages.

For safe and correct use of these chargers, read and save the safety information that precedes the installation and operation instructions. This guide contains 8 pages (including this one). If any pages are missing, contact the battery charger supplier or manufacturer for replacement documentation.

Sentinel 150 (open-frame, with protective cover) SNTL150 model shown

Enclosed Sentinel 150 ESNTLUL150 (left) and ESNTLUL150xxNFPA (right) models shown

For sales & support, contact: FRANK W MURPHY LTD. Church Road, Laverstock, Salisbury, SP1 1QZ, United Kingdom Phone: +44 1722 410055 Fax: +44 1722 410088 E-mail: sales@fwmurphy.co.uk Web: www.fwmurphy.co.uk/computronic FW MURPHY P.O. Box 470248, Tulsa, Oklahoma 74147 USA Phone: +1 918 317 4100 Fax: +1 918 317 4266 E-mail: sales@fwmurphy.com Web: www.fwmurphy.com

A division of Frank W Murphy Ltd.

41 46 Railway Terrace, Nechells, Birmingham, B7 5NG, United Kingdom E-mail: sales@computroniccontrols.com Web: www.computroniccontrols.com

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Important Safety Information Read and Save These Instructions

This manual contains important safety and operating instructions for all SNTL150, SNTLUL150, ESNTL150 & ESNTLUL150 models. x Do not expose the battery charger to rain, snow or wet environments. x The use of any attachment not recommended or sold by the battery charger manufacturer may result in risk of fire, electric shock or injury to persons. x Do not operate the charger if it has received a sharp blow, been dropped, or otherwise damaged in any way: return to supplier. x Do not disassemble the charger: return to supplier when service or repair is required. Incorrect re-assembly may result in a risk of electric shock, fire or faulty operation.

WARNING RISK OF EXPLOSIVE GASES

WORKING IN THE VICINITY OF A LEAD ACID BATTERY IS DANGEROUS. BATTERIES GENERATE EXPLOSIVE GASES DURING NORMAL BATTERY OPERATION. To reduce the risk of battery explosion, follow these instructions and those published by battery manufacturers and the manufacturer of any equipment you intend to use in the vicinity of the battery. Review cautionary marking on these products and any attached equipment.

PERSONAL PRECAUTIONS.

x (i) Someone should be within range of your voice or close enough to come to your aid when you work near a lead-acid battery. x (ii) Have plenty of fresh water and soap nearby in case battery acid contacts skin, eyes or clothing. x (iii) Wear complete eye protection and clothing protection. Avoid touching eyes whilst working near batteries. x (iv) If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters eyes, immediately flood eyes with running cold water for at least 10 minutes and get immediate medical attention. x (v) NEVER smoke or allow a spark or flame in vicinity of battery. x (vi) Be extra cautious to reduce risk of dropping a metal tool on to the battery. It may spark or short-circuit the battery or other electrical part that may cause explosion. x (vii) Remove personal metal items such as rings, bracelets, necklaces and watches when working with batteries. High power batteries can produce a short-circuit current high enough to weld a ring or the like to metal, causing a severe burns. x (viii) Use the charger only for charging battery types as stated on the charger. Do not use the charger for charging drycell batteries that are commonly used with home appliances. These batteries may burst and cause injury to persons and damage to property. x (ix) NEVER CHARGE A FROZEN BATTERY

PRIOR TO INSTALLATION /COMMISSIONING

x Clean battery terminals. Be careful to keep corrosion from coming into contact with eyes. x Add distilled water in each cell until the battery acid reaches a level specified by battery manufacturer. This helps purge excessive gas from the cell. Do not overfill. For a battery without cell caps, carefully follow manufacturers recharging instructions. x Study all battery manufacturers specific precautions, such as removing or not removing cell caps while charging and recommended rates of charge. x Determine the voltage of battery by referring to engine manual and ensure this matches the chargers output voltage.

CHARGER LOCATION AND CONNECTION

x Never place the charger directly above battery being charged: gases from the battery will corrode and damage the charger. x Never allow battery acid to drip on to the charger when reading specific gravity or filling battery. x Do not operate the charger in a closed-in area or restrict ventilation in any way. x The battery charger should be connected to a grounded, metal, permanent wiring system; or an equipmentgrounding conductor should be run with circuit conductors not connected to equipment-grounding terminal on the battery charger. x Connections to the battery charger should comply with all local codes and ordinances. x Open frame SNTL models these chargers should be installed so that they are not likely to be contacted by people. x Wiring for the AC supply input, DC charge output and DC control (e.g. alarm output) circuits must be physically separate, e.g. using separate wire harnesses and cable gland access. For AC input and ground leads, use 1mm/17 AWG or larger wire conductors rated to 90C/194F. For DC (charger to battery) leads, use 2.5mm/13 AWG or larger wire on standard charger models, and 4mm/11 AWG or larger wire on NFPA models. For safe and correct use of the charger, follow the following steps. Should you have any problems or the unit does not function as expected, consult our troubleshooting guide at the end of these instructions. x x x x x x x x Visually inspect unit for any signs of damage, caused by transport or storage. Mount the charger as outlined above, paying attention to ambient temperature. Ensure the mains AC supply is isolated, and ensure the correct rated input voltage before connection. Ensure the charger is earthed at the marked earth terminal/stud. Check batteries in accordance with the manufacturers guidelines. Check that the charger is correct for battery type and voltage. Connect the charger to the batteries, observing correct polarity and ensuring a secure and tight connection. Switch on the charger at the mains AC power supply.
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Sentinel 150 installation, operation & maintenance

General Information
Please read the following before installing. A visual inspection of this product for damage during shipping is recommended before installation. It is your responsibility to ensure that qualified mechanical and electrical technicians install this product. If in doubt, please contact your local Computronic representative.

WARNING
BEFORE BEGINNING INSTALLATION OF THIS PRODUCT Disconnect all electrical power to the charger Make sure the charger cannot operate during installation Follow all safety warnings of the battery manufacturer Read and follow all installation instructions
The Sentinel 150 range provides automatic, current limited and voltage controlled charging of wet lead acid, VRLA or NiCd batteries. The units may be used in a wide range of industrial charging applications, including standby engines, pumps and generators. Sentinel uses switch mode power supply technology to give a compact and lightweight construction, improved efficiency and low heat dissipation, wide supply voltage tolerance and low output ripple. Sentinel chargers are available as an open-frame module (with protective cover) for surface or DIN rail mounting in an enclosed panel, or as a stainless steel, wall-mounted enclosure with DC charge ammeter (and voltmeter on NFPA models). Electrical connection of the AC supply, battery and control circuits is via screw terminal blocks.

Specifications
(E)SNTL(UL) (E)SNTL(UL) 1501205 1502405

power supply: operating voltage range: standard (non-UL) models UL approved models operating frequency DC charge output: nominal voltage float / boost voltages current limit line regulation load regulation output ripple alarm outputs: charge fail / mains AC failure (UL models only) low battery volts (NFPA models only):

ESNTLUL 1501210 xxNFPA

95 265 V AC 95 250 V AC 47 63 Hz 12 24 12 see DC output calibration table 5 5 10 < 2% < 2% < 1%

solid state relay (switched +DC), energised (+DC) during normal charge, de-energised (open circuit) during fault solid state relay (volt free/dry SPNC contacts), energised (open) during normal charge, de-energised (closed) during fault solid state relay (volt free/dry SPNO contacts), de-energised (open) during normal charge, energised (closed) during fault 250mA max. @ 30 V DC (resistive load), UL class 2 -20 to +60 C / -4 to +140 F 20% to 90% RH see separate table see separate table 2006/95/EC (EN 60065) 2004/108/EC (EN 61000-6-2, EN 61000-6-4) BBGQ: UL1236, CSA 22.2 no 107.2 BBHH: UL1236 SE

high battery volts (NFPA models only)

current rating (all relays) general: operating temperature humidity dimensions weights electrical safety electromagnetic compatibility UL approval: All UL models: ESNTLUL1501210xxNFPA models only

Float charge operation

Sentinel operates an intelligent, multi-stage battery charge regime. In normal charging mode, the charger maintains the battery at a pre-calibrated float voltage (see table right), while supplying any additional DC load up to the specified current limit (see Specifications right). When fully charged, a battery will only accept the charge required to replace internal losses (approx. 1mA per AH of battery). E.g. for a system with a 1 Amp standing load and a fully charged 50 AH lead acid battery, Sentinel will typically supply 1.05 Amps.

AutoBoost operation
All Sentinel 150 models include an AutoBoost feature. AutoBoost provides a temporary increase in output voltage, equalising the charge between cells and maximising battery life and capacity. AutoBoost is triggered automatically when the battery falls below a preset voltage, or can be initiated manually (whatever the battery voltage) via a momentary switch input. Once the batteries have reached the boost voltage level, Sentinel reverts to normal float charge mode, preventing battery over-charge and gassing.

DC output calibration
Battery type: 12V Vented lead acid (6 cells) Calcium-Calcium (6 cells) VRLA, AGM (6 cells) VRLA, Gel (6 cells) NiCd (10 cells) 24V Vented Lead acid (12 cells) Calcium-Calcium (12 cells) VRLA, AGM (12 cells) VRLA, Gel (12 cells) NiCd (18 cells) NiCd (20 cells) model option code LA CA AGM GEL 10NC LA CA AGM GEL 18NC 20NC float volts (V DC) 13.5 13.8 13.5 13.5 14.1 27.0 27.6 27.0 27.0 25.6 28.2 boost volts (V DC) 14.1 15.6 14.4 13.8 14.5 28.2 31.2 28.8 27.6 26.1 29.0

Temperature compensation
The optimum charge voltage for lead acid and NiCd batteries varies with ambient temperature. Sentinel can be configured to sense ambient temperature and automatically compensate the output charge voltage. Configuration is by links on the circuit board: temperature compensation can be disabled, or enabled for use with a remote RTC sensor (available separately as a standard 3 metre / 9.8 feet lead assembly, or other lengths to special order).

Note: Calibration figures at 20 deg C. Output voltage will vary if temperature compensation is enabled see Electrical Connection & Configuration section.

Alarm outputs
UL models include a self-diagnostic circuit charge fail / main AC fail relay output (switched positive contact), for driving a remote alarm or annunciator circuit.
Sentinel 150 installation, operation & maintenance

Enclosed NFPA models include two additional relay outputs (volt-free/dry contacts) for independent signalling of high and low battery voltage faults, and compliance with the NFPA 110 standard.
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Dimensions and Assembly

CAUTION: Sentinel 150 chargers should be handled by the circuit board cover (SNTL models) or steel enclosure (ESNTL models). Care should be taken not to handle static sensitive components through exposed circuit boards and terminals.

SNTL(UL)150xx models

ESNTL(UL)150xx models

ESNTLUL150xxNFPA models

Overall: W H D Fixing holes: X Y1 Y2 Weight:

110 mm / 4.33 in. 135 mm / 5.31 in. 78 mm / 3.07 in. 100 mm / 3.94 in. 115 mm / 4.53 in. 57.5 mm / 2.26 in. 0.55 kg / 1.2 lb. ESNTL(UL)150xx models Overall: W H1 H2 D1 D2 ESNTLUL150xxNFPA models

x These chargers are designed for mounting in a vertical plane inside an enclosed control panel or housing. Mounting orientation should be as shown above, with protective cover ventilation slots at the top & bottom, electrical connection terminals lowermost. x For safe heat dissipation, mount Sentinel in the orientation shown, with a minimum air-gap clearance of 40mm/1.5 in. above/below and 25mm/1 in. at the sides. Consideration must be given to ventilation for proper heat dissipation. x For surface mounting, use the 2 centre slots ( 6mm/0.24 in.) or 4 corner slots ( 6mm/0.24 in.). Ensure that the mounting studs/bolts/nuts/screws adequately support the charger, and are tightened sufficiently to not to become loose during normal use, e.g. due to engine/equipment vibration. x Optional clip for DIN rail mounting (2 required for each charger), part number 045-0001.

120 mm / 4.72 in. 165 mm / 6.50 in. 267 mm / 10.51 in. 300 mm / 11.81 in. 70 mm / 2.76 in. 80 mm / 3.15 in. 95 mm / 3.74 in. 125 mm / 4.92 in. 130 mm / 5.12 in.

Fixing holes: 63.5 mm / 2.50 in. X 255 mm / 10.04 in. 285.5 mm / 11.25 in. Y Weight: 1.25 kg / 2.8 lb. 2.25 kg / 5.0 lb. x These chargers are designed for wall or frame mounting in the orientation shown above, with enclosure air vents uppermost. For safe heat dissipation, allow a minimum air-gap clearance of 40mm/1.5 in. above/below and 25mm/1 in. at the sides. Consideration must be given to ventilation for proper heat dissipation. x Mounting is via the enclosure back-plate, using 4 holes/slots ( 6mm/0.24in.) on the upper and lower edges. Ensure that the mounting studs/bolts/nuts/ screws adequately support the charger weight, and are tightened sufficiently to not to become loose during normal use, e.g. due to engine/equipment vibration. x Access to the electrical connection terminals is via hinged lower sections on the front facia. Remove the 2 x securing screws (marked S above), and then rotate the hinged sections through 90 degrees. x Electrical cable entry is via knock-outs on either side of the enclosure, which must be carefully removed from the enclosure sides. A suitable cable-gland (20mm/0.8in. diam.) must be used to prevent damage to cables and stop unwanted entry into the inner part of charger. Cable harnesses for DC charge output, DC control and AC supply input must be physically separated, e.g. using separate harnesses and case access ports: see wire harness separation section on page 5.

x Connect the charger wiring as detailed in the following Electrical Connection

section. When wiring is complete, and before using the charger, re-secure the hinged front section using the 2 fixing screws.

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Electrical Connection & Configuration

WARNING: DANGER OF INJURY OR DEATH. During normal operation, Sentinel is connected to high voltage AC circuits. Before connection, disconnection or handling of DANGER ! these chargers, ensure isolation of all AC power supplies. Connection or disconnection HIGH VOLTS with live wiring can also cause hazardous sparking and component damage.

Connection terminals (general)

Open frame SNTL(UL)150 models: Open frame Sentinels use a pair of two-part connectors with removable screw terminal blocks: x CN1: one 7-way block for connection of the DC Charge Output, RTC remote temperature sensor, AutoBoost manual initiate and (UL models only) charge fail output. Use a 3 mm/0.1 in. flat-head screwdriver to tighten/ loosen the terminals. x CN3: one 3-way block for connection of the mains AC power supply. Use a 5mm/0.2in flat-head screwdriver to tighten/loosen the terminals. For details of wire ratings and fusing, see the AC Input (power supply) section following. CN3 AC input terminal numbering varies with model. Check the product label for connection details: SNTL150 (standard, non-UL) models: AC supply live, neutral and ground wires are all connected to CN3:

Enclosed ESNTL150 and ESNTUL150 models (except ESNTLUL150xxNFPA) Enclosed ESNTL(UL)150 models have the same circuit board, terminal numbering and connection requirements as open-frame SNTL(UL)150 models, but are fitted with standard (non-removable) screw terminals blocks. Access to the screw terminals, and access for the wiring harness (via cable glands), is detailed in the Dimensions and Assembly section. Enclosed ESNTLUL150xxNFPA models Connection on these models through three terminal blocks on an additional circuit board, which also includes two additional NFPA 110 compliant alarm outputs. x CN1: a 2-way block for the DC Charge Output. Use a 5mm/0.2in flat-head screwdriver to tighten/loosen the terminals. See DC Charge Output section following for details of wire ratings and and fusing. x CN2: a 9-way block for connection of RTC remote temperature sensor, AutoBoost manual initiate and three NFPA 110 compliant alarm relay outputs. x CN3: a 3-way block for the AC power supply. Use a 5mm/0.2in flat-head screwdriver to tighten/loosen the terminals. See AC Input (power supply) section following for details of wire ratings and fusing. Terminal arrangement:

SNTLUL150 (UL approved) models: AC supply live and neutral wires are connected to CN3; the AC supply ground wire must be connected to a separate M4 stud labelled FG (frame ground) on the metal baseplate: All models wire harness separation For all models, wire connections for the DC charge output, DC control signals and AC input supply must be physically separated, e.g. separate wire harnesses, separately routed through the case/panel. For enclosed ESNTL models, use separate cable access ports (ESNTLUL150xxNFPA model shown below):

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Electrical Connection & Configuration (cont.)

Typical Connection
Notes: 1) AC fusing (F1): see AC Input (power supply) section 2) DC fusing (F2): see DC Output section 3) Battery output is isolated from chassis. 4) Solid state charge fail output relay (UL models only) shown in de-energised (fault) state. 5) High and low battery volts outputs (UL...NFPA version) are not shown. 6) AC supply input ground/earth connection: - CN3 pin 3 on standard (non-UL) models - M4 chassis stud (marked FG) on UL models Pin header configuration is: Link position / mode Description

DC Charge Output
Before DC connection or disconnection:x Ensure AC supply input is isolated. Disconnecting the batteries while the AC supply is live can result in sparking at the battery terminals, ignition of battery gasses and serious personal injury. x Check that the charger model and output ratings are compatible with battery type & voltage (see table below). Incompatibility may result in damage to the charger, batteries and serious personal injury. Connect the Sentinel DC charge output to the battery terminals, observing the warnings above and the correct DC polarity. Use 4mm/11 AWG or larger wire for ESNTLUL150xxNFPA models (10A DC output). For all other models (5A DC output), use 2.5mm/13 AWG or larger wire. All Sentinel 150 models include an electronic, self-resetting DC output fuse for protection of reverse polarity and shortcircuit faults. In the event of such faults, isolate the AC supply, disconnect the output terminals and allow the fuse to self-reset; replacement of the fuse should not be necessary. The charger can then be re-connected and switched back on. If the fuse fails to reset, contact your supplier for further advice. Float & AutoBoost output voltages The DC output float and AutoBoost voltages are factory calibrated for the battery type specified at order. The battery type is identified on the charger rating label, and forms part of the model code. Standard calibrations are: Battery type boost model float volts option volts code (V DC) (V DC) LA 13.5 14.1 CA 13.8 15.6 AGM 13.5 14.4 GEL 13.5 13.8 10NC 14.1 14.5 LA 27.0 28.2 CA 27.6 31.2 AGM 27.0 28.8 GEL 27.0 27.6 18NC 25.6 26.1 20NC 28.2 29.0

Disabled

(Factory default setting). Temperature compensation disabled. Ambient temperature does not affect DC float and boost voltages. Use this setting if battery temperature does not deviate significantly from 20C.

External

Temperature compensation enabled, with measurement by external, battery-mounted RTC sensor (see below). DC output varies by 3mV per cell per C of temperature deviation from 20C, within the range -10 to +50C. Increasing temperatures result in decreasing output voltage; decreasing temperatures result in increasing output voltage. Use this setting for optimal temperature measurement and compensated DC charge output.

Internal

Not for customer use. Temperature measurement by internal sensor, for factory calibration only.

The two TC terminals are designed for connection to a Computronic RTC sensor, and ONLY when the Sentinel is configured for external temperature sensing. DO NOT connect other types of temperature sensor. When an RTC sensor is connected, the sensor head must be mounted in a position that gives the most accurate/ representative measurement of battery temperature. The standard RTC sensor (part code 42.70.3619) includes a 3 metre lead assembly. Non-standard lead lengths are available to special order.

12V Vented lead acid (6 cells) Calcium-Calcium (6 cells) VRLA, AGM (6 cells) VRLA, Gel (6 cells) NiCd (10 cells) 24V Vented Lead acid (12 cells) Calcium-Calcium (12 cells) VRLA, AGM (12 cells) VRLA, Gel (12 cells) NiCd (18 cells) NiCd (20 cells)

Alarm outputs (UL models only):

All UL models UL approved Sentinels include a self-diagnostic charge fail (C/F) circuit and relay output for driving a remote relay, alarm or fault annunciator. The solid state relay energises (positive DC output, 250mA max. Current @ 30VDC) during normal charging, and de-energises (open circuit) immediately following a DC charge fail or mains AC failure condition, e.g. loss of AC supply, AC fuse failure, DC fuse failure or low/no charge current.

Note: Calibration figures at 20 deg C. Output voltage will vary if temperature compensation is enabled see section following.

TC: Temperature Compensation

Automatic temperature compensation (of the DC output) is configured using a row of four circuit board pins, located between the two terminal blocks on the main circuit board.
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Electrical Connection & Configuration (cont.)

Alarm outputs (cont.)
ESNTLUL150xxNFPA models These models have two additional alarm outputs for compliance with the NFPA 110 standard. Each solid-state output has volt-free/dry contacts rated 250mA max @ 30 VDC: x Low battery voltage. This relay is energised during normal charging, and de-energises (NC contacts closing) if a low battery voltage is maintained for 120 seconds. This delay allows for normal battery voltage variations, e.g. during engine cranking.) x High battery voltage. This relay is de-energised in normal operation, and energises (NO contacts closing) if a high battery voltage is maintained for 120 seconds. Standard (non-UL) SNTL150 and ESNTL150 models Connect the AC input supply (live, neutral and ground) wires to Sentinel connector CN3: CN3 pin 1 2 3 Function AC supply live, 95 to 265 VAC, 47 to 63 Hz AC supply neutral AC supply ground/earth

AC input and ground connections require 1mm/17 AWG or larger wire conductors. AC fuse ratings are specified on the charger label. Open frame SNTL150 models require connection of an external fuse in the live AC supply wiring. Enclosed ESNTL150 models have a replaceable TR5 package fuse, located on the circuit board near connector CN3. UL approved SNTLUL150 and ESNTLUL150 models Connect the AC supply live and neutral wires to Sentinel connector CN3: CN3 pin 1 2 Function AC supply live, 95 to 250 VAC, 47 to 63 Hz (Centre terminal, no connection) AC supply neutral

COM: common
This terminal is internally connected to battery negative DC. It may be used as a convenient negative DC feed for the BST (AutoBoost initiate) input, or as a return connection for a remote relay or device driven by the (positive DC) charge fail output. (See Typical Connection diagram.)

BST: AutoBoost Initiate

In normal operation, Sentinel automatically initiates AutoBoost mode if battery voltage falls below a preset level, then returns to float charge mode when the AutoBoost cycle is complete. AutoBoost may also be manually initiated (at any time, whatever the battery voltage) by momentarily linking the BST and COM terminals, typically using a push-to-make, front-ofpanel push button. Sentinel automatically returns to float mode at the end of a single AutoBoost cycle, even if the BST and COM terminals remain linked.

The AC supply ground/earth wire must be connected to the separate M4 stud marked FG (frame ground), located near CN3 on the chargers metal base plate (open frame models) or case chassis (enclosed models). AC supply and ground connections require 1mm/17 AWG or larger wire conductors, rated for temperature 90C/194F. AC fuse ratings are specified on the charger label. All UL models have a replaceable TR5 package fuse, located on the circuit board near connector CN3.

AC Input (power supply)

Before AC connection, disconnection or fuse replacement: x Isolate the AC supply x Ensure a good ground/earth connection to the charger, to CN3 screw terminal on standard (non-UL) models, or M4 chassis stud marked FG on UL models. DANGER ! x Ensure the AC supply voltage is HIGH VOLTS compatible with the chargers supply rating. Exceeding the rated voltage may result in damage to the charger and connected equipment, and cause serious personal injury. x Fit only the fuse types/ratings shown on each products label.

Fault Finding, Warranty and Maintenance

Warranty and servicing
Sentinel chargers are supplied with a 2 year warranty on parts and workmanship. Maintenance is limited to keeping the charger free from ingress of dust, dirt or moisture, and ensuring clear air-flow for ventilation. In the event of an operating query or suspected fault, please consult the sections in this manual, including the troubleshooting flowchart on page 8, or contact your supplier for further advice before returning the charger.
Sentinel 150 installation, operation & maintenance

WARNING: Except for fuse replacement on some models, Sentinel battery chargers are not user-serviceable, and should be returned to the supplier in the event of failure. No attempt should be made to repair the charger. Any attempt to do so may invalidate warranties, cause damage to the charger and connected equipment, and result in serious personal injury.

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Fault Finding, Warranty and Maintenance

Troubleshooting Flowchart:

Sentinel 150 installation, operation & maintenance

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