BE Electronics
BE Electronics
BE Electronics
Address
Mobile:
Emailid:
Objectives
To be a part of the High Value Ethics organization which provides an opportunity for growth and
versatility and to prove myself an asset to the organization by Intellectual Knowledge, Hardworking,
Communication skills and Sincerity in conjunction with organization goals.
Education
Job Responsibilities
Working as a shift Manager with Hewitt, handling a team of six Engg. And providing support to
Internal Hewitt Employees, mine responsibilities includes track of all pending tickets, assign tickets
to Engg.,generate reports for all issues and discuss with my Manager to reduce the number of calls
and repetitions of calls. Generating Weekly Reports, Discuss Monthly Reports related to all IT
pending issues. Handling Daily related issues, Lotus Client issues related to Mobile users setup and
setting up Calendaring and Scheduling, Setting up Password Recovery documents and also
troubleshooting Lotus related issues, Windows 2000 Professional, Windows 2000 Server related
issues. Responsibility to understand Network and coordinate to sort out all Network related issues,
coordination with vendor for any links related issues.
Acting Shift Manager with Daksh business Process Pvt Ltd. (Daksh provides off shore customer
interaction services to Large Multinational Companies. Daksh capability are structured around US
& UK (for both Voice & Data) It offers various types of customer interaction services using multiple
channels of communication viz. voice, email, chat & related support channels.
Job Responsibilities
Providing AMC.
Online Support to the Customer
Projects
Engineering Project.
Diploma Project
Technical skills
• Networking concepts to the Desktop Level, Configuration of LAN and Fault finding in the network.
• Operating System: Win 98, Win2000, XP.
• Mailing Systems:--Lotus Domino 6.5, Exchange 2000
Strengths
• Positive Attitude.
• Excellent communication and organizing skills.
• Hard worker in a challenging environment & attitude for teamwork and team building.
• Good Management skills.
Personal Details
Date of Birth:
Permanent address:
Phone No:
Martial status: Single
Languages known: English, Hindi and Punjabi
Reference:
DATE:
PLACE:
name