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Facsimile Ricoh (BETA) Fieldservice Manual: (Europe) (Asia)

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FACSIMILE

RICOH F A X 0 7
[BETA]
FIELD SERVICE M A N U A L

(Europe)
(Asia)
Drafted on August 1 st, 1988
Technical Center
Overseas Marketing Department
Facsimile Division
Ricoh Company, Ltd.

TABLE OF CONTENTS
SECTION 1 UNPACKING
1-1 Installation Requirements . . . . . . . . . . . . . . . . 1- 1
1-2 Unpacking Procedure . . . . . . . . . . . . . . . . . . . . 1-2
1-3 Accessories Check list . . . . . . . . . . . . . . . . . . 1- 3
SECTION 2 INSTALLATION PROCEDURE
2-1 Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 1
2-2 Power Connection . . . . . . . . . . . . . . . . . . . . . . 2-3
.
SECTION 3 COMPONENT GUIDE
3-1 External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 1
3-2 Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Optical and Mechanical Components . . . . . . 3- 2
Electronic Components . . . . . . . . . . . . . . . . . . 3- 4
SECTION 4 PROGRAMMING AND TESTING
4-1 Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . 4- 1
4-2 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4-3 Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
1. Entering and Exiting the Service Mode . . 4- 9
2. Function Table . . . . . . . . . . . . . . . . . . . . . . . 4-10
3. Operation Procedures . . . . . . . . . . . . . . . . . 4-11
Auto-answer Delay Time . . . . . . . . . . . . . . 4-11
Telephone Linotype . . . . . . . . . . . . . . . . . . 4-12
Bit Switch Programming . . . . . . . . . . . . . . 4-13
ROM and RAM Display,
RAM Rewriting . . . . . . . . . . . . . . . . . . . . . . 4-14

System Report . . . . . . . . . . . . . . . . . . . . . . . 4-16


ROM and RAM Printout . . . . . . . . . . . . . . . 4-16
Error Code Display . . . . . . . . . . . . . . . . . . . . 4-17
Service Report . . . . . . . . . . . . . . . . . . . . . . . 4-17
CCITT and Maker Codes . . . . . . . . . . . . . . 4-19
Thermal Head Parameters . . . . . . . . . . . . . 4-20
NCU Parameters . . . . . . . . . . . . . . . . . . . . . 4-21
Entering the Cal . . . . . . . . . . . . . . . . . . . . . . 4-24
4. Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Entering and Exiting the Test Mode . . . . . 4-25
LED Array Lighting . . . . . . . . . . . . . . . . . . . . 4-26
Operation Panel Test . . . . . . . . . . . . . . . . . . 4-26
Modem Test . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Sensor Threshold Initialization . . . . . . . . . 4-29
Tone Tests . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
5. Printer Tests . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
4-4 Quality Checks . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
SECTION 5 REMOVAL AND REPLACEMENT
5-1 Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . 5- 1
5-1-1 Top Cover . . . . . . . . . . . . . . . . . . . . . . . 5- 1
5-1-2 Printer Cover . . . . . . . . . . . . . . . . . . . . 5- 1
5-1-3 Operation Panel . . . . . . . . . . . . . . . . . . 5- 2

5-2 Mechanical and Optical Components . . . . . . 5- 3


5-2-1 LED Array . . . . . . . . . . . . . . . . . . . . . . . 5-3
5-2-2 Scanner Unit . . . . . . . . . . . . . . . . . . . . . 5- 5
5-3 Electronic Components . . . . . . . . . . . . . . . . . . 5- 7
5-3-1 Modem . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5-3-2 PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5-3-3 OP-PORT . . . . . . . . . . . . . . . . . . . . . . . 5-7
5-3-4 FCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5-3-5 Thermal Head . ; . . . . . . . . . . . . . . . . . . 5-9
5-3-6 SBU . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5-4 Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
SECTION 6 ADJUSTMENT
6-1 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6- 1
6-2 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6-3 Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

SECTION 7 MAINTENANCE
7-1 Principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 1
7-2 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 1
7-3 Performance Checks . . . . . . . . . . . . . . . . . . . . 7- 1
7-4 Video Signal Checks . . . . . . . . . . . . . . . . . . . . . 7-2
7-5 Line Connection Check . . . . . . . . . . . . . . . . . . 7- 2
7-6 Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
SECTION 8 TROUBLESHOOTING
8-1 Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8- 1
8-2 Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
APPENDICES
A
Bit Switches
B
Jumpers, Test Points and VRs
c Point-to-Point Diagram
D
Block Diagrams
E
PCB Layouts
F
Sensor Table
G
Specifications
H
Glossary of Terms

SECTION 1

1-1 INSTALLATION REQUIREMENTS


Install in a place which satisfies the following:
Not exposed to direct sunlight
Away from areas containing corrosive gas
Level
Well ventilated (air turnover at least three times per
hour)
Not subject to vibration
Dust-free
Condensation-free
Temperature 17 to 28C
Humidity 30 to 85%RH.
Away from other electronic equipment, to avoid interference
Away from heaters and air conditioners, to avoid
sudden changes of temperature
With clearance as shown below

1-1

1-2 UNPACKING PROCEDURE


1. Pull the machine out of the carton, with the foam supports and package.
2. Remove the package, the foam supports, and the plastic bag from the machine.

1-2

1-3 ACCESSORIES
1. Facsimile Terminal
2. Thermal Paper

1
15m

3. Operation Manual

4. Power Cord

5. Tilt Stand

6. Screwdriver

7. One-touch Key Labels

1 set

1-3

SECTION 2

2-1 ASSEMBLY
Note: Step 6 is optional, as the tilt stand does not have to be used.

1. Remove all tape from the outside of the machine.

2. Push down the printer cover


. release button (A) and open the printer cover.

3. Remove the red spacers from the platen roller bushings.

2-1

4. Place the paper roll in the machine with the leading edge feeding
as shown below.

5. Close the printer cover. Ensure that the cover is locked properly.
Make a test copy.

6. Stand the unit on its right side. Attach the tilt stand to the rear
base of the unit as shown (two screws). Then stand the unit back
on its base.

2-2

2-2 POWER CONNECTION


First, make sure that the power switch on the unit is off.
1. Connect the power cord to a 230V 50/60Hz power source capable of supplying more than 10A.
2. Voltage must not fluctuate more than 10%.
3. Make sure that the plug is firmly inserted into a proper grounded wall socket.
4. A dedicated circuit is recommended.

2-3

SECTION

3-1 EXTERNAL
Guide to Components

3-1

3-2 INTERNAL
Optical and Mechanical Components

3-2

No.

Function

Name

LED Array

Illuminates the document.

Tx Motor

Drives the DF and the scanner.

SBU

Contains the CCD, which converts optical images


into an analog signal.

Paper Roll

Thermosensitive paper

Rx Motor

Drives the printer paper feed mechanism.

Thermal Head

Prints on the thermal paper.

Platen Roller

Feeds the printer paper.

First Mirror

Reflects light from the document to the SBU.

Second Mirror

As above.

Third Mirror

As above.

10

3-3

Electronic Components

3-4

No.
1

Function

Name
OPU

Drives the operation and display panels.


Illuminates the document.

Scan Line Sensor (SB-2)

Detects when a document is set at the scan line.

Document Sensor (SB-1)

Detects when a document is set in the DF.

Tx Motor

Drives the DF and the scanner.

SBU

Converts optical images into an analog signal.


Monitors the telephone line.
Prints on the thermal paper.
Drives the printer paper feed mechanism.

10

Printer Cover Sensor


(SB-10)

Detects when the printer cover is open and cuts


off the main power.

11

PSU

Supplies power to all parts.

3-5

Function

Name

No.
12

FCU

Controls the system.

14

Paper End Sensor


(SB-4)

Detects when the paper roll has run out.

15

NIF

Contains the network control hardware.

3-6

SECTION 4

4-1 OPERATION PANEL

Function

Name

No.

1.

Function Key

Press to enter the programming mode.

2.

Caution Indicator

Lights when a transmission failure, document misfeed


or copy misfeed occurs.

3.

Tel Mode Indicator

Lights when the unit is in TEL mode.

4.

Voice Request Key

During communication, press this key to request voice


contact with the other terminals operator.

4-1

No.

Function

Name

5.

One-touch Keys

Use to input a single address with one touch.

6.

Stop Key

Press to stop the communication in progress


and return the machine to standby.

7.

Keypad

When the Speed Dial lamp is not lit this keypad


acts as a conventional numeric keypad.
When the Speed Dial lamp is lit, this keypad can
be used to enter a two-digit Speed Dial code.

8.

Speed Dial Key and Indicator

Push to enter a Speed Dial Code.

9.

Clear Key

Push to clear the previously entered character,


or use as a cursor.

10.

Pause/Redial Key

i) Push to insert a pause in the telephone number.


ii) Push to redial the remote terminal immediately.

11.

Ready Indicator

Lights when the unit is ready to operate.

12.

Resolution Key

Press to select the required resolution.

13.

Copy Key

Press to copy the document now in the feeder.

14.

Start Key

Press to start communication.

15.

Yes/No Keys

Press to answer questions on the display panel.

16.

Display Panel

Displays prompts, status, and selected modes.


4-2

4-2 PROGRAMMING
Initial Set Up
The following items should be programmed or registered before starting operation. If these items are not set, the machine will not function at optimum potential.

RTI/TTl/CSl*
ID code
Date and time
One-touch Keys
Speed dial numbers Up to 90
FAX/TEL setting
Local terminal telephone type
Closed network enable/disable
Auto-answer Delay time*2
Refer to the Operation Manual for details.
*1 CSI is programmed by user mode (function no. 64) and service mode (function no. 99) in European models.
*2 This function is service mode in European models (function no. 80).

4-3

User Function List

Europe No.
1
2
3
*1

Asia No.

1
2
3
4

Function
Contrast Selection
Send Later
FAX/TEL Setting
Auto-Answer Delay Time

50
51
52
53
54
55
56
57

Clock Adjustment
Closed Network Enabling
Communication Counter Check
Scanned and Printed Sheet Counter Check
TTI Disabling
Telephone Line Type
Speaker Volume Adjustment
Transmission Report Enabling

60
61
62
63

60
61
62
63
64

Quick Dial Programming


ID Code Programming
RTI Programming
TTI Programming
CSI Programming

70
71

70
71

Journal Printing
Telephone List Printing

50
56*
51
52
53
4*
54
55

4-4

*1 This function is in the


service mode (function
no. 80).
*2 Default setting is
disabled in the German
version. This function is
made available by
changing bit SW. 18, bit
nos. 5 and 6.
*3 This function is available
only when bit SW. 18, bit
no. 3 is O (default setting
is 1 except the UK
version).
If this bit is 1, this
function is enabled only
in the service mode
(function no. 81).
*4 This function is in the
service mode (function
no. 99).
Default setting is
enabled in the UK and
Universal versions.

Summary of User Functions

Europe No.

Asia No.

Purpose

Remarks

To select the contrast

Enter the number corresponding to the


required contrast at the keypad.

To make a Send Later transmission

Enter the required transmission time in


24-hour clock format.

To select either automatic or manual


reception

Press * to select FAX, and # to select TEL.

To select the time delay for answering


the line in FAX mode

Press * to decrement and # to select TEL.

50

50

To enter the date and time

Increment with #, decrement with *,


and move the cursor with Clear.

56

51

To enable or disable closed network


transmission and reception

For each feature, press * to enable and


#to disabled. If enebled, the remote
terminal must have the same ID code
as yours for communication to succeed.

4-5

Remarks

Europe No.

Asia No.

Purpose

51

52

To view the communication counters

Press Yes after viewing.

52

53

To view the sheet feed counters

Press Yes after viewing.

53

54

To enable/disable TTI printout on


copies at the remote terminal

Press * to enable and # to disable.

55

To match the units dialing mode


with the connected line

Press * for DTMF and # for pulse dialing.


This function is available only for the UK
version in Europe. The other versions can
be enabled by the Function number 81 in
the service man mode.

54

56

To adjust the speaker volume

Increase with # and decrease with *.

55

57

To enable transmission report output

4-6

Remarks

Purpose

Europe No.

Asia No.

60

60

To program one-touch dial


and speed dial codes

Press the key or enter the code that you


want to program. Then enter the number.
For one-touch keys, you can also program
a label. The method is the same as for
RTI (see function 62).

61

61

To Program the ID code needed


for closed network communication

Enter the required code at the keypad.


Do not use 0000 or FFFF.

62

62

To program the Remote Terminal


Identifier. This is displayed on
the remote terminals operation
panel during communication.

Enter the identifier from the left. Increment


the character at the cursor through the
character set with #, and decrement with *.
Move the cursoe with Clear.
Store the identifier by pressing Yes.
Enter up to 20 characters.

63

63

To program the Transmitting


Terminal Identifier. This is
printed on the top of pages
received at the remote terminal.

Up to 32 characters. Enter in the same


way as the RTI.

64

64

To program the Called Subscriber


Identifier. This is used in
place of the RTI when communicating
with a non-Ricoh machine.

Enter the telephone number (up to 20


numbers and spaces) at the keypad,
then press #, then Yes.

4-7

Europe No.

Asia No.

70

70

71

71

Remarks

Purpose
To print the Transaction Confirtion Report

To print the Telephone Lists

4-8

There are two lists:


One-touch
Keys
Speed Dial Codes

4-3 SERVICE MODE


1. Entering and Exiting the Service Mode
To enter the service mode, press 1,4, 7, and * simultaneously.
Note:

If you cannot enter service mode, install jumper 4 on the FCU before entering the service mode. (Europe
only)

To exit the service mode, press 3, 6, 9, and # simultaneously.


Note:

Take out FCU jumper 4, if you do not wish the user to access service mode. (Europe only)

4-9

2. Function Table

Function
Number

Remarks

Function

80

Auto-Answer Delay Time

Europe only

81

Telephone Line Type

Europe only

90

Bit SW programming

91

ROM, RAM. display, RAM rewriting

92

System Report

93

ROM, RAM data printout

94

Error code display

95

Service Report

96

CCITT and Maker code programming

CCITT = 0000, Maker = 25

97

Thermal head parameter programming

Enter the pulse width

98

NCU parameter programming

99

CSI Programming

Local terminal only

Europe only

4-10

3. Operation Procedures
1 ) Auto-answer Delay Time Setting (Europe only)
This setting determines the time delay between the unit detection an incoming call and automatically answering
the line. The setting can be any multiple of 6 from O to 42 seconds. A high value would give you a chance to
answer the telephone personally even if the unit is in Fax mode.
This setting has no effect on the way the machine operates in Tel mode; in Tel mode, the unit will never answer
the line automatically.

1. Press the Function key and enter 80.


2. Press Yes.

3. Either:
Press * to decrement the time
Or:
Press # to increment the time.
4. Press the Function key to return to standby.

4-11

2) Programming the Telephone Line Type (Europe only)


The type of dialing signal used by your terminal must match the line or the machine will not be able to place calls.
You can instruct the machine to use dial pulses or dial tones.
Note: This function only affects the auto-dialer inside the unit.

Service Mode

User Mode

1. Press the Function key and enter 81.

MODE

NO

S E L E C T

3. Either:
To specify dial tone, press *.

2. Either:
To specify dial tone, press *.

Or:
To specify pulse dialing, press #.

Or:
To specify pulse dialing, press #.

4. Press Function to return to standby.

3. Press Function to return to standby.

4-12

Y / N

The Current Status

1. Press the Function key and enter 4.

2. Press Yes.

.81
P D / D T M F ?

II

3) Bit Switch Programming


1. Press the Function key and enter 90 at the keypad
MODE NO. 90
Y/N
DISPLAY BIT SW?
2. Press Yes.
The first line indicates the factory settings; the second line indicates the present settings.
DEFAULT: 0110 0000
BITSW 0: 0110 0000
3. Make your changes
* Press # to increment the bit switch number; press * to decrement.
Hold down #/* for fast
increment/decrement
Example: Press # once.
DEFAULT: 0111 0100
BITSW 1: 0111 0100
* Press the numeric keypad key corresponding to the bit that you want to change. Bits are numbered from 7
at the left to 0 at the right.
Example: Change bit 0 to 1.
Press 0.
DEFAULT: 0111 0100
BITSW 1: 0111 0101
4-13

4. Either:
Change more bit switches using step 3
Or:
Press the Function key to return to standby
10:00
READY
SET DOCUMENT
Refer to appendix A (Bit switch functions) and consult a senior technician before changing any setCAUTION:
ting.
4) ROM and RAM display, RAM rewriting
Consult a senior technician before changing any RAM data.
1. Press the Function key and enter 91
MODE NO. 91
DISPLAY ROM, RAM?
2. Press Yes.
ADDRESS = 0 0 0 0
DATA
= 03
3. Select the address.
* Use the Clear key as a cursor.
* Use # to increment the cursor character.
* Use the * key to decrement.
4-14

4. Move the cursor onto the data.


Change the data, if required, using the
same method as for step 3.
The machine automatically prevents you
from changing ROM areas.
5. Either:
Change more addresses; go back to step 3
Or:
Press the Function key to return to standby
Useful RAM Addresses
12C4
Contrast Thresholds
Light
12C5
Normal
Dark
12C6
Sensor Threshold
SB-4 in standby mode 1E84 (40%)
Current Sensor Values SB-4
1E82
Number of Redials
1E6A
Redialing Interval
1E6B

4-15

5) System Report
This report lists counter totals, ID codes and other items.
1. Press the Function key and enter 92.
MODE NO. 92 COPY/N
FOR SYSTEM REPORT
2. Press the Copy key to print the report.
PRINT SYSTEM REPORT
6) ROM and RAM Printout
1. Press the Function key and enter 93.
Y/N
MODE NO. 93
PRINT ROM, RAM DATA?
2. Press Yes.
PRINT DATA
COPY/N
START = 0000, END = 0000
3. Enter the start and end addresses.
Use # to increment, * to decrement, and Clear to shift the cursor.
COPY/N
PRINT DATA
START = 1230, END = 123F
4. Press Copy
PRINT ROM, RAM DATA

4-16

7) Error Code Display


This displays the most recent 32 error codes. All types of error are included
1. Press the Function key and enter 94.
MODE NO. 94
DISPLAY ERROR CODE?
2. Press Yes.
ERROR CODE
1-01, 1-02,2-03,2-02
3. Either:
Press # to display the next four codes.
Note:

If # is pressed more than 7 times, the machine returns to standby.

Or:
Press the Function key to return to standby.
8) Service Report
1. Press the Function key and enter 95.
MODE NO. 95
COPY/N
FOR SERVICE REPORT
2. Press Copy.
The machine automatically returns to standby.
PRINT SERVICE REPORT
4-17

SERVICE REPORT
TERMINAL ID:

DATE

RICOH TECH. SECTION (AUG.04 88 15:55)

REMOTE TERMINAL
IDENTIFICATION

MODE

ERROR CODE(S)

AUG.02 14:30
18:33
AUG.03 13:39
14:10

RICOH FACSIMILE QA
RICOH 882-2176
RICOH SVC OSEAS
WYWY. MALAYSIA

G3DR
G3ST
G3DT
G3ST

0-23,
0-07,
0-07,
0-08,

ERROR CODE LIST


1-21
0-08
0-07
1-21
0-00
0-00
0-00
1-21
1-10
1-21
1-71
1-20

0-07
1-21
0-00
1-21
0-06

START
TIME

0-00
1-21
0-00
0-23
1-71

0-00
0-04
0-00
1-21
1-71

0-00
0-01
0-00
0-62
1-71

The Error Code column lists communication errors.


The Error Code List area gives all types of error codes (the most recent 32 codes only).

4-18

9) CCITT and Maker Codes


1. Press the Function key and enter 96.
MODE NO. 96
SET CCITT, MAKER?

Y/N

2. Press Yes.
CCITT
0001

MAKER
25

3. Enter the correct codes.


CCITT = 0000; MAKER = 25
Use # to increment, * to decrement, and the Clear key as a cursor key.
CCITT
0000

MAKER
25

If incorrect codes are programmed, communication using NSF(S) is disabled.


4. Press the Function key to return to standby

4-19

10) Thermal Head Parameters


Use this function immediately after changing the thermal head or FCU
1. Press the Function key and enter 97.
MODE NO. 97
SET PULSE WIDTH?

Y/N ?

2. Press Yes
PULSE WIDTH HEAD
1.00MS
A
3. Enter the pulse shown on the thermal head (e.g., 1.45 ins).
PULSE WIDTH HEAD
A
1.45MS
Enter the value directly at the keypad.
4. Press the Function key to return to standby.

4-20

11 ) NCU Parameter Programming


Consult a senior technician before adjusting any of these parameters.
1. Press the Function key and enter 98.
MODE NO. 98
SET NCU PARAMETER?
2. Press Yes.
NCU PARAMETER
NO. 00
065
Value
Param NO.

KPAD/Y

3. Change the value of the displayed parameter, if required.


Enter the new value at the keypad.
NCU PARAMETER
075
NO. 00

KPAD/Y

4. Go on to change another parameter.


Press Yes until the desired parameter is displayed.
NCU PARAMETER
128
NO. 01

KPAD/Y

5. Press the Function key to return to standby after finishing.


A table of parameters follows.
4-21

Factory Setting

Parameter
No.

Description

Formula

Remarks
UK, universal

Asia

00

Acceptable ringing signal frequency


: Range 1, upper limit

75

64

01

Acceptable ringing signal frequency


: Range 1, upper limit

128

127

02

Acceptable ringing signal frequency


: Range 2, upper limit

53

26

03

Acceptable ringing signal frequency

86

67

04
05
06

Number of rings until a call is detected.

07
08
09
10
11

N (times)

01

01

Undetected part of the first ring

N x 20 (ms)

10

10

Undetected part of the second and


subsequent rings

N x 20 (ms)

10

10

Reset time

N x 40 (ms)

200

200

Time between the closing of relay DS


and the opening of relay DI (TO)

N x 1 (ms)

255

61

Notes 1, 2

Time that relay DI is open. (T1)

N x 1 (ms)

67

66

Note 1

Time that relay DI is closed. (T2)

N x 1 (ms)

33

34

Note 1

Time between the final closure of relay


DI and the opening of relay DS. (T3)

N x 1 (ms)

50

50

Notes 1, 2

4-22

Note 3

Parameter
No.

Factory Setting
Description

Formula

Remarks

UK, Universal

Asia

12

Time until the next dial pulse is transmitted


(pause between dials, the time until DI relay
is opened after DS relay is opened). (T4)

N x 20 (ms)

30

36

13

Time waited when a pause is input.

N x 20 (ms)

33

101

14

DTMF tone on time (D0)

N x 1 (ms)

100

100

15

DTMF tone off time (D1)

N x 1 (ms)

100

110

16

DTMF tone transmission level

(15N)

09

09

Notes:
1. The above pulse dialing times (T0, T1, T2, T3) are the values for 10 pps.
Times for 20 pps are half those for 10 pps.
2. DS relay control should be done for the Europe type NCU which has a ground start selection.
3. The first ring may not be detected until Parameter 05 + Ringing Signal wavelength X (1 to 2.5).
4. N must be between 0 and 15.

4-23

Notes 1, 2

Note 4

12) Entering the CSI (Europe only)


CSl This identifier is used instead of the RTI during communication with another makers terminal.
1. Press the Function Key and enter 99.

2. Press Yes.

3. Enter the required CSI using up to 20 numerals and spaces. Using your telephone number is recommended.
Use digits 0 9 at the keypad.
. Press Pause/Redial to enter a space.
. Press Clear to leave the character at the cursor unchanged.
Enter # after the last digit of the CSI.
Example: 213-555-9432

Press Yes to store this CSI.


The unit returns to standby.

4-24

4. Test Mode
The machine has the following function tests.
* Operation panel test page 4-26
* LED array lighting page 4-26
* Modem test (G3 and G2 signal transmission) page 4-27, 28
* Sensor threshold initialization page 4-29
* Tone transmission (DTMF and pulse signals) page 4-29, 30
1 ) Entering and Exiting the Test Mode
1. Hold down the Stop key and switch the power on.
2. When ENABLE SERVICE FUNC. is displayed, press the Start key immediately. The following will appear
D: LED, S: LCD, T/F: MDM
VOICE: SEN; TEL: DTMF
The meaning of this display is as follows:
Light the Detail LED to select LED array lighting
Light Standard, to test the operation panel
Press Yes (True/False) to test the modem
Light Voice Request to initialize the sensors
Light Speed Dial to make a tone test
3. Make the required tests.
See the top of this page for the appropriate page numbers.
After testing:
Switch the power off, wait for a few seconds, then switch back on.
4-25

2) LED Array Lighting


1. Make sure that the Speed Dial and Voice Request LEDs are off.
2. Select Detail resolution, then press the Start key.
LED LAMP ON
The LED array will light. It will remain lit for 8 minutes
3. Press Stop to return to standby.
3) Operation Panel Test
1. Make sure that the Speed Dial and Voice Request LEDs are off.
2. Select standard resolution then press Start. The LEDs should be lit, except for the following indicators, which
should be blinking:
Tel mode, Caution
LCD ALL DISPLAY
3. Press the Stop key to return to standby.

4-26

4) Modem Test
1. Make sure that the Speed Dial and Voice Request LEDs are off.
2. Push Yes, then push Start. The unit will go into the off-hook mode.
MODEM TEST
3. Press the required keys to test the desired signal (refer to the following table)
Example: 9600 bps, press and hold the start key, then immediately press 9.
MODEM TEST
9600 BPS
Note:

The machine will return to standby after 8 minutes of testing any one tone.

4. Press Stop to return to step 3.


MODEM TEST
5. Press Stop once more to return to standby.

4-27

Signal Generation

Signal

Operation (Press the following keys in sequence)

9600 bps

Start + 9

7200 bps

Start + 7

4800 bps

Start + 4

2400 bps

Start + 2

300 bps

Start + 3

2100 Hz (CED)

copy + 2

1850Hz

copy + 8

1650Hz

copy + 6

1100HZ

copy + 1

462 Hz

copy + 4

2100Hz
(G2 video signal)

Copy + Pause/Redial

4-28

5) Sensor Threshold Initialization


1. Make sure that SB-4 is covered with paper and make sure that the Speed Dial LED is not lit.
2. Press the Voice Request key, then the Start key.
3. If a sensor is faulty, NG will be displayed followed by the faulty sensor.
If SET VALUE OF SENSOR is displayed, the sensors are all in good order and have been automatically
initialized.
6) Tone Tests

1. Press the Speed Dial key, then press Start.


DTMF TONE
2. Press the key corresponding to the desired tone (refer to the table given below).
Example: 697 Hz, push A
DTMF TONE 697HZ
Note:

The machine will return to standby if no key is pushed for 8 minutes.

3. Press Stop after testing this tone.


DTMF TONE
4. Either:
Return to standby press Stop once more
Or:
Test another tone go to step 2.
4-29

Tone

Operation

Tone

Operation

Dual tone 0

Push0.

Single tone 697 Hz

Push A.

Dual tone 1

Push 1.

Single tone 770 Hz

PushB.

Dual tone 2

Push 2.

Single tone 852 Hz

PushC.

Dual tone 3

Push 3.

Single tone 941 Hz

PushD.

Dual tone 4

Push 4.

Single tone 1209 Hz

PushE.

Dual tone 5

Push 5.

Single tone 1336 Hz

PushF.

Dual tone 6

Push 6.

Single tone 1477 Hz

PushG.

Dual tone 7

Push 7.

Single tone 1633 Hz

PushH.

Dual tone 8

Push 8.

Dual tone 9

Push 9.

Dual tone *

Push *.

Dual tone #

Push #.

4-30

5. Printer Tests
It is not necessary to enter the Service Mode.
From standby:
* Press the Copy key, then immediately press a specified key, depending on the desired printout.
Do not release the keys until the printer has started.
.

Thin, closely spaced lines


Copy key + 1

Thick, vertical stripes


Copy key + 2

Pattern
Copy key + 3

Dense diagonal stripes


Copy key + 4

Closely spaced horizontal lines


Copy key + 5

4-31

4-4 QUALITY CHECKS


1. Copy Quality
1 ) Copy density
Visually check the density in the left, right and center.
Method:
Density must be even in the left, right and center.
Standard:
2) Skew
Method:
Standard:

Correction:
3) Intelligibility
Method:
Standard:
Correction:

Copy an RI test chart using standard resolution.


The difference in length between A and B must be as follows.
Less than 1 % of the document length.
A4 or larger:
Less than 3% of the document length.
Smaller than A4:
Clean the RI and R2 rollers.

Copy an R1 test chart using standard resolution.


Check the characters in frame F.
No characters must be missing in the subscan direction.
Check and adjust the following.
Flatness
Reduction rate
M T F
Refer to section 6-1 for details.

4) Make another copy. If the copy is still defective, make a printer test (see page 4-31) and check the SBU
waveforms if necessary (refer to page 6-1).
4-32

Paper Leading Edge

4-33

2. Test the operation panel display. Refer to page 4-26.


3. Initialize the sensors (refer to page 4-29).
4. Check DF and printer operation.
5. Communication Tests

No.

Procedure

Check Items

Call a remote unit and send 2 test charts,


one in standard and the other in detailed
resolution.

1. Resolution selection.
2. RTI display.
3. Voice request function

Receive 2 test charts.

1. RTI display.
2. Copy quality.
3. Automatic reception function.
4. Voice request function.

4-34

SECTION 5
REMOVAL AND

REPLACEMENT

5-1 COVER REMOVAL


5-1-1 Top Cover

1. Open the printer and the scanner.


2. Remove the four screws holding the cover and ease
off the cover.

5-1-2 Printer Cover


1. Open the printer.
2. Remove the printer cover four screws, two at
each end.
Note:

When replacing the cover, make sure that


the harness on the right end is in the two
harness clamps.

5-1

5-1-3 Operation Panel

1. Remove the top cover (see section 5-1-1).


2. Remove the ground wire one screw.
3. Remove the E-ring.
4. Slide the operation panel to the left along the hinge pins, and remove it one connector.

5-2

5-2 MECHANICAL AND OPTICAL COMPONENTS


5-2-1 LED Array

1. Remove the top cover (see section 5-1-1 ).


2. Remove the operation panel (see section 5-1-3).

3. Remove the scanner guide plate (A) two screws.


4. Remove the RI roller (B) one E-ring and bushing
on the right-hand side.
5. Remove the LED array assembly (C) two screws,
one connector on the FCU.
6. Remove the LED array from the bracket four
screws.
7. Connect up a new LED array and test it using the LED
array test procedure (see page 4-26).
5-3

8. Reassemble
Wipe off the lens on the LED array with a soft
cloth. Do not touch this lens when installing the
LED array assembly.
To replace the R1 roller, first push the gear and
bushing on the left end of the shaft as far left as
they will go.
Then:
1 ) Fit the resulting clearance (D) into the slot (E) in
the bracket.
2) Push the shaft in the direction of the arrow until
the bushing fits into the slot (E).

When replacing the scanner guide plate, fit the


two tabs on the rear (F) into the slots (G) in the
upright brackets.

5-4

5-2-2 Scanner Unit


1. Remove the top cover (see section 5-1-1).
2. Remove the operation panel (see section 5-1-3).
3. Remove the scanner guide plate two screws (see section 5-2-1 step 3).
4. Remove the R1 roller one E-ring and one bushing (see section 5-2-1 step 4).
5. Remove the R2 roller in the same way as the R1 roller.
6. Disconnect the LED array (CN11) and the SBU (CN7) from the FCU.
7. Remove the four screws that hold the scanner unit to the base.

5-5

8. Lift out the scanner unit.


9. Reassemble
Make sure that there are no wires obstructing the holes for the scanner unit securing screws.
Make a copy of a test chart.
There should be no need for any scanner adjustments.

5-6

5-3 ELECTRONIC COMPONENTS


5-3-1 Modem
1. Remove the top cover (see section 5-1-1).
2. Take out the modem.

5-3-2 P S U
1. Remove the scanner unit (see section 5-2-2).
2. Remove the NIF (three screws, two connectors).
3. Remove the bracket that is on top of the PSU (four screws)
4. Remove the PSU (two screws, two connectors).
5-3-3 OP-PORT
1. Remove the operation panel (see section 5- 1 -3).
2. Remove the upper scanner guide plate (four screws), feeding the ground wire through the opening in the plate.
3. Remove the OP-PORT PCB (12 screws, 3 connectors).

5-7

5-3-4 FCU
Before Removal
1. Print the following reports.
. Telephone List
. Journal give to the user
. System Report
. Service Report keep for reference during future service calls
2. Check the records for the user to determine what RAM changes have been made since installation.
3. Note the settings of functions 3, 4, 51, 54, 55, 56, and 57. (Asia)
. Note the settings of functions 3, 4(81), 53, 54, 55, 56 and 80. (Europe)
4. Make sure that SW1 (battery switch) and SW2 (factory use only) of the new FCU are ON (closed).
Removal
1. Remove the scanner unit (see section 5-2-2).
2. Remove the FCU (ten connectors, one screw).
Note: The harnesses are not marked.
Take care not to mix them up.

5-8

After Replacement
1. Initialize the RAM on the new FCU as follows.
. Set bit 7 of bit switch D to 1.
2. Reprogram the shorthand numbers, and one-touch keys.
3. . Reprogram functions 3, 4, 51, 54, 55, 56, and 57. (Asia)
Reprogram functions 3, 4(81), 53, 54, 55, 56 and 80. (Europe)
4. Reprogram the items on the system report.
5. Reprogram the RAM data noted in step 2 of the pre-removal procedure.
6. Enter the date and time.
7. Carry out the quality checks stated in section 4-4.
5-3-5 Thermal Head
Thermal head handling precautions
1. Avoid static electricity because Bi-CMOS LSIs are used.
Pack the thermal head in an anti-static bag.
2. Clean the heating element surface with alcohol-soaked guaze or soft cloth.
This prevents irregular density and white blanks due to damaged or stained heating elements.
3. Do not hit or rub the heating element board surface with a sharp edge or hard material.
4. Check that the head is positioned properly and that the springs pushing the head against the platen roller are in position.
5. Do not operate the thermal head in excess of the pulse width value shown on the thermal head.
6. Do not stain the black seal on the thermal head.
Otherwise, the paper width sensor and the paper end sensor may malfunction.

5-9

Procedure
1. Remove the top cover (see section 5-1-1).
2. Remove the modem (see section 5-3-1).
3. Open the printer and take out the paper roll.

4. Remove the paper guide (A) - two screws.

5. Remove the E-ring (B) on the left end of the printer cover lock shaft.

5-10

6. While pressing the thermal head towards the SBU:


i) Ease the end of the lock lever spring (C) at the left end of the lock lever shaft
out of the small hole (D) in the bracket.
ii) Detach the left-hand end of the lock lever shaft and rest it in the opening (E) in
the bracket.
iii) Remove the lock lever shaft.
7. Stop pressing the thermal head toward the SBU.
8. Remove the thermal head (two screws, two connectors).
9. Install a new thermal head.
Note: Do not touch the heating elements. Read the precautions at the beginning
of this procedure.
10. Reassemble
To replace the lock lever shaft:
i) Place the left-hand end of the shaft into the opening (E).
ii) Replace the right-hand end of the shaft into its original position.
iii) Replace the left-hand end into its original position.
iv) Replace the spring (C) and E-ring (B).
11. After reassembly:
i) Enter the pulse width.
ii) Clean the thermal head roller and platen with a soft cloth and alcohol.
iii) Print some test patterns.

5-11

5-3-6 S B U
1. Carry out steps 1 to 7 of the thermal head removal procedure (see section 5-3-5).
2. Remove the SBU (two screws).
3. After installing a new SBU, carry out the SBU adjustment procedures.

5-4 SENSORS
After replacing SB-4, initialize the sensors (see page 4-29).

5-12

SECTION 6

6-1 SCANNER

Scanner Test Points


FCU CN8 1 V I D A D J
2 XVIDEO
3 GND

No.

Item

Procedure

Standard

Tools

Remarks

Symptoms
I

Focusing

1. Set the 8-line/mm pattern of the


test chart at the scan line position.
2. Loosen the lens securing screw.
3. Move the lens back and forth until
B is maximised. (Test point = XVIDEO)

4. Tighten the lens securing screw.

6-1

B/A X 100

Oscilloscope
Allen keys
Test chart
(R1)
Philips
screwdriver

Blurred
characters

No.
2

Item
Reduction
rate

Procedure

Standard

1. Set the 8-line/mm pattern of the


test chart at the scan line position.
2. Loosen both lens block securing
screws.
3. Push the lens block to the left and move
it back and forth until the XVIDEO
signal has 6 or fewer crosspoints.

Tools

Symptoms

Oscilloscope
Philips
screwdriver
Test chart
(R1)

Blurred
or filledin characters

Oscilloscope
Philips
screwdriver
Scan line
test strip
Adjustment
knobs.

Uneven
density,
partial
scanning

e.g. 6
crosspoints

4. Tighten the lens block securing


screws.
3

Scan line,
white level,
and scan
starting
position

1. Set the adjustment knobs as shown below.


2. Loosen the SBU securing screws.

6-2

Remarks

No.
3

Item
Scan
line
(continued)

Standard

Procedure
3. Switch the LED array on (see page 4-26).
4. Set the scan line test strip on the scanner
guide plate as shown below:

5. Adjust the white XVIDEO waveform with


the adjusting knobs until it is as
shown on the right.
6. Adjust VR1 on the SBU until XVIDEO
within the standard limit.
7. Gently tap the SBU until its position
is correct.
8. Tighten the SBU securing screws.
9. Take out the adjustment knobs.
10. Go onto the Error bits procedures.

6-3

Tools

Symptoms

Remarks

If flatness
is out Of
spec. clean
mirrors or
change
LED
array.

Item
4

Error bits

Procedure
1.

Standard
No
abnormal
peaks.

Ensure that there are no abnormal


peaks in the XVIDEO waveform.

6-4

Tools
Test chart,
oscilloscope:
0.2 V/div
0.5ms/div

Abnormal
lines along
prints made
by the copy
key.

Replace
the SBU if
error bits
are visible

No.

Item
Cover sensor
clearance

Procedure

Standard

1. Remove the top cover.

T=0.4
0.5mm
with cover
closed

2. Check that the clearance(A)


is correct.
3. If necessary, adjust by loosening
the screw (B) and moving the
bracket.

6-5

Tools
Philips
screwdriver,
clearance
gauge

Symptoms
Printer
error

Remarks

6-3 OPERATION PANEL


1. LCD Brightness
VR1 can be used to adjust the LCD brightness.
It alters the resistance between the 5V input from the FCU and the VLCD pin of the OPP LSI.

6-6

SECTION 7

7-1 PRINCIPLE
When visiting a customer on a service call, carry out the maintenance described in this section.

7-2 CLEANING
1. DF/Scanner
Item to be cleaned .
a) R1 and R2 Incremental Rollers
b) R1 and R2 Pressure Rollers
c) S1 and S2 Sensors
2. Printer Unit
Item to be cleaned
a) Thermal Head
b) Platen Roller
C) SB-4

Material to be used
Soft cloth (water)
Soft cloth (water)
Blower brush

Material to be used
Soft cloth (alcohol)
Soft cloth (alcohol)
Blower brush

7-3 PERFORMANCE CHECKS


Perform the quality checks listed on page 4-32.

7-1

7-4 VIDEO SIGNAL CHECKS


1. White Waveform Check
1 ) Position the white zone of the R21 test chart at the scan line.
Check the output waveforms at CN8-2 (Signal) and CN8-3 (GND) of the FCU for the following adjustment
procedures.
a) White level output
b) Flatness
c) Error bits
Refer to section 6-1 for details.
2) Position the 8-line/mm pattern of the R21 test chart at the scan line.
Check the output waveforms at CN8-2 and CN8-3 of the FCU for the following procedures.
a) Reduction rate
b) MTF (focusing)

7-5 LINE CONNECTION CHECK


Check:
1 ) Ground connection
2) Telephone and line connection

7-6 OTHERS
Check the supply of consumables on the users premises.
7-2

SECTION 8
T R O U B LE S H O O T I N G

8-1 ERROR CODES


1. Protocol Errors
G3 transmission

Suggested Cause/Action

Meaning

Code
0-00

DIS/NSF/Gl not detected within 35


seconds after the Start button was
depressed.

1. Check all connections inside the machine.


2. Replace the FCU.
3. Replace the modem.
4. Measure the Rx signal level.
5. Check the received signal on an oscilloscope.
6. Incompatible remote terminal.

0-01

DCN detected

1. Check remote terminal for printer failure (jam or empty


roll) or if operator pushed Stop.

0-02

Remote terminal G3 mode disabled

Check the remote terminal.

0-03

Incompatible remote terminal

Example:

0-04

CFR or FTT not detected from


remote unit after MODEM training

1850, 1000,800

2. Check the remote terminal.


3. Check the Tx signal level.
4. Check for a line problem.
8-1

Code
0-05

0-06

0-07

0-08

Suggested Cause/Action

Meaning
FTT from remote unit detected after
MODEM training at 2400 bps

DIS detected after DCS and modem


training were sent (machine failed
after 3rd try)

Post message response signal not


detected after transmission.
RTN or PIN detected after transmission
training was sent (machine failed
after 3rd try)

2. Check the Tx signal level.


3. Check for line problems.

2. Check the remote terminal.


3. Check the Tx signal level.
4. Incompatible remote terminal.
5. Check for line problems.

2. Line was disconnected.


1. Check the Tx signal level.
3. Defective modem at either end.
4. Check for line problems and noise.
5. Rx signal at either end too weak or too strong.
6. Check line connections.
7. Check remote terminal:
Is paper jammed?
Send to another remote terminal.
Decrease modem rate.

8-2

Meaning

Code
0-09

Suggested Cause/Action

Protocol signal could not be recognized


2. Check the remote terminal.

0-10

As for 0-08, but error report disabled

As for 0-08.

0-11

Error code memory overflow when


printer failed

1. Check for printer jam or roll end.

0-12

After sending at 2400 bps, RTN


was detected.

As for 0-08.

8-3

G3 reception

Code

Suggested Cause/Action

Meaning

0-20

Image information not received within


6 seconds after retraining

1. Check all connections inside the machine.


2. Replace the FCU.
3. Replace the modem.
4. Check for line problems.

0-21

When receiving image information,


the following EOL not detected within
5 seconds of the previous EOL

1. As for 0-20.
2. Check for line noise.
3. Disconnected line.
4. Check remote FCU is faulty.

0-22

Modem carrier dropped for 200ms or


more while receiving image information

1. As for 0-20.
2. Replace the NCU.
3. Check the remote terminal.
4. Check for line problems.
5. Remote terminal modem faulty.

0-23

Line errors have exceeded the limit

1. As for 0-20.
2. Measure the Rx signal level.
3. Check for line noise.
4. Check remote NCU/modem is faulty.

8-4

G2 transmission

Code

Suggested Cause/Action

Meaning

0-50

CFR or MCF not detected within 5


seconds after phasing or image
information transmission

1. As for 0-20.
2. Measure the Tx signal level.
3. Incompatible remote terminal.

0-51

CFR or MCF carrier not dropped for 6


seconds or more

1. As for 0-20.
2. Incompatible or defective remote terminal.
3. Check MCF/CFR signal turn-off timing.

0-52

PIS detected but operator did not


respond

1. Check all connections inside the machine.


2. Check with the operator whether operator call tone
sounded.
3. Faulty stop key.
4. Check whether operator call is working. If not, replace
FCU.
5. If no ACK/NAK tones on pushing a key, change speaker.

8-5

G2 reception

Code

Meaning

Suggested Cause/Action

0-60

Phasing signal not finished within


8 seconds.

1. As for 0-20.
2. Check phasing signal timing.

0-61

Image information not received within


3 seconds.

1. As for 0-60.
2. Incompatible or defective remote terminal.

0-62

Phasing failed .

1. As for 0-61.
2. Try to receive from another G2 unit

0-63

Black line sync signal longer than


expected.

1. As for 0-62.

0-64

EOM not detected within 3 seconds.

1. As for 0-20.
2. Defective remote terminal.
3. Check whether EOM signal comes in.

0-65

EOM carrier not dropped within 5 seconds.


2. Incompatible or defective remote terminal.
3. Check EOM signal timing.

8-6

G3 or G2 communication

Code
0-70

Meaning
Communication modes unmatched

Suggested Cause/Action
1. Check all connections inside the machine.
2. Replace the FCU.
3. Replace the modem.
4. Check what mode is selected at remote terminal.

8-7

2. Document Errors

Code

Meaning

Suggested Cause/Action

1-00
1-01

Document jammed
Maximum document length exceeded
(Transmission, Copy)

1. Improperly inserted document.


2. Misadjusted or faulty sensors.
3. Replace FCU.
4. Replace Tx motor.
5. Check all connectors inside machine.
6. Document length exceeded maximum.
7. Check document feed condition.

1-10

Document in reading position at


power-up.

1. Check all connectors inside machine.


2. Replace the FCU.
3. Check SB1 .
4. Check whether a document is actually jammed.

1-11

Document was pulled out prematurely


(G3 Tx)
Document was pulled out prematurely
(G2 Tx)
Document was pulled out prematurely
(copy)

1. As for 1-10.
2. Check SB2.
3. Check whether operator pulled out document
during operation.

1-12
1-13

8-8

Code

Meaning

Suggested Cause/Action

1-15

Document was set when a jam condition


existed.

1. As for 1-00.

1-17

Document jammed when feeding out.

1. Replace the FCU.


2. Check SB2.
3. Scanner feedout path blocked.
4. Document length exceeded maximum.
5. Check document feed condition.

8-9

3. Printer Errors
Paper jam

Code
1-20

Meaning
Paper jammed during receiving
Paper jammed after printing

Suggested Cause/Action
1. Replace the FCU.
2. Check all connectors inside machine.
3. Paper path obstructed.
4. Copy tray overloaded.
5. Check whether paper is actually jammed.
6. Check that paper feed operation is normal.

8-10

No paper

Code

Suggested Cause/Action

Meaning

1. As for 1-20, items 1 and 2


2. Check SB4.
3. Paper ran out.

1-34

Paper emptied during reception, copying


or report printing
Paper emptied when the sub-power
turned on.
Paper emptied after recording

1-50
1-51

Thermal head error during reception


Thermal head error during copying

1. As for 1-20, items 1 and 2


2. Replace thermal head.

1-71

Cover opened during printing

1. Check all connections inside machine.


2. Check whether operator opened covers.
3. Check cover switch position and action.

1-30
1-33

8-11

4. PCBs

Code

Meaning

Suggested Cause/Action

2-00

FCU stalled interrupt timer


to CPU stopped

1. Replace FCU.
2. Replace PSU.

2-10
2-11
2-12

Modem not turned into transmission state


Rx data transfer clock not output
Tx data transfer clock not output

1. Check modem FCU connection.


2. Replace FCU.
3. Replace modem.

2-20
2-21
2-22

No data compression
Data compression not completed
A scan line needed more than 10s
for compression
No phasing signal
Data not sent out

1. Check all connections inside machine.


2. Replace FCU.

2-25
2-26

8-12

Suggested Cause/Action
2-30
2-31
2-32
2-33

2-34

2-40
2-41
2-42

Ringing signal detection continues for


more than 6s
Line not connected
Line not disconnected
Incoming carrier either:
Continues for more than 6s
Has signal dropout less than 200ms
Incoming carrier continues for more
than 6s

1. As for 2-20.
2. Replace modem.
3. Check the line condition.

Abnormality after interrupt signal


Abnormality when FCU receives OP-PORT
data
Abnormality after operator adjusted clock

1. As for 2-20.
2. Replace OP-PORT.

8-13

8-2 SYMPTOM TROUBLESHOOTING


1. Document Feed
Non Feed
Broken S1 sensor
Broken Tx motor
Faulty FCU board
Misfeed or Skew
Dirty R1 or R2 roller clean with a soft cloth and water (increment roller) or alcohol (pressure roller)
Soiled Document
Dirty R1 or R2 roller clean with a soft cloth and water (increment roller) or alcohol (pressure roller)

8-14

2. Copy Feed
Non Feed
Incorrect cover switch actuator clearance - see section 6-2
Rx motor broken
Faulty FCU board
Jam
Faulty FCU board

3. Copy Quality
1 ) Received Copies
If there is no fault in the transmitting terminal or on the line, but the copy quality is bad, either;
Check that the printer cover is closed properly.
Check the thermal head pulse width.
Clean the thermal head (soft cloth)
If the output continually appears to be stretched;
Check the Rx timing belts.

8-15

2) Copies made in Copy mode


The following ADF and scanner faults must be considered in addition to the printer faults mentioned in subsection
1 ) above.
Symptom

Causes

Remedies

Blank or Black copies

Scanner or PCB failure

Replace defective part.

Vertical Lines

1 ) Dirty mirror
2) Error bit in CCD

1 ) Clean with a soft cloth.


2) Replace SBU.

Uneven Density

1 ) Scan line out of position


2) Dirty mirror, lens, or LED array
3) Old or dirty LED array

1 ) See section 6-1.


2) Clean with a soft cloth.
3) Clean or replace.

Magnification

Check the reduction rate.

See section 6-1.

Blurred Characters

1 ) Focusing needs adjusting


2) Reduction rate needs adjusting

1 ) See section 6-1.


2) As above.

Filled-in Characters

1 ) Reduction rate needs adjusting

1 ) As above.

Side-to-Side
Registration Error

1 ) Scan starting position needs


adjusting

1 ) As above.

Output too Light or too Dark

1 ) White level needs adjusting


2) Standby level needs adjusting

1 ) As above.
2) As above.

One side darker than the other

1 ) Check CCD waveform flatness.

1 ) As above.

Partial scanning

1 ) Scan line out of position

1 ) As above.

8-16

3) Effects of line problems on copy quality


1. Missing lines; shrinkage in sub scan direction.

Original

- Bad copy sample

2. cutoff.
Bad copy sample

Some lines may be missing just before the cut off.

8-17

A H

APPENDIX A. BIT SWITCHES


Factory Settings (Asia)
Bits

Bits

Bit
Switch

7 6 5 4

3 2 1 0

Bit
Switch

7 6 5 4

3 2 1 0

00

0 1 1 0

0 0 0 0

OD

0 0 0 1

0 0 0 1

01

0 1 1 1

0 1 0 0

OE

0 1 0 1

1 0 0 1

02

0 1 1 0

0 0 0 0

1 1 0 0

0 0 0 0

03

0 0 0 0

0 1 1 0

OF
10

1 0 0 0

0 1 1 0

04

1 0 0 0

0 1 0 0

11

0 0 0 1

0 0 1 0

05

0 0 0 0

12

06

0 0 0 0
1 1 1 0

0 0 1 1

13

0 0 0 0
1 1 1 1

0 0 0 0
1 1 1 1

07

0 0 0 0

0 0 0 0

14

1 1 0 0

0 0 1 0

08

0 0 0 0

0 1 1 0

15

0 0 0 0

09
OA

0 0 1 0
0 0 1 1

0 0 0 0
0 0 0 0

16

1 0 1 0
1 0 0 0

OB

0 0 0 1

0 0 0 1

OC

0 0 1 0

0 0 1 0

18
19

0 0 0 0
0 0 0 0

0 0 0 1
1 0 0 0
1 1 1 1

17

0 0 1 1

1A
1B

0 0 0 1

0 0 0 0

1C

0 0 0 0
0 0 0 0
0 0 0 0

1D
1E

0 0 0 0
0 0 0 0

0 0 0 0
0 0 0 0

1F

0 0 0 0

0 0 0 0

A-1

0 0 0 0
0 0 0 0

Factory Settings (U K, Universal)


Bits

Bit
Switch

7 6 5 4

3 2 1 0

Bit
Switch

00

0 1 1 0

0 0 0 0

OD

01
02

0 1 1 1

0 1 0 0

OE

0 1 1 0
0 0 0 0

0 0 0 0

03

0 1 1 0

04

1 0 0 0

05

Bits
7 6 5 4

3 2 1 0

0 0 0 1
0 1 0 1

0 0 0 0
1 1 0 0

OF
10

1 1 0 0

0 0 0 0

1 0 0 0

0 1 1 0

0 1 1 0

11

0 0 0 0

0 0 1 0

0 0 0 0

12

1 0 0 0

0 0 0 0

06

0 0 0 0
1 1 1 0

0 0 1 1

13

1 1 1 1

1 1 1 1

07

0 0 0 0

0 0 0 0

14

1 1 0 0

0 0 1 0

08

0 0 1 0

0 1 1 0

15

1 0 1 0

0 0 0 0

09

0 0 1 0

0 0 0 0

16

1 0 0 0

0 0 0 1

OA
OB

0 0 1 1

0 0 0 0

17

0 0 0 0

0 0 0 1

0 0 0 1
0 0 1 0

0 0 0 1

18

0 0 0 0

0 0 1 0

19

0 0 1 1

1 0 0 0
1 1 1 1

1A

0 0 0 0
0 0 0 0

0 0 0 0
0 0 0 0

OC

1B
1C

0 0 0 0

0 0 0 0

1D
1E

0 0 0 0
0 0 0 0

0 0 0 0
0 0 0 0

1F

0 0 0 0

0 0 0 0

A-2

[BIT SW 0]
BIT No.

Function

Remarks

Back to Back function


1 ; Enabled
When this bit is set to 1, the Start key is enabled
without hanging up the handset.

To directly connect two machines and check


the communication function

Remote memory Read/Write


1 ; Not accepted .
When this bit is set to 1, a memory Read/Write
request is not accepted.

This bit should be O when RAM data is to


be changed from the service center by
a K10 series machine.

Maximum wait time between sending CFR and receiving


video data.
0: 6s (Normal)
1:10s

If the unit often receives messages from devices


that do not respond quickly to CFR, set this to 1.
Some PCs with fax boards respond slowly to CFR.

1: If bit O of bit switch 10 is at 1 and if this bit


is at 1, ID LOCKED is displayed briefly after using
function 51 to enable Closed Network Transmission.

USA only

1: Same as for bit 3 above, but for Closed Network


Reception.

USA only

Closed Network transmission


O; Enabled
1 ; Disabled

Changed by function 51 (Asia)


Changed by function 56 (Europe)

Closed Network reception


O; Enabled
1 ; Disabled

Changed by function 51 (Asia)


Changed by function 56 (Europe)

A-3

[BIT SW 0]
BIT No.
7

Function

Remarks

Communication parameter display


To confirm the communication parameters.
1 ; Enabled
When communicating in Gill mode, the communication
parameters are displayed as follows.
1D
96
AN
DCS
s
I0M
Modem rate
Resolution
Coding
Size
I/0 rate
Mode
96:9600 bps
1D:MH
S: Standard
A: A4
DCS: CCITT
10M: 10ms/line
72:7200 bps
D: Detail
N: No reduction
Standard mode 20M: 20ms/line
48:4800 bps
NSS: Non-standard
40M: 40ms/line
24:2400 bps
mode (RICOH)

A-4

BIT No.

Remarks

Function
FAX/TEL selection
0; FAX 1 ; TEL
This bit can be changed by Function 3.
When this bit is set to 1, automatic receiving
is not available.
.
Resolution selection at power-up
1 ; Detail
0; Standard

Standby default resolution


1 ; As specified in bit 1
When communication is finished, the resolution
returns to that selected by bit No. 1 if this bit
is 1.

Original contrast selection at power-up

Set as the customer desires.

Changed by function 1.

4
The original contrast selected by these bits is
selected also when transmission is completed.

A-5

[BIT SW 1]
Function

Remarks

Setting of keypad standby default mode


1 ; Keypad
0; Speed Dial
When communication is finished, the keypad mode is
selected if this bit is 1.

Contrast selection reset


0; Contrast does not reset after the end of transmission.
1 ; AS specified in bits 3 and 4.

Not used.

A-6

[BIT SW 2]
Function

BIT No.

o
1

Selection of transmission modem rate

2
3

I/O rate in standard mode for transmission

I/o rate in detail mode for transmission


0; Two times as fast as the standard mode.
1 ; The same speed as the standard mode.

5
6
7

Remarks
Select to meet the line condition,

Keep at 1.

Not used.
Recognition of remote terminals paper length
0; No limit is recognized
1 ; Limit is recognized. MPS is sent after receiving the
length specified by remote terminal.
The remote terminal may designate a fixed paper length,
such as A4 or B4.

A-7

[BIT SW 3]
Remarks

Function

BIT No.

Transmission level from modem


1:0dB
0: 1 d B
1:0dB
0: 2 d B
1:0dB
0: 4 d B
1:0dB
0: 8 d B

To change the transmission level.


The Tx level is the sum of these 4 bits.

4
5

Not used

Keep at (0, 0)

Handshake modern rate for protocol when transmitting

Keep at (0. 0).

o
1
2
3

A-8

Remarks

Function

BIT No.

Hang-up decision when a negative code (RTN or PIN)


is received.
1 ; Hang-up
0; No hang-up

Echo countermeasure
0; Enabled
When the same code that was sent is received,
it is ignored.

CNG signal transmission in manual transmission mode


O; Enabled
For automatic dialing, this bit should be 0.

DIS detection times


(Echo countermeasure for transmission)
0; Once
1 ; Twice

If this is set to 1, the machine waits for


a second DIS before returning DCS.

Not used

Keep at (0, 0)

4
5

If this is set to 1, the machine will disconnect instead of ignoring echoes.

A-9

[BIT SW 4]

Function

Remarks

Printing condition of TCR


0; Results of communications which were disconnected
before transmission/reception of image data are not
printed.
1 ; All communications are listed except for telephone calls
(On-hook Dial).

NCU type
0; PROGRAMMABLE
1 ; PERMISSIVE

A-10

[BIT SW 5]

Function

BIT No.

Display priority between NSF (CSI) and CSI


1 ; CSI
0; NSF (CSI) priority
When both NSF (CSI) and CSI frames are received,
the frame with priority is displayed.

NSF (CSI) and CSI frame display decision


0; Displays the frame with priority
1 ; Displays both frames

NSF (CSI) and/or CSI frame display decision


0; Displayed
When this bit is 1 , bits O and 1 are ignored.

NSF frame reception


0; Enabled

Transmission of the TSI frame before the DCS code


0; Enabled

Transmission of the NSS (TSI) frame after NSS(S) code


0; Enabled

GI (Group Identification) signal reception in G2 mode


0; Enabled

Not used

Remarks

Keep at 0.

A-11

[BIT SW 6]
Remarks

Function

BIT No.

Not used

Keep at 1.

Not used

Keep at 1.

End of page signal after 8 minutes


0; Disabled
1 ; Transmitter sends an end-of-page signal
if the page takes longer than 8 minutes to
transmit. The receiver outputs the rest of
the page on a separate sheet.

FTZ specification

3
4

Not used

Not used

Not used

Conditions for going into transmit mode


0; After detecting polarity change and CED
1 ; Goes into Tx mode after detecting any frame.

Keep at 1

A-12

[BIT SW 7]
BIT No.

Remarks

Function

Line error method


0; Selects bit no. 1 method
1 ; Not used

Line error counter decrement during G3 reception


0; Decremented by 1 every time 10 lines are
received perfectly.
1 ; Disabled
* When a line error occurs, the error counter increases
by +1. When the counter reaches 10, RTN is sent.

New FTZ Quality Criterion Threshold value for line error.

Values for detailed resolution


are in parenthesis.
In the new FTZ quality check, the error line
counter wiII be decremented by one every

3
4
5
6

New FTZ Quality Criterion Error Ratio


(Error Lines/Total Line = 100)

Not used

A-13

time an error-free line is received.

BIT No.

1
2
3

Remarks

Function
Longest receivable document
0; Unlimited (well log)
1 ; A4 length

Set this to 1 when the user requires


all received copies to be marked into
A4 lengths.

Not used

Keep at 1.

Modem types to be notified to the transmitting terminal

4
5

Receiver training error counter method


0; Standard
1 ; For Europe

Receiver training error tolerance


Standard

7
Europe

A-14

BIT No.

Remarks

Function

Resolution capability to be notified to the remote terminal


0; 3.85 (Standard) and 7.7 (Detail)
1 ; 3.85 only

Handshake modem rate for protocol when receiving

Keep at (0, 0)

3
4

Modem rate for the start of reception

5
6

I/O rate in standard mode for reception

I/O rate in detail mode for reception


0; Two times as fast as the standard mode
1 ; The same speed as the standard mode

A-15

[BIT SW A]
BIT No.

Remarks

Function

Transmission of NSF(S) frame


0; Enabled

Transmission of NSF(CSI) frame


0; Enabled

Transmission of CSI frame


0; Enabled

Transmission of Group Identification signal


0; Enabled

4
5

Not used

6
7

Not used

Keep at 1.

A-16

[BIT SW B]

Not used

Communication mode at power up


0; AUTO
1;G2

Compatibility with MV1200


1 ; Enabled

FTZ Specifications
1 ; Enabled

4
5
6
7

Remarks

Function

BIT No.

Keep at 1

For Germany; enables FTZ protocol

Not used

A-17

[BIT SW C]
Remarks

Function

Monitor speaker during transmission


1 ; Disabled at all times during transmission
Changed by function 56. (Asia)

Monitor speaker volume during transmission


1
2
3
4

Changed by function 54. (Europe)

Not used
Monitor speaker during reception
1 ; Disabled at all times during reception
Changed by function 56. (Asia)

Monitor speaker volume during reception


5
6
7

Changed by function 54. (Europe)


I Not used

A-18

BIT No.

Function

Remarks

Transmission report output


0; Enabled

Error report output


0; Enabled

Automatic TCR output


0; Output automatically every 35 communications
1 ; Not output automatically

TCR memory cleared after output


1 ; TCR memory cleared
TCR is cleared after a manual TCR (Function 70) is performed.

TSI printing
0; Enabled
When this bit is set at 0, the TSI or NSS (TSI) sent from the
transmitter is printed at the head of the output data.

A-19

If this is enabled and if bit 3 of bit


switch F is 1, the TSI will be printed
on top of the TTI.

BIT No.

Remarks

Function

Clearing of the transmission confirmation report memory


1 ; Clear
When the stop button or function button is pressed,
or when the timer is exceeded after this bit is
set at 1, TCR, Service Report, Error Report and error
codes are all cleared. After erasing, the bit is
automatically set back to O.

Clearing of the transmit and receive counters/scanned


and plotted document counters
1 ; Clear
When the stop button or function button is pressed, or when
the timer is exceeded after this bit is set at 1, the counters
are cleared. When they are cleared, this bit is automatically
set back to 0.

RAM clear and reset.


After this bit is set to 1, the CPU resets the machine to
all default settings.

A-20

Factory use only.

[BIT SW E]

Remarks

Function

BIT No.

Maximum transmittable document length

(1, 1 ) is not used.

1
2

Minimum printout length


1 ; 150 mm (A5 length)
0; 75 mm

Not used

Keep at 1.

Not used

Keep at 1.

Not used

Not used

Monitor speaker status during video data communication


1;On
0; off

Keep at 1.

Remarks

Function

BIT No.

TTI data output


0; Transmitted as document data
1 ; Not transmitted
TTI character output
0; Transmitted
1 ; Not transmitted

TTI page number output


0; Transmitted
1 ; Not transmitted

TTI printing start position


This is the distance of the time/date information in
from the scan start position.
1;48mm
0;24mm

TTI printing during copying


0; Prohibited
1 ; Printed

5
6

Buzzer volume during operator call for Voice Request

Pause key input indication on display panel


0; P
1;""

A-22

[BIT SW 10]
BIT No.

Function

Remarks

0; ID code can be changed with Function 61.


1 ; ID code cannot be changed

USA only

Melody transmission while remote terminal is on hold


1 ; Disabled
0; Enabled

USA only

Japanese alphabet in character set


0; Included
1; Not included

The character set is for RTI,


TTI, and labels.

Time interval that Ready blinks after the


end of a page before the unit returns to standby
0; 5 seconds (normal)
1 ; 10 seconds

During this time, the unit sends


flags to the remote terminal.

Error code printing in Error Report


0; Code is printed
1 ; Disabled

Keep at 1 in the German and Italian versions.

Use of Quick Dial Key J


0; As a normal Quick Dial Key
1 ; AS a TEL/FAX change key

Operation panel type


0; Includes 10 one-touch keys
1 ; Does not include one-touch keys

Telephone List output


0; Automatically after the user finishes
with function 60.
1 ; Only if the user selects function 71.

An optional operation panel without


one-touch keys may become available.

A-23

BIT No.

Function

Remarks

Country code of the local terminal

For enabling the required set of PTT


parameters.

1
2
3
4

BIT NO.
Germany
England
Italy
Austria
Belgium
Denmark
Finland
Ireland
Norway
Sweden
Switzerland
Portugal
Netherlands
U.S.A.
Asia
Japan

4
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1

3
0
0
0
0
0
0
0
1
1
1
1
1
1
0
0

2
0
0
0
1
1
1
1
0
0
0
0
1
1
0
0
0

1
0
1
1
0
0
1
1
0
0
1
1
0
0
0
1
1

Not used

0
1
0
1
0
1
0
1
0
1
0
1
0
1
1
0
1
Japan only

A-24

[BIT SW 11]
Function
6
7

Remarks

Dialing method from PABX to PSTN


BIT NO.
7
6
PSTN
0
0
1
Loop Start
0
1
0
Ground Start
1
Flash
Start
1

A-25

0
1

Remarks

Function

BIT No.

Dialing method in pulse dial mode


BIT NO.
1
0
P= N
0
0
Normal
P =10N
0
1
Oslo
P =N+1
1
0
Sweden
P: Number of pulses
N: Dialed No.

Note that in P = N mode,


0 is 10 pulses.

Dialing tone detection (PSTN)


0; Enabled

Europe only

Busy and ringback tone detection


0; Enabled

Europe only

Line current detection


0; Enabled

Europe only

Dial tone detection (PABX)


0; Enabled

Europe only

Redial when CCITT T1 timer exceeded


0; Enabled
1 ; Disabled (for Austria and Norway)

Dialing method
1;PD
0; DTMF

Changed by function 55. (Asia)


Changed by function 4 or 81. (Europe)

A-26

[BIT SW 13]

Remarks

Function

BIT No.

Access Number Registration for connection to PSTN

1
2
3

Access No.

Example: Code 0

Hex value of BITSW13

4
5
6
7
If the machine detects this access code at the start of a
telephone number, it will wait until PSTN dial tone is detected
before continuing.
This function is only enabled when bit switch 11, bits 6 and 7
select Loop Start.

A-27

Remarks

Function

BIT No.

o
1
2
3
4

Not used

Dotted line page break indication


1: Disabled
0: Printed

Not used

Dial pulse rate for NCU auto-dialer


1;10pps
0; 20 pps

A-28

BIT No.

Function

Not used

Factory use only

3
4
5

Not used

Remarks

When the copy count is more than 20 in copy mode


0; Copy is disabled.
1 ; Machine stops for 40 sec. per 1 sheet.

Not used

A-29

[BIT SW 16]

Remarks

Function

BIT No.

Monitor speaker in On-hook dialing mode before and


after sending dial signals
0; Enabled

USA only

Monitor speaker volume in On-hook dialing mode before


and after sending dial signals
1
2

1: G3 Rx disabled

1: G2 Tx disabled

1: G2 Rx disabled

On-hook dial 0; Enabled

USA only

BIT No.

Auto-answer delay time


0; As specified by bits 0 through 4
1 ; No delay time

Auto-answer delay time


BIT

2
3
4

Remarks

Function

Changed by function 4. (Asia)


Changed by function 80. (Europe)

Changed by function 4. (Asia)


Changed by function 80. (Europe)

Time 6

12

18

24

30

36

42

48

Three-minute timer when in service mode.


0; Enabled

Thermal Head Type


1 ; Ricoh
0; Matsushita

MTF
0; Enabled

54

60

(seconds)

1 ; Disabled

A-31

Function

BIT No.

Monitor speaker in dialing mode


O; Enabled

Monitor speaker in dialing mode

Remarks

Telephone Line type setting


1 ; Service level
0; User level

If this is set to 1, function 4 in


European models will be disabled.

Auto-answer delay time function


1 ; Disabled

If this is set to 1, function 80 in


models will be disabled.

Closed Network Transmission


1 ; Disabled

If bits 5 and 6 are both set to 1, function 56


in European models will be completely disabled.
Keep at 1 in the German version.

Closed Network Reception


1 ; Disabled

Keep at 1 in the German version

CSI Programming
1 ; Service level
0; User level

If this is set to 1, function 64 in European models


will be disabled (only function 99 will be enabled)

A-32

Remarks

Function

BIT No.

Cable equalization in transmit mode


0; Enabled

Cable equalization in transmit mode

2
I

Cable equalization in receive mode


0; Enabled

4
5

Cable equalization in receive mode

6
7

Not used

A-33

Remarks

Function

BIT No.
MPS timing
1 ; Resolution change
0; Flag transmission

Operator call when Ready lamp blinks.


1 ; Enabled
0; Disabled
2

Always disabled for Austria and Norway

Redial when T1 time ran out


0; Enabled

3
4
5
6
7

Not used

A-34

Remarks

Function

BIT No.

Japan and USA only

Detection time of 1300Hz

2
3
4
5
6
7

Not used

A-35

[BIT SW 1C]
BIT No.

Function

Remarks

Not used

1
2
3
4
5
6
7

Not used

A-36

APPENDIX B. JUMPERS, TEST POINTS, AND VRs


FCU

VC1
SW1
SW2
VR1

Do not touch
Battery switch keep ON during normal use
Keep ON
Tx level adjustment

SBU
VR1
TP1

White level adjustment


XVIDEO

OPU
VR1

LCD brightness adjustment

B-1

Notes:

1 . FCU jumper 4 S: Service Mode Enabled


2. FCU jumper 3 Norway return loss
3. FCU jumper 2 Do not remove.

S: Short

B-2

Blank: Open

APPENDIX C. POINT TO POINT DIAGRAM

C-1

APPENDIX D. BLOCK DIAGRAMS


1. System Control

D-1

2. Video Data Path


Transmission

D-2

Reception

D-3

Copying

D-4

Video Processing Circuit

D-5

3. Communication Control

D-6

4. Power Supply

Distribution

D-7

PSU

D-8

APPENDIX E. PCB LAYOUTS


FCU 1/4

Parts Layout

E-1

FCU 2/4

Parts Side

E-2

FCU 3 / 4

Comp Side

E-3

FCU 4/4

Reverse

E-4

NIF 1/4

Parts Layout

NIF 2/4

Parts Side

E-6

NIF 3/4

Comp Side

E-7

NIF 4/4

Reverse

E-8

PSU 1 / 2

E-9

PSU 2/2

Reverse

E-10

SBU 1/4

Parts Layout

E-11

SBU 2/4

Parts Side

E-12

SBU 3/4

SBU 4/4

Reverse

E-14

APPENDIX F. SENSOR TABLE

No.
SB- 1

Name

Type

Output H

Output L

Photointerrupter/Actuator

No paper

Paper

SB- 2

Document sensor
.
Scan line sensor

Photointerrupter/Actuator

No paper

Paper

SB- 4

Roll end sensor

Reflective photosensor

Paper

No paper

SB-10

Top cover switch

Microswitch

Cover open

Cover closed

F-1

APPENDIX G. FEATURES AND SPECIFICATIONS


1. Features
Key: o = available, X = not available

Function

Europe

Asia

Resolution
Automatic dialing
Shared or dedicated lines (FAX/TEL)
Redialing
twice at 5-min intervals
immediate redial option
On-hook dial
Built-in phone
Speed Dial codes up to 90
One-touch keys
single addresses

o
o
o

o
o
o

o
o

o
o

x
x

x
x

o
o
o

o
o
o

G2, G3 autocompatibility
Automatic fallback
MTF correction
Contrast selection
Send Later transmission one destination

o
o
o
o
o

o
o
o
o
o

Remarks

Function
Auto/manual reception
Auto-answer delay time setting
Monitor speaker
Voice request
Well log
Closed Network Communication
Reports + Lists
Automatic
TCR (Journal)
Transmission Report
Error Report
User-initiated
TCR (Journal)
Telephone List
Service Level
Service Report
Parameter List
Memory Dump

G-2

Europe

Asia

o
o
o
o
o
o

o
o
o
o
o
o

o
o
o

o
o
o

o
o

o
o

o
o
o

o
o
o

Remarks

Note 1

Note 2

Note 3

Function

Europe

Asia

o
o
o
o
o
o
o
o
o
o

o
o
o
o
o
o
o
o
o
o

o
o
o
o
o
o
o
o
o
o

o
o
o
o
o
o
o
o
o
o

Programming
User Level
Quick Dial
Clock adjustment
RTI/TTI
CSI
ID code
Telephone line type
Sheet counters Tx/Rx
Scanned/Printed
Speaker volume
TTI print disabling
Service Level
Bit switch setting
Local terminal ROM/RAM read
Local RAM rewriting
CCITT/Maker codes
Thermal head parameters
Error code display
NCU parameters
Sensor initialization
System tests
Rewrite from remote K10
Notes:

1. Service level for Europe


2. Default setting is disabled for Germany.
This is made available by bit SW. 18, bit nos. 5 and 6.
3. German and Italian versions do not print the error
codes.
G-3

Remarks

Note 4
Note 2
Note 5

4. This can be selectable by both user level and service level


for Europe. Default setting is user level only for the UK and
Universal versions.
5. This can be selectable by both user level and service level
for Europe. Default setting is user level only for the UK
version.

2. Specifications
Item
Type
Circuit
Connection
Document size

Document feed
Scanning method
Scanning resolution

Encoding
Modulation
Protocol
Data rate
Transmission time
Printing system
Paper roll size
Printout width
Copy top margin

Specifications
Desk-top transceiver
Public telephone network
Direct coupling
Maximum: 216 x 600 mm (W x L)
Up to 14 m length available
Minimum: 148 x 105 mm (W x L)
Thickness: 0.05 to 0.15 mm
Manual feed, face down
Flat bed, CCD
Main scan: 8 pixels/mm
Sub scan: 3.85 lines/mm (Standard)
7.7 lines/mm (Detailed)
MH
QAM, PhM, AM-FM-VSB, FM
Groups 2 and 3, Automatic compatibility
9600/7200/4800/2400 bps
Automatic fallback
21s for one CCITT#1 test chart using standard
resolution, 9600 bps
Thermosensitive paper
A4 width x 30 m
210 mm (A4)
27 mm

G-4

Item
Power supply
Maximum power
consumption

Weight

Specifications
Voltage: 23030 V/ac
Frequency: 50/60 Hz, single phase
18
Standby:
Transmission: 32
29
Reception:
43
Copying:
5 kg

5W
5W
5W
7W

G-5

(240V)
(240V)
(240V)
(240V)

APPENDIX H. GLOSSARY OF TERMS


CCD

Charge Coupled Device: The device used to


scan a document and convert black and
white data into an electric signal.

DCR

Data Compressor Reconstructor: A VLSI


circuit used to compress and reconstruct
data; contained in the FCP.

CED

Called Station Identification: A protocol


signal which informs the calling station that
a fax terminal has been reached.
.
Consultive Committee for International
Telephone and Telegraph: A part of the U.N.
which sets and governs facsimile standards.

DCS

Digital Command Signal: a protocol signal


that sets-up Group 3 facsimile parameters.

DIS

Digital Identification Signal: A protocol


signal that informs the calling station of the
called stations capabilities.

DRAM

Dynamic Random Access Memory: A LSI


used for the storage of information.

DTMF

Dual Tone Multi Frequency: A method of


dialing using tones instead of pulses.

EOM

End of Message: A protocol signal that


informs the receiver that there are more
pages using different set-up.

EOP

End of Procedure: A protocol signal that


informs the receiver that this is the end of
page data transmission.

EPROM -

Electronically Programmable Read Only


Memory: A memory chip that can only be
read from; contains system parameters.

CCITT

CFR

Confirmation to Receive: A protocol signal


used by the receiving terminal telling the
transmitter that modem training and set-up
information was accepted.

CNG

Calling Tone: An 1100 Hz tone that is used


by autodialing machines to alert a manual
receive machine that a fax is on the line.

CSI

Called Subscriber Identification: the phone


number of the fax machine; used for
identification.

DCN

Disconnect: A protocol signal sent by the


transmitter to release the telephone line.
H-1

FCP

Facsimile Control Peripheral: A Ricoh


custom LSI which contains the system
control CPU.

MCF

Message Confirmation: A protocol signal


confirming reception of the previous page
sent.

FCU

Facsimile Control Unit: A PCB which


controls the entire facsimile machine.

MH

FIFO

First In First Out: A buffer which passes


data, the first data arriving is the first out.

Modified Huff man: A compression method


used in facsimile to code scan lines.
Modified Huff man Coding is a one
dimensional run length digital scheme of
coding white and black runs.

FTT

Fail to Train: A protocol signal that informs


the transmitter that either set-up
information and/or modem training was not
acceptable.

MPS

Multipage Signal: A protocol signal that


informs the receive station that more pages
are to follow using the same parameters.

IPP

Image Processing Peripheral: A Ricoh


custom LSI that processes the digital video
signal from the VPP.

MTF

Modulation Transfer Function: MTF is


necessary for the transmission of details
such as points, thin lines and detailed
characters.

LCD

Liquid Crystal Display: Display on the


operator panel used to inform the operator
of machine status and programming.

NIF

Network Interface: A PCB that contains the


relays and switches for interfacing with the
network.

LED

Light Emitting Diode: An electronic


component, a diode that emits light. Used as
an indicator lamp.

NSF

LSI

Large Scale Integration: A process of


making micro-chips.

Non-Standard Facilities - A protocol signal


that informs the calling station of the called
stations capabilities, otherwise known as
Ricoh Group 3.

NSS

Non-Standard Set-up: Set up command in


Ricoh Protocol.

H-2

OPU

Operator Unit: A PCB, the panel that


contains the keypad and switches and the
LCD display for the operator.

PSU

Power Supply Unit: The assembly that


supplies voltages to the required sections
and components of the fax.

PABX

Public Access Broadcast Exchange: A


switchboard, normally electronic, found at
the customers location.

QAM

PD

Pulse Dialing: Pulse or Rotary dialing method


of a telephone.

Quadrature Amplitude Modulation: A


m o d u l a t i o n technique u s e d w h e n
transmitting at 9600 and 7200 bps, so that
we can transmit over the PSTN.

RTI

Procedural Interrupt Negative: A protocol


signal used to inform the transmitter that the
previous page was not received
satisfactorily due to depletion of paper,
paper jam or because the STOP button was
pushed on the receiving machine.

Remote Terminal Identification: The RTI is


an alphanumeric ID that is displayed on the
other terminals operator panel display. It
may be the company name, serial number or
any other identifying code that the operator
wishes.

RTN

Procedural Interrupt Positive: A protocol


signal that confirms reception of the
previous page, but the receive machines
operator wishes to make a voice request.

Retrain Negative: A protocol signal that


informs the transmitter that the previous
page was not received satisfactorily, due to
excessive errors.

RTP

Retrain Positive: A protocol signal informing


the transmitter that the previous page was
OK, but retraining of the modems must
occur before continuing. Usually due to poor
telephone line conditions.

PIN

PIP

PSTN -

Public Switched Telephone Network: The


normal telephone network used for voice
communications.

H-3

SBU

Scanner Board Unit: A PCB that contains the


CCD and circuitry needed for reading a
document.

TCR

Transaction Confirmation Report: A report


that contains all fax transactions and shows
date, time, RTI, mode, number of pages,
result and department code.

TTI

Transmit Terminal Identification: An ID of


the transmitter that is printed at the top of
each page sent; includes the date and time,
customer ID and page number.

VPP

Video Processing Peripheral: A Ricoh


custom LSI that processes and A/D converts
the CCD output video signal.

H-4

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