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    Consumer Grievance Redressal Forum Kerala State Electricity Board - Southern Region, Vydyuthi Bhavanam, Kottarakkara

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    Angela Terrell
    The Consumer Grievance Redressal Forum in Kottarakkara addressed a complaint filed by Mr. K. Rajasekharan Nair regarding low voltage and voltage flickering in his locality caused by a nearby tyre shop. After inspecting the shop, the Forum found the compressor motor was overdrawing current. The shop owner replaced the motor and compressor, reducing the current draw and resolving the complainant's issue. As the grievance was rectified, the Forum closed the case without further intervention or costs.

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    © All Rights Reserved
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    Consumer Grievance Redressal Forum Kerala State Electricity Board - Southern Region, Vydyuthi Bhavanam, Kottarakkara

    Uploaded by

    Angela Terrell
    106 views4 pages
    The Consumer Grievance Redressal Forum in Kottarakkara addressed a complaint filed by Mr. K. Rajasekharan Nair regarding low voltage and voltage flickering in his locality caused by a nearby tyre shop. After inspecting the shop, the Forum found the compressor motor was overdrawing current. The shop owner replaced the motor and compressor, reducing the current draw and resolving the complainant's issue. As the grievance was rectified, the Forum closed the case without further intervention or costs.

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    The Consumer Grievance Redressal Forum in Kottarakkara addressed a complaint filed by Mr. K. Rajasekharan Nair regarding low voltage and voltage flickering in his locality caused by a nearby tyre shop. After inspecting the shop, the Forum found the compressor motor was overdrawing current. The shop owner replaced the motor and compressor, reducing the current draw and resolving the complainant's issue. As the grievance was rectified, the Forum closed the case without further intervention or costs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    106 views4 pages

    Consumer Grievance Redressal Forum Kerala State Electricity Board - Southern Region, Vydyuthi Bhavanam, Kottarakkara

    Uploaded by

    Angela Terrell
    The Consumer Grievance Redressal Forum in Kottarakkara addressed a complaint filed by Mr. K. Rajasekharan Nair regarding low voltage and voltage flickering in his locality caused by a nearby tyre shop. After inspecting the shop, the Forum found the compressor motor was overdrawing current. The shop owner replaced the motor and compressor, reducing the current draw and resolving the complainant's issue. As the grievance was rectified, the Forum closed the case without further intervention or costs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    -1-

    Consumer Grievance Redressal Forum


    Kerala State Electricity Board - Southern Region,
    Vydyuthi Bhavanam, Kottarakkara
    ______________________________________________________________________
    No: CGRF/KTR/ OP.No.1102/2013/2927
    Date:26.3.2014.

    ____________________________________________________________
    From
    Chairperson
    To
    The Assistant Executive Engineer
    Electrical Sub Division,
    Vellayambalam.
    Sub: - Releasing of order of disposal of OP.No.1102/2013.
    Ref: - B.O (FB) No.585/2006 (LA.II/1173/2006) dated 25.2.2006.
    Sir,
    Enclosed please find the order of disposal of petition filed by Sri. K.
    Rajasekharan Nair, in OP.No.1102/13 for further action.
    Yours faithfully,

    CHAIRPERSON
    DEPUTY CHIEF ENGINEER
    CGRF (SOUTH)
    Copy to:1. Sri.K. Rajasekharan Nair, H/o Smt. Kumari Girija, Karuna,
    Eanikkara, Karakulam P.O., Thiruvananthapuram.
    2. The Deputy Chief Engineer, Electrical Circle, Thiruvananthapuram.
    3. The Executive Engineer, Electrical Division, Thiruvananthapuram.
    ____________________________________________________________

    Office: CGRF(S), Vydyuthi Bhavanam, Kottarakkara, Pin 691 506


    Web site: cgrf.kseb.in E- mail: cgrfktr@ksebnet.com, Phone: 0474 2451300

    -2-

    CONSUMER GRIEVANCE REDRESSAL FORUM (SOUTH),


    KOTTARAKKARA
    ----------------------------------------------------------------------------Present: 1. Smt. Jalaja.T.,Deputy Chief Engineer, Chairperson,
    2. Smt. S. Presannakumari, Executive Engineer, Member II
    3. Sri.N.Sasidharan Unnithan, Member III
    Wednesday the 26th day of February 2014
    OP No.1102/2013
    Between
    Petitioner:

    Sri.K. Rajasekharan Nair,


    H/o Smt. Kumari Girija,
    Karuna, Eanikkara,
    Karakulam P.O.,
    Thiruvananthapuram.
    And

    Respondent:

    The Assistant Executive Engineer


    Electrical Sub Division,
    Vellayambalam.
    ORDER

    1.

    The petitioner is a domestic consumer under Electrical Section,


    Peroorkada. His grievance is with regard to the low voltage and
    voltage

    flickering

    experiencing

    in

    his

    locality,

    when

    the

    compressor works in the nearby tyre shop.


    2.

    The opposite party Assistant Executive Engineer, Electrical Sub


    Division, Vellayambalam was intimated about this complaint on
    26/12/2013 and their version was received

    on 24/1/2014.

    It

    stated that, when the matter was informed a detailed site


    inspection was carried out by their team and the following were
    noticed.

    The motor rating of the reciprocating type air

    compressor in the workshop is having a name plate showing 2


    HP. But, actually the motor was drawing a current of 9.2 Amp on

    -3-

    no load and 17 Amp on full load current.

    This shows that the

    motor is drawing huge current and was not a standard one.


    Hence the voltage dips during the double piston reciprocating
    compressor loading of the motor. The details were conveyed to
    the workshop owner and a letter was given to him on 16/1/2014
    giving 15 days time to take necessary action to replace the motor
    with a three phase one and also to convert the service connection
    from single phase to three phase.
    3.

    Further, the workshop owner replaced the compressor with a


    different one having single phase motor. Our team inspected the
    site and noticed that the replaced motor was drawing a current of
    2.6 Amp on No load and 9 Amp on full load current, which shows
    that the motor loading is considerably reduced. The complainant
    was informed about the changes made in the workshop and the
    complainant appraised us that the flickering of the supply was
    almost gone. Thereby the grievance of the consumer has been
    rectified.

    4.

    The petitioner also tendered a statement on 21/2/2014, to the


    effect that the Assistant Executive Engineer, Electrical Sub
    Division, Vellayambalam personally verified the matter and

    his

    grievance is rectified.
    5.

    As the opposite party has taken appropriate actions to rectify the


    grievance of the petitioner, no further intervention of the forum is
    necessary and as such the petition stands closed.

    6.

    No order as to cost.
    If the petitioner is not satisfied with the above order of this

    Forum, he is at liberty to prefer appeal before the Electricity


    Ombudsman within 30 days from the date of receipt of this order.

    -4-

    The address of the Electricity Ombudsman is furnished below.


    State Electricity Ombudsman, Pallikkavil Buildings, MamangalamAnchumana Temple Road, Opp:Kochi Corporation Regional Office,
    Edappally, Kochi 682 024, Ph: 0484 -2346488.
    Sd/-

    Sd/-

    N.SASIDHARANUNNITHAN
    MEMBER

    Sd/-

    S. PRESANNAKUMARI
    MEMBER
    EXECUTIVE ENGINEER

    JALAJA.T
    CHAIRPERSON/
    DEPUTY CHIEF ENGINEER

    Forwarded

    CHAIRPERSON
    (DEPUTY CHIEF ENGINEER)
    CGRF (SOUTH), KOTTARAKKARA
    PIN 691 506

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