MWI-DL-2-SS2016-GITBdl

Company and
industry

Requirements
knowledge, skills, expectations, responsibilities, salary and management level

My knowledge/skills Differences
and similarities

Northrop
Grumman

knowledge, skills, and abilities:

Bachelor Degree in Business Administration or related field and 10 years of experience
with a minimum of 5 years of Project Management managing and leading teams of staff of
5 or more employees; 14 years of relevant experience will satisfy degree and experience
requirement
Experience managing and/or leading operations/help desk/support services department.
Must have active PMP certification
Excellent oral and written communication skills and must be detailed oriented.
Must be able to effectively and professionally communicate to management, peers and
customers as well as demonstrate sound judgment/reasoning skills
Expertise with Microsoft Office applications (Word, Excel, Power Point, etc).
Must have intermediate to advanced skills with Microsoft Project
Proven written and verbal communications skills a must, with demonstrated experience
working as a contractor to a federal client.
Ability to work in high-energy, dynamic environment.
Ability to multi-task in time-constrained scenarios.
Must be either US Citizen or Permanent Resident (Green Card) holder
Must be able to obtain a Position of Trust designation
Preferred Qualifications:
Candidates with these desired skills will be given preferential consideration:
Experience with CMS or CMS quality programs such as Accountable Care Organizations
(ACOs), Physician Quality Reporting System (PQRS), Value Modifier (VM), Electronic Health
Record (EHR) Incentive Program
Experienced in subcontract management.
Prior Remedy incident management system use a plus
Knowledge of ITIL strongly preferred
Knowledge of Agile development methodology a plus

Differences:

Technology
Services
Role:
Project Manager

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Had Masters in Business administration

Diploma in S/W development
Certified Jr. Project Manager
No US Citizenship
No idea on Agile Development
Had only 8 years experience
Quality Reporting System (PQRS), Value
Modifier (VM), Electronic Health Record
(EHR)
Similarities:
Microsoft Office, Project management
tool
Leading IT operations and service desk
operations Tier 1 and Tier 2 levels
Oral and written skills,
Customer and client management skills
Sound knowledge of PMP
ITIL certified
CISA certified
working as a IT Incident/Problem
manager
Strong knowledge of HIPAA and FSA
(Flexible Spending Account) health care

Kiran Reddy Indurthi (WI14m062)

MWI-DL-2-SS2016-GITBdl
Roles and Responsibilities:
Clearly communicate program vision and oversee execution of program services and
their timely deliveries.
Manage project financials in accordance with corporate goals.
Establish quality project management processes to demonstrate compliance with
corporate project management standards.
Meet and engage with CMS customer and other CMS stakeholders face-to-face, via
telephone, and through email to establish relationships, understand requirements, and
communicate accomplishments or issues.
Ensure senior management is engaged and familiar with program direction.
Oversee financial, technical, and quality services of subcontractors.
Facilitate projects through their normal life-cycle, from initiation to closure, using sound
project management disciplines.
Provide leadership and clear instructions to teams while effectively communicating with
management and customers.
Identify opportunities for organic and new growth in contract value.
Add to and sustain the Risk and Opportunity Register.
Manage project scope effectively.
Provide leadership, management, development, and direction to direct reports and team
members.
Deliver on plan, according to cost and schedule constraints and SOW and all other
contractual requirements.
Follow established NGC project management and mission assurance processes.
Coordinate technical activities with staff.
Proactively improve processes.
Follow human resources and security rules of engagement and ensure that employee
engagement scores are at or above average. Focus on employee retention.
Participate in proposal activities, as needed.
Contribute to meeting or exceeding all targets in CMS, OU, and BU.
Review deliverables to ensure quality and quantity of work meets expectations.
Respond to ad-hoc customer service requests and inquiries.
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Kiran Reddy Indurthi (WI14m062)

MWI-DL-2-SS2016-GITBdl
Present status reports, meeting minutes, etc. at meetings and deliver on action items.
Generate metrics that demonstrate operational excellence.
Ensure HIPAA violations do not occur within the program by taking a proactive role in the
constant vigilance and rigor to emphasize HIPAA compliance throughout all levels of the
program (systems, personnel, and data). To be fully aware of all PHI/PII within their
respective program and how it is protected. Provide continuous training to ensure all staff
understand and can execute their role in HIPAA compliance. Working with their program
security lead, ensure all required safeguards are in place. Require and support developers
use of secure coding practices (as applicable to program SOW). Be fully conversant (and
ensure staff are trained) on breach notification procedures for your program

McKesson
Pharmaceutical
and Healthcare
Role:

Qualifications

Differences:

Minimum Requirements
8+ years experience, at least six of which is in project management or process
improvement full-time. Prior management experience desirable.

Six Sigma, Lean, Kaizen

Had Masters degree
Quality Reporting System (PQRS), Value
Modifier (VM), Electronic Health Record
(EHR)
Black Belt and Green Belt program
Had Masters in Business administration
Diploma in S/W development

Critical Skills

Sr. Director,
Business Process

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4+ years of Leadership and Coaching experience required

3+ years of Managing P&L, strong financial acumen and ability to calculate cost
benefit analysis and ROI, and help identify financial savings
Strong oral and written communication skills
Experiencing managing teams
Strong working knowledge of Six Sigma, Lean, Kaizen, and Workout tools, problem
solving / root cause analysis and process management
Proficient in Microsoft Office (including Word, Excel, Access, PowerPoint and Visio)
Bachelors Degree

Similarities:
Microsoft Office, Project management
tool
Oral and written skills,

Kiran Reddy Indurthi (WI14m062)

MWI-DL-2-SS2016-GITBdl
Additional Knowledge & Skills
Strong business acumen
Demonstrated ability to motivate, influence and gain commitment at all levels of the
organization
PC skills: Microsoft Office (including Word, Excel, Access, PowerPoint and Visio)
highly desirable
MBA highly desirable

Customer and client management skills

Sound knowledge of PMP
working as a IT Incident/Problem
manager
professionally trained
Data analysis
Leadership skills

Education
4-year degree in related field or equivalent experience. Graduate degree desirable

Current Need
The Sr. Director, Business Process/Six Sigma will lead a team partnering within McKesson
U.S. Pharmaceutical business and report to the VP, Business Process/Six Sigma. Leads a
team that manages process improvement projects within and across business units with
various levels of complexity. These projects are identified and scoped in conjunction with
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Kiran Reddy Indurthi (WI14m062)

MWI-DL-2-SS2016-GITBdl
business partners and independently. Savings potential of projects generally in the six- to
eight-figure range. Will also lead large cross-functional projects as needed.
Provide consultative services to our senior executives and business unit managers
including financial reviews, business case development, and strategic project
identification.
To be a change agent driving cultural change focused on the success of our business
and its customers.
Manages a team in two locations and develops team members for future leadership
roles within the company.

Position Description

Leadership and P&L responsibility for a team of Managers and Strategic Process Consultants.

Plans, manages, and controls the activities of a team that provides operational support for a business segment, group or team.
experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance w

Leads and enhances Black Belt and Green Belt program.

Advises business groups by providing strategic direction to initiative prioritization, integration and resource application.

Ensures that policies and procedures align with corporate vision. Selects, develops, and evaluates personnel ensuring efficient operation of the fun

Develop and maintain strong relationships with key stakeholders, partners and internal clients

Lead or direct the work of other team members who are responsible for assisting in the delivery of objectives

Manage the professional development of direct reports, such as education, training, and providing client-facing opportunities

Coordinate effective communication and change management for solutions to ensure adoption and achievement of desired outcomes

Collaborate with senior Six Sigma program management to modify corporate Six Sigma policies.
Differences:
Role
Gensler
Architecture
Brand Design
Consulting
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As a Gensler IT Technician in the Chicago office, its your job support a wide range of team
members in a professional services setting. Your main focus will be to deliver advanced
technology solutions with solid service levels, and exhibit excellent client satisfaction and
communication skills.

Had Masters in Business administration

Diploma in S/W development
Certified Jr. Project Manager
AutoDesk and CAD
No MCITP certification

Kiran Reddy Indurthi (WI14m062)

MWI-DL-2-SS2016-GITBdl
Interior Design
Planning & Urban
Design
Product Design
Sustainability

Role:
IT Technician

What You Will Do

Similarities:

Primary responsibility will be working as a member of our service desk team and
providing 1 st and 2 nd level end-user technology support for 250+ users with an emphasis
on supporting administrative, graphics and CAD applications from Microsoft, Adobe and
AutoDesk.

Provide a high level of troubleshooting skills and customer service including;

workstations, laptops, printers, plotters, audio/video conferencing and other peripherals,
such as VoIP phones and smartphones.

Perform workstation imaging/deployments including moves & changes.

Maintain hardware asset inventory and end of life disposal

Administrative tasks include: service desk documentation, Asset inventory

documentation, and end user training documentation as necessary.

Bachelors in Computer Science

Can support more than 250+ users.
Currently 3000+ users
Adobe
Microsoft Office, Project management
tool
Leading IT operations and service desk
operations Tier 1 and Tier 2 levels
MCSE certified
Oral and written skills,
MS Windows/Linux
ITIL certified
CISA certified
Desktop Virtualization, Adobe Creative
Suite
IT operations, service desk
documentation, Asset inventory
documentation, and end user training
documentation creations.
Hardware maintenance and
troubleshooting , system documentation
for Assembly
CompTIA A+ certification

Your Qualifications

Bachelors degree in Computer Science or similar degree

CompTIA A+ certification; MCITP or MCSE a plus

1-5 years support experience in an IT operations capacity in the professional

services, ideally architecture, design or construction industry

Proven experience with the MS Windows 7 / 8 and MS Office 2013

Experience supporting Desktop Virtualization, Adobe Creative Suite, Autodesk

Architectural Desktop, Revit, Sharepoint, System Center.

Experience supporting Mac OSX operating system required

Proven communications and presentation skills

Experience/ Desire to work with AV equipment

Highly collaborative, self-motivated, seeks new knowledge and strives to innovate

where possible

Demonstrate ability to identify, analyze & troubleshoot issues in a fast paced

environment

Highly organized and able to manage multiple tasks in a dynamic environment

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Kiran Reddy Indurthi (WI14m062)

MWI-DL-2-SS2016-GITBdl

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Kiran Reddy Indurthi (WI14m062)