VIKRAM VERMA

HOUSE NO 4/98 MOLLEM BHAT NEAR WEST END CLUB

SALIGAO
BARDEZ - 403511
GOA
CIOU Code : MHRI10190
Telephone Number : 9325536699

Bill Period
Bill Date
Bill No.
Billing Account No.
Number of Services

:
:
:
:
:

Due Date

Previous Dues

Adjustments

Payments

Current Charges

Total Amount Due

(Rs)(A)

(Rs)(B)

(Rs)(C)

(Rs)(D)

(Rs)(A + B - C + D)

632.07

0.00

631.00

1,729.78

1,731.00

01-03-2008 to 31-03-2008
01-04-2008
361066424109
2268830845
1

Total Amount Due

After Due Date (Rs)

19-04-2008

Summary of Current Charges

1,781.00

Amount (Rs)

Monthly Charges

374.00

Voice Usage Charges

975.00

Data Usage Charges

213.00

Discounts and Charges

- 22.50

Sub Total

1,539.50

Taxes

190.28

Total Current Charges

1,729.78

"This statement has been issued by Reliance Communications Services - a division of Reliance Communications Infrastructure Limited for its dues and for services provided to you
by Reliance Communications Ltd. & Reliance Communications Infrastructure Ltd." Please refer to the Customer Application Form for Terms & Conditions.
Service Tax Registration No: AACCR7832CST001, Address: Reliance Communications Ltd., Thane Belapur Road, Kopar Khairane, Navi Mumbai - 400 710
Service Tax Registration No: AACCS2157HST002. Address: Reliance Communications Infrastructure Ltd., Thane Belapur Road, Kopar Khairane, Navi Mumbai - 400 710

Your Payment Slip (Please attach this payment slip along with your payment)

Name

Due Date

Total Amount Due (Rs)

VIKRAM VERMA

19-04-2008

1,731.00

Bill No.

Bill Date

Crossed Cheque/DD should be drawn locally in favour

of

361066424109

01-04-2008

RCIL A/c RIS2268830845

Paid By: Cash/Cheque

No./DD

Dated DD/MM/YY

Bank Name/Branch

Regd. Off. : H Block,1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710.

Amount(Rs)

Things to remember
Credit Limit: You can enhance your credit limit by paying an additional deposit or signing up for Direct Debit / Electronic
Clearance Service(ECS) through Debit/Credit Card at any Reliance Communications Outlet. Instances of cheque bounce
or credit card charge back reduce your credit limit. Credit limit is revised from time to time based on your usage and
timely and regular payment of monthly bills. Services are liable to get restricted in case the usage exceeds the specified
credit limit.
Bill Payment: You can pay by cash or cheque at any Reliance World or Reliance Communications Outlet or drop your
cheque at any of our drop boxes ( to locate a drop box near you, you can enter Reliance Mobile World on your phone;
select Where to pay under Bill n Help section in Toolkits). You can also pay by Credit Card on Reliance Mobile
World, or through our website www.rcom.co.in or by signing up for our Direct Debit/ECS facility.
Services are liable to get restricted in case bill payments are not made by due date.
Call Charge calculation:
For all voice calls (Local, STD, ISD), as soon as a call matures, minimum charge of 1 pulse becomes applicable. Pulse is
rounded up to generate Call Units. These call units when multiplied with the pulse rate form the Call Charges. SMS is
charged on per message basis. All monthly fixed charges such as rentals, CLIP charges etc. are charged on per month
basis.
Bill rounding off
Total Amount Due as reflected in the Bill is rounded up to the next rupee for ease of making payment. This is adjusted in
the next bill
Change of Billing Address
You can get your billing address changed by visiting your nearest Reliance Communications Outlet or Reliance World.
Please submit the Proof of your new address along with the request form. The address change will be done subject to
positive address verification and the same will reflect from the next bill onwards.
Complaint Redressal Mechanism
- In case of any clarification regarding this bill, please intimate our Customer Care on *333 (toll free) or visit any
Reliance Communications Outlet / Reliance World.
- A unique docket number will be provided for every complaint registered with us.
- If the complaint is not resolved, you can approach the Nodal Officer. You can get the name and contact details of
the Nodal Officer either by visiting our website www.rcom.co.in under section Contact us -> Service Assurance
Cell -> Nodal or by contacting our Customer care agent on *333 (toll free)
- If the complaint is still not resolved you can approach the Appellate Authority for appeal in the required format.
The name and contact information of Appellate Authority is mentioned on our website at Contact us -> Service
Assurance Cell -> Appellate.
- Appeal form is available on our website www.rcom.co.in at Contact us -> Service Assurance Cell -> Appeal
Form.
Also please note that:
No migration fee is chargeable for migrating to any other tariff plan.
There will be no increase in any item of the tariff plan for a period of 6 months from the date of enrolment under a
Tariff Plan.
No charge will be levied for any service without the explicit consent of the consumer
Refund of security deposit on customer request for termination will be made within sixty days of closure of
telephone connection, beyond which customer will be entitled to receive interest at the rate of ten percent per
annum.
Model calculations of estimated financial implication of tariff plans are available at our website www.rcom.co.in
under the following sections:
For Mobile -> Postpaid ->Joy Plans -> National Plans -> Tariffs in TRAI format
For Hello ->Tariff Plans Postpaid -> To see the Postpaid Tariffs in TRAI format

Contact details of Nodal Officer:

Ms.Sudha Vutukuru,3rd Floor, Lalvani Plaza, Sakore Nagar,Viman Nagar, PUNE-14.Phone : 020 30551144.Email :
Rcomnodalofficer.MH@relianceada.com,Fax : 020 30731199.

Contact details of Appellate Authority:

Mr.Sanjeev Choudhary,Reliance communications Ltd. T-23, MIDC , Opp. MCCIA ,Telco Road,Bhosari,PUNE-411026.Phone :
020-30331810/1845.Email : Rcomappellateauthority.MH@relianceada.com,Fax : 020-26052950.

Page
Bill Date
Bill No.
Billing Account No.

:
:
:
:

3 of 5
01-04-2008
361066424109
2268830845

Credit Limit

4,000.00

Payments

Amount (Rs)

Cash Payment

Received on 19-03-2008

631.00

Total Payments Received

Current Charges

631.00

Amount (Rs)

Amount (Rs)

Monthly Charges

374.00

Voice Usage Charges

975.00

Data Usage Charges

213.00

Discounts and Charges

Discounts and Charges

- 22.50

Service Tax

184.74

- 22.50

Taxes

Education Cess On Service Tax

3.70

SHE Cess On Service Tax

1.84

Total Current Charges

190.28

1,729.78

Page
Bill Date
Bill No.
Billing Account No.

Reliance Mobile Number :9325536699

Handset :MOTV730

:
:
:
:

4 of 5
01-04-2008
361066424109
2268830845

Plan Name : SP149DM

Scheme : SP149DM

Details for Reliance Mobile Number 9325536699

:

Amount (Rs)

Monthly Charges

Charges for the period

Monthly Rental Charges-SP149DM

Monthly Charges - RIM/MOBILE Pack -NRIMPACK225

01-03-2008 to 31-03-2008
01-03-2008 to 31-03-2008

Amount (Rs)

149.00
225.00

Total Monthly Charges

374.00

Voice Usage Charges

Voice Calls

975.00

Total Voice Usage Charges

975.00

Data Usage Charges

SMS Usage

213.00

Total Data Usage Charges

213.00

Discounts and Charges

Less : Free Onnet Usage

- 22.50

Total Discounts and Charges

- 22.50

Taxes
Service Tax
Education Cess On Service Tax
SHE Cess On Service Tax

184.74
3.70
1.84

Total Taxes

190.28

Total Charges for Reliance Mobile Number 9325536699

1,729.78

As per TRAI directive, effective February 15, 2007, the National Roaming rent will be zero for all customers. The new roaming call
rates for all subscribers who have been on their current tariff plan for more than 6 months will be: Outgoing local calls - Rs.1.40/min,
Outgoing STD calls - Rs.2.40/min, Incoming calls - Rs.1.75/min. Outgoing SMS charges remain unchanged (as per home tariff).
For all others, the new roaming call rates will be applicable only on completion of 6 months on their current tariff plan.

Call Date

Voice Usage Charges

No. of Call
Units

Call Charges
(Rs.)

Local Calls from Home

Location

1119

519.00

STD Calls from Home

Location

176

438.00

Dial 51234 Services

18.00

1298

975.00

No. of
Messages

Call Charges
(Rs.)

Total

SMS Usage

Inland Messages

145

200.00

International Messages

10.00

Special Messages

3.00

148

213.00

No. of
Messages

Charges (Rs.)

56633

3.00

Total

3.00

Total

Special Messages
Service

STD Calls from Home Location

Call Date
03-03
04-03
04-03
04-03
05-03
05-03
05-03
08-03
08-03
09-03

Start
Time(hh:mm:ss)
21:18:25
10:43:20
10:52:47
22:00:26
09:59:01
17:30:36
17:35:07
19:48:25
21:00:52
09:28:24

Called Number
09971747582
09873155990
01130612000
09971133889
09873155990
09873155990
09873155990
09971747582
09873152711
09818549042

Duration
(mm:ss)
0:27
6:31
1:03
3:01
1:36
3:09
2:01
1:46
0:27
2:55

Call
Units
1
7
2
4
2
4
3
2
1
3

Call Charges (Rs)

2.50
17.50
4.00
10.00
5.00
10.00
7.50
5.00
2.50
7.50

09-03
09-03
09-03
09-03
09-03
10-03
10-03
10-03
11-03
11-03
11-03
11-03
11-03
12-03
13-03
13-03
13-03
13-03
13-03
14-03
14-03
15-03
15-03
15-03
15-03
15-03
15-03
15-03
15-03
16-03
17-03
17-03
17-03
17-03
18-03
19-03
19-03
23-03
23-03
23-03
24-03
24-03
24-03
24-03
25-03
25-03
26-03
26-03
26-03
27-03

Start
Time(hh:mm:ss)
11:38:06
16:21:12
20:48:39
20:55:02
22:10:24
12:50:07
17:36:03
18:42:06
10:13:04
11:15:50
12:17:18
21:48:56
22:55:28
16:30:58
13:04:25
14:31:40
14:51:51
17:44:03
20:51:20
22:08:44
22:21:11
08:24:35
11:12:50
14:17:28
15:49:37
16:04:15
18:17:50
21:24:24
22:20:22
11:45:17
07:55:49
13:57:34
14:28:44
18:06:52
18:32:20
10:26:42
19:14:44
12:37:19
12:37:42
14:02:52
13:19:01
15:45:13
21:59:48
22:35:48
11:40:07
18:46:14
09:26:31
10:37:09
15:38:52
08:49:32

Called Number
09873152711
09971747582
09873152711
09818940068
09873152711
09873152711
09873152711
09873152711
09873152711
09873152711
09873155990
09873152711
09873606810
09818940068
09871483461
09810063346
09871483461
09873152711
09899700146
09899973698
09971133889
09871927320
09873152711
09818549042
09868903511
09873152711
09871927320
09811318032
09871483461
09380185773
09873152711
09811101834
00919873425860
09910346464
09910346464
09868903511
09899973696
01141226666
01141226666
09811157044
09873152711
09873152711
09873152711
09873152711
09868903511
09818549042
09873155990
09873152711
09818549042
09873152711

Duration
(mm:ss)
0:01
2:02
1:41
2:09
1:44
1:46
0:13
0:07
0:03
1:42
0:02
1:00
0:17
4:02
0:32
13:06
1:36
0:06
2:17
0:12
2:44
2:17
0:07
0:08
0:34
1:26
9:13
1:36
2:12
1:37
0:01
0:57
1:39
0:57
2:25
0:36
2:17
0:02
0:15
4:56
3:41
2:42
1:18
2:57
0:43
1:00
0:42
1:01
0:06
0:56

Call
Units
1
3
2
3
2
2
1
1
1
2
1
1
1
5
1
14
2
1
3
1
3
3
1
1
1
2
10
2
3
2
1
1
2
1
3
1
3
1
1
5
4
3
1
3
1
1
1
2
1
1

Call Charges (Rs)

2.50
7.50
5.00
7.50
5.00
5.00
2.50
2.50
2.50
5.00
2.50
2.50
2.50
12.50
2.50
35.00
5.00
2.50
7.50
2.50
7.50
7.50
2.50
2.50
2.50
5.00
25.00
5.00
7.50
4.00
2.50
2.50
5.00
2.50
7.50
2.50
7.50
2.50
2.50
12.50
10.00
7.50
2.50
7.50
2.50
2.50
2.50
5.00
2.50
2.50

Page
Bill Date
Bill No.
Billing Account No.

Call Date
27-03
27-03
28-03
28-03
28-03
29-03
29-03
30-03
30-03
30-03
30-03
30-03
30-03
30-03
31-03
Total

Start
Time(hh:mm:ss)
11:41:55
17:02:54
09:38:26
11:10:55
12:31:55
16:53:31
18:24:30
08:53:05
10:04:18
10:26:36
10:31:16
12:41:08
18:35:30
22:06:49
20:01:26

Called Number
09958911552
09958911552
09873152711
09873152711
09739836352
09448062818
09873152711
09448062818
09873155990
09873155990
09448062818
09845129939
09873155990
09845129939
09448062818

Duration
(mm:ss)
0:26
1:25
2:06
2:07
0:56
0:32
1:49
4:02
2:52
1:27
0:42
0:27
2:11
0:22
4:06

Call
Units
1
2
3
3
1
1
2
5
3
2
1
1
3
1
5
176

Call Charges (Rs)

Duration
(mm:ss)
2:57

Call
Units
3
3

Call Charges (Rs)

2.50
5.00
7.50
7.50
2.50
2.50
5.00
12.50
7.50
5.00
2.50
2.50
7.50
2.50
12.50
438.00

Dial 51234 And Premium Voice Services

Call Date
29-03
Total

Start
Time(hh:mm:ss)
19:58:25

Called Number
51234

18.00
18.00

:
:
:
:

5 of 5
01-04-2008
361066424109
2268830845