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    PM - 5.03 Management Review

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    MangBedjo
    1. This document outlines the procedure for conducting management reviews of INKA's Quality Management System. 2. The management reviews are held twice a year and aim to ensure conformity, sufficiency, and effectiveness of the quality system. 3. Key items discussed in the reviews include quality policy, objectives, audit results, customer satisfaction, production monitoring, and corrective actions.

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    PM - 5.03 Management Review

    Uploaded by

    MangBedjo
    138 views3 pages
    1. This document outlines the procedure for conducting management reviews of INKA's Quality Management System. 2. The management reviews are held twice a year and aim to ensure conformity, sufficiency, and effectiveness of the quality system. 3. Key items discussed in the reviews include quality policy, objectives, audit results, customer satisfaction, production monitoring, and corrective actions.

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    manajemen review

    Original Title

    PM_5.03 Management Review

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    1. This document outlines the procedure for conducting management reviews of INKA's Quality Management System. 2. The management reviews are held twice a year and aim to ensure conformity, sufficiency, and effectiveness of the quality system. 3. Key items discussed in the reviews include quality policy, objectives, audit results, customer satisfaction, production monitoring, and corrective actions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    138 views3 pages

    PM - 5.03 Management Review

    Uploaded by

    MangBedjo
    1. This document outlines the procedure for conducting management reviews of INKA's Quality Management System. 2. The management reviews are held twice a year and aim to ensure conformity, sufficiency, and effectiveness of the quality system. 3. Key items discussed in the reviews include quality policy, objectives, audit results, customer satisfaction, production monitoring, and corrective actions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 3
    At a glance
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    The key takeaways are that the management review procedure ensures conformity, sufficiency, and effectiveness of the company's quality management system and its implementation. It is held twice a year and involves reviewing quality policies, objectives, audit reports, customer satisfaction, and corrective actions.

    The purpose of the management review procedure is to ensure the conformity, sufficiency, and effectiveness of the company's Quality Management System and its application.

    The procedure outlines that the President Director is responsible for executing the scheduled management reviews. The Management Representative is responsible for assisting in the implementation of the reviews. All work unit leaders are responsible for attending the reviews and following up on results related to their work units.

    QUALITY

    PROCEDURE

    INKA
    PT. Industri Kereta Api
    (Persero)

    Document No. : PM-5.03


    Date
    : July 15th, 2009
    Revision
    :A
    Page
    : 1 of 3

    MANAGEMENT REVIEW
    I.

    II.
    III.

    Purpose
    This procedure is to ensure the conformity, sufficiency, and effectiveness of company
    Quality Management System and the application.
    Scope
    The Quality Management System and the implementation.
    Responsibility
    III.1
    President Directors is responsible for executing the Management Review
    scheduled.
    III.2
    Management Representative obliged to assist the implementation of
    Management Review.
    III.3
    All work unit leader obliged to attend the Management Review and follow

    IV.

    up the result related to his work unit.


    Quality System Activity
    IV.1
    President Director leads the meeting of Management Review as
    Management Plan Review.
    IV.2
    Directors and all work units attend the Management Review as the fixed
    invitation.
    IV.3

    Management Representative assists to President Directors in preparing the

    matter of Management Review based on data analysis (PM-8.07) and the technical
    preparation.
    IV.4
    Management Review is held twice a year and recorded as Management
    Plan Review (Form No.: IV-01.009)
    IV.5
    Management Representative coordinates the work unit in preparing the
    matter of Management Review. The matter includes:
    a. Quality Management Review measurement result
    1. Quality Policy (President Director)
    Document No. : PM-5.03
    2. Quality Objective (all
    work unit)
    INKA
    QUALITY
    Date
    : July 15th, 2009
    PT. Industri Kereta Api
    PROCEDURE
    Revision
    :A
    (Persero)
    Page
    : 2 of 3
    Form No.: II-01.001.Rev.A
    3. External audit report of Quality Management System (Management
    Representative)

    4. Internal audit report of Quality Management System (Management


    Representative)
    5. Internal audit report of SPI.
    b. Customer Satisfaction Parameter
    1. Customer complaint (Aftersales Service)
    2. Questionnaire survey (Afersales Service)
    c. Monitoring and Measuring report
    1. Production capacity and product realization (Production Planning and
    Control)
    2. Effectiveness Utilities (Maintenance section)
    3. Income of the project (Finance section)
    4. Failure Level Measurement Products (Quality Control)
    d. Corrective and Preventive Action report (Management Representative)
    e. Follow up of Management Review (Management Representative)
    f. Proposed change of Quality Management System (Management
    Representative)
    g. Recommendation of audit improvement repot (Management Representative)
    V.
    Related Document
    V.1 Quality Policy
    V.2 Quality Objective
    V.3 Quality Manual "Quality Management System" (MM-4)
    V.4 Quality Manual "Management Responsibility" (MM-5)
    V.5 Quality Manual "Resources Management" (MM-6)
    V.6 Quality Manual "Product Realization" (MM-7)
    V.7 Quality Manual "Measuring, Analysis, and Improvement"
    Document (MM-8)
    No. : PM-5.03
    V.8 Quality Procedure "QualityQUALITY
    Objective" (PM-5.01)
    INKA
    Date
    : July 15th, 2009
    PT. Industri Kereta Api
    :A
    PROCEDURE Revision
    (Persero)
    Page
    : 3 of 3
    Form No.: II-01.001.Rev.A
    V.9 Quality Procedure Financial Resources Plan and Control(PM-6.06)
    V.10Quality Procedure " Monitoring Customer Satisfaction " (PM-8.01)
    V.11 Quality Procedure " Audit Internal " (PM-8.02)
    V.12Quality Procedure "Monitoring and Measuring Process" (PM-8.04)
    V.13 Quality Procedure "Monitoring and Measuring Product" (PM-8.05)
    V.14Quality Procedure "Data Analysis" (PM-8.07)
    V.15Quality Procedure "Continuous Improvement" (PM-8.08)
    V.165.16. Quality Procedure "Corrective and Preventive Action" (PM-8.09)
    VI.
    Attachment
    VI.1
    Invitation meeting of Management Review (Form No.: IV-01.001)
    VI.2
    Meeting minute of Management Review (Form No.: IV-01.002)
    VI.3
    Follow up of Management Review (Form No.: IV-01.003)
    VI.4
    Management Plan Review (Form No.: IV-01.009)
    VI.5
    Attendance List (Form No.: IV-01.010)

    Prepared by:
    ISO Team

    Checked by:
    Management Representative

    Approved by:
    President Director

    Sholih Farhat

    Apoleus Karo Karo

    Roos Diatmoko

    Form No.: II-01.001.Rev.A

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