1

What is TOEIC?
Lesson Part 1. Look. Observe, Appreciate Part 2. When-Questions

14
01 Part 3. Questions about Time Part 4. Recorded Messages
lllsson Part 2. Who-Questions
Part 1. Work. Fix. Take care of
23
02 Part 3. Why-Questions Part 4. Advertisements
lllsson
Part 1. Move, Carry. Transport Part 2. Where-Questions
32
03 Part 3. Questions about the Speaker's Occupation Part 4. Office Announcements
Part 1. Walk, Hike, March

Lesson Part 2. What-Questions
Part 3. Questions about the Location/ 41
04 Setting of the Conversation
Part 4. General Announcements
lesson Part 1. Build. Construct

Part 2. How-Questions
Part 3. Questions about the Topic of the 50
05 Conversation
Part 4. Press Conferences
Part 1. Play. Perform. Entertain

Lesson Part 2. Why-Questions
Part 3. Questions about How an Action Is / 59
06 Was Done
Part 4. Weather Forecasts
Part 1. Road Activities

Lesson Part 2. Questions with Whose / Which
Part 3. Questions about the Problem a 68
07 Speaker Is Having
Part 4. Traffic Announcements
Part 1. Around the House

Lesson Part 2. General Questions
Part 3. Questions about What Is Suggested/ 77
08 Mentioned
Part 4. Radio Broadcasts
Part 1. City Port / The Shore

Lesson Part 2. Preference Questions
Part 3. Questions about What the Speaker 86
09 Is Doing /Will Do
Part 4. Lectures and Presentations
Lesson Part 1. Presentations / Lectures Part 2. Suggestions / Requests

95
10 Part 3. Questions about Places/ Locations Part 4. Announcements
Part 1. Vacancies
Lesson Part 2. Tag Questions
Part 3. Questions about the People 104
11 Mentioned in the Conversation
Part 4. Explanations
Lesson
Part 2. Negative Questions and
Part 1. Exhibitions
Statements 113
12 Part 3. Detailed Questions
Part 4. Tour-guide Instructions
4 TOf Ie Academy www.nhantnvlet.com

- ~----------;-------.-.-
. I
: I
,I
. , .. ~." , gk'
j TOEle
I
Academy
-- ~'I
, Reading Comprehension
I
lesson
Sentence Structure 124
01
- - - .. e.
Lesson
Nouns and Articles 130
02
-----------------------------------------------------
lesson
Adjectives and Adverbs 136
03
Lesson
Agreement 142
._
04 -_ ................................................................................................................................
lesson
Pronouns and Demonstrative Adjectives 148
05
._- ------ -_ -_ -- --_ ---- --_ -_ ---- -_ -- -_ -- -_ ..
Lesson
Comparatives and Superlatives 154
06
._------- --- --- ---- -_ -_ --- -- --- ---_ -_ ...................... -_ -- -- ---------
Lesson
159
To-infinitives and Gerunds
._
07 -_ .
Lesson
Participles 166
08 - ---- -
... _ .. - - - _ ... _ .... _ ... - - - - - _ . - - _ .. - - - _ .. - - - - - - - - - - _ . - - -- - - - - ---
lesson
Active vs Passive Constructions
09
lesson
Tenses and Conditionals
10
.. -_ . - . - - -- ----- - --- - - - - - ---- -- - --- - - -------- ------- ----- _ ..
lesson
Conjunctions and Prepositions 184
11
.- - - - - - - - -- - - - - _. -- ------_ .. - - - - - - - - .. - - _ .. - _ . - - - - - - - - - - - _ .. - - - _ .. - - - - - - - - - - - - - - - - - - .- - - - - _ ..
Lesson
Relative Clauses 192
12
._---------------------------------------_ .. --_ .. ------------------------_ .. _---------------
Actual Test 201
Scripts & Answers 247
www.nhantriviet.com 5
". 1
. :-~_ .. _ "__~._~.T OJE I,C_A cia d e m.y
What Is Toeie?
TOEIC, which stands for Test of English for International Communication, measures English
proficiency in a work-related environment at advanced and intermediate levels. It is designed
to give an accurate measurement of the English capabilities of people who do not use English
as their mother tongue. Each year there are 4 million people from more than 60 countries
taking the test for various purposes, from seeking jobs to getting promotions.
TOEIC Test Areas

As TOEIC measures the candidate's proficiency in the workplace and everyday communication, the
test questions are based on real-life work settings in an international environment (meetings,
travel, telephone conversations, etc).
TOBIC test questions include various settings and situations, such as:
(1) Corporate Development: research, product development
(2) Dining Out: business and informal lunches, banquet, receptions
(3) Entertainment: cinema, theater, music, art, exhibition, museum, media
(4) Finance and Budgeting: banking, investment, taxes, accounting
(5) General Business: contract, negotiation, mergers, marketing, sales, warranties, business
planning, conference, labor relation
(6) Health: medical insurance, visiting doctors, dentist, clinics
(7) Housing/Corporate Property: construction, specification, buying and renting, electric and
gas services
(8) Office: board meeting, committee, letters, telephone, fax, e-mail, office equipment
(9) Personnel: recruiting, hiring, retiring, salaries, promotion, job application
(10) Purchasing: shopping, ordering, supplies, shipping, invoice
(11) Travel: trains, airplanes, taxis, ferries, car rental, technical areas
To ensure that the test measures what it is supposed to in a fair, valid and reliable way, these
characteristics are common of the test items:
Vocabulary, grammar and idioms are not specifically American English.

Culture-specific and job/profession-specific situations are avoided.
Names from different countries are included.
Different English accents are used throughout the test - mainly American, British,
Canadian and Australian accents.
6 TOEIC Academy www.nhantriviet.com

Structure of the Test
Section .. . .
Photographs 10
f-
2
t Question- Response t 30
Listening
,45minutes 495
Comprehension 3 Short Conversations 30
4 Short Talks 30 1
5 Incomplete Sentences 40
Reading 6 Text Completion 12

Comprehension Reading Comprehension 28
(Single Passages)
7
Reading Comprehension 20
(Double Passages)
1. Listening Comprehension
This section measures the candidate's ability to understand spoken English. Varied accents,
including US, British, Australian, and Canadian can be heard in all parts of the test in order
to reflect the reality of the workplace. Practice with all these accents is therefore necessary
to help yourself get used to listening to English in the global business world.
PART 1_ Photographs
1.
10 questions
Time for instruction: about 90 seconds
Time between questions: 5 seconds
In Part 1 you will see a picture in your test book and hear four
short statements. You should choose the statement that best
describes the picture and mark your answer on the given answer
sheet. All the statements will be read once only.
PART 2_ Question & Response
30 questions
11. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
In Part 2 you will hear a speaker asking a question or making a short statement. Then a
second speaker will give three possible responses. You are to choose the best response to
the question or statement you have heard and mark your answer on the answer sheet. All
the questions and statements will be read once only.
PART 3_Short Conversations

30 questions
41 . Where is the conversation taking place?

(A) In a travel agency
(B) In an airport
(C) In a post office
(0) In a convenience store
42. What is the woman doing?

(A) Sending a package
(B) Picking up an airline ticket
(C) Getting a physical checkup
(0) Buying some groceries
43. Where will the woman most likely go next?

(A) To the airport
(B) To the post office
(C) To a travel agency
(0) To a market
In Part 3 you will hear short conversations between 2 people. You then read three questions
in your test book about each conversation. There are four responses to each of the questions.
You are to choose the best response in each case and mark your answer on the answer sheet.
You will hear each conversation once only.
8 I TOEIC Academy www.nhantriviet.com

PART 4_Short Talks
30 questions
71. What is the talk mainly about?

(A) The launch of their new product
(B) Their sales record from last year
(C) Making more profits this year
(0) Getting rid of the inactive accounts
73. How are they going to achieve their goal?

(A) By getting extra phones in the office
(B) By employing more workers
(C) By going out to meet their clients
(0) By appointing a new board of directors
In Part 4 you will hear short talks given by single speakers. Each short talk is followed by
three questions printed in your test book. There are four responses to each of the questions.
You are to choose the best response in each case and mark your answer on the answer sheet.
You will hear each talk once only.
2. Reading Comprehension
PART 5_lncomplete Sentences
40 questions
101. Last year's job fair in London was a remarkable ---------, drawing over 200,000 participants
worldwide.
(A) success
(B) successes
(C) succeed
(0) succeeding
103. Guests can experience excellent --------- service at our newly opened Italian restaurant.
(A) dine
(B) dines
(C) dining
(0) dined
In Part 5 you will read incomplete sentences. Each sentence is followed by four answer
choices with words or phrases. You are to choose the answer choice that best completes the
sentence and mark your answer on the answer sheet.
PART 6_Text Completion
12 questions
May 5 Shanghai - The Peking Dance Society made public last week that it will hold its biannual
modern dance festival at Shanghai's prestigious Heritage Performance Center from June 5 until the
end of the month. This announcement by Mr. Ming Chun Ru, the president
141. (A) made
(8) will be made
(C) was made
(D) had made
of the Peking Dance Society.
This year's performance will feature a solo dance performance by Ms. Xiaojian Hwang,
recently returned from the U.S. after a series of nationwide performances.
142. (A) who
(8) whom
(C) which
(D) whose
Tickets will be on sale starting May 15 at www.shanghaiperformance.org. Advance ticket

purchasing is as many of Ms. Hwang's fans have been waiting for this
143. (A) advice
(8) advise
(C) advising
(D) advised
opportunity for almost two years.
In Part 6 you will read four doze passages - passages with a word or phrase mIssmg in
some of the sentences. Each incomplete sentence is followed by four answer choices. You
are to choose the answer choice that best completes the sentence and mark your answer
on the answer sheet. Note that you may have to refer to other parts of the passage to
complete the sentence.
10 TOEIC Academy www.nhantrivlet.com

PART 7_Reading Comprehension
153. What is the notice mainly about?
Latino History Month Poetry and Music (A) To celebrate a Latino-American holiday
(8) To encourage families to a':lend a special event
Time: 3:00-4:00 PM, Saturday May 3. 2008
Location: Highland Pari<: Arts House located in mid.park on 65th Street (C) To sell poetry books and tickets for guitar
Share the Latino.American experience with renowned poet German Roberto in Highland Park.
performances
This special event has been prepared to bring insights into latino literary works. Not only can you (D) To promote German Robl~rtO'S musical event
enjoy popular modern poetry reading, but you can also interact with Mr. Roberto and the other
participants in the event. 154. What is true about the performance?
Also, get ready for an exciting guitar performance by a live band and the following sing-a-Iong (A) There is an entrance fee.
session. This is a part 01 the Highland Park's latino History Month programs. Admission's free. All (8) Advance enrollment is required.
ages are accepted. Free tickets are available at the Arts House, which is located in mid-park on
(C) Children under 6 are not allowed to participate.
65th Street. starting at 2:00 PM on May 3. For more information, call 917.466-2767.
(0) Additional details are available with a phone
call.
181. What is Ms. Chase most concerned about?

(A) The price of the apartments
To: Edmon1 Apartments<rentOedmontapartments.COfT\> (8) The location of the apartments
From: Jean Chase<jearu:haseOnmail.com:>
(C) The size of the apartments
Date: April 26, 2007
(0) The facilities in the apartMents
Re: Apartment Rent
To Et:lmont Apartments.
182. Why is Ms. Chase moving?
I will be relocating to the Et:lmont area In Canada in July, and am now IOOkil'l9 for a studio or one-bed-
(A) She is starting a new job.
room apartment.. I will be wori:il'l9 at Sun Engine.eril'l9 In the Et:lmont Oowntown area and wish to get an
apartment nearby. As I will not have a car and will rely on public transportation, I am InUrestedln what (8) She will be a student at a university.
is available In the vicinity. Could you please reply to me with the appropriaU Information? (C) She plans to open a new business.
I am planning a visit to Et:lmont in May and would like to schedule an appointment for vlewll'l9 some (0) She wants to live near he' family.
places. Please send me the relevant. information via e-mail or fax at 208-44 7-3056.
51ncecely. 183. What housing complex will Ms. Chase most
Jean likely be interested in?
(A) Alberta Villas
(8) Parkview Lofts
Edmont Aparunents enables landlords to improve the exposure of their vacant Edmont apartments, (C) Glenwood Court
villas, condominiums. and houses for rent Infonnation on aparunents and homes for rent in Edmont is (0) Central Peak
uploaded with romprehensive details of Edmont rental properties as wl'11 as its neighboring areas.
184. What is NOT implied about the housing at Grand

Alberta Vills!I ton Square location! Professionally Managed! Pet
Studios, I-bedroom and 2-bedroom suites avail- friendly. Heat and water includl'<l. Washington?
able immediately. Rents start at $550 in a great A perfect place for a starting family! Prict"S start at (A) It is quiet.
central location from where you can walk to Great $1.200 a month.
(8) It is convenient.
Miles. Direct bus services to the University of Al-
Park\;('w Lofts (C) Pets are permitted.
berta. Close to shopping and restaurants.
2nd floor I-bedroom apartment with I bathroom.
(0) Public transportation is a'/ailable.
Glenwood Court Coin-operated washers and dryers in the base-
Recently renovated studio. Perfect for those who ment Newly installed frid~t. and stove. Parking
need to stay close to Edmont's downtown area. available for an extra charge. Rents start at $800. 185. What is not mentioned as a method of contact-
Looking for a nice home on a budget? Then. this
Central Peak
ing Edmont Apartments?
is for you! Rent is $650 a month.
Roomy I-bt.'droom rt.>nt $750-$775. Surveillance (A) Fax
Gnmd Washington cameras. brand-new elevator. and laundry facilities
(8) The Internet
Sparklin~ clean two-bedroom condominium. Close on each floor ... I Block from Great Miles.
to bus stops! Near all amenities! Lovely Washin~- (C) Telephone
(0) In person
To learn more about how to post your Edmont rental, please visit our wf"bsite at www.Edmontapart-
ments.com. call us at 337.309-4422, or fax your questions to 337-309-4423.
In Part 7 there are 8-10 single passages and 4 sets of double passages. The passages may be in
the forms of letters, emails, announcements and advertisements. Each single passage is
followed by 2-4 questions. You should select the best response to each of the questions
printed in your test book. Each of the 4 double passage sets requires you to read two related
texts and answer questions about them. You will need to refer to information from both texts
to be able to answer some of the questions.
Listening
Comprehension
,
, H ~~~~~Li 5 t,e,n,i,n g~F 0 c,U.S~._~~
Look, Observe, Appreciate
Key Expressions
look out the window

examine an X-ray image
read a sign on a building
gaze out at the scenery
stare at a screen
admire a painting
appreciate a picture on the wall
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. IIIIIIj'jlU
1. He is (TO/ FO)
2. He is (TO/ FO)
3. He is (TO/ FO)
4. He is (TD/FO)
5. He is (TO/ FD)

Give It a Try!
Listen to four statements about the picture and choose the correct answer. I.I.P"
(A) []
(8) []
(C)[]
(D) []
CD Listen again and take dictation on the answer choices. 1.I.gljjtMI
(A)
(8)
(C)
(D)
www.nhantriviet.com Lesson 01 I 15
When-Questions
Question & Answer Patterns
Past
When did + S + V - ? When did Paul take off?

When was [were] + S + p.p.? When was the form submitted?
A week ago. During -.

Last week. While S was [were] here.
Yesterday morning. When S was [were] here.
At 7 o'clock.
CD Future

When is [are] + 8?
When is the meeting?
When does [do] +8 + V -?

When does John arrive?
When will + 8 + V [be V-ing/be p.p.]?

When will the conference end?
When is [are] + 8 + going to + V?

When are you going to start your project?
When is [are] + 8+ expected to + V?

When are we supposed to get together?
rmm~.
At 8 o'clock. By Wednesday.
In an hour. Not until -.
Sometime tomorrow. Not for another week.
This evening. As soon as-.

Warm-up Listen and fill in the blanks.I'!'~mJI
1. When did Jerry go to the head office?

----> I think
2. When was Terry supposed to get here?
3. When were the directors supposed to be here?
4. When is the sales conference?
5. When does the meeting finish?
Give It a Try!
, Listen to each dialogue and : Listen again and fill in the blank .1!J.m.r:;.f)..
mark your answer.
1. Q. you _ work?
(A) 0 (8) 0 (C) 0 (A) _
(8) _
(C)
2. Q. Jerry _ here?
(A) 0 (8) 0 (C) 0 (A) _
(8) _
(C) __
3. Q. you Sandy?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
4. Q. the company ?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
5. Q. Jane ?
(A)O (8)0 (C)O (A)
(8)
(C)

Questions about Time
Question Patterns
A When-Question asks you about a specific time of something happening in the conversation.
Therefore you should remember the question being asked in the question booklet and at the
same time try to identify the exact point of time mentioned by the speakers in the conversation .
When will the man meet the woman?

When will the new printer be delivered?
When will the woman go to the meeting?
When was the original appointment?
Warm-up
" Listen to the conversation and mark if the statements are TRUE or FALSE. "1""
1. The delivery arrived this morning. (T[] I FO)
2. The woman forgot to order copy paper. (T[] I FO)
3. The man cannot attend the meeting. (T[]I FO)
4. The woman will most likely call the supplier. (T[] I FO)
5. They ran out of copy paper. (T[]I FO)
Listen again and mark your answer. Then fill in the blanks. "I'!:"
M Did you for the copy paper yet?
'vJ Yes, I , and they said before
11 That's not good. Could you and ? We have

some copies to make for , but we're completely
All right. I'll call right now and see if they
Q. When will the meeting take place?
(A) This morning

(8) This afternoon
(C) This evening
(D) Tomorrow morning
Give It a Try!
Listen to the conversation and mark : Listen again and fill in the blanks.
our answer. II. I I
1. When will the seminar take place? M: Did you the

(A) Today brochures we need for
?
(8) This Friday
(C) Next week W: to the printer
(D) Next month , and he said
2. When did the woman place the order?

(A) This morning
M: That is good. Did you
(8) Yesterday
?
(C) Two days ago
W: Yes, I did. He said
(D) Last week
3. When will the delivery arrive?

(A) Today
(8) Tomorrow
(C) Friday
(D) Monday

Recorded Messages
Key Expressions
o Hello, and thank you for calling -.

o We are sorry for not being able to answer your call at the moment.
o All of our operators are on another line at the moment.
o Please wait on the line and -.
o Please leave a message.
o The estimated time of wait is about -.
o We will call you back as soon as possible.
o If this is an urgent call -.
Warm-up
" Listen to the talk and mark if the statements are TRUE or FALSE. '.III ..li9
1. Jack is making the call. (T[] / FO)

2. The listener is asked to leave a phone number. (T[] / FO)
3. Those who need to talk to the Lee's should call another number. (T[] / FO)
4. Jack and Janet are not back from work yet. (T[] / FO)
5. Jack most likely carries a pager with him. (T[] / FO)
: Listen again and mark your answer. Then fill in the blanks. '.lfmJI
Hi, you Jack and Janet Lee. We're sorry we are
your call . However, if you'd where you
, we will be glad to as soon as we can. If this is an
, please me at 755-5898. Thank you, and have a nice day.
Q. What should a caller. do to get in touch with Jack in a hurry?
(A) Dial another number.

(8) Call back again in five minutes.
(C) Stay on the line until someone answers.
(D) Come to the house in person.
Give It a Try!
Listen to the talk and mark your answer. : Listen again and fill in the blanks.
I'
1. Who most likely is listening to this Technology

message?
Communications. All of our are
(A) Mr. Johnson
(8) A telemarketer
(C) A customer Please , and an operator will
(0) An employee answer your call
2. How long does the caller have to wait? The is about
(A) About 5 minutes you're

(8) About 10 minutes waiting, you will hear a from
(C) About 15 minutes
our , Mr. Jack Johnson.
(0) About 20 minutes
3. Who is Mr. Johnson?

(A) A customer
(8) An operator
(C) The company CEO
(0) A company technician

I Listening Focus
Work, Fix, Take care of
Key Expressions
work on the machine

fix the machine
repair the machine
concentrate on
look after
take care of
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE . nF1"IU
1. The man is (T[] / FO)
4. The man is (TO/ FO)
Give It a Try!
6' Listen to four statements about the picture and choose the correct answer . ,
(A) 0
(8)0
(C)O
(D) 0
CD Listen again and take dictation on the answer choices .
(A)
(8)
(C)
(D)

Who-Questions
6' Past

Who + V-ed -? Who drew the portrait?
John did. Mr. Lee, I think.

I'm not sure. Probably Ron.
e Future
~'~'_nll.'lbi9
Who's going [supposed] to + V -?
Who's going to make the speech?
Who's supposed to make the delivery today?
Who's V-ing -?
Who's coming by this afternoon?
Who will + V -?
Who will get the package from the mail room?
I will. Sarah is.

John already picked it up. Paul said he will.
Present 1
(!}. 1m. mnn Ura:IiIi)

Who + be + N/V-ing -?
Who is your new partner?
Who's heading this project?
One of the new staff members.

It has not been decided yet.
Present 2
Who + V + O-?
Who has the report?
Who owns the folder on the table?
Who + Aux [can I should I do I does] + (8) + Main V -?
Who can work overtime tonight?
Who should I take to the party?
Susan does.
I think it belongs to Jane.
I already have plans tonight.
I don't think Jennifer is doing anything.
Warm-up Listen and fill in the blanks. ItU:1jj1il!f
1. Who finished the work?
2. Who is supposed to drop by today?
3. Who will help out with the cleaning?
4. Who has the blue folder?

----> It's probably
5. Who can do that for you?

----> I've already

Give It a Try!
Listen to each dialogue and : Listen again and fill in the blank . I I
mark your answer. I'
1. Q. ___ the fax?
(A) 0 (8) 0 (C) 0 (A) _
(8)
(C)
2. Q. Who will John ?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C) _
3. Q. Who is in the ?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
4. Q. Who the room?
(A) 0 (8) 0 (C) 0 (A) _
(8)
(C) _
5. Q. ___ does John _ ?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C) _
www.nhantriviet.com
Question Patterns
Why-Questions ask you about the reason for somebody's actions or decisions. It is a good idea
to read the questions in advance and understand the development of the conversation.
Why will the man call Mr. Singh's secretary?

Why will Tom go to Hong Kong?
Why will John miss the conference?
Why is the man worried?
Why will Paul leave the office early today?
Why is John unable to listen to the story?
Why will another company get the contract?
Why does Ted's shoulder hurt?
Why is Eric being complimented?
Warm-up
Listen to the conversation and mark if the statements are TRUE or FALSE. I,I'JI"IU
1. The speakers are having lunch at the moment. (TO/ FO)

2. The woman packed her lunch today. (TO/ FO)
3. The woman's client is in the area. (TO/ FO)
4. The man will go and work out. (TO/ FO)
5. The man will eat with his co-workers. (TO/ FO)
49 Listen again and mark your answer. Then fill in the blanks. Iw"MI
David, I'm going to today.
Oh, really? Is the ?
No, everything is fine. It's just that and said a

sample he got from us yesterday. He is and to my
office
Okay. I hope everything . I'll just of the staff

members today.

Q. Why is the woman not going to have lunch with the man?
(A) She brought her lunch today.

(8) She has to go to her client's office.
(C) She has to attend to something else.
(D) She has to have lunch with her co-workers.
Give It a Try!
Listen to the conve sation and mark : Listen again and fill in t e blanks.
your answer. Cil'~m9 I'
1. Why is the woman calling? W: Mr. Stone, this is Susan White from
(A) To make an appointment the Speedy Medical Center. I am
that you
(8) To speak with Dr. Johnson
Dr. Johnson
(C) To confirm an appointment
(D) To receive some medical advice
M: Ah, yes, thank you for reminding me.
2. What does the woman ask the man to You know, if you hadn't called, I
do? _______ all about it.
(A) Show up to his appointment a little I've been so busy lately.
early
W: Well, we call all of our clients a day
(8) Get more medical insurance ________ .__ . Anyway,
(C) Wait 10 minutes in the waiting area please since
(D) Always arrange his appointments a there are some forms that you
day early __ __ _ . Also, don't forget
to
3. What will the man likely take to his
appointment? M: Okay, I will with
(A) His past medical records me. Thanks, and I will see you
tomorrow then.
(8) Some insurance documents
(C) His appointment book
(D) An application form
Advertisements
Key Expressions
Our sales last for -.

Are you looking for -?
Then look no further.
This sale is only available for-.
If you are in the market for -.
All of our products are 30% off the regular price.
If you act now, we will give you a discount up to 25% off the regular price.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. II!,';"
1. The advertisement is intended for seniors. (TO/ FO)

2. The place being advertised is very expensive. (TO/ FO)
3. The retirement home comes with furniture. (TO/ FO)
4. There are tennis matches every week. (TO/ FO)
5. The people living in the place are all very fit. (TO/ FO)
: Listen again and mark your answer. Then fill in the blanks. II!'HIIIB
If you are and are planning for your , come and
we have available here at the Golden Gate Retirement Home. Our
designed to include ,a
a , and a for your convenience. In addition, we also provide
facilities like our , the lawn bowling area, and the indoor swimming
pool to help . Once you visit our place, you will realize what

Q. What does the speaker mention about the place?
(A) It is a good place for vacation.

(8) It is better than other places.
(C) It is inexpensive.
(D) It has long visiting hours.
Give It a Try!
Listen to the talk and mark your answer. : Listen again and fill in t e blanks.
1. What kind of business is being Supply Depot is on all

advertised?
items this week. We have a
(A) A coffee shop
, and even _ at 30%
(8) A delivery service
____ . Also, this week, we are going
(C) A newspaper company
(D) A stationery store to give you a in
2. What is being offered at half the regular our store. to run off those
price? ____ you have been thinking of

(A) Copy paper
doing. And, of course, _ at a
(8) Weekend newspapers
minimal cost. So, come to Supply Depot
(C) Photocopying service
this week, and our big sale.
(D) A local delivery service
___ are from every day.
3. When does the business open?
(A) At 7 a.m.
(8) At 8 a.m.
(C) At 9 a.m.
(D) At 10 a.m.
, ""'" '" _ Lis ten i,n.g F.o,c U s "~, "_
Move, Carry, Transport
Key Expressions
move a load of dirt

move the cartons
move some cement
carry a ladder
transport some building materials
guide a cart down the road
push a wheelbarrow
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. I.W"
2. The boxes are (TO/ FO)
3. He is (TO/FO)
4. The boxes are (TO/ FO)

Give It a Try!
e Listen to four statements about the picture and choose the correct answer. l.gumJj
(A) 0
(8)0
(C)O
(0)0
e Listen again and take dictation on the answer choices. I.g
(A)_
(8) ~ ~. .
(C) .
(0) ~
Where-Questions
" Where + N
cg. mi. Dbmllmmm

Where is your work?
Where are the files?
At the corner.
In the downtown area.
Next to the mall.
Near the desk.
On the table.
Over by your desk.
48 Where+V
fi}. ~. Dbmmmm
Where did John put the report?
Where do you go to work out now?
Where can I take my parents?
Where will the conference be held?
Where should Ron store the goods?
Where have you been over the last couple of days?
In the drawer.
At the gym.
To the new restaurant.
In the lecture hall.

Warm-up Listen and fill in the blanks. "8k"
1. Where are the copies?
2. Where did you go earlier?
------- --------------
3. Where should I take John?

on the first floor.
4. Where did you go on the weekend?
5. Where will you be at 10 this morning?
Give It a Try!
Listen to each dialogue and : Listen again and fill in the blank . ,.
mark your answer. l!]' bil
1. Q. Where is the new _ ?

(A) 0 (8) 0 (C) 0 (A) _
(8) _
(C)
._---------------------------------- ---------------------------------------------------.
2. Q. Where are ?
(A) 0 (8) 0 (C) 0 (A) _
(8)
(C) _
-- - -- - - -- - -- - - - - - - - - - - - - - - - - - - - -- - - - .- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - .
www.nhantriviet.com
Lesson 03 I 35
3. Q. Where earlier?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
4. Q. Where should I ?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
5. Q. Where this afternoon?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
36 I TOEle Academy www.nhantriviet.com

Questions about the Speaker's Occupation
Question Patterns
You are asked about the speaker's occupation /job. In most of the cases, the speaker's occupation/
job is not mentioned directly; instead there are some key words that may give you a hint. Usually
there are more than one cue about the occupation / job, but the cues are just spoken once only;
therefore it is essential that you should try to identify key words that are related to a certain
specific occupation /job.
Who are they?

What is the man's job?
What is the woman's occupation?
Where does the man work?
What does the man do for a living?
Warm-up
6' Listen to the conversation and mark if the statements are TRUE or FALSE. "!Fi"IY
1. The interview is about to begin. (T[]/ FO)

2. The highway construction is nearly complete. (T[] / FO)
3. The man wants to know when the woman will be available for (T[] / FO)
an interview.
4. The woman will not be able to see the interview on television. (T[] / FO)
5. The woman wants the man to tape the interview for her. (T[] / FO)
e Listen again and mark your answer. Then fill in the blanks. ,.gt.JiiTMI
I'd like to thank you for out of your busy schedule

about the city's plan to in the city.
You are welcome. When did you say ?
Well, it will take to edit the film, so I think it will
Really? That is terrible. I didn't think it was . I have an

scheduled next week. I guess I am going to for
me then.
Q. What most likely is the man's occupation?
(A) Construction worker (8) Reporter

(C) Editor (0) Politician
Give It a Try!
your answer. m'.8
1. Who most likely are they? M: I just in the paper about
(A) Journalists in the city
. I'm really
(8) Physicians
there.
(C) Lawyers
(D) Restaurant owners W: Really? I am . I
really want to listen to the talk
2. Who has been mentioning the study to have
the woman? been lately.
(A) Her patients
M: Yes, my patients have been asking
(8) Her mother-in-law
me about it, too. Hey, do you
(C) Her doctor ?
(D) Her friends
W: All right. My are coming for
3. When will they likely attend the a visit , so will be
conference? perfect.
(A) Today
(8) Friday
(C) Saturday
(D) Sunday

Office Announcements
Key Expressions
Could I have a moment of your time to -?

May I have your attention, please?
At this time, I'd like to tell you about - .
This is just a reminder that - .
The meeting will take place in -.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. ,,@It
1. This announcement is intended for the employees. (Te/ FO)

2. The meeting will be held on the fifth floor. (TO/ FO)
3. The conference room on the fifth floor will be repaired. (TO/ FO)
4. All employees have to attend the conference. (TO/ FO)
5. The president of the company is making the announcement. (TO/ FO)
: Listen again and mark your answer. Then fill in the blanks. ',~I,mw
Attention . The meeting o'clock today
because of on tfle third floor.
It is to attend;so please make sure
Thank you, and we will see you there.
Q. What does the speaker remind the listeners to do?
(A) Have lunch first

(B) Be prompt to the meeting
(C) Help out with the repairs
(D) Bring any important papers
Give It a Try!
Listen to the talk and mark your answer. Listen again and fill in the blanks.
I- I-
1. Where will the meeting take place? May I have your attention, please? Today's
(A) In the cafeteria meeting this
(B) In the executive boardroom
morning instead
(C) In the conference room
of in the South Building
(0) In Building A
as was . Also, that
2. What time will the meeting be held?
began in Building A last Friday are
(A) At 11 :00
(B) At 12:00 expected to . Thank
(C) At 1 :00 you.

(0) At 2:00
3. When will the construction finish?

(A) Today
(B) Friday
(C) Wednesday
(0) At the end of the month

Listening Focus
Walk, Hike, March
Key Expressions
walk on the path

stroll along the path
head toward the archway
hike along the pathway
step away from the bus
approach the door
march in the same direction
move away from the building
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. I'mm;u
1. They're -~-~- (T[] / FO)
2. They're -- ~ (TO/ FO)
3. They're (T[] / FO)
4. They're -~ -- (T[] / FO)
5. They're __ (TO/ FO)
Give It a Try!
Listen to four statements about the picture and choose the correct answer . ,~~
(A) 0
(8)0
(C)O
(0)0
;: Listen again and take dictation on the answer choices. "MuIU
(A)
(8)
(C)
(0)

What-Questions
" What+N

What questions were thrown at you?
What kind of a car did you get?
What are your plans for the summer?
The usual kinds.

There were too many to remember.
A sports car.
A compact car.
A fuel-efficient car.
I'm thinking of taking a trip to Europe.
I don't have anything planned yet.
CD What+V
~'ml].bbD
What is going on with the report?
What did you do over the weekend?
What should I do if Rob doesn't show up?
It's almost finished.

It's being copied right now.
I went to a theater.
I just stayed home.
Start the meeting without him.
Don't worry. He'll show up.
www_nhantriviet.com Lesson 04 I 43
Warm-up Listen and fill in the blanks. 'IH.mw
1. What changes were made to the schedule?
2. What kind of a printer will you buy?
3. What is your goal for this year?
4. What is happening with the report?
5. What should I do if I get the job offer?
Give It a Try!
Listen to each dialogue and : Listen again and fill in the blank . I':
n ark your answer. I.
1. Q. What your new van?
(A) D (8) D (C) D (A) around the city.
(8) I am going to
(C) It's
2. Q. What to the company party?
(A) D (8) D (C) D (A)
(8) Yes,
(C) You should

3. Q. What's from here?
(A) D (B) D (C) 0 (A) .
(B) _
(C) _
4. Q. What are ?
(A) D (B) D (C) D (A) .
(B)
(C) _
5. Q. What kinds of ._watching?
(A) D (B) D (C) D (A)
(B) _
(C) .
Questions about the Location / Setting of the Conversation
Question Patterns
The questions ask you about the location where the conversation is taking place. You should listen
for a key word that reveals the most probable place where the conversation is taking place, then
read the answer choices and find the choice that best matches the setting/place you have heard
from the conversation.
Where is the conversation taking place?

Where does this conversation take place?
Where are the speakers?
Where most likely are the speakers?
Where are they?
Where could this conversation be heard?
Warm-up
Listen to the conversation and mark if the statements are TRUE or FALSE. 1.~,.mt1
1. They are waiting to board the plane. (TO/ FO)

2. The man came to pick up the woman. (TO/ FO)
3. The woman is eager to talk to her boss. (TO/ FO)
4. The woman will likely go home in a car. (TO/ FO)
5. The man will get a ride from the woman. (TO/ FO)
: Listen again and mark your answer. Then fill in the blanks. 1'/01'"
That was a .I to go home, , and relax.
Yes, I am quite tired, too. But you know I feel good because the trip
well. I all about it on Monday. Anyway, where did
you ?
Mine is parked on level B. Where is yours?
my car. I am going to home.
Q. Where most likely are the speakers?
(A) In a car (B) At a hotel room

(C) At an airport (0) In a local bus terminal

Give It a Try!
Listen to the conversation and mark : Listen again and fill in t e blanks.
your answer. I
1. Where is the conversation taking place? M: Excuse me. Do you on

(A) At a computer store computer programming?
(8) In a bookstore W: Well, we have _ . If

(C) At a theater you're looking for a , they're
over in near the
(D) In a bank
front counter.
2. What is near the front door?
M: Thank you. Could you also tell me if
(A) Magazines
you have on that topic?
(8) New computers
(C) New releases W: Of course. They're __
(D) A fruit counter
3. Where most likely will the man go next?

(A) To the front of the store
(8) To take out some money
(C) To check out the computers
(D) To buy a new-release book
General Announcements
Key Expressions
Would the owners of the -?

Please remember that -.
It will be towed away at the owner's expense.
This is also a reminder that -.
The store will be closing in -.
We are open from 9 to 5 from Monday to Friday.
So take advantage of this sale.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. 'e'"1"
1. This announcement is intended for the shoppers. (TO/ FO)
2. The store will be closing soon. (TO/ FO)
3. The blue signs indicate that the cashier is available. (TO/ FO)
4. The Big Store will open tomorrow at its normal hour. (TO/FO)
5. The store will be closed on Thursday. (TO/FO)
6) Listen again and mark your answer. Then fill in the blanks. 'e"""
May I have your attention, ! The Big Store is for the night
. If you wish to , you must go to any of the 5 open cashiers,
who are situated . This is also a reminder that the Big Store
since it is a . However, we will
Thank you, and have a good evening.
Q. What is being announced?
(A) The day's sale

(B) The closing of the store
(C) The store's new hours
(0) The upcoming holiday

Give It a Try!
Listen to the talk and mark your answer. :: Listen again and fill in t e blanks.
I.
1. Where most likely is the announcement May I have your attention,

taking place?
Would whose license
(A) At a shopping center
plate is MBO-232 please
(B) At an auto dealership
immediately? You are parked _
(C) At a police station
(0) At a sporting event If the vehicle ,
it will be . Also,
2. Why is the minivan mentioned?
(A) It is illegally parked. with the license
(B) Its lights are on. plate REM-343: Your headlights

(C) It has been towed away.
Thank you, and have a nice day ..
(0) It was vandalized.
3. What is the owner of the sports car

asked to do?
(A) Turn off its lights
(B) Move the car
(C) Pay for parking
(0) Park underground
. __ _ __ ~_ Listen,ing Focus_ . J
~,
Build, Construct
Key Expressions
is in progress
is under construction
do some construction work
is being built
has been placed at the construction site
build a brick wall
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. 1.!01Jii1U
1. is being used at the moment. (TO/ FO)
2. The of the building (TO/ FO)
3. The house is (TO/ FO)
4. The workers are (TO/ FO)
5. The of the building is (TO/ FO)

Give It a Try!
e Listen to four statements about the picture and choose the correct answer. l'101:1tiTMl
(A) []
(8) []
(C) []
(D)CI
49 Listen again and take dictation on the answer choices. IllOtmJI
(A)
(8)_
(C) _
(D)
How-Questions
" Means and Methods
How are you going to the head office tomorrow?

How do I get to the head office?
How will you get the tickets?
By car. I'm getting a lift with John.

Try taking Highway 13. From a friend.
Quantities
How many people are coming to the party?

How much is the book?
Around 50.
Twenty dollars.
I'm not sure.
Durations
How long will it take to get there?
Roughly 2 hours.
Two hours by car.
52 TOEle Academy www.nhantriviet.com

0) Frequencies
(ft. mI- ntmllmlmm

How often do you come here?
Once a week.
Every other day.
Twice a month.
How soon
~. m-ri1IbJnJJi:amm
How soon can you get the work done?
How quickly do you want this?
Within an hour. By 5 o'clock today.

As soon as possible. In an hour.
Warm-up Listen and fill in the blanks. Ilr{11jj1MI
1. How will you pay for that?
2. How many folders do you need?
3. How long is the meeting?
4. How often does he come in?
5. How quickly can you get this work done?
Give It a Try!
listen to each dialogue and : Listen again and fill in the blanks. I.
mark your answer. I.
1. Q. are you New York?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
2. Q. is this ?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - _. - - - - - - - -- -- - - - - --- - - -- - -- - - - - -- - - - - - - -- - - - - - - - - - --
3. Q. is from here?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
4. Q. do you ?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)
------------------------ ----------- --------------- -----
5. Q. do you have to ?
(A) 0 (8) 0 (C) 0 (A)
(8)
(C)

Questions about the Topic of the Conversation
Question Patterns
These questions ask you about the main idea, or topic of the conversation. In general, the topic
of the conversation is mentioned in the beginning of the talk, so you should concentrate on the
first half of the conversation .
What is the conversation mainly about?

What is the topic of their conversation?
What are they talking about?
What are they discussing?
What is being discussed?
Warm-up
" Listen to the conversation and mark if the statements are TRUE or FALSE. Ilt.tJii1MI
1. The weather is very hot today. (T[] / FO)

2. The man has not seen the woman for a long time. (T[] / FO)
3. The man has an event to attend this evening. (T[] / FO)
4. The woman wore too many clothes. (T[] / FO)
5. The woman forgot to bring a jacket. (T[] / FO)
e Listen again and mark your answer. Then fill in the blanks. l,r.'1ijtM!
It's been since we have like this.
I know. I am completely . I think I'm going to go home to and

to
Yeah, but remember to . I heard it's going to this

evening.
Really? I'll make sure to then.
Q. What are they mainly talking about?
(A) Some new clothes they recently bought

(8) How long it has been since they last met
(C) This evening's party
(D) The weather conditions
Give It a Try!
your answer. ,. I.. .
1. What are they talking about? W: I think

(A) A newly released product we provided.
(B) The duration of the warranty M: Yes, I think he was
(C) A customer they helped because he thought
(0) A vehicle the man recently fixed . He managed
to to him.
2. According to the man, what was the
customer most satisfied with? W: Well, I am glad that we
(A) The low cost of the repair work . You know, it's customers
like that who will continue to come
(B) The free service they provided
back to our store.
(C) The competitive price of their
products M: Yes, I . I think it's very
(0) The length of the warranty period important that we try to
3. What do the speakers feel makes

customers happy?
(A) The low price
(B) The great service
(C) The free gifts
(0) The store hours

Press Conferences
Key Expressions
The top news of the day is - .

A spokesman for the company said that - .
at a press conference
close its doors
out on the market
is ready to hit the market
was announced this morning
Now we go to John who is at - .
I will be back in one hour with more news updates.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. 'Ir.)j"IU
1. The news report is about a new translation device. (T[] I FO)

2. The people will likely use this device during an overseas trip. (T[] I FO)
3. This new gadget takes great pictures. (T[] I FO)
4. This new device is very difficult to use. (T[]I FO)
5. This new device is now being sold at all department stores. (T[]I FO)
Listen again and mark your answer. Then fill in the blanks. 'I}'."
A new that will make traveling much easier is ready to
This new handheld gadget will in any
All you have to do is with this new gadget. he picture is
then a main server that into English. It's as as that.
This revolutionary gadget is expected to
Q. When will the new product become available to customers?
(A) Today (8) In two weeks

(C) In a month (D) In six months
Give It a Try!
Listen to the talk and mark your answer. Listen again and fill in the blanks.
'.. . I I
1. What is the report mainly about? The of the Alex Irvine was
(A) A new automobile plant being built announced this morning. The plant, which
in the city
employs over 500 people, will finally
(8) The shutdown of a factory in the city
(C) A newly released sports car after enduring
(0) A trend in car sales The , which caused a
2. According to the report, what is the , is the main reason for

main reason for the decision being the closing, according to a spokesperson
announced?
for Alex Irvine. The plant hopes to
(A) The rise of gasoline prices
in the
(8) The lack of machines and
equipment in the plant near future.
(C) The increase in the use of bicycles
(0) The walkout by the employees
3. What will Alex Irvine do in the near

future?
(A) Promote its new car
(8) Get rid of its used machines
(C) Hire more employees
(0) Upgrade its equipment

- - -~~ - - ---- - -
;
I
I
Listening Focus
Play, Perform, Entertain
Key Expressions
play [make] music together

perform indoors
entertain the audience
playa musical piece
playa piece of music
play the same musical instrument
perform on stage
play in a concert hall
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. 'lfjmJ
(T[]/ FO)
1. They're
(T[] / FO)
2. The musicians are
(T[] / FO)
3. They're
(T[] / FO)
4. The musical instruments are
(T[] / FO)
5. They
www nh;mtriviet.com
Lesson 06 I 59
Give It a Try!
" Listen to four statements about the picture and choose the correct answer. Iitt"
(A) 0
(8)0
(C)O
(D) 0
49 Listen again and take dictation on the answer choices. Ilt;1jjl'MI
(A)
(8)
(C)
(D)

Why-Questions
Why + V

Why did you leave your position?
Why do you walk to work?
Why aren't you eating?
Why has the plan been changed?
I didn't get along with my boss.

I don't have a car.
I'm not very hungry.
Some staff members can't make it today.
o Why+A

Why is the factory so far away?

Why was Lynn not here this morning?
Why are the stores so busy today?
The rent is too expensive in the city.

She went to the dentist.
They're having a sale.
Warm-up Listen and fill in the blanks. ,..,
1. Why didn't you pick up your jacket?
2. Why are you so early today?
3. Why aren't you going to the meeting?
4. Why is the bus so late?

- Most likely
5. Why aren't the buses here yet?

any minute now.
Give It a Try!
rsten to each dialogue and : Listen again and fill in the blanks. I.
nark your answer. I
1. Q. you to the meeting?
(A) D (8) D (C) D (A) My car
(8)
(C) No,
-- ------- -- - - --- - ----------- ------- - - - - - - - -- - - - -- - - - - - - - - - - -- - - - - - - - - -- - - - - - - --
2. Q. do you think Sarah to the

meeting?
(A) D (8) D (C) D
(A) She had to
(8) Yes,
(C) No,

3. Q. is she ?
(A) D (8) D (C) D (A) on your desk.
(8) She __ elsewhere.
(C)
4. Q. was the presentation ?
(A) D (8) D (C) D (A) The main speaker _
(8) Yes,
(C)
5. Q. John today?
(A) D (8) D (C) D (A) He
(8) He _
(C) Yes, _
Questions about How an Action Is / Was Done
Question Patterns
These questions ask you about how an action is / was performed in the conversation. To find
the correct answer, read the question carefully before listening to the conversation. Keep in
mind that the correct answer choice may be paraphrased from the original expressions in the
conversation, while the wrong choices often contain some exact words or expressions that you
have heard in the conversation. This is to test whether you understand the conversation as a
whole; therefore, it is important to practice listening to different statements that have the
same meaning.
How did the man find his place?
How did the man find his job?
How will the man get to the meeting?
How will the man receive the report?
How will the woman get the news?
Warm-up
Listen to the conversation and mark if the statements are TRUE or FALSE. 'It1Jiil'MI
1. Jack got the promotion. (TO/ FO)

2. The woman will make the announcement soon. (TO/ FO)
3. The news will be posted in the afternoon. (TO/ FO)
4. Sarah is being considered for a promotion. (TO/ FO)
5. Sarah has
, been working hard lately. (TO/FO)
: Listen again and mark your answer. Then fill in the blanks. '1t4:G1MI
Jack, did you from the boss ?
Not yet, but I was told that will be posted on the

company
That's good. I am wondering if Sarah is she deserves.

She's been
I know. I am sure that she will she has done.
Q. How will Jack get the news about his promotion?
(A) From his boss (8) From Sarah

(C) From the company bulletin board (0) From his assistant

Give It a Try!
your answer. I'
1. How did the woman find the job? M: Congratulations! I heard

(A) From her friend Terry you it?
(B) Through a newspaper ad W: Well, as you know, I've been

(C) From an online site _________ in town and
(0) Through an employment agency have been ~ _

every day. But, surprisingly, I found
2. What did Terry do for the woman?
(A) He set up her computer.
M: Really? I thought you __ ~_ Terry.
(B) He recommended a job to her. I was talking to him yesterday, and he
(C) He drove her around town. said that he _ you.
(0) He got her a job.
W: He did, but it didn't . Anyway,
3. When will the woman start her new I start work
position?
(A) Today
(B) Friday
(C) Monday
(0) Tuesday
Weather Forecasts
Key Expressions
The weekend weather forecast looks -.

The heavy rainfall we have been getting -.
The temperature ranges in -.
The gust of wind from the northwest -.
We will be right back right after-.
The next weather update will -.
Thank you for joining us -.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. 'I!:n,m.
1. The weekend weather looks bad. (TO/ FO)

2. The rain has been coming down for a few days. (TO/ FO)
3. There is an event scheduled at the park this weekend. (TO/ FO)
4. It will be the city's first flower show. (TO/ FO)
5. Jeff is a reporter. (TO/ FO)
CD Listen again and mark your answer. Then fill in the blanks. '11:1'''
The forecast looks we have been
getting is expected to stop . This is good news because
the city will be at the park this weekend. Now, here is
Jeff with more of
Q. What will the weather most likely be like on Saturday afternoon?
(A) Rainy
(8) Sunny
(C) Snowy
(D) Muggy

Give It a Try!
Listen to the talk and mark your answer. :: Listen again and fill in t e blanks.
I:~
1. How long has the weather been hot? The terrible we have been
(A) For one day getting will finally
(8) For two days
. However,
(C) For one week
_______ as high as 37 degrees
(0) For two weeks
this afternoon in some parts of the
2. When will the weather probably cool
down? country. The _ _ __ __ sits at twenty
(A) This evening six degrees here in our city this evening.
(8) Tomorrow Now, here is Ted with __ _ __ _ _ _
(C) This Saturday
______ on the streets this evening.
(0) Early next week
3. What will be aired next?

(A) What the weather will be like next
week
(8) Opinions from some citizens
(C) Where to go to cool down a bit
(0) The best places to go in town
WIII/W nh"ntrivipt (om

. : :
~ ._~_.. ~_.__ .. '. __ -.........-....L is t e n,i n g .F D,C,U,S' ;..
Road Activities
Key Expressions
Stripes are being painted -.

Lines are being painted -.
lampposts on the side of the road
stand on the road
have been planted along the street
wait to cross the street
parked along the street
pulled up to the curb
parked against the curb
on either side of the road
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. "MuiU
1. The road is (TO/ FO)
2. There are trees (TO/ FO)

3. There are cars (T[] I FO)
4. There are cars (T[ll FO)
5. The are crossing the road. (T[ll FO)
Give It a Try!
" Listen to four statements about the picture and choose the correct answer. 1II:t.mtl
(A) 0
(8) []
(C)D
(D) []
CD Listen again and take dictation on the answer choices. 11!:tlijTM!
(A) _
(8)
(C)
(D)
wwwnh;mtrivif't.com Lesson 07 I 69
Questions with Whose / Which
Whose-Questions
t!1. trI-nbm D~
Whose bag is that?
Whose wallet is on the table?
Whose turn is it?
That's John's.
It belongs to Dave.
Probably Mike's.
: Which-Questions
l!l. ~. nbm Gmi~

Which desk is yours?
Which man is your new assistant?
Which room will you use?
Which movie do you want to check out?
The one in the back.

The one with the red tie.
The last one down this aisle.
The one starring Jack London.

Warm-up Listen and fill in the blanks. 11!:!:1jj1iQI
1. Whose report is this?
2. Whose turn is it?
3. Which cup is yours?
4. Which copier is broken?
5. Which one of you came in last?
Give It a Try!
Listen to each dialogue and = Listen again and fill in the blanks. 1'1
mark your answer. I:'
1. Q. is this?
(A) D (8) D (C) D (A) No,
(8) Yes,
(C) That
2. Q. is it to ?
(A) D (8) D (C) D (A)
(8)
(C)
n h~ntri\lipt rAm
\I\./\."I\."} _ CA"'son 07 I 71
3. Q. is next to the fence?
(A) D (8) D (C) D (A)
(8)
(C)
4. Q. do you ?
(A) D (8) D (C) D (A)
(8) Yes,
(C)
5. Q. of you this picture?
(A) D (8) D (C) D (A)
(8)
(C)

Questions about the Problem a Speaker Is Having
Question Patterns
These questions ask you to identify the problem a speaker is having or what is wrong in a certain
situation.
What is the problem?

What is the matter?
What is wrong?
What is the man concerned about?
Warm-up
" Listen to the conversation and mark if the statements are TRUE or FALSE. ,.@m.
1. The man will visit his doctor this morning. (TO/ FO)
2. The man is complaining about the cost of drugs. (TO/ FO)
3. The woman has medical insurance. (TO/ FO)
4. The man will try gargling with salt water. (TO/ FO)
5. The man will go back to see his doctor in a couple of days. (TO/ FO)
: Listen again and mark your answer. Then fill in the blanks. "kO'mw
I went to this morning for my ,and he some medicine

for me. I can't believe it is.
I know. The recently. If you don't have insurance, it is

better just . By the way, did you try ?
That always
I did, but it didn't . Anyway, I have to
Well, take your medicine, and . That will make you
Q. What is the man's problem?
(A) His throat is hurting him.

(B) He got the wrong medicine.
(C) He forgot to gargle with salt water.
(D) He doesn't have a family doctor.
Give It a Try!
your answer. ,. I.'
1. What is the man's problem? M I'm sorry for this

(A) He doesn't like to go to the doctor's morning's meeting, Mary. I had to
office.
(8) He can't find a good pharmacy. W: I thought you from the
(C) He has a problem with his ears. pharmacy , Rob.
(0) He doesn't like taking medicine.
M: I did, but it didn't . Anyway,
2. Where did the man go this morning? I have to . The
inner part of apparently.
(A) He went to pick up some medicine.
(8) He went to see one of his friends. W: Really? You have to
(C) He went to get some medical . I have a friend who
treatment. , and she says it still
from time to time.
(0) He went to a meeting.
3. What does Mary mention about her mend?

(A) She is a doctor.
(8) Her ears bother her.
(C) She works at a pharmacy.
(0) Her office is nearby.

Traffic Announcements
Key Expressions
Traffic is backed up for miles.

The road is jammed with cars.
Traffic is at a standstill.
The cars are moving at a very slow pace .
Traffic is running smoothly.
An accident involving two vehicles - .
Traffic is flowing again.
Take alternate roads.
Avoid Highway 13 .
The road is blocked.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. lelfl.8"ig
1. There were four cars involved in the accident. (Te/ FO)

2. Main Street has been closed due to road construction. (TO/ FO)
3. The police have figured out what caused the accident. (TO/ FO)
4. Some people have gotten hurt very badly. (TO/ FO)
5. The next update will air in one hour. (TO/ FO)
Listen again and mark your answer. Then fill in the blanks. 1m'"
This is just in. A major at the intersectio of Main and
College streets . The police, who have just arrived on the
scene, are busy of the accident. Fortunately, has
been seriously . We will as we the scene of the
accident.
Q. What caused the traffic jam?
(A) An accident
(B) A stalled vehicle
(C) A roadblock
(D) A police check
Give It a Try!
Listen to the talk and mark your answer. : Listen again and fill Ir the blanks
'0 ..: .
1. What is causing the traffic jams on the The road conditions outside
highways?
this morning. The snowstorm we had last
(A) Construction
night most of the streets very
(8) Accidents
, and on two of
(C) Roadblocks
(0) Stalled cars the city's major highways is
2. What does the speaker advise the much either. Those of you
listeners to do? who are getting ready for work this morning
(A) Leave their houses early
should seriously consider
(8) Take public transportation
today and . This has
(C) Clean the snow off their driveways
been Rob with the 7 o'clock traffic update.
(0) Put on their winter coats
I'll be back
3. When will the next traffic news air?
around the city.
(A) In 30 minutes
(8) Right after the commercial break
(C) At seven o'clock this evening
(0) Tomorrow morning

------- - - - -------- -- - - 1
, c
- L. I .
Istenlng Focus
Around the House
Key Expressions
sit on the porch

parked in the driveway [garage]
trim the lawn
water the plants
work in the garden
relax in the yard
care for the flowers
grow around the house
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. I.>','"
l. The man is (T[] / FO)
3. He is ready to (T[] / FO)
4. He is (T[] / FO)
5. He is (T[]/ FO)
IAJIAJIAJ nh::lntrivipt rom Lesson 08 177

Give It a Try!
" Listen to four statements about the picture and choose the correct answer. IlIl'ljmD
(A) 0
(8)0
(C)O
(D) 0
: Listen again and take dictation on the answer choices. IIIII"I!i
(A)
(8)
(C)
(D)
78 I TOEIC Academy
www.nhantriviet.com
General Questions
.
Is / Are / Was / Were
-
Is there a way to get this done faster?
Was there any mail?
Are you going to take that?
I'm afraid not.

A little.
Yes, I will.
o Does / Do / Did

Do you have any milk in stock?

Did you get the work done?
Do you think we will get there on time?
Sorry, we're out.

No, not yet.
Most likely not.
Has / Have
@'im-LttmiilJJilbm
Have you gone over the report?
Has he been here before?
Yes, twice.
Yes, several times.
I Will / Would
Will you be going to the mall today?

Would you like to take it with you?
No, not today.

Yes, if you don't mind.
Warm-up Listen and fill in the blanks. 1I'PJii1U
1. Is there any way to do this faster?
2. Was John available today?
3. Did you pick up the newspaper?
4. Have you finished your report?
5. Would you like to come along?

?

Give It a Try!
Listen to each dialogue and : Listen again and fill in the blanks.. I,
mark your answer. I
1. Q. Are you now?
(A) 0 (8) 0 (C) 0 (A) No, .'
(8) Yes,
(C) _
2. Q. Do you ?
(A) 0 (8) 0 (C) 0 (A) _
(8) _
(C) _
3. Q. Has Peter _ yet?
(A) 0 (8) 0 (C) 0 (A)
(8) _
(C)
4. Q. Will you _ ?
(A) 0 (8) 0 (C) 0 (A) _
(8) _
(C)~ _
5. Q. Would you like to ?
(A) 0 (8) 0 (C) 0 (A) _
(8)
(C) ~
Questions about What Is Suggested / Mentioned
Question Patterns
These questions ask you about what is suggested or mentioned by a specific speaker in the
conversation. To get the correct answer, you have to understand exactly what is stated in each
answer choice, then listen to the part that the specific speaker says in the conversation.
What does the woman suggest?

What does the woman suggest the man do?
What does the woman recommend?
What does the woman mention?
What does the woman say?
Warm-up
Listen to the conversation and mark if the statements are TRUE or FALSE. 'h!iJ"ID
1. The sales have not been good. (TO/ FO)

2. They will hire more sales reps. (TO/ FO)
3. The woman believes hiring more sales staff will increase their revenue. (TO/ FO)
4. The man suggests having a meeting. (TO/FO)
5. They will most likely have a meeting next week. (TO/ FO)
: Listen again and mark your answer. Then fill in the blanks. 'Ilt.mJl
Our sales lately. We should
Actually, what we really need is to

I hiring more salespeople will
Yes, you may be right. Why don't we this issue further?
. I'll set something up for
Q. What does the woman suggest?

(A) Hiring more employees
(8) Opening more retail stores
(C) Providing training to the workers
(0) Visiting a client together next Monday

Give It a Try!
Listen to the conversation and mark : Listen again and fill in t blanks.
your answer. I I;
1. What does the man suggest he will do? W: David, did you make _
(A) Make the copies yet?
(8) Get someone else to do the job M: Sorry, Ms. Lewis, but I had to __
(C) Go to lunch with the woman ____ , so I haven't had _
(D) Ask John to work on the report _ __ yet. Tell you what... I'll __
it if it's
2. When will the woman meet her client?
W: Yes, could you do that for me? I need
(A) Right now
them for a
(8) This morning
M: Okay, 1'11 _
(C) At lunch
to you before lunch.
(D) In the afternoon
3. What will the man most likely do next?

(A) Meet with his client
(8) Go to lunch
(C) Talk to John
(D) Make the copies
Radio Broadcasts
Key Expressions
Welcome to this week's edition of - .

We have a guest here - .
We will be talking to - .
He is here to tell us about - .
He recently won the -.
Please welcome -.
Warm-up
" Listen to the talk and mark if the statements are TRUE or FALSE. ImtJjj1Ml
1. Dr. William Larson is the host of the show. (TO/ FO)

2. Mr. Larson is currently working on a book. (TO/ FO)
3. Dr. Larson will soon head a research department. (TO/ FO)
4. Dr. Larson was recently awarded a prize. (TO/FO)
5. Dr. William Larson will come on the show next. (TO/ FO)
CD Listen again and mark your answer. Then fill in the blanks. lIulijl'Ml
We Dr. William Larson in the studio today. He is here
, The Mountain Gorillas, which deals with the subject of how
of human civilization is their . Dr. Larson is also
of the Wildlife Preservationist Group at the University of Alberta.
He was their most , the Lantern Prize. Would everyone
, Dr. William Larson?
Q. What is the purpose of the talk?
(A) To alert the public about the dangers of gorillas becoming extinct
(8) To ask for help in saving the mountain gorillas
(C) To introduce a guest on a talk show
(D) To invite people to a speech given at the University of Alberta

Give It a Try!
Listen to the talk and mark your answer. : Listen again and fill in e blanks.
1. Who is Dr. Lulu? It is my honor to to

(A) A physician everyone here on Viewer's Cable Network.
(8) A television anchor
Dr. Jane Lulu is and
(C) An economist
_____ at Langley University
(D) A company executive
_____ . Today, Dr. Jane Lulu
2. When did Dr. Lulu leave the university?
around the world
(A) One month ago
(8) One year ago and has recently on how
(C) 20 days ago television viewers perceive advertisements.

(D) Today She is going to for us
3. What will Dr. Lulu discuss on the show? here . Now, would everyone
(A) Her recent book ________ for Dr. Jane Lulu?
(8) Sales techniques
(C) Her latest study
(D) Company policies
.' , . , ~.
,
~.o....-"~ ,..~_~_. __ AJ.-.. ...~~~_~~L,iIS t.ein1i1njg . F....o C.UIS.'-'" ..-----.......
-'-_ -
City Port / The Shore
Key Expressions
docked at the city port

float on the water
overlook the water
along the shore
along the water's edge
next to the dock
link the boats together
tied along the water's edge
walk along the shore
The water is very calm.
row a boat
stand up on the boat
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. 1I,IIjiTD

1. The boat is (T[J/ FO)
2. One of the boats is (T[] / FO)
3. The rope has (T[] / FO)
4. The boat is (T[] / FO)
5. One boat is (T[]/ FO)
Give It a Try!
Listen to four statements about the picture and choose the correct answer. "UiNN!
(A) []
(B) []
(C) []
(D) []
: Listen again and take dictation on the answer choices . !lID
(A)
(B) _
(C)
(D)
www nh;mtrivipt ,()m Lesson 09 I 87

Preference Questions
Preferences for items (N)
rfl' !m]. DbEWmm

Would you like some juice or water?
Will you stay or go?

Either is okay with me.

Neither. I'd like some coffee instead.
I'm going to stay.
: Preferences for time
(!}. m'lmm1 m:m~

Do you want to eat now or later?
Is the seminar today or tomorrow?
Should we get together now or later?
Can you do this today or tomorrow?
Are we going to discuss it today or next week?
I'm hungry right now.

I think it's tomorrow.
Let's meet later.
I will take care of it today.
Let's get together this afternoon.
88 I TOEIC Academy
www.nhantriviet.com
Preferences for actions (I) (V)
CO' mli- bbiii'm

Do you want to do it now or later?
Are you driving or getting a lift?
Have you heard from Jim, or are you still waiting for his call?
I'd rather take care of it right now.

Actually, I'm thinking of taking the bus.
I talked to him this morning.
.
Preferences for actions (II)
-
Can we go now, or do we have to wait for Paul?
Should I take care of it, or will you do it?
Have you made the copies, or do you still have to do that?
I am in the middle of doing something right now.

We should waitJor Paul.
I'll do it later. .
I have not had the time to make the copies yet.
Warm-up Listen and fill in the blanks. IIf."
1. Will you rent it or buy it?
2. Do you want to stay in or go out?
3. Should we get a new copier or fix the one we have?

-> It would be in the long run.
4. Are you going home now or later?
5. Have you sent the letter, or do you want me to send it?
www nh;\ntriviM rnm

Give It a Try!
Isten to each dialogue and : Listen again and fill in the blan s
ark your answer.
1. Q. Would you like to ?
(A) 0 (B) 0 (C) 0 (A)
(B)
(C)
2. Q. Is the meeting ?
(A) 0 (B) 0 (C) 0 (A) this week's sales.
(B) Sure,
(C) I believe
3. Q. Can you , or are you ?
(A) 0 (B) 0 (C) 0 (A) right now.
(B) Yes,
(C) not a good time to meet.
4. Q. Did you or in ?
(A) 0 (B) 0 (C) 0 (A) last week.
(B) Sorry,
(C)
5. Q. Have you , or are you ?
(A) 0 (B) 0 (C) 0 (A) an appointment.
(B) I think
(C)

Questions about What the Speaker Is Doing / Will Do
Question Patterns
You are asked about what the speaker is doing or will do. If the question asks what the speaker
will do next, you probably have to listen to the last thing he or she says in the conversation.
What will the man do?

What is the man doing?
What will the man do next?
Warm-up
" Listen to the conversation and mark if the statements are TRUE or FALSE . "
1. The man is looking for a pen. (TO/ FO)

2. The woman is a receptionist. (T[]/ FO)
3. The woman is helping the man fill out a form. (T[]/ FO)
4. There are usually a lot of pens on the desk. (T[]/ FO)
5. The forms are kept at the reception desk. (T[]/ FO)
Listen again and mark your answer. Then fill in the blanks. If{'fi'il'MI
Do you have ?
I'm sorry, Steve, but I only have this one. Why don't you Rachel,
?
Okay, I'll . I need to , but I can't a blue

pen anywhere.
We usually on the desk here. I guess forms

today.
Q. What will Steve do next?
(A) Go to the reception desk

(B) Fill out a form
(C) Buy a pen
(D) Go back to his office
Give It a Try!
your answer.
1. What is the man doing? W: Hello, Dr. Skelly's office.

(A) Getting a checkup ?
(B) Buying an item M: Hi. I was wondering if I could

(C) Meeting with a client this Friday for a
(D) Booking an appointment
W: Of course. Let me see ... We have
2. What will the man do on Friday at would you
lunchtime? ?
(A) Meet with the woman M: I have a and
(B) See a client won't be back until after 2. I guess
(C) Get his teeth examined I come in at 4 then.
(D) Check out a new restaurant
3. When will the man see Dr. Skelly?

(A) Today at 2
(B) Today at 4
(C) Friday at 2
(D) Friday at 4

Lectures and Presentations
Key Expressions
Welcome, everyone, to the meeting of -.

The first thing on our agenda this morning is -.
The speech will be about -.
We will then break off for lunch at - .
And lastly, -.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. IfMti1M1
1. Sarah Long is a computer programmer. (T[]/ FO)

2. Sarah has been with the company for 10 years. (T[] / FO)
3. Sarah can speak two languages very well. (T[] / FO)
4. Sarah is from France. (TO/ FO)
5. Sarah will most likely work with French clients in the future. (T[] / FO)
Listen again and mark your answer. Then fill in the blanks. IfJI!jjmiI
I'd like to introduce a very who will be
starting next Monday. Sarah Long, who has over
, is going to be a great help in
Sarah is also ,so she can very fluently. As you know,
our company has many French clients, so she is as well.
Would everyone please here?
Q. What is the purpose of the speech?
(A) To announce a new software program

(8) To let everyone know of Sarah's promotion
(C) To introduce a new employee
(0) To notify people about the language class
wwwnhilntriviptrom I ",,:;,:;on Oq I 93
Give It a Try!
L, ten to the talk and mark your answer. Listen again and fill in he anks.
1. Who most likely is listening to the I'd like to welcome each one of you this
speech?
evening. This night is
(A) Business clients
because it marks
(B) Company employees
(C) Special guests And I'd like to mention that I would not
(0) Newspaper journalists be standing here all of you
2. What is the special occasion? sitting in the audience. The first thing
(A) The retirement party of an employee is in

(B) A company anniversary the upcoming year. There have been
(C) The launching of a company
our company is taking.
product
(0) An awards night for special Here and now, I'd like to
employees Now, is everyone ready?
3. What will the speaker talk about I}ext?

(A) The new year's plan
(B) Last year's achievements
(C) A rumor about the president
(0) The newest employees
94 TOEle Academy www.nhantrivle.com

I
Presentations / Lectures
Key Expressions
give a speech
give a talk
give a lecture
make a presentation
address the audience
deliver a speech
convey a message
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. 't.jliifMl
1. A man is (T[] / FO)
2. One man is (T[] / FO)
3. The are seated in the chairs. (T [] / FO)
4. The people are (T[]/ FO)
5. The people in the" audience are (T[] / FO)
Lesson 10 I 95
www.nhantriviet.com
Give It a Try!
" Listen to four statements about the picture and choose the correct answer. 'pi:mJ1
(A) 0
(8)0
(C)O
(D) 0
:: Listen again and take dictation on the answer choices. 'Pi'mJ!
(A)
(8)
(C)
(D)

Suggestions / Requests
" Suggestions

Why don't we check out the mall?
How about watching a movie today?
Let's go for a drive today.
I'm sorry, but I can't today.

Sure, what do you want to see?
Okay, but where do you want to go?
6) Requests
Could you give me a hand with these boxes?

Would you mind looking at this for me?
Do you happen to have an extra pen handy?
Of course. Give me a second.

Okay, I'll take a look later.
Sorry, this is the only one I have.
Warm-up Listen and fill in the blanks.'i!'"
1. Why don't we talk about the project later?

-> All right.
2. How about meeting in the cafeteria?
3. Let's talk about it over lunch.

-> Sure,
4. Could you lend me your notebook?

-> I'm sorry, but
5. Would you mind taking this over there?

-> Sure,
Give It a Try!
Listen to each dialogue and : Listen again and fill in the blanks.
mark your answer.
1. Q. we across the
street?
(A)O (B)O (c)O
(A) Because
(B)
(C) Sure,
------ ---- -- - - -- ----- -- -------- -- - _. -- -- - - - -- - - -- - -- - - - - -- -- -- - - - -- - - - -- - - - -- - - - - - - - - --
2. Q. meeting ?
(A) 0 (B) 0 (C) 0 (A)
(B) sounds all right with me.
(C)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - _. -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - --

3. Q. Could you while I'm away?
(A) D (8) D (C) D (A) _
(8) No,
(C) Sure, _
4. Q. Will you ~ _ ___ for me?
(A) D (8) D (C) D (A) Okay, ?
(8)
(C) No, _
5. Q. _______ this tomorrow.
(A) D (8) D (C) D (A)
(8) _
(C)----------------
Questions about Places / Locations
Question Patterns
These questions ask you to identify the location of the event or the person mentioned in the
conversation. It is important that you should read the question first to decide what to focus
on due to the numerous places/locations that may be heard during the conversation.
Where is the man going?

Where would the man like to live?
Where did the speakers meet?
Where will the man travel next?
Where will the meeting be held?
Warm-up
Listen to the conversation and mark if the statements are TRUE or FALSE. lacUiIlU
1. The woman grew up in Detroit. (TO/ FO)

2. The man moved to Detroit a year ago. (TO/FO)
3. They both lived in Toronto at one time. (TO/FO)
4. The woman moved to Chicago when she was 17. (TO/ FO)
5. The man has fond memories of living in Toronto. (TO/ FO)
: Listen again and mark your answer. Then fill in the blanks. II\~"
Did you in Detroit?
No, I Toronto but Buffalo. I only
Really? I was , but my parents years old.

Where in Toronto did you live?
I lived in the east end, but I don't really Toronto because I

moved when I was only two years old.
Q. Where did the man spend his childhood?
(A) Toronto (B) Detroit

(C) Buffalo (D) Chicago

Give It a Try!
: Listen again and fill in t e blanks.

your answer.
1. Where is Bill going to have lunch today? W: Bill, _ _ _ my office __ , and we

(A) At the cafeteria can today.
(B) At a restaurant M: I'd like to, but I have to _

(C) At his office I'm just going to _
(0) At a sandwich shop
W: All right. I guess I'll _
2. Who will the woman have lunch with then. Maybe we can go together
today? tomorrow.
(A) Bill M: Tomorrow sounds fine. I have to

(B) Susan , but I should
(C) A client be back in the office by 12. Hey, why
don't we __ ,___ as well?
(0) John
He was really to the
3. What will the man do tomorrow restaurant.
morning?
(A) Reserve a table at the restaurant
(B) Work on his report
(C) Meet with a client
(0) Go to the woman's office

Announcements
Key Expressions
I have asked you here today to tell you about -.

Would everyone gather here -.
I have some great news to tell all of you.
As you know -.
The board of directors made a decision to -.
Mr. Keller is up for a promotion this year.
We are planning a surprise party for-.
Please keep this in low profile.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. IpfJii1MI
1. The speaker is planning a surprise party. (TO/ FO)

2. Mr. Keller is a member of the board of directors. (TO/ FO)
3. The news will be told at the surprise party. (TO/ FO)
4. The speaker will not attend the party. (TO/FO)
5. The party will be held this Friday. (TO/ FO)
: Listen again and mark your answer. Then fill in the blanks. Ipl:"
I've asked you here this morning to for Mr. Keller. As
you may have already heard, Mr. Keller is this year. The board of
directors , and Mr. Keller will we
are planning for him. Would everyone please until this Friday? I really
want him to be surprised.
Q. What is the purpose of the talk?
(A) To invite the staff members to a party

(8) To ask some people to help out
(C) To announce a get-together for a co-worker
(0) To plan a retirement party for Mr. Keller

Give It a Try!
: Listen again and fill in t e blanks.

Listen to the talk and mark your answer.
. . .. .
1. Who is the intended audience of this We are proud to say that we've
talk? to date. This
(A) Supervisors
morning, we _ , so
(B) Safety inspectors
we'd like you to . First,
(C) Plant employees
. (0) Insurance agents I'd like to stress the importance of
. The goggles
2. Why is the speaker mentioning the
safety record? are _' Second,
(A) They've had an accident. please pick up in
(B) Some new equipment has been set up.
front of me, and spend some time
(C) The safety gear is being ignored.
(0) A safety inspector is coming today.
3. What safety equipment is used at the

factory?
(A) Hard hats
(B) Steel-toed boots
(C) Glasses
(0) Bright clothing
www.nhantriviet.com
Lesson 10 I 103
_ Listening_Focus _
Vacancies
Key Expressions
unoccupied at the moment

is available right now
not being used now
not in use at the moment
is empty at the moment
is vacant right now
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. It'"
l. The people are (TO/ FO)

2. Some tourists are (TO/ FO)
3. The grassy area is (TO/ FO)
4. The benches are (TO/ FO)
5. There are seats (TO/ FO)
104 TOEIC Academy

www.nhantriviet.com
Give It a Try!
Listen to four statements about the picture and choose the correct answer. IUJj'iT'NI
(A) 0
(8)0
(C)O
(D) 0
8 Listen again and take dictation on the answer choices. Itg;mgl
(A)
(8)
(C)
(D)

Tag Questions
Affirmative Stems, Negative Tags
This is John's desk, isn't it?

We're getting closer, aren't we?
Our new fax machine is here, isn't it?
You do like her, don't you?
The boxes are here, aren't they?
You've checked out the store, haven't you?
No, that belongs to Susan.

Yes, we're almost there.
No, not yet.
Yes, very much.
Yes, they're in the back.
Yes, this morning.
: Negative Stems, Affirmative Tags
This is not yours, is it?

Dave never pays for anything, does he?
You're not coming to work tomorrow, are you?
You didn't happen to find this here, did you?
You wouldn't have any extra tickets, would you?
You haven't looked over the report, have you?
No, that's Rick's.

No, he's always broke.
No, I'm staying home.
No, in the next room.
Sorry, these are the only ones.
In fact, I did.

Warm-up Listen and fill in the blanks. 1~~1jj1i9I
1. This is your report, isn't it?
2. You're due up next, aren't you?

--->
3. You do want a day off next week, don't you?

--->
4. You didn't drive to work, did you?

--->
5. You haven't read this book, have you?
Give It a Try!
Listen to each dialogue and : Listen again and fill in the blank
mark your answer.
1. Q. You're , aren't you?
(A) 0 (B) 0 (C) 0 (A)
(B)
(C)
._---------------------------------- --------------------------------------------------_.
2. Q. Mr. Chow , isn't he?
(A) 0 (B) 0 (C) 0 (A)
(B)
(C)

3. Q. You like this one, don't you?
(A) D (8) D (C) D (A)
(8)
(C)
4. Q. The road , won't it?
(A) D (8) D (C) D (A)
(8)
(C)
5. Q. You yet, have you?
(A) D (8) D (C) D (A)
(8)
(C)

Question Patterns
These questions ask you to find out information about the people that various actions in the
conversation refer to. Since many different names are heard in the conversation, you have to
read the question first to decide which one you should concentrate on to answer the question .
Who is the man speaking to?

Who got promoted?
Who is going to leave the company?
Who is going to call the restaurant?
Who is going to attend the workshop?
Who is waiting in the reception area?
Warm-up
" Listen to the conversation and mark if the statements are TRUE or FALSE. 'GtJiiI09!
1. Tony works at the New Jersey office. (T[] / FO)

2. Mr. Brown is Ms. Shaw's assistant. (T[] / FO)
3. Ms. Shaw is planning to leave the company. (T[] / FO)
4. Ken will take over the vacant position. (T[] / FO)
5. Ken has a lot of work experience. (T[] / FO)
CD Listen again and mark your answer. Then fill in the blanks. 'GI:1'jjl'!I
Tony, there is a in the reception area.
Ah, Mr. Brown. He is Ms. Shaw's position when

she of the month.
Really? I thought Ken was going to
Well, he was considered, but that he just

yet.
Q. Who is waiting for Tony?
(A) A client
(B) The receptionist
(C) A job candidate
(D) The assistant manager

Give It a Try!
Listen to the conversation and mark : Listen again and fill in the blanks
'our answer. .' I
1. What did the woman do this morning? M: Sophia, have you for
(A) She picked up the plane tickets. next Monday yet?
(8) She did some work for a co-worker. W: No, I was for the
(C) She attended a meeting with Mr. sales manager this morning. However,
Wong. I was just going to the
(0) She made a big sale. travel agency right now.
2. Who will pick up the flight tickets? M. In that case, you because
Karen says she can with
(A) The sales manager
a travel agency she knows.
(8) Sophia
(C) Karen W: Oh, that's good news. I wonder if she
can
(0) Mr. Wong
I have to go there to meet Mr. Wong.
3. When does the woman have to go to
Hong Kong?
(A) This week
(8) Next week
(C) Next month
(0) Next year

Explanations
Key Expressions
I'm going to explain about - .

The first thing you have to do is -.
Secondly, please - .
And, lastly, - .
And don't forget to - .
If you have any questions, please -.
Are there any questions?
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE. IfUGW'
1. Mr. Lee is visiting for the first time. (T[] / FD)

2. The listener is asked to fill in all the blank lines. (T[] / FD)
3. The listener has health insurance. (T[] / FD)
4. Mr. Lee is advised to talk to a nurse if he has a question. (T[] / FD)
5. Mr. Lee will see the doctor next. (T[] / FD)
Listen again and mark your answer. Then fill in the blanks. IlOtmJI
Now, since this is our office, Mr. Lee, you are going to
. Please and the back section of the
form if you have . If you are , please ask any of the nurses
here. They will be glad to . When you are , return the form to me,
and I will
Q. What is the listener asked to do?
(A) Wait in the reception area

(B) Provide some information
(C) Go back to his office
(D) Call his insurance company

Give It a Try!
: Listen again and fill in the blanks
1. What will Mr. King do first today? You have a very busy day today, Mr. King.
(A) Have lunch At ten o'clock this morning, you are
(B) See Mr. Santos
at the
(C) Visit the Sales Department
sales meeting to
(D) Give a talk
to the sales representatives.
2. Where will the sales meeting take
place? Then, at 12, you will be at
(A) At the conference room the company cafeteria. At 1 o'clock, Mr.
(B) At the head office Santos is coming to see you about the
(C) In the cafeteria
Leeman project. Then, at three o'clock,
(D) In the general manager's office
you are to meet with
3. Who will Mr. King have lunch with?
the board of directors.
(A) Mr. Santos
(B) The sales manager
(C) The general manager
(D) Mr. Lee
1 12 I TOEIC Academy www.nhantriviet.com

I .
I
. .
.
L Istenln9
I. Focus
Exhibitions
Key Expressions
is on display
is arranged
is stacked
is filled with
is stocked with
is being shown to
is being showcased
Warm-up Fill in the blanks and mark if the statements are TRUE or FALSE. 1I0000"I!d
1. There is an on display. (TD/FD)
2. The boy is (T[]I FD)
3. There are fruits (T[] I FD)
4. is the baskets. (TO/ FO)
5. Some fruits are on the scale. (TO/ FD)
www.nhantriviet.com Lesson 12 I 11 3
Give It a Try!
Listen to four statements about the picture and choose the correct answer. 1I0000wg
(A) 0
(B) 0
(C)O
(0)0
: Listen again and take dictation on the answer choices. 1IOtIi1m!I
(A)
(B)
(C)
(0)

Negative Questions and Statements
" Negative Questions

Aren't we going to the theater today?
Weren't you studying earlier?
Wasn't the seminar today?
Doesn't Peter know you?
Didn't we take care of the problem yet?
Don't you want to eat in today?
Hasn't Paul arrived yet?
Haven't the parcels arrived yet?
Won't you be going home soon?
Wouldn't you prefer Chinese today?
Yes, right after work.

No, I just came.
Yes, but it got canceled.
No, we've never met.
John is looking at it now.
Yes, let's order something to eat.
No, not yet.
It got here five minutes ago.
No, I have too much work left.
Yes, that will be fine.
www nhantriviet.com Lesson 12 I 115

. Statements
I wonder if it's okay to park there.

We have to pick up John now.
Oh, so you decided to come after all.
The boss is waiting for you.
I'm sure it's okay.

Okay, let's take off.
Yes, my work finished earlier than I had expected.
Oh? I wonder what he wants.
Warm-up Listen and fill in the blanks. '101:1i'j1Nl
1. Aren't we taking the car?

-->
2. Weren't you late today?

-->
3. Doesn't Paul drive to work?

-->
4. Hasn't Mary arrived yet?

-->
5. That cake looks delicious.

-->

Give It a Try!
Listen to each dialogue and : Listen again and fill in the blanks. .1
mark your answer. '.
1. Q. we _ this week?
(A) 0 (B) 0 (C) 0 (A) _
(B)
(C) _
2. Q. Ms. Brown anymore?
(A) 0 (B) 0 (C) 0 (A)
(B) _
(C) _
3. Q. __ you __ yet?
(A) 0 (B) 0 (C) 0 (A) _
(B) _
(C)_
4. Q. That movie.
(A) 0 (B) 0 (C) 0 (A) _
(B) _
(C) _
5. Q. I've several times already.
(A) 0 (B) 0 (C) 0 (A)
(B) ?
(C) _
Detail Questions
Question Patterns
These questions ask you about the details of a speaker's words or actions. It is important to
identify who is speaking and follow the flow of the conversation to get the correct answer.
What does the man want to do?

What does the woman want to purchase?
What does Ralph say about the product?
What does the man mention about his new job?
Warm-up
Listen to the conversation and mark if the statements are TRUE or FALSE. ".'1"
1. The woman is a computer technician. (TO/ FO)
2. The man is used to the new program. (TO/ FO)
3. The woman will teach the man how to use the new program. (TO/ FO)
4. They will talk over lunch today. (TO/ FO)
5. The man will likely meet the woman at two o'clock. (TO/ FO)
Listen again and mark your answer. Then fill in the blanks. ""'WI
on your computer? It is supposed to
Well, I realize that it is , but I am so the old program.
Don't worry. I will later today. Are you free after lunch?
Yes, I have at one, so I should be
Q. What does the man say about the new program?
(A) It is very easy to use.

(8) It is much quicker.
(C) It is very expensive.
(D) It is not working properly.
118 TOEIC Academy

www.nhantriviet.com
Give It a Try!
your answer.
1. What are they talking about? W: What do you think we should

(A) A purchase they recently made ? The weather is
getting cold these days, and I have
(8) What to get for someone they know
not seen him wearing any gloves.
(C) How to improve their golf game
(0) Where to go on vacation later this year M: He's already __ ' I on
his birthday. Let's go and see if we
2. What recently happened to Ron? can find something -
(A) He got promoted.
W: Actually, let's go to
(8) He changed jobs. for him. He said he will be doing a lot
(C) He took on a new sport. of that this year.
(0) He lost a pair of gloves.
M: Okay, that sounds perfect. And I want
3. What will they probably buy for Ron? to that's on sale
(A) A pair of gloves there.
(8) A new golf club

(C) A sweater
(0) A set of balls
IAIIMIAI nh::lntrivipt rom Lesson 12 I 11 9

Tour-guide Instructions
Key Expressions
I will be your tour guide.

Welcome aboard Flight 707.
This is your captain speaking.
The time now is-.
We have just departed from -.
We will make 3 stops along the way.
The trip is expected to take -.
We are being delayed due to -.
Please stay in your seats.
I will keep you updated on any new happenings -.
Warm-up
Listen to the talk and mark if the statements are TRUE or FALSE . '''''"IB
1. The talk is intended for travelers. (TO/ FO)
2. The snowstorm is expected to stop in a while. (TO/ FO)
3. The airport employees are now working hard to clear the runways. (TO/ FO)
4. All the flights are being delayed. (TO/ FO)
5. The listeners are asked to get refunds on their tickets. (TO/ FO)
: Listen again and mark your answer. Then fill in the blanks. ,'{.Jjj1'MI
May I have your attention, ! As you can see outside, the snow has started
to , and our is now working hard to
At the moment, all flights will , but if this , there

. We will of any changes.
Q. What does the speaker say he will do?

(A) Clear the snow
(8) Talk to the ground crew
(C) Keep the listeners updated
(0) Give refunds for the tickets

Give It a Try!
Listen to the talk and mark your answer. : Listen again and fill in t e blanks.
.: .
1. Who is giving the talk? I hope you all . I know that
(A) A hotel clerk you must all be , but we have
(8) A tour guide
a full day planned for you. First, you will
(C) A waiter
__ and freshen up a little. Then,
(D) A bus driver
at 10 o'clock, we will all meet down at
2. Where are they?
the hotel lobby and the
(A) In a hotel lobby
(8) In a restaurant beachside. Around twelve o'clock, we will
(C) On a bus restaurant. On the

(D) In an airport menu this afternoon is lobster. After lunch,
3. What will the listeners do first? we will __ by the

(A) Check in to the hotel seashore. There are many fun things to
(8) Drive to the beachside
see and buy there. Now, we will be
(C) Have lunch at a seafood restaurant
. Would all of you
(D) Walk around the market
____ until
___ ? Thank you.

Reading
Comprehension
Sentence Structure
Reading Focus
1 Basic Parts of Speech

(1) Nouns: refer to names of people, things, places or concepts
Flowers can be a good present.
Roy is a reliable accountant.
We are supposed to meet at the airport.
(2) Pronouns: substitute for nouns that are previously introduced

Tom is an engineer. He (=Tom) wants to study computers, too.
(3) Verbs: describe actions, experience or state of a subject

Julie runs every morning.
He is a smart and diligent student.
(4) Adjectives: modify nouns

She likes cute animals.
The flowers are very beautiful.
(5) Adverbs: modify verbs, adjectives, other adverbs, prepositional phrases or a whole
sentence
His team did the work carefully.
Leslie is a very diligent person.
Bradley reviewed his contract extremely cautiously.
Unfortunately, Irene didn't get the award.
(6) Prepositions: precede nouns to show place, time, direction etc.

John is staying in his office right now.
You may send your resume by fax.
Cheese is made from milk.
(7) Conjunctions: join parts of a sentence

She is Qretty and friendly.
I can't gQ because it is raining.
(8) Articles: indicate nouns and specify their application

The dog is running with a cat.
124 I TOEIC Academy www.nhantrivipt ,om

2 Basic Sentence Patterns
(1) Pattern 1 (5 + V)
,..
I
_-----------------------------------------------------------------------------
: Typical verbs: arrive, rise, exist, appear, happen, take place, expire, e erge
I
---------------------------------------------------------------_._--~--------_._,
The dog runs .
He studied very hard .
Last year's sales rose dramatically .
Tim arrived at the conference later than the other managers.
(2) Pattern 2 (5 + V + Complement)

I
,._------------------------------------------------------------------------------~ I
: Typical verbs: be, become, get, stay, remain :

I I
,------------------------------------------------------------------------------_.'
I am so happy .
Tom became a dentist.
The weather is getting cold these days .
Please remain seated until we stop completely.
(3) Pattern 3 (5 + V + 0)
f
,._-------------.-------------------------------------------~----_._-------------,
: Typical verbs: like, raise
I
,-----------------------------------------------------------------------------_._,
I love flowers and plants .
The company raised their salaries.
(4) Pattern 4 (5 + V + Indirect Object + Direct Object)

I
,_._-----------------------------------------------------------------------------
: Typical verbs: give, make, bring, buy, offer, send, ask
I
~----------------------------------------------------------------------------- ...'
Can you give me your e-mail address?
The firm offered Jim a good position .
We bought her a new laptop computer .
She asked me my name.

(5) Pattern 5 (5 + V + 0 + Object Complement)
_ .._---------------------~-----.-------- .------------------.-
: Typical verbs: keep, make, have, let, get, consider, regard
I
- ...... _. - .... -- #
Please let me have your account information.

We consider Tracy the most successful web designer.
Can you have the jacket washed?
The manager had all the employees work overtime.
1. Please (submit / submission) your vacation request form to your boss.
2. A new manager was hired for the railway (constructive / construction).

3. Billy usually (goes / is) to work by subway but sometime he drives.
4. The computer learning device (is / likes) modern and effective.

5. (Man / The man) standing at the bus stop is my co-worker.
6. We decided to go to the (exhibition / exhibit) of Roman paintings.
7. My friend George studied hard and (became / appeared) a lawyer.
8. They (presented / presentation) the report on international market trends at the meeting.
9. A dictionary may be a wonderful (gift / good) if you are studying a foreign language.
10. You have to get the manager's (approve / approval) before going on a business trip.

Reading Comprehension
Incomplete Sentences
Questions 1-10 Choose the word that best completes each sentence.
1. Most __ have agreed on the new overtime policy.

(A) directors (8) directions (C) direct (0) directly
2. __ , Christopher received full compensation for the tuition for his graduate program.
(A) Luck (8) Lucks (C) Lucky (0) Luckily
3. A small accident __ while driving to work this morning.

(A) became (8) happened (C) offered (0) considered
4. I am glad that all the sales staff worked __ during the holiday season.
(A) cooperate (8) cooperative (C) cooperation (0) cooperatively
5. Nicole became __ after completing several projects.

(A) success (8) succeed (C) successful (0) successfully
6. Greta complained that __ didn't get a bonus this year.

(A) it (8) this (C) she (0) they
7. We should stay home __ it is getting cold outside.

(A) because (8) and (C) but (0) or
8. The report __ each individual's work performance.

(A) corresponds (8) expects (C) prepares (0) details
9. Upgrading the system will eventually __ the production costs.

(A) increase (8) contribute (C) prevent (0) approve
10. The suitcases are guaranteed to __ longer than previous models.

(A) retain (8) last (C) pass (0) spend
www.nhantriviet.com Lesson OJ I 127

Questions 1-3 refer to the following letter.
r ..........................................................................................................................................................................................................................
...
.,
Dear Mr. Yang: ...

..,
Please remember that your dental appointment has been scheduled for next Monday, ..
August 25, at 11 A.M. If this suitable for you, please let us know immediately. ..
,
1. (A) was not

(B) will not be
(C) has not been
(D) would not have been
Additionally, we are pleased to let you that we have recently created an e-mail
2. (A) known
(B) to know
(C) knowing
(D) know
account to help our patients familiarize themselves with more dental related information:
dentinformation@willsons.com.
We promise to respond to our clients' questions with accurate and prompt

3. (A) advice
(B) reminders
(C) cleaning
(D) delivery
We are looking forward to meeting you next week.
Sincerely,
Dr. Wilson

Questions 1-2 refer to the following notice.
00f:2Q00QQf:)QQQ~2Q;()f;))
o 0
Q Simple tips for exciting vacations: 0
~
"0
~
Don't Miss Your Ride
Always check the bus schedule and plan to board the bus at least 15 minutes before
departure. Bus schedules are available at all bus stops and with all bus drivers.
0 8
"0
Be Prepared
0
Prepare your bus ticket, money, and identification before boarding the bus.
Safety First
Stay seated until the bus stops. When getting off the bus, tightly hold the handrails.
Show Manners
Talk in a soft voice and use earphones when listening to music. Be sure not to block the
aisle.
Thank you for choosing to ride with Triple Transportation.
1. What is the purpose of the notice?

(A) To make suggestions to passengers
(B) To threaten passengers with warnings
(C) To inform bus drivers of the rules
(D) To inform passengers of a bus fare increase
2. According to the notice, what can the passengers obtain from the driver?
(A) Snacks and drinks
(B) Books for reading
(C) Disposable cameras
(D) Bus schedules

I
Nouns and Articles

_ .. Reading Focus .'
Nouns
1 A noun refers to the name of a person, thing, place or concept.
,----
I
----------- ---------------------- -------.-.----------------- ------------
: Thomas, student, lawyer flower, cabinet, computer
I
: Seoul, London, China wealth, beauty, disappointment

--------------- ---- --------------------------------,
2 Kinds of nouns
(1) Countable nouns: may be in singular or plural forms
Nouns that are not the name of any particular person, place, or thing
employee, computer, restaurant
Refer to all things or people considered as a unit

family, team, committee
(2) Uncountable nouns: always in singular form
Liquids or substances that do not have a fixed shape

water, food, money, rain
Feelings, emotions and concepts

love, English, history
3 Main functions of nouns

(1) Subject of a verb
The renovation job was satisfactory.
(2) Object of a verb or a preposition

They will start the renovation work next week.
The hospital is under construction.
(3) Head word of an adjective, article or a possessive

His team works very cooperatively.

4 Formation of nouns: (Suffixes)
application completion enrollment investment
extension compassion attendance maintenance
departure exposure basis crisis
inquiry security removal denial
attendant applicant kindness happiness
5 The formation of V-ing when an action is the subject or object of the

main verb
o Apply for the job is hard. (X) -+ Applying
Applications must be received by Friday. (0)
o They suggested develop a new product. (X) -+ developing
o They will start the development of a new product. (0)

IIArticles
1 A/an, the
(1) The indefinite article a/an precedes a countable noun when it is mentioned for
the first time, meaning "one".
o We need to talk to a lawyer.
o He ate an apple.
(2) The definite article the precedes a noun that has become definite as a result of
being mentioned a second time.
o I met a girl. The girl was very kind.
2 The use of nouns and articles together

(1) Before a countable noun there must be an article (or a possessive). Before an
uncountable noun there can be a definite article (or a possessive), but not an
indefinite article.
a person the flower his teacher
an information (x) -+ the / your information
a knowledge (x) -+ the / your knowledge
(2) Indefinite articles can precede singular nouns only.

o A catalogs is also available on our company website. (x) -+ A catalog

(3) Nouns must be in plural forms if there are no articles (or possessives)
preceding them.
Applicant should have at least two years' experience. (x) - An applicant I Applicants
We ask customer to be careful with their bags. (x) - customers
(4) Countable nouns in plural forms often do not take articles.
They are students.

We bought expensive chairs.
(5) Articles are not often used before uncountable nouns.
Registration forms are available for distribution in the reception area.
1. (Competitive I Competition) may be a good thing while performing difficult tasks.

2. The (resign I resignation) of the manager disappointed the employees.
3. The (construction I constructive) of Central Hotel was successful.
4. Please let us have your bank account (inform I information) immediately.
5. Dortel negotiated with several major book (publishers I publishing) last year.
6. The (operate I operation) of photographic devices is not allowed in the museum.
7. People gain (access / accessible) to the Internet from their personal computers.
8. The company is responsible for all travel (expenses I expend).
9. (A I The) survey forms are available at the main office.
10. Her recent test scores declined in (comparison I compared) with last year's.

, 'lI
; '7", '
r~",
h."U
-~
'= ..
-
1. The __ for the building renovation is now available on the company bulletin board.
(A) schedule (8) scheduled (C) schedules (0) schedulers
2. Faster Shipping offers exceptional __ in customer satisfaction.

(A) performer (8) performing (C) performed (0) performance
3. The bank will celebrate the __ of the senior accountant at the upcoming monthly
meeting.
(A) retire (8) retirement (C) retiring (0) retired
4. Thanks to his __ to the project, we could complete it on time.

(A) commit (8) committed (C) commitment (0) committing
5. The newly installed system requires that every __ have a savings account.
(A) user (8) useful (C) used (0) using
6. We introduced an innovative compensation plan to increase staff __ '

(A) produce (8) product (C) productive (0) productivity
7. It took the division almost a week to receive a from the manufacturer.

(A) response (8) respond (C) responding (0) responsive
8. When you receive your __ to the grand opening, please respond to us ASAP.
(A) honor (8) invitation (C) expression (0) ovation
9. Executives agree that there is a __ for better equipment and financial resources.
(A) need (8) look (C) control (0) center
10. Employees can find out about the __ of the recent survey on the Web.
(A) events (8) chances (C) matters (0) results

Text Completion
/'----------------------------------------."
Dear Prudent Investment customer,
We are writing to inform you that an error might have occurred on your bill due
to a recent to our online system.
1. (A) update
(B) updated
(C) updating
(D) to update
Please contact our customer service representative regarding any suspected

discrepancies within 30 days of receiving your bill.
The Prudent Investment Group feels about any inconvenience this

2. (A) regret
(B) regretted
(C) regrettable
(D) regrettably
might cause, and we will try our best to resolve any problems as as
3. (A) temporarily
(B) currently
(C) effortlessly
(D) promptly
possible. We sincerely appreciate your support and will continuously provide

you with the best quality service you will ever experience.
Best regards,
Francesca Gonzalez
Customer Relations
The Prudent Investment Group

Questions 1-2 refer to the following advertisement.
Special Summer-Only Offer
Purchase a ticket to ride on the

Appalachian Express
and a friend rides for free!
This coupon allows the ticketholder to one free ticket for a friend or
family member on an Appalachian Express train when buying one adult
ticket at full price.
Our train tours provide wonderful sightseeing and an elegant five-course

lunch while you are enjoying the beautiful scenery of the Appalachian
Mountains.
Not valid on weekends or holidays

Not valid when used with any other offer
Expiry date of September 24
1. What is the advertisement for?

(A) A ski resort
(8) A train tour
(C) A hotel dinner
(D) A mountain resort
2. What limitation is written on the coupon?

(A) It cannot be used during the weekdays.
(8) It can only be used after September 24.
(C) It cannot be used with another coupon.
(D) It can be used only during lunch hours.

Adjectives and Adverbs
R e.a d.i.n.g~F 0 c us'
. .
Adjectives
1 Functions
(1) Adjectives modify nouns.
We provide useful information on stock trading.
The company is experiencing big trouble in the international markets.
(2) Adjectives function as subject complements in the structure be / become / get /

remain / stay ... + adjective .
Their products and services are reliable .

Our financial problems became manageable after a few months.
We should make an effort to remain competitive in the market.
(3) Adjectives can also function as object complements .

Everyone found the report satisfactory.
Patty's team made the proposal almost perfect.
John declared the goal impossible.
2 Formation (adjectival suffixes)

considerable reliable realistic specific
effective impressive famous spacious
successful respectful significant convenient
exceptional intentional private moderate
necessary risky costly timely

Adverbs
1 Functions
(1) An adverb can modify a whole sentence .
Fortunately, we were able to com lete the reRort on time.
(2) Adverbs modify verbs .

The team Qerformed the project successfully .
An annual report may incorrectly redict the future market.
(3) Adverbs modify adjectives or other adverbs .

Mr. Kim is relatively Qroductive compared to the other newcomers .
Our sales division staff worked extremely hard .
The project was finally finished.
(4) Adverbs modify prepositional phrases and adverbial clauses.

Information on the job opening is downloadable directly from the website .
They started production promptly after the shi ment arrived.
2 Notes on confusable adverbs

(1) late/lately
The speaker arrived at the workshop late. (= after the expected time)
Sales have increased lately. (= recently)
(2) hardlhardly
He should work hard to finish the report on time. (= diligently; attentively)
The manager hardly stays in his office. (= almost not)
(3) highlhighly
The city is well known for its high office buildings. (= tall)
We offer a highly competitive salary. (= very)
(4) near/nearly
They built a shopping mall near a subway station. (= close to)
Attendance at the conference reached nearly 200 this year. (= almost)

(5) Adjectives end by -ly: friendly, timely, costly ...
The sales staff was very friendly and eager to help us.
They need to complete the project in a timely manner.
The new healthcare service is quite costly.
1. This brochure provides (reliable / reliably) information on our products.

2. The new project will bring us (finance / financial) success.
3. The manager became (extreme / extremely) happy about the report.
4. After weeks of delay, the shipment has (final/finally) arrived at the factory.
5. Mike and Anna came to the party very (late / lately).
6. (Usual/Usually), we upgrade our system once a week.
7. Compared to last year, sales increased (near / nearly) 30% this year.
8. They have (complete / completely) agreed on the contract terms.
9. The employees were (cooperative / cooperatively) during the system upgrade.
10. Customers have remained (satisfied / satisfaction) with the after-sales service.

1. The teleconference is scheduled to start __ at 10 A.M. next Tuesday.

(A) precisely (B) preciseness (C) precision (D) precise
2. Replacing the old building with a new one was a __ impossible task.
(A) near (B) nearby (C) nearly (D) nearing
3. The construction site makes a visual impact that is __ ' .

(A) impress (B) impression (C) impressed (D) impressive
4. The sales figures have been revised __ due to the miscalculation.

(A) significant (B) significantly (C) significance (D) signification
5. The sales staff was especially __ and willing to help the customers.
(A) friend (B) friends (C) friendly (D) friendship
6. The team members would reach an agreement under more __ circumstances.

(A) favor (B) favorite (C) favorable (D) favorably
7. The insurance company does not seem to be __ sound.

(A) finance (B) finances (C) financial (D) financially
8. Best Computers is __ to increase its customer base in European countries.

(A) frequent (B) common (C) large (D) eager
9. New York state residents are __ to apply for a NYS library card.
(A) capable (B) valuable (C) eligible (D) flexible
10. Students who have not received their IDs should visit the Registrar's Office __ .
(A) recently (B) especially (C) unexpectedly (D) immediately

Text Completion
1111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111I111111111111111111111111111111111111f1l1l11l1l1l1
Dear Ms. Angela,
Please be informed that we have recently obtained your request to renew your
subscription to Economy Weekly. Your new 2-year subscription will start on May B,
200B, and the payment of $4B.00 is due on the first day of each month __ the end of
1. (A) because of
(8) beyond
(C) regarding
(D) throughout
your contract term. In the __ that you need to contact us regarding this subscription,
2. (A) affair
(8) event
(C) happening
(D) opening
please include your full subscription number (EW-200B05223) on any correspondence

with us.
This __ a timely response and efficient processing of your request or problem.

3. (A) ensure
(8) has ensured
(C) will ensure
(D) ensured
Respectfully,
Serena Glory
Economy Weekly
111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

Questions 1-2 refer to the following invitation.
Peterson Environmental Awareness members

are warmly invited to a talk
entitled "Protecting the Oceans for our Children"
at the residence of
Michael and Kathy Mendez
5834 Lakeview Road
Los Angeles
Guest Speaker: Dr. Robert Harrison

of the Environmental Action Agency
July 18
6:00 P.M.
Snacks and drinks will be provided.
Responses are requested before July 1.

Send e-mail toMichaeI.Mendez@PEA.jz.co.
1. Who is giving a lecture?

(A) Dr. Robert Harrison
(B) Kathy Mendez
(C) Michael Mendez
(D) Both Michael and Kathy Mendez
2. By what date must members respond?

(A) July 18
(B) July 1
(C) June 1
(D) June 18

Agreement
I A Reading Focus _
1 Subject and Verb Agreement

(1) Verb forms of to be must agree with their subjects.
I am an amateur photographer.
You are qualified for the engineering job.
He/She is satisfied with the current procedures.
They are eligible to get a refund.
(2) "s is added to a present tense verb if the subject is a third person singular.
They want to develop a new ventilation system.
She wants to get a job in marketing.
(3) A verb has to agree with its subject in number, not with the word or phrase
closest to it.
Managers in the Design Department agree on the upgraded computer program.
The suggestion that our team made is going to be effective next month.
2 Determiner and Noun Agreement

(1) Each, every and another always take singular nouns.
Every member of the team worked cooperatively on this research project.
Each ~Qplicant must submit all of the materials prior to the March 4 deadline.
Another ~Ioyee was hired to replace Sally.
(2) Many, few, various, several always take plural nouns.

The boss doesn't think many em 10 ees would argue with that.
Few customers thoroughly understand the revised payment system.
We will discuss various issues at the next meeting.
Several emQ!Qyees got laid off due to the company's decreasing profits.
(3) Much and little must be followed by uncountable nouns.

Little information on our new vacation policy is known to newcomers.
We do not need too much ~~ment for our home offices.

* The following table shows the relationship between nouns and determiners
.1
D etermmers Exa pIes
,. ~ .
many, several, few, a few many students are-

a variety of, various, several Plural nouns few ~Ioyees were-
other various skills are-
every/each em~lo ee is-

alan, every, each, another Singular nouns
another problem was-
much much com etition is-

little, a little, less Uncountable nouns little information was-
Uncountable nouns/ all students are-

all, some, most countable nouns some information is-
a lot of, any, no in plural forms most problems were-
most of the e9JdlRmentis-
3 Articles and Nouns

(1) Countable nouns
CD Always use an article (a / an / the) before a singular countable noun.
<l> If no articles are used before a countable noun, the noun must be in the plural form.
o We need accountant. (x)
-4 an accountant / accountants
* A list of countable nouns that frequently appear in the TOBIe test
Nouns about a customer, an accountant, an employee,

occupations an attendant, a representative, a participant
Nouns about
an account, a month, a year
things
Nouns in make an announcement, make an attempt, make a decision,

combination make an effort, make a reservation, make a request,
with make make a suggestion
Nouns in give a discount, get a refund, offer a replacement,

expressions at a high price, at an additional cost
about finance
Other
in an effort to, reach an agreement, as a result of, as a symbol of
expressions
\Af\Af\AI nhAntrh,i,:at r m
(2) Uncountable nouns
CDThe can precede an uncountable noun, but a/an cannot.
~ Uncountable nouns do not have plural forms.
Q) One, every, each, another, many, several, few... cannot be used with
uncountable nouns.
* A list of uncountable nouns that frequently appear in the TOEle test

,---- - -- ---. - - --------------------.--.- .------.--- -----------.----.---- I
advertising, advice, baggage, correspondence, evidence, equipment, furniture, :

information, luggage, mail, merchandise, permission, work, clothing, housing, seating :
I
-------------------------------------------------------------------------------,
1. He always (perform / performs) his duties efficiently.

2. You can get a (refund / refunds) if the item is not satisfactory.
3. Several (employee / employees) had to work overtime to help plan the budget.
4. (Few / Little) information on their products is available on the Internet.
5. Every (director / directors) at the company was required to show up for the meeting.
6. The advertising company that worked with us (is / are) well known in the industry.
7. The timetable showing this month's classes (is / are) posted on the bulletin board.
8. The suggestions made by the security personnel (was / were) presented at the
monthly meeting.
9. Most (customer / customers) will take advantage of this month's special offer.
10. Mr. Kobayashi (direct / directed) the marketing team and worked brilliantly.
144 I TOEIC Academy

1. Our call center has recently received several __ about the defective item.
(A) complain (B) complaints (C) complaining (D) complained
2. The CEO decided to hire a new __ for the upcoming conference.

(A) interpret (B) interpreter (C) interpreting (D) interpretation
3. __ in computer technology allow people to communicate faster.

(A) Advancement (B) Advanced (C) Advance (D) Advances
4. __ people anticipated Dawson's rapid growth in sales volume.

(A) Little (B) Few (C) Much (D) Every
5. Mr. Brown's superb attention to details __ won him a positive reputation.

(A) are (B) were (C) has (D) have
6. All __ to the factory should report to the security office before entering.
(A) visit (B) visitor (C) visiting (D) visitors
7. With little __ to technological subjects, the publication did not get good reviews.
(A) relevant (B) relevance (C) relate (D) relating
8. The charity concert will be held in the outdoor __ of the DB Museum.

(A) posting (B) exterior (C) event (D) area
9. Readers gave the mayor's recently published biography outstanding --'

(A) reviews (B) surveys (C) articles (D) inspections
10. Deluxe Storage can also assist you with your __ to an international location.
(A) transport (B) designation (C) move (D) position
www.nhantriviet.com
Lesson 04 I 145
Questions 1-3 refer to the following e-mail.
..................................................................................................... e:
: :
Date: June 13
To: Linda Wine
From: Tim Reynolds
Re: Our Singapore warehouse
Dear Linda,
Thanks for showing me around the warehouse last week. I have come back to my
office and had a meeting with my staff __ our local warehouse in Singapore.
1. (A) before
(B) following
(C) regarding
(D) within
Overall, we received positive feedback; however, I have come up with one

suggestion. The stock managing system seemed to experience some minor system
malfunctions, so we need to upgrade it.
This should definitely __ storage efficiency. I was thinking that maybe we should
2. (A) increase
(B) contribute
(C) prevent
(D) approve
schedule a meeting sometime next week to discuss this in detail. Please let me know
what day is convenient for you.
I look forward to __ from you shortly.

3. (A) hear
(B) hearing
(C) heard
(D) have heard
Best regards,
Tim
.
......................................................................................................... .

Questions 1-2 refer to the following fax message.
,/ --
l~l\X
)
Recipient: J. Harrison (1-847-562-2533)
)
) Sender: Jeremy Lee (1-312-455-7000)
Remarks: Lease Contract
Message:
)
I am contacting you regarding the lease contract we previously discussed.
Attached to this facsimile is a copy of this contract. Please note that this is only
) a copy and is therefore not the original. You must visit our office to sign the
original contract within 15 days. If the contract is not signed by then, the lease
will be provided to someone else.
Sincerely,
Jeremy Lee
)
1. What is the subject of the message?

(A) A lease agreement
(8) A lease cancellation
(C) A late payment on a lease
(0) A confusing facsimile
2. What must Mr. Harrison do to accept the lease?

(A) Return a signed copy of the contract by fax
(8) Ignore the fax for 15 days
(C) Sign the original copy of the contract
(0) Sign the contract after waiting 15 days

Pronouns and Demonstrative Adjectives
Rea din 9 F 0 c U s~ _
1 Personal Pronouns
(1) Forms of personal pronouns
Objective '. .
my me mine myself
---------- ---- ----- ---- ----- .- - - - - - - - - - - - - - .- - - - - - - - - - - - - -
you your you yours yourself
------------- - - - - - - - - - - - - - _ .. "- ------------- -------- ---- --
he his. him his himself
---- ------- -- .- - - - - - - - - - - - - _.. - - - - - - - - - - - - - - ----- -- ---- --
she her her hers herself
----------- -- - --------- --- - - .- - - - - - - -- ----- ---------- ----
it its it itself
--------- -- - - - ------- ------ - .- - - - - --- - --- -- .- - - - - - - - - - - - - - "- - - - - - - - - - - - - -
we our us ours ourselves
-------------- ----------- --- .- -- --- -------- ------ -------- .- - - -------- -- -
you (plural) your you yours yourselves
--- ----------- -- ------ ------ - ------ ------- .- - - - - - - - - - - - - - --------- - - - --
they their them theirs themselves
(2) Personal pronouns are used to substitute for nouns that are previously introduced.
Tom applied to GU Electronics, and he got a job offer there.
Mar and Anderson know each other, and they are both engaged in computer
programming.
The comQany is proud of its competitive benefits package.
(3) Reflexive pronouns are personal pronouns compounded with -self to show that
the agent's action affects itself.
CDWhen the subject and object are identical
He looked at himself.
<VWhen an emphasis is laid on the subject or object

He visited the branch office himself.
@ Note the use of oneself and by oneself:
She wrote the report by herself. (= without the help of anyone else)
The light turned itself off. (= it turned off automatically)
(4) The introductory it and to-infinitive

When an infinitive is the subject of a sentence, we usually begin the sentence with it
and put the infinitive later.
To sta com etitive is necessary. = It is necessary to stay competitive.
It is important LQLuSto increase efficiency.
148 TOEle Academy

www.nhantriviet.com
2 Demonstrative Adjectives and Pronoun Determiners
(1) Demonstrative adjectives
Singular :'
'.jL --' ~~:..'~. ",.'. ';; .~
this these
that those
This pen writes well, but that does not.
These files contain important customer information .
Can you hand over those papers?
(2) Pronoun determiners: used to refer to a person, thing, idea etc that has already
been mentioned or already known about .
The weather of Korea is colder than JaRan. (X)
-> The weather of Korea is colder than the weather of Japan. (0)
-> The weather of Korea is colder than that of Japan. (0)
Current TV commercials look more attractive than last year. (X)
-> Current TV commercials look more attractive than those of last year. (0)
(3) Those = the people who / the things which...

Those interested in our products may request information by phone .
Those who cannot participate in the company outing must talk to their manager.
3 Other Pronouns
(1) Either / Neither and Both
(either) A or B (both) A and B
neither A nor B not only A but (also) B
not A but B
We accept applications either by fax or mail.
Neither eating nor drinking is allowed in the warehouse.

(2) Another / others / the other / the others
Pronouns Adjectives
another (is) another employee (is)

others (are) other employees (are)
the other (is) the other employee (is)

the others (are) the other employees (are)
CDone ... another

We hired one accountant two months ago and another last month.
CVone ... the other

I have two brothers: One is a lawyer, and the other is a teacher.
@ some/most ... others

We bought some desks from a retailer and others from a secondhand store.
@ each other/one another

Ben and I know each other very well.
Team members should help one another.
1. My staff and I would like to extend (their / our) congratulations on your accomplishment.
2. Jeremy will leave the company and start (him / his) own business.
3. Let me have (your / yours) bank account information so I can make an automatic
money transfer.
4. Richard will attend the sales conference by (him / himself) this time.
5. (Those / These) who cannot attend the workshop must notify their immediate supervisor.
6. (That / It) is necessary for the manufacturing division to increase its efficiency.
7. You need to cancel your current order to purchase (another / other) model.
8. Not the CEO (nor / but) the vice president is in charge of special promotions.
9. (Both / Either) your education and work experience seem promising for the job.
10. Our storage devices are inexpensive compared to (that / those) of SunMacro.

1. For detailed information on our products, please refer to __ brochure.

(A) we (8) our (C) ours (D) ourselves
2. If you are interested in the job position, you can __ fax or mail your resume to us.
(A) either (8) any (C) both (D) neither
3. All employees must answer all of the items on the questionnaire by __ .'
(A) himself (8) herself (C) yourself (D) themselves
4. Please be reminded that neither eating __ drinking is allowed inside the movie theater.
(A) or (8) and (C) nor (D) both
5. The director asked Andrea to finish the monthly budget report __ '
(A) she (8) her (C) hers (D) herself
6. The company wants to distinguish its product from __ of the other company.
(A) this (8) that (C) these (D) those
7. The purpose of the seminar is to keep employees in different branches in touch with
(A) other (8) another (C) each other (D) one another
8. Construction materials for the new parking garage will arrive on __ '
(A) schedule (8) appointment (C) authority (D) condition
9. Dr. Watson has made significant __ to the field of hospital management.

(A) evaluations (8) medicines (C) attempts (D) contributions
10. Take advantage of our free budget calculator to reduce your living __ and to save
money.
(A) values (8) customs (C) expenses (D) refunds

Text Completion
Questions 1-3 refer to the following memorandum.
From: Helen Kwan

To: Michelle Dewey
Sent: Monday, September 18
Subject: Product information on the website
Hi, Michelle.
Mr. Jenson asked me to update the product __ on our website this morning.
1. (A) information
(8) orders
(C) companies
(D) approval
There are several new items missing from the product catalog. Would you add this
year's products to the product list?
While I __ the site, I also noticed that some of the prices were inaccurate. I guess
2. (A) will have been reviewing
(8) am reviewing
(C) was reviewing
(D) had been reviewing
they are the old ones from last year.
Could you __ the entries when adding the new ones?

3. (A) restore
(8) improve
(C) validate
(D) correct
Thanks for your support.
Helen
152 I TOEIC Academy

www.nhantriviet.com
To: All Employees <AE - AE@7hz.com>; managers <mng@7hz.com>

From: Frank Berks <F.Berks@7hz.com>
Subject: Jennifer's Surprise Party
Date: January 14
To all employees.
We are organizing a special party for Jennifer Zhang to congratulate her for her upcoming
promotion to Senior Manager at our company. 7 Harks & Zenith Corporation. Jennifer
has contributed much to the success of the company since she began working here 5
years ago. Her first position was that of a customer service representative. but she
quickly moved into finance after her managers noticed her dedication to her work and her
qualifications. Now.she has proven herself once more and will receive another promotion.
Sarah Foster is in charge of the party and is asking for volunteers to help with the
preparations for the party and with the cleanup after the celebration is over. If you would
like to help.please contact Sarah as soon as possible. The party is set for February 14. so
please respond quickly. Also. please remember to keep this party a secret. especially from
Jennifer!
Frank Berks
Human Resources Director

+ HI
1. What is the subject of this e-mail?

(A) A company anniversary party
(B) A company holiday party
(C) A company party for an employee
(D) A company farewell party
2. What position did Jennifer Zhang first have at the company?

(A) Finance manager
(B) Human resources assistant
(C) Customer service employee
(D) Saleswoman

Comparatives and Superlatives
Rea din 9 _F 0 c U 5_ ~ ..
1 Comparatives
(1) Formations
CD One-syllable adjectives / adverbs: stem + -er: faster, bigger...
<l> Multi-syllable adjectives / adverbs: more + stem: more successful, more difficult...
* Irregular comparative forms
good/well - better bad/ill- worse
many/much - more little - less
(2) Examples of comparatives

CD as + adjectives/adverbs+ as
Carey speaks French as well as Miranda.
Carey speaks as good French as Miranda.
You can take as many brochures as you want.
We will offer as much information as possible.
<l> -er / more ... than

Public transportation is safer than driving.
Rachel works better than most of her co-workers.
The new building is more beautiful than the old one.
Dennis examined the proposal more carefully than his supervisor.
(3) Special expressions of comparatives
CD much, even, still, far ... intensify degrees of comparatives

The new program functions much better than the old one.
Our marketing team works even more efficiently than ever before.
<l> of the two

Mr. Vickson seems to be the better of the two candidates.
@ the .. the ...

The more, the better.
The more salary you receive, the higher tax rate you have to pay.
@ -er / more ... than expected / anticipated / thought / scheduled

Production was higher than anticipated.
The shipment arrived later than scheduled.

2 Superlatives
(1) Formations
CD One-syllable adjectives / adverbs: stem + -est: largest, smallest ...
CV Multi-syllable adjectives / adverbs: most + stem: most successful, most difficult...
* Irregular superlative forms
good/well - better - best bad/ill - worse - worst
many/much - more - most little - less - least
(2) Examples of superlatives: -est/most + in the company/of a11Iofthe threelhave (ever) p.p .
Mike has the highest position in his company .
Kelly is the most promising of all the applicants .
She is the most attractive girl I have ever met.
3 Common Expressions of Comparisons

as soon as possible as well as
no later than at the latest
You need to contact us as soon as possible .

Full-timers are offered transportation as well as free meals .
The report should be completed no later than June 25 .
Submit the survey by next week at the latest.
1. Tommy has (good / better) qualifications than the other applicants.

2. Credit cards are issued more (easier / easily) now than in the past.
3. Using two chemicals together produces much (strong / stronger) results than using
one of them.
4. Our revised regulations are as (strict / stricter) as the previous ones.
5. This English program is more effective (than / as) those of other educational centers.
6. We would like you to respond to us (as / so) soon as you can.
7. The larger a company is, (less / the less) satisfied its employees.
8. Jenny has proven to be the (more / most) successful engineer of all.
9. The automobile company posted the (higher / highest) profits in the entire industry.
10. Please complete the budget report no later (than / as) September 24.

1. Singapore Airlines cancelled more flights __ any other airline this month.
(A) as (8) while (C) than (0) whether
2. Our new blender functions __ than any of our other competitors' products that are on
the market.
(A) so efficiently (8) as efficiently (C) most efficiently (0) more efficiently
3. Sales in the third quarter this year were not __ satisfactory as last year's.
(A) as (8) so (C) more (0) most
4. According to the news article, M-Net sold the __ MP3 players in the country.
(A) many (8) much (C) most (0) more
5. The newcomer had a(n) __ better job performance than the long-term employees.
(A) very (8) even (C) so (0) such
6. The joint production of several factories has caused more problems __ they had
predicted.
(A) as (8) than (C) when (0) rather
7. Newly hired employees are expected to get to work by 7:30 A.M. at the '
(A) late (8) later (C) latest (0) lately
8. Computers are installed in the classrooms as __ as in the computer labs.

(A) far (8) good (C) near (0) well
9. After careful examination, the CEO has __ decided to sign the contract.
(A) finally (8) equally (C) annually (0) increasingly
10. We are __ seeking assistants for the upcoming summer camp.

(A) slightly (8) currently (C) completely (0) significantly

Text Completion
Questions 1-3 refer to the following letter ..
~""""~""'~~"""""""'~'~""~""~~"""""""'~,~,~,~""~~""~,~"""""""~,~""""""~"""~,~,~""""'~""""~"""'~~
~"""""""""'~~~'~'''z
~ ~
~ ~
~ ~
~ Power Finance Incorporated ~
~ ~
~ 2533 Patrick Street ~
~ ~
~ London, UK ~
~ ~
~ ~
~ ~
~ Dear Mr. Thompson: ~
~ ~
~ ~
~ ~
~ We appreciate your request for the automatic loan payment received on June 23. As ~
~
~ requested, your monthly payment will be automatically deducted from your account. ~
~
~ ~
~ ~
~ __ you need further information, you can contact our service representatives by ~
~ ~
~ 1. (A) Did ~
~ (8) Had ~
~ ~
~ (C) Should ~
~ ~
~ (D) Could ~
~
~ ~
~
~ ~
~ phone during our regular office hours. ~
~ ~
~ In case you wish to stop this service, you may mail us an .__ request form to the ~
~
~ 2. (A) equivalent ~
~
~ (8) official ~
~ ~
~ (C) intended ~
~ ~
~ (D) outstanding ~
~ ~
~ ~
~ above address. __ , you can fax it to us at 467-332-4778. i
~ 3. (A) Favorably ~
~ ~
~ (8) Originally ~
i (C) Accordingly ~
~ (D) Alternatively ~
~ ~
~ ~
~ ~
~
~
Sincerely, ~
%
~ ~
~ ~
~ Andrea Limerick ~
~ ~
~ ~
~ ~
~"""~~~""""""""",'\::~""""""'~~"""""""""""""""""""""""~""""""'""~"""""""""""""""""""""""""~~"""~::-..""""""""",~~,,,Ji.
www.nhantriviet.com
Lesson 06 I 157
Living Well
Cordially invites you
to a free information session
Learn how to become healthy, feel great, and have fun!
All new members receive a free month of personal training.

Membership comes with no contracts and no penalty fees.
A children's playroom and babysitting are available at all times at no cost.
We have state-of-the-art equipment and educated personal trainers.
This Monrh's Special:

No enrollment fee for new members who sign up this month!
The usual enrollmenr fee is $200.
663) Denver St. Newark) 0723 352-753-0906
1. Who is this advertisement intended for?

(A) New customers
(8) Mothers with young children
(C) Fitness instructors
(0) Fitness equipment salesmen
2. What can members receive for free?

(A) Coupons for refreshments
(8) The use of babysitting services
(C) Personal training for two months
(0) A two-month future membership
3. What is the customary enrollment fee?

(A) $150
(8) $175
(C) $200
(0)$50

. .
To-infinitives and Gerunds
Reading Focus
To-infinitives
1 Form: To + V
2 Functions:
(1) To-infinitives can function as subjects or subjective complements .
To study hard is necessary to pass the exam .
The purpose of the workshop is to understand company policies.
(2) To-infinitives can function as subjects when used in combination with the
preparatory it .
To study is important.
= It is important to study .
It is important for him to study to pass the exam.
(3) To-infinitives can function as objects or part of an object.
afford to, agree to, attempt to, decide to, expect to, need to,
After verbs I
I
plan to, refuse to, hope to, want to, wish to
.1
~dj~~;iJ~~
-~f;~r- -- be able to, be about to, be going to, be likely to,
(in idiomatic be supposed to, be willing to, in an effort to, in order to,
expressions) have to, used to, would like to
------------ ----
After nouns ability to, right to, time to
I wish to get a job at a stable company after graduating .

The manager was supposed to show up earlier.
We need someone to attend the exhibition.
(4) To-infinitives can function as objective complements.
v + 0 + to-
infinitive .
j advise, ask, allow, cause, enable, encourage, expect, permit,
persuade, remind, request, require
----------------
Passive be advised to, be asked to, be allowed to, be encouraged to,

be expected to, be permitted to, be persuaded to,
construction
be prepared to, be requested to, be required to
We advise all passengers to remain seated while landing .

Museum visitors are not permitted to take photographs inside the museum.

: Gerunds
1 Form: V-ing
2 Functions:
(1) Gerunds can function as subjects or subjective complements.
Improving one's quality of life is very important.
Increasing prices will result in the reduction of sales.

Seein~ is believing.
(2) Gerunds can function as prepositional objects .

We are interested ill. purchasing your office supplies .
We are looking forward to meeting you at next year's exhibition.

Please call the customer service for ordering items.
(3) Gerunds can function as objects of verbs.
admit, avoid, consider, discontinue, enjoy, finish, postpone,

quit, recommend, stop, suggest
.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - --
be accustomed to, be/become used to, be committed to,
be dedicated to, be devoted to, look forward to, object to
Computer users are not accustomed to handling the new operating system.
He stopped smoking .
He stopped to smoke.
3 To-infinitives or Gerunds?
(1) To-infinitives are used to express purposes .
(In order) To pay for the repairs, they need $5,000 .
We have to work harder to meet the deadline.
(2) used to is followed by a bare infinitive, but be used to is followed by a gerund .

We used to deal with complaints.
We are used to dealing with complaints.

=: We are accustomed to dealing with complaints.
160 I TOEle Academy

www.nhantriviet.com
(3) Other commonly used expressions
In an effort to improve employee morale, we offer everyone a paid vacation .
We are looking forward to seeing you soon.
1. Profits are expected (to double / doubling) in the next quarter.

2. Those interested in (apply / applying) for the job position should send their resume.
3. We look forward to (discuss / discussing) the possibility of working together.
4. In order to (maintain / maintaining) the air purifying system, we hired another
mechanic.
5. Fun Printing used to (offer / offering) over fifty different printer toners.
6. I enjoyed (to talk / talking) with many representatives from overseas branches.
7. You are strongly advised (to purchase / purchasing) medical insurance before traveling
overseas.
8. They are considering (to offer / offering) a special discount for the upcoming season.
9. We asked our reception staff (to check / checking) the registration list very carefully.
10. Our staff members became accustomed to (communicate / communicating) with
customers from foreign countries.

1. Please contact one of our customer service representatives to _ _ a membership.

(A) renew (8) renewing (C) renewed (0) renewal
2. Coal production for the following quarter is __ to exceed the last quarter by five
percent.
(A) expected (8) expecting (C) expects (0) expect
3. In order to _ Western Hotel's image, executives started to focus more on publicity.

(A) promoting (8) promoted (C) promotes (0) promote
4. You should call the hotel __ confirm your reservation at least one day in advance.
(A) for (8) to (C) so (0) at
5. The new air conditioning system will perform a better job of __ the temperature.
(A) regulating (8) regulate (C) regulation (0) regulated
6. We are now considering __ a better maintenance system to increase productivity.

(A) to develop (8) develop (C) developed (0) developing
7. Candidates for managerial positions at TIC _ to have at least five years of experience.
(A) require (8) requires (C) are required (0) has required
8. The newly renovated museum is expected to _ many tourists from throughout the
country.
(A) capture (8) attract (C) observe (0) value
9. We are now __ e-mailed applications for engineering positions.

(A) advising (8) running (C) renovating (0) accepting
10. If you have any further questions or suggestions, please do not __ to contact us.
(A) provide (8) qualify (C) hesitate (0) compete

Text Completion
Intelligent Software, one of the world's biggest software companies, is .__ into
1. (A) evaluating
(8) expanding
(C) fluctuating
(0) concentrating
Asian countries. Intelligent Software will open approximately ten branch offices
in the Asia Pacific region. In accordance with its development plan, the company
__ 100 software engineers to work at the new offices in the Asia Pacific region.
2. (A) is recruiting
(8) recruiting
(C) recruited
(0) has recruited
Candidates must have a minimum of five years' hands-on experience and should
be __ about the local market they wish to work in.
3. (A) know
(8) known
(C) knowledge
(0) knowledgeable
www.nhantriviet.com l p.!':!':on 07 I 163

Questions 1-3 refer to the following job advertisement.
Farming & Development Officer
Association of Rice Production Research Corporations (ARPRC)
ARPRC is looking for an agricultural engineer to work at our three branch offices in East
Asia in the countries of South Korea, Japan, and China. The individual will become a part
of a diverse team made up of scientists, economists, and financial analysts. "Themain goal of
the team will be to research current and new technologies to improve rice production and
distribution. The successful candidate will be based in South Korea but will be required to
travel throughout East Asia and the European Union. Responsibilities include developing
better farming equipment, researching more efficient routes for rice distribution, and
cooperating with government agencies.
Successful candidates will have a master's degree from a reputable university, have much
experience in agricultural engineering, and be trained in economics. Candidates should
be fluent in English and have a working knowledge of Korean, Japanese, or Chinese.
Candidates should also have excellent writing skills and research abilities. Please send a
cover letter, resume, and three letters of recommendation to:
Human Resources Department

Reference Position #598686
ARPRC - Beijing, China Office
1859 Zhang Tze Street

1. What is NOT a listed responsibility for this job?
(A) Working with farming equipment
(B) Finding better ways to distribute rice
(C) Corresponding with government offices
(0) Purchasing new farm equipment
2. What is a requirement for this job?

(A) An education that includes economics
(B) A doctorate degree from a university
(C) An ability to speak Russian
(0) Average writing abilities
3. Which of the following is NOT mentioned as a required document?

(A) References
(B) A cover letter
(C) Research papers
(0) A curriculum vitae

.: Participle's
_ _.. . ..... Read,i.ng_.F.ocus __ .
.
1 Form
(1) Present Participles: V + -ing/ Past Participles: V + -ed
The news of his layoff will surprise everyone in the division.
His speech disappointed most of the attendants.
*----------------------------_._---------------
Verbs often used in participial forms include:
..
,
I
bore, challenge, demand, depress, disappoint, discourage, distract, embarrass,

excite, frustrate, impress, interest, locate, overwhelm, satisfy, surprise, please, tire
----- ._ __ .w,~~.
,
- - --'
(2) Present participles have active meanings.
The news of his layoff is surprising.
His speech was disappointing.
(3) Past participles have passive meanings.

Everyone was surprised at the news of his layoff.
Most of the attendants were disappointed with his speech.
2 Functions
(1) Participles can precede nouns to modify them.
I heard the depressing news that I didn't get the job. (active)
The excited fans kept cheering for the winning team. (passive)
(2) Participles can be placed after nouns to modify them.

Staff purchasing the machine should read the manual carefully. (active)
People interested in the position should contact Ms. Langley. (passive)
(3) Participles can function as subjective complements when they follow linking verbs
(be, become, get, feeL).
The presentation was extremely boring. (active)
The audience 9.Q!bored by the extremely long presentation. (passive)
(4) Certain verbs take the present participle forms only.

I
, .. _---------- ---------------------------------- ------------------------------
, dining, existing, demanding, emerging, lasting, missing, opening, remaining
I
------------ ----------------------------------- ----------------- ..'

Our existing equipment requires comprehensive upgrading.
The lasting impression of a company is vital to establishing a positive corporate image.

* A list of participles that frequently appear in the TOEle test
I
Present participles .. Past .participles
" "_.. I _ . , .&.a1;'
an amazing result an attached file

a challenging task a complicated issue
a demanding job/supervisor a designated parking area
a dining experience a dignified manner
existing equipment distinguished service
a lasting impression an enclosed document
an opening remark a finished product
missing baggage/luggage limited capacity
an overwhelming task motivated staff
a promising architect an upgraded resume
remaining staff revised regulations
a rising cost a signed contract
a worrying consequence a celebrated landmark
1. The hiring committee was (impressive / impressed) by his work experience.

2. The trip to Malaysia was (tiring / tired) due to the changing weather.
3. Editors are required to review their (finishing / finished) products before printing them.
4. I deleted some old files because of my computer's (limiting / limited) storage capacity.
5. We should improve the (existing / existed) tax system, which causes delays in
processing.
6. Any inaccurate information (giving / given) on one's personal background may lead
to dismissal.
7. Thanks to the newly (purchasing / purchased) printer, we now have fewer problems.
8. With our renovations, customers will enjoy a pleasant (dining / dined) experience.
9. The contract terms (signed / is signed) by the manager will be confirmed by the CEO.
10. Anyone (ordering / ordered) our new laptop computer will receive a free optical
mouse.

1. Enclosed is the complete listing of the __ banks in the neighboring area.

(A) distinguish (B) distinguishing (C) distinguished (D) distinguishability
2. The recent oil spill along the Belgian coast resulted in __ consequences for the industry.
(A) worried (B) worrying (C) worries (D) worrier
3. Please refer to the bank statement for detailed information.

(A) enclose (B) enclosing (C) enclosure (D) enclosed
4. The keynote speech at the conference was both informative and __ '
(A) interest (B) interested (C) interesting (D) to interest
5. The renovation project has been led by a highly __ group of designers.

(A) motivate (B) motivation (C) motivating (D) motivated
6. We were __ by Dr. Albert's outstanding contributions to the development of the new

vaccine.
(A) impression (B) impressive (C) impressed (D) impresses
7. Employees who have not submitted a __ report should discuss it with their manager.
(A) revised (B) revising (C) revision (D) revise
8. We expect museum patrons to make continuous donations for the __ season.

(A) prior (B) first (C) upcoming (D) current
9. Extra specialists were employed due to an __ need to secure the mobile devices.
(A) accidental (B) increasing (C) outgoing (D) effective
10. We regret to inform you that repairs for __ applications will not be available any longer.
(A) conditional (B) temporary (C) partial (D) discontinued

Text Completion
~IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII1I1111111111111111111111111111111111111111111111111111I11111111111111111111111111111111111111111111111111111111111111111111111111111111111111-
~ ~
g~ ~~
To: All Employees
From: John Parrison, Personnel Manager
Date: August 16
Re: Workshop
Please be informed that the System Management Workshop has been scheduled
weekly in July and August. The workshop will be held in Room 310 of the main
building from 4 P.M. to 5:30 P.M. every Thursday during the two-month period.
The __ of this workshop is to familiarize our employees with our upgraded in-
1. (A) study
(8) purpose
(C) influence
(D) decision
company communication system. All employees are __ to attend one of the

2. (A) required
(8) imposing
(C) determined
(D) equal
sessions. Employees __ to schedule their participation with Jamie Song, a

3. (A) advised
(8) have advised
(C) are advised
(D) were advised
human resources coordinator, at least one week in advance.
~% ~~
"';111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111"

5232 Left Terrace, Evanston, CA 93309

October 22
Mrs. Michelle Rodgero

Customer Service and Complaints
Wellphone, Inc.
254 Business Plaza
Springfield, CA 95379
RE:Account#7399345-5746
Dear Madam:
I have been a customer of your company for nearly three years and subscribe to your services
for telephone calls, caller identification, and three-way calling. The usual monthly charge for these
services is $65, but I was recently sent a bill for $87 for September. The $87 charge applies only
for an upgraded service package, but I only subscribe to the basic package. Since I first became
one of your customers, I have never changed my service plan.
I have been a satisfied customer for many years and have never made a complaint before this
letter. I wish to continue to remain a customer and hope that you will resolve this problem as
soon as possible. Please check your records for the error and contact me at (283) 234-6823.
If you should need any more information, please contact me at your convenience.
I hope to hear from you in a timely manner.
Thank you for your continual service and help.
Sincerely,
1. What is the purpose of this letter? 3. What service plan does Mr. Bands have?
(A) To voice a complaint (A) An Internet phone plan
(B) To congratulate the company (B) The most expensive plan
(C) To cancel a subscription (C) A television and telephone plan
(0) To apply for a different service (0) The basic plan
2. What is the phone company asked to do for Mr. Bands?

(A) Provide him with a copy of his bill
(B) Contact him about a mistake
(C) Cancel his subscription
(0) Visit him at his home

.." 1
Active vs Passive Constructions

Reading Focus
II The Active Construction

1 Basic pattern: S +V +0
2 Basic elements in an active construction:
We are planning to open another branch in the Southwest region.
S (doer) V (action) 0 (recipient)
They have been working with the supplier for years .
The vice president has not considered the proposal.
3 Intransitive verbs can only be used in active constructions.

,--------------------------------------------------------------------------------
I I
: appear, arrive, deteriorate, disappear, emerge, exist, expire, happen, last, remain, occur, :
: rise, take place :
I I
,---.-------------------------------- -------------------------------------------,
The contract will expire next month .
The young lady disappeared three years ago .
Production has been risen. (X) -. has risen
The event will be taken place next month. (X) -. will take place
&I The Passive Construction

1 Basic pattern: S + be V-ed + (by + doer)
2 The transformation from active into passive constructions
.pa~
-. An essay is written (by Paul).

The company accepted new applications.
-. New applications were accepted (by the company) .
They will deliver the document in person.
-. The document will be delivered in person (by them) .
He is preparing the booklet.
-. The booklet is being prepared (by him).
The team has ordered the item.
-. The item has been ordered (by the team).

3 The subjects of the passive constructions will depend on the original
active sentence patterns (Ref. Lesson 1).
(1) Pattern 3: The active sentence has only one object.
We recently purchased a laser Qrinter.
-> A laser Qrinter was recently purchased.
(2) Pattern 4: The active sentence has two objects.

The company offered him a good salary.
-> He was offered a good salary.
-> A good salary was offered to him.
(3) Pattern 5: The active sentence has an object and an objective complement.
Everyone considers Dr. Talis an effective lecturer.
-> Dr. Talis is considered an effective lecturer.
II Main verbs vs participial phrases

1 Without the main verb correct forms, the sentences are incomplete.
I writing a letter. (X) -> I am writing a letter. (0)
I written a letter. (X) -> I have written a letter. (0)
The letter written by Ms. Anderson. (X)
-> The letter was written by Ms. Anderson. (0)
2 Even without the participial phrases, the sentences are complete in

meaning and correct in grammar.
The people [using the service] are satisfied.
The service [used on the Internet] is convenient.
Anyone [is ordering an item] should sign up first. (X) -> ordering
Complete the form [is provided in the envelope]. (X) -> provided
3 Commonly used expressions with past participle + preposition

be impressed by, be accompanied by
be accompanied with, be equipped with, be concerned with,

be impressed with, be satisfied with
be committed to, be dedicated to, be devoted to

._---------------------------------------------------------------_.
in be interested in, be involved in

-------------- .- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - _.
at be surprised at, be disappointed at
The DVD player is accompanied by cables and a remote control.

This cafeteria is equipped with modern lighting devices.
1. The schedule (listing / is listing) our activities is posted on the board.
2. His family is deeply involved (in / by) his educational matters.
3. Updates on stock prices will (be listed / have listed) on a real-time basis.
4. Some part-timers (were / have) complained about their wages.
5. The book was (publishing / published) five years ago and still sells well.
6. Your completed questionnaire must be (submitting / submitted) to the division head.
7. The incident (happened / were happened) because of an industrial dispute.

8. Revisions to the installation manual are currently being (making / made).
9. Please examine very carefully the material (attaching / attached) to this e-mail.
10. Oil prices have been (rising / risen) dramatically for the last few months.

-- ----- -- --
----
Save More With Our Points Program!
http://WWW.OfflcebuildersforpeoPle.com/po I nts
We offer the lowest prices to save you money. We have recently begun our Points
Program to save our wonderful customers even more. All customers are able to
sign up for a Points Program membership, and ten lucky customers will receive a
$500 gift card. Please be aware that this program does not apply to electronics and
computer equipment purchases.
Spend $1 - $2,000 and receive one point per dollar.

Spend $2,001 - $5,000 and receive two points per dollar.
Spend $5,001 or more and receive three points per dollar.
You can make purchases by visiting our stores, by using the Internet, or by calling
us on the phone. To obtain your points, please remember to tell us your Points
Program membership number when making payments for purchases. A monthly
statement will be sent to you showing the number of points you have accumulated
up to this time as well as the various rewards that you can redeem your points for.
Some examples of exciting rewards are office furniture and OVOs.
This offer is available only at our stores in the United States.

You may apply for the Points Program by visiting our stores or our website.
1. Who is eligible to sign up for membership?

3. How will customers be informed of prizes?
(A) Customers who spend over $1,000
(A) Through the mail
(B) Customers anywhere in the world
(B) By visiting the store
(C) Only customers in the United States
(C) Over the Internet
(0) Only customers with credit cards
(0) By calling the store
2. How can customers benefit from the

program? 4. What is a limitation placed on the program?
(A) By receiving discounts off purchases (A) Customers must spend at least $500.
(B) Electronics are not included.
(B) By being able to buy special products
(C) Office furniture and OVOs are not
(C) By receiving weekly newsletters
included.
(0) By receiving points for every dollar spent
(0) Customers must live in Canada.
176 TOEIC Academy
www.nhantriviet.com
. . - . ~
Tenses and Conditionals
Rea'd in 9 Foe U s
11 Tenses
1
1' ==;
English Tense Overview
-0 --0 -- 0- .
Further past past present future
I had eaten. I ate. I eat. I will eat.
P:st Perfec;
(had + pp)
1 Present Perfec;
(have/has+ pp)
1 1
Future Perfect:::>
(will have + pp)
I had eaten. I haveeaten. I will have eaten.
Past Continuous Present Continuous Future Continuous

(was/were-ing) (am/is/are-ing) (will be -ing)
I was eating. I am eating. I will be eating.
2 The Simple Tenses

(1) Present: habitual actions, routine, truth ... (often used with always, usually, every ...)
He always comes to work before his manager.
They have a meeting every Monday.
The sun rises in the east.
(2) Past: events that already happened (with definite time indicators: yesterday, last
month, 2 hours ago...)
They sent out the shipment three days ago .
Last weekend, some salespeople gathered at the business center.
Ms. Brown joined our division in 2005.
(3) Future: events / actions that will happen in the future (often used with future
expressions such as next year / month, soon ...)
The managers will meet next Friday.

The managers will come back in a week.
3 The Perfect Tenses

(1) Present Perfect: actions that began in the past and continue to the present
(used with fori since)
We have worked for two hours.
They have known each other since high school.
www.nhrlntriviet.com Lesson 10 I 177

----------- -----
(2) Past Perfect:

CD actions that happened before other actions in the past
By the time I arrived at the airport, Mr. Tan had already left.
~ actions that began at some point earlier and continued to a point of time in the
past
Ms. Stewart had worked as a lawyer for twenty years when she retired last year.
(3) Future Perfect: actions which at a given future time will be in the past or will just
have finished
By 11 A.M. tomorrow, we will have completed the report.
By the time Francis retires next month, she will have worked for the company for over
10 years.
4 The Continuous Tenses
(1) Present Continuous: actions that are happening at the moment of speaking (often
used with now, right now ...)
I am working on the report right now.
(2) Past Continuous: actions that were in progress when another action happened in
the past
J was working on the report when my manager came in.
While I was watching Tv, my brother was working on the computer.
(3) Present Perfect Continuous: actions which began in the past and are still continuing
I have been working on the report since yesterday.
(4) Future Continuous: actions that start before a given time in the future and continue
up to that time
I will still be working on the report next week.
:; Conditionals
1 Patterns
If Clause: Present tense, Main Clause: will + V

---- ------------------------------------- ---------
If Clause: Past tense, Main Clause: would + V
-- - ---- -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - --
If Clause: Past Perfect tense, Main Clause: would have + pp
2 Uses
(1) Type 1: Conditional Sentences imply that the action in the if-clause is quite probable.
If you agree to the contract, we will fax it to you immediately .
If a product is defective, a specialist inspects it carefully.

If you have any questions, we will help.
= Should you have any questions, we will help.
178 TOEIC Academy

www.nhantriviet.com
f) If you have any questions, please contact us.
* Can, must, should may be used instead of will in the main clause.
(2) Type 2: Conditional Sentences are used when the suppositions are contrary to known
facts in the present .
If I were you, I would accept the offer.
If I knew his number, I would contact him.
* Could, might may be used instead of would in the main clause.
(3) Type 3: Conditional Sentences imply that the condition cannot be fulfilled because
the action in the if-clause did not happen .
If I had known his number, I would have contacted him.
= Had I known his number, I would have contacted him.
1. Please do not hesitate to call us if you (notice / noticed) any problems.

2. He usually (spends / is spending) an hour reading a newspaper every morning.
3. Every month, we (update / have updated) the movie list on our website.
4. The clothing store (has / had) experienced financial problems for the last three years.
5. The president (was / will be) out of town until next Thursday.
6. The meeting had already started when he (arrived / had arrived) there.
7. Mellissa (started / has started) working for me five years ago.

8. If we had tried harder, we (would complete / would have completed) the project on time.
9. If I (understand / understood) the system better, I could complete this project by myself.
10. Maintenance staff will be (working / worked) on the leak early tomorrow morning.

Questions 1-10 Choose the Word that best completes each sentence.
). In the last
almost 20%.ten years, the number of College graduates majoring In computer by
(A) has risen (B) will have risen (C) was rising (D) had risen
2. Starting next month, salaries _

system. paid through a neWly installed electronic-paYing
(A) were (B) are (C) had been (D) will be

3. Sales executives
(A) convene - at the Glory Business Center for the annual conference last Friday.
(B) convened (C) convenes (D) convening
4. After Ms.
reduce Williams - -
expenditures. Levine Advertising, she made some innovative suggestions to
(A) Joins (B) joined (C) is joining (D) has been joining
5. When I returned lrom my summer vacation, I found that some of my best associates
a week earlier.
(A) tired (B) have been fired (C) had been fired (D) will have been fired
6. you need secretarial services during your stay, please contact the hotel receptionist.
(A) May (B) Whether (C) Perhaps (D) Should
7. If you - - the irregularities earlier, we Could have avoided doing the same Work twice.
(A) find (B) had found (C) finding (D) were found
8, The construction materials have just _, so we will be able to resume work next week.
(A) sent (B) arrived (C) delayed (D) examined
9. The Human Resources Department will __ a survey on the new employee handbook.
(A) detail (B) conduct (C) associate (D) foresee
10, Questions regarding shipping schedules are __ by customer service representatives.

(A) expired (B) replied (C) retained (D) handled
180 I TOE/C Academy
www.nhantr;viet.com
Text Completion
Questions 1-3 refer to the following e-mail .
~.
. --------------------------------_

.. _-----. .~

To: All employees
From: Henry Morrison, Vice President
Subject: Employee Parking
I was told that there are concerns about the __ amount of employee
1. (A) unable
(8) inadequate
(C) attractive
(0) frequent
parking spaces. Thus, the executives have finally decided to __ the current
2. (A) expand
(8) expansion
(C) expanded
(0) expanding
employee parking lot. __ , we have agreed to compensate employees for

3. (A) On the contrary
(8) Therefore
(C) Furthermore
(0) In spite of
public transportation fees should they choose to take buses or trains to work.
The decision on the amount of compensation will be made very soon.
This should also prompt our employees to utilize more public transportation,
I thereby ensuring adequate parking spaces.
I
I
I Regards,
I
I
I Henry Morrison, VP
I
I
~.
.--------------------------------_ .. _----_. .~


Questions 1-5 refer to the following list and e-mail.
Employee Name Identification Number
Cynthia Parks 4-26230521

Marie Louis 5-92832823
Mark Jacobs 2-75028475
Phillip Goldstein 9-28950125
Roger Menendez 3-85810582
William Smith 6-28110034
The first number of each I.D. shows the floor on which the employee works .
To: Henry Venys

From: Marie Louis
Date: Friday, December 12
Subject: Employee Mail
Dear Mr. Venys,
I am writing this letter as a reminder that I moved my office from the fourth floor to
the fifth floor last month. I have switched offices with Cynthia Parks. I believe that I
previously sent a letter telling you of this change.
However, I continue to receive numerous mail and correspondence in my office that

is addressed to Mrs. Parks. The large amount of mail that I receive daily is eating
into my time and making me frustrated. In addition, I have not received any mail that
is addressed to me although I usually receive a few letters every week.
I ask that you please fix this problem as soon as possible and collect Mrs. Parks'
mail for proper delivery to her new office. In addition, please send any mail intended
for me to my office.
Thank you for your time and assistance.
Marie Louis

1. Who works on the sixth floor according to this list?
(A) Roger Menendez
(8) William Smith
(C) Mark Jacobs
(D) Phillip Goldstein
2. How many letters has Mrs. Louis previously written to Mr. Venys?
(A) One
(8) Two
(C) Five
(D) None
3. In the e-mail, the phrase "eating into" in line 2 of paragraph 2 is closest in meaning to:
(A) Providing
(8) Capturing
(C) Hunting
(D) Destroying
4. According to the e-mail, which of the following is true about Marie Louis?
(A) She is receiving gifts.
(8) She has too many friends.
(C) She enjoys reading much mail.
(D) She exchanged offices with someone.
5. What is Marie Louis' current identification number?

(A) 4-26230521
(8) 5-92832823
(C) 4-92832823
(D) 6-28110034

Conjunctions and Prepositions . ~
. . .... Readin"g~.Focus _~~~
Conjunctions
1 Co-ordinating Conjunctions
Co-ordinating conjunctions join pairs of words, phrases or clauses.
I
,- ------------------------------------ ..--------------------------
: and, but, or, yet, for, so
I
----------------------- ------------- ------------------------------------_.'

The new product is mY1ishand innovative.
You can contact us Qy_phoneor bye-mail.
Their items are 0 ular, for their ualit is reliable.

There was snow everywhere, so schools were closed.
For the weather was bad, the outdoor event was rescheduled. (X)
-+ The outdoor event was rescheduled, for the weather was bad. (0)
= Because the weather was bad, the outdoor event was rescheduled. (0)
2 Subordinating Conjunctions
Subordinating conjunctions introduce subordinate adverbial clauses or noun clauses.
Conjunctions
after, as, as soon as, before, by the time, once, since, until,
introducing adverbial
when, while, whenever
clauses of time
------ --- -- -- --- -- ---
Conjunctions
introducing adverbial as, because, now that, since
clauses of reason
---------------------
Conjunctions
introducing adverbial
although, even though, though, while, whereas
clauses of concession/
contrast
._------------ --- ---.-
Conjunctions
introducing adverbial as long as, if, in case (ot), provided (that), unless
clauses of condition
---------------------
Conjunctions
introducing other so that, whether (=it)
adverbial clauses
Trains have become more affordable as fuel prices have dropped.

Now that the weather is cooler, it is important to keep warm.
Although the suitcases are expensive, they last for a long time.
In case of fire, please do not use the elevators.

3 Conjunctive Adverbs
(1) They function as adverbs.
(2) When used to connect two clauses, they are placed in between, often separated by a
semicolon and a comma.
,_._--------.-----------------------------------------------------------------
I
: however, moreover, nevertheless, otherwise, therefore, thus

I
~----------------------------------------------~-------------- ------------_.'
Nevertheless, he attended the meeting .
Prices have been rising; however, it does not seem to continue .
The terms were satisfactory; therefore, we signed the contract.
Unless otherwise stated, your warranty is valid for a year.
II.
prepositions
1 Commonly Used Prepositions
Prepositions at four o'clock, by the end of the month, for two weeks,
in March, in 2008, in the morning, on Monday,
of time
until next year, throughout the week, within two months
._----------------------------------------------------------------
Prepositions at the airport, in the world, in my division, on the second floor,
of place under your seat, throughout the region
.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - .
Other
prepositions as a representative, at a reasonable price, under the supervision of
Right after graduating from college in 2006, Kendall joined our team .
The upgrading process will be continued throughout the week .
The main office is located on the third floor .
We provide reliable items at reasonable prices.
2 Expressions that Frequenly Appear in the TOEIC Test

I ,----------------------------------------------------------------
: according to, as well as, due to, in advance, instead of, on behalf of, on he market,
: prior to, regardless of, take advantage of, to the point
I
--------------------------------------------------------------------------------,
According to a recent survey, the item is not very popular .
On behalf of the CEO, I present this award to Mr. Hu.
You can take advantage of our free software for three months .
Passengers are advised to arrive at the airport two hours prior to departure.

Conjunctions vs Prepositions
1 Conjunctions are followed by subjects and verbs.
Although some division members did not arrive, the meeting started on time.
We offer a full refund as long as the item ~ in its original condition.
2 Prepositions are followed by nouns, noun phrases, or gerunds.

Despite the heavy rain, the event was held as scheduled.
Due to the ri~e in oiipJ:ices, people drive less these days.
3 Some conjunctions and prepositions have similar meanings.
because, since, as, now that because of, due to, owing to
although, even though, though, while in spite of, despite
if, as long as, in case in case of
unless without, except (for)
while, when during
She did not take the job offer due to the working hours were long. (Xl -----+ because
Because of the bad weather, we didn't go out. (0)
Although the shortage of manufacturing staff, we were able to complete the order. (X)
-----+ Despite
Although it is expensive, it lasts a long time. (0)
4 If the verb in the main clause is in the future tense, the verb in the
clause introduced by a conjunction must be in the present tense.
\,.::':j~"""1J w .1,,~; -..." .:: ~ ~~
: ~' LonjU'Iidi<ins introd~ing ',", " ,'- ,
,, adverbial clauses of time
,..h.. " _ LI' _H_ "
when, after, before, as soon as, by the time if, once, as long as

I will leave when she will come back. (X) -> comes
As soon as the shipment will arrive, they will start production. (X) arrives
By the time the project will be complete, another project will have begun. (X) is
We will appreciate it if you will reply to us ASAP. (X) reply
1. Stewart Road is designated a bus-only street (during / while) peak hours.
2. Construction work will start as soon as the materials (arrive / will arrive).
3. You can get free repairs (so that / as long as) your warranty remains valid.
4. You will be allowed to move in (because / once) you sign the contract.
5. (Despite / Although) the beautiful design of the recorder, its quality is not satisfactory.
6. The meeting should start promptly (on / at) two o'clock in the afternoon.
7. Passengers are advised to arrive at least two hours (instead of / prior to) departure.
8. Harry applied for the job; (however / although), he did not submit any supporting
documents.
9. (Because / Due to) the economy is picking up, Ennex showed a profit.
10. She quit her first job (because / even though) her work was not rewarding.
www nh;mtrivipt.com Lesson 11 I 187

1. _ _ Mr. Sanchez was transferred to headquarters in New York, his wife decided to
move, too.
(A) Whether (B) For (C) Since (D) Which
2. _ the adverse weather conditions, the outdoor concert will begin on time.
(A) Prior to (B) Although (C) Because (D) In spite of
3. the construction work on Benson Highway has finished, there will be much less
traffic congestion.
(A) Now that (B) Regarding (C) Usually (D) Due to
4. The downtown shopping mall will be closed __ further notice due to the renovation
project.
(A) next to (B) in case (C) until (D) except
5. _ the factory is short of staff right now, the Human Resources Department will hire
extra workers soon.
(A) Although (B) Yet (C) Meanwhile (D) But
6. When Ms. Samantha __ Beijing for a workshop next week, she will stay at the Ramada
Hotel.
(A) visits (B) to visit (C) was visiting (D) visiting
7. _ a news article in the Newark Times, the domestic economy will pick up in the coming
quarter.
(A) Based on (B) According to (C) Even though (D) Nevertheless
8. For a limited time only, all of our customers can take __ of our free online contents.
(A) merit (B) service (C) advantage (D) improvement
9. Seminars will be offered no additional cost to the workshop participants.

(A) at (B) by (C) over (D) from
10. _ the management of Te, Inc., I would like to express my appreciation to the staff.
(A) Due to (B) In spite of (C) Inasmuch as (D) On behalf of

Text Completion
From: david@creamsonbooks.com
To: Aaron@gmail.com
Date: September 29
Subject: Your order
We regret to __ you that the book you are interested in purchasing is currently
1. (A) notify
(B) notice
(C) note
(D) notification
out of stock.
However, we were informed by the publishing company that it will be available __

2. (A) until
(B) between
(C) within
(D) since
the next two weeks.
If this __ is still acceptable to you, please let us know by return e-mail so that we
3. (A) moment
(B) author
(C) advantage
(D) option
can order the item for you.
We look forward to hearing from you soon. Thank you for placing an order with us.
Regards,
David Martin
Creamson Books

Questions 1-5 refer to the following advertisements.
JOB POSTING - 847008
Highly qualified individuals are needed for work on an important H5-4 vaccine research
program. The Health First Organization is looking for statisticians or mathematicians to
work on a team of world-renowned researchers beginning June 15.
Duties: Individuals will be in charge of organizing and analyzing research data. Creating
presentations for government agencies will also be a duty.
Requirements: Applicants should possess a mathematics or statistic degree from a

respected university and have extensive experience in data analysis and presentation.
Applicants should also be familiar with the 6HOP data compiling program.
Successful applicants must send their resume, cover letter, and three letters of
recommendation by May 12.
Job listing 79875 Dreamland Cruise Ships: Posted August 9
Do you want to travel the world while getting paid and working at a fun and career-
building job? Dreamland Cruise Ships has immediate positions available that will allow
you to travel throughout North and South America from our main port in Miami. Both
highly experienced service representatives and inexperienced new workers are welcome
to apply. This is the perfect opportunity to better your career or begin it.
Candidates must be enthusiastic to work with many people. Our cruise ships carry an
average of 3,500 vacationers, and, therefore, there are many positions that may be perfect
for you. How about becoming a restaurant manager, a lifeguard, a day-trip tour guide, or a
children's daycare representative? For more information about these great positions, visit
our website at www.dreamlandcruises.co.ui.
Our contracts are on a monthly basis, and the compensation is very competitive. Payment is
made in U.S. dollars. Your room and meals are free. So apply and begin your new adventure
where you can see the world and save to payoff debts or purchase your first home.
Dreamland Cruise Ships

Employment Offices
Click Here to Apply

1. When is the deadline to apply for the Health First Organization job?
(A) July 1
(B) May 12
(C) August 9
(0) August 1
2. What requirement is implied in the cruise ship posting?

(A) An ability to work 16 hours a day
(B) An ability to survive by oneself on the ocean
(C) An ability to be friendly to all passengers
(0) An ability to compete in any cruise ship sports programs
3. What is mentioned as an available position on a cruise ship?

(A) Lifeguard
(B) Chef
(C) Ship engineer
(0) Security guard
4. According to the posting, what is NOT true about a job on the cruise ship?
(A) Employees can travel around the world while working.
(B) Salaries are not higher than other companies'.
(C) There will be complimentary room and meals.
(0) Employees are paid in U.S. dollars.
5. According to the postings, what skill should applicants at both companies have?
(A) At least 5 years' experience
(B) An ability to work on teams
(C) A bachelor's degree
(0) Math skills

Relative Clauses
'Lc _ _ L __ ~~ ~ Rea d,i_n 9 __F 0 C U S _ __
1 Relative Pronouns: persons

Object
who/that whom / who / that whose
(1) Subject
He has three sisters. + They are teachers.
---> He has three sisters, and they are teachers.
---> He has three sisters who are teachers.
Leslie is the person. + She is in charge of shipments.
---> Leslie is the person who is in charge of shipments.
(2) Object
He is the a2plicant. + We interviewed him.
---> He is the applicant whom/who we interviewed.
= He is the aQplicant we interviewed.
(3) Possessive
I know a man. + His father is a lawyer.
---> I know a man whose father is a lawyer.
He is an ambitious man. + His work performance outdoes others'.
---> He is an ambitious man whose work performance outdoes others'.

2 Relative Pronouns: things
Subjec: J , Object
which/that which/that whose/of which
(1) Subject
Wayne read an article. + It was really unusual.
-> Wayne read an article, and it was really unusual.
= Wayne read an article which/that was really unusual.
He has work. + It requires a lot of time and effort.
-> He has work which/that requires a lot of time and effort.
(2) Object
He got a job offer. + He wanted it so much.
-> He got a job offer which/that he wanted so much.
= He got a job offer he wanted so much .
Keith finally got the promotion. + He aimed for it.

-> Keith finally got the promotion which/that he aimed for.
= Keith finally got the promotion he aimed for.
(3) Possessive
.1 bought a book. + Its focus is on food.
-> I bought a book whose focus is on food.
= I bought a book of which focus is on food .
I bought a computer. + Its storage capacity has been recently upgraded.
-> I bought a computer whose storage capacity has been recently upgraded.
= I bought a computer, the storage capacity of which has been recently upgraded.

3 Which, What, in Which etc.
(1) Which can introduce a non-defining relative clause.
He speaks good English, which helps the company. (which = He speaks good English.)
(2) After a comma, only which or who can be used, not that.
He got a pay raise, that also offered him financial stability. (X) ---+ which
We hired Mr. Presley, who has broad knowledge of Asian markets.
(3) What = the thing(s) that

This is the thing that I needed.
---+ This is what I needed.
I know the thing what you need. (X)
---+ I know the thing that/which you need. (0)
= I know what you need. (0)
What matters is to stay knowledgeable about current issues.
(4) Relative adverbs are used to indicate reasons, means or places.

This is the city. + We wanted to live in the city.
---+ This is the city in which we wanted to live.
---+ This is the city where we wanted to live.
That is the reason. + He wanted to quit his job for the reason.
---+ That is the reason for which he wanted to quit his job.
---+ That is the reason why he wanted to quit his job.
This is the way. + They handle customer requests in the way.
---+ This is the way in which they handle customer requests.
---+ This is the way they handle customer requests.
---+ This is how they handle customer requests.
o This is the way how they handle customer requests. (X)
Now is the time. + She needs you most at the time.
---+ Now is the time at which she needs you most.
---+ Now is the time when she needs you most.

4 Reduced Relative Clauses
(1) When the relative pronouns are in the objective case
He is the ani candidate whom we selected.
= He is the onl candidate we selected .
This is the book that I bought yesterday.
= This is the book I bought yesterday.
(2) When the relative pronouns are used with the verb to be
The man who is talking with Janet is my brother.
= The man talking with Janet is my brother .
The reRort which was written by Mike is accurate.
= The re ort written by Mike is accurate .
The proposal was revised by Phil was outstanding. (X)
---+ The rop-osal that was revised/revised by Phil was outstanding. (0)
1. The employee (who / whom) makes the most sales will get a bonus.
2. He is the person (who / which) is responsible for online purchases.
3. The people (who / whose) sales exceed $10,000 will get a bonus.
4. We are offering a salary (that / that it) is highly competitive.

5. The candidate (whom / whose) they selected has extensive work experience.
6. Ms. Chao gave a presentation (that / whom) we fully appreciated.

7. The budget report (was submitted / submitted) by the Planning Department had
some flaws.
8. She lived in France for several years, (which / that) helped her do businesses with
Europeans.
9. Job applicants (whom / whose) resumes were received by last week will be
contacted soon.
10. We are looking for a location (why / where) we can build our next factory.

1. Passengers __ wish to have vegetarian meals will have to notify flight attendants
before takeoff.
(A) who (8) whose (C) when (D) what
2. Please refer to the attached agenda of yesterday's seminar __ you asked for.
(A) then (8) that (C) what (D) when
3. We would like to welcome Dr. Zhang, __ made such an excellent contribution by

opening a branch office in Africa.
(A) that (8) which (C) when (D) who
4. Our overseas staff is required to speak Spanish, __ is essential to doing businesses in

Latin America.
(A) which (8) whose (C) who (D) that
5. In order to stay competitive in the global market, we should know __ our customers need.
(A) that (8) when (C) which (D) what
6. The training session is for programmers __ jobs involve entering computer codes and data.
(A) who (8) whom (C) whose (D) that
7. __ is shown in commercials does not always affect the purchasing decisions of smart
buyers.
(A) Who (8) What (C) Which (D) That
8. In accordance with federal law, applicants must be treated equally __ age and gender.
(A) whatever (8) based on (C) whether (D) regardless of
9. __ the manual, all software programs should be shut down before installation.
(A) In common with (8) In case of (C) According to (D) On behalf of
10. According to the report, items stay on the __ for periods of three to six weeks before
they are sold.
(A) market (8) place (C) sale (D) advertisement

Text Completion
Dear Mr. Kurtz,
My name is Daniel Goddard, and I am a journalist from Entrepreneur Weekly. We are

preparing our next __ I which will feature the growth of advertising companies.
1. (A) show
(B) investment
(C) issue
(D) episode
We listed some of the most __ business leaders in the field, and you were selected
2. (A) successful
(B) accurate
(C) consistent
(D) dramatic
as one of them.
We __ to meet with you for an interview if you are available and willing to do so.
3. (A) would like
(B) will be liked
(C) have liked
(D) liked
Please contact me at 217-447-2314.
We are looking forward to hearing from you soon.
Best regards,
Daniel Goddard
ENTREPRENEUR WEEKLY
www nh;mtrivipt (om Lesson 12 I 197

Questions 1-5 refer to the following letter and receipt.
Mark Smithy, Manager

Farmer's Market
185 Main Street
Juliam, NJ 08865
Dear Mr. Smithy,
After carefully reviewing the receipt for my most recent grocery purchases at your market,
I found an error. It seems that I was charged for two bags of potato chips although I
purchased only one. I wanted to return to your market to fix the error, but I could not
because I was leaving for a vacation that same day. I will be on vacation for the next month,
but I am writing you this letter so that we can fix this error in a timely way.
I believe this was a simple and honest error by the cashier. I have been a customer of
your market for many years, and I hope that you will correct this error at your earliest
convenience. I am willing to accept store credit instead of cash if you find this to be easier. I
would appreciate your contacting me bye-mail at JimHenrys@comtech.co.uk.
Sincerely,
Jim Henrys
FARMER'S MARKET
185 Main Street Juliam, NJ 08865
Telephone: 877-234-2455
Receipt of Purchase
1 Chicken Salad 4.45
1 Tuna Sandwich 3.15
2 Bags Potato Chips @2.50
5.00
1 Frozen Pizza 9.55

1 Box Ice Cream 7.25
1 Tissue Box 2.50
TOTAL 31.90
Cashier J. Hearts
5:23 P.M.
Wednesday, September 1
Thank you for visiting Farmer's Market.
Hours of Operation 7 A.M. - 10 P.M.

1. Why did Mr. Henrys write the letter?
(A) To return a bad-tasting product
(B) To complain about a cashier's error
(C) To request a market membership card
(0) To invite the manager on a vacation
2. When did Mr. Henrys leave for his vacation?

(A) September 1
(B) September 27
(C) September 2
(0) September 15 .
3. How should the store manager contact Mr. Henrys?

(A) By visiting Mr. Henrys' home
(B) By mail
(C) By telephone
(0) Bye-mail
4. What was most likely the cause of the error?

(A) The cashier stealing money
(B) A sincere cashier mistake
(C) A mispriced product
(0) A manager's mistake
5. Who is J. Hearts?
(A) The manager
(B) The customer
(C) The cashier
(0) The store owner

Scripts &
Answers
Give It a Try! 3. Who is the new guy in the Sales Department?
(A) For two years.
(8) He's very nice.
(C) The man is working on a machine. (C) His name is Ron.
'1iI El!tmiE. mJ. .

4. Who has the key to the storage room?
(A) To get some test tubes.
(A) The man is buying a drink.
(8) Check with the receptionist.
(8) The man is putting a coin into the vending
machine. (C) I have to store some goods.
(C) The man is working on a machine.

(D) The man is reaching to pick up a can. 5. Who does John report to?
(A) Mr. Rodriguez.
(8) Yes, I have to report it.
Who-Questions (C) John usually does it.
Warm-up
Why-Questions
1. Who finished the work?

Warm-up
-> I believe John did.
2. Who is supposed to drop by today?

-> John is at 3. ( )
3. Who will help out with the cleaning?

-> Paul said he will.
4. Who has the blue folder? W- David, I'm going to have to cancel our lunch
-> It's probably in the file cabinet. today.
5. Who can do that for you? M: Oh, really? Is anything the matter?
-> I've already asked Cindy to take care of it. W: No, everything is fine. It's just that a client
of mine called and said he has to talk to me
Give It a Try! about a sample he got from us yesterday. He is
in the neighborhood and wants to come over
to my office right away.
B) f'i Al
M: Okay. I hope everything works out. I'll just go
. . ...
. . ... have lunch with the rest of the staff members
at the company cafeteria today.
1. Who sent the fax?
I( I
(A) I'll take it over.
(8) Larry did earlier.
(C) This afternoon.
Give It a Try!
2. Who will pick John up at the airport? ~:E!li~rnJ.:ID1. .iQiltID4~!1ID
(A) At the checkout counter.
------ ----
1 {\
(8) At exactly 3 o'clock.
(C) Probably Mary.

B Listen again and fill in the ~Ianks. B Listen again and fill in the b
W: Mr. Stone, this is Susan White from the Speedy Supply Depot is having a big sale on all items
Medical Center. I am calling to remind you that this week. We have a special deal on paper,
you have an appointment with Dr. Johnson pens, and even file folders at 30% off their
tomorrow at 11. regular prices. Also, this week, we are going
M: Ah, yes, thank you for reminding me. You know, to give you a 50% discount on any copies you
if you hadn't called, I would've completely make in our store. This is a great time to run off
forgotten all about it. I've been so busy lately. those bulk copies you have been thinking of
W: Well, we call all of our clients a day before doing. And, of course, delivery is available at a
their scheduled appointment. Anyway, please minimal cost. So, come to Supply Depot this
get here 10 minutes before your appointment week, and take advantage of our big sale. Our
since there are some forms that you have to fill store hours are from 9 to 8 every day.
out. Also, don't forget to bring your insurance

information.
M: Okay, I will remember to bring it with me.
Thanks, and I will see you tomorrow then.
03
~L~,;:;son. -r-----~--
Advertisements
Warm-up
Warm-up Fill in the blanks and mark if th
TRUE or FALSE.
A Listen to the talk and mark if the statements
are TRUE or FALSE. I 1. The man is pushing a cart across the road. (F)
1. (T 2 (F) 3 (T) 4. (F) 5. (F) 2. The boxes are being loaded onto the cart. (F)
3. He is guiding the cart loaded with boxes. (T)
B Listen again and mark your answer. Then fill in 4. The boxes are being moved at the moment. (T)
the blanks. - _ I I
5. The man is delivering the boxes to his client. (F)
If you are over the age of 60 and are planning
for your retirement, come and take a look at Give It a Try!
..
,
the facilities we have available here at the out the picture
Golden Gate Retirement Home. Our fully . er.
furnished rooms designed to meet all your (C) Some boxes are stacked on the cart.
needs include central air-conditioning, a group
B Listen again and take dicta
dining area, a game room, and a personal
choices.
nurse for your convenience. In addition, we
(A)A man is placing some fruit into the boxes.
also provide facilities like our tennis court, the
(8) The worker is loading the cart with boxes.
lawn bowling area, and the indoor swimming
(C) Some boxes are stacked on the cart.
pool to help keep you fit. Once you visit our
(D)There are cars stuck on the road.
place, you will realize what sets us apart from
the others.
Where-Questions
0.(8)
Warm-up
Give It a Try! Listen and fill in the blanks.
A Listen to the talk and mar1<your answer. 1. Where are the copies?
1. (D) 2. (C) 3. (C) -. On the conference table.
www.nhantriviet.com Scripts & Answers I 251

2. Where did you go earlier? 8 Listen again and mark your answer. Then f,1Iin
-+ To a client's office. the blanks.
3. Where should I take John? M. I'd like to thank you for taking the time out of
-+ Try the new restaurant on the first floor. your busy schedule to talk to me about the
city's plan to construct a highway in the city.
4. Where did you go on the weekend?
W: You are welcome. When did you say this
-+ I went to the city museum.
interview will be aired?
5. Where will you be at 10 this morning?
M: Well, it will take a couple of days to edit the
-+ In my office.
film, so I think it will air on next week's show.
Give It a Try! W: Really? That is terrible. I didn't think it was

going to be aired that fast. I have an out-of-
A List~n to each dialogue and mark your answer.
town trip scheduled next week. I guess I am
< p going to have to ask someone to tape it for me
then.
8 Listen again and fill in the blanks.
'8
1. Where is the new fax machine?
(A) Over in the corner.
(8) To send some documents. Give It a Try!
(C) John is using it. A Listen to the conversationand m'.lrkyour answer.
2. Where are the contract papers?

(A)To read something.
(8) In the filing cabinet.
(C) I will contact them.
.
-........
M: I just read an article in the paper about the
medical conference being held in the city this
3. Where did you go earlier?
weekend. I'm really looking forward to going
(A) No, I was late.
there.
(8) Yes, I will go with you.
W: Really? I am thinking of going as well. I really
(C) To see my dentist.
want to listen to the talk on that study about
4. Where should I put this box? soybeans. A lot of my patients have been
(A) These papers. mentioning it to me lately.
(8) In the next room. M: Yes, my patients have been asking me about
(C) Yes, you should. it, too. Hey, do you want to go together this
Saturday?
5. Where will Peter go this afternoon?
W: All right. My in-laws are coming for a visit this
(A) At 1 o'clock.
Sunday, so Saturday will be perfect.
(8) Near the office.
(C) To the home office.
Office Announcements
uestions about the Speaker's Occupation
Warm-up
Warm-up
A Listen to the conversation and mark if the
statements are TRUE or FALSE.
I } I) tl. 1=)
252 I TOEICAcademy www.nhantriviet.com

B Listen again and mark your answer. Then fill in B Listen again and take dicta
the blanks. I choices.
Attention staff. The meeting scheduled for two (A) They're walking across the road.
o'clock today will be held in the conference (B) They're waiting for the traffic light to change.
room on the fifth floor because of the repairs (C) They're painting lines on the road.
being done to the main conference room on (0) They're strolling toward their car.
the third floor. It is mandatory for all employees
to attend, so please make sure to be there on
What-Q.uestions
time. Thank you, and we will see you there.
Q. (B) Warm-up
Listen and fill in the blanks.
Give It a Try! 1. What changes were made to the schedule?
A Listen to the talk and mar1<your answer. -+ I'm not sure.
1. (A) 2. (A) 3. (C) 2. What kind of a printer will you buy?

-+ A laser printer.
B Listen again and fill in the blanks. 3. What is your goal for this year?
May I have your attention, please? Today's -+ To get over 100 sales.
meeting scheduled for all the executives at
4. What is happening with the report?
11 this morning will be held in the cafeteria
-+ It is nearly done.
instead of the main conference room in the
South Building as was originally scheduled. 5. What should I do if I get the job offer?
Also, the repairs that began in Building A -+ Take it.
last Friday are expected to last until this
Wednesday. Thank you. Give It a Try!
A Listen to each dialogue an mark your answer.
- ~~------ ---~---- - - - -
1. (B) 2. (C) 3. (B) 4. (
Lesson 04 . I ,
B Listen again and fill in the lanks.
Walk, Hike, March 1. What will you do with your new van?
(A)To drive the clients around the city.
Warm-up
(B) I am going to use it for my new business.
Fill in the blanks and mark if he statements are
(C) It's for the out-of-town visitors.
TRUE or FALSE. j
1. They're walking toward home. (F)

2. What should I wear to the company party?
2. They're heading in the same direction. (T)
(A)To celebrate John's birthday.
3. They're about to cross the road. (F)
(B) Yes, I will definitely be there.
4. They're strolling on the sidewalk. (T)
(C) You should put on your new suit.
5. They're moving some boxes. (F)
3. What's the fastest way to get to the factory
Give It a Try! from here?
A Listen to four statements:about the picture (A) Meet me in front of the plant.
and choose the correct answer. (B) Probably the highway.
(A)They're walking across the road. (C) Only about one hour.

4. What are your plans for the day?
General Announcements
(A) I'm going to the home office.
(B) Yes, I'm free all day today. Warm-up
(C) No, the day will go really fast.
5. What kinds of movies do you like watching?

T
(A) At the local theater.
(B) With Paul and Steve.
(C) I like all kinds.
May I have your attention, shoppers! The Big

Questions about the Location/Setting of
Store is going to be closing for the night in
the Conversation
ten minutes. If you wish to make a purchase,
Warm-up you must go to any of the 5 open cashiers,
who are situated under the blue light signs.
This is also a reminder that the Big Store will
not be opening tomorrow since it is a national
holiday. However, we will open on Thursday at
our normal hour. Thank you, and have a good
evening.
M That was a long flight. I can't wait to go home,
take a cold shower, and relax.
IN' Yes, I am quite tired, too. But you know I feel
good because the trip turned out well. I can't
wait to tell the boss all about it on Monday. Give It a Try!
Anyway, where did you park your car?
Mine is parked on level B. Where is yours?
\IV' I didn't bring my car. I am going to take the
subway home.
May I have your attention, shoppers! Would

the owner of the minivan whose license
Give It a Try! plate is MBD-232 please remove your
. . vehicle immediately? You are parked in a no-

parking zone. If the vehicle is not removed in
ten minutes, it will be towed at the owner's
expense. Also, to the owner of the red sports
car with the license plate REM-343: Your
Excuse me. Do you carry any books on
headlights are on. Thank you, and have a nice
computer programming?
day.
I Well, we have many books in aisle C. If you're
looking for a new release, they're over in the
new-release section near the front counter.
M Thank you. Could you also tell me if you have
any magazines on that topic?
IV Of course. They're by the front entrance.

Give It a Try!
1. (A) 2. (B) 3 (A) 4. (

Build, Construct

Warm-up
Fill in the blanks and mark if the statements are 1. How are you going to New York?
TRUE or FALSE. i (A) I'm thinking of taking the train.
1. Heavy machinery is being used at the moment. (F) (B) To visit a client of mine.
2. The construction of the building has finished. (F) (C) Around two o'clock today.
3. The house is under construction. (T)

2. How much is this ring?
4. The workers are getting ready to leave for the
(A) I'll bring it with me.
day. (F)
(B) Two hundred dollars.
5. The construction of the building is in progress. (T)
(C) It looks beautiful.
Give It a Try! 3. How long is the drive from here?

(A) Around an hour.
A Listen to four statements' about the picture
and choose the correct ahswer. (B) Yes, I'm taking my car.
(C) The construction of the house is in progress. (C) Yes, I drove my car here.
4. How often do you go to the gym?

B Listen again and take dictation on the answer
choices. I (A) It's on the first floor.
(A) The ladders are being removed from the site. (B) To work out.
(B) Some workers are cutting the boards. (C) Three times a week.
(C) The construction of the house is in progress.

5. How soon do you have to be ther~?
(D) The workers are painting the house.
(A) Within the hour.
(B) I don't have it.
How-Questions (C) Sure, let's go.
Warm-up Questions about the rfopic of the

Listen and fill in the blanks. I Conversation
1. How will you pay for that?
Warm-up
~ With my credit card.
A Listen to the conversation and mark if the
statements are TRUE or F LSE.
2. How many folders do you need?
~ Ten will be enough. 1. (T) 2. (F) 3 (T) 4.
3. How long is the meeting? B Listen again and mark you answer. Then fill in
~ An hour. the blanks.
W: It's been a long time since we have had such
4. How often does he come in?
hot weather like this.
Once a week.
M: I know. I am completely soaked. I think I'm
5. How quickly can you get this work done? going to go home to take a shower and to get
~ I'll have it on your desk by one o'clock. a change of clothes for this evening's party.

W Yeah, but remember to dress warmly. I heard Give It a Try!
it's going to start getting cooler this evening.
M Really? "II make sure to bring along a jacket

then.
The closing of the Alex Irvine automobile plant

Give It a Try! was announced this morning. The plant, which
he conversation and mark your answer. employs over 500 people, will finally close
its doors after enduring financial difficulties
for some time. The increasing cost of fuel,
.. .. .. llIIIlIiIIllIl' which caused a decrease in car sales, is the

main reason for the closing, according to a
W' I think the customer was quite satisfied with
spokesperson for Alex Irvine. The plant hopes
the service we provided.
to sell its tools, machines, and equipment in
M. Yes, I think he was especially happy because
the near future.
he thought the warranty had expired. He
managed to get the repair done at no cost to
him.
W Well, I am glad that we were able to help a

good customer. You know, it's customers like
that who will continue to come back to our
Play, Perform, Entertain
store.
M Yes, I agree with you. I think it's very important

Warm-up
that we try to keep all of our customers happy.
. .
Press Conferences 1. They're making music together. (T)
Warm-up 2. The musicians are performing on stage. (F)

3. They're each playing a different musical
A Listen to the talk and mark if the statements
are TRUE or FALSE. instrument. (T)
4. The musical instruments are being tuned. (F)

:~
5. They have just finished their performance. (F)
B Listen again and mark your answer. Then fill in

the blanks. Give It a Try!
A new translation device that will make A Listen to four statements about the picture
traveling much easier is ready to hit the market. and choose the correct answer.
This new handheld gadget will translate any (C) The people are performing indoors.
written words in any foreign language during
your trip. All you have to do is take a picture Listen again and take dictation on the answer
choices
of the foreign words with this new gadget. The
(A) The musicians are walking off the stage.
picture is then transmitted to a main server that
(8) The musicians are performing in front of an
translates the text into English. It's as simple
audience.
as that. This revolutionary gadget is expected
(C) The people are performing indoors.
to hit the market in two weeks.
(0) The people are packing up their instruments.

5. Why didn't John come by today?
(A) He got stuck in a meeting.
(B) He will be doing it by himself.
Warm-up
(C) Yes, I will let him know when he gets here.
1. Why didn't you pick up your jacket?

Questions about How an Actions Is/Was
-+ It's not ready yet.
Done
2. Why are you so early today?
Warm-up
-+ I woke up earlier than usual.
A Listen to the conversation nd mark if the
3. Why aren't you going to the meeting? statements are TRUE or F SE.
-+ I have to meet a client. 1. (F) 2. (F) 3. (T) 4. (
4. Why is the bus so late?

B Listen again and mark you answer. Then fill in
-+ Most likely because of the rain. the blanks. I
5. Why aren't the buses here yet? W: Jack, did you get the word from the boss
-+ They're due any minute now. about your promotion?

M: Not yet, but I was told that the announcement
of all the promotions will be posted on the
Give It a Try! company notice board right after lunch.
A Listen to each dialogue ~nd mark your answer. W: That's good. I am wondering if Sarah is going
to get the assistant position she deserves.
She's been working very hard.
M: I know. I am sure that she will get recognized
B Listen again and fill in the blanks.
for the work she has done.
1. Why did you show up late to the meeting?
(A) My car stalled on the road. Q. (C)
(B) I'm pleased to see you, too.

(C) No, she didn't show it to me yet.
Give It a Try!
2. Why do you think Sarah didn't come to the A Listen to the conversation d mark your answer.
meeting?
1. (C) 2. (B) 3. (C)
(A) She had to meet someone this morning.
(B) Yes, it was very informative.
(C) No, she'll meet me later today.
M: Congratulations! I heard you got a job. How
3. Why is she leaving the company? did you find it?
(A) I'll leave it on your desk. W: Well, as you know, I've been looking through
(B) She got a better offer elsewhere. all the papers in town and have been going
(C) I'll keep her company. to the employment agency every day. But,
surprisingly, I found this position on the
4. Why was the presentation postponed? Internet.
(A)The main speaker couldn't make it today.
(B) Yes, down at the post office.
(C) I sent Mary to buy the present.

M Really? I thought you got it through Terry. I was
talking to him yesterday, and he said that he Lesson 07
had referred a job to you.
W' He did, but it didn't work out. Anyway, I start Road Activities
work next Monday.
Warm-up
Weather Forecasts
1. The road is busy with cars today. (F)
Warm-up 2. There are trees along only one side of the road. (F)
3. There are cars parked by the curb. (T)
4. There are cars parked on either side of the road. (T)
5. The pedestrians are crossing the road. (F)
Give It a Try!
The weekend weather forecast looks excellent.

The heavy rainfall we have been getting for the (C) The vehicles are parked alongside the road.
last few days is expected to stop by Saturday

. Il.~'~,trilIEI.i1!.!IUi.~r~.li'~li1.i~. oolil~1i1
morning. This is good news because the city
will be hosting the tenth annual flower show at
(A) Pedestrians are walking across the street.
the park this weekend. Now, here is Jeff with
(8) There are parking meters on both sides of
more of next week's weather.
the road.
(C) The vehicles are parked alongside the road.
(D) The people are coming out of the building.
Give It a Try!
Questions with WhoselWhich
l!!lm~.
Warm-up
... 1. Whose report is this?

The terrible hot weather we have been getting
-+ That's Mike's.
for the last two weeks will finally come to an
end by the weekend. However, the temperature 2. Whose turn is it?
went up as high as 37 degrees this afternoon -+ Rick's up next.
in some parts of the country. The current
3. Which cup is yours?
temperature sits at twenty-six degrees here
-+ The red one.
in our city this evening. Now, here is Ted with
some comments from some people on the 4. Which copier is broken?
streets this evening. -+ The one in the back.
5. Which one of you came in last?

-+ David just walked in.

Give It a Try! M: I did, but it didn't do much good. Anyway, I
have to go back to see him in a couple of days.
A Listen to each dialogue and mark your answer.
W: Well, take your medicine, and get some good
1 (C) 2. (A) 3. (C) 4. (C) 5. (B)
rest. That will make you feel a lot better.
B Listen again and fill in th~ blanks. a.(A)
1. Whose laptop is this?

(A) No, on the bottom. Give It a Try!
(B) Yes, I will use it.
A Listen to the conversation a d mark your answer.
(C) That belongs to Jack.
1. (C) 2. (C) 3. (B)
2. Whose job is it to order the copy paper?
(A) I believe it's Ted's. B Listen again and fill in the lanks.
(B) There is too much to do. M: I'm sorry for not showing up to this morning's
(C) The papers are in the cabinet. meeting, Mary. I had to drop by the doctor's
office for my earache.
3. Whose bike is parked next to the fence?
W: I thought you got some medicine from the
(A) At the park.
pharmacy the other day, Rob.
(B) In the parking lot.
M: I did, but it didn't do much good. Anyway, I
(C) Probably Rick's.
have to go back there in a couple of days. The
4. Which street do you live on? inner part of my ear is infected apparently.
(A) I used to live there. W: Really? You have to be really careful about that.
(B) Yes, I will leave with you. I have a friend who had the same problem, and
(C) University Street. she says it still bothers her from time to time.
5. Which one of you drew this picture?

(A) With this camera. Traffic Announceme ts
(B) Sarah did that one.
(C) Sure, I will draw it. Warm-up
A Listen to the talk and mar

Questions aDout tlie ProD em a SpeaKer are TRUE or FALSE.
Is Having 1. (T) 2. (F) 3. (F) 4. (
Warm-up
A Listen to the conversation and mark if the B Listen again and mark you
statements are TRUE or FALSE. the blanks.
This is just in. A major accident involving
1. (F) 2. (T) 3. (F) 4. (F) 5. (T)
4 vehicles at the intersection of Main and
B Listen again and mark your answer. Then fill in College streets has traffic backed up for
.' the blanks. I miles. The police, who have just arrived on the
M: I went to see a doctor this morning for my sore scene, are busy trying to figure out the cause
throat, and he prescribed some medicine for of the accident. Fortunately, no one has been
me. I can't believe how expensive it is. seriously hurt. We will keep you updated as we
W: I know. The cost of medicine has risen recently. get more news from the scene of the accident.
If you don't have insurance, it is better just not
a.(A)
to take any medicine. By the way, did you try
gargling with salt water? That always helps.

Give It a Try!
General Questions
Warm-up
again and fill in the blanks. 1. Is there any way to do this faster?
The road conditions outside aren't looking too -> No, I don't think so.
bright this morning. The snowstorm we had
2. Was John available today?
last night has made most of the streets very
-> No, he was out.
slippery, and the road construction on two
of the city's major highways is not helping the
3. Did you pick up the newspaper?
flow of traffic much either. Those of you who
-> Yes, it's on the table.
are getting ready for work this morning should
seriously consider leaving your cars at home 4. Have you finished your report?
today and using public transportation. This -> No, not yet.
has been Rob with the 7 o'clock traffic update.
5. Would you like to come along?
I'll be back in half an hour with more traffic
-> Sure, where are we going?
updates around the city.
Give It a Try!
Lesson 08
(A) ) (B, I'
Around the House

= .. ~... ...
Warm-up 1. Are you going home now?
(A) No, I still have some work to do.
(B) Yes, I will be staying home tonight.
1. The man is relaxing on the porch. (T) (C) I'm going to take the bus now.
2. The man is petting the dog. (F)
3. He is ready to take the dog for a walk. (F) 2. Do you have any money?
4. He is reading a newspaper. (T) (A) To withdraw money.
5. He is about to sit on the chair. (F) (B) Sorry, I'm all out.
(C) To buy a gift.
Give It a Try!
3. Has Peter cleaned the storage room yet?
(A) I believe he has.
(D) Some people are relaxing on the lawn. (8) I store it there.
(C) No, the next room.
4. Will you be coming back?

(A) The trees have surrounded the house.
(A) It's in the backroom.
(B) The people are sitting in the living room.
(B) I came with Susan.
(C) The grass is being mowed at the moment.
(C) No, not today.
(D) Some people are relaxing on the lawn.

5. Would you like to borrow this book?
(A)Yes, if you don't mind.
(B) I've read it twice already. Warm-up
(C)At the local library.
A Listen to the talk and mark f the statements
are TRUE or FALSE.
Questions about What Is Suggested/ 1. (F) 2. (F) 3. (F) 4. (T

Mentioned
Warm-up B Listen again and mark your nswer. Then fill in

the blanks.
A Listen to the conversatio~ and mark if the
statements are TRUE or FALSE. We have Dr. William Larson here with us in
the studio today. He is here to discuss his
1 (T) 2 (F) 3. (F) 4. (T) 5. (T)
bestselling book, The Mountain Gorillas, which
deals with the subject of how the technological
the blanks. ! advancement of human civilization is
M: Our sales have been really slow lately. We destroying their habitats. Dr. Larson is also
should hire some new sales reps. the current head researcher of the Wildlife
W: Actually, what we really need is to train the staff Preservationist Group at the University of
members we already have. I don't think hiring Alberta. He was recently awarded their most
more salespeople will increase our revenue. prestigious award, the Lantern Prize. Would
M: Yes, you may be right. Why don't we have a everyone give a big round of applause to our
meeting to discuss this issue further? next guest, Dr. William Larson?
W: All right. I'll set something up for next Monday.

Q. (C)
Q. (C)
Give It a Try!
Give It a Try! A Listen to the talk and mark
A Listen to the conversation~nd mark your answer. 1. (C) 2. (B) 3. (C)
1. (B) 2. (D) 3. (C)

B Listen again and fill in the blanks. It is my honor to introduce our next guest
speaker to everyone here on Viewer's Cable
W: David, did you make the copies I asked you to
Network. Dr. Jane Lulu is the author of more
do yet?
than 20 books and taught economics at
M: Sorry, Ms. Lewis, but I had to work on this
Langley University until a year ago. Today, Dr.
report, so I haven't had the time to get to that
Jane Lulu consults for many large corporations
yet. Tell you what ... I'll ask John to do it if it's
around the world and has recently finished
urgent.
a research project on how television viewers
w: Yes, could you do that for me? I need them for
perceive advertisements. She is going to reveal
a meeting I have with a client this afternoon.
the outcome for us here on our show. Now,
M: Okay, I'll ask John right away to get the copies
would everyone give a warm hand of applause
to you before lunch.
for Dr. Jane Lulu?

Give It a Try!
Lesson 09
City Port/The Shore
Warm-up . .
1. Would you like to take off now or later?
(A) Let's go in five minutes.
1. The boat is in the port. (F)
(8) Sure, I will take it along.
2. One of the boats is docked at the pier. (F)
(C) No, I am not late.
3. The rope has linked the boats together. (T)
4. The boat is under a bridge. (F) 2. Is the meeting today or tomorrow?
5. One boat is bigger than the other. (T) (A) To discuss this week's sales.
(8) Sure, let's meet over a cup of coffee.
Give It a Try! (C) I believe it's set for this afternoon.
3. Can you do this now, or are you too busy?
(A) They're strolling along the shore. (A) I am working on something right now.
(8) Yes, I will be there later today.
Listen again and take dictation on the answer (C) Now is not a good time to meet.
choices.
(A) They're strolling along the shore. 4. Did you pay cash or in installments?
(8) They're fishing at the water's edge. (A) It was installed last week.
(C) They're swimming in an outdoor pool. (8) Sorry, I don't have any cash on me now.
(D) They're sunbathing on the beach. (C) I get billed monthly.
5. Have you read that book, or are you still

Preference Questions reading it?
(A) To book an appointment.
Warm-up (8) I think it has a happy ending.
Listen d fill in the blanks. (C) I'm on the last chapter.
1. Will you rent it or buy it?

-> I'll just rent it.
Questions about What the Speaker Is
2. Do you want to stay in or go out? Doing/Will Do
-> Let's check out a movie. Warm-up
3. Should we get a new copier or fix the one we
have?
-> It would be cheaper to get a new one in the (T IF)
4.
long run.
Are you going home now or later?

. .
-> I'm going to call it a day now. M- Do you have a pen I can borrow?
5. Have you sent the letter, or do you want me to W' I'm sorry, Steve, but I only have this one. Why
send it? don't you go and ask Rachel, the receptionist?
-> I went by the post office earlier.

M: Okay, I'll go and ask her right now. I need to many French clients, so she is going to be a
fill out this form, but I can't seem to find a blue great help in that area as well. Would everyone
pen anywhere. please make her feel at home here?
W: We usually keep a stack on the desk here.
Q. (C)
I guess a lot of people are filling out forms
today.
Give It a Try!
Q.(A)
. . our answer.
Give It a Try! 1. (B) 2. (B) 3. (A)
A Listen to the conversation and mark your answer.

B Listen again and fill in the b anks.
1. (0 2. (B) 3. (D) I'd like to welcome each one of you this
evening. This night is special to our company
B Listen again and fill in the iblanks.
because it marks our tenth year in business.
W: Hello, Dr. Skelly's office. How may I help you? And I'd like to mention that I would not be
M: Hi. I was wondering if I could come in this standing here if it were not for all of you sitting
Friday for a checkup. in the audience. The first thing I am going to
W: Of course. Let me see ... We have openings talk about is how we are going to change in the
in the afternoon at 2 and 4. Which would you upcoming year. There have been many rumors
prefer? about the direction our company is taking.
M: I have a luncheon meeting with a very Here and now, I'd like to give you the details.
important client and won't be back until after Now, is everyone ready?
2. I guess I have no choice but to come in at 4
then.
~---_._---
Lectures and Presentations

Presentations/Lectur s
Warm-up
A Listen to the talk and mark if the statements Warm-up

are TRUE or FALSE. I Fill in the blanks and mark if t statements are
1. (T) 2. (F) 3. (T) 4. (1=) 5. (T) TRUE or FALSE.
1. A man is raising his hand to ask a question. (F)
B Listen again and mark your answer. Then fill in 2. One man is approaching the front of the room. (F)
. the blanks. t
3. The audience members are seated in the chairs. (T)
I'd like to introduce a very talented computer 4. The people are gathering in front of the room. (F)
programmer who will be joining our team 5. The people in the audience are facing the front. (T)
starting next Monday. Sarah Long, who has
over 10 years of experience in this field, is
Give It a Try!
going to be a great help in building our new
computer software program. Sarah is also
A Listen to four statements a out the picture
and choose the correct an er.
bilingual, so she can speak French and English
(C) One man is addressing the audience.
very fluently. As you know, our company has
www.nhantriviet.com ScriDts & Answers I 263

tion on the answer 4. Will you look after this for me?
(A) Okay, but for how long?
(A) The lecture room is unoccupied. (B) I've looked everywhere.
(B) The people are entering the room. (C) No, that is not for me.
(C) One man is addressing the audience.
(D) One of the students is asking a question. 5. Let's continue this tomorrow.
(A) For two hours.
(B) That is correct.
SuggestionslRequests
(C) Sure, that's fine.
Warm-up
Questions about Places/Locations

1. Why don't we talk about the project later?
-+ All right. I'll see you after lunch then. Warm-up
2. How about meeting in the cafeteria?

-+ That sounds all right.
3. Let's talk about it over lunch.

Sure, I'll see you downstairs at twelve.
4. Could you lend me your notebook?

-+ I'm sorry, but I lent mine to Jeff. W Did you grow up here in Detroit?
M. No, I was born in Toronto but grew up in
5. Would you mind taking this over there?
Buffalo. I only moved here a year ago.
-+ Sure, give it to me.
W Really? I was born in Toronto too, but my
parents moved to Chicago when I was 17
Give It a Try! years old. Where in Toronto did you live?
. '.
M I lived in the east end, but I don't really
remember much about Toronto because I
moved when I was only two years old.
isten again and fill in the blanks.

1. Why don't we try the new restaurant across the
street?
Give It a Try!
(A) Because the food is delicious.
(B) It's located at the corner. . .
(C) Sure, let's check it out. 1 (
2. How about meeting tomorrow?

(A) It'll be held in the conference room.
W Bill, come by my office at noon, and we can
(B) Tomorrow sounds all right with me.
check out that new Greek restaurant today.
(C) To discuss the latest product.
M' I'd like to, but I have to finish a report by one.
3. Could you look after my dog while I'm away? I'm just going to grab a sandwich and eat it at
(A) Every day around the park. my desk.
(B) No, I didn't take it.

(C) Sure, I'd be glad to.

W: All right. I guess I'll have to have lunch with
Susan at the cafeteria then. Maybe we can go
~~-'r
~:
Lesson 11 .
---~-
together tomorrow.
M: Tomorrow sounds fine. I have to meet a client Vacancies
early in the morning, but I should be back in
the office by 12. Hey, why don't we ask John Warm-up
to come along as well? He was really looking Fill in the blanks and mark if th statements are
TRUE or FALSE.
forward to going to the restaurant.
1. The people are resting on the benches. (F)
2. Some tourists are enjoying the beautiful flowers.
Announcements
(F)
Warm-up 3. The grassy area is off-limits to visitors. (F)
. . 4. The benches are unoccupied at the moment. (T)
5. There are seats available at the moment. (T)
1. (T) 2. (F) 3. (T) 4. (F) 5. (T)
Give It a Try!
the blanks. I A Listen to four statements a out the picture
and choose the correct ans er.
I've asked you here this morning to talk to you
(0) The room is not in use at the moment.
about a surprise party for Mr. Keller. As you
may have already heard, Mr. Keller is up for B Listen again and take dictat n on the answer
a promotion this year. The board of directors choices.
made its decision last night, and Mr. Keller will (A)The chairs have been stacked up.
find out about this great news at the surprise (8) A graph is being drawn right now.
party we are planning for him. Would everyone (C) The audience is crowding into the room.
please keep this low profile until this Friday? I (0) The room is not in use at the moment.
really want him to be surprised.
Q. (C) Tag Q.,uestions
Give It a Try! Warm-up

A Listen to the talk and mar~ your answer. Listen and fill in the blanks.
1. (C) 2. (8) 3. (C) 1. This is your report, isn't it?

-> No, mine's over there.
B Listen again and fill in the ~Ianks.
We are proud to say that we've had an 2. You're due up next, aren't you?
excellent safety record here in our factory -> Yes, and I am very nervous right now.
to date. This morning, we installed some

3. You do want a day off next week, don't you?
new machines, so we'd like you to take
-> Yes, next Thursday.
extra precautions. First, I'd like to stress the
importance of using safety goggles when 4. You didn't drive to work, did you?
handling these machines. The goggles are -> No, I took the bus.
located in the cabinet by the front entrance.
5. You haven't read this book, have you?
Second, please pick up a safety handbook
-> No, I haven't.
here on the desk in front of me, and spend
some time going through it carefully.

Give It a Try!
W' Tony, there is a person from our New Jersey

office waiting for you in the reception area.
. . M. Ah, that must be Mr. Brown. He is being

considered to take over Ms. Shaw's position
1. You're still running behind schedule, aren't
when she leaves at the end of the month.
you?
W' Really? I thought our assistant manager Ken
(A) Yes, it's running great.
was going to take over the position.
(B) He said he will be here soon.
M. Well, he was considered, but management felt
(C) No, I am all caught up now.
that he doesn't have enough experience just
yet.
2. Mr. Chow is from Shanghai, isn't he?
(A) He'll be here soon.
(B) Actually, he's from Hong Kong.
(C) Yes, he can speak Chinese.
Give It a Try!
3. You have a sweater like this one, don't you?

(A) Yes, it's very sweet. (t
(B) No, I don't like it.

(C) Yes, but in a different color.
M: Sophia, have you picked up the flight tickets

4. The road will be congested at this time of the for next Monday yet?
day, won't it? W- No, I was busy doing something for the sales
(A) I am going to take the subway. manager this morning. However, I was just
(B) Yes, it's rush hour now. going to head downstairs to the travel agency
(C) I am going to take the highway. right now.
M In that case, you don't need to make the trip
5. You haven't given a speech yet, have you? because Karen says she can get us a group
(A) No, I'm up next. discount with a travel agency she knows.
(B) In the conference room. W: Oh, that's good news. I wonder if she can get
(C) He can speak French. me a cheap flight ticket to Hong Kong for next
month. I have to go there to meet Mr. Wong.
Questions about the People Mentioned

in the Conversati n
Explanations
Warm-up
A Listen to the conversation and mark if the Warm-up
st"""ents are TRUE or FALSE.

B Listen again and mark yout answer. Then fill in Give It a Try!
the blanks. ! A Listen to four statements a ut the picture
Now, since this is your first visit to our office, and choose the correct ans er.
Mr. Lee, you are going to have to fill out this (A)There are goods on display in the store.
patient information form. Please fill in all the
blank lines and the back section of the form if B Listen again and take dictat on on the answer
choices.
you have health insurance. If you are unsure
of anything, please ask any of the nurses here. (A)There are goods on display in the store.
They will be glad to help you out. When you (B) A woman is paying for her purchase.
are done, return the form to me, and I will let (C) The woman is pricing the items in the store.
you in to see the doctor. (D) The shopping cart is being stacked with
goods.
O.(B)
Negative Questions d Statements

Give It a Try!
A Listen to the talk and mar I your answer. Warm-up
1. (0) 2. (A) 3. (C) Listen and fill in the blanks.
1. Aren't we taking the car?

B Listen again and fill in the 'blanks. -> No, we're walking over.
You have a very busy day today, Mr. King. At
2. Weren't you late today?
ten o'clock this morning, you are scheduled
-> No, not me.
to make an appearance at the sales meeting
in the third floor meeting room to give a little 3. Doesn't Paul drive to work?
pep talk to the sales representatives. Then, at -> Yes, he just bought a new car.
12, you will be having lunch with the general
manager at the company cafeteria. At 1 o'clock, 4. Hasn't Mary arrived yet?
Mr. Santos is coming to see you about the -> Yes, she's in her office now.
Leeman project. Then, at three o'clock, you are
5. That cake looks delicious.
expected at the head office to meet with the
-> Yes, it's my favorite.
board of directors.
Give It a Try!
Exhibitions B Listen again and fill in the 'anks.

1. Aren't we meeting this week?
Warm-up
(A) The meeting was successful.
Fill in the blanks and mark if the statements are
(B) No, it's been postponed.
TRUEor FALSE. I .
(C) No, I'm sure we didn't.
1. There is an assortment of fruits on display. (T)
2. The boy is picking fruit in an orchard. (F) 2. Doesn't Ms. Brown work here anymore?
3. There are fruits stacked on the display stand. (T) (A) She won't need it anymore.
4. Produce is being placed into the baskets. (F) (B) I think I'll walk there now.
5. Some fruits are being weighed on the scale. (F) (C) No, she got transferred.

3. Haven't you hired an assistant yet? Give It a Try!
(A) I found someone this morning.
(8) Sarah is a great assistant.
(C) She is not here yet.
4. That was an excellent movie.

(A) It's a two-hour movie. W: What do you think we should get Ron for his
(8) Yes, I liked it, too. promotion? The weather is getting cold these
(C) At the local theater. days, and I have not seen him wearing any
gloves.
5. I've been to that restaurant several times already. M' He's already got a pair. I got them for him on
(A) Neither am I. his birthday. Let's go and see if we can find
(8) Really, how was it? something at the clothing store.
(C) Let's get some lunch. W Actually, let's go to the golf store and pick up a
set of balls for him. He said he will be doing a
lot of that this year.
Detailed Questions M: Okay, that sounds perfect. And I want to check
out a new golf club that's on sale there.
Warm-up
Tour-guide Instructions
Warm-up
W How do you like the new program I installed on

your computer? It is supposed to make your
work much easier.
M Well, I realize that it is much faster than the old
one, but I am so used to the old program. May I have your attention, passengers! As
W Don't worry. I will teach you how to use it later you can see outside, the snow has started to
today. Are you free after lunch? come down very hard, and our ground crew is
M: Yes, I have a client coming for a visit at one, so now working hard to clear the runways. At the
I should be okay at two. moment, all flights will depart as scheduled,

but if this snowfall continues, there may be
some delays. We will keep you posted of any
changes.

Give It a Try!
A Listen to the talk and mark your answer.
1. (8) 2. (C) 3. (A)
B Listen again and fill in the blanks.

I hope you all had a wonderful flight. I know
that you must all be jetiagged, but we have a
full day planned for you. First, you will check
into the hotel and freshen up a little. Then, at
10 o'clock, we will all meet down at the hotel
lobby and go for a drive out to the beachside.
Around twelve o'clock, we will have lunch at
a famous seafood restaurant. On the menu
this afternoon is lobster. After lunch, we will
spend the entire day visiting the market by
the seashore. There are many fun things to
see and buy there. Now, we will be arriving
at our hotel in five minutes. Would all of you
stay in your seats until the bus has come to a
complete stop? Thank you.

Reading Lesson 03 Adjectives and Adverbs
Comprehension Check-up Quiz

1. reliable 2. financial 3. extremely 4. finally
5. late 6. Usually 7. nearly 8. completely
9. cooperative 10. satisfied
Lesson 01 Sentence Structure

Practice Test
Check-up Quiz Part 5 Incomplete Sentences
1. submit 2. construction 3. goes 4. is
5. The man 6. exhibition 7. became
8. presented 9. gift 10. approval
Part 6 Text Completion
Practice Test
Part 5 Incomplete Sentences Part 7 Reading Comprehension
Part 6 Text Completion Lesson 04 Agreement
Check-up Quiz
Part 7 Reading Comprehension 1. performs 2. refund 3. employees 4. Little
5. director 6. is 7. is 8. were 9. customers
10. directed
Lesson 02 Nouns and Articles Practice Test
Part 5 Incomplete Sentences

Check-up Quiz
)
1. Competition 2. resignation 3. construction
4. information 5. publishers 6. operation
(0) (A (e
7. access 8. expenses 9. The 10. comparison

Practice Test
Part 7 Reading Comprehension
(e
) :;)
Lesson 0 5 Prono~ns and Demonstrative

Part 6 Text Completion Adjectives
Check-up Quiz
Part 7 Reading Comprehension 1. our 2. his 3. your 4. himself
5. Those 6. It 7. another 8. but
9. Both 10. those

Practice Test Part 6 Text Completion
1 (B) 2. (A) 3. (0)
1 (B) 2 tAl 3 (0) . (C) 5 (0) Part 7 Reading Comprehension
6. (B, 7 (0) 8. (AJ 9 (0) 10. (C) 1 (0) 2. (A) 3 (C)

Check-up Quiz
1. impressed 2. tiring 3. finished 4. limited
5. existing 6. given 7. purchased 8. dining
9. signed 10. ordering
Check-up Quiz Practice Test

1. better 2. easily 3. stronger 4. strict
5. than 6. as 7. the less 8. most
1 (C) 2. (B) 3. (0 4 (el
9. highest 10. than
6. (C) 7. (A) 8. (C) 9. (B)

1. (B) 2. (A) 3. (C)
1 (C) 2 (0) 3 (A) 4. (C) 5. (B) Part 7 Reading Comprehension
6 (B) 7 (C) 8 (0) 9. (A) 10. (B) 1 fA) 2. (B) 3 (0)

1. (C) 2 (B) 3. (0)

1 (A) 2 (B) 3. (C) Check-up Quiz
1. listing 2. in 3. be listed 4. have
5. published 6. submitted 7. happened
8. made 9. attached 10. rising
Check-up Quiz Practice Test

1. to double 2. applying 3. discussing
4. maintain 5. offer 6. talking 7. to purchase
1. (A) 2. (0) 3. (C) 4. (B)
8. offering 9. to check 10. communicating
6. (0) 7. (A) 8. (0) 9. (B)

1. (A) 2. (B) 3. (0)
1. (A) 2. (A) 3. (0) 4. (B) 5. (A) Part 7 Reading Comprehension
6. (0) 7. (C) 8. (B) 9. (0) 10. (C) 1. (C) 2. (0) 3. (A) 4. (B)

Lesson 12 Relative Clauses
Check-up Quiz Check-up Quiz

1. notice 2. spends 3. update 4. has 1. who 2. who 3. whose 4. that
5. will be 6. arrived 7. started 5. whom 6. that 7. submitted 8. which
8. would have completed 9. understood 9. whose 10. where
10. working
Practice Test
Practice Test
Part 5 Incomplete Sentences 2 (
7.

Part 6 Text Completion 2

Part 7 Reading Comprehension 2 ) 3. (0
Lesson 11 Conjunctions and Prepositions
Check-up Quiz
1. during 2. arrive 3. as long as 4. once
5. Despite 6. at 7. prior to 8. however
9.8ecause 10.because
Practice Test

4. C) 5 A)
.( 10 (0)

3 (8 5 8)

Actual Test
listening Test
In the Listening Test, you will be asked to demonstrate how well you understand spoken English.
The entire Listening Test will last approximately 45 minutes. There are four parts, and directions are
given for each part. You must mark your answers on the separate answer sheet. Do not write your
answers in your test book.
Part 1 .'
Directions For each question in this part, you will hear four statements about a picture in your test
book. When you hear the statements, you must select the one statement that best describes what
you see in the picture. Then find the number of the question on your answer sheet and mark your
answer. The statements will not be printed in your test book and will be spoken only one time.
Look at the example item below.
Example
Statement (8), "The man is working at the desk," is the best description of the picture, so you
should select answer (8) and mark it on your answer sheet.

1.
2.
www.nhantriviet.com
3.
4.

5.
6.
www.nhantriviet.com '+l.lIit.iiii~ I 205

7.
8.

9.
10.
www.nhantriviet.com I 207
Part 2
Directions You will hear a question or statement and three responses spoken in English. They will
not be printed in your test book and will be spoken only one time. Select the best response to the
question or statement and mark the letter (A),(8), or (C)on your answer sheet.
Example
You will hear Where is the meeting room?

You will also hear (A)To meet the new director.
(8) It's the first room on the right.
(C) Yes, at two o'clock.
The best response to the question "Where is the meeting room?" is choice (8), "It's the first room
on the right," so (8) is the correct answer. You should mark answer (8) on your answer sheet.

Part 3
Directions You will hear some conversations between two people. You will be asked to answer
three questions about what the speakers say in each conversation. Select the b st response to
each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will
not be printed in your test book and will be spoken only one time.
41 . What is the problem? 44. Who most likely are they?

(A) The woman does not know how to (A) Journalists
get to the man's office. (8) Photographers
(8) The copy machine is not working (C) Office workers
properly. (D) Party organizers
(C) The man is late for his appointment.
(D) The woman can't go to the office 45. Who has the pictures now?
today. (A) The receptionist
(8) The photographer
42. Who most likely is the man? (C) Ellen
(A) An auto mechanic (D) John
(8) A photocopier technician
(C) A new assistant 46. What will the man most likely do next?
(D) A coffee shop owner (A) Pick out the pictures he wants
(8) Take a walk to the photo shop
43. When will the man most likely get to the (C) Post the pictures on the bulletin board
woman's office? (D) Go to see a co-worker
(A) In the morning
(8) During lunch
(C) In the afternoon
(D) In the evening
www.nhantriviet.com 'M.lI'i.lii Jii!3U. I 209

59. What are they talking about? 65. What does the man suggest the woman
(A) The man's promotion do?
(B) A newspaper article (A) Catch a taxi
(C) The woman's secretary (B) Shop at the grocery store
(D) The man's computer (C) Take a bus
(D) Park her car in the lot
60. What does the man ask the woman to do?
(A) Bring him a copy of the paper 66. Where is this conversation most likely
(B) Come and fix his computer taking place?
(C) Conduct an interview in his place (A) In a parking lot
(D) Talk to his client (B) At a bus stop
(C) In an office building
61. How will Jack receive the article? (D) In a train station
(A) By fax
(B) By mail 67. What does the woman want to know?
(C) Bye-mail (A) How often the bus comes
(D) By a messenger (B) When the man will meet her at the
train station
(C) How far the train station is
62. What is the problem? (D) Where to park her car
(A) Mr. Sanchez forgot to place an order.
(B) A delivery will be late.
(C) They are running late for a meeting. 68. When will the training session take place?
(D) The man made the wrong order. (A) During lunch today
(B) Tomorrow afternoon
63. When will the man use the brochures? (C) This evening
(A) This weekend (D) Tomorrow morning
(B) Next Monday
(C) Today 69. Where will the training be held?
(D) Tomorrow (A) In the president's office
(B) In the executive lounge
64. What will the woman do for the man? (C) In a big meeting room
(A) Hand out the brochures to the (D) In a coffee shop
seminar attendees
(B) Place an order for more brochures 70. What does the man want to do before
(C) Make a speech at the seminar the training session starts?
(D) Arrange a special delivery on the (A) Have lunch with the woman
weekend (B) Review some things with the woman
(C) Relax in the executive lounge
(D) Drink coffee with a client
www.nhantriviet.com
Part 4
Directions You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question
and mark the letter (A),(B), (C),or (0) on your answer sheet. The talks will not be printed in your
test book and will be spoken only one time.
71 . What is the current weather like outside? 74. Who most likely is talking?
(A) Sunny (A) A bus driver
(B) Rainy (B) A tour guide
(C) Cloudy (C) A store clerk
(0) Muggy (0) A waiter
72. When will it rain? 75. Why is the speaker talking?

(A) This afternoon (A) To ask the people to get back on the
(B) This evening bus
(C) Tomorrow (B) To let the people know of the change
(0) This weekend in schedule
(C) To warn the people of the bad
73. What will the temperature be like on weather expected today
Saturday? (0) To provide some information about
(A) 20 degrees Celsius the civic center
(B) 25 degrees Celsius
(C) 28 degrees Celsius 76. When will they most likely leave the civic
(0) 30 degrees Celsius center?
(A) Right now
(B) At lunchtime
(C) After lunch
(0) In the evening
212 TOEIC Academy .www.nhantriviet.com

77. When will the blood drive take place? 83. Who most likely is giving the talk?
(A) Today (A) Mr. Lester

(8) Monday (8) A sales manager
(C) Wednesday (C) One of the sales reps
(0) Friday (0) A manager from the York regional
office
78. Where will the event take place?
(A) In the cafeteria 84. What will Mr. Lester talk about?
(8) In the foyer (A) The upcoming sales campaign
(C) At the hospital (8) The know-how of selling
(0) In the conference room (C) His new managerial position
(0) How to get to the York region
79. How long will the blood drive last?
(A) 1 hour 85. What will happen next?
(8) 2 hours (A) An award will be given out.
(C) 3 hours (8) The manager will give everyone a gift.
(0) 4 hours (C) The sales campaign will commence.
(0) Mr. Lester will give a speech.
80. Who is the intended audience of this talk?

(A) Factory supervisors 86. What is the speech mainly about?
(8) Safety inspectors (A) To thank Mary for making the biggest
(C) Production managers sale in the company's history
(0) Plant employees (8) To encourage employees to work
harder in the coming days
8l. What should the listeners do first when (C) To show gratitude to those who have
they come to work? excelled at their jobs
(A) Put on their safety equipment (0) To welcome new employees to the
(8) Punch in their times company
(C) Read the schedule
(0) Check the notice board 87. How long has this award been given out?
(A) 5 years
82. What are the listeners asked to put on (8) 10 years
before entering the worksite? (C) 20 years
(A) Safety glasses (0) 25 years
(8) Long boots
(C) Hard hats 88. What will Ms. Carlson most likely do next?
(0) Long pants (A) Accept an award
(8) Go back to work
(C) Introduce the next speaker
(0) Present the award
www.nhantriviet.com
89. How long has Bargain City been in 95. Who is John?
business? (A) A reporter
(A) For 1 year (B) A policeman
(B) For 5 years (C) A bus driver
(C) For 10 years (D) An actor
(D) For 25 years
96. How many vehicles were involved in the
90. What does Bargain City sell? accident?
(A) Sports equipment (A) One
(B) Home appliances (B) Two
(C) Stationery (C) Three
(D) Clothing (D) Four
91. How long will the sale last? 97. What will be aired next?
(A) Two days (A) A weather update
(B) Three days (B) A traffic update
(C) Four days (C) Some advertisements
(D) Five days (D) The headline news
92. When will the bus for Boston depart? 98. What is the talk mainly about?
(A) At 10:00 (A) An introduction of a new employee
(B) At 10:15 who has joined the company
(C) At 10:30 (B) An award the company staff won
(D) At 11:00 (C) A new building they will move into
(D) A plan for the company to hire more
93. What should those heading to Boston do workers
now?
(A) Sit in the waiting area 99. What will happen next week?
(B) Listen for an updated announcement (A) The construction will come to an end.
(C) Get a refund on their tickets (B) The employees will move into a new
(D) Line up at the gate building.
(C) A new project will commence.
(D) Some new office supplies will be
94. What does the speaker mention about delivered.
the bus from Detroit?
(A) It broke down on the highway. 100. When will they start looking for new
(B) It is caught in heavy traffic. workers?
(C) It runs every half hour. (A) Next week
(D) It will begin boarding in fifteen (B) In two weeks
minutes. (C) Next month
(D) Next year

NO TEST MATERIAL ON THIS PAGE
www.nhantriviet.com eoioUitoiiiiJiiJU. I 215

Reading Test
In the Reading Test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading Test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible
within the time allowed.
Part 5
Directions A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the letter
(A), (8), (C), or (0) on your answer sheet.
101. Starting next month, the security 104. Thanks to the --------- of the deadline,
--------- working for eight hours a day. the construction crew was able to com-
(A) was plete their work on time.
(8) are (A) extended
(C) has been (8) extend
(0) will be (C) extendable
(0) extension
102. The hotel reservations --------- the
executive officer will be made by his 105. Candidates should send their appli-
secretary. cation form and resume either by fax
(A) by --------- by mail.
(8) about (A) or
(C) for (8) as
(0) in (C) nor
(0) and
103. The manager in charge of Europe
should visit all the branches in the 106. Customer --------- is one of the most
region ---------. important factors in the hospitality
(A) regularly industry.
(8) widely (A) satisfy
(C) recently (8) satisfaction
(0) brightly (C) satisfactory
(0) satisfactorily

107. Sales of the 30G storage device were 112. Please refer to the minutes of the last
not very satisfactory last month, but are staff meeting --------- you requested.
expected to rise ---------. (A) then
(A) openly (8) that
(8) nearly (C) what
(C) urgently (D) when
(D) shortly
113. In response to your request, we will
108. Despite the bad weather, the outdoor send your invoice --------- from your
concert was --------- attended by the shipments.
band's excited fans. (A) jointly
(A) well (8) diversely
(8) quite (C) separately
(C) many (D) partially
(D) some
114. Ms. Samantha will be the new director
109. Please be informed that --------- entry for the system update, and those work-
was chosen for the first-place prize this ing with her should report to ---------.
year. (A) she
(A) you (8) herself
(8) yourself (C) hers
(C) yours (D) her
(D) your
115. Due to lack of finance, the hospital res-
110. The new city governor is considering toration project has been --------- until
--------- the historic palace to its original next year.
shape. (A) expected
(A) restarting (8) scheduled
(8) regaining (C) continued
(C) restoring (D) postponed
(D) replacing
116. Most serious problems with the com-
111. Overseas sales staff should speak fluent puter system arise from people ---------
Spanish to communicate --------- with installing illegal software.
the local customers. (A) known
(A) effect (8) knowingly
(8) effectively (C) knowledge
(C) effective (D) knowledgeable
(D) effectiveness
www.nhantriviet.com
117. The machine prints --------- a ticket 122. When Ms. Myer --------- Beijing for an
right after the customer enters his or her international conference, she will meet
reservation number. with the regional manager as well.
(A) of (A) visits
(B) within (B) to visit
(C) between (C) was visiting
(0) out (0) visiting
118. Thanks to their efficient work, the prod- 123. InfoWorks Technology has been dedi-
uct --------- will be offered a better cated to offering --------- products at
contract. reasonable prices.
(A) developers (A) skilled
(B) developments (B) earnest
(C) developed (C) tactful
(0) develops (0) reliable
119. We, at Smithan, Inc., ensure a --------- 124. --------- in the entertainment and art in-
working environment to improve dustry has dramatically increased in the
employee morale. last few years.
(A) pleasant (A) Competition
(B) tender (B) Competitor
(C) confident (C) Competitive
(0) fragile (0) Compete
120. Mr. Canberra removed some tables 125. --------- a news report, the agricultural
from the presentation slides because industry has recently generated more
they were too ---------. profits than ever before.
(A) distract (A) According to
(B) distraction (B) Nevertheless
(C) distractedly (C) Even though
(0) distracting (0) As if
121. All employees are requested to attend 126. The city governor is taking ---------
the dinner in --------- of this year's measures to shift passenger traffic from
success. road to rail.
(A) progress (A) signify
(B) celebration (B) significant
(C) approval (C) significantly
(0) encouragement (0) significance

127. The heating system malfunctioned due 132. After Mari Kaketa --------- Naltech Re-
to a maintenance problem that --------- search, she dramatically improved its
last night. payroll system.
(A) emerged (A) joins
(B) engaged (B) joined
(C) released (C) is joining
(D) reacted (D) has been joining
128. Last Friday, marketing staff from all of

the branches --------- at Canaan Valley 133. Unicendial Design has consistently
Resort for a quarterly meeting. focused on effective communication
(A) convene ---------its employees.
(B) convened (A) under
(C) convenes (B) past
(D) convening (C) among
(D) behind
129. Many --------- scientists around the
world were invited to the 20th annual 134. After only 2 months of use, the tires were
Science Expo held in Bangkok. beginning to show signs of ---------.
(A) definite (A) decrease
(B) customary (B) shape
(C) notable (C) limit
(D) elaborate (D) wear
130. Current sales trends reveal that custom- 135. The recent hike in sales of the IZIP
ers are --------- concerned with product mountain bike is mainly due to ---------
designs. efforts to improve product quality.
(A) excess (A) deliberates
(B) excessive (B) deliberately
(C) excessively (C) deliberate
(D) excessiveness (D) deliberating
13l. Halloween parades did not interest 136. By merging with Amico Electronics, ATE
many residents two years ago, but ac- will stay in the top --------- among flat
tively promoting them attracted more TV manufacturers.
people in --------- years. (A) position
(A) subsequent (B) order
(B) next (C) schedule
(C) followed (D) record
(D) late
137. Adding more professionals to Linc 139. Our new --------- account will earn you
Realty will appeal to more homeowners higher interest on every dollar you
--------- the area. deposit.
(A) somewhat (A) save
(B) moreover (B) saved
(C) throughout (C) savings
(0) everywhere (0) safely
138. Securing customers' personal informa- 140. If you wish to know whether you ---------
tion may be a --------- element to tech- for a mortgage, simply click on the link
nology executives. provided below.
(A) key (A) equip
(B) handy (B) supply
(C) marginal (C) arrange
(0) complete (0) qualify

Part 6
Directions A word or phrase is missing in some of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the letter
(A),(8), (C), or (0) on your answer sheet.
Questions 141- 143 refer to the following memo.
To: All employees

From: Travis N. Freeman, Vice President
Date: June 2
Re: Employee of the Month
On behalf of Pine Mart, I would like to present this month's Employee of the Month
Award to Ms. Carla Mcfall. Ms. Mcfall has been with Pine Mart for almost three years.
She to work with us part-time while she was in high school.
141. (A) starts
(B) will start
(C) started
(D) is starting
Over the years, she committed herself to excellent customer service. As a result, her
division has received much fewer complaints from customers compared to other
sections. Additionally, she got involved in a new customer management system,
which led our company to an industry _ that it is today.
142. (A) leader
(B) leadership
(C) leading
(D) leads
In conjunction with the reward, Ms. Mcfall will be offered a to a manager of

143. (A) object
(B) increase
(C) notice
(D) promotion
the dairy section.
Congratulations to Ms. Mcfall on her performance.
Travis N. Freeman, Vice President
Pine Mart
www.nhantriviet.com Ma.i.pi'.i. I 221

I I 1'1111111111111, 111111 11111111111 I 11111111 11'1 II
Job Opportunity
October 5
In accordance with its rapid expansion, Amdated Technology Partners __ energetic

144. (A) sought
(8) was seeking
(C) is seeking
(0) will have sought
software developers to work at our Atlanta headquarters.
Successful candidates must have a minimum of three years' work experience in

commercial software development, especially in a dynamic work __ '
145. (A) nature
(8) environment
(C) office
(0) condition
Knowledge of foreign languages is a plus. The work will start __ November 1.

146. (A) until
(8) on
(C) since
(0) through
If interested, please send us your resume and a cover letter to Jennifer Bruening at
Jenni@Amdated.com no later than October 15.
II "1111 I 111111111111111111111 III I' "" 111111

Questions 147- 149 refer to the following letter.
Dear customers of Equips Shipping,
A recent in fuel prices has made Equips Shipping adjust our shipping rates.
147. (A) rise
(8) proposal
(C) shortage
(0) benefit
Prices for deliveries within the NYC area will'remain unchanged; however, rates for out-
of-city and out-of-state shipments will increase by five percent. The revised price list is
148. (A) enclose

(8) enclosed
(C) enclosure
(0) enclosing
All the changes will be effective as of July 1. We sincerely any inconvenience this
149. (A) doubt
(8) bother
(C) concern
(0) regret
will cause you.
We appreciate your continuous support of Equips Shipping.
Sincerely,
Robert Matson
Marketing Manager, Equips Shipping
www.nhantriviet.com '+#.lIii"iliJli%iM~ I 223

Questions 150- 152 refer to the following e-mail.
To: All managers (allmanagers@mategrated.com)

From: jacob j. Reagan (jacobreagan@mategrated.com)
Date: September 24, 2007
Re: Product Returns
Please be advised that as of November 1, 2007, Mategrated Electronics a

150. (A) will implement
(8) implemented
(C) implementing
(D) is implemented
new policy that ensures a full refund on any purchase for a longer period of time. The
new policy will allow all merchandise to be returned within 180 days of purchase
that it has no signs of wear.
151. (A) whereas
(8) once
(C) provided
(D) however
For any refunds, customers should bring the item in its original package as well as proof of
purchase. We request that managers notify everyone of this new policy so they can follow
all proper
152. (A) precautions
(8) procedures
(C) proposals
(D) productivity
Regards,
jacob

NO TEST MATERIAL ON THIS PAGE
www.nhantriviet.com 'a"'li".'w~ I 225

Part 7
Directions In this part, you will read a selection of texts, such as magazine and newspaper
articles, letters, and advertisements. Each text is followed by several questions. Select the best
answer for each question and mark the letter (A),(8), (C),or (0) on your answer sheet.
Questions 153- 154 refer to the following advertisement.
HM Communication Services has added an online payment option with

which you can quickly and automatically pay your monthly phone bill. Sign
up for the online payment service and add your credit card or bank account,
and we will automatically withdraw the payment amount from your financial
institution. In addition to never making a late payment again, our online
service provides you with access to past and current billing statements 24 hours
a day, 7 days a week. Sign up today at ~.hmcommonline.co.kr.
153. What is an advantage of signing up for the online payment service?

(A) Nonstop access to billing statements
(B) Discounts on telephone bills
(C) An upgraded calling plan
(D) A waiver on all future late fees
154. How are customers able to sign up for the online payment service?
(A) By visiting an office
(B) By mailing an application
(C) By calling the local office
(D) By going to a website

NOTICE OF PUBLIC MEETING
A voluntary neighborhood meeting is scheduled for July 15 in response to the city

council's plan to build a new water purification plant. The current propos d location
for the plant is at the intersection of Main Street and Columbus Avenue whereby
the existing plant on Rogers Avenue will be demolished. Construction is estimated
to last four months, and it will cause delays in traffic along Columbus Avenue.
At this meeting, city council representatives will outline the details of the
construction. Afterwards, community residents will be able to ask questions and
discuss the advantages and disadvantages of the proposal.
The location of the meeting is at the Niles East High School auditorium. It will start
at 6:30 P.M. and is scheduled to end by 8:00 P.M. If you have any inquiries about
the meeting, please call the City Council Head Office at 674-9900.
155. What will take place on July 15?

(A) An old water plant will be demolished.
(8) Residents will have a discussion about a proposal.
(C) Construction will begin on Columbus Avenue.
(0) A school will host a party in its auditorium.
156. What will the city council propose at the meeting?

(A) To construct a new water plant
(8) To build a new high school
(C) To add a new street
(0) To decrease traffic in the city
www.nhantriviet.com 'a.t.!iii.iiii'" I 227

Cr~stalla's on Michigan
924 S. Michigan St.
Chicago, Illinois
410-544-4455
Crystalla's on Michigan invites you to engage in fine dining while basking in genuine history.
We are open Monday through Friday for breakfast, lunch, and dinner, and we specialize
in our world-famous homemade custard desserts, which are served nightly along with
fine wine. Originally opened in 1812 as the Michigan Tavern, Crystalla's was renovated
in 1988 to further reinforce its reputation of warm, Victorian hospitality and historical
reverence. Today, you can take pleasure in the grand dining room and regal tavern with
hardwood Roors, crystal chandeliers, and original fireplaces that preserve the wonderful
history of the nineteenth-century tavern.
We offer: Private rooms for all occasions

Full-service catering
Live baroque quartet from 8 P.M. to 11 P.M.
Outdoor patio dining area (open during spring and summer)
Bring this ad and receive $15.00 off dinner for rwo

OR $10.00 off lunch for rwo.
This offer good until August 31.
157. What is being promoted? 159. What feature is NOT mentioned in the
(A) A restaurant advertisement?
(8) A hotel (A) Private areas for celebrations
(C) A theater (8) Outdoor dining
(D) An historical tour (C) Live jazz entertainment
(D) Catering
158. What's the last date the discount is
available?
(A) March 26
(8) June 15
(C) August 31
(D) December 27

To: All managers

(
) From: John Phillips, IT Manager, Technical Department
Re: Unused equipment (
)
There is much unused electronic equipment that should be moved out of your (
)
employees' offices. Bernardt Equipment Services will begin collecting the
) unused equipment for only one week. Starting August I, BES staff ill pick
up the equipment and either redistribute the various items or donate them (
)
to charitable groups. Please contact Thomas Edwards in the IT Department
(
) by this Thursday to schedule collection. Please note that the only equipment
eligible for collection is that with a BES label on it. (
)
Thank you for your cooperation. (
)
(
160. What is mainly discussed in the memo?

(A) Moving unused equipment
(B) Collecting used equipment
(C) Selling unused equipment
(0) Servicing used equipment
161. What equipment will BES collect?

(A) Equipment that has been used
(B) Equipment with a BES identification
(C) Equipment that only managers use
(0) Equipment without any defects
www.nhantriviet.com Ma'i.liil'Niill'. I 229

To: Michael Pearson

From: Customer Service Center
Subject: Reservation #884-394
Date: Monday, May 19, 10:24:08
Dear Mr. Michael Pearson:
Thank you for choosing the Tiffany Hotel in Beverly Hills.

We are delighted to confirm your reservation with our hotel. Please review the
following information for accuracy.
YOUR SCHEDULE: YOUR ACCOMMODATIONS:
Check-in: Friday, July 2 Room rates:

Check-out: Sunday, July 4 Friday: $150
Number of rooms: 1 Saturday: $200
Number of guests: 2 Total: $350
Room Description: 1 king-sized bed;
wireless Internet access available for a
$30 fee
DEPOSIT AND CANCELLATION POLICY

A deposit in the amount of half of your total expected bill will be charged to your
credit card. A full refund on your entire deposit is available only if you cancel your
reservation no later than two days before your check-in date. Cancellations the day
before your check-in date will incur a cancellation fee of $50. No refund on your
deposit is provided if you cancel your reservation on the day of your scheduled
check-in.

162. When is Mr. Pearson's scheduled departure from the hotel?
(A) July 21
(8) July 4
(C) July 2
(0) July 6
163. What is the amount of the deposit?

(A) $150
(8) $155
(C) $175
(0) $200
164. What will happen if Mr. Pearson cancels his reservation on the day of his scheduled arrival?
(A) He will not be refunded his deposit.
(8) He will be refunded only half the deposit.
(C) He will be refunded his deposit in full.
(0) He will be refunded his deposit less $50.
www.nhantriviet.com
Firstar Banquet Hall

575 Wright Road
Dallas, TX 45654
Phillip Rogers
5254 Jefferson Drive
Phoenix, AZ 85201
March 21
Dear Mr. Rogers,
This letter is to confirm your reservation at the Buckingham Ballroom on Saturday.

June 16. from 5 P.M. to 10 P.M. When we last spoke. you informed us that there
will be 350 patrons attending the wedding reception on June 16. I have made a
note of this in the company's reservation system. Please forward a final count to
my attention by May 15 at the latest.
In order to complete your reservation, you must send us a nonrefundable deposit

of $1,000.00 by April I. We accept checks and credit cards. If you intend to pay by
check, please make it payable to the Firstar Banquet Hall. If you should choose
to pay by credit card, please call me directly. and I will personally process your
deposit payment.
Our chef has been working on a new bridal dinner menu, which I will send to you
by the end of the week. Please indicate which meals you would like to be served at
your reception by marking the corresponding items on the menu and returning the
menu to us.
We eagerly anticipate seeing you in June. If you have any questions or concerns,
please feel free to call me directly at 1-800-677-5740 ext. 390588 at any time.
Sincerely,
James Lim

165. What is the purpose of this letter?
(A) To advertise a banquet hall
(B) To make a complaint
(C) To confirm a business interview
(0) To confirm a special plan
166. By what date does Mr. Lim want to know the final number of guests?
(A) March 21
(B) April 1
(C) May 15
(0) June 1
167. What will Mr. Lim send to Mr. Rogers?

(A) A dinner menu
(B) A reservation application
(C) A list of the chefs' names
(0) A nonrefundable deposit
168. What is NOT mentioned in the letter?

(A) The operating hours of Firstar
(B) Mr. Rogers' address
(C) The date of the reception
(0) Mr. Lim's direct phone number
www.nhantriviet.com
Questions 169- 171 refer to the following notice.
To All DMC Employees Using the Newburgh Health Club
Effective July 1, corporate membership rates will change. While this means an
increase in the amount you will pay, remember that DMC employees and their families
still receive a considerable discount.
The Newburgh Health Club offers individual and family plans for weekdays only,
weekends only, or for seven days a week. The new monthly rates are listed below.
OMC Corporate Membership

The Newburgh Health Club Membership Plan
Individual Family
eekdays Only (Mon Fri 6 a.m. - 10 p.m.) $22 $55

eekends Only (Sat Sun 6 a.m. - 8 p.m.) $22 $55
rull Membership (Weekends 6 a.m. - 8 p.m. and Weekdays

$40 $100
63.m - 10 p.m.)
Executive Membership (all the benefits of full membership

$48 $120
plUS the services of a nutritionist and personal trainers)
DMC employees who are interested in becoming new members of the health club
can pick up application forms from Donna Lin in room 701.
169. What is the purpose of the notice? 171. What is stated about the executive
(A) To advertise a job opening at a fitness membership?
center (A) It is less expensive than the full
(8) To give notice of a price change at a membership.
health club (8) It allows the use of the club on week-
(C) To inform club members of a sched- days and weekends.
uling change (C) It includes meals served at the club.
(0) To publicize the opening of a new (0) It is available only to newly hired OMC
health club employees.
170. What is the monthly rate for full mem-

bership for the family of an employee at
OMC?
(A) $40
(8) $55
(C)$100
(0) $120

.s' VV'VV'v"VVV'v VV'v"VVV VVVVVV'VVVVV'V"v'VVvVvVvVVVVVV VV'v VVV'v 'VVVVVVv-V-V vv V'V"V"'V'VV VVVVy \..-(
> ~
Job Opening: Sales Director ~
The prominent computer parts supplier in the nation, CED Solution is seeking ~
<
<
a Sales Director to work in the Chicago office. The director is expected to travel ~
about 50% of the time to our office locations in Amsterdam, Seoul, and ubai. The <
$
director's responsibilities will include increasing sales volume and servicing existing <
<
customers. Applicant qualifications include an accredited university master"s ~
degree, at least 3 years' experience as a manager, and expert knowletlge in the $
computer services field. A competitive salary and benefits are offer d with this ~
position. ~
~
If you are interested in the position, please send a copy of your c vcr letter, ~
resume, and salary requirements no later than September 25 to: ?
~
Jim Beaman, Human Resources Director, CEO Solutions ~
21 Bowery Drive, New York, New York ~
5
Phone calls regarding this position will not be accepted.
~
,f
172. To what place must the resume be sent?

(A) Chicago
(B) New York
(C) Dubai
(D) Taiwan
173. What is a requirement for an applicant?

(A) 2 years' experience in managing
(B) Knowledge of Internet security
(C) A mastery of sales and marketing
(D) Detailed knowledge of computer services
174. What was NOT asked of the applicant to send?

(A) A resume
(B) Information about the expected salary
(C) Information about ethnicity
(D) A cover letter
175. What is the deadline for an application?

(A) September 25
. (B) September 5
(C) September 15
(D) September 1
www.nhantriviet.com
Questions176-180 refer to the following information.
Ferreck- Tech.com Business Prospectus Search

Business Prospectus News and Events Products and Services
Ferreck- Tech: Business Prospectus
Ferreck- Tech specializes in the design and production of memory cards used in
computers, televisions, cameras, and slot machines. While our headquarters is
in St. Petersburg, Russia, we have production plants in Taiwan and Nigeria and a
regional sales office in Berlin, Germany.
Our acclaimed and reliable products, along with our excellent customer service,
have increased our sales by 30% since last year. Our company has been an
industry leader during the last decade and is expected to have sales of over US
$21 million this year.
We have serviced customers such as MicroTek Computers and ItaeHwan

Electronics. Our sales model only allowed us to do business with computer
and office supply companies, but, recently, we have made 10-year agreements
with some personal electronics companies. In addition to increasing our sales,
we have begun construction on a plant in the USA to begin marketing our
sales to North America. We expect that our international business will increase
substantially in the next year.
To receive more information about our company, please send an e-mail to

information@Ferreck-tech.az.com.

176. What product does the company mainly sell?
(A) Computer monitors
(B) Memory equipment
(C) Camera batteries
(D) Computer keyboards
177. Where is Ferreck-Tech based?

(A) In Russia
(B) In Germany
(C) In Taiwan
(D) In Australia
178. According to the information, what does Ferreck-Tech plan to do in the future?
(A) Begin production in North America
(B) Increase sales in South America
(C) Decrease production in all plants
(D) Purchase another company
179. How have Ferreck- Tech's sales been in recent years?

(A) Sales have decreased in North America.
(B) Sales have remained the same.
(C) Sales have increased since last year.
(D) Sales have decreased since last year.
180. What will occur in the USA?

(A) The company headquarters will move there.
(B) A production plant will be built there.
(C) A production plant will be relocated there.
(D) Some company employees will go on strike there.
www.nhantriviet.com
Questions181- 185 refer to the following letter and fax.
1< Mr. & Mrs. Rogers

7164 Wright Street
Wilmont, IL
Mrs. Jennifer Beanie

Bayland Furniture
9900 S. 1st Avenue
Springfield, IL
Dear Mrs. Beanie,

We ordered and received our sofa yesterday, and we are very satisfied. The sofa's fabric
quality and style are excellent. We would also like to order the matching side table. Because
our apartment is so small, we can only order one side table, but the side tables are sold only
in pairs. We would like to know if it is possible to purchase only one side table. The sofa
and tables are on page 97 of your catalogue.
We hope that you can accommodate our request. We are very pleased with your service and
hope to purchase more furniture from your store in the future.
We hope to hear from you soon.
James and Phyllis Rogers
TO: Peter Travelers Number: 150 - 755 - 6196

FROM: Jennifer Beanie Number: 150 - 533 - 1396
fl Urgent n For review D Please comment 00 Please reply

Dear Peter,
I received an order from a customer for one side table even though the tables are
only built and sold in pairs. The customer is a long-time patron, and I am wondering
whether you can fulfill this request. They also have made many compliments about
the excellent way you build and design furniture. The side tables are on page 97 of
our catalogue.
Please inform me of the possibility of sending only one side table to our store. I
understand that you are very busy fulfilling other orders, but these customers are so
eager to purchase your products that they have asked us to inquire quickly.
Thank you for your consideration.
Jennifer

181. What are Mr. and Mrs. Rogers asking for from Mrs. Beanie?
(A) An item from the catalogue
(B) An exchange
(C) A special discount
(D) A refund
182. Which of the following is true about Mr. and Mrs. Rogers?
(A) They are unhappy with their purchase.
(B) They have three young children.
(C) They own a very small apartment.
(D) They prefer sofas to beds.
183. Where does Mrs. Beanie work?

(A) In the city of Wilmont
(B) At Bayland Furniture
(C) At a store on Wright Street
(D) At Wilmont Furniture
184. What is NOT suggested about Mr. Travelers?

(A) He is busy at his job.
(B) His work is of good quality.
(C) He has agreed to Mrs. Beanie's request.
(D) He has worked with Mrs. Beanie before.
185. In the fax, the word "compliments" in line 3, paragraph 1 is closest in meaning to:
(A) Praise
(B) Criticism
(C) Disapproval
(D) Displeasure
www.nhantriviet.com 'q.toiiil.iiiiiii!3'. i 239

Questions 186- 190 refer to the following e-mail messages .
.".
Date: November 21
To: Jared Bronks, Sylvia Stevens (S.Stevens@fruitseliers.com)
From: Jonathan Humbrooks (JonHum@fruits4export.com)
Subject: Domestic Fruit Order #293945
We appreciate your continued business and have sent 3 boxes of peaches to your store
in Atlanta this morning. However. we are sorry to inform you that we could not fulfill your
original order of a total of 6 boxes. All of our peaches are out of stock for the rest of the
year and will not be available for purchase until next October.
We always want to send all of the fruit that our customers order. but. due to the early
arrival of winter in North America this year. the peach harvest was very small. In addition.
peaches are in heavy demand due to the popularity of peach pies this year. We always want
to meet demand. but circumstances outside of our control have caused us trouble.
I have a good friend who owns a peach farm in Brazil and who may have peaches still available
for sale. If you are interested in having me arrange for the extra 3 boxes of peaches to be
shipped to your address. I should be able to arrange an order for you.
Thank you for continued business and for ordering our world-famous peaches.
J. Humbrooks
Sales Manager
+ "
.".
Date: November 23
To: Miguel Hernandez, Brazil Peach Company
From: Jonathan Humbrooks, Fruits4Export
Subject: International Fruit Order Inquiry
Hello. Mr. Hernandez.
I have just run out of peaches and was wondering if you had any more left for sale. If you do.
could you please send at least 3 boxes to my warehouse in Atlanta? I know that the price
of peaches has risen lately and would be willing to pay the extra cost.
Will I see you at the next Fruit Association of North America Conference at the Bowery
Hotel this January? It has been a long time since I have seen you in person. and I am
wondering how you and your family are doing. When you get the chance. please give me a call
so that we can catch up.
Best wishes to you this season.
J. Humbrooks
+11

186. What does the first e-mail show about Mr. Humbrooks?
(A) He is in charge of sales.
(B) He lives in Europe.
(C) He is a fruit expert for a newspaper.
(D) He only sells apples.
187. According to the first e-mail, what is a reason why the peaches are out of stock?
(A) The peaches were eaten by insects.
(B) The peaches were destroyed in a fire.
(C) The peaches were affected by cold weather.
(D) The peaches were used to make salads.
188. What solution is proposed to Jared Bronks by Mr. Humbrooks?

(A) To order apples instead of peaches
(B) To wait for the next season to order more peaches
(C) To cancel the remaining order of peaches
(D) To ask another company to provide the peaches
189. Where does Mr. Humbrooks ask Mr. Hernandez to send the peaches?
(A) Directly to Jared Bronks and Sylvia Stevens
(B) To Mr. Humbrooks' warehouse
(C) To a customer in Houston
(D) To a warehouse in Brazil
190. Where might Mr. Humbrooks and Mr. Hernandez meet in person?
(A) At a special conference
(B) At a warehouse in Brazil
(C) At Mr. Humbrooks' home
(D) At the Tiffany Hotel
Questions 191-195 refer to the following memorandum and report.

Date: February 15
From: Austin Sawyer, CEO
To: The Director of Accounting; the Director of Human Resources;
Chief Financial Officer
Attached is a copy of the company's previous year's spending report for extracurricular
activities. An independent accounting firm, Merck & Brothers, prepared this report.
Our total spending for last year did not exceed our budget, but we did see a slight
uptick in advertisement spending. As such, we must get together to discuss ways on how
we can control the amount of spending on advertisements. I have proposed a meeting
for Thursday, February 23. Please reply about your availability then.
2006 Expense Report
Company: Princeton Engineering

Contact: Lisa Goldsmith, Vice President of Operations
- . . .. .. . ..
Recruitment $1,000 2,500 1,500 2,000 1,400 2,200
Advertisement $2,100 2,200 2,300 2,800 3,000 3,100
Equipment $2,000 2,100 1,900 2,000 2,200 1,800
Social Activities $200 150 450 100 650 150
Note:
Advertisement figures are calculated based on dollars paid to advertisement
agencies throughout 2006.
Advertisement expenses include payments for radio, television, and newspapers

ads. Princeton Engineering did not use Internet advertising.

191. Who wrote the memo?
(A) The Chief Executive Officer
(B) The Chief Financial Officer
(C) The accounting firm Merck & Brothers
(0) Lisa Goldsmith
192. In the memorandum, the word "uptick" in paragraph 2, line 2 is closest in meaning to:
(A) decrease
(B) increase
(C) stagnation
(0) drop
193. When is the meeting scheduled for?

(A) February 15
(B) February 28
(C) February 23
(0) February 18
194. In what year was the memo written?

(A) 2008
(B) 2007
(C) 2006
(0)2005
195. What type of advertising was not used by Princeton Engineering?

(A) Television
(B) Radio
(C) Internet
(0) Newspaper
www.nhantriviet.com iNolllioii:!,'" I 243

Questions 196- 200 refer to the following notice and letter.
Please support the Easterman Orchestra

The Easterman Orchestra has been a part of the local community for more than thirty years.
We have provided classical music and special events for people of all ages, and we wish to
continue to do this through the donations of our community residents. Your donations will
allow us to provide concerts at low prices for the whole community to enjoy.
Special benefits will be given to you for donating to the orchestra. The following list details
what benefits are given based on how much you donate.
Patron ($50 - $499):

Receive a free one-year magazine subscription to Orchestra Today along with two free
tickets to any weekday concert.
Artisan ($500 - $999):

Receive a 10% discount on all concert tickets for one year and two free tickets to any
concert of your choice, including weekends and holidays. You will also receive the
Orchestra Today year-long subscription and an Orchestra Today T-shirt.
Master Artisan ($1 ,000 or more):

Receive Artisan-level benefits plus two additional tickets. You will also be given a special
opportunity to dine with the orchestra conductor, Vladamir Meisterman, during a special
Christmas concert. Only Master Artisans will be invited to this special dinner session.
Donations should be sent to Michelle Pullman at 28692 Bowery Street, Dupage, WI. Please
make checks payable to the Easterman Orchestra.
For more ways on how to volunteer for and support the Easterman Orchestra as well
as other organizations in our local community, please contact Michelle Pullman at
(238)739-3739.
Thank you!
Dear Ms. Pullman,

As I do every year, I am excited ro donate ro the Easterman Orchesrra. I have enclosed a $1,500 check
payable ro your name.
I have also spoken to my family members about donating, and one in particular, my brother James, has
decided to donate at the Artisan level. However, he is unable to write checks at the moment and would
like to donate cash. Are donations in cash possible?
Please send my gratitude ro Mr. Meisterman for his continued dedication and the excellent
performances that he organizes every year. I sincerely anticipate another wonderful year of memorable
performances.
Sincerely,
Lisa Gromlin

196. Why was the notice published?
(A) To inform people of an emergency
(8) To ask people to support an organization
(C) To ask people to criticize the conductor
(0) To inform people of a new orchestra
197. What mistake did Ms. Gromlin make?

(A) She sent the letter to the wrong person.
(8) She sent too little money.
(C) She wrote the check to the wrong person.
(0) She misspelled Ms. Pullman's name.
198. What does Ms. Gromlin ask Ms. Pullman to do?

(A) Answer a question about ways to donate
(8) Provide a free T-shirt to her brother
(C) Refund a previous donation
(0) Send extra money to the conductor
199. What benefit will Ms. Gromlin receive that her brother will not?
(A) A 10% discount on all concert tickets
(8) A free T-shirt
(C) A free magazine subscription
(0) An invitation to a special party
200. What does James want to do?

(A) He wants to volunteer.
(8) He wants to give cash.
(C) He wants to visit the conductor.
(0) He wants to pay by credit card.
www.nhantriviet.com 'doH'!.' i:iJlihU I 245

4. (A) Trees surround the bench.
Actual Test (B) The bench is available at the moment.
--~~~~~---------~~--- (C) There is a pile of leaves on the bench.
Listening Comprehension I
i
I
(0) The trees in the park am being chopped
down.
1. (8) 2. (C) 3. (C) L.. (8) 5. (8) 5. (A) One man is talking to the other.
6. (A) 7 (C) 8. (0) a (A) 10. (0) (B) One man is holding a book.
(C) The men are taking memos.
11 (A) 12 (8) 13. (C) 14. (8) 15. (C) (0) The men are moving the chairs.
16. (AJ 17. (A) 18. (8) 9. (C) 20. (8)
21 (8) 22. (8) 23. (e) 24 (C) 25. (8) 6. (A) Some boats are docked next to the pier.
26. (C) 27 (8) 28. (C) 29. (8) 30. (8) (8) The water is very rough today.
31. (C) 32 (A) 33. (E) 34. (8) 35. (A) (C) Some boats are drifting out to sea.
36. (A) 37. (8) 38. (C) 39. (C) 40. (8) (0) There is a man fishing from the boat.
41 (8) 42. (8) 43. (C) 44. (C) 45. (A) 7. (A) The books are stacked on the floor.
46. (0) 47. (8) 48. (8) 49. (A) 50. (8) (8) A man is examining a book.
51 (C) 52. (0) 53. (C) 54. (8) 55. (0) (C) There are books filling the shelves.
56. (8) 07 (A) 58. (8) 59.(8) 60. (A) (0) A man is booking a table.
61. (C) 62 (8) 63 (B) 64. (0) 65. (C)

8. (A) The car is parked in the driveway.
66 (C) 67. (A) 68. (B) 69. (C) 70. (B)
(B) The lawn is being mowed.
71. (A) 72. (B) 73. (B) 74. (B) 75. (B) (C) The house is enclosed by a fence.
76. (C) 77. (0) 78 (B) 79. (C) 80. (0) (0) There are steps leading down to the sidewalk.
81 (C) 82. (A) 83. (B) 84. (B) 85. (0)

9. (A) Some fruits are displayed on the stand.
86. (C) 87. (0) 88. (Al 89. (C) 90. (0)
(B) The woman is slicing a melon.
91. (C) 92. (C) 93. (0) 94. (B) 95. (A)
(C) The goods are being discounted.
96. (C) 97. (C) 98. (0) 99. (A) 100. (B)
(0) A customer is buying some fruit.
10. (A) The people are hurrying to their destinations.

(B) They are working together indoors.
Picture Descriptions (C) The commuters are on their way home.

(0) The people are strolling in the same direction.
1. (A) The man is looking at the screen.
(B) The man is standing in the room.
(C) The man is pinning his nametag on. Question & Response
(0) The man is putting on his tie.
11. What is the new accountant like?
2. (A) He is setting up a fence. (A) He seemed very nice.
(B) He is walking down the mountain. (B) I'll count it over again.
(C) He is looking at the scenery. (C) I'd like that very much.
(0) He has reached the mountaintop.
3. (A) The books are being stocked.

(8) The librarian is helping the man.
(C) The shelves are filled with books.
(0) The tables are occupied at the moment.

12. Is there bank near here? 21. The toner needs to be replaced again.
(A) Roughly an hour ago. (A) Thank you. It will be very helpful.
(B) Yes, right around the corner. (B) Okay, I will take care of it now.
(C) I didn't hear him well. (C) Yes, the place is quite nice.
13. When will you take off? 22. Who should I talk to about the vacant position?
(A) For a week. (A) I'm leaving for my vacation tomorrow.
(B) To Tokyo. (B) Go and ask the receptionist.
(C) This afternoon. (C) By the end of this week.
14. Why did you select that house? 23. If you want to go over to the store, just let me
(A) The house is around here. know.
(B) It has a big backyard. (A) I will store it in the back.
(C) Just last week. (B) We can go over it later.
(C) Sure, I appreciate that.
15. Do you want to read this book after I'm done?
(A) No, I haven't read it yet. 24. They're predicting rain tonight, aren't they?
(B) Yes, it's almost done. (A) It will stop this afternoon.
(C) Yes, I do. Thank you. (B) Yes, the training starts soon.
(C) That's what I've been told.
16. Is David in his office today?
(A) No, he's gone to New York. 25. Are there any places to park around your office?
(B) The office is very big. (A) The place is two hours away.
(C) He's very close to him. (B) There is visitor parking in the front.
(C) I'll need to park my car there, too.
17. Where is the new guidebook for Montreal?
(A) Check the bottom shelf. 26. Why didn't you show up at the meeting?
(B) Susan will guide you there. (A) At 2 o'clock this afternoon.
(C) I really like that city, too. (B) In the main conference room.
(C) I had to visit a client.
18. Why is the door shut?
(A) With an electric lock. 27. When will you make the payment?
(B) The notice here says it's a restricted area. (A) From the Payroll Department.
(C) Yes, that will be much safer. (B) I'll deposit the money tomorrow.
(C) I'll try to make it for you.
19. How long has she been with us?
(A) She'll be here soon. 28. Who is going to train the employees?
(B) There are 20 members. (A) I think that will be held next Monday.
(C) Since last year. (B) It is supposed to rain this afternoon.
(C) I heard Mike is going to do it.
20. Did you bring the registration form?
(A) No, we don't deal with that firm. 29. Why did you come back so quickly?
(B) Oh no. I forgot it in my car. (A) He already came by earlier.
(C) Please fill in the blanks. (B) The meeting ended early.
(C) It's quicker that way.

30. Remember that the room gets very hot in the 38. The latest version of this virus program is
afternoon. downloadable from the website, isn't it?

(A) I'll take care of it in the morning. (A) No, it's up there on the third floor.
(B) It's from the direct sunlight. (B) I don't think it's a new one.
(C) I could use a new heater here. (C) It should be available.
31. How many employees are being transferred to 39. Pardon me, but where can I get a refund for
the new branch? this shirt?
(A) Yes, for several years I believe. (A) Actually, he returned it a while ago.
(B) The new branch will open next month. (B) All items have been discounted today.
(C) Around 20 people will be moved. (C) Go to the window over there.
32. Why can't I take College Street? 40. Would it be okay if I came in a little late
(A) It's blocked off. tomorrow?
(B) By bus. (A) I'm sorry. I won't be late again.
(C) Five miles. (B) Sure, but what's the reason?
(C) I don't think he has come in yet.
33. The projector is not working again.
(A) The project is going very well.
(B) That's twice already this week. Short Conversations
(C) Yes, we will work late tonight.
Questions 41-43 refer to the foil wing conversation.
34. We sent the client our pamphlet, didn't we?
W: Our copier has been acting strangely today.
(A) No, we didn't receive anything.
Could you come and take a look at it for us?
(B) Yes, a couple of days ago.
M: Okay, but did you check to see if any paper is
(C) All of our products are listed.
jammed inside?
W: Yes, I did, but that's not the problem. I think
35. Do you want a copy of the schedule now, or
the problem may be more serious.
can you wait until the convention?
M: All right, but I have to run across town this
(A) I'd like it now, please.
morning to fix a machine there, so I don't think
(B) No, we need 300 copies of it.
I can make it to your office until after lunch.
(C) Yes, in the main conference room.
36. Haven't I seen you somewhere?

. . .... ... ~. . . wing conversation .
W: John, did you see all the pictures we took at

(A) Yes, we met at a seminar last year.
the company party?
(B) It should be around here somewhere.
M: Yes, they were posted on the bulletin board,
(C) No, I will watch it tonight.
and I ordered a list of the pictures I liked. Did
you already get them developed, Ellen?
37. Could you tell me which bus goes to City Hall?
W: Yes, I picked up the pictures this morning and
(A) Yes, I've been meaning to tell you.
gave them to the receptionist. You should go
(B) Sorry, I am not from this area.
and see her.
(C) The bus runs every ten minutes.
M: Thanks. I'm thinking of printing some in the
company newsletter.

Questions 47-49 refer to the following conversation. Questions 56-58 refer to the following conversation.
M: Did you find out when the plumber is going to W: That was such a great movie. I am so glad that
be here to fix the broken pipe? you asked me to see it.
W: Yes, I called at 1 o'clock, and he said he was M' Well, I've been a real fan of Mark O'Reilly since
tied up in another building and would be here he made his debut in the baseball movie that
by 2. became a hit last year. Don't you think he's a
M: Okay, it's ten minutes to 2 right now. Could you great actor?
do me a favor and make sure the work goes W: Yes, he gave a wonderful performance in the
smoothly when he gets here? I have to step leading role of this movie. I think he is definitely
out of the office to meet a client but should be going to be nominated for an award this year.
back by 4 o'clock. M: Yes, I wouldn't be a bit surprised if he won the
W: Okay, I will see you later. best actor award.
Questions 50-52 refer to the following conversation. Questions 59-61 refer to the following conversation.
W: John, are you planning to go to Chicago to W: Jack, did you get a chance to read today's
attend the big conference tomorrow? I heard it's newspaper? There is an article written about
going to be great. the project you're working on.
M: Well, I really want to, but I can't. I just came M: Really? Could you bring a copy up to my office
back from a business trip in Europe, so I have for me?
so much work piled up on my desk. W: Actually, I am a bit busy right now. I have a
W: I'm sorry to hear that. Tell you what... "II take couple of em ails to send, and then I have to
my video camera with me, and I will film the step out of the office to meet a client. Tell you
speeches you'd like to see. what. .. I'll get my secretary to scan a copy and
M: Oh, that would be great. Thanks, Susan. e-mail it to you.
M: Okay, that will be fine. I'll take a look at it after I
Questions 53-55 refer to the following conversation. come back from lunch.
W: Have you sent out the shipment of computers

to the electronics shop yet? The owner just . .. . . .. . .
called and said he needs them within the hour. W: Mr. Sanchez, I'm sorry to tell you this, but I
M: The truck left ten minutes ago, so it should have some bad news.
arrive at the store in the next fifteen minutes. M: I hope it's not about the order I made. I really
Do you want me to check to see where the need the brochures by next week.
driver is now? W: Actually, we are running a bit behind schedule,
W: That's okay. So long as it has left, it'll be fine. so I'm afraid that it will be delayed by a few
Now could you do me a favor and get those days. However, if it is urgent, we will make a
boxes loaded on to the truck parked over there? special delivery on the weekend.
M: Okay, I will take care of that right away. M: Yes, I really must have them on Monday to give
them out to the seminar attendees.

Questions 65-67 refer to the following conversation. Questions77-79 refer to the foil wing announcement.
M: You don't need to take a cab to the train May I have your attention, staff? We have been
station. There is an express bus that will take told that there is a shortage of blood at Memorial
you there. Hospital, so we have gladly agreed to hold a
W: Oh really? Can you tell me where the bus stop blood drive here at our company. This Friday, from
is? 9 o'clock until 12, some of the nurses will be here
M: Of course. Just walk out of the building collecting blood in the lobby. Those who give a pint
through the back door. Go across the parking of blood will be given a free lunch at the cafeteria.
lot, and there is one around the corner in front We hope many of you will show up.
of the grocery store.
Questions 80-82 refer to the fo lowing instructions.
W: Thank you. Do you also know how often it
runs? When you come onto the factory floor each
morning, you are asked to look at the schedule to
Questions 68-70 refer to the following conversation. see which position you have been assigned to on
M: I'd like to remind you about the training session the production line for that particular day. You must
scheduled for two o'clock tomorrow. punch in your time to verify that you are present.
W: Yes, that's right. It's going to be held in the Also, don't forget to check the notice board by the
main conference room next to the executive supervisor's office to make sure that there aren't any
lounge, right? last minute changes in the day's schedule. Now,
M: Yes, but let's meet in my office first. I'd like to before you enter the factory site, pick up a pair of
go over a couple of things over a cup of coffee safety goggles and gloves. Thank you.
before the training session starts.
W: Sure, I'll be in your office right after lunch. Questions 83-85 refer to the f lowing talk.
As your manager, I have been working hard to
come up with a plan to make this sales campaign a
Short Talks
success. And in order to do that, I have something
very special to give to each team member here
Questions 71-73 refer to the following weather report.
today. However, before I give them to you, I want all
The weather outside at the moment is fantastic
of you to meet someone first. Mr. John Lester is a
with sunny skies and mild temperatures throughout
leading salesperson at our branch office in the York
the city. However, by this evening, rain is expected
region, and he is here to talk to us about his little
to come our way. Tomorrow, we will have beautiful
secrets today. Would everyone kindly give a warm
weather again. It is going to last throughout the
hand of applause for Mr. Lester?
weekend with temperatures rising to the mid-20s
by Saturday afternoon.
Questions 86-88 refer to the f 1I0wingspeech.
The next thing on our agenda this evening is the

Questions 74-76 referto the following talk.
presentation of awards for the hardest-working
Hello, everyone! We are going to have to cancel our
people in our company. Tonight is special because
trip to the beachside today because of the rain we
it has been a quarter of a century since we started
are getting. However, we will stay here at the civic
giving out this award. The awards will be presented
center and have lunch. There is a food court where
to ten of our best people who have worked at our
you can enjoy food from all over the world on the
company for more than ten years. The first person
first floor. You may also want to check out the gift
to get this prestigious award is Mary Carlson. Now,
shop and pick up some film and batteries. The bus
let's give a big round of applause for Mary.
is expected to arrive at 2 o'clock to pick us up.

Come to Bargain City this week, and join us to
celebrate our tenth year in business. From Tuesday
to Friday, all nine stores throughout the city will be
having sales of up to 25% off the regular prices on Incomplete Sentences
suits and casual clothes and 35% off the regular

prices on sportswear. So, if you're looking for 101 (f r ( 103 \A II I) f)
bargains, don't miss out on this sale of the century 1 lB. If
at the Bargain City store nearest you. t I 1 .:l (t ([J

11t, (8) 11 ([ 118 (A) 1 {[l\
.. Jr
I
1 1 I~ "l J
May I have your attention, passengers! Bus number 8. r

4-A heading for Boston will be boarding in a few 131 (Al ,3 (8) 1 3 e) (D (e
(I < 8
minutes. Please proceed to Gate 2 at this moment.
The bus is scheduled to leave in fifteen minutes at
10:30. This is also a reminder to all passengers that
Text Completion
bus 17 coming from Detroit is being delayed 30
minutes due to a terrible traffic jam on the highway.
'A \.> {D tJ
The heavy rainstorm is the reason. Thank you, and
111E(B) 14 (A) 148 (B) 9 (D) 1 (A
have a nice day.
1" r )
- ..
Thank you, John, for the weekend weather update. Reading Comprehension
Now, for our traffic update around the city. The
main highway leading into the downtown area is 'i I l " (B
backed up for miles due to an accident involving (C) \ 160. (A,) .,1 Ill) J P
a bus and two other vehicles. Fortunately, all the (e "- I ) )
drivers escaped with only minor cuts. According to tl U lor B

the police, the clean-up will take at least another (D) (C 1 5. (A r IRI I, \
hour. All motorists are asked to avoid Highway 31 o I If; 0 C
until about 5 o'clock. We will be right back with the tJ II <; p.
headline news right after the commercial break. P- (D\ (B) o (A F)
'93 IC 9 (R) I
~ ~\ r-
'I
19A I ) IL 0 IB
I'd like to apologize for the noise the construction
is making during the day. I know this can be
somewhat disturbing, but we hope you will bear
with it for a short while. As all of you know, we are
expanding our office space to get ready for the
expansion that is expected to happen early next
year. The construction of the new offices will be
completed by next week, so we are planning to
interview candidates for the new project starting
the Monday after next.

1

Uploaded by

Copyright:

Available Formats

1

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

1

Uploaded by

Copyright:

Available Formats

What is TOEIC and what areas does it test?

What is TOEIC and what areas does it test?

What is mentioned about the weather for today and tomorrow?

What is mentioned about the weather for today and tomorrow?

What is TOEIC?

Lesson Part 1. Look. Observe, Appreciate Part 2. When-Questions

Part 1. Walk, Hike, March

lesson Part 1. Build. Construct

Part 1. Play. Perform. Entertain

Part 1. Road Activities

Part 1. Around the House

Part 1. City Port / The Shore

Lesson Part 1. Presentations / Lectures Part 2. Suggestions / Requests

4 TOf Ie Academy www.nhantnvlet.com

Scripts & Answers 247

. :-~_ .. _ "__~._~.T OJE I,C_A cia d e m.y

TOEIC Test Areas

Vocabulary, grammar and idioms are not specifically American English.

6 TOEIC Academy www.nhantriviet.com

Reading 6 Text Completion 12

PART 3_Short Conversations

41 . Where is the conversation taking place?

42. What is the woman doing?

43. Where will the woman most likely go next?

8 I TOEIC Academy www.nhantriviet.com

71. What is the talk mainly about?

73. How are they going to achieve their goal?

Tickets will be on sale starting May 15 at www.shanghaiperformance.org. Advance ticket

opportunity for almost two years.

10 TOEIC Academy www.nhantrivlet.com

153. What is the notice mainly about?

181. What is Ms. Chase most concerned about?

184. What is NOT implied about the housing at Grand

Look, Observe, Appreciate

look out the window

14 I TOEIC Academy www.nhantriviet.com

CD Listen again and take dictation on the answer choices. 1.I.gljjtMI

Question & Answer Patterns

When did + S + V - ? When did Paul take off?

A week ago. During -.

When does [do] +8 + V -?

When will + 8 + V [be V-ing/be p.p.]?

When is [are] + 8 + going to + V?

When is [are] + 8+ expected to + V?

16 I TOEIC Academy www.nhantriviet.com

1. When did Jerry go to the head office?

2. When was Terry supposed to get here?

3. When were the directors supposed to be here?

4. When is the sales conference?

5. When does the meeting finish?

(A) 0 (8) 0 (C) 0 (A) _

(A) 0 (8) 0 (C) 0 (A) _

(A) 0 (8) 0 (C) 0 (A)

(A) 0 (8) 0 (C) 0 (A)

(A)O (8)0 (C)O (A)

18 TOEIC Academy www.nhantriviet.com

When will the man meet the woman?

M Did you for the copy paper yet?

'vJ Yes, I , and they said before