6 Sigma PDF
6 Sigma PDF
6 Sigma PDF
Presented by
Six Sigma (6)
Kelompok 3
PRESENTATION
Scheme Six Sigma (6)
Introduction
Criticism
Case Studies
Six Sigma
is a set of techniques, and tools
for process improvement.
Sir Bill Smith It was developed byMotorolain
1986.
the Father of six sigma introduce this quality.
an improvement Methodology to Motorola.
Six Sigma
now an enormous brand in the world of corporate development.
Manufacturing methods of six sigma are used in Batch production,
Job production & Mass production.
History
Business Statistical Statistical Business
Problem Problem Solution Solution
Six Sigma is clearly derived from the Greek letter (Sigma) from the Greek
alphabet, which is used to denote Standard Deviation in Statistics.
Methodical
Approach
The Six Sigma is not merely a quality improvement strategy in theory, as it features
a well defined methodical approach of application in DMAIC and DMADV which
can be used to improve the quality of production.
The Characteristics of Six Sigma
The statistical and methodical aspects of Six
Sigma show the scientific basis of the technique. Fact and Data Based
This accentuates an important aspect of Six Sigma Approach
that it is fact and data based.
Teamwork Approach to
Quality Management
The Six Sigma process requires organizations to get organized when it comes to
controlling and improving quality. Six Sigma actually involves a lot of training
depending on the role of an individual in the Quality Management team.
Six Sigma Objective
Six Sigma Objective
DMAIC
DMADV
DMADV is used for projects aimed at creating
new product or process designs.
DMAIC
DMADV is more about
The emphasis of DMAIC is
creating process
more on correcting an
(standardize) with an
existing process and
optimize design or
reducing existing variation
Doing it right first time
DMAIC projects often take short DMADV projects are often much larger
duration to fix a customer problem & and take longer. Often based on a long
process improvement term business need for new products /
service
Criticism
Criticism
THE CASE
The shipping and receiving division for a major food manufacturer
needed to improve its ability to track and deliver packages, mail and
valuable documents to final delivery points within the organization.
The Canon Business Process Services (CBPS) Best Practices team was
brought in to implement a Six Sigma Kaizen Event, a quick and efficient
improvement project focused on a single process.
The objective of the project was to identify actions that would increase
productivity and accountability while reducing errors produced in the
companys shipping and receiving operation.
The companys goal was to ensure
The Challenges 100 percent accountability for all
packages arriving on its dock
CBPS examine :
- the existing receiving process, it found that there were multiple
gaps in the chain of custody that could lead to lost and delayed
packages.
- the software had not been configured to provide important data
(end-of-day status, volume, route, delivery location).
- There were many workflow crossover activities due to restricted
space and company research processes contributed to incorrectly
delivered and lost packages.
The CBPS MPS program eliminated many single-
THE SOLUTION function desktop printers, replaced them with
networked MFDs and helped cut costs.
Overall, the company and the CBPS Best Practices team delivered the following results:
-+ 100 percent accountability for packages received into the dock at all times
-+ Improved accountable mail process tracking capability from 30% to 100%
-+ Enhanced efficiency in the receiving area through redesigned workflow
-+ Increased employee productivity, empowerment and training
-+ Timely and accurate delivery of all packages
CONCLUSION & DISCUSSION
CONCLUSION & DISCUSSION
Lecturer
o u Tri Joko Wahyu Adi, ST, MT, PhD
k y
a n
Th
Kelompok 3