Inspiron 15 5567 Laptop Service Manual en Us

Inspiron 15 5000
Service Manual
Computer Model: Inspiron 15-5567

Regulatory Model: P66F
Regulatory Type: P66F001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss
of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
2016 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in
the United States and/or other jurisdictions. All other marks and names mentioned herein may
be trademarks of their respective companies.
2016 - 08
Rev. A00
Contents
Before working inside your computer.................................. 10
Before you begin .............................................................................................10
Safety instructions............................................................................................10
Recommended tools........................................................................................11
Screw list...........................................................................................................12
After working inside your computer......................................14
Removing the optical drive......................................................15

Procedure......................................................................................................... 15
Replacing the optical drive...................................................... 18

Procedure.........................................................................................................18
Removing the base cover.........................................................19

Prerequisites..................................................................................................... 19
Procedure........................................................................................................ 20
Replacing the base cover.........................................................23

Procedure.........................................................................................................23
Post-requisites................................................................................................. 23
Removing the memory modules............................................ 24

Prerequisites.....................................................................................................24
Procedure........................................................................................................ 24
Replacing the memory modules............................................ 26

Procedure........................................................................................................ 26
Post-requisites................................................................................................. 27
3
Removing the wireless card.................................................... 28
Prerequisites.................................................................................................... 28
Procedure........................................................................................................ 28
Replacing the wireless card.....................................................30

Procedure........................................................................................................ 30
Post-requisites................................................................................................. 31
Removing the optical-drive interposer.................................32

Prerequisites.....................................................................................................32
Procedure.........................................................................................................32
Replacing the optical-drive interposer................................. 34

Procedure........................................................................................................ 34
Post-requisites................................................................................................. 34
Removing the heat-sink assembly......................................... 35

Prerequisites.....................................................................................................35
Procedure.........................................................................................................35
Replacing the heat-sink assembly..........................................37

Procedure.........................................................................................................37
Post-requisites................................................................................................. 37
Removing the coin-cell battery..............................................38

Prerequisites.....................................................................................................38
Procedure........................................................................................................ 38
Replacing the coin-cell battery..............................................40

Procedure........................................................................................................ 40
Post-requisites.................................................................................................40
4
Removing the I/O board...........................................................41
Prerequisites..................................................................................................... 41
Procedure.........................................................................................................41
Replacing the I/O board...........................................................43

Procedure........................................................................................................ 43
Post-requisites................................................................................................. 43
Removing the hard drive......................................................... 44

Prerequisites.................................................................................................... 44
Procedure........................................................................................................ 44
Replacing the hard drive.......................................................... 47

Procedure.........................................................................................................47
Post-requisites................................................................................................. 47
Removing the battery...............................................................48

Prerequisites.................................................................................................... 48
Procedure........................................................................................................ 48
Replacing the battery................................................................51

Procedure......................................................................................................... 51
Post-requisites................................................................................................. 51
Removing the status-light board........................................... 52

Prerequisites.....................................................................................................52
Procedure.........................................................................................................52
Replacing the status-light board............................................54

Procedure........................................................................................................ 54
Post-requisites................................................................................................. 54
5
Removing the speakers............................................................ 55
Prerequisites.....................................................................................................55
Procedure.........................................................................................................55
Replacing the speakers.............................................................57

Procedure.........................................................................................................57
Post-requisites................................................................................................. 57
Removing the system board....................................................58

Prerequisites.....................................................................................................58
Procedure........................................................................................................ 58
Replacing the system board.................................................... 63

Procedure........................................................................................................ 63
Post-requisites.................................................................................................64
Removing the touch pad..........................................................65

Prerequisites.....................................................................................................65
Procedure........................................................................................................ 65
Replacing the touch pad..........................................................69

Procedure........................................................................................................ 69
Post-requisites.................................................................................................69
Removing the display assembly.............................................. 71

Prerequisites..................................................................................................... 71
Procedure......................................................................................................... 71
Replacing the display assembly.............................................. 75

Procedure.........................................................................................................75
Post-requisites................................................................................................. 75
6
Removing the display bezel.....................................................76
Prerequisites.....................................................................................................76
Procedure.........................................................................................................76
Replacing the display bezel..................................................... 78

Procedure.........................................................................................................78
Post-requisites................................................................................................. 78
Removing the camera...............................................................79

Prerequisites.....................................................................................................79
Procedure.........................................................................................................79
Replacing the camera............................................................... 81

Procedure.........................................................................................................81
Post-requisites................................................................................................. 81
Removing the display panel.................................................... 82

Prerequisites.................................................................................................... 82
Procedure........................................................................................................ 82
Replacing the display panel.....................................................85

Procedure........................................................................................................ 85
Post-requisites................................................................................................. 85
Removing the display hinges.................................................. 86

Prerequisites.................................................................................................... 86
Procedure........................................................................................................ 86
Replacing the display hinges.................................................. 88

Procedure........................................................................................................ 88
Post-requisites.................................................................................................88
7
Removing the display cable.................................................... 89
Prerequisites.................................................................................................... 89
Procedure........................................................................................................ 89
Replacing the display cable..................................................... 91

Procedure.........................................................................................................91
Post-requisites................................................................................................. 91
Removing the display back-cover and antenna

assembly......................................................................................92
Prerequisites.....................................................................................................92
Procedure........................................................................................................ 92
Replacing the display back-cover and antenna

assembly..................................................................................... 94
Procedure........................................................................................................ 94
Post-requisites.................................................................................................94
Removing the power-button module................................... 95

Prerequisites.....................................................................................................95
Procedure........................................................................................................ 95
Replacing the power-button module....................................97

Procedure.........................................................................................................97
Post-requisites................................................................................................. 97
Removing the power-adapter port........................................98

Prerequisites.................................................................................................... 98
Procedure........................................................................................................ 98
Replacing the power-adapter port......................................100

Procedure...................................................................................................... 100
Post-requisites...............................................................................................100
8
Removing the palm rest and keyboard assembly..............101
Prerequisites................................................................................................... 101
Procedure.......................................................................................................101
Replacing the palm rest and keyboard assembly..............103

Procedure...................................................................................................... 103
Post-requisites............................................................................................... 103
System diagnostic lights........................................................ 104
Getting help and contacting Dell.........................................106

Self-help resources....................................................................................... 106
Contacting Dell..............................................................................................106
9
Before working inside your
computer
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before you begin

1 Save and close all open files and exit all open applications.
2 Shut down your computer. Click Start Power Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down
instructions.
3 Disconnect your computer and all attached devices from their electrical
outlets.
4 Disconnect all cables such as telephone cables and network cables, from
your computer.
5 Disconnect all attached devices and peripherals, such as keyboard,
mouse, and monitor, from your computer.
6 Remove any media card and optical disc from your computer, if
applicable.
7 Close the display and turn the computer over.
Safety instructions
Use the following safety guidelines to protect your computer from potential
damage and ensure your personal safety.
WARNING: Before working inside your computer, read the safety

information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
10
WARNING: Disconnect all power sources before opening the
computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to
the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work

surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle

them by their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as

authorized or directed by the Dell technical assistance team. Damage
due to servicing that is not authorized by Dell is not covered by your
warranty. See the safety instructions that shipped with the product or
at www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground

yourself by touching an unpainted metal surface, such as the metal at
the back of the computer. While you work, periodically touch an
unpainted metal surface to dissipate static electricity, which could
harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on

its pull tab, not on the cable itself. Some cables have connectors with
locking tabs or thumb-screws that you must disengage before
disconnecting the cable. When disconnecting cables, keep them
evenly aligned to avoid bending any connector pins. When connecting
cables, ensure that the ports and connectors are correctly oriented
and aligned.
CAUTION: Press and eject any installed card from the media-card
reader.
Recommended tools
The procedures in this document may require the following tools:
Phillips screwdriver
Plastic scribe
11
Screw list
Component Secured to Screw type Quantity Screw
image
Base cover Palm rest and M2x2 Big 3
keyboard Head
assembly
Base cover Palm rest and M2x4 2
keyboard
assembly
Base cover Palm rest and M2.5x8 13
keyboard
assembly
Battery Palm rest and M2.5x5 1

keyboard
assembly
Fan Palm rest and M2.5x5 1
keyboard
assembly
Hard drive Hard-drive M3x3 4
bracket
Hard-drive Palm rest and M2.5x5 3

bracket keyboard
assembly
Heat-sink System board M2x3 3
assembly
Hinge brackets Display back- M2.5x3 6
cover and
antenna
assembly
Hinge brackets Palm rest and M2.5x5 4
keyboard
assembly
Hinge (LCD Display back- M2x3 2
side) cover and
antenna
assembly
12
Component Secured to Screw type Quantity Screw
image
I/O board Palm rest and M2.5x5 1
keyboard
assembly
Optical-drive Optical drive M2x3 2
bracket
Optical-drive Palm rest and M2x2 Big 2
interposer keyboard Head
assembly
Palm rest and Palm rest and M2.5x5 2
keyboard keyboard
assembly assembly
bridge
Panel Palm rest and M2x3 4
keyboard
assembly
Power- Palm rest and M2x3 1
adapter port keyboard
assembly
Power-button Palm rest and M2x2 Big 1
board keyboard Head
assembly
System board Palm rest and M2.5x5 1
keyboard
assembly
Touch pad Palm rest and M2x2 4
keyboard
assembly
Touch-pad Palm rest and M2x2 3
bracket keyboard
assembly
Wireless-card System board M2x3 1
bracket
13
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may
severely damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your
computer.
2 Connect any external devices, peripherals, or cables you removed before
working on your computer.
3 Replace any media cards, discs, or any other parts that you removed
before working on your computer.
4 Connect your computer and all attached devices to their electrical
outlets.
5 Turn on your computer.
14
Removing the optical drive
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
Procedure
1 Remove the screw that secures the optical-drive assembly to the base
cover.
2 Using a plastic scribe, push the optical drive through the screw hole to
release the optical-drive assembly.
15
3 Slide the optical-drive assembly out of the optical-drive bay.
1 optical-drive assembly 2 M2x4 screw

3 plastic scribe 4 base cover
4 Remove the screws that secure the optical-drive bracket to the optical
drive.
16
5 Remove the optical-drive bracket.
1 optical drive 2 M2x3 screws (2)

3 optical-drive bracket
6 Pull the optical-drive bezel carefully to remove it from the optical drive.
1 optical-drive bezel 2 optical drive

3 tabs (3)
17
Replacing the optical drive
Procedure
1 Align the tabs on the optical-drive bezel with the slots on the optical
drive and snap the optical-drive bezel into place.
2 Align the screw holes on the optical-drive bracket with the screw holes
on the optical drive.
3 Replace the screws that secure the optical-drive bracket to the optical
drive.
4 Slide the optical-drive assembly into the optical-drive bay.
5 Align the screw hole on the optical-drive bracket with the screw hole on
the base cover.
6 Replace the screw that secures the optical-drive assembly to the base
cover.
18
Removing the base cover
Prerequisites
Remove the optical drive.
19
Procedure
1 Remove the screws that secure the base cover to the palm rest and
keyboard assembly.
1 M2.5x8 screws (13) 2 M2x2 screws (3)

3 M2x4 screw 4 base cover
2 Using a plastic scribe, pry the base cover starting from the top-left corner
of the computer base.
20
3 Lift the base cover off the palm rest and keyboard assembly at an angle.
1 palm rest and keyboard 2 plastic scribe

assembly
3 base cover
NOTE: Follow step 4 and 5 only if you want to further remove any
component from the computer.
21
4 Disconnect the battery cable from the system board.
1 battery cable 2 system board

5 Press and hold the power button for 5 seconds to ground the system
board.
22
Replacing the base cover
Procedure
1 Connect the battery cable to the system board, if applicable.
2 Place the base cover on the palm rest and keyboard assembly and snap
the base cover into place.
3 Replace the screws that secure the base cover to the palm rest and
keyboard assembly.
Post-requisites
Replace the optical drive.
23
Removing the memory
modules
Prerequisites
1 Remove the optical drive.
2 Remove the base cover.
Procedure
1 Use your fingertips to carefully spread apart the securing-clips on each
end of the memory-module slot until the memory module pops up.
24
2 Remove the memory module from the memory-module slot.
1 securing clips (2) 2 memory module

3 memory-module slot
25
Replacing the memory
modules
Procedure
1 Align the notch on the memory module with the tab on the memory-
module slot.
26
2 Slide the memory module firmly into the slot at an angle and press the
memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module
and reinstall it.
1 notch 2 tab
3 memory-module slot 4 memory module
3 Connect the battery cable to the system board.
Post-requisites
1 Replace the base cover.
2 Replace the optical drive.
27
Removing the wireless card
Prerequisites
Procedure
1 Remove the screw that secures the wireless-card bracket to the system
board.
2 Slide and remove the wireless-card bracket and disconnect the antenna
cables from the wireless card.
28
3 Slide and remove the wireless card from the wireless-card slot.
1 M2x3 screw 2 wireless-card bracket

3 antenna cables (2) 4 wireless card
5 wireless-card slot
29
Replacing the wireless card
Procedure
CAUTION: To avoid damage to the wireless card, do not place any
cables under it.
1 Align the notch on the wireless card with the tab on the wireless-card
slot.
2 Insert the wireless card at an angle into the wireless-card slot.
3 Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the
wireless card supported by your computer.
Connectors on the wireless card Antenna-cable color

Main (white triangle) White
Auxiliary (black triangle) Black

4 Slide and replace the wireless-card bracket on the wireless-card slot.
5 Align the screw hole on the wireless-card bracket with the screw hole on
the wireless card and the palm rest and keyboard assembly.
30
6 Replace the screw that secures the wireless-card bracket to the wireless
card and the palm rest and keyboard assembly.
1 wireless card 2 notch

3 wireless-card slot 4 tab
5 antenna cables (2) 6 M2x3 screw
7 wireless-card bracket
Post-requisites
31
Removing the optical-drive
interposer
Prerequisites
Procedure
1 Open the latch and disconnect the display cable from the system board.
2 Lift the latch and pull the optical-drive interposer cable from the system
board and the optical-drive board connector.
3 Remove the screws that secure the optical-drive interposer to the palm
rest and keyboard assembly.
32
4 Lift the optical-drive interposer off the palm rest and keyboard assembly.
1 display cable 2 routing guide

3 latch 4 optical-drive interposer
cable
5 M2x2 screws (2) 6 optical-drive interposer
33
Replacing the optical-drive
interposer
Procedure
1 Align the screw holes on the optical-drive interposer with the screw
holes on the palm rest and keyboard assembly.
2 Replace the screws that secure the optical-drive interposer to the palm
3 Connect the optical-drive interposer cable to the system board and the
optical-drive interposer.
4 Insert the optical-drive interposer cable into the latch and press the latch
down to secure the cable.
5 Close the latch that secures the optical-drive interposer cable to the
system board.
6 Route the display cable through the routing guide and connect it to the
system board.
Post-requisites
34
Removing the heat-sink
assembly
WARNING: The heat sink may become hot during normal operation.
Allow sufficient time for the heat sink to cool before you touch it.
CAUTION: For maximum cooling of the processor, do not touch the
heat transfer areas on the heat sink. The oils in your skin can reduce
the heat transfer capability of the thermal grease.
Prerequisites
Procedure
1 Disconnect the fan cable from the system board.
2 In sequential order (as indicated on the heat-sink assembly), loosen the
captive screws that secure the heat-sink assembly to the system board.
3 Remove the screws that secure the heat-sink assembly to the system
board.
35
4 Lift the heat-sink assembly off the system board.
1 heat-sink assembly 2 M2.5x5 screw

3 M2x3 screws (3) 4 captive screws (4)
5 system board 6 fan cable
36
Replacing the heat-sink
assembly
CAUTION: Incorrect alignment of the heat sink can damage the
system board and processor.
NOTE: The original thermal grease can be reused if the original system
board and fan are reinstalled together. If either the system board or the
fan is replaced, use the thermal pad provided in the kit to ensure that
thermal conductivity is achieved.
Procedure
1 Place the heat-sink assembly on the system board.
2 Align the screw holes on the heat-sink assembly with the screw holes on
the system board.
3 Replace the screws that secure the heat-sink assembly to the system
board.
4 In sequential order (indicated on the heat-sink assembly), tighten the
captive screws that secure the heat-sink assembly to the system board.
5 Connect the fan cable to the system board.
Post-requisites
37
Removing the coin-cell
battery
CAUTION: Removing the coin-cell battery resets the BIOS setup
programs settings to default. It is recommended that you note the
BIOS setup programs settings before removing the coin-cell battery.
Prerequisites
Procedure
1 Disconnect the coin-cell battery cable from the system board.
2 Note the coin-cell battery cable routing on the palm rest and keyboard
assembly.
3 Remove the coin-cell battery cable from the routing guide on the palm
38
4 Peel off the coin-cell battery from the palm rest and keyboard assembly.
1 system board 2 palm rest and keyboard

assembly
3 coin-cell battery cable 4 coin-cell battery
5 routing guide
39
Replacing the coin-cell battery
Procedure
1 Adhere the coin-cell battery to the palm rest and keyboard assembly.
2 Route the coin-cell battery cable through the routing guide on the palm
3 Connect the coin-cell battery cable to the system board.
Post-requisites
40
Removing the I/O board
Prerequisites
Procedure
1 Lift the latch and using the pull tab disconnect the I/O-board cable from
the system board.
2 Remove the screw that secures the I/O board to the palm rest and
keyboard assembly.
41
3 Lift the I/O board off the palm rest and keyboard assembly.
1 latch 2 I/O-board cable

3 M2.5x5 screw 4 I/O board
5 palm rest and keyboard
assembly
42
Replacing the I/O board
Procedure
1 Using the alignment posts, place the I/O board on the palm rest and
keyboard assembly.
2 Align the screw hole on the I/O board with the screw hole on the palm
3 Replace the screw that secures the I/O board to the palm rest and
keyboard assembly.
4 Connect the I/O board-cable to the system board and close the latch to
secure the cable.
Post-requisites
43
Removing the hard drive
CAUTION: Hard drives are fragile. Exercise care when handling the
hard drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Prerequisites
3 Remove the I/O board.
Procedure
1 Lift the latch and using the pull tab, disconnect the hard-drive cable from
the system board.
2 Remove the screws that secure the hard-drive assembly to the palm rest
and keyboard assembly.
44
3 Lift the hard-drive assembly along with its cable off the palm rest and
keyboard assembly.
1 pull tab 2 latch

3 hard-drive cable 4 M2.5x5 screws (3)
5 hard-drive assembly 6 palm rest and keyboard
assembly
45
4 Disconnect the interposer from the hard-drive assembly.
1 hard-drive assembly 2 interposer

5 Remove the screws that secure the hard-drive bracket to the hard drive.
6 Lift the hard drive off the hard-drive bracket.
1 M3x3 screws (4) 2 hard-drive bracket

3 hard drive
46
Replacing the hard drive
CAUTION: Hard drives are fragile. Exercise care when handling the
hard drive.
Procedure
1 Align the screw holes on the hard-drive bracket with the screw holes on
the hard drive.
2 Replace the screws that secure the hard-drive bracket to the hard drive.
3 Connect the interposer to the hard-drive assembly.
4 Align the screw holes on the hard-drive assembly with the screw holes
on the palm rest and keyboard assembly.
5 Replace the screws that secure the hard-drive assembly to the palm rest
6 Connect the hard-drive cable to the system board and close the latch to
secure the cable.
Post-requisites
1 Replace the I/O board.
47
Removing the battery
Prerequisites
4 Remove the hard drive.
Procedure
1 Remove the screws that secure the battery bracket to the system board
and palm rest and keyboard assembly.
48
2 Lift and remove the battery bracket.
1 system board 2 M2.5x5 screws (2)

3 battery bracket 4 battery
assembly
3 Remove the screw that secures the battery to the palm rest and keyboard
assembly.
NOTE: Note the location of the screw that secures the battery to
the palm rest and keyboard assembly.
49
4 Lift the battery off the palm rest and keyboard assembly.
1 M2.5x5 screw 2 battery

assembly
50
Replacing the battery
Procedure
1 Align the screw holes on the battery with the screw holes on the palm
2 Replace the screw that secures the battery to the palm rest and keyboard
assembly.
3 Align the screw holes on the battery bracket with the screw holes on the
system board and palm rest and keyboard assembly.
4 Replace the screws that secure the battery bracket to the system board
and palm rest and keyboard assembly.
Post-requisites
1 Replace the hard drive.
51
Removing the status-light
board
Prerequisites
5 Remove the battery.
Procedure
1 Open the latch and disconnect the status-light board cable from the
system board.
2 Peel off the status-light board cable from the palm rest and keyboard
assembly.
3 Push the tab that secures the status-light board to the palm rest and
keyboard assembly.
52
4 Lift the status-light board along with its cable off the palm rest and
keyboard assembly.
1 system board 2 latch

3 palm rest and keyboard 4 touch-pad bracket
assembly
5 tab 6 status-light board
7 status-light board cable
53
Replacing the status-light
board
Procedure
1 Place the status-light board into the slot on the palm rest and keyboard
assembly.
2 Press down the status-light board until it snaps into place.
3 Adhere the status-light board cable to the palm rest and keyboard
assembly.
4 Slide the status-light board cable into the connector on the system board
and close the latch to secure the cable.
Post-requisites
1 Replace the battery.
54
Removing the speakers
Prerequisites
Procedure
1 Open the latch and disconnect the status-light board cable from the
system board.
2 Disconnect the speaker cable from the system board.
3 Remove the speaker cable from the routing guides on the palm rest and
keyboard assembly.
55
4 Lift the speakers along with its cable off the palm rest and keyboard
assembly.
1 system board 2 speaker cable

3 speakers (2) 4 palm rest and keyboard
assembly
5 routing guides
56
Replacing the speakers
Procedure
1 Using the alignment posts, place the speakers in the slots on the palm
rest and keyboard assembly and snap the speakers into place.
2 Route the speaker cable through the routing guides on the palm rest and
keyboard assembly.
NOTE: Push the rubber gourmets inside if it pops out while
replacing the speakers.
3 Connect the speaker cable to the system board.
4 Slide the status-light board cable into the connector on the system board
and close the latch to secure the cable.
Post-requisites
57
Removing the system board
NOTE: Your computers Service Tag is stored in the system board. You
must enter the Service Tag in the BIOS setup program after you replace
the system board.
NOTE: Replacing the system board removes any changes you have
made to the BIOS using the BIOS setup program. You must make the
appropriate changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the
location of the connectors so that you can reconnect the cables
correctly after you replace the system board.
Prerequisites
6 Remove the memory modules.
7 Remove the wireless card.
8 Remove the heat-sink assembly.
Procedure
1 Remove the screws that secure the right display hinge to the palm rest
58
2 Open the right display hinge.
1 M2.5x5 screws (2) 2 right display hinge

3 system board
3 Open the latch and disconnect the display cable from the system board.
4 Lift the latch and pull the optical-drive interposer cable from the system
board and the optical-drive interposer.
5 Open the latches and disconnect the status-light board cable and display
cable from the system board.
6 Open the latches and disconnect the touch-pad cable, keyboard
backlight cable, and the keyboard cable from the system board.
59
7 Disconnect the speaker cable and coin-cell battery cable from the
system board.
1 optical-drive interposer 2 latches (4)

cable
3 status-light board cable 4 speaker cable
5 coin-cell battery cable 6 keyboard cable
7 touch-pad cable 8 keyboard backlight cable
8 Remove the screw that secures the system board to the palm rest and
keyboard assembly.
60
9 Carefully turn the system board over.
1 M2.5x5 screw 2 system board

10 Lift the latch and pull the power-adapter port cable from the system
board.
61
11 Disconnect the power-button cable and power-adapter port cable from
the system board.
1 power-button cable 2 power-adapter port cable

3 latch 4 system board
62
Replacing the system board
NOTE: Your computers Service Tag is stored in the system board. You
must enter the Service Tag in the BIOS setup program after you replace
the system board.
NOTE: Replacing the system board removes any changes you have
made to the BIOS using the BIOS setup program. You must make the
appropriate changes again after you replace the system board.
Procedure
1 Connect the power-adapter port cable and power-button board cable to
the back of the system board.
2 Carefully turn the system board over.
3 Using the alignment post, place the system board on the palm rest and
keyboard assembly.
4 Align the screw hole on the system board with the screw hole on the
palm and keyboard rest assembly.
5 Replace the screw that secures the system board to the palm rest and
keyboard assembly.
6 Slide the speaker cable and coin-cell battery cable into the connectors
on the system board.
7 Slide the touch-pad cable, keyboard backlight cable, and keyboard cable
into the connectors and close the latches.
8 Slide the status-light board cable and display cable into their connectors
on the system board and close the latches.
9 Connect the optical-drive interposer cable to the system board and the
optical-drive interposer.
10 Close the latch that secures the optical-drive interposer cable to the
system board.
11 Close the right display hinge.
63
12 Replace the screws that secure the right display hinge to the palm rest
Post-requisites
1 Replace the heat-sink assembly.
2 Replace the wireless card.
3 Replace the memory modules.
64
Removing the touch pad
Prerequisites
6 Follow the procedure from step 1 to step 2 in Removing the status-light
board.
10 Remove the system board.
Procedure
1 Open the latch and disconnect the keyboard backlight cable from the
system board.
2 Peel the status-light board cable and keyboard backlight cable off the
touch pad.
65
3 Peel off the tape that secures the touch pad to the palm rest and
keyboard assembly.
1 touch-pad cable 2 latch

3 tape 4 touch pad
5 keyboard backlight cable 6 palm rest and keyboard
assembly
4 Remove the screws that secure the touch-pad bracket to the palm rest
66
5 Lift the touch-pad bracket off the palm rest and keyboard assembly.
1 M2x2 screws (3) 2 touch-pad bracket

3 touch pad 4 palm rest and keyboard
assembly
6 Remove the screws that secure the touch pad to the palm rest and
keyboard assembly.
67
7 Lift the touch pad off the palm rest and keyboard assembly.
1 M2x2 screws (4) 2 palm rest and keyboard

assembly
3 touch pad
68
Replacing the touch pad
Procedure
1 Align the screw holes on the touch pad with the screw holes on the palm
2 Replace the screws that secure the touch pad to the palm rest and
keyboard assembly.
3 Adhere the status-light board cable to the touch pad.
4 Align the screw holes on the touch-pad bracket with the screw holes on
5 Replace the screws that secure the touch-pad bracket to the palm rest
6 Adhere the tape that secures the touch pad to the palm rest and
keyboard assembly.
7 Slide both ends of the touch-pad cable into their respective connectors
and close the latches to secure the cable.
8 Slide the keyboard backlight cable into the connector and close the latch
to secure the cable.
Post-requisites
1 Replace the system board.
5 Follow the procedure from step 3 to step 4 in Replacing the status-light
board.
69
70
Removing the display
assembly
Prerequisites
Procedure
1 Remove the battery cable from the system board.
2 Note the display cable routing and remove the cable from its routing
guides.
71
3 Lift the latch and disconnect the display cable from the system board.
1 display cable 2 system board

3 latch 4 routing guides
4 Remove the screws that secure the display hinges to the palm rest and
keyboard assembly.
72
5 Open the display hinges.
1 M2.5x5 screws (4) 2 display hinges (2)

3 display assembly 4 palm rest and keyboard
assembly
73
6 Lift the palm rest and keyboard assembly off the display assembly.
1 display hinges (2) 2 palm rest and keyboard

assembly
3 display assembly
74
Replacing the display assembly
Procedure
1 Place the palm rest and keyboard assembly on the display assembly.
2 Using the alignment posts, press the display hinges down on the palm
3 Replace the screws that secure the display hinges to the palm rest and
keyboard assembly.
4 Route the display cable through the routing guides on the palm rest and
keyboard.
5 Slide the display cable to the connector on the system board and close
the latch to secure the cable.
6 Slide the battery cable to the connector on the system board.
Post-requisites
75
Removing the display bezel
Prerequisites
3 Remove the display assembly.
Procedure
1 Using a plastic scribe, carefully pry up the inside edge of the display
bezel.
76
2 Remove the display bezel off the display back-cover.
1 display back-cover 2 display bezel

3 plastic scribe
77
Replacing the display bezel
Procedure
Align the display bezel with the display back-cover, and gently snap the
display bezel into place.
Post-requisites
1 Replace the display assembly.
78
Removing the camera
Prerequisites
4 Remove the display bezel.
Procedure
1 Using a plastic scribe, pry the camera module from the display assembly.
2 Lift the camera off the display assembly.
79
3 Disconnect the camera cable from the camera module.
1 plastic scribe 2 camera module

3 camera cable 4 display assembly
80
Replacing the camera
Procedure
1 Connect the camera cable to the camera module.
2 Using the alignment post adhere the camera module on the display
assembly and snap it into place.
Post-requisites
1 Replace the display bezel.
81
Removing the display panel
Prerequisites
Procedure
1 Remove the screws that secure the display panel to the display back-
cover.
82
2 Lift the display panel gently and turn it over.
1 M2x3 screws (4) 2 display panel

3 display back-cover
3 Peel the tape adhering the display cable to the back of the display panel.
4 Lift the latch and disconnect the display cable from the display-panel
cable connector.
83
5 Lift the display panel away from the display back-cover.
1 display panel 2 tape

3 display cable 4 display back-cover
5 latch
84
Replacing the display panel
Procedure
1 Connect the display cable to the display-panel connector at the back of
the display panel.
2 Adhere the tape that secures the display cable to the back of the display
panel.
3 Place the display panel gently on the display back-cover.
4 Align the screw holes on the display panel with the screw holes on the
display back-cover.
5 Replace the screws that secure the display panel to the display back-
cover.
Post-requisites
85
Removing the display hinges
Prerequisites
5 Remove the display panel.
Procedure
1 Remove the screws that secure the display hinges to the display back-
cover.
2 Remove the screws that secure the display-hinge brackets to the display
back-cover.
86
3 Lift the display-hinge brackets off the display back-cover.
1 M2x3 screws (2) 2 display-hinge brackets (2)

3 display hinges (2) 4 M2.5x3 screws (6)
5 display back-cover
87
Replacing the display hinges
Procedure
1 Align the screw holes on the display-hinge brackets with the screw holes
on the display back-cover.
2 Align the screw holes on the display hinges with the screw holes on the
display back-cover.
3 Replace the screws that secure the display hinges to the display back-
cover.
Post-requisites
1 Replace the display panel.
88
Removing the display cable
Prerequisites
6 Remove the display hinges.
Procedure
1 Disconnect the camera cable from the connector on the camera module.
2 Peel off the tape that secures the camera cable to the display back-cover.
3 Peel off the tape that secures the display cable to the display back-cover.
89
4 Note the display cable routing and remove the display cable from the
display back-cover.
1 display back-cover 2 display cable

3 tapes (2) 4 camera module
5 camera cable
90
Replacing the display cable
Procedure
1 Route the display cable through the routing guides on the display back-
cover.
2 Adhere the tapes that secure the display cable to the display back-cover.
3 Slide the camera cable into the connector on the camera module to
secure the cable.
Post-requisites
1 Replace the display hinges.
91
Removing the display back-
cover and antenna assembly
Prerequisites
6 Remove the display hinges.
7 Remove the display cable.
8 Remove the camera.
Procedure
After performing all the prerequisites, we are left with the display back-cover
and antenna assembly.
92
1 display back-cover and antenna
assembly
93
Replacing the display back-
cover and antenna assembly
Procedure
Place the display back-cover on a flat surface.
Post-requisites
1 Replace the camera.
2 Replace the display cable.
3 Replace the display hinges.
94
Removing the power-button
module
Prerequisites
Procedure
1 Remove the screw that secures the power-button board to the palm rest
2 Peel off the tape that secures the power-button board to the palm rest
3 Remove the power-button board cable from the routing guides.
95
4 Lift the power-button board at an angle along with the cable off the palm
1 tape 2 M2x2 Big Head screw

3 power-button board 4 palm rest and keyboard
assembly
5 power-button board cable
96
Replacing the power-button
module
Procedure
1 Align the screw hole on the power-button board with the screw hole on
2 Adhere the power-button board cable to the palm rest and keyboard
assembly.
3 Adhere the tape that secures the power-button board to the palm rest
4 Replace the screw that secures the power-button board to the palm rest
Post-requisites
97
Removing the power-adapter
port
Prerequisites
6 Remove the status-light board.
Procedure
1 Remove the screw that secures the power-adapter port to the palm rest
2 Remove the power-adapter port cable from the routing guides on the
palm rest and keyboard assembly.
98
3 Lift the power-adapter port along with its cable off the palm rest and
keyboard assembly.
1 power-adapter port 2 M2x3 screw

3 routing guides 4 power-adapter port cable
assembly
99
Replacing the power-adapter
port
Procedure
1 Place the power-adapter port into the slot on the palm rest and keyboard
assembly.
2 Align the screw hole on the power-adapter port with the screw hole on
3 Replace the screw that secures the power-adapter port to the palm rest
4 Route the power-adapter port cable through the routing guides on the
palm rest and keyboard assembly.
Post-requisites
6 Replace the status-light board.
100
Removing the palm rest and
keyboard assembly
Prerequisites
6 Remove the status-light board.
10 Remove the coin-cell battery.
12 Remove the touch pad.
13 Remove the speakers.
14 Remove the display back-cover and antenna assembly.
15 Remove the power-button module.
16 Remove the power-adapter port.
Procedure
After performing the steps in prerequisites, we are left with the palmrest.
101
1 palmrest
102
Replacing the palm rest and
keyboard assembly
Procedure
Place the palmrest on a flat surface.
Post-requisites
1 Replace the power-adapter port.
2 Replace the power-button module.
3 Replace the display back-cover and antenna assembly.
4 Replace the speakers.
5 Replace the touch pad.
7 Replace the coin-cell battery.
11 Replace the status-light board.
103
System diagnostic lights
Power and battery-status light/hard-drive activity light
Indicates the battery-charge status or the hard-drive activity.
NOTE: Press Fn+H to toggle this light between power and battery-status
light and hard-drive activity light.
Hard-drive activity light
Turns on when the computer reads from or writes to the hard drive.
Power and battery-status light
Indicates the power and battery-charge status.
Solid white Power adapter is connected and the battery has more than 5
percent charge.
Amber Computer is running on battery and the battery has less than 5
percent charge.
Off
Power adapter is connected and the battery is fully charged.

Computer is running on battery and the battery has more than 5 percent
charge.
Computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes
indicating failures.
For example, the power and battery-status light blinks amber two times
followed by a pause, and then blinks white three times followed by a pause.
This 2,3 pattern continues until the computer is turned off indicating no
memory or RAM is detected.
The following table shows the different power and battery-status light
patterns, associated problems, and suggested solutions.
Light pattern Problem description Suggested solution

2,1 CPU failure Replace the system board.
2,2 System board: BIOS and Flash latest BIOS version. If
ROM failure problem persists, replace the
system board.
2,3 No memory or RAM Confirm that the memory
detected module is installed properly. If
104
Light pattern Problem description Suggested solution
problem persists, replace the
memory module.
2,4 Memory or RAM failure Replace the memory module.
2,5 Invalid memory installed Replace the memory module.
2,6 System board or chipset Replace the system board.
error
2,7 LCD failure Replace the LCD.
3,1 CMOS battery failure Replace the CMOS battery.
3,2 PCI or video card or chip Replace the system board.
failure
3,3 Recovery image not Reimage the system.
found
3,4 Recovery image found Reimage the system.
but invalid
Camera status light: Indicates whether the camera is in use.
Solid white Camera is in use.

Off Camera is not in use.
Caps Lock status light: Indicates whether Caps Lock is enabled or disabled.
Solid white Caps Lock enabled.

Off Caps Lock disabled.
105
Getting help and contacting
Dell
Self-help resources
You can get information and help on Dell products and services using these
self-help resources:
Information about Dell products and www.dell.com

services
Dell Help & Support app
Get started app
Accessing help In Windows search, type Help and

Support, and press Enter.
Online help for operating system www.dell.com/support/windows

www.dell.com/support/linux
Troubleshooting information, user www.dell.com/support
manuals, setup instructions, product
specifications, technical help blogs,
drivers, software updates, and so on.
Learn about your operating system, See Me and My Dell at

setting up and using your computer, www.dell.com/support/manuals.
data backup, diagnostics, and so on.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see
www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may
not be available in your country.
106
NOTE: If you do not have an active internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
107

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Inspiron 15 5000

Computer Model: Inspiron 15-5567

After working inside your computer......................................14

Removing the optical drive......................................................15

Replacing the optical drive...................................................... 18

Removing the base cover.........................................................19

Replacing the base cover.........................................................23

Removing the memory modules............................................ 24

Replacing the memory modules............................................ 26

Replacing the wireless card.....................................................30

Removing the optical-drive interposer.................................32

Replacing the optical-drive interposer................................. 34

Removing the heat-sink assembly......................................... 35

Replacing the heat-sink assembly..........................................37

Removing the coin-cell battery..............................................38

Replacing the coin-cell battery..............................................40

Replacing the I/O board...........................................................43

Removing the hard drive......................................................... 44

Replacing the hard drive.......................................................... 47

Removing the battery...............................................................48

Replacing the battery................................................................51

Removing the status-light board........................................... 52

Replacing the status-light board............................................54

Replacing the speakers.............................................................57

Removing the system board....................................................58

Replacing the system board.................................................... 63

Removing the touch pad..........................................................65

Replacing the touch pad..........................................................69

Removing the display assembly.............................................. 71

Replacing the display assembly.............................................. 75

Replacing the display bezel..................................................... 78

Removing the camera...............................................................79

Replacing the camera............................................................... 81

Removing the display panel.................................................... 82

Replacing the display panel.....................................................85

Removing the display hinges.................................................. 86

Replacing the display hinges.................................................. 88

Replacing the display cable..................................................... 91

Removing the display back-cover and antenna

Replacing the display back-cover and antenna

Removing the power-button module................................... 95

Replacing the power-button module....................................97

Removing the power-adapter port........................................98

Replacing the power-adapter port......................................100

Replacing the palm rest and keyboard assembly..............103

System diagnostic lights........................................................ 104

Getting help and contacting Dell.........................................106

Before you begin

WARNING: Before working inside your computer, read the safety

CAUTION: To avoid damaging the computer, ensure that the work

CAUTION: To avoid damaging the components and cards, handle

CAUTION: You should only perform troubleshooting and repairs as

CAUTION: Before touching anything inside your computer, ground

CAUTION: When you disconnect a cable, pull on its connector or on

Battery Palm rest and M2.5x5 1

Hard-drive Palm rest and M2.5x5 3

1 optical-drive assembly 2 M2x4 screw

1 optical drive 2 M2x3 screws (2)

1 optical-drive bezel 2 optical drive

1 M2.5x8 screws (13) 2 M2x2 screws (3)