1

d. A and B
MOCKBOARD EXAM 11. This model of intervention involves the process of negotiating
SOCIAL WORKERS 2017 and connecting with the different services available for the use
and on behalf of clients:
PART 1—MULTIPLE CHOICE: Carefully choose and encircle the a. Intercession-mediation c. Resource provision
letter of the best answer. b. Advocacy d. Broker
1. This approach involves the reduction of the immediate harmful 12. The SW practice approach or technology for alleviating specific
effects of the stressful events, helping clients mobilize their target problems which the client and practitioner expressly
latent capacities and external resources to cope effectively with contract to work on and the client acts in sequence to move
the effects of a critical situation: the work from “problem to goal” refers to:
a. Family therapy c. Psychosocial approach a. problem-solving c. remedial
b. Crisis intervention d. Behavioral approach b. task centered d. functional
2. The task centered approach can be applied to the following 13. A systems theory approach which is concerned with both the
clients’ situations except: inner realities of human beings and the social context in which
a. Helping an unwed mother decide whether to go home and they live. It is basically associated with authors like Mary
keep her baby or work and leave her baby for foster care Richmond, Gordon Hamilton, and Florence Hollis and with the
b. Teaching a father to secure resources for the operation and Freudian theory of personality.
medical needs of his son a. Developmental c. Functional
c. Helping a teen-age girl resolve communication gaps that b. Problem solving d. Psychosocial
exist between her and her mother 14. The SW intervention which focuses on the here-and-now;
d. A suicidal mother who have not slept for several nights involves the elements of person, problem, place and process;
because of her fear of death help is usually by partializing down complex problem to a
3. These are the four essential and basic components of social manageable size; and in which help is given in the context of
work practice” meaningful worker-client relationship.
a. Interviewing, recording, referral, use of programs a. functional c. task centered
b. People, needs, resources, institutions b. developmental d. problem solving
c. Client, problem, agency, helping process 15. A SW approach whereby the social worker’s technique is to
d. Casework, group work , community organization, social make the unknown known by being clear about his agency’s
administration services, the conditions under which it is available, what can be
4. This approach is sometimes referred to as the “organismic expected of it, and of him as a worker, and what the
approach” or “diagnostic school of thought” and often requirements and expectations of the client refers to.
associated with the Freudian theory: a. Functional c. Psychosocial
a. Humanistic theory c. Medical theory b. Developmental d. Remedial
b. Bio-physiological theory d. Psycho-social approach 16. A SW model which is eclectic in nature, time limited, oriented
5. Encouraging and enabling the client to talk freely and to to the here & now, and focuses on relevant tasks the client
express his/her feelings, showing understanding of the client’s must perform. The emphasis is on helping client make
problems and feelings, providing reassurance, and attending to decisions and take actions during the period when his state of
his/her non verbal behaviors, etc. are examples of: equilibrium is upset by a stressful event.
a. Psychological support c. Clarification a. Developmental c. Functional
b. Environmental modification d. All of the above b. Problem solving d. Crisis intervention
6. A casework technique that helps client carry and elevate his / 17. Which of the following best describes a person in a state of
her understanding of his/ her situation and problem to a crisis?
deeper level may be referred to as: a. Pathological condition
a. Insight development c. Meditation b. State of shock
b. Reflection d. Problem solving c. State of total or partial psychological disability
7. An accurate definition of the client’s concern or problem is d. Temporary state of disequilibrium
important because this is the basis of: 18. Who was the main proponent of the Problem-solving
a. Goal formulation d. A and B approach?
b. Action planning e. B and C a. Emmanuel Tropp c. Laura Epstein
c. Group-focused assessment b. Florence Hollis d. Helen Harris Perlman
8. These are terms used to describe specific statements of what 19. A helping approach that highlights ventilation of feelings or
will be done to achieve the defined ends: catharsis as well as corrective relationship refers to:
a. Helping goals c. Objectives a. Problem solving c. Crisis intervention
b. Intermediate goals d. A and B e. B and C b. Task-centered d. Psycho-social
9. This step or stage in the helping process is also termed ‘social 20. Which of the following are considered mode of adaptation?
study’ and ‘diagnosis’ which involves information-gathering a. Pairing b. Flight c. Fight d. All of the above
and analysis towards an understanding and consequently a 21. The worth a person attaches to certain things, objects or
definition of the need or problem of the client: person based on his/her concept of truth, goodness, usefulness
a. Assessment c. Establishing Rapport and beauty refers to:
b. Intake d. Engagement e. Beginning phase a. philosophy b. value c. principles d. ethics
10. Evaluation in relation to social work can mean any of the 22. The written expression of the principles and rules of conduct
following: that guides a professional group refers to:
a. Regular or periodic evaluation which means on-going a. professional oath c. code of ethics
evaluation of actions taken during the period of plan b. professional principles d. norms
implementation 23. The principle which has privacy as its essence:
b. Terminal evaluation which follows implementation and is a. individualization c. secrecy
done primarily to assess the outcome of the helping efforts b. acceptance d. confidentiality
c. Assessment of data gathered 24. The principle which has as its essence the recognition of the
 2
uniqueness of each client: a. Functional approach c. behavioral approach
a. self-awareness c. individualization b. psychosocial approach d. task centered approach
b. self-determination d. acceptance 37. This stage of the helping process is also termed as ‘social study’
25. The principle which means that client makes his own decision and ‘diagnosis’
refers to: a. Assessment c. Establishing rapport
a. participation c. self-determination
b. autonomy d. maturation b. Intake d. All of the above
26. Which of the following will you undertake when a woman who 38. The SW approach which is essentially based on learning
is very angry and upset with her husband approaches you for theories refers to:
the help stating that she wants separation? a. problem-solving c. behavioral
a. accept her statement and immediately help her plan for the b. remedial d. task centered
separation 39. The following except one are examples of a social welfare
b. explore the problem with the client before planning the agency
next steps a. Municipal Social Welfare And Development Office
c. ignore the client b. Philhealth
d. refer the woman to a family court c. Home for the Aged
27. All except one of the following describe the social functioning d. Hospicio de San Jose
triangle: e. Home for Abused Girls
a. satisfaction with roles in life 40. Can casework proceed without an agency?
b. feelings of self-worth a. Yes c. It dependes
c. positive relationship with others b. No d. Sometimes e. All of the above
d. satisfaction with life 41. What is the First thing to assess in on-site basic crisis
28. Environmental manipulation is a intervention, such as in the aftermath of a natural disaster?
a. A program in community development a. immediate need for physical safety, food and clothing
b. A treatment technique in casework b. trauma response
c. A skill in groupwork c. need for various concrete services(e.g. transportation,
d. All of the above housing)
29. Which of the following accurately describes the context of d. future mental health risk
social functioning: 42. You are a social worker assigned to a hospital emergency room.
a. person-in-situation/ environment A physician comes to you and tells you that she has just
b. person-and-environment evaluated a 5 year old and highly suspects child abuse. She
c. person-with the-situation/ environment adds, “Please report this”, what do you do first?
d. none of the above a. tell the physician that she must report the abuse but that
30. All except one of the following are concepts related to ‘planned you will do your own assessment, assist her with the
change’ reporting process and help explain the situation to the
a. change agent c. phases of change family
b. client system d. social functioning b. report the abuse with the verbal information from the
31. The skill of communicating by sharing oneself in a natural, physician
sincere, spontaneous, open, and authentic manner refers to: c. suggest family counseling for the family because they are
a. genuineness c. respect having trouble coping
b. empathy d. all of the above d. educate the physician on the signs of child abuse and
32. The term use to refer to MICRO practice that entails linking neglect
clients to needed resources and orchestrating the delivery of 43. You are a social worker for at-risk teens. Joe, age 14, has been
services in a timely fashion: seeing you after an episode of shoplifting. He’s doing well, and
a. case management c. community organization you plan to work toward ending therapy. How do you FIRST
b. counseling d. case study approach termination?
33. An example of social functioning problem caused by the factors a. call Joe’s parents and let them know you will have only
in the person is: three more sessions with him
a. lack of resources c. lack of social networks b. start reviewing Joe’s successes in achieving his goals, and
b. family problems d. wrong attitudes work with him to set a date for the last counseling session
34. Which one of the following refers to the process in social work c. Don’t tell Joe your plan to terminate the counseling; he’ll
which entails gathering, analyzing and synthesizing salient data just regress
into a formulation that serves as basis for determining the d. speak with your supervisor to get approval for termination
nature of the problem, what causes it and what can be 44. Diana comes to the grief support group that you can facilitate.
changed to minimize or resolve it? She has circles under her eyes and looks disheveled. In the
a. Intake c. problem-solving middle of the session, she says, “ I can’t go on without him”
b. assessment d. evaluation what is your approach?
35. A systems theory approach which is concerned with working a. Explore her feelings and brief assess for depression and
through both the inner realities of the individual and his/her suicidal ideation, based on the assessment , consider a
social context. It is basically associated with authors like Mary referral
Richmond, Gordon Hamilton, Florence Hollis and with the b. Ask Diana to wait her turn as another group member is
Freudian theory of personality. talking about his grief issues
a. developmental c. functional c. Ask the group what might be going on with Diana
b. problem solving d. psychosocial d. Suggest she make an appointment with her physician
36. The casework intervention which focuses on helping an 45. The Francisco family males an appointment for family
individual who is in to substance abuse by providing him with counseling. They state that their 3 year old is hyperactive and
stimulations, encouragement, and positive reinforcements to they can’t control his screaming. They say that he has always
achieve a desired behavioral change. been a mild mannered child until recently. When the Francisco
 3
come in for their first session, you notice that Boyet, the 3 year recovered from the death of her father
old is very active, running from one toy to the next. He is easily b. Before returning to work, Marita should debrief with her
frustrated and screams when he is told he cannot open the supervisor and or colleague, together they can determine
door to leave the room. What do you do ? the type of work she is ready to do and the types of issues
a. explain to the Francisco that part of the assessment should that may arise for her
include a medical evaluation , as there may be physiological c. It’s not realistic to avoid working with the hospice patients.
reasons for his change of behavior. Marita must get back to work.
b. set up another appointment for continued evaluation d. Marita should let patients and families know that she has
without the disruptive 3 years old just lost her father so they will understand if she becomes
c. let the family know that many 3 year olds behave this way tearful
and that he should benefit from preschool 50. In an initial session with a social worker, a client mentions
d. role model proper parenting and show how you can divert having been hospitalized several times for depression. When
the 3 year old’s attention from the door with an offer to the social worker attempts to explore the hospitalizations, the
play client becomes tense and guarded, saying "it's old history". The
46. Herman has a patient who was ordered by the court to receive client refuses to give permission for the records to be released.
therapy. The patient shows up late to the first meeting and The social worker should FIRST:
states his disinterest in therapy. The patient doesn’t attend the a. explore why this topic appears to be upsetting the client
second meeting. Faced with the apathetic patient, Herman b. acknowledge the client's right to decide about release of
should: records
a. contact the court immediately and let them know the c. reassure the client that the focus will be on present issues
client’s status d. assess the client's current level of depression
b. maintain confidentiality regardless of whether the client 51. When faced by a hostile client in an agency setting, it is BEST
attends therapy or not for the social worker to:
c. call the client and make sure he knows what the court a. suggest that the client's attitude is making the situation
ordered therapy means worse.
d. work with the client the next time he sees him to help to b. accept the client's hostility and talk about nonthreatening
help him deal with his resistance topics
47. During a family session, it becomes clear that a 16 years old c. set limits and structure on the interview session
has been sexually abused by her father. The father admits to d. acknowledge the client's feelings and encourage discussion
sexually abusing his daughter, but says it was only once or of them
twice and that it happened more than two years ago. The 52. A client who has received services for several years in a dialysis
daughter validates this information and the parents plead with unit appears for a routine visit. The nurse notices a markedly
the therapist not to report the abuse to the authority. They changed affect and refers the client to the social worker. When
promise to continue therapy and the therapist agrees not to seeing the social worker, the client seems detached, self-
report the abuse. Since the family is committed to getting help absorbed, and tearful. The social worker should FIRST assess
and the abuse was more than two years ago, the therapist feels the client's:
comfortable with the decision. Is the therapist behaving a. life situation and recent changes
ethically? b. compliance with medical care
a. A, there are too many unknown variables in this c. concerns about dying
hypothetical to make a definitive judgment d. feelings about dialysis
b. yes, the therapist is acting ethically because such a 53. During Mrs. Santos’ first appointment in a family agency
significant amount of time has lapsed since the last providing shelter/placement for children, the social worker
reported incident of abuse encourages her to express her feelings about the recent
c. No, the therapist is acting unethically by not making a placement of her child in a residential facility for the
report to the appropriate authorities. developmentally disabled. Mrs. S talks at length instead about
d. yes, the therapist is making a professional judgment in the her physical health problems. The social worker should:
best interest of the clients. a. use Mrs. S's remarks about her health to identify
48. Three days after being in a car accident, in which the driver of unresolved parenting issues
the other car died, Sammy felt as though he was in a daze, b. refocus the interview on the child's behavior and the
numb and as though the event did not happen to him. He reason for the residential placement
began having nightmares every night and began avoiding c. explore with Mrs. S how her health problems are related to
others to not have to talk about what happened. He is not able the recent placement of her child
to concentrate at work and at home, and the symptoms have d. listen to Mrs. S's description of her health as a beginning of
lasted for three weeks so far. He comes in for counseling, a relationship and means of assessing her self-perception
believing he is going crazy. What is your first task? 54. A social worker has been asked to assist an elderly client in
a. normalize feelings, provide information and establish a self making alternative living arrangements. In the initial interview,
care plan the client repeatedly attempts to discuss past experiences.
b. refer for medication assessment What is the social worker's MOST appropriate response to the
c. encourage responsibility and making decisions to increase client?
sense of empowerment a. ignore the references to the past
d. encourage him to tell his story repeatedly until the arousal b. facilitate discussion of the recollections
symptoms are de linked from the Event c. refer the client for psychiatric evaluation
49. Marita is a hospice social worker whose father has just died. d. administer a geriatric evaluation scale
She is returning from a week’s bereavement leave. What is the 55. A hospital social worker interviews a couple whose six month
best thing Marita could do to ensure that she is ready to return old infant has recently been hospitalized for cystic fibrosis. The
to counseling those who are dealing with issues of death and social worker notices that the parents are reluctant to touch
dying? the child. Based on this information, the social worker's FIRST
a. Marita should not return to work until she is completely intervention should be to:
 4
a. explore the parent's reaction to the child illness d. absence of positive reinforcement
b. refer the couple to a support group 63. Mrs. W asks for help with her 6 yrs. old daughters frequent
c. evaluate the situation for out-of-home placement temper tantrums. The tantrums often occur when shopping.
d. provide the couple with information When the child sees something she wants she screams and
56. Nena, 16 yrs, old approached her neighbor who is a social kicks until her mother gives her the item. When asked how she
worker and sought advice , she is a high school student and responds, Mrs. W says she usually gives in to avoid being
revealed she has been cutting school and forging her mother's embarrassed. Which behavior principle is demonstrated?
name and signature on absence excuse letters she submitted to a. The child is negatively reinforcing mother’s compliance with
school. What is the best advice the social worker can give: the child’s demands
a. inform the student that the social worker has a b. The child is positively reinforcing mother’s giving in
responsibility to inform her mother c. Mother is negatively reinforcing the child’s behavior
b. avoid negatively reinforcing the attention-seeking behavior d. Mother is positively reinforcing the child’s behavior
c. suggest that it would be best for her to inform school Psychopathology
authorities and accept responsibility for his behavior 64. A client whose mother dies following a long term illness states
d. explore the reasons for the absences and factors to the social worker that he believes that his angry thoughts
contributing to the behavior about his mother caused the death. This is an example of
57. A family comes to a family specialist agency complaining of a. delusions c. ideas of reference
their child's behavior problems. As a result of the assessment b. grandiosity d. magical thinking
phase, the social worker believes that the marital relationship 65. A patient complains of sleeplessness, loss of appetite, feeling
is the primary problem. The social worker should focus on: hopeless, general apathy. To help diagnose a social worker
a. the parents, confronting them with their relationship issues would most need to know
b. the child and the ways the parents should react to the a. medications the client is taking
behavior b. family history of depression
c. a discussion of the social worker's perception of the marital c. how long the symptoms have persisted
relationship d. if the patient lives alone
d. developing the child's insight into behavior as a reaction to 66. A 45 yrs. old recently divorced mail carrier complains his
marital stress memory and logic skills have diminished. He is on a new
58. A 28 yrs. old client with a long standing history of drug use is delivery route and is embarrassed that he can’t visualize the
referred to a social worker by a concerned relative. In the exact boundaries of the route or calculate his workload and
assessment interview, the client tells the social worker about schedules. These are important factors in his job and he is
frequent cocaine use. The social worker should FIRST: worried. He has developed a slight limp and tires easily. What
a. conduct a family interview to evaluate the family's concern would the social worker first consider?
b. begin treatment, focusing on the reason for drug abuse a. a referral for a medical and neurological evaluation
c. refer the client to a substance abuse program b. a diagnosis of early onset Alzheimer’s
d. evaluate the client's motivation for change c. the possibility of a substance abuse problem
59. Parents of a 4 yrs. old are referred to a social worker after a d. an adjustment reaction to his divorce
physical exam reveals no physical problem preventing the child 67. A female client comes to see a social worker to discuss her
from being toilet trained. The parents reveal that the child has relationship issues. According to the psychosocial perspective,
not been able to separate from them to attend nursery school the social worker should:
and he sleeps with them most nights. The most important area a. have her tell you about the issues affecting her life
to focus on in the assessment phase is the: b. begin training behavioral techniques
a. parents use of rewards and punishments with the child c. provide a referral to a psychologist for testing
b. early developmental and family history of each parent d. refer to a marriage and family therapist
c. parents understanding of the child’s developmental 68. As a new social worker you find yourself being told by your
processes supervisor you need to be more confrontational. This seems at
d. ways in which the child interferes with the parents own odds with the social work mission, until you supervisor explains
relationship the primary purpose of confrontation is to:
60. Which of the following characteristics is usually not found in a. demonstrate accurate understanding
families in which incestuous relationships have occurred? b. help a client change her view of a problem
a. Enmeshment of family members c. make a client aware of inconsistencies
b. Symbiotic mother-child relationships d. help the client identify alternatives to her present behavior
c. Distorted patterns of communication 69. You have been hired, by a private, non-profit agency, which
d. Moralistic attitudes to extramarital affairs works with the HIV/AIDS population. The primary function of
61. Which of the following assumptions is not accepted by a social your unit is to educate sexually active individuals about the
worker engaged in family treatment disease and to help them understand the importance of
a. each person strives for a sense of relatedness and closeness testing, life-style changes and treatment if necessary. What is
with others the BEST way to describe your agency’s type of prevention?
b. treating the scapegoated family member will help the rest a. crisis intervention c. secondary prevention
of the family b. tertiary prevention d. primary prevention
c. family members explain their own sense of worth on the 70. You are sitting in a case staffing meeting at your agency while
basis of the behavior of others several other social workers are discussing their new cases and
d. family boundaries are the means for individuals protect receiving feedback and suggestions. Of the four following
differences and maintain identity situations, which one WOULD NOT lend itself to family
62. The major goal of behavioral treatment of depression reflects therapy…?
the view that depression is the result of a. A 17 year-old son who needs to separate psychologically
a. role confusion from his family
b. Negative cognition b. A couple with two children that has decided to divorce.
c. poor interpersonal skills c. A separated couple with two children, one child in the
 5
family has an eating disorder couple who have two children, ages 6 and 2. They have
d. An enmeshed family, where improvement in one member is recently been told, their 6-year-old child has an Affective
likely to cause distress in the other members Disorder. The diagnosis was made after a school referral to a
71. Terri showed up for his appointment very upset and anxious. clinical social worker. The FIRST thing you should do for this
She stated she is frightened because she has begun hearing the couple is…
voices again. The voices that tell her she should kill herself. She a. Complete a thorough BioPsychoSocial Assessment of the
has been hearing these voices for approximately 5 years and family
has two prior suicide attempts over this time. She states that b. Empower the parents through education about the
the voices have become stronger over the past week. She says disorder
she had received a call from her mother that a friend from high c. Refer the family to a support group for families with
school had completed a suicide attempt. Your FIRST children of similar diagnoses.
intervention should be... d. Help the parents identify different social supports for the
a. complete a depression screen child.
b. discuss the need for immediate inpatient hospitalization 77. Your have accepted a position working in a sheltered
c. Begin a complete suicide risk assessment. workshop. You will be trained by the last social worker before
d. ask Terri about her current medication compliance she leaves her post for a new job. The workshop is specifically
72. You have begun working with a family in which there is a designed to help individuals suffering from a developmental
verified history of incestuous relationships. Of the following delay. You would expect the social worker training you to us a
characteristics, which one is MOST often found in families in primarily focused on a behavioral approach. Of the following
which incestuous relationships have occurred? interventions, which would she be LEAST LIKELY to use to train
a. Enmeshment of family members you?
b. Relaxed attitude toward sexuality a. Provide positive reinforcement to strengthen enhance work
c. Symbiotic mother-child relationships performance
d. Distorted communication patterns b. Assess current familial relationships
73. You accept a referral from an agency on 65-year old male c. Create a performance contract with the client
client. During the initial interview you learn he has been d. Review a new client's past workplace behavior
physically abusive to his wife of 40 years and he appears very 78. You are evaluating an agency you intend to use as a referral
depressed. He relates that two of his children will not talk to agency . You are looking first and foremost at their use of
him and did not call him for his birthday this year. You quickly evidenced-based practice models. This is MOST IMPORTANT
find you dislike this client intensely and have difficulty feeling because you need to…
any empathy for this client and his situation. That evening after a. determine whether the agency is spending quality time
the session you realize he reminds you of your spouse’s step- with its clients.
father who was abusive to your spouse during their childhood. b. decide whether clients are being adequately served.
You should… c. verify that clinical staff are conducting utilization reviews.
a. Share your feelings with the client d. verify that services are provided in the most verifiable
b. Talk to your supervisor about your reactions toward this manner and with the best client outcomes.
client 79. A social work colleague is having problems addressing the
c. Accept your feelings as part of the therapeutic process resistance a client (who was referred by the court system) is
when working with abusers giving them during therapy. They ask you for help. Your BEST
d. Continue your sessions with the client and ignore your response is to tell them...
feelings a. Explore the feelings underlying the resistance
74. You have been asked to work with a family with a known b. Confront the client on their resistance
history of father-daughter incest. As you evaluate this family c. Point out the client's resistance and work out a behavioral
system, you should expect to see all of the following concerns contract to change this resistance
in relationships EXCEPT... d. Help the client re-order the resistance as an opportunity to
a. Daughter-Father communication will be distorted and grow
symbolic 80. You have just begun an initial session with a battered woman
b. family structure is very strict, with highly moralistic who is just starting to tell you about the story and history of
expectations abuse. The BEST thing you can do as a therapist is…
c. reversal between mother-daughter roles and expectations a. during her disclosure ask her leading questions as a method
d. highly supportive and sharing Daughter-Mother of eliciting as much information as possible and to let her
relationship know you are supportive of her situation.
75. You work for a local mental health agency and have been b. Simply listen to her story and do not offer advice or
seeing a client for 11 sessions in individual therapy. At the suggestions.
beginning of you next session the client reveals they are c. Stop her at different times during, her discussion and
sexually attracted to you and have been having sexual fantasies provide her with an interpretation of her nonverbal
about you for several sessions. They tell you they cannot behavior and statements to assist her in becoming more
imagine not coming in to see you. You are caught completely self-aware.
off-guard and do your best to try to process the information d. Provide her with information about other domestic
with the client. It becomes clear the client is fixated on the violence victims you have worked with in order to help her
admission. Your BEST response is to... understand you are empathetic to her situation.
a. terminate the session and tell the client you need to 81. It is your fourth session with a client and they arrive 22
reschedule with another counselor minutes late. Upon seating themselves on the couch they say,
b. continue the session and ignore the revelation. “I know I am late, I got stuck at work today and could not get
c. stop the session and bring your clinical supervisor into the away from my desk. This is the third time they are late to a
room session. You decide it is time to address this situation. Your
d. accept the revelation and continue processing in therapy BEST response is to say:
76. You have been asked by a colleague to consult with a young a. Can you think of any reason why you want to avoid talking
 6
today? individual or group intake interviews should be based on the
b. Maybe we need to explore what it means to you to come a. Nature of the prospective members’ problems
here for our sessions. b. Worker’s preference
c. I know that your work is important, but we will just have c. Prospective members’ preference
less time together today d. Agency policy/rules
d. You seem to expect me to be angry with you. Let's talk 92. The Group Formation Phase is the period when the group
about how you feel. a. Gets organized
82. You are finishing you work with a client. As you begin the b. Starts to develop a “group culture”
process of termination, your PRIMARY goal is … c. Starts to develop a band or “we feeling”
a. Have the client give you feedback on your performance. d. Becomes integrated into a “whole”
b. Ask the client how they feel 93. When guided group processes are sued to help members of a
c. Summarize the progress and goals you have achieved group with such problems distorted self-image, inability to
d. Determine referral needs relate, negative attitudes, etc., the group is being used as
83. You are working for an agency that takes walking referrals. In a. Target of Change
the middle of your shift you have a walking referral, concerning b. Medium of Change
a female who is a battered woman. She presents as scared and c. User of Change
paranoid. Of the following actions, which intervention should d. Agent of Change
you complete first? 94. In the ______________ Approach in group work, the function
a. Immediately begin assessment to begin case planning of social work is to mediate the transactions between people
b. Assist the woman and identifying life patterns which should and the various systems through which they carry on their
lead to abuse relationships with society—family, peer group, neighborhood,
c. Obtain referrals to arrange for her immediate safety social agency, school, work, etc.
d. Report the abuse to law-enforcement a. Case Management c. Development
84. You are working with a new client who has just come into your b. Interactionist d. Socialization
office and has begun a very detailed description of the event 95. The state of strain that maybe physical or psychological.
which have culminated in her current crisis and the need for a. Worry b. discomfort c. stress d. crisis
your services. During her description, which if the following 96. In your understanding of systems theory, one part is
behaviors are NOT considered appropriate? interrelated and interdependent implies the concept of..
a. When she is done speaking, summarize everything she has a. steady state c. differentiation
said b. reciprocity d. equilibrium
b. Using body gestures, like…leaning forward and nodding 97. A phenomenon that at times occurs during the therapy in
c. Encouraging her with phrases like…"go on" and “um-hum” which a patient begins to respond to the social worker as if she
d. Interrupting her narrative when you feel you need to clarify or he is a former lover.
details a. regression c. counter transference
85. You are in your fourth session with a man who is 32 years old, b. sublimation d. transference
there's been married for six years. He and his wife have two 98. This is the characteristic patterns of thoughts, feelings,
small children. He states to you that he recently had a behavior that defines a person’s feelings, style of life his or her
homosexual experience, and now realizes that he has been gay interaction with the environment.
all of his life. He wants to talk to his wife but he is afraid she a. social functioning c. role
will become angry and he will not be able to see his children. b. systematic functioning d. ecological functioning
Your best next course of action would be? 99. This treatment technique in the Crisis Intervention Approach
a. Help the client plan for any upcoming legal actions. involve the giving of advice and suggesting or advocating a
b. Tell the client they should remain in the closet until society particular action to the client
is more accepting of their lifestyle. a. Direct Intervention c. Direct Influence
c. Explore with the client the possible outcomes of his b. Sustaining Technique d. Reflective Discussion
revelation, and the possible issues he will face in the future. 100.The ______________ approach/model on group work is
d. Explore with the client whether or not the single particularly appropriate for use by social workers of agencies
experience is worth giving up his marriage performing social control functions, or those working with
86. The term _____ means how people define deviance in people headed toward deviant paths unless given timely
everyday situations. attention.
a. Strain theory c. Innovation a. Rehabilitative c. Psychosocia
b. Symbolic-interaction d. Labeling theory b. Remedial d. behavioral
87. Which of the following is an example of an external social
control?
a. use of an alarm clock
b. use of store security
c. use of a stop watch
d. None of the above responses are correct.
88. The threat of a fine is an example of
a. Rehabilitation c. Due process
b. Retribution Societal protection d. Deterrence
89. ________________is when a person repeatedly violates a
social norm, which leads others to make assumptions about
that person and assign a label to him or her.
a. Secondary Deviance c. Primary Deviance
b. Retrospective Labeling d. Projective Labeling
90. –
91. A social worker’s decision on whether he/she should do
 7
MOCKBOARD EXAM 63. B
SOCIAL WORKERS 2017 64. B
1. This approach involves the reduction of the immediate harmful 65. B
effects of the stressful events, helping clients mobilize their latent 66. C
capacities and external resources to cope effectively 67. A
68. C
1. B 69. D
2. D 70. A
3. D 71. C
4. C 72. D
5. D 73. D
6. A 74. C
7. A 75. A
8. D 76. B
9. D 77. D
10. A 78. C
11. D 79. A
12. A 80. A
13. D 81. D
14. A 82. A
15. B 83. B
16. D 84. B
17. D 85. C
18. A 86. C
19. D 87. D
20. D 88. C
21. D 89. B
22. D 90. B
23. D 91. D
24. B 92. A
25. C 93. A
26. D 94. B
27. C 95. A
28. C 96. C
29. B 97. B
30. D 98. B
31. B 99. D
32. A 100. A
33. D
34. A
35. A
36. D
37. B
38. D
39. C
40. A
41. C
42. B
43. B
44. A
45. A
46. B
47. A
48. A
49. A
50. C
51. A
52. B
53. A
54. D
55. A
56. A
57. B
58. A
59. D
60. C
61. B
62. C