Written & Verbal Communication

Meeting Effectiveness

Systems Expertise
Project Management

Customer Service

Another System

Another system
Soft-Skills

PowerPoint
Word

Excel
Role Names
Trading Roles
Trainee 0 1 1 0 1 1 1 1 1
Member of Staff 0 2 2 1 2 2 2 2 2
Assitant Manager 2 3 3 3 3 3 4 3 3
Manager 4 4 4 4 3 3 4 3 3

Definitions S
0 - Need not have knowledge
1 - Should have basic knowledge
2 - Should do with support
3 - Should have knowledge & do independently
4 - Should be good in theory and practical and can train
Comments
 Written & Verbal Communication

Meeting Effectiveness

Systems Expertise
Project Management

Customer Service

Another System

Another system
Soft-Skills

PowerPoint

Avg. rating
Word

Excel
First Name Grade
Trading Grade A
Fred Bloggs Trainee 0 0 0 0 0 0 0 0 0 0
Jane Smith Member of Staff 1 1 1 1 1 1 1 1 1 1
Peter Pan Member of Staff 4 2 5 1 4 4 5 1 3 3.2
Fred Flinstone Manager 0 1 1 1 1 1 1 1 1 0.9
Group Average 1.25 1 1.75 0.75 1.5 1.5 1.8 0.8 1.3 1.3

Definitions
0 - Having no knowledge
1 - Has basic knowledge
2 - Can do with support
3 - Has knowledge and can do independently
4 - Good in theory and practical and can train others
Comments
 Written & Verbal Communication

Avg. rating (product expertise)

Systems Expertise
Project Management
Customer Service

Another System

Another system
Soft-Skills

PowerPoint
Word

Excel
First Name Grade
Trading Grade A
Fred Bloggs Trainee 0 1 1 0 1 1 1 1 1 0.8
Jane Smith Member of Staff -1 1 1 0 1 1 1 1 1 0.7
Peter Pan Member of Staff -4 0 -3 0 -2 -2 -3 1 -1 -2
Fred Flinstone Manager 4 3 3 3 2 2 3 2 2 2.7
Group Average
Development Needs (Low, Med, High, None)

Definitions
0 - No knowledge gap
1 to 4 Small to high knowledge gap (4 being the highest)
-1 to -4 Knows more than they need to know
 Development Needs (Low, Med, High, None)

Low
Low

High
None
Comments