CRISP User Manual

Larsen & Toubro Limited
Shared Services Centre
SAP HCM
User Manual
CRISP
Collaborative Human Resource Information to Stimulate Performance
Issue 1.1 Date 26.10.2016

Document No. UM/SSC-HR/SAP-PA/072
Rev. Date
Title Online Benefits
Process to apply for Benefits as per eligibility – PC Scheme, Painting

Reimbursement, Mobile Handset Scheme, Mobile Bill Reimbursement,
Brief Description
Telephone Reimbursement and Data Card Hardware Reimbursement
through ESS Portal.
Automation of benefits (PC Scheme, Painting Reimbursement, Mobile

Handset Scheme, Mobile Bill Reimbursement, Telephone
Benefits
Reimbursement, Briefcase Reimbursement and Data Card Hardware
Reimbursement) application through online workflow process.
For all employees eligible for benefits (PC Scheme, Painting

Scope
Reimbursement, Mobile Handset Scheme, Mobile Bill Reimbursement,
Telephone Reimbursement, Briefcase Reimbursement and Data Card
Hardware Reimbursement) as per policy of the company
Reference (If any)
Prepared by Durgesh Karanjkar

Reviewed by Suresh Kukreja
Approved by Sharad Tupe
Issue Date History of Changes

1.0 22.02.2014 Original Document
1.1 26.10.2016 Revised Document.
Page 2 of
Doc. ID UM/SSC-HR/SAP-PA/072 Issue/Rev. 1.1 Date 26.10.2016
20
Index
1 Objective 4
2 Procedure to be followed by employees 4-12
3 Reimbursement Specific Screen 13-20
a) Painting Reimbursement 12
b) Telephone Bill Reimbursement 13
d) PC Scheme Benefit 14
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1.0 OBJECTIVE
The objective of this process is for eligible employee to apply for the respective
Online Benefits and get the approvals (Sanction Letter) through automated workflows.
2.0 PROCEDURE TO BE FOLLOWED BY EMPLOYEES
Employee log on the CRISP Portal  Employee Self Service  Employee Benefits Tab
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Click on double head arrow besides benefits tab. Below screen is displayed.
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 Employee Benefits has below displayed links available under employee benefits.
The above links are to be used as follows:
 Reimbursement/Benefits: Link has to be used for Mobile and Telephone bill, Mobile
handset, PC Scheme, Briefcase, Data Card and Painting Reimbursement only.
 Car benefits: Link has to be used specifically to avail car benefits through CRISP Portal.
 Update Hardware Details: Link has to be used to update any hardware procured and to be
claimed. For e.g. Mobile Handset, Personal Computer and Data Card details.
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Employee Claim Initiation Steps:
Step 1: Employee clicks on the Reimbursement/Benefits link. This opens the employee claim
initiation page. Click on Create Button.
Step 2: Reimbursement specific claim initiation page is displayed.
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Step 3: Select the Reimbursement Type for which sanction letter has to be generated and
request type as “Claim”. If you are eligible & link is not available then you may contact your
HR.
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Step 3: As per the selection made in Step 2, the corresponding reimbursement specific screen
is displayed for employee to make the necessary input to avail the benefits.
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The above screen developed is for Mobile Bill Reimbursement. Following fields are to be
updated before proceeding further.
Service Provider
Mobile Number (The details are to be updated using Employee Self Service  Personal
Information. The same contact number is displayed under the Mobile Number field ).
Owners Name
Billing Cycle Date (As per the latest bill received).
In the file attachment (attach the latest bill received)
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Step 4: Once all the fields are updated, click on Review button to proceed further. Review
options help to identify if any detail is to be updated/modified in the input screen.
On successful validation, message is displayed “Request Validation is Successful”.
Step 5: Click on Save as draft button to save the request or employee can click on Send
button to initiate the request for approval process if any.
On clicking Send button, the request is created with a request claim number. The same can
be viewed on the initial claim initiation screen as displayed below.
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Once all the approval process is completed and sanction letter is generated, status field is
updated as approved.
If the status of the claim is partially approved, employee has to update the hardware details
and send the request further to complete the process.
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Painting Reimbursement:
Employee has to
update the fields
For painting Reimbursement employee has to update below mentioned fields:
1) Date of Occupancy
2) Address (The address details are displayed in the employee details section).
3) Housing (Select Family owned/ Self Owned).
4) Relation with property owner.
5) Owners name
6) Area
7) Measurement unit for the Area entered.
8) Area Type ( Built Up/ Super Built Up/ Carpet)
9) Estimated Cost
10) No. Of Rooms
11) Type Of Painting
12) Agreement Hard copy to be attached or sent to HR highlighting the key lines of area,
name, address, occupancy from etc..
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Telephone Reimbursement:
Service Provider
Telephone Number (The details are to be updated using Employee Self Service  Personal
Information. The same contact number is displayed under the Telephone Number field).
Owners Name
Billing Cycle Date (As per the latest bill received).
Owned By (Family/Self).
In the file attachment (attach the latest bill received)
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Data Card Reimbursement:
The above screen developed is for Data Card Reimbursement. Following fields are to be
1) Is It – 2G/3G?
After Approval
Employee has to update the hardware details (please see screenshot below) and send the
request further to complete the process.
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PC Scheme Reimbursement:
The above screen developed is for PC Scheme Benefit.
No input required from employee. Employee has to create a request and submit it for further
approval.
After Approval
and send the request further to complete the process.
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Mobile Handset Reimbursement:
The above screen developed is for Mobile Handset Reimbursement.
Employee has to enter the Type of Claim (New/Lost/Damage) to submit the request further.
After Approval
and send the request further to complete the process
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Briefcase Reimbursement:
The above screen developed is for Briefcase Reimbursement.
No input required from employee. Employee has to create a request and submit it for further
approval.
Note:
Similar process to be followed for re-entry/re-applying for PC scheme, Mobile Handset,
Painting reimbursement as per the policy of company & after the number of said lock-in
period.
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Warm Clothing Reimbursement:
Travel Country
Travel Period From
Travel Period To
Travel Note attached – Yes/No
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Larsen & Toubro Limited

Shared Services Centre

Issue 1.1 Date 26.10.2016

Title Online Benefits

Process to apply for Benefits as per eligibility – PC Scheme, Painting

Automation of benefits (PC Scheme, Painting Reimbursement, Mobile

For all employees eligible for benefits (PC Scheme, Painting

Prepared by Durgesh Karanjkar

Approved by Sharad Tupe

Issue Date History of Changes

2 Procedure to be followed by employees 4-12

3 Reimbursement Specific Screen 13-20

b) Telephone Bill Reimbursement 13

2.0 PROCEDURE TO BE FOLLOWED BY EMPLOYEES

The above links are to be used as follows:

Employee Claim Initiation Steps:

Step 2: Reimbursement specific claim initiation page is displayed.

On successful validation, message is displayed “Request Validation is Successful”.

For painting Reimbursement employee has to update below mentioned fields:

Data Card Reimbursement:

The above screen developed is for PC Scheme Benefit.

Mobile Handset Reimbursement:

The above screen developed is for Mobile Handset Reimbursement.

The above screen developed is for Briefcase Reimbursement.

Warm Clothing Reimbursement:

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