Workshop 1-Section 2 Competency STD
Workshop 1-Section 2 Competency STD
BASIC COMPETENCIES
UNIT DESCRIPTOR: This unit covers the knowledge, skills and attitudes
required to lead in the dissemination and discussion of
ideas, information and issues in the workplace.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the
Range of Variables
1 Communicat 1.1. Appropriate 1.1. Organizati 1.1 Organized
e on information
communication requirements 1.2 Participate in
information method is for written variety of
about selected and electronic workplace
workplace communicatio discussions
1.2. Multiple
processes n methods 1.3 Comply with
operations 1.2 Effective organization
involving several verbal requirements for
topics areas are communicatio the use of written
communicated n methods and electronic
accordingly 1.3 Understan communication
d and convey methods
1.3. Questions are intended
used to gain extra meaning
information
1.4. Correct sources of
information are
identified
1.5. Information is
selected and
organized
correctly
1.6. Verbal and written
reporting is
undertaken when
required
1.7 Communication
skills are maintained
in all situations
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the
Range of Variables
2 Lead 1.7. Response to 2.1 Organizati 2.1 Organize
workplace on information
workplace issues requirements 2.2 Participate in
discussions are sought for written variety of
1.8. Response to and electronic workplace
communicatio discussions
workplace issues n methods 2.3 Comply with
are provided organization
immediately 2.2 Effective requirements for
1.9. Constructive verbal the use of written
communicatio and electronic
contributions are n methods communication
made to workplace 2.3 Understan methods
discussions on d and convey
such issues as intended
production, meaning
quality and safety
2.1 Goals/objectives
and action plan
undertaken in the
workplace are
communicated
3 Identify and 3.1 Issues and 3.1 Organizati 3.1 Participate in
communicat on variety of
problems are requirements workplace
e issues identified as they for written discussions
arising in arise and electronic 3.2 Comply with
the 3.2 Information communicatio organization
workplace regarding problems n methods requirements for
3.1 Effective the use of written
and issues are verbal and electronic
organized communicatio communication
coherently to ensure n methods methods
clear and effective
communication 3.2 Understan
d and convey
3.3 Dialogue is intended
initiated with meaning
appropriate
personnel
Communication
problems and
issues are raised
as they arise
RANGE OF VARIABLES
VARIABLE RANGE
1.1. Non-verbal gestures
1.2. Verbal
1.3. Face to face
1.4. Two-way radio
1. Methods of 1.5. Speaking to groups
communication 1.6. Using telephone
1.7. Written
1.8. Internet
EVIDENCE GUIDE
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the
Range of Variables
1. Provide team 1.1. Work 1.1. Company 1.1Communicati
leadership requirements are policies and on skills
identified and procedures required for
presented to leading teams
1.2. Relevant
team members 1.2Informal
legal
1.2. Reasons for performance
requirements
instructions counseling
and 1.3. How
skills
requirements performance
expectations 1.3 Team
are
are set building skills
communicated
to team 1.4. Methods 1.4 Negotiatin
members of Monitoring g skills
Team members’ Performance
queries and 1.5. Client
concerns are expectations
recognized,
discussed and 1.6. Team
dealt with member’s
duties and
responsibilitie
s
2. Assign 1.3. Duties, and 1.5 Company 2.1Communicati
responsibilities responsibilities policies on skills
are allocated and required for
having regard to procedures leading teams
the skills,
1.6 Relevant 2.1Informal
knowledge and
legal performance
aptitude
requireme counseling
required to
nts skills
properly
undertake the 1.7 How 2.2 Team
assigned task performan building
and according to ce skills
company policy expectatio 2.3 Negotiating
1.4. Duties are ns are set skills
allocated having 1.8 Methods of
regard to Monitoring
individual Performan
preference, ce
domestic and 1.9 Client
personal expectatio
considerations, ns
whenever
possible 1.10 Team
member’s
duties and
responsibil
ities
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
3. Set 1.5. Performance 2.4 Company 2.9 Communic
performance expectations are policies ation skills
expectations established and required for
for team based on client procedure leading
members needs and s teams
according to
2.5 Relevant 2.10 Informal
assignment
legal performanc
requirements
requireme e
1.6. Performance
nts counseling
expectations are
2.6 How skills
based on
individual team performan 2.11 Team
members duties ce building
and area of expectatio skills
responsibility ns are set 3.1 Negotiating
3.1 Performance 2.7 Methods skills
expectations are of
discussed and Monitoring
disseminated to Performan
individual team ce
members 2.8 Client
expectatio
ns
3.1 Team
member’s
duties and
responsibiliti
es
4. Supervised 1.7. Monitoring of 2.12 Company 2.17 Communic
team performance policies ation skills
performance takes place and required for
against defined procedure leading
performance s teams
criteria and/or
2.13 Relevant 2.18 Informal
assignment
legal performanc
instructions and
requireme e
corrective action
nts counseling
taken if required
1.8. Team members 2.14 How skills
are provided with performan 2.19 Team
feedback, ce building
positive support expectatio skills
and advice on ns are set 3.2 Negotiating
strategies to 2.15 Methods skills
overcome any of
deficiencies Monitoring
1.9. Performance Performan
issues which ce
cannot be
2.16 Client
rectified or
expectatio
addressed within
ns
the team are
3.2 Team
referenced to
member’s
appropriate
duties and
personnel
responsibiliti
according to
es
employer policy
1.10. Team members
are kept informed
of any changes in
the priority
allocated to
assignments or
tasks which
might impact on
client/customer
needs and
satisfaction
1.11. Team operations
are monitored to
ensure that
employer/client
needs and
requirements are
met
1.12. Follow-up
communication
is provided on all
issues affecting
the team
1.13. All relevant
documentation is
completed in
accordance with
company
procedures
RANGE OF VARIABLES
VARIABLE RANGE
1. Work 1.1. Client Profile
requirements 1.2. Assignment instructions
UNIT DESCRIPTOR : This unit covers the skills, knowledge and attitudes required
to collect information in order to negotiate to a desired outcome and
participate in the negotiation.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Plan Information on 2.1 Codes of 3.1 Interpersonal
negotiations preparing for practice and skills to develop
negotiation is guidelines for rapport with
identified and included the other parties
in the plan organization 3.2 Communication
2.2 Organizations skills (verbal
Information on creating policy and and listening)
non verbal procedures for 3.3 Observation
environments for negotiations skills
positive negotiating is 2.3 Decision 3.1 Negotiation
identified and included making and skills
in the plan conflict
resolution
Information on active strategies
listening is identified procedures
and included in the 2.4 Problem
plan solving
strategies on
Information on how to deal
different questioning with
techniques is unexpected
identified and included questions and
in the plan attitudes
during
Information is checked negotiation
to ensure it is correct 2.5 Flexibility
and up-to- date 2.6 Empathy
2. Participate in Criteria for 2.7 Codes of 3.4 Interpersonal
negotiations successful outcome practice and skills to develop
are agreed upon by guidelines for rapport with
all parties the other parties
Desired outcome of all organization 3.5 Communication
2.8 Organizations skills (verbal
parties are considered policy and and listening)
procedures for 3.6 Observation
Appropriate language is negotiations skills
used throughout the 2.9 Decision 3.2 Negotiation
negotiation making and skills
conflict
A variety of questioning
resolution
techniques are used
strategies
The issues and procedures
processes are 2.10 Problem
documented and solving
agreed upon by all strategies on
how to deal
parties
with
Possible solutions are unexpected
discussed and their questions and
viability assessed attitudes
during
Areas for agreement are negotiation
confirmed and recorded 2.11 Flexibility
2.12 Empathy
Follow-up action is
agreed upon by all
parties
RANGE OF VARIABLES
VARIABLE RANGE
1. Preparing for 1.1 Background information on other parties to the
negotiation negotiation
1.2 Good understanding of topic to be negotiated
1.3 Clear understanding of desired outcome/s
1.4 Personal attributes
1.4.1 self awareness
1.4.2 self esteem
1.4.3 objectivity
1.4.4 empathy
1.4.5 respect for others
1.5 Interpersonal skills
1.5.1 listening/reflecting
1.5.2 non verbal communication
1.5.3 assertiveness
1.5.4 behavior labeling
1.5.5 testing understanding
1.5.6 seeking information
1.5.7 self disclosing
1.6 Analytic skills
1.6.1 observing differences between content and
process
1.6.2 identifying bargaining information
1.6.3 applying strategies to manage process
1.6.4 applying steps in negotiating process
1.6.5 strategies to manage conflict
1.6.6 steps in negotiating process
1.6.7 options within organization and externally for
resolving conflict
2. Non verbal 2.1 Friendly reception
environments 2.2 Warm and welcoming room
2.3 Refreshments offered
2.4 Lead in conversation before negotiation begins
3. Active listening 3.1 Attentive
3.2 Don’t interrupt
3.3 Good posture
3.4 Maintain eye contact
3.5 Reflective listening
3. Recognitions 3.1 Recommendations
3.2 Citations
3.3 Certificate of Appreciations
3.4 Commendations
3.5 Awards
3.6 Tangible and Intangible Rewards
4. Questioning 4.1 Direct
techniques 4.2 Indirect
4.3 Open-ended
EVIDENCE GUIDE
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the
Range of Variables
1. Identify the 1.1. Variances are 1.1. Competence 1.3. Using range
includes a of formal
problem identified from thorough problem
normal knowledge and solving
operating understanding of techniques
parameters; the process, 1.4. Identifying
and product normal operating and clarifying
parameters, and the nature of
quality product quality the problem
1.2. Extent, cause to recognize non- 1.5. Devising the
and nature are standard best solution
of the problem situations 1.6. Evaluating
1.2. Competence the solution
are defined to include the 1.7. Implementati
through ability to apply on of a
observation, and explain, developed
investigation sufficient for the plan to rectify
and analytical identification of the problem
techniques fundamental
cause,
1.3. Problems are determining the
clearly stated corrective action
and specified and provision of
recommendation
s
1.2.1. Relevant
equipment and
operational
processes
1.2.2. Enterprise
goals, targets
and measures
1.2.3. Enterprise
quality, OHS and
environmental
requirement
1.2.4. Principles of
decision making
strategies and
techniques
1.2.5. Enterprise
information
systems and
data collation
1.2.6. Industry
codes and
standards
2. Determine 2.1. Possible causes 1.8. Competence 1.10. Using
includes a range of
fundamental are identified thorough formal
causes of the based on knowledge and problem
problem experience and understanding of solving
the use of the process, techniques
problem solving normal operating 1.11. Identifying
parameters, and and clarifying
tools / analytical product quality the nature of
techniques. to recognize non- the problem
2.2. Possible cause standard 1.12. Devising
statements are situations the best
1.9. Competence solution
developed based to include the 1.13. Evaluating
on findings ability to apply the solution
2.3. Fundamental and explain, 1.14. Implement
causes are sufficient for the ation of a
identification of developed
identified per fundamental plan to rectify
results of cause, the problem
investigation determining the
conducted corrective action
and provision of
recommendation
s
1.9.1. Relevant
equipment and
operational
processes
1.9.2. Enterprise
goals, targets
and measures
1.9.3. Enterprise
quality, OHS and
environmental
requirement
1.9.4. Principles of
decision making
strategies and
techniques
1.9.5. Enterprise
information
systems and
data collation
1.9.6. Industry
codes and
standards
3. Determine 3.1. All possible 1.15. Competence 1.17. Using
includes a range of
corrective options are thorough formal
action considered for knowledge and problem
resolution of understanding of solving
the problem the process, techniques
normal operating 1.18. Identifying
3.2. Strengths and parameters, and and clarifying
weaknesses of product quality the nature of
possible to recognize non- the problem
options are standard 1.19. Devising
considered situations the best
1.16. Competence solution
3.3. Corrective to include the 1.20. Evaluating
actions are ability to apply the solution
determined to and explain, 1.21. Implement
resolve the sufficient for the ation of a
identification of developed
problem and fundamental plan to rectify
possible future cause, the problem
causes determining the
3.4. Action plans corrective action
and provision of
are developed recommendation
identifying s
measurable 1.16.1. Releva
objectives, nt equipment
resource needs and operational
and timelines processes
1.16.2. Enterp
in accordance rise goals,
with safety and targets and
operating measures
procedures 1.16.3. Enterp
rise quality, OHS
and
environmental
requirement
1.16.4. Princip
les of decision
making
strategies and
techniques
1.16.5. Enterp
rise information
systems and
data collation
1.16.6. Industr
y codes and
standards
4. Provide 4.1. Report on 1.22. Competence 1.24. Using
includes a range of
recommendati recommendatio thorough formal
on/s to ns are prepared knowledge and problem
manager 4.2. Recommendati understanding of solving
the process, techniques
ons are normal operating 1.25. Identifying
presented to parameters, and and clarifying
appropriate product quality the nature of
personnel. to recognize non- the problem
standard 1.26. Devising
4.3. Recommendati situations the best
ons are 1.23. Competence solution
followed-up, if to include the 1.27. Evaluating
required ability to apply the solution
and explain, 1.28. Implement
sufficient for the ation of a
identification of developed
fundamental plan to rectify
cause, the problem
determining the
corrective action
and provision of
recommendation
s
1.23.1. Releva
nt equipment
and operational
processes
1.23.2. Enterp
rise goals,
targets and
measures
1.23.3. Enterp
rise quality, OHS
and
environmental
requirement
1.23.4. Princip
les of decision
making
strategies and
techniques
1.23.5. Enterp
rise information
systems and
data collation
1.23.6. Industr
y codes and
standards
RANGE OF VARIABLES
VARIABLE RANGE
1. Analytical 1.1. Brainstorming
techniques 1.2. Intuitions/Logic
1.3. Cause and effect diagrams
1.4. Pareto analysis
1.5. SWOT analysis
1.6. Gant chart, Pert CPM and graphs
1.7. Scattergrams
2. Problem 2.1. Non – routine process and quality problems
2.2. Equipment selection, availability and failure
2.3. Teamwork and work allocation problem
2.4. Safety and emergency situations and incidents
3. Action plans 3.1. Priority requirements
3.2. Measurable objectives
3.3. Resource requirements
3.4. Timelines
3.5. Co-ordination and feedback requirements
3.6. Safety requirements
3.7. Risk assessment
3.8. Environmental requirements
EVIDENCE GUIDE
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required in the application of mathematical concepts and
techniques.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the
Range of Variables
1. Identify 1.1 Problem areas are 2.1 Fundamental 3.1 Applying
operation mathematical
mathematical identified based on
(addition, computations
tools and given condition subtraction,
techniques to 1.2 Mathematical 3.2 Using
division,
calculator
solve problem techniques are multiplication)
selected based on 3.3 Using
2.2 Measurement
the given problem different
system measuring
2.3 Precision and tools
accuracy
2.4 Basic
measuring
tools/devices
RANGE OF VARIABLES
VARIABLE RANGE
1. Mathematical May include but are not limited to:
techniques
1.1 Four fundamental operations
1.2 Measurements
1.3 Use/Conversion of units of measurements
1.4 Use of standard formulas
UNIT DESCRIPTOR: This competency unit covers the knowledge, skills and attitude
required in the selection and application of sealant/adhesives.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Identify 1. Sealant/adhesive 1. OH & S 1. Handling
appropriate are selected in line regulations sealant/adhe
Sealant/adhesi with job 2. Safe handling sive
ve requirements and of 2. Applying
manufacturer’s sealant/adhe sealant/adhe
specification sive sive
2. Sealant/adhesive 3. Industry code 3. Sanding the
checking is of practice surface
performed to ensure 4. Procedures in 4. Use of tools,
that the product is sealant/adhe equipment
fit for use. sive 5. Mixing of
application body filler
5. Procedures in and epoxy
interpreting base and
manuals hardener
2. Prepare surface 1. Surface materials 1. OH & S 1. Handling
for are identified as per regulations sealant/adhe
Sealant/adhesi construction 2. Safe handling sive
ve 2. Surface is cleaned of 2. Applying
and free of moisture, sealant/adhe sealant/adhe
dust and other sive sive
foreign matters to 3. Industry code 3. Sanding the
ensure maximum of practice surface
adhesion or seal. 4. Procedures in 4. Use of tools,
sealant/adhe equipment
sive 5. Mixing of
application body filler
5. Procedures in and epoxy
interpreting base and
manuals hardener
3. Apply 1. Sealant/adhesive is 1. OH & S 1. Handling
sealant/adhesi applied evenly on regulations sealant/adhe
ve evenly the surface in line 2. Safe handling sive
with manufacturer’s of 2. Applying
specification sealant/adhe sealant/adhe
2. Excess sive sive
sealant/adhesive is 3. Industry code 3. Sanding the
removed by sanding of practice surface
or scrapping 4. Procedures in 4. Use of tools,
3. Tools and sealant/adhe equipment
equipment used to sive 5. Mixing of
apply application body filler
sealant/adhesive 5. Procedures in and epoxy
are appropriate to interpreting base and
job requirements manuals hardener
4. Safety are observed
and PPE are worn in
accordance with
industry SOP
5. Hazards associated
with the use of
sealant and
adhesives are
identified.
6. Store/Dispose 1. Sealant/adhesive 1. OH & S 1. Handling
of are stored as per regulations sealant/adhe
sealant/adhesi prescribed 2. Safe handling sive
ve procedure of 2. Applying
2. Waste are disposed sealant/adhe sealant/adhe
as per workshop sive sive
standard operating 3. Industry code 3. Sanding the
procedures of practice surface
4. Procedures in 4. Use of tools,
sealant/adhe equipment
sive 5. Mixing of
application body filler
5. Procedures in and epoxy
interpreting base and
manuals hardener
RANGE OF VARIABLES
VARIABLE RANGE
1. Sealant/Adhesive May include:
1.1Form in Place Gasket (FIPG)
1.2 Ribbon Sealer
1.3Hametite
1.4Silicon Body sealer
1.5 Prestite for Auto and Auto Aircon
2. Tools and equipment May include:
2.1 Putty knife
2.2 Scraper
2.3 Compressor
2.4 Steel brush
2.5 Paint brush
2.6 Rubber hammer
2.7 Hand tools
UNIT DESCRIPTOR: This unit covers the knowledge, skills and attitude needed to
move and position vehicle in a workshop.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Prepare vehicle 1. Correct check-up 1. Driver’s Code 1. Ability to
for driving procedures of conduct handle/mane
performed based on 2. Workshop uver vehicle
vehicle signs and the easiest
manufacturer’s symbols way
standard 3. Driving skills 2. Immediate
4. Vehicle response to
accessories accident
for safe 3. Preparing
driving and vehicle for
parking driving
4. Parking
Downhill,
Uphill,
Parallel
5. Shifting
Gears
6. Maneuvering
2. Move and 1. Select vehicle to be 1. Driver’s Code 1. Ability to
position moved or re- of conduct handle/mane
vehicle position. 2. Workshop uver vehicle
2. Drive the vehicle to signs and the easiest
appropriate location symbols way
3. Park vehicle 3. Driving skills 2. Immediate
following parking 4. Vehicle response to
safety techniques accessories accident
and procedure for safe 3. Preparing
driving and vehicle for
parking driving
4. Parking
Downhill,
Uphill,
Parallel
5. Shifting
Gears
Maneuvering
3. Check the 1. Vehicle position is 1. Driver’s Code 1. Ability to
vehicle checked as per of conduct handle/mane
requirement 2. Workshop uver vehicle
2. Vehicle is checked signs and the easiest
for external symbols way
damages 3. Driving skills 2. Immediate
4. Vehicle response to
accessories accident
for safe 3. Preparing
driving and vehicle for
parking driving
4. Parking
Downhill,
Uphill,
Parallel
5. Shifting
Gears
6. Maneuvering
RANGE OF VARIABLE
VARIABLE RANGE
May include:
1. Check up procedure 1.1 Oil level
1.2 Brake fluid
1.3 Clutch fluid
1.4 Coolant level
1.5 Battery (electrolyte)
1.6 Tire pressure
1.7 Position of driving gear
1.8 Lighting and warning devices
May include:
2. Vehicles 2.1 Vehicles with automatic transmission
2.2 Vehicles with manual transmission
May include:
3.Parking safety 3.1 Engaging of Park brake
techniques
3.2 Vehicle parking position
3.3 Front wheel position
EVIDENCE GUIDE
UNIT DESCRIPTOR: This unit covers the knowledge, skills and attitudes in
identifying, caring, handling and using of measuring instrument.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Select 1.1 Object or 2.1 Types of 1.1 Caring and
measuring component to be Measuring Handling
instruments measured is instruments and measuring
identified their uses instruments
1.2 Correct
specifications are 2.2 Safe 1.2 Calibrating
obtained from handling and using
relevant source procedures in measuring
1.3 Appropriate using measuring instruments
measuring instruments
instrument is 1.3.Performing
selected according 2.3 Four calculation by
to job requirements fundamental Addition,
operation of Subtraction,
mathematics Multiplication
and Division
2.2 Formula for 1.4 Visualizing
Volume, objects and
Area, shapes
Perimeter 1.5 Interpreting
and other formula for
geometric volume, area,
figures perimeter
and other
geometric
figures
2. Carry out 2.1 Measuring tools are 2.1 Types of 1.1 Caring and
selected in line with job Measuring Handling
measurements
requirements instruments and measuring
and calculation their uses instruments
2.2 Accurate
measurements are 2.2 Safe 1.2 Calibrating
obtained in handling and using
accordance with job procedures in measuring
requirements using measuring instruments
instruments
2.3 Calculation 1.3.Performing
needed to complete 2.3 Four calculation by
work tasks are fundamental Addition,
performed operation of Subtraction,
mathematics Multiplication
using the four and Division
fundamental 2.3 Formula for 1.6 Visualizing
operations of Volume, objects and
addition (+), Area, shapes
subtraction (-), Perimeter 1.7 Interpreting
multiplication (x) and other formula for
and division (/). geometric volume, area,
figures perimeter
2.4 Calculations and other
involving fractions, geometric
percentages and mixed figures
RANGE OF VARIABLE
VARIABLE RANGE
1. Measuring May include:
instruments
1.1 Multitester
1.2 Micrometer (In-out, depth)
1.3 Vernier caliper (Out, inside)
1.4 Dial Gauge with Mag. Std.
1.5 Plastigauge
1.6 Straight Edge
1.7 Thickness gauge
1.8 Torque Gauge
1.9 Small Hole gauge
1.10 Telescopic Gauge
1.11 Try square
1.12 Protractor
1.13 Combination gauge
1.14 Steel rule
2. Calculation May include:
2.1 Volume
2.2 Area
2.3 Displacement
2.4 Inside diameter
2.5 Circumference
2.6 Length
2.7 Thickness
2.8 Outside diameter
2.9 Taper
2. 10 Out of roundness
2.11Oil clearance
2.12 End play/thrust clearance
EVIDENCE GUIDE
UNIT DESCRIPTOR: This unit deals with identifying, interpreting and applying
service specification manuals, maintenance procedure manuals
and periodic maintenance manual.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Identify and 1.1 Appropriate 2.1 Types of 1.1 Reading and
access manuals are manuals used in comprehensio
manual/ identified and automotive n skills
specification accessed as per job industry required to
requirements. identify and
1.2 Version and date of 2.2 Identification interpret
manual are checked of symbols used automotive
to ensure that in the manuals manuals and
correct specification specifications
and procedure are 2.3 Identification 1.2 Accessing
identified. of units of information
measurements and data
2.4 Unit
conversion
2. Interpret 1.5 Relevant sections, 2.1 Types of 1.3 Reading and
manuals chapters of manuals used in comprehensio
manuals/specificati automotive n skills
ons are located in industry required to
relation to the work identify and
to be conducted 2.2 Identification interpret
1.6 Information and of symbols used automotive
procedure in the in the manuals manuals and
manual are specifications
interpreted in 2.3 Identification 1.4 Accessing
accordance with of units of information
industry practices measurements and data
2.4 Unit
conversion
2. Apply 3.1 Manual is 2.1 Types of 1.5 Reading and
information in interpreted manuals used in comprehensio
manual according to job automotive n skills
requirements industry required to
3.2 Work steps are identify and
correctly identified 2.2 Identification interpret
in accordance with of symbols used automotive
manufacturer in the manuals manuals and
specification specifications
3.3 Manual data are 2.3 Identification 1.6 Accessing
applied according to of units of information
the given task measurements and data
3.4 All correct 2.4 Unit
sequencing and
conversion
adjustments are
interpreted in
accordance with
information
contained on the
manual or
specifications
4. Store manuals 4.1 Manual or 2.1 Types of 1.7 Reading and
specification are stored manuals used in comprehensio
appropriately to automotive n skills
industry required to
ensure prevention identify and
of damage, ready 2.2 Identification interpret
access and of symbols used automotive
in the manuals manuals and
updating of specifications
information when 2.3 Identification 1.8 Accessing
required in accordance of units of information
measurements and data
with company
requirements 2.4 Unit
conversion
RANGE OF VARIABLE
VARIABLE RANGE
May include:
1. Manuals 1.1 Manufacturer’s specification manual
1.2 Repair manual
1.3 Maintenance Procedure Manual
1.4 Periodic Maintenance Manual
EVIDENCE GUIDE
UNIT DESCRIPTOR: This unit covers the knowledge, skills and attitudes required in
selecting and applying different types of lubricants
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1.1 Correct information 1.1 Types/Classif 3.1 Handling of
on lubrication ication of oils (Gear, oil,
1. Identify types
schedule is Lubricants engine oil)
of
accessed and 1.2 Identifying
lubricants/ 3.2
interpreted from lubrication
coolants Familiarization/
appropriate schedule
manufacturers 1.3 Cause and Classification of
specifications Effects of Lubricants
manuals Gear Oil
1.2 Type and quantity Dilution 3.3 Lubrication
of 1.4 Purpose of Procedure
lubricants/coolant Lubrication
are identified as per (Problem and
job requirements effects)
1.5 Hazard
associated
with
lubrication
2. Use and apply 2.1 Correct procedure 1.6 Types/Classif 3.1 Handling of
for change of lubricant ication of oils (Gear, oil,
lubricants/coolant is identified Lubricants engine oil)
1.7 Identifying
following lubrication 3.2
manufacturer’s schedule Familiarization/
specification or 1.8 Cause and Classification of
manual Effects of Lubricants
Gear Oil
2.2 Correct tools and Dilution 3.3 Lubrication
equipment are 1.9 Purpose of Procedure
selected and used Lubrication
in line with job (Problem and
requirements effects)
2.3 Existing lubricants 1.10 Hazard
are removed and associated
replaced with with
specified types and lubrication
quantity of new
materials in line
with
manufacturer’s
specification
2.4 Safe procedure and
use of PPE are
observed when
removing or
replacing lubricant
2.5 Used lubricants
are disposed in
accordance with
environmental
guidelines
2. 6 Work is checked in
line with company
SOP.
3. Perform 3.1 Tools, equipment 1.11 Types/Cla 3.1 Handling of
housekeeping and materials are ssification of oils (Gear, oil,
activities properly stored as Lubricants engine oil)
per company SOP 1.12 Identifying
lubrication 3.2
3.2 Workplace is free schedule Familiarization/
from waste materials 1.13 Cause and Classification of
Effects of Lubricants
Gear Oil
Dilution 3.3 Lubrication
1.14 Purpose of Procedure
Lubrication
(Problem and
effects)
1.15 Hazard
associated
with
lubrication
RANGE OF VARIABLE
VARIABLE RANGE
1. Manuals May include:
1.1 Manufacturer’s specification manual
1.2 Periodic Maintenance manual
1.3 Service Manual
2.Lubricants/ Coolant May include: 2.5 Brake/Clutch System
Brake fluid
2.1 Engine oil: DOT3
Diesel engine oil
Gasoline engine oil
2.2 Automatic Transmission 2.6 Power Steering Fluid
Fluid Hydraulic Fluid
Destro II
T4
2.7 Radiator Coolant
2.3 Gear oil lubricants:
Long last coolant
Oil #90
Oil #140
Oil #30 2.8 A/C Compressor Oil
Oil #40 Pag oil
2.4 Grease
Special (velocity joint)
Molybdenum disolfate)
Ordinary
Multi-purpose oil
Contact point lubricant
(grease)
3. Lubricant May include:
Schedule
3.1 Kilometers traveled/used
3.2 No. of Hours used
3.3 Monthly
EVIDENCE GUIDE
UNIT DESCRIPTOR: This unit deals with inspecting and cleaning of work area
including tools, equipment and facilities. Storage of tools/
equipment and disposal of used supplies/materials are also
incorporated in this competency.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Inspect/clean 1.1 Cleaning solvent 2.1 5S or Total 3.1
used as per Quality Handling/Storin
tools and work workshop/tools Management g of
area cleaning (TQM) tools/equipment
requirement 2.2 Service /supplies and
material
1.2 Work area is procedures
3.2 Cleaning
checked and cleaned grease/lubricant
2.3 Relevant
s
1.3 Wet surface/spot in technical
work area is wiped and information 3.3 Disposing of
dried 2.4 Safe supplies/materia
2.1 Tools/equipment handling of ls
2. Store/arrange are checked and Equipment and 3.4 Preparing
tools and shop stored in their tools inventory of s/m
equipment respective 2.5 Vehicle and tools and
shelves/location safety equipment
requirements 3.5 Monitoring of
2.2 Corresponding 2.6 Workshop s/m and
labels are posted and policies tools/equipment
visible
2.7 Personal
safety
procedures
2.3 Tools are safely
secured and logged in 2.8 Fire
the records Extinguishers
and prevention
3.1 Containers for used
3. Dispose lubricants are visibly 2.9
labeled Storage/Disposa
wastes/used l of
lubricants Hazardous/flam
3.2 Wastes/used mable materials
lubricants are disposed
as per 2.10 Positive
Work Values
workshop SOP (Perseverance,
Honesty,
4.1 Complete inventory Patience,
4. Report of tools/equipment is
maintained Attention to
damaged Details)
tools/equipme
nt 4.2 Damaged
tools/equipment/facilit
ies are identified and
repair
recommendation is
given
RANGE OF VARIABLE
VARIABLE RANGE
EVIDENCE GUIDE
UNIT DESCRIPTOR: This competency unit covers the knowledge, skills and
attitude in estimating/costing automotive repair.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1.1 Effective 2.1 Consumer 3.1 Computing
communication mathematics using the Four
1. Identify skills are applied to Mathematical
nature/scope determine the 2.2
of work Operations
nature and scope of Replaceable/Fab
work to be ricated Materials 3.2 Estimating
undertaken or Spare parts in repair works and
1.2 Extent of service to a vehicle activities
be rendered is
determined and 2.3
documented in line Automotive
with standard Repair
operating Procedures
procedures (SOP) and
Techniques
2.4 Job
estimates
2.5 Honesty,
Perseverance,
Patience,
Attention to
Details
2.1 Type and quantity 2.1 Consumer 3.1 Computing
of supplies, mathematics using the Four
2. Prepare and materials and labor Mathematical
present required to perform 2.2
estimate Operations
work are identified Replaceable/Fab
in line with job ricated Materials 3.2 Estimating
requirements or Spare parts in repair works and
2.2 Cost of supplies, activities
materials are a vehicle
obtained from 2.6
suppliers
2.3 Total cost of Automotive
required services is Repair
calculated in line Procedures
with SOP and
2.4 Estimate is Techniques
presented to 2.7 Job
customer in line estimates
with SOP. 2.8 Honesty,
Perseverance,
Patience,
Attention to
Details
RANGE OF VARIABLE
VARIABLE RANGE
May include:
1. Communication 1.1 Listening to customer
1.2 Speaking with suppliers, customers and co-workers
1.3 Questioning
May include:
2. Suppliers 2.1 Distributors
2.2 Managers
2.3 Proprietors
May include:
3. Cost 3.1 Materials
3.2 Labor
3.3 Overhead
EVIDENCE GUIDE
VARIABLE RANGE
1. Drawing May include:
1.1 Drawing symbols
1.2 Alphabet of lines
1.3 Orthographic views
1.3.1 Front view
1.3.2 Right side view/left side view
1.3.3 Top view
1.3.4 Pictorial
1.4 Schematic diagram
2. Manual May include:
2.1 technical drawing manual
2.2 manufacturers schematic diagram
3. Consumables May include:
3.1 drawing plate
3.2 pencil and eraser
3.3 scotch tape
4. Tools and May include:
materials
4.1 compass
4.2 divider
4.3 rulers
4.4 triangles
4.5 drawing tables
4.6 computer
EVIDENCE GUIDE
UNIT DESCRIPTOR: This unit of competency incorporates the work safe regional
guidelines and encompasses competencies necessary to apply
basic safety and emergency procedures to maintain a safe
workplace for staff, customers and others.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Apply basic 1.1. Policies and General 3.8. Collect,
safety procedures to knowledge of: organize and
understand
procedures achieve a safe 2.15 The information
implications related to
working of OHS on recognizing
environment are efficiency, and
followed and morale and reporting
customer situations
maintained in line relations 3.9. Communicat
with occupational 2.16 Common e ideas and
health and safety automotive information
terminology to reporting
(OHS) procedures 2.17 OHS procedures
and according to regulations/ (verbal and
worksite policy requirement written)
s, 3.10. Plan and
1.2. All unsafe equipment, organize
situations are material and activities
recognized and personal which
safety implement
reported according requirement and follow
to worksite policy s standard
1.3. All breakdowns 2.18 Safe procedures
manual 3.11. Work with
in relation to handling others and
machinery and theories and in a team by
equipment are practices assisting
2.19 The and
reported to selection and cooperating
supervisor or application with team
of fire- members
nominated persons fighting 3.12. Use
1.4. Fire and safety equipment mathematica
hazards are 2.20 Dangerous l ideas and
goods and techniques
identified and
precautions are hazardous to document
taken or reported chemicals and report
handling numbers for
according to processes emergency
worksite policy and 2.21 Worksite procedures
reporting 3.13. Establish
procedures procedures diagnostic
1.5. Dangerous goods processes
and substances are which
recommend
identified, handled improvement
and stored s for OHS
according to issues
3.14. Use
worksite policy and workplace
procedures and technology
OHS requirements related to
the use of
1.6. Worksite policy technology
regarding manual to assist
handling practice is with safe
work
followed practices
1.7. Participation in
consultative
arrangements
established by
company for OHS is
exercised
2. Apply 2.1. Worksite policies General 3.15. Collect,
emergency and emergency knowledge of: organize and
understand
procedures procedures 2.22 The information
implications related to
regarding illness or of OHS on recognizing
accidents are efficiency, and
identified and morale and reporting
customer situations
applied relations 3.16. Communic
2.2. Safety alarms are 2.23 Common ate ideas
identified automotive and
terminology information
2.3. Qualified persons 2.24 OHS to reporting
are contacted in regulations/ procedures
the event of requirement (verbal and
s, written)
accident or equipment, 3.17. Plan and
sickness of material and organize
customers or staff personal activities
safety which
and accident requirement implement
s
details are 2.25 Safe and follow
documented manual standard
handling procedures
according to theories and 3.18. Work with
worksite accident/ practices others and
2.26 The in a team by
injury procedures selection and assisting
2.4. Worksite application and
evacuation of fire- cooperating
fighting with team
procedures are equipment members
identified and 2.27 Dangerous 3.19. Use
applied goods and mathematica
hazardous l ideas and
chemicals techniques
handling to document
processes and report
2.28 Worksite numbers for
reporting emergency
procedures procedures
3.20. Establish
diagnostic
processes
which
recommend
improvement
s for OHS
issues
3.21. Use
workplace
technology
related to
the use of
technology
to assist
with safe
work
practices
RANGE OF VARIABLE
VARIABLE RANGE
1. Policies and May include:
procedures
1.1. Hazard policies and procedures
1.2. Emergency, fire and accident procedures
1.3. Personal safety procedures
1.4. Procedures for the use of personal protective
clothing and equipment
1.5. Use of motor vehicles
1.6. Resolution procedures
1.7. Job procedures
1.8. Work instructions
EVIDENCE GUIDE
UNIT DESCRIPTOR: This unit covers the competence to inspect work done by other
staff, apply quality standards to work, and protect customer property and interests.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Gather 1.1 OH&S A working 3.1
information t requirements, knowledge of: Communicating
carry out including company ideas and
2.1 Quality
inspection regulatory information
systems in a
requirements and
workplace 3.2 Collecting,
personal protection
analyzing and
needs are observed 2.2 Common
organizing
throughout the automotive
information
work terminology
3.3 Planning
1.2 Pertinent 2.3 Vehicle
and organizing
information are safety
activities
sourced requirements
3.4 Working
1.3 Different methods 2.4 Work
with others and
are analyzed and planning
in a team
those most processes
appropriate to the 3.5 Using
2.5 OH&S
circumstances are mathematical
regulations/requ
selected and ideas and
irements,
prepared techniques
equipment,
1.4 Technical and/or material and 3.5 Solving
calibration personal safety problems
requirements for requirements 3.6 Using
inspection are technology
2.6 Company
sourced and needed
quality systems
equipment is
and procedures
identified and
prepared 2.7 Worksite
environmental
control measures
2.8 Worksite
reporting
procedures
2.6 Company
quality systems
and procedures
2.7 Worksite
environmental
control measures
2.8 Worksite
reporting
procedures
RANGE OF VARIABLE
VARIABLE RANGE
1. OH&S Requirements May include:
1.1 Safety equipment
1.2 Personal protective equipment and clothing
1.3 First aid equipment
1.4 Hazard and risk control
1.5 Elimination of hazardous materials and substances
manual handling, including shifting, lifting and
carrying
1.6 Emergency procedures
1.4 Road rules and safe driving policy
2. Information May include:
2.1 Manufacturer / component supplier specifications
2.2 Company operating procedures
2.3 Supplier directories
2.4 Parts catalogues
2.5 Customer orders
2.6 Service manual
2.7 Material safety data sheets
EVIDENCE GUIDE
UNIT DESCRIPTOR: This unit of competency covers the competence to conduct the
final quality check on completed work or orders, report on
the quality of processes and work outcomes, and
implement improvements to work processes.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Conduct final 1.1. Completed work / quality 3.1 Research
quality check orders are checked systems and and
on completed for compliance with application interpretive
work / orders supplier, company techniques in skills to
or customer a work locate,
specifications environment interpret and
1.2. Level of inspection typical loss apply quality
conducted is and damage audit policies
appropriate to the control and
size and importance systems procedures
of the job work planning 3.2 Investigative
1.3. Documentation is and
and
authorized in analytical
organization
accordance with skills
processes
company required for
occupational
requirements identification
health and
1.4. Feedback is and analysis
safety (OHS)
provided to staff on of quality
regulations/re
the quality of their breaches,
quirements,
work with equal incidents or
equipment,
emphasis on risks, and
material and
strengths and identification
personal safety
weaknesses and of quality
requirements
opportunities for related
at the worksite
development training
2. Report on the 2.1. Documents are enterprise
needs
quality of kept according to quality
systems and 3.3 English
processes and company quality literacy and
work outcomes procedures on procedures
communicati
outcomes of quality worksite
information on skills in
checks relation to
2.2. Quality problems management
are identified systems dealing with
according to customers
company and team
performance members on
indicators worksite
2.3. Information quality audit
relating to the issues
quality of processes 3.4 Questioning
and work outcomes and active
is provided to listening skills
appropriate persons 3.5 Written
on a regular basis communicati
on skills
3. Implement 3.1. Staff input is sufficient to
improvements encouraged to prepare
to work generate possible reports,
processes solutions to quality document
problems investigation
3.2. Options for solving s and
quality problems maintain
are generated and worksite
the costs and quality
benefits of each documents
option are 3.6 Plan and
evaluated organize
3.3. Recommended activities for
solutions to quality leadership
problems are skills
discussed with required in
management organizing,
3.4. Improvements to implementin
work processes are g and
implemented promoting
according to worksite
company policies quality
and procedures systems and
measures
RANGE OF VARIABLE
VARIABLE RANGE
1. Quality procedures May include:
1.1 Company quality system documentation
1.2 Work instructions
1.3 Safe work procedures
1.4 Product specifications
1.5 Equipment maintenance schedules
1.6 Technical procedures and adopted or specifically
prepared standards
2. Performance May include:
indicators
account for issues of time, quantity, quality and cost
factors and may include establishing time targets for
own work, identifying reasonable criteria for evaluating
own work outcomes, identifying measures to avoid
wastage, identifying reasonable criteria to judge internal
and/or external customer satisfaction
3. Quality problems May include:
3.1 Misdiagnosed faults
3.2 Jobs requiring rework
3.3 Jobs which do not meet customer requirements
3.4 Repairs which do not fix the problem within the
allocated timeframe
4. Communication May include:
4.1 Verbal
4.2 Written
4.3 Telephone or other means
5. May include:
Information/documents
5.1 Vehicle manufacturer practices
5.2 Company operating procedures
5.3 Supplier directories
5.4 Parts catalogues
5.5 Customer orders and industry/workplace codes of
practice
5.6 Material safety data sheets (MSDS)
EVIDENCE GUIDE
UNIT DESCRIPTOR: This unit describes the performance outcomes, skills and
knowledge required to conduct individual and group instruction
and demonstrate work skills, using existing learning resources in
a safe and comfortable learning environment. The unit also
covers the skills and knowledge required to determine the
success of both the training provided and one's own personal
training performance. It emphasizes the training as being driven
by the work process and context
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Organize 1.1 Gather information 2.1 Learner 3.1 Non-verbal
instruction and about learner characteristics communication
demonstration characteristics and needs techniques, such
and learning needs
1.2 Confirm a safe 2.2 Content and as:
learning environment requirements asking
1.3 Gather and check of the relevant and
instruction and relevant appropriate
demonstration learning questions
objectives and seek
assistance if program providing
required and/or explanations
1.4 Access and review delivery plan demonstrati
relevant learning 2.3 Sources and ng
resources and availability of using
learning relevant
materials for listening
suitability and learning skills
relevance, and seek resources providing
assistance to and learning information
interpret the materials clearly
contextual 2.4 Content of
application 3.1 Safety
learning skills to
1.5 Organize access to
necessary resources and implement
equipment or learning OHS
physical resources materials requirements,
required for 2.5 Training by acting and
instruction and techniques
demonstration responding
that enhance safely in order
1.6. Notify learners of
details regarding learning and to:
the implementation when to use
of the learning them identify
program and/or 2.6 Introductory hazards
delivery plan knowledge of
2. Conduct 2.1 Use interpersonal conduct
instruction and skills with learners learning prestart-up
demonstration to establish a safe principles checks if
and comfortable and learning required
learning styles observe and
environment 2.7 Key OHS
2.2 Follow the learning interpret
issues in the learner
program and/or
delivery plan to learning behaviour
cover all learning environment, that may put
objectives including: people at
2.3 Brief learners on roles and risk
any OHS responsibiliti 3.2 Time-
procedures and
requirements prior es of key management,
to and during personnel skills to:
training responsibiliti ensure all
2.4 Use delivery es of learning
techniques to learners objectives
structure, pace and
enhance learning relevant are covered
2.5 Apply coaching policies and pace
techniques to assist procedures, learning
learning including 3.3 Reflection
2.6 Use hazard skills in order
communication identification
skills to provide to:
information, , risk identify
instruct learners assessment, areas for
and demonstrate reporting improvement
relevant work skills requirement maintain
2.7 Provide s, safe use of
opportunities for personal
equipment skill
practice during
instruction and and development
through work emergency 3.4 Literacy
activities procedures skills to:
2.8 Provide and risk controls
discuss feedback on complete
for the and
learner
performance to specific maintain
support learning learning documentati
environment on
3. Check training 3.1 Use measures to
performance ensure learners are read and
acquiring and can follow
use new technical learning
and generic skills programs
and knowledge and plans
3.2 Monitor learner
progress and read and
outcomes in analyze
consultation with
learner learner
3.3 Review information
relationship 3.6 Technology
between the skills to
trainer/coach and operate
the learner and audio-visual
adjust to suit
learner needs and technical
equipment
4. Review 4.1 Reflect upon 3.7
personal personal Interpersonal
training performance in
performance providing skills to:
and finalize instruction and engage,
documentation demonstration, and motivate and
document connect with
strategies for learners
improvement
4.2 Maintain, store provide
and secure learner constructive
records according feedback
to organizational maintain
and legal appropriate
requirements
relationships
establish
trust
use
appropriate
body
language
maintain
humor
demonstrate
tolerance
manage a
group
recognize
and be
sensitive to
individual
difference
and diversity
3.9 Observation
skills to:
monitor
learner
acquisition
of new skills,
knowledge
and
competency
requirement
s
assess
learner
communicati
on and skills
in
interacting
with others
identify
learner
concerns
recognize
learner
readiness to
take on new
skills and
tasks
RANGE OF VARIABLE
VARIABLE RANGE
1. Learner May include:
Characteristics
1.1 Language, literacy and numeracy levels
1.2 Learning styles
1.3 Past learning and work experiences
1.4 Specific needs
1.5 Workplace culture
EVIDENCE GUIDE
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Identify the 1.1 Available 2.1 Structural of 3.1 Apply
part/product part/product computer research and
and its end use information is workstations interpretive
gathered, 2.2 Common skills
documented and automotive sufficient to
confirmed with terminology locate,
customer 2.3 Main
interpret and
1.2 Information automotive
apply
gathering systems and
techniques is assemblies manufacture
established for and their r/component
proper functions supplier
identification of 2.4 procedures,
part/product Parts/produc workplace
1.3 End user or host t catalogue policies and
for the systems, procedures
part/product, i.e. both brand-
vehicle/unit specific and 3.2 Apply
assembly or general analytical
vehicle/unit options skills
assembly options, 2.5 Legal issues required for
is established from associated identification
an analysis of with the and analysis
available supply and of technical
information use of non- information
2.1 The parts/product conforming 3.3 Apply plain
2. Identify details
cataloguing parts/compo English
of the literacy and
system is nents/access
part/product communicati
identified and ories
accessed 2.6 Company on skills in
2.2 Part/product is quality system relation to
matched accurately 2.7 Work dealing with
with cataloguing organization and customer
information by planning and team
accessing and processes members
using the catalogue 3.4 Apply
system questioning and
2.3 Details of identity active listening
of the part/product skills
are documented 3.5 Apply oral
and processed communicati
3. Part/product is 3.1 Customer accepts on skills
supplied or process used sufficient to
ordered for 3.2 Part/product is convey
customer supplied or ordered information
if not available and concepts
3.3 Customer records to customers
are updated 3.6 Apply
planning and
organizing
skills to own
work
activities,
including
making good
use of time
and
resources,
sorting out
priorities and
monitoring
own
performance
3.7 Use
mathematica
l ideas and
techniques to
correctly
calculate
material
requirements
, estimate
and calculate
costs and
establish
quality
checks
3.8 Use
workplace
technology
related to
customer
services,
including use
of measuring
equipment,
computerized
technology,
use of
communicati
on devices
and
reporting/
documenting
of results
RANGE OF VARIABLE
VARIABLE RANGE
1. Part/product May include:
information
1.1 Manufacturer/component supplier specifications and
technical documentation
1.2 Company procedures and documentation
1.3 Company or industry specifications, diagrams,
sketches
1.4 Verbal descriptions and physical and visual evidence
2. Information May include:
gathering techniques
2.1 Common vehicle/unit model
2.2 Date of manufacture
2.3 Purpose and appearance of product and other
tracking information
3. Parts/products May include:
cataloguing systems
3.1 Hard-copy (book-fast, loose-leaf)
3.2 Stand-alone computer or networked/online
computer-supported services
EVIDENCE GUIDE
1. Critical aspects Assessment requires evidence that the candidate:
of competency 1.1 Elicited sufficient information from the customer and/or
other sources to enable a confirmed identification of vehicle
or unit the part/product intended
1.2 Accessed the parts/products catalogue systems associated
with required vehicle/unit
1.3 Used both manual and computer-based parts/products
catalogues and equivalent documentation to trace and
identify common specific brand parts/products
1.4 Communicated effectively with others involved in or
affected by the work.
2.Resource The following resources should be provided:
4.1 Workplace location or simulated workplace
implication 4.2 Information and material identifying and selecting
automotive parts and products
4.3 Equipment identifying and selecting automotive parts and
products
4.4 Activities covering task requirements
4.5 Specifications and work instructions.
3. Method of Competency in the unit may be assessed through:
assessment 3.5 Direct Observation
3.6 Oral interview
3.7 Written Evaluation
3.8 Third Party Report
CORE COMPETENCIES
UNIT OF COMPETENCY: TEST AND REPAIR ELECTRICAL SECURITY
SYSTEM/COMPONENTS
UNIT CODE: ALT 723316
UNIT DESCRIPTOR: This unit covers the competence required to carry out
installation, testing and repair of automotive electrical security
systems and components.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1.1 Installation is 2.1 OH&S 3.1
1. Install
completed without regulations Removing/
electrical
causing damage 2.2 Electrical Installing
security
to any workplace principles electrical
system/
property or devices
components. 2.3 Ohms law
vehicle. 3.2
1.2 Correct 2.3 Electrical Reading/I
information is Wiring nterpreting
accessed and codes schematic
interpreted diagrams
2.4 Electrical
1.3 Appropriate measuring 3.3 Using
fittings/material and testing Testing
s are selected. procedures Equipment
1.4 Electrical security
2.5 Vehicle 3.4 Using
systems/compone
safety Mathematic
nts are installed
and wired. requiremen al Ideas
ts and
2. Test anti-theft 2.1 Tests are
Techniques
system completed without 2.6 Procedures
causing damage to avoid 3.5 Solving
to any workplace damage to Problems
property or ECUs
vehicle. 3.6 Repairing
2.7 Positive procedures
2.2 Correct Work
information is 3.7 Soldering
Values
accessed and (Patience,
interpreted. Perseveranc
2.3 Tests are carried e, Honesty,
out to determine etc.)
faults.
2.8 Quality
2.4 Faults are procedures,
identified and e.g., 5S
preferred repair 2.9
action Environmental-
determined. conservation
procedures,
e.g., 3R
3. Repair electrical 3.1 Electrical security
systems/ (reduce, reuse,
security
components are recycle)
systems/
components. repaired without
causing damage
to any workplace
property or
vehicle.
3.2 Correct
information is
accessed and
interpreted.
3.3 Necessary repairs,
component
replacement and
adjustment are
carried out.
RANGE OF VARIABLE
VARIABLE RANGE
EVIDENCE GUIDE
5.2 Portfolio
6. Context of 6.1 Competency must be assessed on the job or in a
assessment simulated environment.
6.2 The assessment of practical skills must take place after
a period of supervised practice and repetitive
experience.
EVIDENCE GUIDE
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required to service/repair electronic fuel injection and
electronic engine management systems and/or
associated components. Engine management systems
are systems where the ECU incorporates control over
the fuel injection and ignition systems
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Check 1.1 OH&S 1.1 Use of
1.1 Checking is
electronic legislation testing
completed without 1.2 equipment
engine causing damage to Service/re 1.2 Service and
management any workplace pair, repair
systems removal, and/or
property or vehicle.
and/or replacement replacement
associated 1.2 Correct and of system
components. information is adjustment components
accessed and procedures 1.3 Removal,
of engine dismantling,
interpreted from managemen
appropriate t systems re-assembly
manufacturer and refitting
1.3 Operating
specifications. principles of 1.4 Testing
electronic system
1.3 Tests on electronic fuel operation
fuel injection and injection
electronic engine and engine 1.5 Retrieval
managemen and
management assessment
t
systems are systems/co of electronic
carried out to mponents systems
determine faults data
1.4 including
Constructi fault codes
1.4 Appropriate on and
servicing procedure is operation of 1.6 Testing,
recommended. electronic inspection
fuel and
injection evaluation of
engine fuel
injection/en
managemen gine
t managemen
system/com t
ponents system/com
relevant to ponents
application
1.5 Analyze and
solve
problems
1.5 Personal
safety
requirement
s
1.6
Equipment/
vehicle
safety
requirement
s
1.7 Positive
Work Values
(Patience,
Perseveranc
e, Honesty,
etc)
1.8 Quality
procedures,
e.g., 5S
1.9
Environmental-
conservation
procedures,
e.g., 3R
(reduce,
reuse,
recycle)
2. Service 2.1 OH&S 1.1 Use of
2.1 Service is
electronic engine legislation testing
completed without 2.2 equipment
management causing damage to Service/re 1.2 Service and
systems and/or any workplace pair, repair
associated removal, and/or
property or vehicle.
components replacement replacement
2.2 Correct and of system
information is adjustment components
accessed and procedures 1.3 Removal,
of engine dismantling,
interpreted from managemen
appropriate t systems re-assembly
manufacturer 2.3 Operating and refitting
specifications. principles of
electronic 1.4 Testing
2.3 Necessary service fuel system
injection operation
and repairs,
component and engine 1.5 Retrieval
managemen and
replacement and t assessment
adjustments are systems/co of electronic
carried out using mponents systems
appropriate tools, 2.4 data
Constructi including
techniques and fault codes
materials. on and
operation of 1.6 Testing,
2.4 Tests on electronic inspection
fuel and
electronic fuel injection injection
and engine evaluation of
engine fuel
management systems managemen injection/en
are carried out to t gine
determine faults are system/com managemen
corrected ponents t
relevant to system/com
application ponents
2.5 Personal
safety
requirement
s
2.6
Equipment
/vehicle
safety
requirement
s
2.7 Positive
Work Values
(Patience,
Perseveranc
e, Honesty,
etc)
2.8 Quality
procedures,
e.g., 5S
2.9
Environmental-
conservation
procedures,
e.g., 3R
(reduce,
reuse,
recycle)
2.10 Analyzing
and solving
problems
RANGE OF VARIABLES
VARIABLE RANGE
1. Electronic May include:
Engine
Management 1.1 Electronic fuel injection and electronic engine management
Systems systems fitted light vehicles outdoor power equipment.
(Engine management systems are systems where the ECU
incorporates control over the fuel injection and ignition
systems.)
Specific requirements:
1.2 Electronic engine management systems. The
electronic/electrical system/components of controlling the
engine’s fuel and ignition requirements.
Other variables may include:
1.3 Testing fuel pressure
1.4 Cleaning injectors
2. Manual May include:
2.1 Manufacturer Specification Manual
2.2 Maintenance Procedure Manual
2.3 Periodic Maintenance Data
2.4 Service Manual
2.5 Parts Checklist
3. Company May include:
Standard 3.1 Job Order
Operating 3.2 Requisition slip
Procedure 3.3 Wearing of Personal Protective Equipment such as
Goggles
Hand gloves
Apron
Safety shoes
4. Tools and May include:
equipment
4.1 multimeter
4.2 exhaust gas analyzer
4.3 vacuum gauge
4.4 pressure gauge
4.5 tachometer
4.6 vehicle lifting equipment
4.7 power tools
4.8 air tools
4.9 special tools for removal/adjustment
4.10 specialized system testers
EVIDENCE GUIDE
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required to overhaul engines and associated
components of a removed engine. The task involves a
complete dismantling and rebuilding of light/heavy
vehicles, plant, motorcycles and marine on 2 and 4
stroke spark ignition and 2 and 4 stroke compression
ignition engines.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Analyze engine 1.1 Battery to be used 2.1 Engine 3.1 Use of
failure is always fully overhaul Repair
charged procedures Manual
1.2 Cylinder 2.2 Procedure 3.2 Interpreting
for engine
compressor is Dismantling, wiring
checked assembling diagram
and
1.3 Valve timing is adjustment 3.3 Use of
inspected of torque
components wrench &
1.4 Oil pressure is special
/parts
checked service tools
2.3 Measuring
1.5 Cooling system and testing 3.4 Using
(radiator or leak) is procedures mathematic
al ideas and
inspected 2.4 Relevant techniques
technical
1.6 Valve clearance is information 3.5 Solving
inspected/adjusted problems
2.5 Equipment
1.7 High tension cord safety 3.6
requirement Fitting/adju
is disconnected to sting engine
s
the ignition coil parts
during engine 2.6 Engine
Component 3.7 Using
cranking measuring
safety
requirement instrument
2. Pull down the s
2.1 Vehicle is parked 3.1 Use of
engine 2.7 Relevant Repair
Manual
on designated area enterprise 3.2 Interpreting
policies engine
and wheel choked wiring
2.8 Engine diagram
Parts/comp
is applied onents 3.3 Use of
handling torque
techniques wrench &
2.2 Disconnected wire special
2.9 Personal service tools
harness is safety
accurately marked requirement 3.4 Using
s mathematic
2.3 Battery is al ideas and
disconnected first 2.10 techniques
Positi
before proceeding ve Work 3.5 Solving
to remove other Values problems
connection (Patience,
Perseveranc 3.6
2.4 Engine is securely e, Honesty, Fitting/adju
etc.) sting engine
fitted or bolt to the parts
engine stand 2.11Quality
3.7 Using
procedures, measuring
e.g., 5S instrument
2.12Environme
3. Disassemble 3.1 Engine parts are ntal- 3.1 Use of
engine parts checked for wear, Repair
and conservation
damage and dirt Manual
components procedures, 3.2 Interpreting
3.2 Head bolts is e.g., 3R engine
removed following (reduce, wiring
sequence pattern reuse, diagram
recycle)
3.3 Engine is not 3.3 Use of
turned upside torque
wrench &
down when the oil special
pan is removed service tools
3.4 Crank shaft is 3.4 Using
mathematic
removed in al ideas and
sequence pattern techniques
specified in the
3.5 Solving
manufacturer’s problems
manual
3.6
4. Inspect engine 4.1 Timing belt is not Fitting/adju
parts and bended, twisted or sting engine
components parts
turned inside out
4.2 Belt is safeguarded 3.7 Using
measuring
not to get in instrument
contact with oil or
other liquid
chemical
4.3 Cylinder warpage
is referred to
manufacturer’s
manual
4.4 Crankshaft
maximum run-out
is 0.06m
Inspection of the
following should
conform to
Manufacturer’s
manual
4.5 Main journal
diameter
4.6 Valve stem or valve
bushing clearance
4.7 Valve face angle is
45.5º
4.8 Camshaft bore
diameter oil
clearance
4.9 Piston ring groove
clearance
4.10 Piston ring end
gap
4.11 Piston to cylinder
bore clearance
4.12 Cylinder bore out
of round &
Taperedness
4.13 Cam Lobe
diameter
4.14 Cam Lift
4.15 Crankshaft main
journal/connecting
rod journal out-of-
round and
taperedness
4.16 Thrust clearance
4.17 Connecting Rod
alignment
4.18 Value Spring
Tension
5. Perform fitting 5.1 Fitting/Setting of 3.1 Use of
& valve to valve seat Repair
adjustment of 5.2 Application of Manual
engine prussian blue to 3.2 Interpreting
engine
parts the valve face wiring
5.3 If concentric 360º diagram
appearance of blue
3.3 Use of
to the valve seat torque
wrench &
5.4 If not using valve special
upper hand upper service tools
hand lap the valve
3.4 Using
5.5 Camshaft is fitted mathematic
al ideas and
to cylinder head techniques
5.6 Lay a strip of 3.5 Solving
plastic gage problems
VARIABLE RANGE
1 Engine May include:
and
Associated 1.1 Light, plant, 2 and 4 stroke spark ignition and 2 and 4
Components stroke compression ignition engines
2. Manual May include:
2.1 Manufacturer’s specification Manual
2.2 Maintenance Procedure Manual
2.3 Periodic Maintenance Data
2.4 Service Manual
2.5 Parts Checklist
3. Company May include:
Standard
Operating 3.1 Job Order
Procedure 3.2 Requisition slip
3.3 Wearing of Personal Protective Equipment such as:
Safety shoes
Apron
Goggles
Hand Gloves
4. Tools/ May include:
Equipment/
and other 4.1 Hand tools, power tools, lifting and jacking equipment,
materials specialist tools, measuring equipment, tensioning
equipment Other materials needed include:
4.2 Engine oils, moving part lubricants, replacement parts,
gaskets and sealant
EVIDENCE GUIDE
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1.1 Automatic 1.1 A/T 1.4 Access,
1. Diagnose
transmission is Dismantling interpret &
automatic
tested for noise, and apply
transmission
shifting condition, assembling technical
(A/T)
leaks, procedures information
contamination and (relevant to 1.5 Apply
fluid pressure application) personal
1.2 A/T is diagnosed 1.2 A/T safety
as per Repair Component requirement
Manual to prevent repair and s
seizure adjustment 1.6 Use of
procedures relevant
2. Dismount A/T 2.5 A/T fluid is
(relevant to tools and
assembly drained thoroughly
application) equipment
before
1.3 1.7 Overhaul
transmission is
Component/ automatic
removed
unit test transmissio
2.6 A/T cables and procedures ns and
linkages is and associated
disconnected evaluation components
2.7 Appropriate tools (relevant to 1.8 Apply
are used application) component/
3. Disassemble 3.1 Disassemble parts 2.1 unit test
automatic are accurately Equipment/ procedures
transmission marked/tagged Material an
3.2 Parts are cleaned safety evaluation
as per Repair requirement 1.9 Maintain
Manual s customer
4.1 A/T parts- 2.2 Personal records
4. Conduct
hydraulic valve safety 3.7 Apply
automatic
body, clutch and requirement manual
transmission
disc, bearing and s handling
analysis
planetary gears are 2.3 Manual procedures
checked/inspected handling
for worn-out, procedures
crack, backlash 2.4 Positive
and end play Work Values
4.2 Inspection of parts (Patience,
is conducted Perseveranc
4.3 Corresponding e, Honesty,
Repair works are etc.)
recommended 2.8 Quality
procedures, 1.10
5. Assemble 5.1 Assembling
e.g., 5S Access,
automatic procedure is
2.9 interpret &
transmission followed Assemble automatic Transmission
Environmental- apply
5.2 Assembled parts conservation
are lubricated technical
procedures, information
6. Mount/Install 6.1 Bolts are tightened e.g., 3R 1.11
automatic and must be in (reduce, reuse, Apply
transmission accordance with recycle) personal
assembly Manual torque
safety
specification,
requirement
sequence and
s
pattern
1.12 Use
6.2 Transmission is of relevant
connected/installe tools and
d equipment
6.3 Cables and 1.13
linkages are Overhaul
adjusted automatic
6.4 A/T fluid is refilled transmissio
7. Test automatic 7.1 Stall Test and Lag ns and
transmission test are conducted associated
7.2 Line pressure test components
is conducted 1.14
8.1 A/T fluid level, Apply
8. Road test component/
automatic cable and linkages,
engine operation unit test
transmission procedures
are checked before
road test an
evaluation
8.2 Report of test are
1.15
completely
Maintain
accomplished and
customer
corresponding
records
recommendation
3.7 Apply
are given
manual
handling
procedures
RANGE OF VARIABLES
VARIABLE RANGE
1. A/T May include:
(Transmission/
Transaxle) 1.1 Preliminary checks
Engine condition
Fluid level
Fluid condition
Control linkage
Vacuum modulator
1.2 Shop Testing
Pressure testing
Air checking
1.3 Road Test
Develop standard test route
Test route include level section, hills section and quite
section
A/T must operate in each range to check shifting,
check upshift and downshift speeds, and check for
evidence of slippage Refer to a band chart
Isolate A/T noise from various chassis and body
components noises such as –air-conditioning,
alternator, power steering & fan by removal of drive
belts of accessories and drive vehicle a short distance.
2. Manuals May include:
2.1 Manufacturer’s specification manual
2.2 Maintenance procedure manual
2.3 Periodic Maintenance Data
2.4 Service and Repair manual
2.5 Parts checklist
3. Company May include:
standard
operating 3.1 Job Order
procedure 3.2 Requisition slip
3.3 Wearing of personal protective equipment and clothing
such as hand cleaner, hand gloves, safety shoes, skull
guard, apron
4. Tools and May include:
equipment
4.1 Hydraulic lifter/Mechanical lifter
4.2 Support Stand
4.3 Transmission jack
4.4 Socket wrench
4.5 Snap ring expander
4.6 Snap ring compressor
4.7 Micrometer
4.8 Torch wrench
4.9 Allen wrench
4.10 Combination wrench
4.11 Basic handtools
4.12 A/T pressure gauge
4.13 Torque wrench
4.14 Dial indicator with stand
4.15 Air compressor
4.16 Hard rubber mallet
4.17 Ballpeen hammer
EVIDENCE GUIDE
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1.1 Test is completed 2.1 Knowledge 1.1 Work safely
1. Diagnose AC
without causing in 1.2 Use tools
system
damage to any appropriate and
workplace, amount of equipment
property or vehicle. refrigerant 1.3 Use
1.2 Correct information aircon appropriate
is system workshop
accessed/interpret compressor manuals,
ed from oil and other technical
such publications
appropriate
consumable , tools and
manufacturer
s equipment
specifications 2.2 OH&S 1.4 Identify
1.3 Correct legislation faults in air
information is 2.3 Relevant conditioning
recorded on the technical components
information 1.5 Clean, test,
Service slip.
2.4 Personal inspect and
1.3 System performance safety evaluate air
is tested and the requirement conditioning
appropriate air s components
conditioning 2.5 Equipment/ 1.6 Dismantle
service procedures component/ and
are determined. material reassemble
1.5 Service of the safety air
system and requirement conditioning
components are s components
2.6 Measuring 1.7 Repair and
carried
and testing replace
1.7 System is tested procedures components
and results are 2.7 Identificatio as required
recorded n of air 1.8 Test final
conditioning product for
2. Perform general 2.1 Maintenance components return to
check /types service
check-up and A/C 2.8 Air 1.9 Perform
up/service
/repair and conditioning Diagnosis
General Service is component and Repair
replacement of
operation Auto Aircon
auto air- performed 2.9 Component System
conditioning repair/overh
system auling
2.2 Correct
components procedures
information is
accessed and 2.10 Positive
Work Values
interpreted from
(Patience,
appropriate
Perseveranc
manufacturer e, Honesty,
specifications. etc.)
2.3 Air conditioning 2.11 Quality
system procedures,
components are e.g., 5S
dismantled, 2.12 Environme
reassembled and ntal-
tested conservation
procedures,
2.4 Worn, damaged,
e.g., 3R
deteriorated or
(reduce, reuse,
faulty components
recycle)
are identified and
replaced/repaired.
2.5 System
components are
tested prior to
placing into service
and results are
recorded
2.6 Air conditioning
system
components are
overhauled
2.7 General servicing
is completed
without causing
damage to any
workplace property
or air conditioning
system component.
RANGE OF VARIABLES
VARIABLE RANGE
1.1 Compressor Assy. 1.15Circuit repairs and
1. Air- 1.2 Evaporators/Cooling coil electronic
Conditioning 1.3 Condenser Assembly 1.16Automatic
System 1.4 Condenser Fan Assy controls/damper
1.5 Pipes and Hoses/LS/HS motors/Air ventilation
1.6 AC Idler Pulley Assy 1.17Aircon electrical
1.7 AC Belt sensors (Thermo
1.8 Auto Controller/AC ECU sensors)
1.9 Aircon Auto Thermostat 1.18Aircon Automatic
(Electronic/manual) control unit
1.10 AC Blower Motor 1.19Full AC switch & temp
control switch
1.11 Compressor assembly
Rotor/Bearing 1.20 Receiver, filter drier,
1.21Expansion valve
1.12Magnetic clutch armature
plate
1.13Manual switch & relays
1.14Auto Aircon minor/major
electrical harness/Fuse &
relays
2. Consumables 2.1 Refrigerant 134-A/R-12 2.5 Insulation Tape
Materials 2.2 Sun Pag oil –134A 2.6 Flushing solution
2.7 Coil Cleaner
2.3 Compressor oil (Capella oil) 2.8 Nitrogen
R-12
2.4 O-ring 5/16, 5/8, ½
3. Manuals 3.1 Maintenance Procedure Manual
3.3 Periodic Maintenance Data
3.4 Service Manual
3.5 Parts Checklist
4.1 Job Order
4. Company
standard 4.2 Requisition slip
operating 4.3 Wearing of Personal Protective Equipment such as
procedure
Gas mask, Goggles, Hand gloves, Safety shoes
5.1 Hand tools (ex. allen wrench set), cleaning equipment,
5. Tools and
testing refrigeration oils, pressure testing equipment, sealing
equipment equipment
5.2 Evacuation equipment, heating/soldering equipment,
refrigerant recovery and/or recycling equipment,
refrigerant re-gassing equipment
5.3 Gauge manifold set
5.4 Electronic Leak tester/Halogen/Multigas leak detector
5.5 Charging cylinder- or with built in heater
5.6 Vacuum pump - ½ horsepower to ⅛
5.7 Compressor pulley puller/special tool
5.8 Aircon performance tester with thermometer
EVIDENCE GUIDE
UNIT DESCRIPTOR : This unit covers the ability to remove and replace auto
engine and engine-related system for re-powering the vehicle. The unit includes
identification and confirmation work requirement, preparation for work, removal,
replacement of engine and related systems and completion of work finalization
processes, including clean-up and documentation.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Prepare for 1.1 Work instructions 2.1 Types of 3.1 Interpreting
work are used to automotive job
determine engine, its specifications
requirements, parts and and manuals
including methods, function 3.2 Using
materials and 2.2 Types, automotive
equipment characteristic tools and
s, functions equipment
1.2 Job specifications and
are read and specifications 3.3 Handling of
interpreted of engine and parts and
other related materials
1.3 Occupational
Health and Safety systems 3.4 Handling
(OH & S) 2.3 OH & S and using of
requirements are regulations/r fuel or
observed equirements, hazardous
throughout the equipment, materials
work materials
and personal 3.5 Handling of
1.4 Replacement safety measuring/test
engine and related requirements ing
mechanical instruments/e
units/assemblies 2.4 Types and quipment
and materials for layout of
work are selected, service/repai 3.6 Using safety
inspected and r manuals gadgets and
tested (hard and accessories
soft copy)
1.5 Tools and
equipment 2.4 Removal and
(including replacement
measuring/ test procedures
instruments) are for engine
identified and and other
checked for safe related
operation system
1.6 Procedures are 2.5 Use of
determined to common
minimize wastage automotive
tools and
1.7 Procedures are equipment
identified for 2.6 Work
maximizing energy organization
efficiency while
completing the job and planning
processes
2. Remove engine 2.1 Engines and other 2.7 3.1 Interpreting
and/ or related related systems Company/wo job
systems are removed using rkshop specifications
appropriate quality and manuals
methods, tools and processes 3.2 Using
equipment automotive
2.8 Types and tools and
2.2 Engine and other uses of fuel equipment
related systems or hazardous
removal is materials 3.3 Handling of
completed without parts and
causing damage to 2.9 Measuring materials
component, system instruments
or injury to self or (Vernier 3.4 Handling
others caliper, feeler and using of
gauge, etc.) fuel or
2.3 Task is carried out hazardous
according to 2.10 Volumes materials
regulations and weights
3.5 Handling of
3. Replace engine 3.1 Engines and other 2.11 Positive measuring/test
and/ or related related systems are Work values ing
systems replaced with (Perseveranc instruments/e
recommended e, Honesty, quipment
units using Attention to 3.6 Using safety
appropriate details) gadgets and
methods, tools and accessories
equipment 2.12 Quality
3.2 Replacement of procedures,
engines and other e.g., 5S
related systems is 2.13
completed without Environmental-
causing damage to conservation
component or procedures,
system or injury to
self or others e.g., 3R
(reduce,
3.3 Inspection, testing reuse,
and final recycle)
adjustments is
conducted
according to
company/manufac
turer’s procedures
3.4 Task is carried out
according to
regulations
4. Clean up work 4.1 Materials that can
area be reused is
collected and
stored
4.2 Waste and scrap is
removed/
disposed-off
following
workplace and
environmental
procedures
4.3 Equipment and
work area are
cleaned and
inspected for
serviceable
condition in
accordance with
workplace
procedures
4.4 Unserviceable
equipment is
identified, tagged
and faults
identified in
accordance with
workplace
procedures
4.5 Tools and
equipment, supplies
and materials and
accessories are
stored in
accordance with
workplace
procedures
RANGE OF VARIABLES
VARIABLE RANGE
1. OH & S 1.1 Workplace safety
requirements 1.1.1protective clothing and equipment
1.1.2 proper use of tools and equipment
1.1.3 handling of materials
1.1.4 use of fire fighting equipment
1.1.5 first-aid
1.2 Environment safety
1.2.1 hazard control
1.2.2 hazardous material and substances
1.2.3 waste disposal
2. Engine 2.1 Gasoline engine
2.2 Diesel engine
2.3 Liquefied Petroleum Gas (LPG) engine
2.3 Compressed Natural Gas (CNG) engine
2.4 Liquefied Natural Gas (LNG) engine
3. Related 3.1 Powertrain (Transmission, Differential, Driveshaft or
systems propeller shaft, Clutch assembly, etc.)
3.3 Air-conditioning systems
3.4 Electrical/Electronic systems
3.5 Fuel system
3.6 Ignition system
4. Regulations 4.1 Industry regulations/guidelines
4.2 OH & S requirements
4.3 Legislations and local government codes
4.4 Company procedures/policies
4.5 Manufacturers/suppliers instructions/manuals
4.1 Philippine National Standards (PNS 115)
4.2 DILG Act of 1990 (RA 6975) Rule 8, Section 50
4.3 Fire Code of the Phils. (PD 1185) Sect.8 and Rule 28
4.4 LPG Gas Code (NFPA 58)
5. Materials 5.1 Spare parts
5.2 Lubricants
5.3 Fluids
5.4 Cleaning materials
5.5 Fuel
EVIDENCE GUIDE
UNIT DESCRIPTOR : This unit covers the competence to locate and rectify
faults in electronically controlled steering systems. It applies specifically to
electrical/electronic control systems and components and does not cover systems
which are electronically controlled and operated.
The unit includes identification and confirmation of work requirement, preparation
for work, servicing and adjustment of systems, repair of faults, retesting of systems
and completion of work finalization processes, including clean-up and
documentation.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Prepare for 1.1 Work instructions 2.1 OH&S 3.1 Collecting,
work are used to regulations/requ organizing and
determine job irement, understanding
requirements,
including quality, equipment, information
material, material related to work
equipment orders, plans
quantities and and
and safety
service manuals. personal safety
procedures for
1.2 Job specifications requirements
circuit and
are read and
interpreted 2.2 Operating component
principles of testing, and
1.3 Occupational major repairs /
Health and Safety electronically
(OH & S) controlled component
requirements are steering systems replacement
observed
throughout the 2.3 3.2 Technical
work Construction literacy and
1.4 Electronic system and operation of communicatio
protection devices, electronically n skills
processes and controlle steering sufficient to
systems interpret and
precautions are apply common
identified 2.4 Relationship
appropriate to the industry
to other
application terminology,
1.5 Tools and electronically and interpret
equipment controlled technical
(including
measuring/ test system(s), information
instruments) are including shared and
identified and components (e.g. specifications
checked for safe ECU, sensors)
operation 3.3 Interpreting
test diagnosis
1.6 Procedures are and applying
and fault
identified to operational
minimize task time determination
and safety
procedures
2. Service and 2.1 Service Information
adjust information is 2.5 Types and
electronically layout of 3.7 Planning
controlled accessed and service/repai and organizing
steering interpreted prior to r manuals activities,
systems either be a including
commencing hard copy or
servicing preparation
electronic
procedures copy and layout of
worksite and
2.2 Electronically 2.6 obtaining of
controlled steering Service/repair,
systems is equipment and
removal,
determined in material to
replacement and
conjunction with avoid
adjustment
the customer backtracking
procedures or workflow
2.3 Current status of
the electronic system is 2.7 Post-repair interruptions
confirmed test procedures 3.8 Using
through a road 2.8 Work mathematical
test program organization and ideas and
techniques to
2.4 Electronic system planning
complete
is serviced in processes
tests and
accordance with 2.9 Company measurements
quality to determine
processes
manufacturer/compon electrical
ent supplier 2.10 Quality circuit/compo
specifications and procedures, nent major
e.g., 5S repair/replace
enterprise 2.11 ment
procedures Environmental- requirements
2.5 Fluids and conservation
lubricants are used in procedures, 3.9 Manipulative
e.g., 3R and dexterity
accordance with OH&S (reduce, skills to
reuse, perform
and recycle)
manufacturer/com electrical
ponent supplier testing, and
specifications repair/replace
ment
2.6 Used fluids and
procedures
lubricants are disposed
of according to 3.10 Problem-
solving skills
enterprise and
OH&S for a range of
requirements procedural
issues
3. Rectify 3.1 Road test results 3.11 Using
identified are interpreted to verify workplace
system fault technology
electronically
diagnosis related to the
controlled service and
3.2 Customer is repair of
steering system notified of identified electronically
faults fault(s) and agreement controlled
steering
is given before systems,
work is carried out including the
use of
3.3 Faulty components
specialist
are removed and
tooling and
refitted with equipment,
approved measuring
replacement parts equipment,
reference with computerized
approved technology and
workplace communicatio
n devices
procedures and
customer 3.12 Repor
requirements ting/document
ing of results
3.4 Faulty
components are
disposed of
reference with
approved
workplace
procedures and
warranty
requirements
3.5 System
adjustments are
completed for
replaced
components
workplace/custom
er requirements
4.3 Outcomes of
rectification work is
explained to the
satisfaction of the
customer to complete
invoice
documentation
4. Clean up work 5.1 Materials that can
area and be reused is collected
maintain and stored
equipment
5.2 Waste and scrap is
removed following
workplace
procedures
5.3 Equipment and
work area are cleaned
and inspected for
serviceable
conditions in
accordance with
workplace
procedures
5.4 Serviceable
equipment and faults
identified are tagged
inaccordance with
workplace procedures
5.5 Maintenance is
completed in
accordance with
manufacturer/compon
ent supplier
specifications and site
procedures
5.6 Tooling is
maintained in
accordance with
workplace procedures
RANGE OF VARIABLES
VARIABLE RANGE
1. OH & S May include:
1.1 Workplace safety
requirements 1.1.1 protective clothing and equipment
1.1.2 proper use of tools and equipment
1.1.3 handling of materials
1.1.4 use of fire fighting equipment
1.1.5 first-aid
1.2 Environment safety
1,2,1 hazard control
1.2.2 hazardous material and substances
1.2.3 waste disposal
1. Tools and May include:
equipment
2.1 Hand tools
2.2 Testing equipment, including multi-meters
2.3 Power tools
2.4 Air tooling
2.5 Specialized tools for removal/adjustment
2.6 Specialized system testers, oscilloscopes, scanner
and LED test lights
EVIDENCE GUIDE
UNIT DESCRIPTOR : This unit covers the competence to locate and repair
faults in electronically controlled suspension systems, including ride control systems
and height control systems.The unit includes identification and confirmation of work
requirement, preparation for work, servicing and adjusting of systems, repair of
faults, retesting of systems and completion of work finalisation processes, including
clean-up and documentation.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Prepare for 1.1 Work instructions 2.1 OH&S 3.1 Collecting,
work are used to regulations/requ organizing and
determine job irement, understanding
requirements,
including quality, equipment, information
material, material related to work
equipment orders, plans
quantities and and
and safety
service manuals. personal safety
procedures for
1.2 Job specifications requirements
circuit and
are read and
interpreted 2.2 Operating component
principles of testing, and
1.3 Occupational major repairs /
Health and Safety electronically
(OH & S) controlledsuspen component
requirements are sion systems replacement
observed
throughout the 2.3 3.2 Technical
work Construction literacy and
1.4 Electronic system and operation of communicatio
protection devices, electronically n skills
processes and controlled sufficient to
suspension interpret and
precautions are systems apply common
identified
appropriate to the industry
2.4 Relationship
application terminology,
to other
1.5 Tools and and interpret
electronically
equipment technical
(including controlled
measuring/ test system(s), information
instruments) are including shared and
identified and
checked for safe components (e.g. specifications
operation ECU,
3.3 Interpreting
1.6 Procedures are sensors)test,
and applying
identified to diagnosis and operational
minimize task time fault and safety
2. Service and determination
2.1 Service procedures Information
adjust information is
electronically 2.5 Types and 3.4 Planning
controlled accessed and
layout of and organizing
suspension interpreted prior to service/repai
systems activities,
commencing r manuals
either be a including
servicing
procedures hard copy or preparation
electronic and layout of
2.2 Current status and copy
worksite and
previous fault history of 2.6 obtaining of
electronic Service/repair, equipment and
suspension removal, material to
system is determined replacement and avoid
in conjunction with the adjustmentproce backtracking
dures or workflow
customer interruptions
2.7 Post-repair
2.3 Current status of test procedures 3.5 Using
the electronic system is mathematical
confirmed 2.8 Work
ideas and
organization and
through a road techniques to
planning
test program complete tests
processes
and
2.4 Electronic system
2.9 Company measurements
is serviced in quality to determine
accordance with processes
electrical
2.10 Quality circuit/compo
manufacturer/compon procedures, nent major
ent supplier e.g., 5S repair/replace
specifications and 2.11 ment
Environmental- requirements
enterprise conservation
procedures procedures, 3.7 Manipulative
2.5 Fluids and e.g., 3R and dexterity
lubricants are used in (reduce, skills to
reuse,
accordance with OH&S recycle) perform
electrical
and
manufacturer/com testing, and
ponent supplier repair/replace
specifications ment
2.6 Used fluids and procedures
lubricants are disposed 3.8 Problem-
of according to solving skills
for a range of
enterprise and
OH&S procedural
requirements issues
3.9 Using
3. Rectify 3.1 Road test results workplace
identified are interpreted to verify technology
system fault related to the
electronically
diagnosis service and
controlled
repair of
suspension 3.2 Customer is electronically
system notified of identified controlled
faults fault(s) and agreement suspension
is systems,
including the
given before work is use of
carried out
specialist
3.3 Faulty components tooling and
are removed and equipment,
refitted with approved measuring
equipment,
replacement parts computerized
reference with technology and
approved workplace communicatio
n devices
procedures and
customer 3.10 Repor
requirements ting/document
ing of results
3.2 Faulty
components are
disposed of
reference with
approved workplace
procedures and
warranty
requirements
3.3 System
adjustments are
completed for
replaced
components
4 Test and 4.1 Test procedures are
confirm carried out to confirm
system faults rectification of
after
system faults
rectification
have been done 4.2 Documentation is
completed in
accordance with
workplace/custom
er requirements
4.3 Outcomes of
rectification work is
explained to the
satisfaction of the
customer to complete
invoice
documentation
5 Clean up work 5.1 Materials that can
area and be reused is collected
maintain and stored
equipment
5.2 Waste and scrap is
removed following
workplace
procedures
5.3 Equipment and
work area are cleaned
and inspected for
serviceable
conditions in
accordance with
workplace
procedures
5.4 Serviceable
equipment and faults
identified are tagged in
accordance with
workplace procedures
5.5 Maintenance is
completed in
accordance with
manufacturer/compon
ent supplier
specifications and site
procedures
5.6 Tooling is
maintained in
accordance with
workplace
procedures
RANGE OF VARIABLES
VARIABLE RANGE
1. OH & S May include:
requirements 1.1 Workplace safety
1.1.1 protective clothing and equipment
1.1.2 proper use of tools and equipment
1.1.3 handling of materials
1.1.4 use of fire fighting equipment
1.1.6 first-aid
1.2 Environment safety
1,2,1 hazard control
1.2.2 hazardous material and substances
1.2.3 waste disposal
2. Tools and May include:
equipment
2.1 Hand tools
2.2 Testing equipment, including multi-meters
2.3 Power tools
2.4 Air tooling
2.5 Specialized tools for removal/adjustment
2.6 Specialized system testers, oscilloscopes, scanner
and LED test lights
UNIT DESCRIPTOR : This unit covers the competence to test and repair
instrument and warning systems, including gauges, warning lights (including dash
lamps), engine shutdown systems, and audible reverse warning systems.
The unit includes identification and confirmation of work requirement, preparation
for work, testing of systems and identification of faults/causes, repair and retesting
of instruments and warning systems and completion of work finalization processes,
including clean-up and documentation.
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Prepare for 1.1 Work instructions 2.1 OH&S 3.1 Collecting,
work are used to regulations/r organizing
determine job equirement, and
requirements, equipment, understandin
including method, material and g information
process and personal related to
equipment safety work orders,
1.2 Job specifications requirements plans and
are read and safety
2.2 procedures
interpreted Interpretatio for the repair
1.3 Occupational n of technical of
Health and Safety material, instruments
(OH & S) graphic and warning
requirements are symbols and systems
observed diagrams
throughout the 3.2 Technical
work 2.3 literacy and
Construction communicati
1.4 Tools and and on skills
equipment operation of sufficient to
(including instruments
measuring/ test interpret and
and warning apply
instruments) are systems
identified and common
relevant to industry
checked for safe application
operation terminology,
2.4 Types and and interpret
1.5 Procedures are layout of technical
identified to service / information
minimize task time and
repair
manuals specifications
2. Test systems / 2.1 Correct
components information is both hard 3.3 Interpreting
and identify accessed and and
faults interpreted from electronic and applying
manufacturer/com copies operational
ponent supplier and safety
specifications 2.5 Repair and information
testing
2.2 Tests are carried procedures 3.4 Planning
out to determine and
faults using tooling 2.6 Enterprise organizing
and techniques quality activities,
processes including
2.3 Tests are completed
without causing 2.7 Quality preparation
damage to and layout of
procedures, worksite and
component or
system e.g., 5S obtaining of
2.8 equipment
2.4 Faults are Environmen and material
identified and to avoid
necessary repair tal-
backtracking
actions are conservatio or workflow
determined n interruptions
2.5 Tests are carried procedures,
e.g., 3R 3.5 Using
out according to
industry (reduce, mathematica
regulations/guideli reuse, l ideas and
nes, OH&S, recycle) techniques to
legislation and correctly
enterprise complete
procedures/policie tests and
s measuremen
ts in order to
3. Repair 3.1 Correct determine
instrument and information is electrical
warning accessed and instrument
systems and or interpreted from and warning
associated manufacturer/com system
components ponent supplier repair/replac
specifications ement
3.2 Repairs, component requirements
replacement and 3.6
adjustments are
carried out using Manipulative
tooling, techniques and dexterity
and materials skills to
perform
3.3 Instrument and instrument
warning systems and warning
repairs are system
completed without testing and
causing damage to repair /
component or replacement
system procedures
3.4 Retests are carried 3.7 Problem-
out to ensure solving skills
correct and safe
instrument and for a range of
warning system procedural
operation issues
3.8 Using
3.5 Repairs are carried
out according to workplace
industry technology
regulations/guideli related to the
nes, OH&S, repair of
legislation and instruments
enterprise and warning
procedures/policie systems,
s including the
use of
3.6 Workplace and specialist
equipment tools and
documents are equipment,
completed in measuring
accordance with equipment,
site requirements computerized
4. Clean up work 4.1 Materials that can technology
area and be reused is and
maintain collected and communicati
equipment stored on devices
4.2 Waste and scrap is 3.9
removed following Reporting/do
workplace cumenting of
procedures results
4.3 Equipment and
work area are
cleaned and
inspected for
serviceable
conditions in
accordance with
workplace
procedures
4.4 Unserviceable
equipment and
faults identified are
tagged in
accordance with
workplace
procedures
4.5 Maintenance is
completed in
accordance with
manufacturer/com
ponent supplier
specifications and
site procedures
4.6 Tooling and
equipment are
maintained in
accordance with
Workplace
procedures
RANGE OF VARIABLES
VARIABLE RANGE
1. OH & S May include:
1.1 Workplace safety
requirements 1.1.1 protective clothing and equipment
1.1.2 proper use of tools and equipment
1.1.3 handling of materials
1.1.4 use of fire fighting equipment
1.1.5 first-aid
1.2 Environment safety
1,2,1 hazard control
1.2.2 hazardous material and substances
1.2.3 waste disposal
2. Tools and May include:
equipment
2.1 Hand tools
2.2 Testing equipment, including multi-meters
2.3 Power tools
2.4 Air tools
2.5 Specialized tools for removal/adjustment
2.6 Specialized system testers, oscilloscopes, scanner
and LED test lights
5. May include:
Mat
erial 5.1 Spare parts
s 5.2 Cleaning materials
EVIDENCE GUIDE
PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range
of Variables
1. Prepare to 1.1. Information is 2.1 OH&S 3.1 Applying
accessed from regulations/r research and
diagnose faults equirement, interpretive
appropriate sources
equipment, skills sufficient
1.2. Differentiate material and to locate,
between "symptoms" personal interpret and
and "causes" safety apply
1.3. Identify fault requirements manufacturer/
diagnosis as a process component
2.2 Diagnostic supplier
1.4. Familiarization of procedures and procedures,
system(s) from the problem-solving workplace
area of the fault's techniques policies and
origin procedures
2.3
Documenting 3.2 Applying
procedures analytical
2. Apply 2.1. Diagnosis
technology to 2.4 Symptom skills for
strategy is developed identification
isolate fault(s) and cause
in order to determine a differentiation and analysis of
fault within the technical
component / 2.5 information
equipment Documenting 3.3 Applying
responsibilities questioning
2.2. Measuring and active
equipment like meters 2.6 Work listening skills
/ gauges is applied to organization and 3.4 Applying
isolate fault planning oral
processes communicatio
2.3. Identification of
fault(s) are made from 2.7 Enterprise n skills
quality sufficient to
test results convey
2.4. Findings are procedures
information
confirmed by an 2.8 Quality and concepts
alternate route/plan procedures, to customers
2.5. Faults are e.g., 5S 3.5 Applying
diagnosed without planning and
2.9 organizing
causing damage to
workplace Environmental- skills to work
property, component or conservation activities,
equipment procedures, 3.6 Using
mathematical
2.6. Inspections are e.g., 3R ideas and
carried out according (reduce, reuse, techniques to
recycle) correctly
to industry
calculate time,
assess
regulations/guidelines, tolerances,
apply accurate
OH&S legislation, measurements,
legislation and calculate
material
enterprise requirements
procedures/policies and establish
quality checks
3. Recommend 3.1. Report of findings 3.7 Applying
rectification is completed in problem-
workplace approved solving
method(s) strategies in
format purposeful
3.2. Rectification ways
strategy is identified 3.8 Using
with the use of workplace
appropriate tools technology
and equipment related to the
diagnosis of
3.3. Consequences of faults,
ignoring strategy are including the
identified use of
3.4. Any faults in specialist
conflict with tooling and
equipment,
roadworthiness or safe measuring
equipment,
operation of computerized
component/equipment technology and
are immediately communicatio
n devices and
brought to the the
attention of the documenting /
recording of
supervisor for action results
RANGE OF VARIABLES
VARIABLE RANGE
1. Information May include:
1.1 Verbal or written and graphical instructions, signage,
work schedules/plans/specifications, work bulletins,
memos, material safety data sheets, diagrams or
sketches
1.2 Safe work procedures related to the carry out diagnostic
procedures
1.3 Regulatory/legislative requirements pertaining to
automotive industry practices
1.4 Vehicle maker’s design specifications and instructions
5. May include:
Mat
erial 5.1 Spare parts
s 5.2 Cleaning materials
EVIDENCE GUIDE
Team Member
Facilitator:
June Oliveros