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    Shri Krishna Autosales (P) LTD.: Field Technical Information Report

    Uploaded by

    pooja kanwar
    The document is a technical field report from Shri Krishna Autosales regarding a customer vehicle. It summarizes that the customer reported rust under the body of their Ertiga vehicle, mainly on the cross member and silencer in the middle and rear underbody areas. Upon inspection, the dealer confirmed rusting in these locations. The report notes the vehicle details and conditions of use, but does not provide any recommendations as the customer refused repairs.

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    Shri Krishna Autosales (P) LTD.: Field Technical Information Report

    Uploaded by

    pooja kanwar
    73 views1 page
    The document is a technical field report from Shri Krishna Autosales regarding a customer vehicle. It summarizes that the customer reported rust under the body of their Ertiga vehicle, mainly on the cross member and silencer in the middle and rear underbody areas. Upon inspection, the dealer confirmed rusting in these locations. The report notes the vehicle details and conditions of use, but does not provide any recommendations as the customer refused repairs.

    Original Description:

    FTIR REPORT

    Original Title

    ftir

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    The document is a technical field report from Shri Krishna Autosales regarding a customer vehicle. It summarizes that the customer reported rust under the body of their Ertiga vehicle, mainly on the cross member and silencer in the middle and rear underbody areas. Upon inspection, the dealer confirmed rusting in these locations. The report notes the vehicle details and conditions of use, but does not provide any recommendations as the customer refused repairs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    73 views1 page

    Shri Krishna Autosales (P) LTD.: Field Technical Information Report

    Uploaded by

    pooja kanwar
    The document is a technical field report from Shri Krishna Autosales regarding a customer vehicle. It summarizes that the customer reported rust under the body of their Ertiga vehicle, mainly on the cross member and silencer in the middle and rear underbody areas. Upon inspection, the dealer confirmed rusting in these locations. The report notes the vehicle details and conditions of use, but does not provide any recommendations as the customer refused repairs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    SHRI KRISHNA AUTOSALES (P) LTD.

    Field Technical Information Report


    FTIR Detail
    Image Uploaded FTIR No. : VD01VD01190047 Status : NA
    Dealer Code : VD01 Dealer Name : SHRI KRISHNA AUTOSALES PVT LTD Global FTIR No. :
    For Code : VD Outlet Code : 01 (Region) : C3 Job Card No :
    Individual_Reply :
    Vehicle Detail : :
    Registration No. : RJ23UA7027 Chassis No. 161043 Sale Date 13-FEB-13
    Vin : MA3FLEB1S00161043 :
    Mileage(Km.) 97355
    Model Name ERTIGA DIESEL :: No.
    Engine 2049686
    Detail
    What is the actual problem along with condition & Defective Part? : Under body floor get rusted Cross Member and Silencer
    Created By : KIRAN YADAV Date Of Incident : 09-01-2019 Body Colour : SUPERIOR WHITE
    Approved By : KIRAN YADAV Service Dealer Name : SHRI KRISHNA AUTOSALES PVT LTD
    Description
    What exactly is reported by the customer? : Under body floor cross Member and Silencer rusted
    Could you confirm the problem yourself? : Yes
    Defect occuring location in vehicle? : Middel side and rear under body
    Defect occuring conditions? : Parked
    What all was checked by you before arriving: on the conclusion? : Rusting
    What is your(Dealer) conclusion after analysis? : Vehicle under body rusting
    Diagnostic Code : NA
    Possible Causal Part No : 45810M60M00 FRAME, FRONT SUSPENSION
    Whether vehicle repaired or not? : Not Repaired
    Whether vehicle problem solved or not after repair? : N/A
    How vehicle was repaired? If not, Why not repaired : Not Repaired Refused by customer
    Incident(Defective) Part
    Is Defective Part available? : No Have you sent Incident Part? : Part Dispatch:Date
    If not, Why? : No Part Was Repalced Courier Docket No. and FTIR Coordinator Mobile No. : NA
    Conditions of Problem Occuring as per Customer Voice?

    When ?
    Standing
    Speed Related? : No Driving Speed : To : In Km/hour
    Speed
    Comment :
    Engine RPM Related : No Occuring Engine RPM : To :
    Engine RPM
    Comment :
    City Street,
    Road
    Condition UnPaved Road[ , Flat Dirt,],
    Flooded Road [ Water Depth ] e.g. 20cm ]
    Comment : Rural Area Road
    Customer Usage
    Application Comment: High content of floride and salt in water

    Type of Driving City Street, Local Road,

    Average Distance 20 In Km
    Running per day

    Parking Parking Location: Indoor Surface Condition of Parking Location: Paved Car Covered: Covered
    Comment:

    RELEASE

    11-JAN-19 04:35 PM Rel:2.1.3 Page 1 of 1

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