Claim Detail

Processing Notes:
Date Claim State User External Comments Request SMR SMR Reason

06-14-2023 Service Manager Nicho Ramos, Jorge -- Yes Technical Review

Review (jnicho@triton.com.pe
)

Claim Information:

Claim Number: 21060417 Claim Type: Machine

Claim Status: Service Manager Review Dealer: TRITON TRADING, SA-1284954, Lima

Date Of Claim: 14/06/2023

Date Of Failure: 10/06/2023 Work Order 74030

Date Of Repair: 10/06/2023

ServicingLocation: 17.5 La Concordia Villa El Salvador Car, Panamericana

Sur Km. 17.5, Lima, L42, PE

Request SMR: Yes

SMR Reason: Technical Review

Owner Information:

Owner Name: TRITON TRADING, SA-1284954, Lima City: Lima

State: Zip Code: L42

Country: PE

Equipment Information:
Serial Number Model-Item Product Model Machine Hours / Invoice Date Warranty Warranty Covered
Number Energy Unit Start Date End Date

B5JF11143 M4811 TRACTOR LOADER B760LA 14

BACKHOE T3

Service Information:

Causal Part Number: 7401414 Causal Part Description: CYLINDER;HYDR ARM

Fault Found: BROKE / CRACKED Fault Location: AA-022-0014-0000

Service Procedure:
Job Code Standard Labor Hours Additional Labor Hours

AA-022-0014-0000-AA 0.5 4
HIDRÁULICO-CILINDRO-BRAZO/BALANCÍN-NIVEL
INFERIOR (ACEITE / AGUA)-SUSTITUIR
Reason For Additional Labor
El desmontaje y montaje de los 02 cilindros (04 horas adicionales de trabajo) requería maniobras para el trabajo. - Llenado y purga de aceite hidráulico
perdido.

Non BobcatCompact_ALA Parts Replaced:

Description Quantity Unit

BobcatCompact_ALA Parts Replaced

Serial Number Part Number Description Quantity Part price To Be Return Location
Returned

Installed Parts -- 7418452 CYLINDER;HYDR STAB 1 $ 460.72 -- --

LH

Installed Parts -- 6903117 FLUID, OIL HYD 2.5 GAL 2 2 $ 45.33 -- --

Installed Parts -- 7401414 CYLINDER;HYDR ARM 1 $ 623.84 -- --

Removed Parts -- 7418452 CYLINDER;HYDR STAB 1 -- No --

LH

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 Removed Parts -- 7401414 CYLINDER;HYDR ARM 1 -- No --

-- -- -- -- -- -- -- --

Miscellaneous:
Travel Information

Travel Distance: -- Travel Location: --

Technician: ccastro@triton.com.pe

Freight: $ 0.00

Comments:

Concern: Se constató la presencia de picaduras en el cromo en el vástago de los cilindros hidráulicos del estabilizador y boom

Correction: Cambio de cilindros, llenado y purgado del sistema hidráulico

Cause: Defecto del proceso de cromado del vástago.

Claim Notes: El equipo nuevo estaba en proceso de revisión para su entrega al cliente.

Se llenaron 2,5 gln ( cantidad 2).

Payment Details:

Category Claimed Amount ( USD ) Amount ( USD)

Piezas de Doosan 1175.22 1175.22

Part Repayment Modifier 411.33 411.33

Percentage Accepted 100

Accepted Total Piezas de Doosan 1586.55 1586.55

Piezas no de Doosan 0.00 0.00

Percentage Accepted 100

Accepted Total Piezas no de Doosan 0.00 0.00

Mano de Obra 135.00 135.00

Percentage Accepted 100

Accepted Total Mano de Obra 135.00 135.00

viaje por distancia 0.00 0.00

Percentage Accepted 100

Accepted Total viaje por distancia 0.00 0.00

Transporte y Derechos de Aduana de Artículos 0.00 0.00

Percentage Accepted 100

Accepted Total Transporte y Derechos de Aduana de 0.00 0.00

Importe de reclamación 1721.55 1721.55

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 Total Importe de reclamación 1721.55 1721.55

Percentage Accepted 100

Accepted Total Importe de reclamación 1721.55 1721.55

Credit Memo History

Credit Memo Number Credit Memo Date Tax Amount Amount Paid after Taxes Credit/Debit Flag

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