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    TSI Information TSI Information TSI Information TSI Information

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    Linberg
    This document is a technical service inquiry (TSI) report submitted by Grupo Tiesa in Panama regarding a Komatsu excavator that was displaying an error code for low engine coolant level. The excavator's radiator cap was leaking, causing coolant levels to decrease. The radiator cap was replaced with a new part, which is expected to resolve the issue. The report requests that Osaka Plant inform them of any similar failures involving radiator caps.

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    TSI Information TSI Information TSI Information TSI Information

    Uploaded by

    Linberg
    31 views2 pages
    This document is a technical service inquiry (TSI) report submitted by Grupo Tiesa in Panama regarding a Komatsu excavator that was displaying an error code for low engine coolant level. The excavator's radiator cap was leaking, causing coolant levels to decrease. The radiator cap was replaced with a new part, which is expected to resolve the issue. The report requests that Osaka Plant inform them of any similar failures involving radiator caps.

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    This document is a technical service inquiry (TSI) report submitted by Grupo Tiesa in Panama regarding a Komatsu excavator that was displaying an error code for low engine coolant level. The excavator's radiator cap was leaking, causing coolant levels to decrease. The radiator cap was replaced with a new part, which is expected to resolve the issue. The report requests that Osaka Plant inform them of any similar failures involving radiator caps.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    31 views2 pages

    TSI Information TSI Information TSI Information TSI Information

    Uploaded by

    Linberg
    This document is a technical service inquiry (TSI) report submitted by Grupo Tiesa in Panama regarding a Komatsu excavator that was displaying an error code for low engine coolant level. The excavator's radiator cap was leaking, causing coolant levels to decrease. The radiator cap was replaced with a new part, which is expected to resolve the issue. The report requests that Osaka Plant inform them of any similar failures involving radiator caps.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    You are on page 1of 2

    TSI Página 1 de 2

    TSI Information
    TSI No. KLC34200902004
    Distributor Name Grupo Tiesa Saved Date 02/28/2009 Sent Date 03/29/2009
    Country PA:PANAMA Working Country PA:PANAMA
    Category Product quality problem Info. Category Request to reply
    Subject CODE B@BCZK COOLANT + DECREASE IN QUANTITY.
    COOLANT NEVER GOES BACK FROM SUB TANK TO RADIATOR.
    TITLE FAILURE CODE [B@BCZK] ENG WATER LEVEL LOW
    SYMPTOM ENG WATER LEVEL LOW (MACHINE CONTROLLER SYSTEM)
    How was problem?
    CAUSE LOW COOLANT LEVEL (WHEN SYSTEM IS NORMAL)
    REPLACE
    Model-Type D155AX-6 Serial Number 80501
    Machine S.M.R. 1840 Hours on Parts 1840.0
    Engine Model SAA6D140-5 Engine Serial Number 544326
    Delivery Date 11/22/2008
    Failure Date 02/18/2009 Repair Date
    Customer Name AMECO Machine Location CHORRERA
    Application Quarry Ground Condition Brick rock
    Working Condition Dozing or Land leveling Environment 0(32) to 40(105) [Altitude:1500(5000)
    below]
    Speciality of Machine Usage
    Option/Attachment
    Local Modification
    Fuel Diesel Odometer
    Major Component Name RADIATOR Major Component Serial Number
    Critical Part Number 07093-20000 Critical Part Name CAP
    Error Code Component Code 0325:RADIATOR CAP
    Work Type B1:REMOVE & INSTALL Phenomenon Code AE:Leak Water
    Send To KLC  Service Dept. Office Name KLC
    Dealer Name TIESA
    TEL No. 507 231 0266 E-Mail Address dpinto@komatsuklc.com
    Applicant DAVID PINTO Service Manager TORU NIINA
    Failed Parts Returnable Yes Job Instruction No.
    Description
    How was problem noticed? (Nature of Failure, and Condition of Damaged Parts)
    EVERY DAY OPERATOR HAS CODE B@BCZK LOW ENGINE COOLANT LEVEL>.
    THE COOLANT NEVER GOES BACK FROM SUB TANK TO RADIATOR.
    Cause of Failure. (Cause of Failure, Working Condition of Machine, Level of Machine Maintenance, and Inspection and Checking Carried out)
    EVERY THING AT MACHINE IS WORKING GOOD. ALL PARAMETERS ARE ACCORDING TO MACHINE SAPECS.
    WE ASSUME THAT THE CAUSE OF FAILURE IS THE GASKET OF RADIATOR CAP 07093-20000.
    How was problem corrected? (Correction in Field)
    WE ARE REPLACING WITH CAP 07053-10000.
    IN FEW DAYS THE RESULTS WILL BE AVAILABLE.

    Specific Information Requested. (Other Relevant Information, and Request to Plant)


    INFORM US PSN WHEN WILL BE AVALABLE REGARDING THIS KIND OF FAILURE.
    Necessary Parts Results Found : 0
    No Necessary Parts
    Similar Failures Results Found : 0
    No Similar Failures

    Attachment
    No Attachment

    Receipt
    Plant Name OSAKA PLANT User Name Ishida Yoshihito
    Reply Due Date //
    Delegate To User
    Coment Looking forward for your comments.

    https://smap.komatsu.co.jp/cgi-bin/webdriver 05/06/2013
    TSI Página 2 de 2

    Other Plant CC1


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    Comment

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    Progress History

    https://smap.komatsu.co.jp/cgi-bin/webdriver 05/06/2013

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