Unit of Competency: INSTALL AND CONFIGURE COMPUTER

SYSTEM

Computer System Servicing NC II

Learning Task/Activity Required Date Instructors

Outcome Accompl Remarks
ished
Plan and prepare unit
assembly to ensure OH&S
policies and procedures May 16,
are Competent
2018
followed in accordance
with systems
requirements
Identify and obtain the
materials necessary to
complete the work in
accordance with Competent
established procedures May 16,
and checked against 2018
systems requirements.
Obtain tools equipment
Assemble and testing devices
Computer needed to carry out the May 21,
Hardware installation work are 2018
obtained in accordance Competent
with established
procedures and checked
for correct operation and
safety.
Assemble computer
hardware in accordance
with established Competent
procedures and systems
requirements.
May 16,
Perform Basic-input- 2018
output-system (BIOS)
configuration in Competent
accordance with
hardware requirements.
 Create portable bootable
devices are created in
accordance with software Competent
manufacturer
instruction.
Prepare customized
May 16,
installers are prepared in
Prepare 2018
accordance with software Competent
Installer
utilization guide and end-
user agreement.
Carry-out installations of
portable applications are
Competent in accordance
with software user guide
and software license.
Install Operating System
(OS) is installed in
accordance with
established installation Competent
procedures and to comply
with end-user
requirements.
Install and configure
peripherals/devices
Install drivers are installed and
Operating configured in accordance Competent
System with manufacturer’s
and instructions and/or OS
Drivers installation procedures.
for
Peripheral Access and install OS and
s/ drivers updates/patches
Devices are accessed and
installed in accordance Competent
with manufacturer’s
recommendations and
requirements.
Undertake on-going
checks of the quality of
the work are undertaken Competent
in accordance with
established procedures.
 Install application
software are installed
based on software
installation guides, end- Competent
user requirements and
software license
agreement.
Carry out variation to
Install
application software
Applicatio
installation is Competent
n Competent
in accordance to
Software
customer/client
requirements.
Access and install
software updates in
accordance with
Competent
manufacturer’s
recommendations and
requirements.
Test devices/ systems
and/ or installation is
tested to determine Competent
whether it conforms to
requirements.
Conduct stress test to
ensure reliability of
equipment in accordance
Conduct Competent
with manufacturer’s
Testing instructions and system
and requirements.
Document
ation Follow 5S and 3Rs
according to Competent
environmental policies.
Forward documentation
in relation to the test to
appropriate personnel
Competent
and/or authority in
accordance with
requirements.

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Unit of Competency: SET-UP COMPUTER NETWORKS

Computer System Servicing NC II

Learning Task/Activity Date Instructors

Outcome Required Accomplishe Remarks
d
Determined and
plan cable routes
in accordance with
Competent
network design
and actual
installation site.
Identified and
obtain network
materials
necessary to
complete the work
in accordance with Competent
established
procedure and
checked against
system
Install requirements.
Network
Cables Carry out tools,
equipment and
testing devices
need to the
installation work
are obtained in
Competent
accordance with
established
procedure and
check for correct
operation and
safety.
Follow appropriate
personal protective
equipment is used Competent
and OHS policies
and procedure.
 Perform copper
cable splicing
based on
Electronic
Industries
Competent
Alliance/
Telecommunicatio
ns Industry
(EIA/TIA)
standards.
Install network
cables and cable
raceway in
accordance with
Competent
established
procedures and
installation
requirements.
Perform and check
installation work
to ensure no
unnecessary
Competent
damage has
occurred and
complies with
requirements.
Follow OHS
standards and 5S
principles
Competent
according to
enterprise
requirements.
Dispose excess
components and
materials of based
on WEEE
Competent
directives and 3Rs
waste
management
program.
Set-up Network Competent
Network connectivity of
Configurati each terminal is
on checked in
accordance with
network design.
Diagnose and
remedy any fault
or problem in the
network system in
Competent
line with the
standard
operating
procedures.
Configure network
interface card
(NIC) setting in Competent
accordance with
network design.
Carry-out
communication
checking between
terminals in
Competent
accordance with
OS network
configuration
guides.
Respond
unplanned events
or conditions to in
Competent
accordance with
established
procedures
Configure client
device system
Set-up settings in
Router/Wi- accordance with
Fi/Wireless Competent
manufacturers’
Access instruction and
Point/Repe end-user
ater preferences.
Configurati
on Configure local
area network (LAN) Competent
port in accordance
 with
manufacturers’
instructions and
network design.
Configure wireless
setting in
accordance
manufacturers’
Competent
instruction,
network design
and end-user
preferences.
Configure
Security/Firewall/
Advance setting in
accordance with
Competent
manufacturers’
instructions and
end-user
preferences
Configure
Security/Firewall/
Advance setting in
accordance with
Competent
manufacturers’
instruction and
end-user
preferences.
Undertake final
inspection to
ensure that the
configuration done
Inspect and on the computer Competent
Test The network conforms
Configured with the
Computer manufacturers’
Networks instruction.
Check computer
network to ensure Competent
safe operation.
 Prepare/complete
reports according
Competent
to company
requirements.

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Unit of Competency: SET-UP COMPUTER SERVERS

Computer System Servicing NC II

Learning Task/Activity Date Instructors

Outcome Required Accomplis Remarks
hed
Create Folder in
accordance with
network operating Competent
system (NOS)
features.
Configure user
access level based on
NOS features and
Set-up User Competent
established network
Access
access policies/end-
user requirements.
Perform security
check in accordance
with established
Competent
network access
policies/end-user
requirements.
Check normal
function of server in
accordance with
Configure manufacturer’s
Network instruction Competent
Services Install/update
requires
modules/add-ons
based on NOS
 installation
procedures.
Confirm Network
services to be
configured based on Competent
user/system
requirements.
Check operation of
network services
based on Competent
user/system
requirements.
Respond unplanned
events or conditions
to in accordance with Competent
established
procedure.
Undertake a pre-
deployment
procedure is based Competent
on enterprise policies
Perform
and procedures.
Testing,
Documenta Undertake operation
tion and and security check
Competent
Pre- based on end-user
Deployment requirements.
Procedures
Prepare/complete
reports according to
Competent
enterprise policies
and procedures.

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Unit of Competency: MAINTAIN AND REPAIR COMPUTER SYSTEMS AND

NETWORKS
Computer System Servicing NC II

Learning Task/Activity Date Instructors

Outcome Required Accomplis Remarks
hed
Plan and prepare
maintenance
and/or diagnosis of Competent
faults in line with
job requirements.
Obtain and check
tools, equipment
and testing devices
needed for the Competent
maintenance for
correct operation
and safety.
Obtain materials
necessary to
Plan And
complete work in
Prepare For
accordance with
Maintenance Competent
established
And Repair
procedure and
checked against job
requirements.
Follow OHS policies
and procedure in
Competent
line with job
requirements.
Check computer
system and
network for
maintenance Competent
against job/service
order or instruction
and specification.
Use appropriate
Maintain
person protective
Computer
equipment in line Competent
Systems and
with standard
Networks
procedure.
 Check normal
function of
computer system
and network in Competent
accordance with
manufacturer’s
instruction.
Perform
schedule/periodic
maintenance in
Competent
accordance with
manufacturer’s
requirements.
Make needed
repairs/replaceme
nt where necessary
Competent
in accordance with
established
procedure.
Respond
unplanned events
or condition to in
Competent
accordance with
established
procedures.
Use appropriate
personal protective
equipment in line Competent
with standards
procedures.
Diagnose faults or
Diagnose problem in the
Faults of computer system
Computer and networks
System and according to Competent
Networks requirements and
in line with the
standards
procedures.
Manage and
implement Competent
contingency
 measures in
accordance with
established
procedures.
Respond
unplanned events
or conditions to in
Competent
accordance with
established
procedures.
Use appropriate
personal protective
equipment in line Competent
with standards
procedures.
Replace or correct
effective
components or
parts without
Competent
Rectify/ damage to the
Correct surroundings
Defects in environment or
Computer services.
Systems and Made adjustment,
Networks if necessary in
accordance with Competent
established
procedure.
Respond
unplanned events
or conditions to in
Competent
accordance with
established
procedures.
Undertake final
Inspect and inspection to
Test the ensure that the
Computer testing conducted Competent
Systems and on the devise
Networks conforms with
manufacturers
 instruction/
manual.
Check test
computer systems
and network to Competent
ensure safe
operation.
Follow OHS
standards and 5S
principle according Competent
to enterprise
policies.
Clean and clear
work site is of al
debris and left in
safe condition in Competent
accordance with
company
procedures.
Dispose excess
components and
material of based
on WEEE directives Competent
and 3Rs waste
management
program.
Prepare and
complete reports is
according to Competent
company
requirements

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